idc technologies solutions india (p) ltd

IDC Technologies

Staffing Services

Empowering Technologies Services, since 2003

www.idctechnologies.com


1. About Director2. Mission, Vision & Values3. About IDC Technologies4. Revenue Growth5. Insight at IDC6. IDC Hierarchy7. Delivery Structure8. SLA9. Escalation Matrix10. Recruitment Process11. Technology Portfolio12. Staffing Skills Practices 13. Industry Vertical Serviced14. Value Proposition15. Why IDC Technologies16. Partial List of Clientele17. Global Presence

Contents

Prateek Gattani - MDPrateek Gattani, CEO, IDC Technologies Having successfully turned around this IT Services company which was running under heavy losses and was on the brink of closure to a $50 million premier technology services organization, Founded in 2003 and being taken over by Gattani in 2007, the company today has established itself as a prominent player in the segments of IT Consulting, BPO Services, Remote Services and has also recently started operations in software services. With a wide range of skill sets and a flexible support network, IDC Technologies quickly and cost effectively supplies individuals or teams to client managed projects. Their services address specific needs of enterprise IT programs, or communications and Internet technology product development, and also engineering product design and data management. With a total team of 500+ professionals (India and International) in sales and recruitment alone, the company is keeping competitors at bay by providing swift response time and quick resolution. IDC Technologies is also aiming at multiple portfolio acquisitions across Healthcare and other verticals so that it could be positioned as a “full service” one stop shop for all outsourcing requirements.



Mission, Vision & Values

"To provide entire spectrum of IT Staffing solutions to our clients with High Quality and Cost effective benefits”

Our core values encapsulate Integrity, Reliability, Responsibility, Result Driven and Work Ethics “

We believe that "Service" and a "Service Attitude" to customers form the basis of the business. We have a passion for Excellence with the highest standards of "Service“


• Established in the year of 2003.• Headquartered at Silicon Valley in USA .• India headquarter at Noida with offices in Hyderabad, Bangalore

Lucknow, Chennai Pune & Jaipur.• 80+ dedicated and trained recruitment professionals.• Dedicated SPOCs / Account Managers for all Domestic accounts.• 160+ routinely hire of IT professional every month. • 80% repeat business from our existing business partners. • Internationally proven offshore project management capabilities.• An ISO 9001:2008 and SEI-CMM level 3 certified company.

About IDC Technologies


FY 2011-12 FY 2012-13 FY 2013-14 FY 2014-15 (Provisional)

895.821,301.59

2,707.47

5,804.40

Sum of Revenue in LakhsSum of Revenue in Lakhs

Revenue Growth (FY- 2011-2015)


Insight at IDC InternationalSIZE

3 Continents (US, Canada & India) 4000 + Employees(Globally) 12 Years Successive Growth Record

INFRASTRUCTURE 250 seaters building 100% Power Back-Up 20 Mbps Internet Link 10 Mbps Back-up Link Fire-proof Back-up Off-site Location

SERVICES Staffing Services RPO/BPO Services Process

Outsourcing Software Services


Insight at IDC IndiaIndia

5 States (U.P., A.P., T.N., MH, KAR, Raj) 8 Offices across PAN INDIA 1600 + Employees 12 Years Track Record

INFRASTRUCTURE 350 seaters (2 building) 100% Power Back-Up 20 Mbps Internet Link 10 Mbps Back-up Link Fire-proof Back-up Off-site Location

SERVICES Staffing Services RPO/BPO Services Process Outsourcing Software Services


IDC Hierarchy (India Operation) CEO

Delivery Managers HR Head Sr. Business

ManagerFinance Head

Team LeadsRecruitersIT Support

HR- Inbound,HR-Outbound

Admin& Logistic

FinanceInvoices

Compliances & Business Supports

Business ManagerAssistant Manager

BDE

Operation Head


Delivery Structure

Delivery Manager

Lead Recruiter SAP / ERP / CRM

Lead RecruiterIT Infrastructure

Team of Recruiters

Lead RecruiterWeb/Microsoft/DWH/Testing


SLA

No. Commitment Generic: 2/3 Resumes per requirement within 1 hourNo. Commitment Niche: 1/2 Resumes per requirement within 2 hoursNo. Commitment Sr. contractors: 2 Resumes per requirement.Deployment time - Generic: 7-10 Working DaysDeployment time - Niche: 15-20 Working Days Deployment time – Sr. contractors: 21-30 Working Days Generic vs. niche support: 70%:30%Background Verification: BGC (IDC/Third party) as per client’s request.Abort ratio: 7%-10% Capability enhancement: 100 % C2H % 80 % C2H Minimum duration: 6 months


Escalation MatrixQuery Raised

Related to HR /Timesheet/ salary/Leave/Any Entitlement Related to Invoice

1st Escalation, HR Manager, (loop Business Manager) Solved

2nd escalation, Sr. Business Manager Solved

Not Solved

SLA 24 Hr’s SLA 24 Hr’s

Not Solved

3rd Escalation, India Operation Head

3rd escalation, India Operation Head

Not Solved

SLA 48 Hr’s SLA 48Hr’s

Not Solved

1st Escalation, Finance Manager, (loop Business

Manager )

2nd Escalation, Sr. Business Manager


Recruitment Process


Technologies PortfolioLanguages Java (J2ME, J2SE, J2EE), IBM, BEA Weblogic, Netscape, Silver stream, C++, MS .NET (ASP. Net, VB .NET, ADO.NET, C#), ASP/IIS, Perl, Python, PHP, Joomla, Drupal ,ABAP 4

Content ManagementMS SharePoint,Documentum, Vignette,Interwoven

Portals IBM Websphere, BEA, Portal, Vignette,Interwoven, TeamSite, Platforms, AS/400

Data Warehousing (ETL, OLAP) Cognos, Business Objects,Crystal Reports, Hyperion,Micro strategy, Informatica, Data stage

ERPSAP, Oracle Apps,PeopleSoft, JDE,MAPICS/BPICS, BAAN, JD Edward

DatabasesOracle, DB2, Sybase, My-SQL, SQL Server, Oracle, Progress , Teradata,IMS-DB,

Distributed TechnologiesCOM/DCOM/Active X, CORBA,RMI, BEA Tuxedo, CICS, Encina

Applications IntegrationWebMethods, SeeBeyond, TIBCO, BizTalk,Vitria, Sterling, Data Junction, MQ Series,MQSI, Crossworlds

e-CommerceMS Commerce Server, Intershops,Commerce One, Net. Commerce

CRMSiebel, Clarify, Oracle

IT InfrastructureLinux, Unix, AIX, OS/390, HP-UX, Solaris, Windows NT/2000,Citrix, Routers, Switches, VoIP, TCP/IP, Firewall

Testing QC, QTP, Win Runner, Load Runner, Black/White/Grey Box Testing, TCL/TK IT / Telecom

Android, Blackberry, iPhone Web OS, Symbian, VAS


Staffing Skills Practices. (Across India)

85% of service employees come in the Experience bracket of 2 to 5 years.

We also have 10% of our employees with 5 + Years experience.

Mainframe82

Testing186

ERP 180

Microsoft257

ITES520

Web312 Others

67


Apart from IT companies, the industry verticals we serve on all technologies include:

Industry Vertical Serviced

Energy Trading Oil and Gas

Downstream, Upstream Drilling and Exploration

Banking, Financial Services and Insurance

Utilities

Power Generation Real Estate Retail Consumer Goods Software Development Transportation and Logistics Consulting

Financial Information Technology


• Bench: IDC maintains bench resources for most popular skill sets in the industry.

• Quality: Every profile presented by IDC Technologies to our client goes through stringent HR and Technical validation to ensure better hit ratio and expectation match.

• SLA’s: We have always worked on very aggressive SLA’s to ensure a quick turn around time in sourcing and efficient results.

• Low No Show ratio: By having a very strong validation process and experienced team we have ensured to keep our no show ratio to be less than 10% against the industry range of 17%.

• SPOC: IDC maintains policy of assigning Account Managers as a Single Point of Contact for every Business Partner(s).

• Female Oriented : IDC is committed to provide equal opportunities to female staff also

Value Proposition


• Attrition control: Apart from having professional recruiters we also have a HR employee relations team, who constantly interact with our service employees both formally and informally to ensure the attritions are well within control and if any they are well informed.

• Employee Support: Employees are the core of IDC and to ensure their well being we have a dedicated employee support and various motivational events that helps us in retaining the employees and providing a better work culture.

• Replacement: IDC will provide the replacement on immediate basis if the resource will leave the organization or vendor during the contractual period or he/her performance is below expectations.

Value Proposition


Why IDC Technologies

Our Commitment

Client RelationshipBest teams deployment – onsite, offsite and offshore

Experienced SPOCS & Account Managers

Our Differentiators

Global ReachExtensive Market Knowledge

24X7 Resourcing Infrastructure in India & USA

Well defined qualitative process

Value Additions

Technology & IT Consulting Best Practices

Development Center – Class A Facility

BPO center – Class A Facility


Partial List of Clientele

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Global Presence

India• Noida(HQ)• Hyderabad• Bangalore• Lucknow• Chennai• Pune• Jaipur

Canada• Ontario

USA• Silicon

Valley(HQ)• Florida


Thank You

Please Contact :

Prabhu Kumar NV Senior Manager- Business Development

IDC Technologies Sol. (I) Pvt. Ltd. Address: No 271,1st Floor,Sri Ganesh Complex

Hosur Main Road, Silk Board.Bangalore, Karnataka-560068 Mobile: +91 - 9448211569Office: +91 - 80 – 67359033

Email: [email protected]: www.idctechnologies.com

mailto:[email protected]

http://www.idctechnologies.com/