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Civic Competences: Some Critical Reflections
Germ Janmaat, Institute of Education, London
Introduction
Civic competences are generally seen as critical for democracy and social cohesion.
Equally widespread is the assumption that schools have an important role to play in
fostering these competences. The Council of Europe (2011a) for instance believes that
Education plays an essential role in the promotion of the core values of the
Council of Europe: democracy, human rights and the rule of law, as well as in
the prevention of human rights violations. More generally, education is
increasingly seen as a defence against the rise of violence, racism, extremism,
xenophobia, discrimination and intolerance.
However, this paper will argue that the notion of civic competences is problematic in
a number of ways. The advocates of citizenship education need to address these
problems in order to make a convincing case for the introduction or continuation of
such education. The paper will identify four major problems and offer suggestions as
to how these challenges might be taken up by supporters of citizenship education. The
problems will be discussed one by one and concern the following: (1) the contested
nature of the concept; (2) the diversity of qualities it refers to; (3) the relevance of
civic competences for democracy and social cohesion; (4) the impact of citizenship
education on civic competences.
Civic competences: a contested concept
Many scholars agree that citizens should have certain competences in order to
function well in a liberal democratic society (Verba, Scholzman and Brady 1995;
Galston 2001). There is also broad consensus on the idea that a substantial part of the
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citizenry needs to have these qualities for democracy itself to operate effectively and
survive (Putnam 1993; Inglehart and Welzel 2005). In other words, democracy is not
sustainable if it has to rely on a disengaged and politically alienated population.
Disagreement starts however when it comes to identifying and defining these
competences. Some scholars attach great value to conventional ways of political and
civic participation, such as voting and active membership of a political party, a union
or a religious community. In their view, these forms of participation act as a kind of
training ground for democracy, fostering qualities like trust, moderation, conflict
resolution, solidarity, cooperation and public spiritedness (e.g. Putnam, 1993). They
are also seen as crucial for politicians to come to know the policy preferences of the
people and act as their true representatives. It is argued that from the 1960s these
traditional forms of participation have declined dramatically, primarily as a result of
individualization, secularization and the privatization of forms of entertainment
(Bellah et al, 1985; Putnam, 2000). According to Crozier, Huntington and Watanuki
(1975), this process has had destabilizing effects for democracy.
Others, however, have argued that this gradual fall in traditional ways of
participation has been compensated by the rise of new, more informal and egalitarian
forms of collective action, which, as an alternative to voting and party membership,
rely on strategies like petitions, demonstrations, boycotts and occupations
(Lichterman, 1996). The new social movements of the 1960s and 1970s, campaigning
for gender and racial equality, human rights, the protection of the environment and
global peace, are seen as the typical representatives of these new forms of civic
associations, improving democratic systems by making them more responsive to their
electorates, not less (Inglehart, 1990). The advocates of these new forms of
participation often point to civic equality and tolerance as key virtues supporting
democracy. In their view, a democracy needs a citizenry believing in civic equality
and willing to act on the matter to ensure that democracy does not degenerate into a
system privileging a certain ethnic or religious group and excluding other groups.
Tolerance is held to be crucial for democracy in that it is difficult to see how conflicts
can be resolved peacefully if citizens cannot tolerate people with different ideas,
lifestyles, interests and/or ethnic backgrounds.
Yet again others see critical engagement as a key civic virtue, as that enables
citizens to scrutinize public policy and to hold politicians accountable (Kymlicka,
2002). In this regard, Gamson (1968) noted that not trust but a healthy dose of
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scepticism towards politicians contributes to the quality of democracy. Again others
propose that political knowledge and skills and not so much attitudes and behaviour
are the key civic competences (Galston 2001). Summing up all these different
qualities suggested by the aforementioned scholars and others we arrive at a motley
collection of competences which includes a cognitive component (political knowledge
and skills), an affective or values component (tolerance, civic equality, trust,
solidarity, public spiritedness, sense of belonging) and a behavioural component
(cooperation, conventional and alternative forms of participation).
Policy makers are equally divided on this issue. While the political left often
mentions critical engagement, civic equality and alternative forms of participation as
critical civic competences, conservative politicians tend to emphasize a feeling of
belonging, respect for authority, trust and a sense of duty. The need to arrive at a
compromise between these opposing views on good citizenship has invariably led to
the adoption of very elaborate understandings of civic competence which include
many of the aforementioned qualities. For instance, according to the Council of
Europe (2011b), “democratic citizenship” is:
a skill that everyone needs. In its most practical form, it is the knowledge
about how a country and society works - why government functions as it does,
where to get information and how to vote. But democratic citizenship is more
than just the ballot box - it is also the skill we need to live well in a family and
community. It shows us how to resolve disputes in a friendly and fair way,
how to negotiate and find common ground, and how to make sure that our
rights are respected. A democratic citizen knows about the ground rules of the
society they live in and the personal responsibilities they need to respect.
Likewise, Eurydice (2005, 14), the information service on education systems of the
European Commission, sees “responsible citizenship” as:
embodying issues relating to the knowledge and exercise of civic rights and
responsibilities. All countries also link the concept to certain values closely
associated with the role of a responsible citizen. They include democracy,
human dignity, freedom, respect for human rights, tolerance, equality, respect
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for law, social justice, solidarity, responsibility, loyalty, cooperation,
participation, and spiritual, moral, cultural, mental and physical development.
In a similar vein, the CRELL Research Centre of the European Commission considers
civic competences to be “a complex mix of knowledge, skills, understanding, values
and attitudes and dispositions, which requires a sense of identity and agency”
(Hoskins and Crick 2008, 8).
Though understandable from a political point of view, these elaborate
approaches are problematic for educational practitioners seeking to promote civic
competences among youngsters. They as a rule do not prioritize competences leaving
practitioners guessing which competence to address most urgently and intensively.
More seriously, their contested nature makes practitioners vulnerable to the criticism
that they pursue a hidden political agenda in case they make a clear choice for some
competences. Schools putting a great emphasis on volunteering, a sense of
responsibility, and common identities and values are likely to be branded as right-
wing, while schools fostering equality, tolerance and critical thinking will be accused
of promoting a left-wing ideology.
Civic competences: a diverse lot
The contested nature of civic competences also raises the question whether they can
be fostered simultaneously. If some competences are unrelated to one another, or
worse, mutually exclude each other, it is unlikely that pedagogical approaches can be
developed which benefit these competences all equally.
On the basis of common sense one can already suspect tension between some
competences. How can critical thinking and trust in institutions for instance be
reconciled when the former must rely on a detached posture towards the object under
scrutiny? Similarly, is it possible to combine strong national solidarities, which are
likely to involve the privileging of one own nation over others, with ethnic tolerance
and civic equality? Lastly, is it not problematic to foster respect for politicians and
democratic institutions on the one hand and civic equality on the other when the
former inevitably involves the recognition of hierarchical relations and inequalities of
power? Research has indeed confirmed that some competences are unrelated to one
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another and that others rule each other out – e.g. national pride and ethnic tolerance
(Green et al 2006; Jackman and Miller 2005; Janmaat, 2006, 2008).
Furthermore, observers have found marked intra- and inter-regional variations
in strength of civic competences. Hoskins et al (2008), for instance, found that while
Eastern and Southern Europe did relatively well on participatory attitudes and views
on good citizenship, Western Europe and Southern Europe scored higher on social
justice values. They moreover found large differences within each region: while
Poland did well on all four dimensions of citizenship competences, Estonia had below
average scores on these dimensions. These differences suggest that educational
programmes tailored to the strengths and weaknesses of a distinct country or region
are more effective than some uniform pan-European programme. Yet, it is precisely
the last-named programmes that are often adopted and promoted (e.g. the Council of
Europe’s Education for Democratic Citizenship programme).
Adding to the complexity is that civic competences may not only vary in
aggregate levels across time and space but also in how they are interrelated. I
illustrate this with an analysis of survey data from the 1999 IEA Civic Education
Study. This study collected data on the civic knowledge, skills and attitudes of 14 year
olds in 28 countries with national samples of as many as 3000 students. I correlated
expected future political participation to a number of other concepts seen as core civic
virtues (institutional trust, patriotism, gender equality, ethnic tolerance) in countries
representing various regions in Europe (see Table 1).
Table 1. Correlations of expected future political participation with other civic virtues.
Institutional
trust
Patriotism Gender
equality
Ethnic
tolerance
Denmark .13** -.03 .02 .14**
England .21** .02 .00 .06**
Germany .14** .05** -.02 .06**
Greece .09** -.14** -.12** -.09**
Slovakia .11** .02 .09** .01
** significant at the .01 level
NB: the correlations are based on samples between 2600 and 3500 respondents
Source: Survey data of the 1999 IEA Civic Education Study.
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Results show that expected future political participation is positively correlated with
institutional trust across the board but is related differently to the other concepts.
While it is positively related to gender equality in Slovakia, it shows a negative link
with gender equality in Greece. Similarly, while expected future political participation
goes together with ethnic tolerance in Denmark, England and Germany, it is again in
Greece that the two are negatively related. While participation is positively linked to
patriotism in Germany, it is unrelated to patriotism in England and it is negatively
related to patriotism once again in Greece. More generally, the correlations between
the concepts are not particularly strong indicating that civic competences are a very
loose collection of qualities and certainly don’t “travel as a package” as is suggested
by some scholars (Rice and Feldman 1997: 1150). Of course the attitudes at age 14
are still quite volatile, which means that it cannot be ruled out that civic competences
form a more coherent set of values when youngsters become adults. It is interesting,
however, to see that broadly the same pattern of correlations emerges when analysing
data of the 2009 International Civics and Citizenship Education Study (ICCS – the
successor to Cived), which suggests a high degree of inter-generational stability in
how civic competences are interrelated.1
The possible tension between some civic competences, their different
strengths across Europe and geographical variations in their interrelationships all have
serious policy implications. They suggest that it is next to impossible to develop a
teaching programme that benefits all civic competences equally. A programme, for
instance, that aims to foster political participation may well contribute to institutional
trust, but it is unlikely to affect gender attitudes much or ethnic tolerance. Moreover,
such a programme is likely to have differential side effects across countries (positive
ones in some; negative ones in others).
Civic competences: relevance for democracy and social cohesion
Advocates of citizenship education often ignore the question whether the promotion
of civic competences is at all relevant as they deem it to be patently obvious that
democracy and social cohesion crucially depend on civic competences. This
particularly applies for the link with democracy, as is illustrated by the 1 The results of these analyses can be obtained from the author.
6
aforementioned ‘Education for Democratic Citizenship’ initiative of the Council of
Europe. To be sure, these advocates have good reasons to assume a link with
democracy given the theoretical case that can be made for it (as highlighted in the first
section) and the empirical support that several scholars have found for this idea (e.g.
Almond and Verba 1963; Inglehart 1990; Putnam 1993). Inglehart (1990) for instance
found that countries with high average levels of political efficacy, political trust and
interpersonal trust have longer histories of stable democratic rule than countries with
low levels of these civic culture attitudes.
However, a close link between civic competences and democracy does not
necessarily imply that the former caused the latter. Indeed, some scholars have argued
that causality runs in the opposite direction: democracy shaping civic competences
rather than the other way around (e.g. Barry 1978; Schmitter and Karl 1991). They
contend that the institution of democracy was the outcome of a power struggle
between interest groups and that its persistence has given rise to civic attitudes and
behaviour as rational, learned responses to the experience of living in a democracy.
There would certainly not seem to be more empirical support for the civic culture
shaping democracy argument than for its counterpart. Testing a number of civic
attitudes and controlling for a number of macrosocial factors such as economic
development, income inequality and ethnic heterogeneity, Muller and Seligson
(1994), for instance, found that only support for gradual reform, as key civic attitude,
had a positive impact on democratic change. However, the strength of this effect
paled by comparison to that of income inequality. Moreover, while having no effect
on democratic change, interpersonal trust in its turn was influenced by democratic
tradition. The authors thus concluded that their findings “are not supportive of the
thesis that civic culture attitudes are the principle or even major cause of democracy”
(Muller and Seligson 1994: 647). Obviously, if civic competences are the product
rather than the cause of democracy, and it cannot be demonstrated that they have
positive effects on other desirable outcomes either, it can legitimately be asked why
they should be promoted at all.
Civic competences: the impact of citizenship education
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Another problematic issue is the widespread assumption, particularly in policy circles,
that particular education programs help to enhance civic competences. Proceeding
from this assumption both international agencies and national governments have
advocated, adopted and expanded citizenship education programs since the mid
1990s. However, the research literature is far from conclusive about the effectiveness
of citizenship education. Not only is there disagreement about what kind of
citizenship education would be most beneficial, some scholars would argue that
citizenship education hardly makes a difference at all (e.g. Hagendoorn 1999).
Complicating this diversity of opinions is the fact that scholars are usually talking
about different competences when assessing the impact of citizenship education.
The impact of citizenship education (and education more generally) has
broadly been investigated with regards to three main civic competences – (1) civic
knowledge and skills, (2) participation and the intention to participate, and (3) ethnic
tolerance and intercultural understanding. Scholars focussing on civic knowledge and
skills have disagreed on the kind of citizenship education that is most effective. While
some have argued that formal civics lessons (both in terms of content and volume)
greatly enhance the civic knowledge of disadvantaged groups such as African
Americans (Langton and Jennings 1968) or civic knowledge in general (Niemi and
Junn 1998), others have argued that civic knowledge and skills can best be learned in
environments stimulating discussion, interaction and participation. Among the latter
Torney-Purta (2002), for instance, found that an open climate for classroom
discussion on social and political issues and participation in school parliaments
showed strong positive relationships with civic knowledge and skills in a study based
on the 1999 CIVED data. Similarly, Hoskins et al (2011), making use of the same
data, found that talking about politics and societal matters with parents and friends
positively impacted on civic knowledge and skills in a variety of national contexts.
Dialogue, interaction and learning by doing have certainly been advanced as
the main ways in which youngsters develop an intention and commitment to
participate. For the US, Kahne and Sporte (2008) for instance found that volunteering,
extra curricular activities, exposure to civic role models and open debates were the
best predictors of the intention to participate in the community. A positive impact of
volunteering on participation levels in later life was also found in other US studies
(Verba, Schlozman and Bardy, 1995; Campbell, 2006). In Britain too, participatory
teaching styles and out of school participation have been found to be positive
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predictors of a willingness to participate (Benton 2008). Finally, Hoskins et al (2011)
found that discussions about politics and societal matters with parents, friends and
teachers and participation in a school council showed strong positive links with
participatory attitudes across the board in five very different European countries,
which suggests that the positive effect of dialogue and learning by doing on
participation is universal.
However, there seems to be little evidence for the idea that specific education
programs can also help foster ethnic tolerance and intercultural understanding. As
Hagendoorn (1999: 5) wryly remarks: “Although there is no empirical evidence that
education programmes on racial tolerance have been counterproductive, there is no
evidence that they have been especially effective either. Moreover, in spite of such
programmes data from the US shows that recently educated youth are no more
racially tolerant than their post-war peers.”
Instead, most educational research on ethnic tolerance has examined the
effects of mixed schooling and of educational attainment in general. Based on the
premise of contact theory that frequent and intensive cross-cultural interaction among
peers on the basis of equality should enhance positive feelings towards the ‘ethnic
other’ and diminish prejudice (Allport 1954; Pettigrew and Tropp 2006), most
research examining the impact of mixed schooling has indeed found a positive
relation between diversity on the one hand (which may be assumed to lead to more
cross-cultural contact) and intercultural understanding and tolerance on the other.
Recent studies in the US by Frankenberg et al (2003) and Holme et al (2005), for
instance, found that the experience of racially mixed schools left graduates with a
better understanding of different cultures and an “increased sense of comfort in
interracial settings” (ibid, p. 14). Research by Ellison and Powers (1994) and
Sigelman et al (1996), moreover, shows that the tolerant attitudes and interracial
friendships developed in racially integrated schools persist into adulthood. Holme et
al (2005) further claim that the daily experience of interracial schooling is much more
effective in this regard than multicultural curricula or student exchange programs.
Studies in the United Kingdom have also found support for the contact
perspective. For instance, Bruegel (2006), investigating inter-ethnic friendships
among pupils of 12 primary schools in London and Birmingham, reaches conclusions
similar to Holme et al. In her view, “the day-to-day contact between children has far
more chance of breaking down barriers between communities, than school twinning
9
and sporting encounters” (ibid., p. 2), which supports the notion that it is through
contact rather than specific programs that tolerance can be enhanced.
Yet not all studies inspired by contact theory have found positive effects of
cross-cultural interaction. In a review study on the topic, Ray (1983), for instance,
found remarkable differences across English-speaking countries. While studies
conducted in America and Canada produced evidence in support of the notion that
inter-racial contact helps to break down stereotypes, the evidence from Britain and
Australia pointed in the reverse direction (contact with blacks leading to more
prejudice among whites). Similarly, Janmaat (2010, 2011) did not find a relation
between the ethnic diversity of classrooms and the ethnic tolerance levels of
individual pupils in England, controlling for many other individual- and classroom-
level conditions. Moreover, he found that in diverse classrooms the better ethnic
minority students performed on average in terms of civic knowledge and skills, the
lower the tolerance levels of their white classmates appeared to be. However, in
Germany and Sweden classroom diversity and ethnic tolerance were positively related
and no relation could be observed between the average performance of ethnic
minority students and the tolerance levels of their native classmates. Janmaat’s results
suggest that in environments where students experience competition and rivalry
diversity does not contribute to tolerance but actually undermines it. Together with
Ray’s findings they more broadly indicate that there is not a standard formula for
promoting ethnic tolerance that works everywhere under any kind of condition.
Lastly, many studies have noted the strong link between educational
attainment and tolerance in the sense that more highly educated people express more
tolerant attitudes (Putnam 2000; Emler and Frazer 1999; Haegel 1999). According to
Hagendoorn (1999), this positive effect is understandable as education may be
assumed to improve the knowledge and cognitive skills of people, allowing them to
grasp new phenomena, such as immigration, and not interpret them as unpredictable
and dangerous. Education further may be said to enhance tolerance by “transmitting
ideas about desired states of the world” (ibid, p. 2), in other words by promoting
certain norms and values – the acceptance and positive appreciation of immigrants
being one of them. Thus, the shorter the period people have been exposed to formal
education (as expressed in a lower education levels), the less they are able to make
sense of changes in their environment and the less they have been socialized in the
value of tolerance and therefore the more intolerant their attitudes are likely to be.
10
However, despite these sound theoretical reasons to expect a close link
between education and tolerance, the effect of educational attainment on tolerance has
been found to vary significantly across time and space (Green et al 2006). In Italy, for
instance, this effect has been found to be remarkably small (Peri 1999). Thus, similar
to the effect of diversity, the effect of educational attainment appears to be highly
context-specific. Moreover, at the societal level, there is no correlation between
education and tolerance (Green et al 2006). In other words, societies with high
aggregate levels of education do not show higher mean levels of tolerance than poorly
educated societies. This implies that raising the education level of the population is
not likely to be an effective strategy to enhance overall tolerance levels.
In sum, there is not a single citizenship education program, nor any other
aspect of education, that benefits all civic competences simultaneously everywhere.
Interaction and learning through practice would seem to be effective strategies to
promote a commitment to participate but they do not necessarily contribute to
tolerance. Ethnic mixing and educational attainment are usually positively related to
tolerance but they do not show a positive effect in all contexts or under all
circumstances. Designers of citizenship education programs need to take these
limitations into account in developing programs intended to foster civic competences.
A particularly striking omission in the body of research on education and civic
competences is the paucity of studies examining the effects of citizenship education
on disparities of civic competences. It may be argued that inequalities of civic
competences are at least as important for policy makers, particularly if they coincide
with ethnic and social divisions, as overall levels of civic competences. If there are
large gaps between ethnic and social groups in civic engagement, tolerance and trust,
and if these are expressed geographically as severely deprived “no go” areas, social
cohesion is likely to be as much at risk as under conditions of low mean levels of
civic competence. Examining disparities of civic competences is all the more urgent
in view of the increasing popularity of programs relying on interaction and
participation as means to promote civic competences. These new teaching strategies
may well exacerbate inequalities as they rely on pre-existing knowledge and an
intrinsic motivation to learn, qualities which youngsters of deprived backgrounds are
unlikely to have. They may thus only benefit youngsters of middle and upper class
backgrounds, who have grown up in families where education and the acquisition of
knowledge is valued. In addition, the voluntary nature of interaction and participation
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means that youngsters of deprived backgrounds can easily opt out and thus not
acquire the competences that come with these strategies. In this regard, traditional
teaching and assessment styles, relying on mild forms of coercion and imposing a
uniform pace and body of knowledge on students, may well be more effective in
fostering civic competences among this group. Perhaps it is the politically incorrect
nature of such forms of pedagogy that has discouraged researchers from exploring this
intriguing proposition.
Suggestions for advocates of citizenship education
How can the supporters of citizenship education address the four problems discussed
above? To begin with the problem of social relevance (i.e. the third problem), there
are two ways in which advocates of citizenship education could seek to demonstrate
the importance of civic competences. First, if their necessity for the establishment and
preservation of democracy cannot be demonstrated, advocates could explore whether
they are essential for enhancing other desirable macro-social outcomes, such as social
cohesion or economic growth. Research has demonstrated that social capital, an
important civic quality in some understandings of civic competences, is strongly
related to longevity (Kennedy et al 1998), economic growth (Knack and Keefer 1997)
and juridical efficiency (LaPorta et al 1997). Advocates of citizenship education could
refer to this and other research showing the functionality of civic competences.
However, rather than focussing on civic competences as a means to achieve
some other end to demonstrate their importance, it may well be equally productive to
argue that civic competences constitute a desirable social outcome in and of
themselves, just like democracy, social cohesion, prosperity etc. Given the conceptual
overlap with democracy and social cohesion, there is every reason to do so
(participation is considered an essential element of democracy in many definitions of
democracy, just as are trust, tolerance and participation are seen as key components of
social cohesion in many understandings of that concept). More simply, it could be
argued that a society composed of intolerant, distrustful and disengaged people is not
a very pleasant place to live in and that for this reason alone civic competences need
to be fostered.
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The politically contested nature of civic competences, i.e. the first problem
discussed above, means that advocates of citizenship education have to be sensitive to
and open about the political agenda(s) behind citizenship education initiatives. A
critical analysis of who proposes a new programme, for what reasons, what outcomes
it is intended to achieve and in whose interests it is needs to accompany any new
initiative in the field of citizenship education. Indeed, it is difficult to image how
citizenship education can promote critical thinking skills if its architects have not been
trained in and applied this key civic virtue themselves.
Finally, regarding the second and fourth problem discussed above, advocates
of citizenship education should abandon the assumption that a single citizenship
education program can foster all civic competences simultaneously and is equally
effective in all geographical contexts. Citizenship education needs to be tailored to
local needs, which vary from context to context. To do so, advocates of citizenship
education would do well to first make an inventory of civic competences and their
interrelations for each context and then develop a citizenship education program
targeting the competences found wanting in this inventory. Such a program needs to
take local conditions impinging on efforts to foster civic competences into account. In
any case, it should not be assumed that good practices tried and tested elsewhere will
be equally effective in one’s own country. In addition to fostering overall levels of
civic competence, advocates of citizenship education should aim to diminish
disparities of civic competences across social and ethnic groups.
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