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Page 1: Identifying the Risks of Health Center Lending - ofn-drupal-pub.s3 ... the... · Identifying the Risks of Health Center Lending Dave Kleiber, Capital Link June 3, 2015 The CDFI Fund

6/3/2015

1

Identifying the Risks of Health Center Lending

Dave Kleiber, Capital Link

June 3, 2015

The CDFI Fund is an equal opportunity provider.

GoToWebinar

2

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6/3/2015

2

CDFI Fund’s Capacity Building Initiative:Financing Community Health Centers

• Goal: Build the capacity of CDFIs to successfully finance and provide services to community health centers in underserved communities.

• Focus: Health care sector trends, underwriting, program designs for lending to CHCs, and other relevant subjects.

• Approach: Advanced forum, six trainings, five affinity groups, one-to-one technical assistance, webinars, virtual resource bank.

3

Presenter

Dave Kleiber, Project Consultant

[email protected]

(360) 312-0481

www.caplink.org

4

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6/3/2015

3

Agenda

• CL Financial Perspectives Issue 6 methodology

• Brief review of national financial and operational trends of the health center sector

• Key factors leading to FQHC financial distress

• Results of CDFI Lenders’ Survey

• Q&A/Discussion

5

Issue 5&6 - Methodology

• Capital Link took two approaches to identify health centers that had failed or were currently at risk of failing:

1. We reviewed the complete set of annual health center UDS reports from HRSA from 2000-2012 looking for those that abruptly stopped submitting

2. We also added in health centers known to be experiencing serious financial difficulties -these efforts initially identified 85 health centers.

• We cross-referenced that list with our database of audits with the last year that the UDS was submitted considered to be Year 0.

• Then deleted: – Any health center for which at least three years of data was not available; – Centers that appeared from the audits or web-based searches to have merged with another

organization for strategic reasons other than purely financial concerns; – Those that appeared to have failed suddenly (possibly from fraud).

• We identified a ‘clean’ list of 29 centers —and then compared this group using UDS and audited data against a like-sized control group for each of those potential 4 year periods. As a result, a total of approximately 800 health centers were used in one or more control groups.

6

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4

Issue 5&6 - Methodology

• Capital Link also conducted a survey of the 16 CDFI members of the Lenders Coalition for Community Health Centers, based on the members’ actual lending history to health centers.

• The survey asked for details about the number, size, terms and performance of the portfolio of loans made to health centers since 2004. A second part of the survey asked similar questions about any specific health center loans that had been delinquent at any time for more than 60 days, put on non-accrual status and/or had been written-off.

• This section also inquired about the reasons for the poor loan performance from the perspective of the lender. The results were tabulated and analyzed to determine the incidence of problem loans, defaults and loan losses for this group of active lenders to health centers.

7

To Identify Strengths –Look for Weaknesses

Of the more than 1,280 organizations that have ever been free-standing federally-funded health centers (Section 330 grantees) from 2000 – 2012, fewer than 7% apparently

failed or merged with another entity.

We can learn from the experience of troubled health centers—to help you better understand the warning signs of weak

performance and by corollary, what is necessary to succeed.

8

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6/3/2015

5

Key Findings Issues 5&6

• Health Center Size: The centers in the test group were uniformly smaller than their control group counterparts when measured by Patients, Visits, FTEs and Revenues.

• Payer Mix: Surprisingly, the test centers did not demonstrate a significantly higher percentage of uninsured patients than the control group . Test centers did see proportionally fewer Medicaid patients than their more successful counterparts.

• Collections/Allowances: One clear conclusion from this study that points to a management-related function is the relatively poor performance of the test centers’ accounts receivable collections efforts—and the resulting higher levels of Allowances.

9

Key Findings Issues 5-6Key Findings Issues 5&6

• Productivity: Under the Fee-For-Service reimbursement system that currently predominates across the country, lower productivity translates into lower revenue and all of the test centers reported significantly lower levels of physician and mid-level productivity compared to the control group.

• Low Levels of Default and Loan Loss for the Sector as a Whole: Based on a survey of 16 Community Development Financial Institutions (CDFIs) that are active lenders to health centers, health centers appear to present remarkably low portfolio risk to lenders.

10

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6

Size of the Industry

900

950

1,000

1,050

1,100

1,150

1,200

1,250

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000

2006 2007 2008 2009 2010 2011 2012 2013

# o

f G

ran

tees

# o

f Se

rvic

e Si

tes

11

Patients by Income (% of FPL) - National

71% 70% 70% 71% 72% 72% 72% 72%

15% 14% 15% 14% 14% 14% 14% 14%

7% 7% 7% 7% 7% 7% 7% 7%8% 9% 8% 8% 7% 7% 7% 7%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2006 2007 2008 2009 2010 2011 2012 2013

>200%

151%-200%

101%-150%

<100%

Patients by Income (% of FPL) -National

12

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6/3/2015

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40% 39% 38% 38% 38% 36% 36% 35%

35% 35% 36% 37% 39% 39% 40% 41%

8% 8% 8% 7% 8% 8% 8% 8%

15% 15% 16% 15% 14% 14% 14% 14%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2006 2007 2008 2009 2010 2011 2012 2013

PrivateInsurance

PublicInsurance

Medicare

Medicaid

none/uninsured

13

National Payer Mix - %

13

0%

2%

4%

6%

8%

10%

12%

2007 2008 2009 2010 2011 2012 2013

%Changein HealthCenterFTEs

%Changein Visits

14

National Change in FTEs vs. Total Visits

14

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6/3/2015

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Patient Growth Rate

-6%

-4%

-2%

0%

2%

4%

6%

8%

10%

12%

2010 2011 2012 2013National 25th Percentile National 50th Percentile National 75th Percentile

15

75%

80%

85%

90%

95%

100%

105%

2006 2007 2008 2009 2010 2011 2012 2013

16

HC Cluster Grants as a % of Sliding Fee Discounts

16

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6/3/2015

9

Results of the Study:

Centers Under Financial Stress

17

Total Operating Revenue

$7,812,253

$9,616,583 $9,651,776

$8,345,333

$11,264,303

$12,298,831

$13,670,404

$14,933,212

$4,815,019 $4,528,081 $4,836,561 $4,878,058

$5,370,057

$6,168,678 $6,734,260

$7,330,400

$2,203,955 $1,851,501 $2,200,556 $2,096,911

$2,488,745 $2,825,964

$3,387,430

$3,565,232

$0

$2,000,000

$4,000,000

$6,000,000

$8,000,000

$10,000,000

$12,000,000

$14,000,000

$16,000,000

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

18

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Total FTEs

102.0 106.4

115.5 110.5

140.1 139.2

150.6 157.4

74.5 57.4 62.2

56.2

72.2 73.3 76.9 80.6

33.9 25.3 30.8 28.6

35.6 36.2

40.6 42.4

0

20

40

60

80

100

120

140

160

180

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

19

Operating Margin

3% 4%

1%2%

7% 7% 7% 7%

0%

-2%

-3%

-3%

2% 2%2%

2%

-6%-7%

-10% -10%

-1%-1% -1%

-2%

-12%

-10%

-8%

-6%

-4%

-2%

0%

2%

4%

6%

8%

10%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)Control(Median)Test(25%)

Contol(25%)

20

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11

Bottom Line Margins

6%

5%

3%3%

9% 9% 9% 10%

0%1%

-1%-1%

3% 3%4% 4%

-3.9%

-6.9%

-5.4%

-8.4%

-0.1% 0.2%0.2% 0.1%

-10%

-8%

-6%

-4%

-2%

0%

2%

4%

6%

8%

10%

12%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)Control(Median)Test(25%)

21

Employment Related Expenses as a % of Operating Revenue

75% 76%79%

78%77%

77%

77% 78%

70% 70%

74% 74%

72%71% 72%

71%

64.7%

66.2%

66.8%

69.5%

63.7% 63.9%63.0%

63.6%

60%

65%

70%

75%

80%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

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12

Days Cash on Hand

24

37

16

30

7274

80 81

16 19

11 11

3637 38 38

6 7 6 5

14 15 14 16

0

10

20

30

40

50

60

70

80

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)Control(Median)Test(25%)

23

Accounts Payable

106

153 150

128

55 56 55

5455

83 81

103

32 3132 32

32 3447

59

18 18 18 18

0

20

40

60

80

100

120

140

160

180

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

24

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13

Why would you expect FQHC’sto experience financial distress?

• Loss of Market Share - Declining patient/visit count

• High uninsured rate

• Sicker patients

• High overhead

• Low provider productivity

• Difficulty in keeping providers

• High % of patients require care in a language other than English

• Overly leveraged

• High cost per patient

….let’s test these…..25

15,051

14,013

17,590 17,541

21,647 21,648

22,975 23,229

9,9448,755

9,283 9,590

11,42311,606

12,609 12,656

4,794 4,551 4,964 4,550

6,195 6,4907,196 7,436

0

5,000

10,000

15,000

20,000

25,000

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Total Patients(Declining Patient/Visit Count)

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55,941 57,980

62,412 65,261

85,753 86,941

92,201 94,367

42,778 34,297 32,402 33,988

42,734 43,739 46,532 47,712

16,701 17,295 21,671

17,603

22,062 22,796 23,870 25,055

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Total Patients(Declining Patient/Visit Count)

51.2%54.9%

50.4% 54.2%

40.0%

31.6% 35.2% 34.0%

25.4%

24.0%

19.0%17.9%

50.6% 51.3% 50.0%50.7%

35.9%

37.0% 36.4%35.6%

24.2%24.9% 24.1%

24.3%

0%

10%

20%

30%

40%

50%

60%

Year -3 -2 -1 0

Test75%

TestMedian

Test25%

Control 75%

Patient Mix (Self-pay)(High Uninsured Rate)

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81%

81%80% 80%

82% 83% 82% 83%

71%

63%64% 65%

70%

70%71% 71%

53.0%

50.2% 49.5%47.5%

56.7%58.0% 58.8%

57.1%

40%

50%

60%

70%

80%

90%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Patient Income = <100% of FPL(High Uninsured Rate)

99%

98% 98%

99%

98%

98% 98%98%

97%96%

98% 97%

96% 96% 96%96%

94%

89%

94%

90%

87%

89%

90%

90%

85%

90%

95%

100%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Patient Income = <200% of FPL(High Uninsured Rate)

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Diabetes Diagnoses as a % of All Medical Patients

(Sicker Patients)

8%

11%

10%

15%

9% 9% 9%10%

6%

7%

8%

11%

7% 7% 7%8%

4.4%

6.4%

5.2%

6.7%

5.3%5.0%

5.4%5.8%

4%

6%

8%

10%

12%

14%

16%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Hypertension Diagnoses as % of All Medical Patients

(Sicker Patients)

15%

18%18%

21%

15%

16% 16%

18%

12%

14% 14%

16%

11%12%

12%13%

8.0%

11.8%

11.0%

13.6%

7.5%

7.9% 8.0%8.9%

5%

10%

15%

20%

25%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

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23%23%

30%28%

21%

23% 23%24%

10%

18%

22%21%

7%

17% 16%

19%

4% 4%5%

8%

2%3% 3%

6%

0%

5%

10%

15%

20%

25%

30%

35%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

High overhead

Admin. / IT / Facility Staff as a % of All Staff

(High Overhead)

97%

81% 82%

72%

81%

74%70% 73%

39%

60%

51%

47%45%39% 41% 43%

20%

27%

17%15%

23%19% 20% 20%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Enabling Services FTE as % of All Provider FTEs

(High Overhead)

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4,286 4,209 4,158

3,607

4,366 4,324 4,290

4,147

3,590 3,495

3,333

3,056

3,784 3,740 3,660 3,572

3,010 2,960

2,729 2,838

3,241 3,194 3,084

2,984

2,500

2,750

3,000

3,250

3,500

3,750

4,000

4,250

4,500

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Physician Productivity(Low Provider Productivity)

2,543 2,651 2,683

2,815

3,573 3,566 3,539

3,382

2,450 2,349

1,936

2,449

2,949 2,959

2,851 2,808

2,348

2,101

1,572

2,076

2,349 2,309 2,355 2,293

1,500

2,000

2,500

3,000

3,500

4,000

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Midlevel Productivity(Low Provider Productivity)

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Medical Support Staff Per Medical Provider

(Low Provider Productivity)

2.93.0

3.1

3.33.3

3.23.2

3.2

2.82.7

2.42.5

2.8 2.82.9

2.8

2.5

2.4

2.1

2.3

2.42.4 2.5 2.5

2

2.5

3

3.5

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Percentage of Patients Best Served in a Language other than English

(High Translation Requirement)

33% 32% 32%34%

27% 28%30%

31%

11%

14% 13%

11%

5% 4%

7% 8%

0% 1%2% 2%

0% 0% 1% 1%

-5%

0%

5%

10%

15%

20%

25%

30%

35%

40%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

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1.71.7

1.1

1.4

4.1 4.24.3 4.4

0.4 0.3 0.40.3

1.71.8 1.8 1.8

0.0 0.1-0.1 -0.1

0.8 0.7 0.8 0.9

-0.5

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Leverage(Leverage)

$708

$658

$733

$623

$662 $663 $683

$716

$583

$537

$504

$545

$514 $514

$525

$549

$439 $419

$433

$396 $411 $406 $420

$439

$350

$400

$450

$500

$550

$600

$650

$700

$750

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)Control(Median)Test(25%)

Contol(25%)

Cost Per Patient(High Patient Cost)

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What else should we be looking for?

• Unfavorable Revenue Mix:

– Over-reliance on grant/contract income

– 330 grant too small to cover sliding fee discounts

– Limited Other Operating Revenue

• Unfavorable Payer Mix

– Low Medicaid % / Medicare %

• Poor Collections Experience

– High contractual allowances and/or Bad Debt expense

72%71%

76%

72%

68%

68%

70%

70%

63%60%

57%

53%

53% 53%53% 55%

46%

46% 50%

45%

33%36%

37%

37%

30%

40%

50%

60%

70%

80%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Net Patient Services Revenue (NPSR) as a percentage of All Revenue(Over-reliance on grant/contract income)

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Grant and Contract Revenue as Percentage of Total Revenue(Over-reliance on grant/contract income)

47%47%

46%

52%

54% 55%53% 53%

34%35%

33%

36%

39% 38% 38%37%

24%26%

22% 23%

25%26%

24% 23%

20%

30%

40%

50%

60%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

13%

2%

4%

0%

2%

3%

7% 7%

2%

0%

2%

0%0% 0%

1%

0%0% 0% 0% 0%0% 0% 0% 0%0%

2%

4%

6%

8%

10%

12%

14%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Federal Capital Grants as a % of All GCR

(Over-reliance on grant/contract income)

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State & Local Grants as a % of All GCR

(Over-reliance on grant/contract income)

34%

31%29% 28%

37%

34%

32%34%

20%

12%14%

11%

18% 18% 18%17%

5%2% 2% 3%

7%

6% 6% 4%

0%

5%

10%

15%

20%

25%

30%

35%

40%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

10% 11%

24%

9%

14%16% 16% 16%

5% 3% 3%3%

6%6% 6% 7%

2%0%

2%

1%

2% 2%

2%2%

0%

5%

10%

15%

20%

25%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Foundation/Private Grants as a % All GCR

(Over-reliance on grant/contract income)

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330 Grants as a % of All GCR(330 grant too small to cover sliding fee

discounts)

76%77%

77% 82%78%

78%

72%

72%

52%

58% 59% 62%57% 57%

53%51%

39% 40%

33%

48%

37%37%

37%

33%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)Control(Median)Test(25%)

Other Operating Revenue (OOR)as a % of Total Operating Revenue

(Limited Other Operating Revenue)

9%

6%

7% 7%

10%

9% 10%10%

2%3%

3%4%4% 3%

4% 4%

0.7%

0.2%

1.4%

0.6%1% 1% 1% 1%

0%

2%

4%

6%

8%

10%

12%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%) 48

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Patient Mix – Medicaid(Unfavorable Payer Mix)

41.3% 39.5%43.2%

47.1%

30.0% 30.6%32.4%

33.2%

21%18%

21% 21%

45% 45% 45%

45%

32.8% 33.0% 33.4%

32.0%

21%22% 23% 23%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Year -3 -2 -1 0

Test75%

TestMedian

Test25%

Control75%

ControlMedian

Contol25%

49

23%

25%

23%

24%24%

23%

23%

24%

13%

15%

13%14%13% 12% 12% 12%

8% 8% 6% 8%6%

6%6%

6%

0%

5%

10%

15%

20%

25%

30%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Payer Mix – Private Insurance (Unfavorable Payer Mix)

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Self-Pay Collections as a % of Total Collections

(Poor Collections Experience)

18%

24%25%

28%

17%

19%19% 19%

12%13%

10%

14%

11% 12%11% 11%

5%

6% 6% 7%5%

6% 6% 5%

0%

5%

10%

15%

20%

25%

30%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)Control(Median)Test(25%)

51

Self-Pay Sliding Fee Discounts as a % of Total Self Pay Charges

(Poor Collections Experience)

52

75%

73% 72%

68%

76% 77% 76% 76%

65%

63%

68%

63%65%

63% 63%63%

50%

47%

59% 53%52%

50%

50% 51%

40%

45%

50%

55%

60%

65%

70%

75%

80%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Control(25%)

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Bad Debt Write-offs as a % of Total Self Pay Charges

(Poor Collections Experience)

24%

20%

14%14%14%

13%12%

13%

9% 9%10%

7%7%

6% 6% 6%7%4%

3% 3%3%

2% 2% 2%0%

5%

10%

15%

20%

25%

30%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Control(25%)

53

Medicaid Collections as a % of Total Collections

(Poor Collections Experience)

54

79%

69%

79%

77%75%

74%

74%

75%

51%

45%47%

51%

60%

59%

60%61%

40%

29%32%

35%

42%

42%43%

42%

20%

30%

40%

50%

60%

70%

80%

90%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

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Medicaid Allowances as a % of Total Medicaid Charges

(Poor Collections Experience)

18%

29%

33%

39%

26%

25%

26%

30%

11%

16% 19%

28%

10% 10%

11% 12%

-2%

12%

6%

16%

-3%-4%

-3%

0%

-10%

-5%

0%

5%

10%

15%

20%

25%

30%

35%

40%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

Private Insurance (PI) Allowances as % of Total PI Charges

(Poor Collections Experience)

57%

56%57%

58%

46% 46% 47% 46%

39%

42%

36%

42%

31% 31%35%

33%

27%30% 26% 30%

18%

19%

20% 20%

10%

15%

20%

25%

30%

35%

40%

45%

50%

55%

60%

Year -3 -2 -1 0

Test(75%)

Control(75%)

Test(Median)

Control(Median)

Test(25%)

Contol(25%)

56

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Caught in the Trap:PPS Rate & Medicare Cost Report

Caught in the Trap:PPS Rate and Medicare Cost Report

• Not all centers get the same Prospective Payment System Rate - not even in the same state.

• The initial rate is established at time they are approved as an FQHC.

• Diligent cost controls can result in an inability to justify a high PPS rate – trapping the center into an inadequate reimbursement scheme that constrains growth.

• The PPS rate can only be increased through a series of base grant adjustments (usually small) and/or scope changes.

57

CDFI Lenders’ Survey Results

58

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CDFI - FQHC Lending Survey Results

439

184

0

50

100

150

200

250

300

350

400

450 Loan Activity

Number of Loans Closed Number of Loans Currently Outstanding

CDFI – FQHC Lending Survey Results

$587,832,368

$421,637,502

$-

$100,000,000

$200,000,000

$300,000,000

$400,000,000

$500,000,000

$600,000,000Total Amount of Loans

Total Amount of Loans Closed Total Current Outstanding Principle Balance

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CDFI – FQHC Lending Survey Results

89%

8%

3% Loans By Purpose

R/E

CDFI – FQHC Lending Survey Results

$-

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

$3,000,000

Average Size of R/ELoan

Average SizeWorking Capital Loan

Average SizeEquipment Loan

Average Loan Size

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CDFI – FQHC Lending Survey Results

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

4.0%

4.5%

5.0%

Percent of LoansDelinquent 60+ Days

Percent of LoansRated High Risk

Percent of LoansEver on Non-Accrual

Percent of LoansDefaulted

FQHC Loan Performance

Looking Forward….

The business model that health centers work under is complex and the current challenges they face are complicated by:

• Large and persistent federal deficits;

• A contentious and rapidly evolving health care environment;

• Changing reimbursement systems;

• Growing income disparity in the country that further economically isolates the low-income populations health centers serve;

• Increasing expectations as to the number of patients health centers will serve;

• A shortage of primary care providers to service a growing number of patients;

• Pressure to integrate mental health and substance abuse;

• The need (and high expectations) for improved health outcomes, especially among the high-utilizers of safety net services.

64

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Questions?

65

Financing Community Health Centers

Webinar Series

Upcoming topics include:

• Leveraging HRSA Capital Grants through a NMTC Structure

• Monday, June 8, 2015 at 2pm ET

• Navigating Online CHC Data Resources for Market Needs Assessment

• Thursday, June 18, 2015 at 2pm ET

• Changing Revenue Landscapes for CHCs

• Tuesday, June 23, 2015 at 2pm ET

• Updated Financial and Operating Metrics and Trends

• Tuesday, July 7, 2015 at 2pm ET

Upcoming webinar registration and webinar recordings can be found at:

The CDFI Fund’s Virtual Resource Bank.

66

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CDFI Fund’s Virtual Resource Bank

67

OFN Contact Information

• Pam Porter

Executive Vice President, Strategic Consulting

Opportunity Finance Network

[email protected]

215-320-4303

• Alexandra Jaskula

Senior Associate, Strategic Consulting

Opportunity Finance Network

[email protected]

215-320-4325

68