Jenny GironCIO / Vice President, Information TechnologyEl Paso County Community College District

CIO SummitLeague for Innovation in the Community College

October 2005 CIT Conference

Agenda OverviewAgenda Overview

IntroductionIdentity Management Strategy

Portals, Security and PrivacyOrion Project Case

Discussions & Questions

Identity DefinedIdentity Defined

State of being the same

Can be a person or a thing

Things and people can have different identities

Identity ManagementIdentity Management

No single approach

Infrastructure is emerging

Provisioning systems bridging gap between portals and security systems

Increase OnIncrease On--Line ApplicationsLine Applications

Challenges

Managing information security

Emergence of firewalls and encryption

Increased reliance on identity management

Increased Online Applications Increased Online Applications BenefitsBenefits

Enables more effective learning/researchAllows students, faculty and staff greater opportunitiesInformation system must be open and secureMore cost effective processes are available to manage access to information

Senate Bill #122Senate Bill #122

General provisions

Identity theft

Remedies and offenses

Identity Theft Enforcement and Protection Act

Identity Management Must Permeate Identity Management Must Permeate Across the Entire Institutional DistrictAcross the Entire Institutional District

The need is urgent, but standards are still in development

Implementation should start with small projects having high security

Must be user friendly and conform to standards

Identity Management ProcessesIdentity Management Processes

Allows users to create and manage their online identity

Allows users to log in from anywhere to the network

Allows rules and policies to control user access

Ensures that rules for security and access are enforced

InfrastructureAdministrative CostsIdentity ProliferationOperational Inefficiencies

Identity ChallengesIdentity Challenges

Students Administration Faculty/Staff

StudentSystems

CommunicationsApplications

E-Learning e-businessApplications

Partners

Infrastructure ChallengesInfrastructure Challenges

Disappearing firewalls

Opening the network

Flexible access

Stranger security

Wireless devices

Public and private identity structures

Identity Management Key Identity Management Key ObjectivesObjectives

Authentication – users must be identified and validatedAuthorization – access limited to job functionAdministration – policies and procedures to manage user accessAudit – monitoring and enforcement

The Four A’s (source: Gartner, Forrester)

AuthenticationAuthentication

Issuing identities

Checking the identifier back to the specific person

Technologies available

AuthorizationAuthorization

Granting access based on agreed rights

Directly linked to authentication

Process should identify scope and limitations

AdministrationAdministration

Central directory of identity

Help prevent fraudulent information

Receiving, validating and updating information to appropriate departments

AuditsAudits

Policy enforcement

Controls must be in place

Security standards/controls

Benefits to an Identity Management Benefits to an Identity Management EnterpriseEnterprise

Allows assigned roles access to resources

Allows removal of access privileges

Allows tracking of online resources

Identity Management GoalsIdentity Management Goals

More responsive and secure identity infrastructure

Manage user IDs, passwords

Reduce operational costs

Portal TechnologyPortal Technology

Evolved as gateways to networks

Provide customization, personalization, collaboration and search

Identity management essential part of portal implementation

Technology emerging as a combo strategy

Quality and ReliabilityQuality and Reliability

IT management becomes more selective about who gets what information

Vendor quality, reliability and security assurances

Identity management raises the bar on internal security

Portal Key BenefitsPortal Key Benefits

Provide efficiency by providing users with central applications and toolsPermit resources to be extended to remote and mobile usersProvide access and interaction for employeesEasier to collaborate and share information

Portal SecurityPortal Security

Growing demand creating requirements for security beyond firewalls and VPNs

Identity management software is being integrated into portal servers

Not all portals are created equal

Privacy Best PracticesPrivacy Best Practices

Integrate technologies in the design phase

Use protection

No sharing

Data collection requires advanced permission

Justification for use of data

User review of data

EPISD “A Model for Delivering K-Gray Education”

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Presentation Overview

Project HistoryVisionOpportunitiesFuture Impact

Background & Demographics

Dark fiber and bandwidthAgreement with Time Warner CableEPCC investment and capabilitiesEquivalent to over 1,000 T1 linesConnects EPCC Campuses, UTEP & EPISD

El Paso Profile

International metroplexbordered by New Mexico and Ciudad Juarez (2M population)Historically dependent on minimum wage jobsEducational attainment of those 25 and older show 37.3% have not completed high schoolAccording to TEA, 25% of El Paso County students are classified as bilingual/ESL

El Paso

The Orion Project VISION

Orion will integrate El Paso’s independent networks into a single high-speed Community Network with a one-stop portal for online access and delivery of K-Gray education.

Discovering the Possibilities of

a Connected Community

About UTEPOver 18,500 Students72% Hispanic StudentsRanked 2nd in the nation in awarding undergraduate degrees to Hispanic studentsOnly doctoral-research intensive university in the country with a student body that is mostly Mexican-American

About EPCCOver 26,400 credit students5 campuses80% HispanicFastest-growing community college in the nationRanked 3rd in the nation among community colleges in awarding associate degrees to Hispanic students

About EPISDApproximately 63,534 K-12 students93 Schools78% Hispanic23% ESL, 31% LEP60% At Risk71% Economically Disadvantaged

Orion Objectives: Increased Educational Services

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For the CommunityProvide a seamless K-Gray education portal Increase community involvementA better educated workforce for economic developmentAccess to online library resourcesAccess to healthcare resourcesPotential communication vehicle for emergency first responder information

For StudentsIncrease quality and reach of concurrent, dual credit enrollmentIncrease parental involvementIncrease the number of 2 year associate degree graduates Access to online library resourcesIncrease student recruitment and retentionBring dropouts back into the educational system

For Teachers“No Child Left Behind” compliance to provide teacher professional and paraprofessional training: In El Paso, currently 80% of paraprofessionals have no college creditsIncrease teacher recruitment and retention

Return on Information Technology

Improved ProductivityCustomized portal experienceEasy access to informationFamiliar applicationsImproved communicationsCommon delivery platform for shared applications

Lower Total Cost of OwnershipShared development costsShared operations costsCommon delivery platform for shared applicationsEconomies of scale in pricing for connectivity, content, software licenses, and hardware

Educational LeadershipWider access to learning applicationsFlexible study timesConsistent, pervasive technologySynergy with community and workforce initiatives

Visit the Orion Web site for more information.www.orionprojectelpaso.net

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