If Social Learning is the Answer, What’s the Question?

If  Social  Learning  is    

March 27, 2013 Social Learning Edition ON24 Virtual Learning Edge

Principal, SensifyGroup @marciamarcia #ON24VLE marcia@marciaconner.com

Marcia Conner

MARCIA  CONNER  !Principal, SensifyGroup Author, Advisor, Industry Analyst

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›❯  Social learning backstory ›❯  Shared definitions ›❯  Common misconceptions ›❯  Technical framework ›❯  Your choices ›❯  Open conversation

Agenda

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34 Gigabytes. 1,005,000 words. 147 newspapers-worth of information. Each day.

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1 in 2 business leaders say they don’t have access to information

needed to do their jobs. CC

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1 in 2 business leaders say they don’t have access to information they need to do their jobs.

$300 Billion lost in productivity by people not engaged at work.

Each disengaged employee costs on average $10,000 in profit annually.

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92% of us

have more confidence in information found online than we do from any other source.

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SOCIAL LEARNING How can we prepare for

an emerging future?

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Learning would be exceedingly laborious,

not to mention hazardous,

if people had to rely solely on the

effects of their own actions to inform them

what to do. Albert Bandura

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SOCIAL MEDIA is technology used to engage three or more people. SOCIAL LEARNING is participating with others to make sense of new ideas. What’s new is how powerfully THEY WORK TOGETHER, CONNECTED.

The New Social Learning

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But socializing distracts from

learning.

But our job is to share the work of

experts.

But socializing distracts from

learning.

But trainers will never go for this.

But people will share incorrect

information.

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The real voyage of discovery is not in seeking

new landscapes, but of having

new eyes.

Marcel Proust

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SOCIAL LEARNING How can we transition from

building learning departments to fostering learning cultures?

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10 Things Said About Social Technology

10 Things Said About Social Learning

True or False? 1.  Social learning is new. 2.  Social learning requires digital tools. 3.  Social learning needs social learning policies. 4.  There's not data to support social learning,

and no way to show ROI. 5.  It's always informal (or never informal). 6.  A vendor can sell you social learning. 7.  You need a social learning program before

your organization can learn socially. 8.  For social learning to provide value you need

a new LMS. Or an upgrade. Or an LMS at all. 9.  You can stop social learning from

happening. 10. Social learning doesn’t affect you.

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The job is to get big and strong.

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Take Action Connect Emotion Use Imagination Be Obstinate Choose Usefulness Enginuity, 2014

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Social media for learning

Social Media for Learning

Online Community

Media Sharing

Microsharing

Living Content

Virtual Immersive Environments

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We construct, create, discover, and succeed together, connected.

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SMA

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RCE DEMOGRAPHICS

Age

Generation Lifestyle

MASHUPS

Roles Technologies

Content

SAVVY

Consumer Technologist

Curator

CONNECTION

Confident Evolving Organic

SOCIAL LEARNING How can we address modern

expectations?

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Systematically remove obstacles.

91% of adults online in US (129M) access social media in a typical month. Most access it during work hours, increasingly for doing work.

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Where are your rocks? What is your

river?

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SOCIAL LEARNING How can we get our

time back?

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I store my knowledge in my friends. Karen Stephenson

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In organizations where people horde knowledge and resist new ideas, where leaders say things about learning that sound good and then fall back on sage on the stage techniques, technology only increases costs and drains resources.

Technology accelerates what’s there.

Creating a Learning Culture

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Companies with highly-engaged

employees have 26% higher revenue per employee.

Financial standouts are 57% more likely than underperformers to use collaborative and social tools to enable global teams to work.

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Highly engaged employees are 87% less likely to leave their organizations than highly disengaged employees.

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SOCIAL LEARNING How can we introduce new

possibilities?

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How do you feel about social tools?

What are your colleagues currently doing with social tools? Your

employees? Peers?

What project that you’re personally responsible for would benefit from being augmented by social tools? CC

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Demonstrate your interest in being at the table by listening,

learning and participating actively.

Get clear. Get informed. Get ideating. Get going.

Start slow. Yet go.

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Move from command and control to encourage and engage. Jane Hart @c4lpt

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SOCIAL LEARNING How can we be smarter,

stronger, together, connected?

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With permission from Maideck http://www.flickr.com/photos/maidek/2791346321/

Create an environment where people soar.

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We are better together, connected. Would you please connect?

marcia@marciaconner.com http://marciaconner.com http://about.me/marcia @marciamarcia Download the playground rules

http://marciaconner.com/playground-rules/