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http://cap.sagepub.com Culture & Psychology DOI: 10.1177/1354067X05050740 2005; 11; 5 Culture Psychology Guoping Zhao Contexts Playing as Adaptation? Layered Selfhood and Self-regard in Cultural http://cap.sagepub.com/cgi/content/abstract/11/1/5 The online version of this article can be found at: Published by: http://www.sagepublications.com can be found at: Culture & Psychology Additional services and information for http://cap.sagepub.com/cgi/alerts Email Alerts: http://cap.sagepub.com/subscriptions Subscriptions: http://www.sagepub.com/journalsReprints.nav Reprints: http://www.sagepub.com/journalsPermissions.nav Permissions: http://cap.sagepub.com/cgi/content/refs/11/1/5 SAGE Journals Online and HighWire Press platforms): (this article cites 25 articles hosted on the Citations © 2005 SAGE Publications. All rights reserved. Not for commercial use or unauthorized distribution. at SAGE Publications on March 25, 2008 http://cap.sagepub.com Downloaded from

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Culture & Psychology

DOI: 10.1177/1354067X05050740 2005; 11; 5 Culture Psychology

Guoping Zhao Contexts

Playing as Adaptation? Layered Selfhood and Self-regard in Cultural

http://cap.sagepub.com/cgi/content/abstract/11/1/5 The online version of this article can be found at:

Published by:

http://www.sagepublications.com

can be found at:Culture & Psychology Additional services and information for

http://cap.sagepub.com/cgi/alerts Email Alerts:

http://cap.sagepub.com/subscriptions Subscriptions:

http://www.sagepub.com/journalsReprints.navReprints:

http://www.sagepub.com/journalsPermissions.navPermissions:

http://cap.sagepub.com/cgi/content/refs/11/1/5SAGE Journals Online and HighWire Press platforms):

(this article cites 25 articles hosted on the Citations

© 2005 SAGE Publications. All rights reserved. Not for commercial use or unauthorized distribution. at SAGE Publications on March 25, 2008 http://cap.sagepub.comDownloaded from

Abstract The current paradigm shift from realism and humanismto social constructionism and postmodernism has tremendousimplications for social sciences, especially for psychology. The

idea that not only our knowledge, but also our self, emotions andcognitions are constructed by society and culture is embraced by

some cross-cultural and cultural psychologists andpostmodernists. While this stance attempts to integrate culture

and psychology, it depreciates the part of the self that can standapart from culture and society and therefore be shared among

humankind. This paper proposes a layered model of selfhood toincorporate both universal and existential human experience andthe influence of culture and society. Heine, Lehman, Markus andKitayama’s (1999) cross-cultural study of self-regard serves as an

exemplar of the constructionist approach and their data arereanalyzed using the proposed model of selfhood. The notion of‘play’ is introduced to understand the dynamics at the interface

between cultural regulations and individuals. This paper alsoexplores the cultural norms of East Asia and America.

Key Words collective society, individualistic society, layeredselfhood, play, self-regard, self-way

Guoping ZhaoOklahoma State University, USA

Playing as Adaptation? LayeredSelfhood and Self-regard in

Cultural Contexts

In the past few decades, a paradigm shift has fundamentally changedthe way we understand the world and ourselves. The belief that societyand culture construct not only our knowledge, but also reality itself, aswell as ourselves as persons, and our emotions and cognition, hastremendous implications for the social sciences and especially forpsychology. As Gergen (1991) tells us, in the postmodern era, ‘the veryconcept of personal essences is thrown into doubt. Selves as possessorsof real and identifiable characteristics—such as rationality, emotion,inspiration, and will—are dismantled’ (p. 7). In some scholarly circles,it is almost a ‘taboo’ (Chandler, 2000, p. 210; Polkinghorne, 2000, p. 266)to seek anything of our selfhood that is not constructed by history and

Culture & Psychology Copyright © 2005 SAGE Publications(London, Thousand Oaks, CA and New Delhi) www.sagepublications.com

Vol. 11(1): 5–27 [DOI: 10.1177/1354067X05050740]

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culture. This constructionist/postmodernist trend in the Western worldis especially enthusiastically embraced in American intellectual circles,where the indigenous form of philosophy, pragmatism, and theindigenous form of sociology, symbolic interactionism all hold aconstructionist view of the world and human selfhood.

This paradigm shift is paralleled by the ‘sea change’ that Spiro (1990)observed in anthropology. For some anthropologists, the culturallyconstructed human worlds differ from each other not in the trivial sensethat snowflakes, for example, differ from each other, ‘but in the radicalsense that each is incommensurable’ (p. 52). The ‘others’, while no longertheoretically inferior to us, are now completely ‘alien’ from us.

For if every human group inhabits its own culturally constituted conceptualworld, and if the concepts of any one are incommensurate with those of anyother, then there is no way by which the members of one group can translatethe cultural concepts of any other group. (p. 52)

Therefore, for members of any group, ‘the other groups are not onlystrange; they are fundamentally and irreducibly strange’. They are‘wholly Other—unknown, because unknowable’ (p 52).

However, if human beings are ‘fundamentally products of socialdiscourse’ (Gergen, 1981a, p. 4), if there is nothing about the self that‘stands apart from history and culture’ (Chandler, 2000, p. 210), howcan the individual act autonomously within his/her social and culturalenvironment? The pre-colonial Western idea of bounded, even isolated,human selves that ‘carry their uniqueness deep inside themselves’(Burkitt, 1991, p. 1) and have no connections whatsoever to otherhuman beings and their environment lacks a crucial understanding ofhow much these elements are related; however, despite this shortcom-ing, it ‘contains a grasp of the human spirit we cannot afford to lose’(Zhao, 2003, p. 82). However justifiable the deconstruction of the deeplyingrained Western view of the self, the substitute for it, a completelyconstructed self, renders individual agency unaccounted for.

This intellectual climate has also influenced cultural psychologistsand some of us have quickly adopted a social constructionist/post-modernist perspective. While as a field, cultural psychology is meantto capture the role of culture in the reality of the psychological life ofhuman beings, a social constructionist/postmodernist orientation over-emphasizes the influence of culture on the human psyche. With thisorientation we believe the self is made possible only through culturalself-ways: the cultural scripts for the self. This basic theoretical stancehas informed studies which claim that there are no universal lifeexperiences (Heine, Lehman, Markus, & Kitayama, 1999); that culture

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and the self are inextricably intertwined and mutually constituted(Fiske, Kitayama, Markus, & Nisbett, 1997; Greenfield, 1997; Shweder,1990; Triandis, 1989); and that cultural patterns shape people’semotions, cognition and motivation (Markus & Kitayama, 1991). Whendiscussing Mead’s concept of self, Hewitt (1989) commented: ‘Withoutsome ways to grasp the creative and resistive element of the person,symbolic interactionists are left with an “over-socialized” conception ofhumankind’ (p. 179). The same is true for the social constructionism/postmodernism-oriented cultural psychologists: without a way to graspthe unconstructed element of the individual, we are left with a deter-minist view of human selfhood. The implications drawn from thedeconstruction of the Western essentialist view of the individual andfrom the fact that some cultures have different conceptualizations of theself are extended too far in implying that humans have no essentialproperties and are completely malleable objects (Polkinghorne, 2000).

But how do we account for the individual’s active role in his/hercultural environment? If we do not want to retreat to the much-challenged and questionable Leibnizian monadological self, and if wetake into account the dynamics at the interface between culture and theindividual, a cultural psychology perspective that embraces bothcultural constructions and human unstructured experience is crucial.In this paper, I propose a model of selfhood that incorporates universaland existential human experience and the influence of culture andsociety, and addresses the possibility of the individual’s cooperationwith and resistance to the culture. Using Heine et al.’s (1999) article, ‘IsThere a Universal Need for Positive Self-regard?’ I analyze how the selfacts concerning self-regard in different cultural contexts. Heine et al.’sarticle is based on a project funded by social science and humanityresearch organizations from both Canada and Japan and contains athorough survey of research done on this topic. I use this study notonly because it contains data that are more comprehensive than thosein other studies, but also because I regard it as an exemplar of the socialconstructionist/postmodernist orientation in cultural psychology.Reanalyzing their data can demonstrate how different theoreticalperspectives in cultural psychology can inform empirical research andtherefore produce different results.

The Layered Model of Selfhood

There is no doubt that the cultural and social environment does to acertain degree influence the forming of the human self and psycho-logical processes, especially considering the fact that language, our

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social product, is the means by which the individual conceptualizeshis/her experience and the world. The key issue for debate is to whatextent and in what ways the self and psychological processes are influ-enced by the cultural and social environment. While it seems soevident a phenomenon that the individual is working with pre-existingcultural self-ways, what is often ignored in the debate is the question,‘Where do the self-ways come from in the first place?’ It seems to methat, as humans, our phenomenological-existential experiences haveconstituted the foundations for the formation of cultures as well ascultural self-ways. Cultures, Ruth Benedict (1959) has claimed, alwaysselectively choose from the whole range of universal human experi-ences and leave some experiences untuned. Also, as Spiro (1984)argues, since cultures are traditional, collective and symbolic, logicallythey cannot exhaust human experience; there is always a part of theexperience that is not encoded in collective signs, and therefore is nottransmitted by means of intentional enculturative processes. To useDilthey’s term, ‘total, full experience, without truncations’ (in Marias,1967, p. 379), cannot be fully represented in cultures.

One argument made by some social constructionist/postmodernist-minded psychologists is that while some human experiences may notbe chosen and encoded in culture, by the very fact that they are notchosen and encoded, and are therefore cognitively unelaborated, theyno longer exist. The experiences are ‘starved’ and eliminated frompeople’s psyche. Heine et al. (1999) assert that,

. . . behaviors that do not fit well with the self-way will remain cognitivelyunelaborated . . . . It is through this process of finding resonance with thecultural system that cultures come to shape how individuals think, feel, andperceive themselves and their social worlds. (pp. 767–768)

The underlying assumption is that the existence of our experiencesdepends upon elaboration. However, there is no evidence for such ahuge assumption. Our daily created and lived experience is notproduced by articulation and thus is not eliminated by the lack of articu-lation. We have learned from childhood that feelings like ‘sometimes Itouch my dad’s body and it’s all hairy so it feels weird’ (Tobin, 1995,p. 244) are unspeakable; however, these kinds of feelings do not dis-appear from our experience. We can lose awareness of our experiencesby not elaborating them, but we do not therefore lose the experiences.

Another way to argue that our experience is completely malleableand subject to construction is offered by Kenneth J. Gergen. Gergen(1981b), surveying a set of studies that find people’s experiences ofemotion and cognitive process to be generally a ‘murk’ and the defining

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and labeling of them to be influenced by environmental contexts, alsoconcludes that the ‘[i]nner experience of self is essentially constructed,and the form of this construction does not appear to be driven or deter-mined by the experience itself’ (p. 62). He states,

It has been traditionally maintained, both within the social sciences andsociety in general, that if the individual can but delve beneath the superficialoverlay of everyday activity, he or she may locate a true and genuine basisfor identity. If one can but look inward examining carefully his or herfeelings, thoughts, hopes, fears, motives, and so on, one can discover a trueself, an experiential bedrock for identity. . . . As can now be seen, to lookinward for a clear and defining experience that may serve as an anchor foridentity is not likely to yield success. Rather, in looking inward one primarilyfaces an obscure morass which may, with effort, yield up most any answerone faces (or fears). (p. 62)

The argument is that since the defining and the labeling of ourexperience are influenced by given circumstances, the experience itselfcan be constructed in almost any way. However, what the empiricalevidence indicates is that our conceptualization (defining and labeling)of our experience is malleable. To jump to the conclusion, as manypostmodernists do, that our experience itself is therefore also subject toany way of construction, or is even non-existent, is logically flawed.Our general state of experience (arousal, cognitive process, etc.) maybe murky or morass-like, but it is real and it is produced by our dailyencounters with the environment. Language, on the other hand, has nodirect connections to the things it signifies (de Saussure, 1974); it is anarbitrary and conventional means to conceptualize our unstructuredexperience; therefore, it requires that our experience be ‘truncated’ or‘channeled’ to fit its structure. Many philosophers have warned us thatlanguage and conceptualization are limited compared to the richnessof our experience. ‘Dilthey firmly believes that human understandingcan never exhaust the real and that in the real there will always remainsomething unknowable and ineffable’ (Crotty, 1998, p. 93). Adorno(1973) also states that no concept can ever capture the richness ofreality and that concepts ‘will make the crucial differences vanish’(p. 152). Through defining and labeling, we are reducing the irre-ducible. Cultures only expose the tip of the iceberg of our experience—the part that is chosen to be highlighted and the part that can behighlighted in a symbolic, collective and traditional manner.

The understanding of our deep-seated experience may benefit froma phenomenological approach. From a phenomenological viewpoint,cultures, our habits and manners of seeing the world, our taken-for-granted notions, may get in the way of our understanding human

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existence, but the ‘unadulterated’ (Heron, 1992) human existence isthere, and it is possible for us to ‘recover a fresh perception’ of it(Sadler, 1969, p. 377). Maybe endorsing the concept that the phenom-enological self holds all our existential experiences which are murkyand pre-conceptual will help us understand the universality of beinghuman and the resources the person has when taking an active role ina cultural and social environment.

On the other hand, that our conceptualization (defining and labeling)of our experience is malleable is also due to the fact that when weconceptualize experiences, we are actively taking into considerationcultural and social conventions and expectations. The studies thatGergen (1981b) examined clearly indicate that the subjects labeled theirfeelings according to conventions and values. I would add that theirlabeling was also influenced by their willingness to cooperate with thevalues, their possession of adequate language to express them, andother factors. Our selves are not passively shaped or ‘constructed’ bywhatever the cultural self-way is; rather, abundant phenomena haverevealed a regulating inner self behind all outcomes (self-reports, self-presentations, observable public behaviors, etc.).

In social psychology, discrepancies between people’s public self andprivate self are well documented (e.g. Buss, 2001; Snyder, 1987;Tedeschi, 1986). Snyder (1987) notes,

Most people assume that each of us has one and only one true self, but thisis not always so. Some people act as if they have not one, but many selves.Moreover, in spite of the widespread belief that the self is an integral featureof personal identity, for many people, it seems to be largely a product oftheir relationships with other people. These people exhibit striking gaps andcontradictions between the public appearances and the private realities of theself. (p. 4)

As Tedeschi (1986) points out, ever since William James provided theclassic view of the self, ‘it has been generally accepted that there arepublic and private aspects to the self’ (p. 2). The discrepancy betweenthese two selves has led to the birth of theories such as the socioana-lytic development of personality (Hogan, 1982), self-monitoring theory(Snyder, 1987), self-verification (Swann, 1984), self-consciousness andcontrol (Carver & Scheier, 1985), and the self as audience for self-presentations (Greenwald & Breckler, 1985). In addressing the everydayphenomenon of self-presentation, Goffman (1967, 1974) argues that,although we hardly realize it, the basic pattern of human activities isreally an act of play across situations and frames. In our daily lives,we aptly transfer among different frames/realms/laminations and weare very capable of manipulating boundaries. When we greet our

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neighbors in the morning, we are acting in one kind of frame, but whenwe go to a bar at night, we are acting in another. We are inclined towork transformations ‘for fun, deception, experiment, rehearsal, dream,fantasy, ritual, demonstration, analysis, and charity’ (Goffman, 1974,p. 560). In this light, cultural scripts, among others, only provideconventions, rules and realms with which people can cooperate andplay. Goffman’s (1959) impression management theory clearly indi-cates that there is ‘a distinction between the self as a character and asa performer’ (Burkitt, 1991, p. 59) and hence a regulating and control-ling inner self. What is interesting and ironical, though, is that Goffmanstruggled to negate the possibility of an inner regulating self thatstands apart from situations. He maintained that self ‘is not an entityhalf-concealed behind events, but a changeable formula for managingoneself during them’ (Goffman, 1974, p. 574). For him, as for someother social self theorists from a constructionist perspective (e.g.Mead), an inner self as an entity standing apart from culture andsociety is something to be denied at all cost, and as a result, ‘the personis nothing apart from situated identities and the social framework onwhich they are hung’ (Hewitt, 1989, p. 168).

With the foregoing discussion, I suggest a model of a layeredselfhood that incorporates our unstructured existential experiences,individual agency and the influence of culture and society. This modelconsists of a phenomenological self at the deepest experiential level, apublic self at the outer level, and an inner self regulating, negotiatingand co-constructing both with its phenomenological counterpart andwith the social and cultural environment.

Our pre-conceptual, ‘un-truncated’, and therefore the richest, daily-created and lived experiences reside in the phenomenological self. Thephenomenological self is, therefore, not the product of culture and isnot completely malleable in social and cultural contexts, as some socialconstructionist/postmodernists may suggest. Neither should thephenomenological self be confused with Freud’s ‘id.’ The ‘id’, accord-ing to Freud, only accounts for our instinctive and physiologicalimpulses and is the most basic and primitive part of human experi-ences. The phenomenological self, on the other hand, houses all thoserich experiences, the cognitive, the emotional and the physiological,that are unstructured, uncoded and individual. It is the foundation thatprovides the resources for the individual to take an active role inhis/her cultural and social environment. It is also the basis for ourunderstanding of the trans-cultural and universal human reality. AsSpiro (1984) notes, because humans have ‘a common biologicalheritage and common features of social interaction’ (p. 335), the

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phenomenological self makes it possible for the individual to graspwhat is existentially common and fundamental for all humans.

The inner self, on the other hand, ‘consider[s] social conditions, roles,and values, in combination with his/her inner needs and purposes,interpretation of elements, analysis of alternatives, and evaluation ofsituations to make sense of the world and to take action’ (Zhao, 2003,p. 82). It uses language tools, cultural structures and the ‘publiclyavailable system of intelligibility’ (Fish, 1990, p. 186) to construct bothwith its phenomenological counterpart and its cultural environment asocially acceptable public self to the world. I prefer ‘inner self’ to‘private self’, the term popularized in psychological discourse, because‘private self’ implies that the self acts differently only when alone(which is not necessarily the case) and does not convey the connotationof conscious and unconscious regulating. The inner self is where all theinputs, both from the phenomenological self and from the cultural andsocial environment, are poured and where the regulation, negotiationand construction take place. It regulates, negotiates and co-constructsboth for the purpose of protecting and enhancing the person’sphenomenological-existential well-being and for the purpose of com-plying with the cultural and social requirements for the person. Theouter level of the self that the inner self presents to the world, thepublic self, therefore, is a self functioning in a cultural environment andcompatible with its phenomenological counterpart. It is more likely tobe conventional and cultural, the result of regulation and negotiation.

Based on this model, when the cultural expectations for the indi-vidual have both positive and, most importantly, negative effects onthe individual’s psychic well-being, the phenomenological self willexperience the effects and input will be sent to the inner self. As aresult, play may begin at the level of the inner self.

The Case of Self-regard

In social psychological discourse, it has been a basic assumption thatpeople needed to feel good about themselves. A general good feelingabout the self, defined by Ryff and Keyes (1995) as self-acceptance,environmental mastery, positive relations, purpose in life, personalgrowth and autonomy, is essential for mental health (Allport, 1955;Epstein, 1973; Maslow, 1943; Rogers, 1951; Steele, 1988; Tesser, 1988).As early as 1890, James proclaimed that a direct feeling of regard forone’s existence is basic to humanity. Becker (1968) indicated that allorganisms like to ‘feel good’ about themselves. R. Brown (1986)suggested that a good feeling about one’s self was an ‘urge so deeply

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human that we can hardly imagine its absence’ (p. 534). PsychologistJ.D. Brown (1998) also argued that across time and culture, there is abasic human need to feel good about one’s self. Being fundamental forhuman development, positive self-regard is among the basic charac-teristics of psychological well-being (see Heine et al., 1999, for areview).

Whereas positive self-regard has been assumed universally funda-mental for human development, some phenomena seem to contradictits universality. Empirical studies have indicated that Easterners,1especially the Japanese, appear to pursue self-criticism, hansei, ratherthan positive self-regard (de Vos, 1985; Kashiwagi, 1986; Lewis, 1995;Roland, 1988; White, 1987). They habitually see themselves as incom-plete and feel unsatisfied with their performance (Doi, 1973). Heine etal. (1999) quoted Kashiwagi: ‘negative evaluation of the self, or strongawareness of weaker aspects of self, is sometimes pointed to as one ofthe general characteristics of self-concept among the Japanese’ (p. 776).In addition, many researchers have found that self-criticism bettercharacterizes the Japanese experience and that it functions as fuel—driving the Japanese towards self-improvement (Befu, 1986; Doi, 1973;Fiske et al., 1997; Johnson, 1993; Kashiwagi, 1986; Markus, Mullally, &Kitayama, 1997; Roland, 1988). Are individuals with evinced self-criticism abnormal or are their cultures dysfunctional?

This is an area where a cultural psychology perspective can play acrucial role. How does culture respond to people’s psychologicalneeds? To what extent can a culture shape the individual’s self? Can orcannot our basic human needs be modified/altered by cultural expec-tations? However, as a response to these questions, Heine et al.’s (1999)approach is too social constructionist in orientation. They suggest, in‘Is There a Universal Need for Positive Self-regard?’, that although ithas been traditionally assumed to be universally human, in actualitythe need for positive self-regard is culturally variable. In other words,our existential need itself can be altered (or constructed) by the culturalexpectations. The needs are malleable. Heine et al. argue that in collec-tive societies, self is placed in a network of relationships; therefore theneed for positive self-regard is necessarily weak and functionallydisconnected for the Japanese person. They assert that differentcultures provide different ‘self-ways’ and that people’s selves, theiremotional and psychological experiences, are shaped respectively tofunction as a cultural entity.

In addition, North Americans2 have shown a highly skewed distri-bution of self-views. Twenty-five percent of US high school studentsbelieve that they are in the top 1 percent of the population with respect

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to the ability to get along well with others (Myers, 1987). The center ofgravity of the North American self lies remarkably above the theoreti-cal midpoint of the self-evaluation scale (Baumeister, Tice, & Hutton,1989). A typical North American’s self-evaluation is full of inaccurateand skewed perceptions (Bradley, 1978; Greenwald, 1980; Miller &Ross, 1975; Taylor & Brown, 1988). Typical North Americans think ofthemselves as more competent than they really are (Taylor & Brown,1988), remembering their past performance as better than it actuallywas (Crary, 1966). They take credit for success, attribute failure to thesituation (see Zukerman, 1979) and see themselves as better than mostothers (e.g. Campbell, 1986; Marks, 1984). They have managed anumber of ‘cognitive maneuvers’ to allow them to deceive themselveswithout encountering negative consequences (Greenwald, 1980). Suchdocumented self-serving, self-enhancing biases have been assumed bythe psychological discourse to be the result of the natural need forpositive self-regard.

However, on the experiential level, Heine et al.’s hypothesis does notseem plausible. After reading their article, a number of Japanese ques-tioned the paper’s thesis because they had often experienced a discrep-ancy between their modest articulation/presentation and their innerfeelings (Heine et al., 1999). Heine et al.’s hypothesis does not leaveroom for any consideration of a gap between an inner, phenomeno-logical self and an outer, public self, or for the possibility of individualagency. In addition, they confuse self-concept with self-report, and bythis virtual confusion they identify people’s behavior representation,their public self, with their internal lives. In discussing the abundantmistreatment of self-report as self-concept in psychological discourse,Combs (1981) clarifies ‘self-concept’ as

. . . a product of humanistic- phenomenological-experiential psychologydesigned to explore the internal life of persons. . . . Self-report in this frameof reference is a behavior representing what a person is willing, able, or canbe seduced to say about self. Like any other behavior, it is, of course, affectedby self-concept. It cannot, however, be accepted as identical with it. (p. 6)

From this point of view, the skewed articulations and presentations ofself-evaluation of both Americans and East Asians are self-reports(public or private) and should not be taken as indicators of their self-regard, the subject of self-concept—the general feelings about the self.

From the layered model of selfhood I suggest above, the generalfeeling of the self which is housed in the existential-phenomenologicalself can stay unaltered while the self-presentation, one aspect of thepublic self, changes with cultural expectations as a result of the inner

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self’s active negotiation and regulation, both with its inner needs andwith the cultural and social environment. When the basic needs thatare fundamental for our well-being are threatened, the phenomeno-logical self will send a strong signal to the inner self and the inner selfwill make a strenuous effort to negotiate with the cultural environmentand therefore maintain the person’s psychological well-being. At thesame time, the cultural expectations will have to be met in some waysand to some degree. As a result, play has to happen at the inner selflevel to resolve the tension. The dramatically different self-reportspresented by North Americans and East Asians are thus more likely tobe the results of their negotiation and playing with their dramaticallydifferent cultural expectations, than to represent their different—culturally altered—psychological needs.

In the following, I will explore the background cultural norms ofboth East Asia and North America and explore how, when the culturalregulations have positive or negative impact on psychological well-being, individuals cope and play with the cultural regulations whiletrying to maintain their universal need for self-acceptance and positiveself-regard.

North American Cultural Norms for Self-regard

As mentioned above, a number of researchers have demonstrated thatunrealistic optimism bias, false uniqueness bias and positive illusions areabundant in North Americans’ self-reports (Heine et al., 1999). Theseillusion-like self-images go far beyond what is needed for basic humanself-affirmation. Logically, the attainment of future success requiresaccurate assessment of a performance and investigation into the causesof failure and success. Having knowledge about one’s particulardeficits doesn’t necessarily damage one’s self-feeling. An evaluation ofone’s basic well-being can to a great extent affect one’s general feelingabout oneself, but a positive self-feeling does not necessarily rejectdeficits in particular aspects of the self. Hence, the North Americans’biased presentations of self-regard should not be identified as normalpositive self-regard and justified as a panhuman psychological need.

But why do North Americans have such unrealistic, sometimesharmful, views of self? Don’t we foster ideals such as honesty and self-consistence? What does North American culture expect from the self?As Gergen (1973) once commented, much of the social psychologicalresearch can be best understood as psychological counterparts toWestern cultural norms. When we see the abhorrence of negativeself-views and the sanctioned self-evaluation represented in North

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American discourse (Antonucci & Jackson, 1983; Baumeister, 1993;Dawes, 1994; Diener, 1984; Leary, 1983; Taylor & Brown, 1988), we seethat North American culture indeed cherishes an overly positive selfview. The reason, I would argue, is that the overly positive self-report(public and private) is essential for an individualistic cultural enter-prise, and such self-reports have been confirmed throughout historicaldiscourses.

Deeply embedded in North American individualistic culture are thecelebration of the individual as an actor and a conscious effort to recon-struct the individual as an inner being. An idealized human actor is theagent and his/her rationality and trustworthiness is the premise ofthe entire cultural enterprise. The actor’s ability and performance haveto be reliable and presumed. On the other hand, the individual’s innerdomain, which may be inconsistent with the idealized image, needs tobe readjusted or reconstructed to be in accordance with his/herrational and reliable representation. In a historical study of Americanindividualism, I argue (Zhao, 2005) that the cultural ways of ‘thinkingabout human beings and acting upon them’ deliberately ignore,alienate and remold the inner being. In this situation, when self-reportis concerned, having strong confidence in one’s capacity and perform-ance and a positive attitude towards this capacity and performance iscrucial for individualistic cultural discourse. But the objective evalu-ation of real feelings about one’s self and performance does not seemimportant. Indeed, any negative or vague feeling about one’s self andperformance should be ignored and depreciated because of thepossible detrimental effects on the cultural enterprise.

Additionally, the culturally optimistic view about social constructionof the world and the human self that is at the heart of North Americanintellectual traditions—its indigenous philosophy, linguistics and soci-ology, as well as many of its social practices, such as ‘the power ofpositive thinking’—also contributes to this overly positive self-report.Anthropological linguist Benjamin Lee Whorf (1956) believed that theworld is presented in a kaleidoscopic flux of impressions which haveto be organized, and are therefore determined, by our linguisticsystems (p. 213). If all truth is constructed by us, and if the signifier(language) has the power to determine the signified (the thing itself),then if we elaborate on our failure, the failure is attributed throughlanguage to the self. Failure becomes a property of the self. On theother hand, if we attribute success to the self, or if we organize a posi-tively biased presentation of our self, this presentation can somehowbecome a real part of the self. Indeed, concepts are somehow joined toreality in the North American mind. We believe in the power of the

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human construction of reality so much that a positive articulation ofself is deemed absolutely necessary.

Hence, it is necessary and possible in North American individualis-tic culture for people to articulate a skewed but more acceptable self-report. It was to meet cultural expectations, rather than basic humanneeds, that the North American participants presented such a skewedview of themselves.

East Asian Cultural Norms for Self-regard

Empirically, Japanese and East Asians exhibit a self-report tendencythat is opposite to that of their North American counterparts. In experi-ments, East Asians marked their performance as being worse than theirpeers on intelligence tests. They were more sensitive to informationindicating that they were doing worse than others than to infor-mation indicating that they were doing better than others. They exhib-ited a strong self-critical motivation rather than self-enhancementmotivation, and in their daily lives, they encouraged self-criticism (seeHeine et al., 1999). In contrast to the heavily skewed distributionsfound in North American studies of self-esteem, Japanese’ mean self-esteem scores approach the theoretical midpoint of the scale (Diener &Diener, 1995). The bottom line is that, unlike their North Americancounterparts, they do not have self-evaluation distributions that areskewed towards inflation (Campbell et al., 1996; Diener & Diener,1995). When an abstract and theoretical evaluation of self is expected,and when specific aspects of their selves are examined, they tend tounderestimate themselves and look for problems and deficits morefrequently than North Americans.

Again, why are the self-reports among the East Asians, especially theJapanese, more modest than those of North Americans? The samequestion remains: what do the cultures expect from the self? The keyto the answers to these questions lies in the orientation of thesecultures. Highly influenced by Confucianism, Eastern cultures empha-size harmonious relationships among people and strive to curbpeople’s natural selfishness and self-centeredness for the benefit ofsociety. As voluntary participants in cultural operations, individualsare supposed to focus on their obligations and make an effort to co-operate with others. Modesty and self-criticism are strongly encour-aged because, ironically, in East Asian cultures it is acknowledged thatpeople need to feel good about themselves, and if the individual ismodest, others around him/her will feel good. So this is an ‘other’-orientated individual behavior pattern. If anything, calling attention to

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oneself in a way that enhances one’s own attributes weakens the soli-darity of the group (de Vos, 1985; Nakane, 1970). Instead, notions suchas self-discipline, perseverance and endurance are strongly encouragedin these cultures. The cultures also set up an external frame of refer-ence, the facework, with which to monitor the individual’s behavior.

In addition, while encouraging self-criticism, these cultures areaware that too much self-criticism is somewhat contrary to humannature or human needs, and therefore the encouragement of self-criticism is rationalized along the line of self-improvement. Accordingto this rationale, to chronically view the self as incomplete implies theneed to strive to make up for one’s deficits (Stevenson & Stigler, 1992).Showing good feelings about the self is interpreted as revealing ‘one’sfailure to recognize a higher standard of excellence and thus tocontinue to self-improve’ (Heine et al., 1999, p. 785), and a ‘feeling ofsatisfaction with oneself’ can ‘reduce the perceived need to continueone’s efforts’ (p. 770). Following this logic, Eastern cultures highlightthe positive consequences of self-criticism instead of enforcing it onlyas an external social principle.

Furthermore, to reduce the possible psychological suffering causedby this particular cultural regulation, these cultures legitimize adiscrepancy between the way people cope with cultural regulationsand their internal feelings. In Japanese culture, it is culturally accept-able, or even encouraged, for the individual to have a public self withwhich to conduct human affairs, including postures, languages andpresentations as a means for playing in that frame, and a private selfto preserve the individual’s own feelings (Bachnik, 1994; Doi, 1986;Johnson, 1993; Lebra, 1976). Doi (1974) discusses how Japaneseconsciously know that there is a distinction between ‘real feelingversus accepted principle’ and do not consider the distinction hypo-critical. Underlying self-feelings and experiences thus are acknowl-edged to exist and are tacitly recognized and shared among people.

Consistently, the Eastern style of communication is highly sugges-tive, relying ‘heavily upon intuition and empathy’ (Clancy, 1986). Whatis articulated resembles a posture, but what is implied is authentic. Incontrast to Americans’ reliance upon words to communicate feelings,Easterners tend not to articulate feelings. Words can sometimes meanthe opposite of what they seem, or different meanings can be deliveredindependent of the words that are spoken. Hence, it would not besurprising that even though Japanese individuals have good feelingsabout themselves, their self-regard, articulation and presentationemphasize the weak part of their performance.

With all these cultural regulations and mechanisms, it is possible and

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expected for individuals to construct a modest or even negative self-report. Nevertheless, from the layered model of selfhood, whencultural operations have psychological consequences for the indi-vidual’s well-being, as in the case of North Americans, coping andplaying will be initiated at the inner self level for the individual toadapt to the cultural environment.

Playing as Adaptation

How the inner self responds to cultural expectations depends on howstrong the cultural regulations are and how serious the consequenceswill be to the individual’s well-being, which are inevitably experiencedby the phenomenological self. Psychologically, the North Americancultural expectation for a skewed positive self-report is highlyconsistent with our ‘universal need to feel good about ourselves’. Noacute and direct inner conflict is experienced by the phenomenologicalself. Having a skewed positive self-report is much easier than havinga skewed negative self-report; therefore at the inner self level, the indi-vidual is at ease in adapting to this particular cultural expectation.Even though there are discrepancies between the deep-seated phenom-enological experience of the self and the self-presentation, only a‘passive mode’ (Schlenker, 1986) is generated at the inner self level andpeople tend to continue to articulate themselves very positively. Theunderlying objective self-evaluation has gone unarticulated, andunless the expression of this objective self-evaluation becomes neces-sary, people are content with their skewed self-report. In addition,believing in one’s performance and ability encourages one to perse-vere. Such beliefs might not help individuals identify their problems,but they provide people with a beneficial psychological condition forachieving their dreams.

However, a constant overly positive self-view may prevent theperson from improving his/her own performance effectively, andfailure has a direct impact on the psyche. A stark gap between theself-report and others’ evaluation can also be hard for the person tobear and cause psychological difficulties. In situations like these, as inthe case of East Asians, negative psychological consequences appearand are acutely experienced by the phenomenological self. Thephenomenological self will then input strong signals to the inner selfand, as a result, an active, conscious or subconscious process, the‘active mode’ (Schlenker, 1986), will be generated at the inner self levelto renegotiate. As Schlenker (1986) describes it in his discussion of the‘private self’s’ response to self-presentation:

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In contrast to the passive mode, the active mode involves a more thought-ful consideration of the implications of one’s self-presentations and thecontexts in which they occur. It constitutes a more intensive processing ofinformation that goes beyond surface features and involves argumentation(documenting and counterarguing) designed to reaffirm desired identityimages. . . . This assessment engages both the cognitive and motivationalfacets of the actor’s identity. (p. 46)

For North Americans, the renegotiations may lead to more consciouseffort to assess their performance accurately and actively acquire infor-mation necessary for improvement. On the surface, however, they maystill maintain an overly positive self-report, for the purpose of self-encouragement and for meeting cultural and social expectations. Aprocess of playing as adaptation is thus on the way.

For East Asians, on the other hand, the cultural regulation of present-ing a modest/negative self-image goes directly against our existentialhuman needs. The psychological consequences are much morepoignant for East Asians’ phenomenological selves than are the conse-quences experienced by their North American counterparts. The activemode in which the inner self renegotiates is therefore more intense, andnumerous strategies will be created to deal with the situation. Toprotect the psychic well-being of the individual, the inner self’sstrategies of cooperating with the cultural expectation will have astronger sense of play-like pretending. As Spiro (1984) observes, some-times cultural frames can become ‘cultural clichés’—‘propositions towhich actors may give nominal assent but which are not “internalized”by them as personal beliefs’ (p. 326)—if to comply with them means anegative impact on people’s psychic well-being.

One strategy is for individuals, while nominally emphasizing intheir self-reports what they could have achieved rather than the great-ness of what they have already achieved, to steadfastly maintain theirgenerally positive view of themselves in the overall self-evaluation.This strategy is shown in the Japanese distribution of self-esteem. Asnoted above, in contrast to North Americans’ heavily skewed distri-bution of self-esteem, the mean self-esteem scores of Japanese onlyapproach the theoretical midpoint of the scale (Diener & Diener, 1995).Even though the culture encourages an elaboration of negative featuresof the self, Japanese still possess normal, positive feelings of them-selves. There are no data indicating that, when an overall evaluation ofthe self is required, the reports are negatively skewed. It is only whena particular aspect of the self is evaluated that the Japanese tend toemphasize the unsatisfactory part of their performance.

Another strategy is for individuals to conform to cultural operations

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only on abstract and theoretical levels, but to reaffirm their desired self-images in direct and concrete situations where a negative self-reportthreatens and hurts their feelings. One study shows that Japanese indi-viduals have levels of implicit self-regard similar to those of NorthAmericans (Heine et al., 1999). Their reaction time in associating them-selves with unpleasant words such as vomit and poison, and pleasantwords such as happy and sunshine, is comparable to that of their NorthAmerican counterparts (Farnham & Greenwald, 1998; see Heine et al.,1999). In this case, associating themselves with those unpleasant wordsis discordant with their inner feelings of self, and therefore they resistdoing so. Another study along this line was conducted by Tesser,Campbell, and Smith (1984) and replicated by Isozaki and Takahashi(Isozaki, 1994; Isozaki & Takahashi, 1988, 1993). In this series of studies,the Japanese participants overestimated their own performance onrelevant activities compared to an overestimation of their friends’performances on irrelevant activities (Isozaki, 1994; Isozaki & Takahashi,1988, 1993). According to the cultural norms, they should overestimatethe performance of a close other in both relevant and irrelevant activi-ties, and underestimate their own, but they did not. Psychologically,the participants could afford to think that those close to them werebetter at the things that the participants did not care very much about,but they could not afford to think the same regarding the things thatwere important to them.

The strategies show how strenuous and persistent the inner self isin renegotiating and playing with the cultural environment to protectthe person’s psychological well-being. They also show how strong thecultural regulations are in making the individual a functioning memberof the cultural environment. When the cultural expectations change,however, and when the individual is willing to adapt to anothercultural environment, the self-report will soon change to be more inaccordance with the individual’s inner feelings. Japanese subjects whowere exposed to North American culture demonstrated the imperativeto change in their self-reports. Studies (Heine & Lehman, 1997, 1999)show significant correlation between the exposure length of Japaneseindividuals to North American culture and increases in their self-esteem reports, and between the degree to which they are willing to beacculturated and the change in their self-reports.

Conclusion

In this paper I have argued against some cultural psychologists’ socialconstructionist/postmodernist views of the self, which suggest either

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that the self is the product of culture or that the self as an entity doesnot exist at all but is completely malleable in social and culturalcontexts. I have proposed a layered model of selfhood consisting of aphenomenological self, an inner self and a public self, a model thatincorporates both universal and existential human experience and theinfluence of culture and society. Heine et al. (1999)’s cross-cultural studyof self-regard exemplifies the social constructionist/postmodernistapproach, and their data were reanalyzed using the new model ofselfhood to illustrate how the self acts in its cultural environment. Ihave suggested that the phenomenological-existential self houses ourdaily created and lived experience, and since humans have ‘a commonbiological heritage and common features of social interaction’ (Spiro,1984, p. 335), it provides the basis for our understanding of the trans-cultural and universal human reality. The inner self regulates, negoti-ates and co-constructs both with its phenomenological counterpart andwith the social and cultural environment to present to the world apublic self, a self functioning in a cultural environment and compatiblewith its phenomenological counterpart. In the case of self-regard, whileboth East Asians and North Americans have the same psychologicalneed to feel good about themselves, their articulation and presentationof self-regard are the outcomes of the self’s negotiation and cooper-ation with its cultural regulations. In articulating/presenting their self-regard, people are consciously or unconsciously playing with theircultural frames, while deep inside, they carry the same psychologicalneeds across cultures and situations.

Notes

1. Most of the studies conducted in the Eastern cultural context were withAsians, especially Japanese participants. The results present a similarpattern compared to that of Americans, European-Canadians andEuropean-Australians. Heine et al. (1999) explain that the reason forselecting these two particular cultures (Japanese and North American) isthat

. . . they are best represented in the self literature among East Asian and Westerncultures, respectively. Other cultures likely possess similar psychological andcultural experiences to these two, and to the extent that they do, we expect thatour discussion would generalize to them. (pp. 766–767)

2. See note 1.

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Biography

GUOPING ZHAO is an assistant professor in Social Foundations, in theSchool of Educational Studies at Oklahoma State University. Her researchinterests center on the different ways of constructing and practicingknowledge about ourselves and the transmission of this knowledge acrosscultures, especially across the East and the West. She is also interested in thedynamics between culture and the self. ADDRESS: Guoping Zhao, SocialFoundations of Education, Oklahoma State University, 211 Willard Hall,Stillwater, OK 74078, USA. [email: [email protected]]

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