The Story Behind

“A journey of a thousand miles begins with a single step.” — Lao Tzu

In an average year, Infopeople offers:

40+ 50+ONLINE LEARNING

COURSESWEBINARS

20,000 people.Our content reaches an annual audience of over

Here’s a look at the development journey for an online course...

Each year, Infopeople conducts surveys of public library staff inside and outside California.

Once the needs have been identified Infopeople scours the library field to recruit the very best subject matter experts for each topic.

The Instructor and an Infopeople Instructional Designer work together to create a course outline, which is the blueprint for the course.

Instructors login daily, provide weekly updates, grade assignments, and give feedback. Learners interact with course content and Instructors interact with learners through questions, feedback and email.

We use these surveys to determine training needs and areas of special interest for the coming year.

Additionally, crowdsourcing, focus groups and key informant interviews are used to gather even more detailed information. All of this information is analyzed and then used for the next step.

Learners interact with and learn from each other as they share expe-riences and insights. Those who complete the course and meet the requirements can opt to receive a Certificate of Course Completion.

EvaluationEvery course includes a Course Evaluation questionnaire. The questions are customized, using learning outcomes from each course’s outline. The evaluation asks learners to give numerical ratings for various elements of the course to measure what they learned. There are also open-ended questions asking for learner comments on the value of the course, suggestions for improve-ment, and ideas for future Infopeople training events.

Infopeople Training

ON-GROUND EVENTS and PODCASTS

So what's our secret for creating

consistently excellent training?

Find the Instructor:

Create the Blueprint:

Once the outline is finalized, the Instructor develops the content and sends it to the Instructional Designer for review and feedback in an iterative process until both are satisfied with the results.

Buildthe

Course

The Course Begins!

When the content is ready, the Instructional Designer sends it to the Tech Support Staff for formatting and placement in Infopeople’s e-learning platform.

30+

THE MOST IMPORTANT PART of the outline is the learning out-comes which are used as the basis for developing practical assignments. These assignments give learners the chance to demonstrate what they have learned and to think about how they can apply it at their library.

Every year the training journey starts again!

NEEDS ASSESSMENT

DEVELOPMENT

DELIVERY