Summary:

Career Objective: I have consistently increased my responsibilities in each organization that I have served, by improving sales, profitability and processes. I am an expert in admin, project management, marketing (SEO/SEM), blogging, branding, social media management, customer service and team training, management, and human resources (talent acquisition/sourcing, interviewing, onboarding process, new hire paperwork, new hire orientation, developing and implementing training programs, and cross functional team building).

https://www.linkedin.com/in/creatinggrowthwithifrah

Competencies: Human resources, talent acquisition

(sourcing), interviewing, onboarding process, new hire paperwork, new hire orientation, cross functional team building, developing and implementing training programs

Growth Hacker. Marketing (SEO/SEM). Marketing And Advertising, Blogging, Branding.

Basecamp. GoToMeeting. Salesforce

Brand strategies/Segmentation/Customer marketing and online reviews/ and Consumer promotions. Social media Management. Creating Content.

Outlook. Microsoft Office Suite (Word, Excel, and PowerPoint).

Creates and maintains active files. Creates and maintains database records. Account Management.

Public Relations. Reports information to department and external clients in a useful and well-organized manner. Time Management.

Plans meetings, conference calls, and events (arranges and manages meetings).

Initiates purchase requisitions. Orders office supplies and equipment

Maintains weekly schedules for employees (Manages calendars)

Handles and screens telephone calls

Processes client orders, invoices and payments

Performs basic bookkeeping activities

Liaison with local authorities and vendors

New product launches. Process and project management.

Education And Certifications:

Inbound Certification. HubSpot. April 2015 – May 2016

Google AdWords Certification. Google Partners. May 2015 – April 2016.

Cornell University - Johnson Graduate School of Management.

Certificate, Marketing Strategy, 4.0. GPA. 2014.

West Texas A&M University – Canyon, Texas. Master Of Business Administration MBA With An Emphasis In Marketing. 3.6. GPA. 2013.

West Texas A&M University – Canyon, Texas. Bachelor’s Degree In English. 3.2 GPA. 2011.

Experience:

Director Of Sales And Marketing Amarillo Hut. January 2014 – Present.

Growth Hacker. Marketing (SEO/SEM). Facebook, LinkedIn, Google Plus, Google Reviews, Twitter, Pinterest, Yelp, Urbanspoon, TripAdvisor, MailChimp, WordPress, Hootsuite, and more.

Blogging. Branding. Social media management.

Customer service and team training Human resources (Talent

Acquisition, Interviewing, New Hire Paperwork, New Hire Onboarding, Training, Coaching)

Analyzing a company’s manpower requirements

Collecting, sorting and distributing any incoming job applications.

Maintaining employee personnel files.

Monitoring the work of current employees to provide continuous training

Writing up job descriptions. Coordinating activities between the

company and the community Developing employment related

records. Coordinating holiday and sick pay. Making decisions for the team Creating weekly schedules for team

members based on payroll and their availabilities.

Updating the calendar with important dates, and updating the calendar based on processing requested time off(s).

Following up on all calendar activities.

Writing up human resources guidelines for the team, to then create/develop, implement, and monitor programs.

Dealing with employee complaints and grievances.

Negotiating advertising rates with online job boards

Ensuring the confidentiality of sensitive information.

Organizing inductions and training for new employees.

Updating employee records with holiday requests, payroll changes and any leave due to illness.

Keeping bulletin boards up to date with current information.

Handling new hire paperwork. Responding to letters, emails and

general correspondence.

C&B Marketing SolutionsSocial Media Marketing Manager. March 2014 – October 2014.

Increased their work orders by a threefold to substantially increase their overall sales and revenue

Strengthen an online presence and branding

Creating Content. Social Media Management. Marketing And Sales.

Creates and maintains active files. Public Relations. Reports

information to department and

external clients in a useful and well-organized manner.

Liaison with local authorities and vendors

Plans and organizes meetings and events

Interactive 360Search Engine Marketing Specialist. July 1st 2013 – November 8th 2013.

Google interface, Google AdWords, Google AdWords Editor, and

▪

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Acquisio budgeting spending.

Please follow the link down below, discussing my performance at work that allowed me to be quickly promoted:http://www.prweb.com/releases/2013/7/prweb10984375.htm

Interactive 360Project Manager. April 1st 2013 – June 30th 2013. Promoted.

Fosters team work and collaboration Product development and new

product launches/Process and project management

Helping lead cross functional teams to meet deadline dates in a proactive manner, by setting milestones - allowing there to be more organization and understanding from the initial Onboarding process to the full website(s) launch. Onboarding Process - to make the transition from contract to implementation smoother in nature (helping ensure that current and previous projects were and are addressed).

Creates and maintains active files Reports information to department

and external clients in a useful and well-organized manner

Working Knowledge of Basecamp and GoToMeeting

Plans meetings, conference calls, and events (arranges and manages meetings). Maintains weekly schedules for employees (Manages calendars)

Handles and screens telephone calls Creates and maintains database

records Liaison with local authorities and

vendors Human resources, Onboarding

process, training and team coaching, building a high team morale standard

Analyzing a company’s manpower requirements

Monitoring the work of current employees to provide continuous training

Developing employment related records.

Making decisions for the team Updating the calendar with

important dates, and updating the calendar based on processing requested time off(s).

Following up on all calendar activities.

Directing and implementing training programs.

Dealing with employee complaints and grievances. Ensuring the confidentiality of sensitive information.

Updating employee records with holiday requests, payroll changes and any leave due to illness.

Responding to letters, emails and general correspondence.

Please follow the link, discussing my performance at work that allowed me to be quickly promoted:

http://www.prweb.com/releases/2013/4/prweb10588939.htm

Interactive 360Marketing Center Representative. February 1st 2013 – March 31st 2013. Promoted.

Sales growth Networking Outbound calls. Email marketing campaigns Account Management Salesforce. Creates and maintains

database records

Demos Public Relations. Reports

information to department and external clients in a useful and well-organized manner.

Plans meetings, conference calls, and events (arranges and manages

meetings). Working Knowledge of Basecamp and GoToMeeting.

Liaison with local authorities and vendors

Bath & Body WorksSeasonal Sales Lead. October 13th, 2012 – January 13th, 2013. Promoted

Holiday Season talent acquisition/ onboarding process - helped interview, process new hire paperwork, and lead new hire orientation, for 200 + seasonal employees. Act as a liaison between management and associates, by building a high team morale standard. 

Developing team members. Coaching.

Sales. Create and seal the sale Uncover customer needs though

the process of engaging Customer loyalty through

legendary customer service Gifting needs Helping lead people to try new

products

Directing guests/customers to their favorite product

Increasing add on items Creating weekly schedules for team

members based on payroll and their availabilities

New Hire Interviews. Handling new hire paperwork.

Responding to letters, emails and general correspondence.

Dealing with employee complaints and grievances. Ensuring the confidentiality of sensitive information.

Organizing inductions and training for new employees.

Updating employee records with holiday requests, payroll changes and any leave due to illness.

Bath & Body WorksSales Associate. February 2009 – May 2014.

Assist customer’s by uncovering their needs through engaging statements and memorable experiences

Help point them in the right direction to help fulfill their gifting needs, try something new, and/or find their favorites in the store

Provide legendary customer service, while also increasing sales

Target. Team Lead. August 7th 2012– September 13, 2012.

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Ensured that all phone calls within the department were answered promptly

Customers were taken care of and all questions were addressed

End caps and visual merchandising Sales goals were being met and

exceeded

Creating weekly schedules for team members based on payroll and their availabilities. Updating employee records with holiday requests, payroll changes and any leave due to illness.

New Hire Interviews. Handling new hire paperwork.

Responding to letters, emails and general correspondence.

Dealing with employee complaints and grievances. Ensuring the confidentiality of sensitive information.

Perdue Brandon Fielder Collins & Mott LLPLaw Clerk in the Fines and Fees Collection Department. August 2011 – February 2012.

Researched people on databases to find their current phone number and mailing address, to inform them that they have outstanding citations.

Creates and maintains active files.

Public Relations. Reports information to department and external clients in a useful and well-organized manner. Time Management.

Handles and screens telephone calls

Processes client orders, invoices and payments

Performs basic bookkeeping activities

Creates and maintains database records