ignite potential – value exchange networks (stephen gay and rich radka)

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Value Exchange Networks Igni9ng Poten9al

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What does every successful start-up, venture capitalist and savvy designer know? It’s that “value exchange networks” have the power to ignite massive human potential to grow business and delight consumers through connected services. If you’ve checked in with Foursquare, rated a seller on eBay, or answered a question on Quora, then you’ve participated in a value exchange network. So what are value exchange networks? They are networks in which the value is co-created and exchanged in a decentralized and distributed way by all participants – consumers are transformed into creators, promoters, problem-solvers, and even co-owners. Today most industries are being transformed by leveraging these value exchange networks. Services are shifting from an era in which companies created and delivered monolithic offerings to passive consumers, to an era in which services exist as networks of value co-creation. In this new landscape, lines separating consumer and company are dissolving, and companies are acting as enablers of value creation, discovery, and exchange rather than solely creators and distributors.

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Page 1: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Value  Exchange  Networks  Igni9ng  Poten9al  

Page 2: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Who  is…  

Page 3: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Claro  Partners  Intuit   Bryce  

Page 4: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Tradi9onal   Value  Exchange  Network  

Page 5: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

What  is  a  Value  Exchange  Network?  

is  a  system  where  value  is  co-­‐created  and  exchanged  -­‐  in  a  distributed  way  -­‐  by  a  network  

of  par9cipants.  

Page 6: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Who’s  used  

Page 7: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

How Airbnb works

Page 8: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

How  is  AirBnb  a  Value  Exchange  Network  

What’s  the  Opportunity?  

Page 9: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

How  is  AirBnb  a  Value  Exchange  Network  

Host

I  have  extra  space  and  I  want  to  make  some  money  to  pay  my  rent/mortgage.  

Guest

I  want  to  travel  and  stay    in  a  unique  space,  and    I  have  a  limited  budget.  

Enabler

Page 10: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

The  Value  Proposi9on  

AirBnb  allows  people  to  list  and  book  unique  accommoda9ons  around  the  world.  

Page 11: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

The  Benefit  

Host

Hosts  can  list  everything  from  a  spare  bed  to  an  apartment  or  house  and  find  renters  to  pay  them  for  their  extra  space.  Hosts  earn  an  average  of  $4-­‐5K/year  ren9ng  out  for  4  nights/month.  

Guest

Guests  can  find  a  variety  of  accommoda9ons    (from  bed  to  house  to  castle)  filtered  by  price  and  property  aVributes,  typically  10-­‐50%  cheaper  than  a  hotel.  

Page 12: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Page 13: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

The  Igniter  

Launched  with  2008  Democra9c  Na9onal  Conven9on  in  Denver.  Emailed  every  blogger  and  told  them  about  Airbnb.    Leveraged  that  to  get  CNN.  Remarketed  to  

guests  to  spread  the  word  &  become  hosts.  

Page 14: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Sustainability  

Post  More  Accommoda9ons  

Greater  Selec9on  

 More  Reviews  &    Word  of  Mouth  

AVrac9ng  More  Guests  

Page 15: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

The  Results  

500%  growth  in  worldwide  bookings  in  2011  

 5  million  

nights  booked  since  2008    

Accommoda9ons  in  19,000  ci9es  &  192  countries  

 

Airbnb  surpassed  Hilton  in  number  of  rooms  booked  last  year.  

Page 16: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Value  Exchange  Network  

Trust  

Page 17: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Who’s  used  

Page 18: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

How Kickstarter works

Page 19: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Page 20: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

What’s  the  Opportunity?  

I  like  connec9ng  with  crea9ve  people  by  suppor9ng    their  projects.  

I  have  a  project  idea  and  need  a  simple  way  to  collect  money  from  my  network  and  beyond.  

Funder   Creator  

Page 21: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

The  Benefits  

Funders  are  able  to  get  to  know  the  creators  of  unique  projects  through  videos  &  tes9monials  and  par9cipate  through  a  range  of  funding  op9ons.  

Creators  are  able  to  list  a  project  and  a  variety  of  funding  incen9ves  through  a  secure  collec9on  service.  

Funder   Creator  

Page 22: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

The  Igniter  

Seeded  the  network  and  subsidized  the  creator:    Ac9vely  recruited  ar9sts  to  submit  projects  and  offered  the  service  free  to  them.    

Page 23: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Sustainability  

More  Creators,    More  Projects  

Greater  Selec9on  

 More  Funders  

More  Projects  Funded  

Page 24: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

The  Results  

Nearly  $320  million  pledged    

More  than  2.2  million  people  pledged  cash    

More  than  18,000  projects  were  successfully  funded  

Kickstarter  now  raises  more  money  than  the  Na;onal  Endowment  for  the  Arts    

Page 25: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Four  Guiding  Principles  

1.  Uncover  the  Opportuni9es  

2.  Be  an  Enabler  

3.  Know  the  Roles  

4.  Ignite  the  Value  

Page 26: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

1.  Uncover  the  Opportuni9es  

Ask  “What  are  the  opportuni9es?”  Who  are  the  two  target  customers?    

How  do  they  interact  in  the  world  today?  

Page 27: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

I’m  new  to  the  network  and  need  help  selng  up  my  phone.  

I’m  always  helping  friends  with  their  technical  issues.  

Novice  Customer   Experienced  Customer  

Page 28: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

2.  Be  an  Enabler  

Ask  “What  can  be  exchanged?”  

Exchange  Types  Resources  Knowledge  Capabili9es  Connec9ons    

Page 29: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

I’m  a  na9ve  English  speaker,  but  would  like  to  learn  Spanish.    

I’m  a  na9ve  Spanish  speaker.  

Student   Teacher  

Page 30: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

3.  Know  the  Roles  

Ask  “What  are  the  roles?”    

What  are  the  Consumer,  Producer    and  Enabler  Roles  

Page 31: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

3.  Know  the  Roles  

Enabler  Roles  Host  Crowd-­‐Gatherer  Network  Enhancer  

Page 32: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

I’m  looking  to  get  a  return  on  my  money  and  have  some  security.  

I’m  looking  to  borrow  money,  that  tradi9onal  banks  won’t  lend  me.  

Lender   Borrower  

Enables  group  lending  for  both  the  lender  and  the  borrower.  

Enabler  

Page 33: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

4.  Ignite  the  Value  

Ask  “How  can  you  get  it  started?”    Ignite  Types  Price  subsidies  Seeding  content  AVrac9ng  marquee  users    

Page 34: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

I’ve  mastered  the  game  and  want  to  create  new  challenges.  

Game  Creator  

I’m  looking  for  the  next  great  game  experience.    

Gamer  

Enables  gamers  to  create  levels  and  share  with  the  community.  

Enabler  

Page 35: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Four  Guiding  Principles  

1.  Uncover  the  Opportuni9es  

2.  Be  an  Enabler  

3.  Know  the  Roles  

4.  Ignite  the  Value  

Page 36: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

People  don’t  want  to  fit  into  tradi;onal  roles.  

Page 37: Ignite Potential – Value exchange networks (Stephen Gay and Rich Radka)

stephengay   richradka  

Stephen  Gay  [email protected]  

twiVer:  stephengay  

Rich  Radka  [email protected]  

twiVer:  richradka