igor mendzebrovski_strategic outsourcing models
DESCRIPTION
Itera Partner Conference – the event in the open information exchange format. A platform where we bring together people from our network to share experience, to get new insights, expand network and be inspired to develop new ideas for business opportunities in connection with nearshoring.TRANSCRIPT
• outsourcing experience
• next generation models
• key ingredients
• success recipe
• irregularities & ambitions
▼
▼ Igor Mendzebrovski, Vice-President, Global Outsourcing
Strategic
Outsourcing
Focus
June 05, 2012Oslo, Norway
take outsourcing seriouslytake outsourcing strategically
outsourcing experience
next generation models
key ingredients
success recipe
irregularities & ambitions
“outsourcing” transformation follows markets, supply mirrors demand
clients’ priorities
less vendors, mature vendors
access to services, right time, right price & right place
market agility through joint business development & vesting
vendors’ reflections
less clients, long-term cooperation
spectrum of advanced services as key competitive tool
growing competences by building and exploiting opportunities
take outsourcing seriouslytake outsourcing strategically
outsourcing experience
next generation models
key ingredients
success recipe
irregularities & ambitions
tangibles
centralized, multilayer governance models
business case driven teams
level communication structure
intangibles
shared responsibilities
intelligent responsiveness
inclusion
as “Tech” really makes a difference,tech vendors are being recruited to biz roles
take outsourcing seriouslytake outsourcing strategically
outsourcing experience
next generation models
key ingredients
success recipe
irregularities & ambitions
organizational & resources
cross-department, risk squeezing management practices
sufficient, role-based personnel
usability oriented results
learning & personnel
cross-corporate cultures with a lot of personal touch
pro-active, decision-making mid & lower levels
case-focused, flexible groups with access to business users
the “Art” of success
take outsourcing seriouslytake outsourcing strategically
outsourcing experience
next generation models
key ingredients
success recipe
irregularities & ambitions
qualify & select
reliability & responsiveness
access to competences & talents
motivate
future agenda
challenge with innovation
shift focus
competitive advantage
unique features
secure long-lasting incentives
client is responsible to “tailor” its partner
take outsourcing seriouslytake outsourcing strategically
outsourcing experience
next generation models
key ingredients
success recipe
irregularities & ambitions
“successes are unique, failures are alike”
success composition
80% intangible assets
20% tangible ones (tech, etc.)
companies are all different
It takes 80% of efforts to handcraft the right model from the scratch
start on and face the challenge
fools repeat old mistakes,smarts do the new ones
take outsourcing seriouslytake outsourcing strategically
philosopher’s job:shifting “Focus” from operations to strategy
Best practices Best people
Cost advantage Strategic advantage
Auxiliary power Alternative energy
from process or practices refining to talent management
from bottom line improvement to top line improvement
from extra or back-up in-sourcing to task attacking
take outsourcing seriouslytake outsourcing strategically
take outsourcing seriouslytake outsourcing strategically
take outsourcing seriouslytake outsourcing strategically
Takk for meg!