igrafx process & performancemanagement

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    Process & PerformanceManagement

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    Presenting iGrafx

    Leading provider of Business

    Process Managementsolutions for over 20 years

    More than 10,000customers - including2/3 of the ortune 100

    !perating in 1" countries

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    Multi-industry Expertise

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    What is Process PerformanceManagement?

    #esign $

    %un $ Businesnitor $ see &hat's going on

    rove $ i) &hat's &rong

    #*+(

    %.M!(!%

    (MP%!*

    P    R    O    C    E     

    S    S     I     M     P    L    E     M     E     N     T     A    T     I     O    

    N          P     R     O     C     E     S     S

          O     P      T      I     M      I      Z     A

          T      I     O

         N

    PROCESS ANALYSIS

    WORKFLOW LIFECYCLE

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    Process Performance ManagemPlan

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    Mapping KPI’s to Goals !trate

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     "our #alue chain aligned to!tandards

    P$%

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    rchitechture for your enterpriresources

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    Integrate !trategy 'ith your(perations

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    ll in one place

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    Measure Performance against!trategy

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    $reate )ole *ased real time KPdash*oards

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    $E( dash*oards

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    !uccess !tories

     +he $%( of a ma,or international airport had a goal tocomplex and inecient .nancial reporting process sp

    multiple su*sidiaries/

    iGrafx replaced their manual process 'ith an automatthat distri*uted tas0s eciently to process participanpro#ided managers 'ith #isi*ility into ho' the proces

     +he .nancial team no' has a more ecient 'or01o'single system and is noti.ed immediately in case the*ottlenec0s or issues to *e resol#ed/

    fter implementing the automated process2 they gaiprocess throughput time2 reducing from 3 to only complete the process/

    Goal

    Capability

    Benefit

    Result

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    !uccess !tories

     +he 5irector of (perations and Purchasing at a large manufacturer had a goal to *etter manage the ful.llm

    672777 product change re8uests and speed up time t

    iGrafx replaced manual process 'ith an automated sydistri*utes tas0s eciently to process participants anmanagers 'ith #isi*ility into ho' the process perform

     +he system no' assigns tas0s to the department in amanner2 and noti.es them immediately in case there*ottlenec0s or issues to *e resol#ed/

    fter implementing the automated process2 they redulead time and time to mar0et for product changes2 sa4"506 per year/

    Goal

    Capability

    Benefit

    Result

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    !uccess !tories

     +he Pro,ect Management oce at a luxury car manufacturto *etter manage the ful.llment of custom e8uipment orde

    most #alua*le customers and speed up time to deli#ery/iGrafx replaced their pre#ious process using a single excelautomated system that distri*utes tas0s eciently to procparticipants and pro#ides managers 'ith #isi*ility into ho'performs/

    )ather than all departments getting in#ol#ed at e#ery step

    no' assigns tas0s to the department in a timely manner2 athem immediately in case there are any *ottlenec0s or issresol#ed/

    fter implementing the automated process2 they reducedaverage delivery time of custom automo7iles from 3only &ee6s/

    Goal

    Capability

    Benefit

    Result