igrafx process & performancemanagement
TRANSCRIPT
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Process & PerformanceManagement
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Presenting iGrafx
Leading provider of Business
Process Managementsolutions for over 20 years
More than 10,000customers - including2/3 of the ortune 100
!perating in 1" countries
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Multi-industry Expertise
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What is Process PerformanceManagement?
#esign $
%un $ Businesnitor $ see &hat's going on
rove $ i) &hat's &rong
#*+(
%.M!(!%
(MP%!*
P R O C E
S S I M P L E M E N T A T I O
N P R O C E S S
O P T I M I Z A
T I O
N
PROCESS ANALYSIS
WORKFLOW LIFECYCLE
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Process Performance ManagemPlan
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Mapping KPI’s to Goals !trate
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"our #alue chain aligned to!tandards
P$%
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rchitechture for your enterpriresources
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Integrate !trategy 'ith your(perations
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ll in one place
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Measure Performance against!trategy
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$reate )ole *ased real time KPdash*oards
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$E( dash*oards
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!uccess !tories
+he $%( of a ma,or international airport had a goal tocomplex and inecient .nancial reporting process sp
multiple su*sidiaries/
iGrafx replaced their manual process 'ith an automatthat distri*uted tas0s eciently to process participanpro#ided managers 'ith #isi*ility into ho' the proces
+he .nancial team no' has a more ecient 'or01o'single system and is noti.ed immediately in case the*ottlenec0s or issues to *e resol#ed/
fter implementing the automated process2 they gaiprocess throughput time2 reducing from 3 to only complete the process/
Goal
Capability
Benefit
Result
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!uccess !tories
+he 5irector of (perations and Purchasing at a large manufacturer had a goal to *etter manage the ful.llm
672777 product change re8uests and speed up time t
iGrafx replaced manual process 'ith an automated sydistri*utes tas0s eciently to process participants anmanagers 'ith #isi*ility into ho' the process perform
+he system no' assigns tas0s to the department in amanner2 and noti.es them immediately in case there*ottlenec0s or issues to *e resol#ed/
fter implementing the automated process2 they redulead time and time to mar0et for product changes2 sa4"506 per year/
Goal
Capability
Benefit
Result
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!uccess !tories
+he Pro,ect Management oce at a luxury car manufacturto *etter manage the ful.llment of custom e8uipment orde
most #alua*le customers and speed up time to deli#ery/iGrafx replaced their pre#ious process using a single excelautomated system that distri*utes tas0s eciently to procparticipants and pro#ides managers 'ith #isi*ility into ho'performs/
)ather than all departments getting in#ol#ed at e#ery step
no' assigns tas0s to the department in a timely manner2 athem immediately in case there are any *ottlenec0s or issresol#ed/
fter implementing the automated process2 they reducedaverage delivery time of custom automo7iles from 3only &ee6s/
Goal
Capability
Benefit
Result