IHAnywhere Installation and Usage Guide for Mac

INFORMATION MANAGEMENT & INFORMATION TECHNOLOGY

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Remote access to IH applications is provided through IH Anywhere. To use IH Anywhere you

will need to install the VMWare Horizon View client and have a 6-digit passcode. This document

will guide you through the installation of VMWare Horizon View client. The Horizon view client is

required to connect to IH Anywhere virtual desktops. Local administrative rights are required for

the installer and a reboot is required to complete the installation. If you have any issues, please

contact the IMIT Service Desk at 1-855-242-1300.

Contents Installation ...................................................................................................................................................... 2

Usage .............................................................................................................................................................. 5

Disable Apple Security .................................................................................................................................. 13

Installation

Step 1

If you are using Mac OS X (iMac,

MacBook Air/Pro, Mac Mini, and Mac

Pro), please ensure the version of OS X

will work with IH Anywhere

You must have at least Mac OS X 10.6.8

"Snow Leopard” for support.

To see which version of OS X you have:

Please click on the Apple menu and choose About This Mac.

In this example the computer is running 10.10.1 Yosemite.

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Step 2

The download for VMware Horizon

View Client can be found on the

VMware website (found here).

Click on Download

*Current supported version for Mac is

4.4.0 – If your version of OSX is lower

than 10.8, use version 3.2.0 found

here.*

Step 3

The download will begin automatically.

(Depending on your version of Safari

the progress bar may appear differently

than shown.)

When the download completes, click on

the Downloads icon to display the file,

and then click on it to open.

Step 4

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If you are unable to launch the application and see this error message, please follow these instructions:

Disable Apple Security

Step 5

The software license agreement will

appear. Press Agree if you accept the

terms of use.

Step 6

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A window containing the application

will appear. Drag the VMWare Horizon

View Client icon to the Applications

folder icon in the window.

Once you have dragged the download

into the application folder, the window

can be closed.

Configuring Two-Factor Authentication

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Step 1

To use IH Anywhere you will need to

configure an Two-Factor

Authentication

If you have already configured e-mail or

text message two-factor authentication

you can skip this step.

This document will guide you through

the installation of Google Chrome

Extension, which is portable and

provides a 6 digit passcode so users can

log into Interior Health externally. It is a

small application installed into Google

Chrome. You must first have Google

Chrome installed on your Mac device.

If you have any issues, or need to be

setup with Two Factor Authentication,

please contact the IMIT Service Desk.

Open Google Chrome If you do not

have Google Chrome, you will need to

install it. This can be found at

www.google.com/chrome/

Step 2

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On the right side of the window open

the Menu (3 lines)

Click More Tools

Click Extensions

Step 3

Click Browse the Chrome Web Store or

Get more extensions depending on

which option you have

Step 4

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Search for Sneezry Authenticator

Or you can try this link:

Sneezry.com Authenticator

Click on Add to Chrome

Step 5

Click on Add extension

Step 6

You will notice that the new extension

has been installed, click the new

Authenticator icon in the top right.

Step 7

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Click on the Pencil in the top right of the

new extension window.

Step 8

Click on the + sign

Step 9

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Click on Manual Entry

Step 10

Enter the following:

Account: IH Anywhere

Secret: Your 16-digit secret code

provided to you

Select: Time Based

Click OK

Physicians: obtain your secret code via

the Request Form

IH Employees: Please call the service

desk for your secret code.

If you have any issues, please contact

the IMIT Service Desk at 1-855-242-

1300.

Step 11

You will now see your 6-digit code

which will change every 30 seconds.

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Usage

Step 1

You can now launch IH Anywhere by going to:

https://ihanywhere.interiorhealth.ca

Please enter your Interior Health

mnemonic (username) and password.

Once completed, click Logon.

Step 2

Enter your Two Factor Authentication passcode. Once completed, click Logon.

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Step 3

Launch IH_Anywhere

Step 4

If you see this message pop up, please click on Open.

IH Anywhere will now launch.

Step 5

When IH Anywhere loads up you will

notice a familiar looking Windows

environment. If you are missing any

applications on the Desktop, please look

to the Start Menu and then click All

Programs.

If you run into any difficulties during

this process, please call the service

desk.

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Disable Apple Security

Step 1

To disable Apple Security and allow 3rd

party applications, do the following:

Click on the Apple Menu and select

System Preferences…

Step 2

Once in the System Preferences you

can click on Security & Privacy

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Step 3

If the Security & Privacy section is

locked (padlock in the bottom left), you

will have to unlock these settings using

your Apple Mac local computer

password (you should have set this up

during your initial computer setup).

Step 4

You can now change the following

option:

Under Allow apps downloaded from:

Select Anywhere

You can now close this window by

clicking the red dot in the top left

corner.

You may now continue with the

VMware Horizon View Client

Installation