Ihrm strategy – usathe case of fedex & ge

Presented By: Anshupriya Goswamy

Aparna JhaCharu RastogiManoj MathaiShikha Tewari

Federal express – an intro

Federal express – an intro

• Paper written by Frederick W. Smith – 1971• Federal implies patriotism• Express implies the goal of speedy deliveries• First operations in US – 1973• 1983 – $1bn revenues (without M&A)• 1988 – International expansion (21 countries)• 1998 – 2000 – Spate of acquisitions – FedEx

Corp.• Today top company for international shipping of

goods & information services

Fedex orgn. strucutre

General electric – an intro

Ge – an intro

• 1878 – Thomas A Edison – Edison Electric Light Company

• Today– Strong set of businesses in infrastructure,

media and finance– Meet today’s business needs– Serves in 100 countries – 320,000 customers– 2008 – earned $18bn – 3rd highest in history

Ge organizational structure

• 5 business divisions– Technology infrastructure– Energy infrastructure– GE Capital– NBC Universal– Consumer & industrial business division

• Ecomagination

• Heavy emphasis on R&D

• Leadership development centre

Global business environment

General business environment

• Immense potential of US market– But diverse and complex

Legal dimension

• Too much bureacracy

• Complex heirarchy : Federal, State, County, City, Town, Villages..

• Uniform federal law– But different state and county laws

• More than one jurisdiction – implies more complexity

financials

• Accounting standards

• Tax Laws– Question of jurisdiction– State income and franchise tax laws differ– Tax rates fluctuate for businesses too

• Salary and labor rates

• Location, location, location!

The american worker

• Seeks excitement & adventure

• Need meaningful objectives

• Non-financial rewards – recognition important

• Seek newer challenges

• Teamwork distrusted – individual initiative

Diversity management

The uniqueness of all individuals; includes everyone.

Why diversity mgmt important?

• Philosophy that puts people first and allows diversity to be embraced

• Dynamic workforce diversity

• Diversity needed to – meet needs of diverse customer base– maintain inclusive environment– give unique perspective on dynamic

marketplace

Fedex strategy

• People first philosophy

• Workforce diversity, corporate diversity council

• Includes supportive partnership

• Awards & recognition for diversity mgmt– 50 Best Companies in America for Asians, Blacks, & Hispanics.

(Fortune Magazine)– Div. 50 America’s Top Organizations for Multicultural Business

Opportunities. (Div.299.com)– Diversity 100 Recognition Award (Next Step Magazine)

Ge – diversity strategy

• Supports workplace diversity

• Initiatives– Recruiting from the Military– African American Forum– Asian Pacific American Forum– Women's Network– Hispanic Forum– Gay, Lesbian, Bisexual, Transgender & Ally Alliance

Recruitment strategies

Fedex recruitment strategy

• College recruitments – on campus hiring

• Challenging & rewarding internships

• No firing – only the option to “derecruit”

• Selection process: application forms, written tests, performance simulation tests, interviews background investigations,

and physical examinations.

• Orientation for new recruits

GE – RECRUITMENT STRATEGY

• Merit, qualification, job related criteria

• No bias on basis of caste, creed etc

• HR policy is the same all over the world

• Affirmative action – equal opportunity

• Programs to increase employment

• Work environment based on integrity and no harassment

Staffing & compensation strategies

Fedex – compensation strategy

• Staffing according to annual planning

• Performance management - 360˚ feedback management

• Attractive compensation package that reward merit not superiority

• Benefits include:– healthcare, life insurance, disability protection, and savings plan

• Career advancement plan

GE – Compensations strategy

• Best of industry compensation• Benefits:

– comprehensive medical and dental coverage– valuable tax benefits– Employer contributions– Savings on purchases– Loans for education

• More emphasis on non-monetary rewards, learning and development – US$1bn

• Most advanced succession planning prog

CONCLUSION

• IHRM indispensable part of global strategy

• Can make or break companies

• Industry leaders have astute HR managers and policies that enable the best employees to be hired and retained

• Is more than just hiring – employee contribution most important

• FedEx & GE – mastered the art

Thank you

ANY

QUESTIONS