iim bangalore - bid document for catering and ......catering and housekeeping services at mdc, mhu...

BID DOCUMENT

For

CATERING AND HOUSEKEEPING SERVICES AT MANAGEMENT DEVELOPMENT

CENTRE (MDC), MARRIED HOUSING UNITS (MHU) AND GUEST HOUSES

AT INDIAN INSTITUTE OF MANAGEMENT BANGALORE

This document contains pages from 1 to 131.

Catering and Housekeeping Services at MDC, MHU and Guest Houses at IIMB

Page 1 Seal & Signature of the Firm

PART – A TECHNICAL BID



CONTENTS OF BID DOCUMENT

Sl. No. Particulars Page

Part A: Technical Bid

1. Schedule for Technical Bid 4

2. Instructions to Firms 5

3. Earnest Money Deposit / Bid Document Fee 7

4. Return of EMD 8

5. Security Deposit 9

6. Sealing and Submission of Bids 11

7. FSSAI Certificate 12

8. Technical Bid Conditions 13

9. Technical Bid Evaluation and Selection Criteria 14

10. Customer Feedback Form 16

11. Procedure for Evaluation of Technical Bids 17

12. Scope of Work 18

13. Job Specifications 19

14. MDC Housekeeping 23

15. General Conditions of Contract 27

16. Compliance to Statutory Provisions 28

17. Termination Clauses 31

18. Settlement of Disputes 33

19. Constitution of the Firm 34

20. Penalty 35

21. Security 36

22. Payment Terms 39



23. Quantity Variations 39

24. Proforma A 40

25. Proforma B 41

26. Proforma C 42

27. Proforma D 47

28. Proforma E 49

29. Proforma F 50

30. Proforma G 51

31. Proforma H 53

32. Proforma I (i) and I (ii) 54

33. Proforma J 55

34. Proforma K 58

35. Proforma L 59

36. Proforma M 60

37. Annexure I 61

38. Annexure II 73

Part B: Commercial Bid

39. e-Bid Schedule for Commercial Bid 75

40. Preamble 76

41. Price Bid – Abstract 84

42. Appendix A to Appendix I 88

43. Annexure II 121

44. e-Bidding Conditions 123



Telephone: 080-2699 3111 Email: [email protected] 080-2699 3306 [email protected]

Date: 16th October 2019

e-Proposals are invited by IIMB from reputed firms for Providing Catering and House-

keeping Services for the Management Development Center, Married Housing Units and Guest Houses at IIMB Campus, Bangalore.

SCHEDULE FOR TECHNICAL BID

E.M.D (Rs.)

to be

submitted along with

Bid Document

Period of Contract

Online Issue of

Bid

Document & Cost of

Bid Document

(Rs.)

Last Date of

Submissi

on of Technical

Bid Documen

t

DATE OF OPENING

Technical

Bid

Commercial e-Bid (Note: Successful

Firms in Technical Bid/Service facili-

ties only will be qualified to partici-

pate in the Commer-cial Bid.)

(1) (2) (3) (4) (5) (6)

16,25,000/-

The initial

period of the contract will be for

one year with the

provision to extend the contract for

a further period of

two years on every one-year

basis sub-ject to satis-

factory per-formance on same terms

and condi-tions at ab-

solute dis-cretion of IIMB

(1) Online

Issue of Bid Document. From 16-

October-2019 to

06-November-2019

Downloadable from IIMB

website. (2) Cost of Bid

Document Rs.2,240/-

including GST

Up to 15:00hrs

on 07-November

-2019

07-November

-2019 At 15:30

hrs.

Only the Firms after being qualified in the technical bid will be

allowed to participate in the online closed

Commercial Bid. Details of Issue

and Opening of the Online Closed

Commercial Bid will be given in the Commercial Bid

Document (Hard copy).

Pre-Bid Meeting (for Firms qualified in the Technical bid): Will be intimated later



I. Instructions to Firms:

I.1. After downloading the Bid Document, the Firm should follow the below men-tioned instructions.

I.1.1. The bid document fee should be paid online as per the bank details

of IIMB mentioned in this document.

I.1.2. The Firm should submit the same document as downloaded from IIMB website without any modifications, duly sealed and signed on

every page after filling up the information wherever necessary. I.1.3. Bid documents submitted other than those called for are liable for

rejection.

I.2. The Bids shall be submitted up to the time and date as mentioned above by the

Administrative Officer (Service Procurement), Indian Institute of Management Bangalore, Bannerghatta Road, Bangalore-560 076.

I.3. Technical Bids will be opened on the date and time mentioned above in the pres-ence of the Firms or their authorized representatives. Please note, the authorized

representatives should carry the letter of authorization for attending the Technical Bid opening. The authorization letter should be in their company letter head issued in the name of the authorized representative, duly signed by the author-

ized representative with his name in CAPITALS and attested by the owner of the company. (Format of the letter is given under Proforma A).

I.4. Bid documents duly completed in all respects shall be dropped in the Bid Box kept

for the purpose in the Estate Office, II floor, Admin Building, IIMB till the date and time indicated above. The bid received after 15.00 hours will be summarily rejected.

I.5. Bid Documents will also be accepted by post. However, Indian Institute of Man-

agement Bangalore (IIMB) shall not be responsible for late receipt of Bid Docu-ments by post. IIMB will not take any responsibility whatsoever in respect of Bid Documents lost or delayed in transit by post or otherwise.

I.6. Firms are requested to submit the Bid documents in sealed covers (as explained

separately) addressed to the Administrative Officer (Service Procurement), Indian Institute of Management Bangalore, Bannerghatta Road, Bangalore -560 076.

I.7. If the last date of submission of Bid Document is declared a Public Holiday, the next official working day shall be deemed as the last date of submission of Bid

Document. I.8. Late Bids and conditional Bids are liable for rejection.

I.9. While opening the Technical Bid, the first two sealed covers containing

the remittance of Bid document fee and remittance details of EMD will be opened. The cover containing the technical bid documents will not be opened in absence of EMD/Bid Document Fee remittances.

I.10. If the Firm indicates any commercial or technical conditions or

clarifications of any sort while submitting the Technical Bid or Commercial Bid (Hard Copy), such bid is liable to be summarily rejected.



I.11. Part B – Commercial Bid. (Firms qualified in Step-1 and Step-2 of

Technical Evaluation will be invited for participation in Commercial e-Bidding).

I.12. Hard copy of the Commercial Bid documents should be submitted blank

duly signed with seal by the due date mentioned therein.

I.13. Rates should not be entered in the hard copy of the Bid Document issued.

The rates should be entered only in online closed commercial bid. If the rates are entered in the hard copy of the commercial bid document, such tender will be summarily rejected.

I.14. Online Closed Commercial Bid: Rate should be entered for each item. If

the Firm leaves any item blank intentionally or unintentionally, such bid is rejected summarily.

I.15. The Firms shall enter the rates in figures only in the respective column of the online BOQ against each item. Entering the rates in words is not

required. Since the BOQ sheet will be a software generated, the rates in words and item wise/total amount will be calculated and displayed automatically by the computer itself.

I.16. IIMB does not bind itself to accept the lowest or any other bid.

I.17. L1 Firm will be arrived at on the basis of the parameters given below.

• A methodology has been arrived for selection of the L1 bidder by the Institute

which is as follows:

• The amount quoted by the individual bidder for the Year 2019-20 will be divided by 1.07^0 and the Discounted Amount would be arrived at.

• The amount quoted by the individual bidders for the Year, 2020-21 will be divided by 1.07^1 and the Discounted Value would be arrived at.

• The Amount quoted for the year 2021-22 will be divided by 1.07^2 and the Dis-

counted value would be arrived at. • The discounted amount for all three years 2019-20,2020-21 and 2021-22 after

the said formula application, would be summed up for individual bidders and the lowest among them would be considered as L1 bidder. The said bidder would be considered for the work.

• However, work will be awarded at the actual amount quoted by this L1 Bidder and not the Discounted Value calculated by IIMB.

Example of the same is given below:

Year Vendor 1 (Quoted Value)

Discounted Value based on IIMB Calculations

2019-20 3,80,52,698.00 3,80,52,698.00

2020-21 4,10,28,479.00 3,83,44,372.90

2021-22 4,45,87,124.00 3,89,44,120.88

Total 12,36,68,301.00 11,53,41,191.78





2019-20 3,75,98,943.00 3,79,58,943.00

2020-21 4,05,79,463.00 3,79,24,731.78

2021-22 4,54,91,328.00 3,97,33,887.68

Total 12,36,69,734.00 11,52,57,562.45



2019-20 3,96,48,237.00 3,96,48,237.00

2020-21 4,07,49752.00 3,80,83,880.37

2021-22 4,53,79,651.00 3,96,36,344.66

Total 12,57,77,640.00 11,73,68,462.03

From the above it can be seen that Vendor 2 is L1 (By considering the Discounted Value). I.18. The successful Firm is requested to sign the work order prepared based on the

quoted amount, placed on him by the accepting officer.

I.19. The accepting officer reserves the right to place order as a whole or part of any

item only as deemed fit.

I.20. EARNEST MONEY DEPOSIT (EMD) / BID DOCUMENT FEE The Firm shall submit the EMD / Bid Document Fee online. The Firm may also

submit EMD through Bank Guarantee.

I.20.A(i) Submission of EMD / Bid Document Fee Online: For online submission of EMD / Bid Document Fee, the Firm shall pay the amount

through RTGS / NEFT.

The bank details of IIMB for online transfer:

Bank Name- HDFC Bank Ltd Bank Street Address: J.P. NAGAR BRANCH, BANGALORE Branch Code: 0133

IFSC CODE: HDFC 0000133 Customer HDFC Bank a/c name: Indian Institute of Management

Customer HDFC Bank a/c number: 01331450000019 Note: The proof of payment including name of the bank, amount of EMD, amount

of Bid Document Fee, date of transfer, UTR No. shall be attached to the Bid Doc-ument (in the separate envelopes meant for submission of Document Fee and

EMD).

I.20.A(ii) Submission of EMD through Bank Guarantee:

The Firms may submit the EMD through Bank Guarantee valid for a period of 120

days plus two months.



No Interest will be paid on this Deposit.

All the Firms should remit the EMD and Bid Document Fee along with the

Technical Bid. Any bid not accompanied by an acceptable Earnest Money Deposit and Bid Docu-

ment Fee and not secured in the payment modes as indicated below shall be rejected by the IIMB as non-responsive.

The Earnest Money Deposit will be forfeited:

a) If the Firm withdraws from the Bid after bid opening during the period of bid validity;

b) In the case of a successful Firm, if the Firm fails, within the specified time

limit, to sign the Agreement;

c) In case the Firm, after quoting, withdraws from the bid or refuses/delays in

commencing the work or stops the work abruptly, such Firm’s EMD/ SD, as the case may be, will be forfeited.

d) If a Firm withdraws his offer after submission of his bid, fails to start the services in accordance with the instructions of the In-Charge, the Earnest

money deposited by him will be forfeited without prejudice to any other remedy available to the company under the contract.

Earnest Money Deposit is compulsory for all the Firms including State Government / Statutory Bodies / Enterprises / Undertakings

etc.

Firms shall note the fact that their registrations with any other au-thority do not entitle them from exemption from payment of EMD.

I.20.B. Return Of EMD:

I.20.B(i) Unsuccessful Firm: The Earnest Money Deposit (EMD) will be returned to the unsuccessful Firms through RTGS/NEFT within 30 days of opening of the Online Com-

mercial Bid. The Firms are required to submit the bank details along with this Bid Document as per the format given in this document. (Please refer

Proforma G)

I.20.B(ii) Successful Firm:

EMD will be retained as security amount till the completion of the contract

period and will be released along with the Security Deposit after completion of the contract period.

OR

If the Firm wishes to withdraw the EMD by submitting the Bank Guarantee as security, EMD will be returned to the L1 Firm on submission of the Bank

Guarantee by him at 2.5% (two point five percent) of the value of the work



order with a validity up to the completion of the contract period plus two months.

Note: The Bank Guarantee shall be submitted within 10 days of is-

sue of the Work Order.

I.21 Security Deposit:

The successful Firm will be required to furnish Security Deposit for the fulfil-

ment of contract amounting to Rs.40.00 Lakhs within 15 days of issuance of Work Order by way of Online transfer (bank details are mentioned in this doc-ument) or Bank Guarantee in a prescribed format (Proforma D) of IIMB from

a scheduled Bank of India which shall be valid up to 30 days after the comple-tion of contract period. Security Deposit will bear no interest. In case the con-

tract is not executed to the entire satisfaction of IIMB, the Security Deposit will be forfeited. In case any claims or any other contract obligations are out-standing, the Firm shall be required to extend the Security Deposit as required

till such time the Firm settles all the claims and complete such obligations. Further, the amount shall not be altered during the execution of work due to

any kind of deviations (either plus or minus) or extension of duration of con-tract. The Security Deposit as a whole is liable to be forfeited in case the Service Provider fails to complete and abandons the work or if any other mis-

conduct is noticed. Security Deposit will be returned on successful completion of the contract. These instructions to firms shall be deemed to form an integral

part of the Contract.

I.22. The Firms who qualify in the Technical Bid/service facilities only will be allowed to participate in the Commercial e-Bid. Incomplete details of the Technical Bid will be rejected summarily. IIMB has the right to reject any bid without assign-

ing any reason therefor.

I.23. Non-compliance of any condition laid in this bid document will result into the rejection of the bid.

I.24. Any other information required by the Firm can be obtained from the Adminis-trative Officer (Service Procurement), IIMB during working hours on any work-

ing day. I.25. If the Headquarters of the successful Firm are elsewhere other than the place

of work, he shall have a duly authorised/devoted Agent at the place of work from commencement of the work until full completion. Such Agent should be

authorised to act on behalf of the successful Firm to operate and execute the terms of contract.

I.26. If the application is made by a Firm in Partnership, it shall be signed by all the Partners of the Firm, above their full names and current addresses, or by a

Partner holding the Power of Attorney for the Firm by signing the Application in which case a certified copy of the Power of Attorney shall accompany the Application. A certified copy of the Partnership Deed, current address of the

Firm and the full names and current addresses of all the Partners of the Firm shall also accompany the Application.



I.27. If the Application is made by a limited Company or a limited Corporation, it shall be signed by duly authorized person holding the Power of Attorney which

Power of Attorney shall accompany the Application. Such limited company or corporation will be required to furnish satisfactory evidence of its existence

before the consultancy is awarded.

I.28. If the application is made by a Group of Firms, it shall be accompanied by a

legal document signed by all parties to the Joint Venture/Consortium confirm-ing therein a clear and definite manner, the proposed administrative arrange-

ments for the management and execution of contract, the delineation of duties, responsibilities and scope of work to be undertaken by each such party, the authorized representative of the Joint Venture and an Undertaking that the

several parties are jointly and severally liable to the Employer for the perfor-mance of the Contract together with details of experience and past perfor-

mance of each of the parties to the Joint Venture on works of a similar nature within the past five years, current works on hand and other contractual com-mitments.

I.29. To be eligible for award of the job, Firms shall provide evidence satisfactory to

the Employer, notwithstanding any previously conducted bidding of potential Firms, of their capability and adequacy of resources effectively to carry out the subject contract. To this end, all bids submitted shall include the following in-

formation:

I.29 (i) Copies of original documents defining the constitution, legal status, place of registration and principal place of business of the company or firm or partner-

ship or if a joint venture, of each party thereto constituting the bid.

I.29(ii) Where the Firm is a joint venture of two or more firms, a statement signed

by all parties to the joint venture of the proposed administrative arrangements for the management and execution of the contract, the duties, responsibilities

and scope of work to be undertaken by each party, the authorised representa-tive of the joint venture, and an undertaking that the several parties are jointly and severally liable to the Employer for the performance of the contract.

I.29(iii) Details of the experience and past performance of the Firms (or of each party

to a joint venture) on works of similar nature within the past Five years and details of current works on hand and other contractual commitments.

I.29(iv) The qualification and experience of key personnel.

I.30 Amendment to Bid Documents

At any time prior to the due date for submission of bids, the Contracting Institute

may, for any reason, whether at its own initiative or in response to a clarification requested by a prospective Firm, modify the bidding documents by amendment,

by issuing Corrigendum or Addendum.

All prospective Firms who have downloaded the Bid Document should surf our

website from time to time to know about the changes / modifications in the Bid Document. The changes / modifications would also be hosted on the website of

the Contracting Institute and all prospective Firms are expected to surf the website before formulating and submitting their bids to take cognizance of the



amendments.

In order to allow the prospective Firms reasonable time to take the amendment into account while formulating their bids, the Contracting Institute, at its

discretion, may extend the due date for the submission of bids and host the changes on the website of the Contracting Institute.

All Corrigenda / Addenda / Amendments / Clarifications, Extension of Time etc., (if any) related to this bid, will be notified in IIMB website

www.iimb.ac.in/tender_notices and CPP Portal only. Firms shall regu-larly visit IIMB website to keep themselves updated.

Firms are deemed to have submitted their bid documents after viewing the above notifications.

I.31 SEALING AND SUBMISSION OF BIDS

For sealing and submission of the Bid documents, the Firms shall follow the pro-cedure as indicated below:

The Firms are required to submit three separately sealed envelopes, marked as under.

Envelope-1 should contain: Details of the bid document fees furnished and EMD

furnished (Details such as Name of Bank, UTR No., Date of

transfer) Envelope-2 should contain: Supporting Documents as mentioned in Essential Cri-

teria with seal and signature on the copy of each doc-ument

Envelope-3 should contain: ‘Original Technical Bid Document' as downloaded

from IIMB website with Prequalification Information’

with seal and signature on every page.

These three envelopes shall be wrapped in an outer envelope, properly closed, sealed, addressed to designated officer (as mentioned below), duly super-scribing on top –

(a) Phrase “Technical Bid Part A”

(b) the Name of Work (c) the name and full address of the Firm with the contact person (d) Do Not Open Before (with this, mention the last date of submission)

Thus, the outermost envelope will contain three sealed inner envelopes.

Each inner envelope should contain (a) Name and Address of the Firm

(b) Name of the Work (c) Bid Document Fee (with amount) / Earnest Money Deposit (with amount) /

Documents for Essential Criteria / Original Technical Bid Document

http://www.iimb.ac.in/tender_notices



The outer envelope shall be addressed to the designated officer duly super-scribed the name of work, date and time of submission, and the name and ad-

dress of the Firm.

I.31.(i) The address of the designated officer of IIMB is as under: Administrative Officer (Service Procurement) Indian Institute of Management Bangalore,

Bannerghatta Road, Bangalore -560 076.

I.31.(ii) Bids received with defective sealing of outer envelope shall not be ac-

cepted.

IIMB does not take any responsibility for opened out envelopes due to wrong/

bad/ deficient sealing or marking or any other causes contrary to the aforesaid instructions.

If the outer cover of any bid is not addressed to the prescribed person mentioned in this bid document, such bids are liable for rejection.

I.32 SUBMISSION OF BIDS

I.32.1 IIMB/Engineer may, at its/his discretion, extend the date and time for sub-mission of bid by way of amending e-Bid notice in which case all rights and

obligations of IIMB and the Firm previously subjected to the original date shall thereafter be subjected to the new deadline also. If such nominated

date for submission of Bid is subsequently declared a Public Holiday by IIMB, next official working day shall be deemed as the last date for the submission.

I.32.2 Sealed Bids as stated above shall be submitted in person/post to the

designated office. IIMB cannot take any cognizance and shall not be re-sponsible for delay in transit either in person/post.

I.33 LATE BIDS

Any bid received by IIMB after the deadline prescribed for submission of bids will be returned unopened to the Firm.

I.34 FSSAI CERTIFICATE

The selected Service Provider should, within one month of award of work, obtain the FSSAI Certificate and maintain the standards set by FSSAI during the period of contract.

Food Audit: The selected agency shall carry out food audit on monthly basis in line with FSSAI standards and submit the report and comply the standards whichever is attribut-

able to the agency.



II. TECHNICAL BID CONDITIONS

The Firms are requested to submit the following in the ‘TECHNICAL BID’.

II.1 Essential Criteria: II.1.1 The Firm should have got a single contract of minimum of Rs.650.00 lakhs

catering service in last five years from any reputed Private / Government Or-ganization. Satisfactory certificate must also be enclosed in respect of the con-

tract. The Technical Bids of those Firms who do not satisfy this condition or who do not furnish the certificate will be summarily rejected.

II.1.2. Financial position: Average annual financial turnover (during the last three financial years) ending 31st March every year should be at least Rs.195.00 lakhs

(Rupees One Crore Ninety Five Lakhs only). IT returns or Audited balance sheets in support of the three years financial status of the company shall be submitted.

II.1.3. The Firm should have the valid Labour License. Copy of the same should be

submitted along with Technical Bid. II.1.4. ESI & EPF Registration Copies: Firm should have PAN No & should fulfill all

statutory compliances like PF, ESI registration. The Firm must be registered un-der PF Act, ESI Act and Shops & Establishments Act. Copies of registration papers

along with the code numbers attached to the Firm/company should be provided. The copies of the same should be furnished along with the Technical Bid.

II.1.5. Copy of Registration with Labour Commissioner: The Firm should submit

the copy of the Registration Certificate.

II.1.6. ISO Certificate: The firm shall enclose copy of the below mentioned certificate obtained for food safety management.

DIN EN ISO 22000:2005

- certifying the activities like pre-preparation of food with Temperature Controlled Stor-age, Pre-preparation like Sanitation, Peeling, Chopping, Grinding, Marinating, Grilling and preparation of food like cooking, roasting, frying, temperature-controlled holding

and service of food.

In addition to the above, copies of the ISO Certificates as mentioned below should also be enclosed.

1) ISO 9001:2015 2) ISO 14001:2015

3) BS OHSAS 18001:2007 - certifying the facility management services for the housekeeping, catering, landscap-

ing, water treatment, mechanical, civil and electrical maintenance, air conditioning maintenance, pest control, laundry, transport management and security services.



II.2 After submission of the Technical Bid, the supporting documents will be verified for satisfaction of the Essential Criteria. The Bid Documents of

only those Firms who satisfy all the requirements of Essential Criteria will be evaluated as per the statement given under ‘Clause 4 – Technical

Bid Evaluation and Selection Criteria’. II.3 Customer Feedback of only those Firms who satisfy the above essential

criteria will be taken.

II.4. Technical Bid Evaluation and Selection Criteria:

II.4.1. Firms who fulfill essential criteria will be evaluated based on the following pa-

rameters: (Explanation for the below mentioned selection criteria is given in the next page)

A NAME OF THE FIRM

B Bid Document Fee (Rs.2,240/-)

C EMD (Rs.16,25,000/-) Eligibility Criteria:

1 Experience in similar class of work

Works Particulars Required limit

in Lakhs Worked in

Lakhs Marks

Break Up Firms Scored

1.a Single services 520.00

1.b Two services 325.00 20

1.c Three services 260.00

2 Work Experience

2.a Work Experience in any Institute of higher learning such as IIMs / IITs / NITs or equivalent 12

2.b Work Experience in Central-Govt. / Central autono-mous body / central PSUs / PWDs / CPWD / MES / Railways / Public Sector

13

2.c Work Experience in Reputed Private Organization 8

2.d Registration of Firm (Minimum period of five years or

more) 4

3 Customer Feedback 28

4 Value Added Service 15

Total Marks 100

Minimum Marks 65

Remarks

Recommendation

The technical bid document submitted by the Firms will be evaluated on a max-

imum of 100 marks. Against this marking, those Firms who secure 65 marks or more will be qualified for Step-2 of Technical Evaluation (please refer Clause II.4.4).



II.4.2 Explanation for the above-mentioned criteria (Serial numbers given below are according to the numbers given in the Technical Evaluation Statement above):

Eligibility Criteria (Explanation to the above criteria):

1. Experience in Similar Class of Work: Firm should provide complete work

details for the previous five years as per the Proforma –I (i). The Firm should

enclose work completion certificates in support of relevant experience.

2. Catering and housekeeping service Experience:

2.a) In any Institute of Higher Learning such as IIMs / IITs / NITs / IISc – The Firm

should have completed a single work costing Rs.350.00 lakhs.

(i) Maximum 12 marks will be allotted to the firm which has carried out a single work costing Rs.350.00 lakhs or more.

(ii) Marks will be allotted on pro rata basis according to the value of the single

work done. Eg: If the firm has carried out the work costing in the range of Rs.290.00

lakhs to Rs.350.00 lakhs, firm will be allotted 9.94 marks and so on. (Work Completion Certificate should be attached as a proof of this work).

2.b) In Central Govt. / Central Govt. Autonomous Body / Central PSUs / PWDs / CPWDs / MES / Railways / Public Sector – The Firm should have completed a

single work costing Rs.350.00 lakhs.

(i) Maximum 13 marks will be allotted to the firm which has carried out a single work costing Rs.350.00 lakhs or more.

(ii) Marks will be allotted on pro rata basis according to the value of the single

work done. Eg: If the firm has carried out the work costing in the range of Rs.200.00

lakhs to Rs.350.00 lakhs, firm will be allotted 6.85 marks and so on. (Work Completion Certificate should be attached as a proof of this work).

2.c) In Reputed Private Organizations – The Firm should have worked in the com-panies whose average annual turnover for the last five years is at least Rs.9.00

crores. (i) Maximum 8 marks will be allotted to the firm which has worked in the

organization having average annual turnover of at least Rs.9.00 crores in the previous five years.

(ii) Marks will be allotted on pro rata basis according to the average annual turnover of the organization for the previous five years. Eg: If the organization has average annual turnover of Rs.8.00 crores for

the last five years, firm will be allotted 7 marks and so on.

2.d) Registration of Firm: The Firm should have worked continuously for five years. Firm is not eligible to participate in the bid if there is any discontinuity in the work for any period of time. The Firm shall be in the business of provid-

ing maintenance service in their respective areas for the past five years con-tinuously. Documentary evidence in support of this should be provided.



3. Customer Feedback (Only for those Firms who satisfy all the Essential Criteria): The Firms should send the references of minimum three clients as

under (Statement given in Proforma I-(ii)):

3.a) The Firms should fill the required information in the statement given under Proforma I-(ii) only.

3.b) Performance Certificate issued by every client (copy of the performance cer-tificate should be attached as a proof).

Feedbacks from the clients will be obtained on the following parameters. Av-erage of the feedbacks from the clients will be arrived at and the marks will be

given accordingly. If the feedback is received from less than three clients, the same will be considered as the feedback received from three clients only and

the average will be calculated accordingly. Customer Feedback Form

Sl. no.

Description Weightage of marks

1 Extent and quality of Experience in providing catering/ managing Housekeeping and technical services / Hos-

pitality services / Facilities Management Services

10

2 Systems and processes followed for recruiting and

training the employees 3

3 Capabilities of the Firm to guide in improving facilities

management services like zero waste campus, im-proving efficiency of technical services etc.

4

4 Reporting and review systems proposed 3

5 Complaint redressal system proposed 4

6 Relevant quality additive enhancements in Technical & Housekeeping services that are proposed over and above standard bill of material given as in original

price bid document

4

TOTAL 28

4. Value Added Service: The Firm may mention any services which may be considered

as Value Added Service. The information in addition to that required to be submitted along with this bid, which can be considered as value-added service shall be furnished

by the Firm under this category. The information shall be furnished as per the format given under Proforma L.

Note: If the Firm provides any additional information about the service to be provided other than the parameters mentioned in this document and if such

information is found relevant to the bid and which is considered as value added service like –

(a) If the company is providing EHS training, behavioural training to its em-ployees

(b) If the company carries out periodical Attrition analysis (c) If the company is following the Inventory management



(d) If the company selects the employees on any specific terms which will be helpful in deploying capable employees to the Institute

the Firm will be awarded additional marks for the same.

Note: This information should be explained with necessary documentary proof. Marks may vary based on the explanation and the documentary proof submit-

ted.

II.4.3. Other Conditions:

a) The Firm should possess GST Registration Certificate and furnish the copy of the same along with the Technical Bid.

b) Firms who are debarred/ blacklisted in other utilities in India will not be

considered. The Firm shall submit the certificate the to the effect that the

Firm is not blacklisted by any Central / State Government organization / DGS&D / NCCF / Kendriya Bhandar / PSU during the last three years.

Certificate should be given in the Firm’s company letterhead. (Please refer Proforma K)

II.4.4 Procedure for evaluation of Technical Bids:

The technical bids will be evaluated in the following 2 steps;

Step-1: The Committee will evaluate the Bid based on the necessary supporting documents submitted by the Firm and the feedback received from the customers of the Firms.

Step-2: Committee Visit- The Firms who are found to be qualified in Step-1 of

the Technical evaluation will only be considered for Step-2 of technical evaluation. In Step-2 of the evaluation, the Committee from IIMB will visit the premises of the establishments where the Firm is having ongoing contract (one or two or more) to

check the quality and standards maintained by the Firm based on the parameters mentioned below. IIMB reserves the right to reject the Firms who are not found

maintaining the expected quality standards. The decision of IIMB in this regard shall be final.

Sl. No. Parameters Marks

1 Food Quality and variety 15

2 Brand of Raw Material used for preparation of Food / Beverages

10

3 Diverse Menu Options 10

4 Catering for Executive Functions and Special Events 10

5 Customer Feedback Mechanism 15

6 Dedicated Staff that display professional qualities and

presentable appearance 10



7 Ability to ensure the maintenance of the stock of raw materials

5

8 The Firm shall ensure that a full time chef with preferably 10(ten) years’ experience in cooking in large industrial

canteen

10

9 Cleanliness and Hygiene 10

10 Housekeeping and Front Office Staff 5

TOTAL MARKS 100

Based on the above paramters, the marks will be allotted to the firm. The firm scoring 65 or more marks will be qualified in Step -2 of technical evaluation and

invited to participate in the Commercial e-bidding.

Notwithstanding anything stated in the bid document, IIMB reserves the right to

assess the Firm’s capability and capacity to perform the contract, should the circumstances warrant such an assessment in the overall interest of IIMB and the

decision of IIMB in this regard shall be final and binding.

II.4.5. PRE-BID MEETING: II.4.5.a) A Pre-bid Meeting will be held after Technical Evaluation and Food Quality

Inspection. The selected Firms will be invited to attend the Pre-bid Meeting. In order to facilitate IIMB for proper conduct of the Pre-bid Meeting, all the

qualified Firms are requested to kindly submit their queries Online to the email id mentioned in the Pre-Bid Meeting Notice. IIMB will answer the queries during the pre-bid meeting, and the Minutes of this Pre-Bid Meeting

will be prepared and sent to all the qualified Firms through email. This Minutes of Pre-Bid Meeting will form part of the Bid Document and will be

binding on all the qualified Firms. Before formulating and submitting their online commercial bids, all qualified Firms are advised to refer to the Minutes of the Pre-Bid Meeting along with the other Terms and Conditions

of the Bid Document, in order to enable them take cognizance of the changes made in the Bid Document.

II.4.5.b) Any statement made at the pre-bid meeting shall not modify the terms of

the bid documents unless such statement is made part of clarification

proceeding of Pre-Bid meeting.

II.5 Indian Institute of Management Bangalore, Bangalore is a premier Management Institute engaged in Management education and research. The Executive Education at IIMB, Bangalore is one of the leading providers of Management

education and training to the working executives of the corporate world and the Government. The participants of the Executive Education Programmes held at

IIMB stay at our Management Development Centre (MDC), Married housing unit (MHU) and Guest houses.

II.6 SCOPE OF WORK:

II.6.1 IIMB wishes to appoint a Firm to provide the catering services for the MDC and also provide Housekeeping services for the MDC, Guest houses and MHU.



II.6.2 The summary of the services to be provided under this contract are as follows:

Sl.No. Name of the Facility Type of Services

1. Management Development Centre (MDC)

Catering services for an average of 200-300

guests per meal at any point of time.

2. Management Development Centre – 116 General Rooms, 2 Suites,

Dining with Kitchen

Housekeeping services

3. Married Students Hostel Units

(MHU) – 30 Units (26 occupied units and 4 guest houses)

Housekeeping Services

4. Guest houses – 4 nos (in D, E and E1 Type Quarters)

Housekeeping Services

II.7 JOB SPECIFICATIONS:

II.7.1 MDC CATERING

The Firm should provide Catering in the MDC for the Participants/Occupants, Guests of the Institute at the Dining IIMB / VIP Dining IIMB / The Woods for out-

door dinner / mini open-air theatre (OAT) for cultural programmes and dinner.

II.7.1.1 The Agreement shall be valid for a period of ONE YEAR from the date of

entering into the contract. In the case of extension of the contract for a further period of one year, the agreement will be renewed for the extended

period under the same terms and conditions and so on.

II.7.1.2 The Insitute will provide to the Service Provider a suitable kitchen with

cooking area, vegetable cutting area, stores room, dish-wash room, pot-wash room, grocery store room, utensils store room and the inventory items

listed in Annexure I. A list of these items shall be prepared and acknowledged by the Service Provider. These items are to be kept in safe and proper custody and use within the premises and will be the sole property

of the Institute, exclusively meant for its use.

II.7.1.3 The inventory (other than those listed Annexure I) and consumable materials (listed in Annexure II) have to be arranged by the Service Provider only. Institute will not provide these materials. The Service

Provider shall make good the losses or damages by repair or replacement of the materials (supplied by IIMB) as and when the total loss or damage

occurs, by defraying the cost of such materials. In the case of items being broken / damaged due to mishandling, the Firm has to replace the entire material with the new ones.

In case the firm fails to make good the losses or damage to the inventory

materials supplied by IIMB, the repairs or replacement will be got done by IIMB and the cost towards the same will be deducted from the Security

Deposit before release.



II.7.1.4 The Institute through its designated officers will carry out periodical inven-

tory inspection of all the aforesaid materials. Any discrepancy found at the time of taking inventory, will be notified to the Firm by the Institute and the

Firm will be charged the replacement cost in respect of loss and such other assets entrusted to him for performing the catering services. All the repair charges will have to be borne by the Firm.

II.7.1.5 Further, any loss towards theft or breakage of such equipment furniture, fixture,

old storage facilities,utensils and all other canteen equipment supplied, should bebe reimbursed to IIMB in full by the service provider.

II.7.1.6 The service provider shall be responsible for and ensure proper and optimal utilization of the facilitieslike equipment, water, electricity to be provided b

yIIMB without abuse or excess use and shall followand obey all instructionsor directionsas shall or may be given by IIMB or Authorized Representative from time to time.

II.7.1.7 The Service provider shall ensure that the canteen premises are not used

for any purpose other thanactivities related to the maintenance and running of the canteen.

II.7.1.8 The service provider under anycircumstance should not further outsource any activity of the canteen services to any other sub-Service Provider.

II.7.1.9 The equipment listed below will be handed over to the Service Provider. The

proper maintenance of these equipment is the sole responsibility of the Service Provider only. At the end of the contract, these equipment shall be returned by the Service Provider in the same condition in which it was, at the

time of handover by IIMB to Service Provider, in case of damage to the equipment if any, the same shall be repaired or replaced with the new ones.

Sl. No. Particulars Qty (in nos.)

1 10 ltrs Grinder 3 Ph 2

2 Coconut Scraper (Commercial) 1 Ph 1

3 Deep Freezer – 450 ltrs 1

4 Deep Freezer – 300 ltrs 1

5 Dough Machine – 10 kg capacity 1

6 Commercial Chimney – 22 Grills 3

7 Commercial Gas Stove with Burner 11

8 Dosa Tava 2

9 Tandoor Furner 2



10 Romali Roti Maker 1

11 Dish washer 1

12 Potato Peeler (Commercial) 1

13 Electric Ovan – 3 KW 1

14 165 ltrs. Fridge 1

15 Storage Cooler 2

16 Bread Toaster 1

17 3 TR Split AC Remote 4

II.8 AS:IIMB shall provide commercial LPG gas connection and the Service Provider

shall arrange forregular supply of commercial LPG gas refills at his own cost

and pay directly to the gasdealer. The Service Provider must ensure prompt and uninterrupted supply of gas by placingorder with the dealer sufficiently in

advance and arrange for alternative sources whenthere is any short supply of gas and will be wholly responsible for their custody, safety and protection from fire hazard.

II.8.1 The Institute will provide the Firm 20 commercial and 20 domestic type empty

cooking gas cylinders(LPG) exclusively for the purpose to be specified by the Institute. A separate gas room together with its pipeline layout will be handed over to the Firm. The Firm under his own arrangements has to collect and

pay for filled LPG cylinder for his use in the kitchen, and will be wholly responsible for their custody, safety and protection from fire hazard.

II.9 Manpower:

II.9.1 The Firm agrees and undertakes to perform all the items of the work relating to Catering at the MDC. The Firm shall engage sufficient workers on any

given day for the satisfactory completion of catering work assigned to him from time to time under his proper supervision, discipline and control. Workforce is the sole responsibility of the Firm and all legal requirements

concerning their deployment will be the sole concern of the Firm and such persons will not be entitled for any payment, compensation, consideration

for wages of any descrimination by the Institute. The Firm shall be solely responsible for payment of ESI, PF, Gratuity and other benefits to his workers and shall abide by all the rules and regulations, statutory and otherwise, to

the satisfaction of the Institute.

II.9.2 The Firm shall ensure that his workers, agents and staff are attired in clean uniform, well-behaved, courteous and disciplined.



II.9.3 The specified categorywise minimum number of Manpower should be available

daily as spelt below:

Break-up of Manpower at Management Development Center in IIMB. a) Food & beverage staff:

SI.No Designation First Shift

Second shift

Night shift

General Shift

Total Man-

power per day

1 Manager 1 1

2 F&B Executives 3 3

3 Senior Steward 3 3 1 7

4 Steward 20 20 2 42

5 Shou Chefs 2 2 1 5

6 Assistant Chefs 4 4 2 2 12

7 Pantry Man 1 1 1 3

8 Dish Washers 3 3 2 8

Total Food & Beverage staff 81

b) Housekeeping staff

SI.No Designation First

Shift

Second

shift

Night

shift General Shift

Total Man-power per

day

1 Manager 1 1

2 House-keeping Su-pervisors

1 1 1 3

3 HK Room boys 12 12 5 29

4 Gardner 3 3 6

5 Receptionist 2 2 2 2 8

6 MDC 4

7 Guest houses 2 2

8 Classroom boys 2 2

Total housekeeping staff 55

*

With relevant professional qualification and adequate experience in the hospi-tality business catering to international and high-income group guests and ex-

ecutives.

* The above shift-wise deployment of manpower is indicative. The Firm is at lib-

erty to alter the deployment on any day as per the needs and requirements.



II.10 SUPPLY OF ELECTRICITY AND WATER:

II.10.a) ELECTRICITY (ONLY FOR KITCHEN & DINING AREAS):

II.10.a.1 Electricity shall be provided only for use in office & area lighting at MDC limiting

to a maximum of 5 KW.

II.10.a.2 In case the successful Firm requires electrical supply for purpose of lighting

only, the energy provided for lighting shall be charged as per prevailing BES-COM tariff rates at the time based on actual utilization. The supply shall have to be tapped off by the Firm from the tap off point indicated to him by the

Manager (Elec.) in the IIMB distribution network at his own cost. IIMB will get the meter fixed, the cost of fixation of the meter will have to be borne by the

Service Provider. In case the meter goes out of order, the assessment of elec-tric or energy consumption as made by IIMB’s Engineers shall be binding on the Firm.

II.10.b) WATER (ONLY FOR KITCHEN & DINING AREAS):

II.10.b.1 Water if available only will be supplied by the IIMB and the Firm shall be

charged as per prevailing BWSSB tariff rates at the time based on actual utili-

zation. IIMB will get the meter fixed, the cost of fixation of the meter will have to be borne by the Service Provider. In case the meter goes out of order, the

assessment of water consumption will be based on previous bill in respect of such items where the consumption of water is involved.

II.11 If the number of Participants / Occupants is less than 25 for a day, the

Institute shall pay catering charges for a minimum of 25 persons per

day as retainer fee. If the numbers of Participants / Occupants is 25 or more for a day, the Institute shall pay catering charges for the actual

number of Participants.

II.12 The catering service provided should be of high quality. The vegetables,

provisions and various items used for cooking should be of the best / premium quality and the quality shall not be compromised under any circumstances.

The food should have high nutritional value. The day’s menu should be displayed in the dining IIMB. Potable, good quality water should be used for cooking and drinking purposes.

II.13. The Firm should provide sachets containing sugar / sugar free for

coffee / tea/ milk / water bottles / glass or steel jar in the participant’s room during occupancy and the same must be refilled daily (No extra cost).

II.14 MDC HOUSEKEEPING

Housekeeping contract will include all covered as well as open areas of the MDC Complex including 118 Guest Rooms with attached toilets and bathrooms,

Conference Room, Lounge, Executive Seminar Room, Billiards Room, Yoga / Gym IIMB, Terrace Gardens, Balcony in A-1, A-2 and A-2.2 Blocks, Reception

IIMB, Computer Lab, Linen Store Room, General Store Room, Gents and Ladies Toilets near Reception, Kitchen, Dining IIMB, Conference IIMB including



Peripheral Roads, Car Parking Area and Gardens, Lawns inside and outside maintained in the MDC area.

II.14.1 All the daily services relating to Management Development Centre will be

accomplished before time, unless specially advised otherwise. Even on Sundays and Holidays all jobs relating to housekeeping will be completed.

II.14.2 All the workers will wear clean uniforms while attending to their duties and carry their photo identity cards, displayed prominently. The Firm will

provide summer / winter uniform, shoes etc. to their employees as per specification of the Institute, failing which they will be provided uniform etc. by the Institute out of the payment receivable by the Firm.

II.14.3 Desired level of cleanliness in the entire MDC of the Institute will be

maintained and for this, all materials / instruments / tools etc. will be provided by the Firm. The supervisor of the Firm will attend to complaints on urgent basis round the clock.

II.14.4 The Service Provider should provide toiletry kit, towel, linen items,

mosquito machines and coffee kettle in the room. The brands of these items are mentioned in Annexure-II. IIMB will not pay extra for these items.

II.14.5 Firm shall ensure specialized maintenance of all MDC rooms and bathrooms

along with furniture, fixtures, mattresses, pillows, blankets, bathroom / hostel room / office room / class room, linen, electricity fittings, bathroom

fittings, buckets, sanitary wares, brackets etc. will be ensured (methodolgy will be specified by the Firm).

II.14.6 All the blankets, pillow covers and bed spreads should be replaced with the new ones after fifty number of washing. The towels and napkins should be

replaced as and when instructed by the in-charge of the work. Service Provider should maintain a record of such washing of each material after every wash. The cost incurred for providing these items should be

includeed in the rate quoted by the Firm.

II.14.7 Provision of the following specialized staff should be ensured namely:

a. Sweepers

b. Room boys / conference boys c. Supervisors / Managers / Receptionists to ensure proper housekeeping

reception of trainees / guests / officials and for attending / directing inward/ outward telephone calls received at the reception counter (round the clock)

II.14.8 Electricity should be used to a minimum, and AC should not be used during Housekeeping of the individual rooms.

II.15 DAILY SERVICES

The Service Provider should provide the materials and equipment required for the following services. The cost incurred for providing

these items should be included in the rate quoted by the Firm. These items will not be paid extra.



II.15.1 Removal of waste material / garbage from the dustbin, buckets, mugs and

entire premises including the toilets, open areas / lawns and gardens etc.

II.15.2 Dusting and vacuuming of furniture, cupboards, telephone instruments and doors, windows, ventilators, blinds and glass partition using glass cleaning chemicals to keep all such articles dust free during morning time.

II.15.3 Acid cleaning and scrubbing of toilets, wash basins, sanitary fittings using

detergents, deodrants and disinfectants at least twice a day. II.15.4 Cleaning / mopping of floor area by detergents, disinfectants, etc. in the

morning or as and when required during the day.

II.15.5 Provision of toiletries in the toilets to be checked. II.15.6 Vacuum cleaning / washing of carpets and upkeeping the sofas wherever

provided at the Institute.

II.15.7 Maintaining Checklist for all the activities.

II.16 WEEKLY SERVICES

The Service Provider should provide the materials and equipment

required for the following services. The cost incurred for providing these items should be included in the rate quoted by the Firm.

These items will not be paid extra. II.16.1 Mechanical washing and scrubbing of floor area with detergets, dust

removing chemicals and polishing of the floor areas etc.

II.16.2 Removal of cobwebs, dusts, termites, insects, pests etc. II.16.3 Windows sponging and cleaning

II.16.4 Keeping ceiling and table / pedestal fans, air-conditioning grills dust-free.

II.16.5 Cleaning of dustbins and buckets with detergents.

II.16.6 Up-keep of partitions glasses and panes with utmost care and by application of glass cleaning chemicals.

II.16.7 Acid cleaning of sanitary wares.

II.16.8 Polishing & oiling of door-closers, door handles, and other brass fittings with silvo / brasso / lubricants, dusting and cleaning of murals, sceneries,

photo-frames, idols etc. II.16.9 Polishing of taps and other steel fittings in the toilets with Silvo / Brasso.

II.16.10 The Service Provider should provide following materials. The

Service Provider should ensure prompt and uniterrupted supply by placing order with the dealer sufficiently in advance and arrange



for alternative sources when there is any short supply of materials. This cost should be included in the rate quoted by the Firm. IIMB

will not pay extra for these items.

II.16.10.1 To provide Good Knight or equivalent etc in rooms, class rooms, office rooms, conference IIMB, dining room etc. to keep all such area insects free.

II.16.10.2 The mosquito repellent spray pump and the spraying material.

II.16.10.3 Shampooing / Spraying / Disinfecting carpets including furniture in lounge area.

II.16.10.4 Pest control of the entire building should be done as required by the Institute.

II.16.10.5 Specialized cleaning of computers, peripherals, hardware, telephones,

workstations and other sophisticated equipments as per direction of the

Insitute.



III GENERAL CONDITIONS OF CONTRACT:

III.1 Adequate number of manpower/workers should be supplied so that the work is

done in specified time. The manpower/workers should be minimum as detailed in II.9.3.

III.2 All records shall be maintained by the Firm as a part of record of day-to-day work done, they shall be daily authenticated by the Facility Manager at IIMB. They

shall become the basic documents for preparation of bills on monthly basis. They shall be maintained in duplicate, one set with each of the supervisor of the Firm and the other with the Institute.

III.3 The works as specified in job specifications have to be carried out as per the

schedule and also within the stipulated time given. The Firm shall employ as much manpower as required (after approval) and utilize such quality and quantity of material as required for maintaining high standard of cleanliness within the

stipulated time.

III.4 The Institute shall have a right to require the Firm to submit all records pertaining to the activities contemplated under the contract, including but not limited to the Firm’s compliance with labour legislation, for purposes of audit by the Institute.

Such an audit may be conducted at the premises of the Institute or the Firm’s premises. The Institute shall bear the costs of such audit. In the event the audit

reveals that the Firm has overcharged the Institute, the Firm shall forthwith repay the overcharge. In the event the Institute is advised that such overcharge has

been made with an intent to make wrongful gain, the Institute shall be entitled to recover interest on the overcharge @18% per annum from the date of payment till the date of repayment; in that event, the Firm shall also be liable to bear the

costs of the audit.

III.5 LABOUR LAWS, PROVIDENT FUND, ESI III.5.1 The Firm shall obtain necessary license from the licensing Author-

ity under the Contract Labour (Regulation & Abolition) Act, 1970 and the Central Rules framed thereunder and produce the same to

IIMB before start of the work. III.5.2 The Firm shall enforce the provisions of ESI Act and Scheme framed there-

under with regard to all his employees involved in the performance of the Contract, and shall deduct employee’s contribution from the wages of each

of the employees and shall deposit the same together with employer’s con-tribution of such total wages payable to the employees in the appropriate account. Firm is required to submit documents / challans towards proof of

remittance towards ESI for the workers engaged for this work along with every RA bill. Factory Inspectorate’s requirement is to be met by the Firm

and shall be included within his quoted price. III.5.3 The Firm has to maintain record of all details called for by EPF organization

for the labour employed by them and has to submit the same at any time if called for.



III.5.4 All liabilities of the Contract like Salaries, wages and other statutory obli-gations in respect of the persons engaged by the Firm shall be borne by

the Firm. In view of the provisions of the ESI Act, PF and the EPF Act and other Acts, as may be applicable to IIMB, the Firm shall take necessary

steps to cover its employees under the said enactments and shall submit proof of such compliance to IIMB periodically, or at any date upon such request, as may be made by IIMB to the Firm. In the event of non-com-

pliance with the statutory provisions thereof, referred to above, it shall be open to IIMB to withhold such amount as in its opinion is due and payable

by the Firm in respect of its employees from and out of dues, payable by IIMB to the Firm and such dues shall be held by IIMB with it until proof is submitted by the Firm to IIMB indicating compliance with such statutes

within reasonable time.

III.5.5 The provision of EPF & MP Act, 1952 and the Rules / Schemes thereunder shall be applicable to the Firm and the employees engaged by him for the work. The Firm shall furnish the code number allotted by the RPFC Author-

ity, to IIMB before commencing the work.

III.6 COMPLIANCE TO STATUTORY PROVISIONS III.6.1 The Firm shall comply with the provisions of the Minimum Central Wages

Act, Central rules if applicable and as applicable, Contract Labour (Regula-tion & Abolition) Act, 1970 read with the Central Contract Labour (Regula-

tion & Abolition) Rules 1975, ESI Act, 1948 / Workmen Compensation Act, 1923, Employees Provident Fund and Miscellaneous Provisions Act, 1952,

Payment of Bonus Act, 1965, Payment of Gratuity Act, 1972, Karnataka Industrial Establishments (National and Festival Holidays) Act, 1963, Kar-nataka Shops and Commercial Establishments Act, 1961 and any other law

applicable for the employment of contract workmen as amended from time to time.

III.6.2 The Firm shall be solely responsible to comply with all Acts, Laws, Rules

and Regulations, as may be applicable from time to time in respect of run-

ning of the Canteen and shall pay all taxes, debts and / or levies as may be levied by the appropriate Government / Local Bodies and other author-

ities in this regard, and the Service Provider shall indemnify the Institute against all claims, loss, damage and costs thereof in case of any breach of any of these Acts, Laws, Rules and Regulations.

III.6.3 The Firm shall fully indemnify the Institute for any default or non-ob-

servance by the Firm or any of their representatives of any of the provisions of the above-mentioned enactment and the rules framed thereunder. Even though the catering Firm shall be solely liable for the settlement of any

claim made by any person due to the non-observance by the Firm of any of the provisions or otherwise of the enactments cited, the Institute re-

serves its right to settle directly any amount due by the Firm as mentioned above and to recover such amounts from any of the amounts payable by the Institute to the catering Firm or in the absence of the same as debt

due to the Institute by the Firm.

III.6.4 The Firm shall have separate ESI / PF code number on their own name and ensure prompt payment and submission of related returns on time to the



authorities concerned and produce documentary evidence to that effect. The Firm should have separate EPF and ESI Code number for all workers.

The Firm should ensure remittance of EPF and ESI, to the respective ac-counts of the individual contract worker. IIMB reserves the right to check

the records. III.6.5 The Firm has to submit to Regional Labour Commissioner’s Office

by January / July of every year in Form XXIV of Contract Labour Regulation & Abolition Act.

III.7. WAGES TO PERSONS DEPLOYED

III.7.1 The Firm shall make payment to the workers deployed by him on the sched-uled date. The Firm has to maintain the Wage Register for the pay-

ment made to the personnel deployed for the subject services. The copy of the above proof shall be enclosed along with monthly run-ning bills. The Firm shall be solely responsible to disburse Wages due

payable to the personnel deployed for the subject services promptly and in due time. If the Firm fails to pay the wages to his workmen / comply with

the relevant statutory provisions, Institute would make necessary arrange-ments for the same and recover the cost thereof from the Security Deposit / Bills payable to the Firm.

III.7.2 The Firm should submit copy of the EPF and ESI, monthly remittances to

the authorities, by 25th of subsequent month.

III.7.3 The Firm should submit Attendance / Salary Disbursement Register for the workmen engaged, by 25th of subsequent months.

III.7.4 The Firm shall, whenever required by the Institute or Government Officials authorized under the Statutes, produce for inspection, all forms, registers

and other documents required to be maintained under various statutes. III.8. PENALTY FOR NON-REMITTANCE OF PF & ESI CONTRIBUTION

III.8.1 In the case of delay / default in payment of contribution under ESI Scheme

and EPF Scheme besides the recovery of the amounts due by the Firm towards their contribution, penal interest and / or damages as may be lev-ied by the ESI or PF Authorities, a penalty of 20% of the above amount

would also be levied and recovered from their running bills. In the event of cessation of the contract due to any reason whatsoever, the Security

Deposit will be refunded only after due satisfaction as regards the payment of ESI and EPF dues by the Firm. The amount will be paid from the Per-formance Bank Guarantee to the concerned department at the risk and

cost of the Firm.

III.9. GOVERNMENT AND LOCAL RULES III.9.1 The Firm shall conform to the provisions of all local laws / by-laws and

regulations relating to the work and pay all the fees payable to such au-thorities for execution of the work involved. IIMB shall not be responsible

for such liabilities and claims.



III.9.2 The Firm shall comply with the provisions of all labour legislations including the requirements of:

i) Payment of Wages Act

ii) Workmen’s Compensation Act iii) Contract Labour (Regulation & Abolition Act, 1970 & Central Rules, 1971)

Act

iv) Shops & Establishment Act v) PF & ESI Acts

vi) Prevention of Child Labour Act, (No child labour shall be employed by the Firm)

vii) Indian Contract Act

III.9.3 The approval from any authority required as per statutory rules and regulations

of Central Government shall be responsibility of the Firm. III.10 FIRST AID

III.10.1 The Firm shall provide necessary First Aid Facilities to his personnel.

III.10.2 If IIMB provides, entirely at its discretion, any of these facilities, the cost

of such support as worked out by IIMB shall be recovered from the Firm.

III.11 GENERAL

III.11.1 The Firm shall furnish in writing the list of persons to be deployed by him.

He shall not engage persons below 18 years of age. III.11.2 If any dispute arises with regard to the interpretation of any terms of this

Contract, the Institute’s decision in this regard would be final and binding.

III.11.3 Damage caused to any of the IIMB issued materials / equipment / tools by the Firm, including any damage through willful conduct or negligence, shall be made good by the Firm at his own cost, failing which the actual cost as

worked out by IIMB shall be deducted from the Firm’s running account bill.

III.11.4 The Firm shall take into consideration all statutory obligations including the liabilities towards Gratuity / Retrenchment Compensation, Leave / Holiday wages etc. and give his rates accordingly.

III.11.5 If any of the workers employed by the Firm is found indulging in acts sub-

versive of discipline, the same will be brought to the knowledge of the Firm and he shall arrange for replacement of such personnel.

III.11.6 It shall be clearly understood that the personnel to be deployed by the Firm are their own workers and they have no binding whatever with the Insti-

tute. The Firm shall indemnify the Institute from all liabilities arising out of deployment of personnel and other related issues thereto.

III.11.7 Institute will not entertain any request for revision of rates during the three years of the contract period even on the pleas of cost escalations

due to any upward revision in the Minimum Rates fixed by the Regional



Labour Commissioner, Government of India or the State Government dur-ing the subject contract period.

The three separate sheets for the years 2019-20, 2020-21 and 2021-22

have been given in the Price Bid. The rates are to be quoted after working out the escalation in rates for the second and third years keeping in mind the condition specified in the above paragraph.

III.12 TERMINATION CLAUSES

III.12.1 Termination for Default

In the event of a violation of these terms by the Firm, the Contracting Institute may, without prejudice to any other remedy for breach of con-

tract, by written notice of default sent to the Firm, terminate the Contract in whole or part at any time of its convenience, and with or without notice. The notice of termination shall specify that termination is for a violation of

these terms by the Firm, the extent to which performance of work under the work order and /or the contract is terminated, and the date upon which

such termination becomes effective. IIMB reserves the right to cancel the remaining part and pay to the Canteen Service Provider an agreed amount for partially completed Services.

III.12.2 Termination for Unlawful Acts

The Institute may terminate this Contract in case it is determined prima facie

that the Service Provider has engaged, before or during the implementation of this Contract, in unlawful deeds and behaviors relative to contract acquisition and implementation. Unlawful acts include, but are not limited to, the follow-

ing:

(a) Corrupt, fraudulent, and coercive practices. (b) Drawing up or using forged documents; (c) Using adulterated materials, means or methods, or engaging in produc-

tion contrary to rules of science or the trade; and (d) Any other act analogous to the foregoing.

III.12.3 Termination for Insolvency

The Contracting Institute may at any time terminate the Contract by giving written notice to the Firm, if the Firm becomes involuntarily or voluntarily

subject to a proceeding in the nature of bankruptcy, insolvency, or winding up, or is declared bankrupt or insolvent or is wound up, or compounds with its creditors or does any act or fails to do any act

which leads the Institute to apprehend the credit-worthiness of the Firm and its ability to carry on its business. In this event, termination

will be without compensation to the Firm, provided that such termination will not prejudice or affect any right of action or remedy, which has accrued or will accrue thereafter to the Contracting Institute.



III.12.4 Termination for Convenience

The Contracting Institute, by written notice sent to the Firm, may terminate the Contract, in whole or in part, at any time for convenience and without

assigning any reasons. The notice of termination shall specify that termination is for the Contracting Institute's convenience, the extent to which performance of the Firm under the Contract is terminated, and the date upon which such

termination becomes effective.

III.12.5 Procedures for Termination of Contract

The following provisions shall govern the procedures for termination

of this Contract:

III.12.5 a) Upon receipt of a written report of acts or causes which may constitute ground(s) for termination as aforementioned, or upon its own initiative, the Implementing Unit shall, within a period of seven (7) calendar days, verify the

existence of such ground(s) and cause the execution of a Verified Report, with all relevant evidence attached;

III.12.5 b) Upon recommendation by the Implementing Unit, the Head of the

Contracting Institute shall terminate this Contract only by a written notice

to the Service Provider conveying the termination of this Contract. The no-tice shall state:

(i) That this Contract is being terminated for any of the ground(s) afore-

mentioned, and a statement of the acts that constitute the ground(s) constituting the same;

(ii) The extent of termination, whether in whole or in part;

(iii) An instruction to the Service Provider to show cause as to why this Contract should not be terminated; and

(iv) Special instructions of the Contracting Institute, if any.

III.12.5 c) The Notice to Terminate shall be accompanied by a copy of the

Verified Report;

III.12.5 d) Within a period of seven (7) calendar days from receipt of the Notice of Termination, the Service Provider shall submit to the Head of the Con-tracting Institute a verified position paper stating why this Contract

should not be terminated. If the Service Provider fails to show cause after the lapse of the seven (7) day period, either by inaction or by default, the

Head of the Contracting Institute shall issue an order terminating this Con-tract;

III.12.5 e) The Contracting Institute may, at any time before receipt of the Service Provider’s verified position paper described in item (d) above with-

draw the Notice to Terminate if it is determined that certain items or works subject of the notice had been completed, delivered, or per-formed before the Service Provider’s receipt of the notice;

III.12.5 f) Within a non-extendible period of ten (10) calendar days from receipt

of the verified position paper, the Head of the Contracting Institute shall decide whether or not to terminate this Contract. It shall serve a written



notice to the Service Provider of its decision and, unless otherwise provided, this Contract is deemed terminated from receipt of the Service Provider of

the notice of decision. The termination shall only be based on the ground(s) stated in the Notice to Terminate;

III.12.5 g) The Head of the Contracting Institute may create a Contract Termination

Review Committee (CTRC) to assist him in the discharge of this function.

All decisions recommended by the CTRC shall be subject to the approval of the Head of the Contracting Institute and;

III.12.5 h) The Firm shall not have any right to terminate the contract for conven-

ience except by prior written notice of a minimum of 180 days.

III.12.6 Consequences of Termination: Without prejudice to any other provision

setting out the consequences of termination, upon the termination of the contract for any reason whatsoever:

i) Firm shall stop providing the Services except as may be required by the Insti-tute for a transition period which the Institute may reasonably determine.

ii) The Firm shall submit a full statement of accounts to the Institute setting out any amounts which the Firm believes in good faith as due and payable. iii) The Firm shall cooperate with the Institute’s finance department and/or ex-

ternal professionals to audit and otherwise verify and/or reconcile the accounts submitted by the Firm.

iv) The Firm shall complete a handover of all pending Services to the Institute’s designated officer or such other vendor as the Institute may designate.

v) The Firm shall do a thorough cleaning of the materials, equipment and prem-ises made available to them for the purpose of discharging the Services. vi) The Firm shall require its personnel: (a) to return any ID cards and any other

material which may have been given to them by the Institute; (b) pack and re-move any and all personal things they may have with them on the premises; (c)

remove themselves from the premises in an orderly manner; (d) not carry with them any material or equipment belonging to the Institute. vii) The Institute shall pay the Firm all amounts due and payable as determined

by the Institute.

III.13. SETTLEMENT OF DISPUTES III.13.1 The Contracting Institute and the Service Provider shall make every effort

to resolve amicably by direct informal negotiation any disagreement or dis-pute arising between them under or in connection with the Contract.

III.13.2 If, after twenty-one (21) days, the parties have failed to resolve their dis-

pute or difference by such mutual consultation, then either the Contracting

Institute or the Service Provider may give notice to the other party of its intention to commence arbitration, as hereinafter provided, as to the matter

in dispute, and no arbitration in respect of this matter may be commenced unless such notice is given. Any dispute or difference in respect of which a notice of intention to commence arbitration has been given in accordance with

this Clause shall be finally settled by arbitration.

III.13.3 The dispute settlement mechanism / arbitration proceedings shall be con-cluded as under:



III.13.3.a) In case of Dispute or difference arising between the Contracting Institute

and Service Provider relating to any matter arising out of or connected with this agreement, such disputes or difference shall be settled in ac-

cordance with the Indian Arbitration & Conciliation Act, 1996, the rules there under and any statutory modifications or re-enactments thereof shall apply to the arbitration proceedings. The dispute shall be referred

to the Director, IIM-B and if he is unable or unwilling to act, to the sole arbitration of some other person appointed by him willing to act as such

Arbitrator. The award of the arbitrator so appointed shall be final, conclu-sive and binding on all parties to the Contract.

III.13.4 The venue of the arbitration shall be the place from where the Work Order or Contract is issued. Notwithstanding anything to the contrary

herein, the Institute may approach any court of competent jurisdiction to obtain any interim relief against the Firm.

III.13.5 Notwithstanding any reference to arbitration herein,

III.13.5 (a) the parties shall continue to perform their respective obligations under

the Contract unless they otherwise agree; III.13.5. (b) The Contracting Institute shall pay the Service Provider any money due. III.13.6 The Firm shall continue work under the Contract during the arbi-

tration proceedings unless otherwise directed in writing by the In-stitute or unless the matter is such that the work cannot possibly

be continued until the decision of the arbitrator is obtained. III.14. CONSTITUTION OF THE FIRM

III.14.1 The Firm shall not change the composition during the currency of the con-

tract without the prior approval of the Institute. Any happening like Death / Resignation of any partner / director / member shall be notified within 3

working days of such happening, in writing, to IIMB. On receipt of such notice, the Institute reserves the right either to terminate or continue the contract. In the event of any dispute, legal or other proceedings by any

party or parties concerning the constitution or composition of the Firm, the Institute reserves the right to take such necessary action as it deems fit,

including termination of contract and withholding payments due or accrued to the Firm.

III.14.2 The contract shall be awarded on the basis of “PRINCIPAL-TO-PRINCIPAL” and the Firm shall be deemed to be an independent Firm engaged for the

performance of services / work / job in the manner and to the extent pro-vided in these presents.

III.14.3 None of the workmen engaged by the Firm shall have any claims against the Institute in respect of the execution of the contract and the Firm un-

dertakes to indemnify the Institute against loss suffered on account of any such claims.



III.15 SUBLETTING

III.15.1 The Firm shall not sublet, transfer or assign the contract or any part thereof

without the prior written approval of the Institute. III.16 LAWS GOVERNING THE CONTRACT

III.16.1 The Contract will be governed and construed in accordance with the Laws

of India in force from time to time and as amended or made from time to time.

III.16.2 Without prejudice to the dispute resolution process detailed above, the Courts in Bangalore shall have jurisdiction to try and adjudicate any dispute

to the exclusion of all other Courts. III.17 RECOVERY OF COST OF DAMAGED PROPERTY

III.17.1 The Firm shall comply with all operational, fire & safety rules and regula-

tions framed by the Institute and made applicable to the whole or part of the Institute premises where the Firm or its designated person is operating under this Agreement. The Firm shall make good to the satisfaction of the

Institute any loss or damage due to fire to any portion of the canteen premises or to any of the Institute’s existing property. In the event of any

of their staff / workmen violating the said rules and regulations or in any way becoming objectionable to the Institute, the Firm shall remove them

from Institute’s designated premises forthwith.

In case the Firm fails to make good the losses or damage to the property of

IIMB, the repairs or replacement will be got done by IIMB and the cost towards the same will be deducted from the Security Deposit before release.

III.18 PENALTY

III.18.1 The Firm shall comply with all the terms and conditions and ensure supply of the prescribed quantity and quality of food items during the service tim-

ings and in the event of any failure or breach of any of the conditions by the Service Provider and in case of deterioration in the quality of the food items or reduction in the quantity thereof, IIMB shall be at liberty to levy penalty

for such breach, as determined by the Institute, whose decision on the pen-alty shall be final and binding.

Under the above circumstances, the service provider will be penalized if -

a) the food is not served fresh as agreed. b) the food is stale or smells or used from previous meals.

c) any insect / foreign body is found in food stuff. d) there is a delay of 20 Minutes or more in laying / serving from the laid

out timings.

e) there is any deposit of fungus, worms etc found in food grain, storage area / cooking area is found to be unhygienically kept.

f) there is a contravention of Terms & Conditions as agreed between IIMB and Service Provider stipulated, statutory requirements / rules or any



other conditions imposed and agreed from time to time during the course of Execution of the order / Contract.

g) the chef is found using Soda, Artificial Color / flavor, Chemical in preparation of food. However in some foods such as kesri bath, where

the preparation requires adding the color, permission is to be obtained.

h) there are frequent instances of non-availability of food to boarders.

i) there is a misbehavior from service provider side (including their personnel) with IIMB management or their personnel.

Note: In case of change in brands/source, prior approval from IIMB Canteen Committee to be obtained.

III.18.2 In case of failure to carry out the service to the satisfaction of IIMB, it will be

free to get the service done by any other agency at the cost and risk of the Firm.

III.19. SECURITY

III.19.1 The Institute being a restricted area, entry into the campus will be re-stricted and controlled through issue of gate passes bearing holder’s pho-tograph issued by an authorized officer of the Institute. The Firm shall

arrange to obtain through the Administration, well in advance, all the nec-essary entry permits / gate passes for his staff and labour, and entry and

exit of his men and materials will be subject to rigorous checking by IIMB security staff.

III.20. MEMBERS OF THE INSTITUTE NOT INDIVIDUALLY LIABLE

III.20.1 No officer, official or employee, of the Institute, shall in any way be per-sonally bound or liable for the acts or obligations of the Firm under the

contract or answerable for any default or omission in the observance or performance of any of the acts, matters or things which are herein con-tained.

III.21. THE INSTITUTE NOT BOUND BY PERSONAL REPRESENTATIONS

III.21.1 The Firm shall not be entitled to any increase on the quoted rates or any

other rights or claim whatsoever by reason of any representation, expla-

nation or statement or alleged representation, promise or guarantee given or alleged to have been given to him by any person.

III.21.2 Should a firm find discrepancies or any of the bid documents or should be

in doubt as to their meaning he should at once address to the authority

inviting bid for clarification. Every endeavour is made to avoid any errors which can materially affect the basis of the bid but the successful firm shall

take upon himself to provide for the risk of any error which may be subsequently discovered and shall make no subsequent claim on account thereof. The decision of IIMB, shall be final and binding on the firm in this

respect.

III.21.3 In quoting their rates, the firms are advised to take into account all factors of any fluctuations in the market rates, etc. No claims will be entertained



on this account after acceptance of the bid or during the currency of the contract.

III.21.4 Before biding, the firms are advised to inspect the site of work and its

environments and be well acquainted with the actual working and other prevalent conditions, position of materials and labour, specifications and all other documents which form part of the agreement to be entered into.

III.21.5 The rates quoted in the bid shall remain valid for 120 days from the date

of opening of financial bid. III.21.6 If a firm withdraws his offer after submission of his bid, fails to start the

work in accordance with the instructions of the Bid, the Earnest Money Deposited by him will be forfeited without prejudice to any other remedy

available to the company under the contract. III.21.7 INDEMNITY and LIMIT OF LIABILITY: The Institute shall be indemni-

fied for all losses due to commissions and omissions of any person deployed by the Firm. There shall not be any loss or damage caused to the Institute

on account of any negligence, carelessness, acts of omissions / commis-sions of Firms, his employees or staff and the same shall be made good by the Firm. It shall be made very clear that the employees / staff engaged

by the Firm shall not be treated or considered as employees of the Indian Institute of Management Bangalore under any circumstances. The Firm

shall defend, indemnify and hold the Institute harmless from any liability or damage, law suits, penalties imposed by any State or Central Govern-

ment Department or Statutory Body or by third party for reasons of viola-tion of any of their statutory provisions or requirements. The Institute shall not be liable for any damage or compensation payable to any workmen or

to any person as a consequence of his work and the Institute shall be com-pletely indemnified accordingly. Notwithstanding anything to the contrary,

the aggregate liability of the Institute shall be limited to direct damages not exceeding the service fees and charges undisputedly due and payable to the Firm by the Institute, and shall not extend to any indirect or remote

damages, including but not limited to special, incidental, consequential, punitive, or exemplary damages or loss of profits.

III.22. RISK PURCHASES: The Supplier will supply quality items as per approved

sample and also the quantity intended by the concerned Division in full as

per terms and conditions of respective orders. In case the Supplier fails to execute the order either in terms of quality or in quantity, IIMB reserves

the right to procure from elsewhere at the risk and cost of the Supplier and any extra expenditure incurred due to this purchase is payable by the Supplier.

III.23. DRESS CODE: Service Provider has to provide Uniforms to all the staff

members indicating the Name of the Company & Staff.

The service provider should provide caps, aprons, and hand gloves to the

labourers deployed by him and ensure the following.

a. Cooking personnel: Should wear aprons and caps. b. Servicing personnel: Should wear aprons, caps and hand gloves.



III.24. The personnel deputed by the service provider for carrying out canteen

service shall be under employment ofthe service provider, and shall at no time be construed to be IIMB’s personnel. IIMB shall in no way be liable

forany injury including fatal, if any to these personnel. The service provider shall keep IIMB indemnified in this regard.

III.25. The Raw materials used for preparation shall be of BIS / Agmark quality only. IIMB reserves the right to check thequality in any approved

laboratory at any time. In case the material/ stuff is found to be of substandard quality,IIMB reserves the right to impose penalty on the service provider with an assurance of proper quality standard bythem, and

in case of repeated instances of substandard quantity, even terminate the contract by giving notice.

III.26. IIMB SECURITY GUIDELINES: Upon receipt of work order, service

provider has to produce photographs and police verification report of

personnel who shall work in Factory premises to facilitate issue of entry pass by our security department. Service provider has to adhere to IIMB

Security Rules and Regulations.

III.26.1 The Service provider shall ensure the Pre-employment Medical

Examination of cooking/serving staff at his own cost. The copies of the same shall be produced before the commencement of the Canteen

services. Further, Periodical Medical Examination of cooking/serving staff at an interval of at least once in 6 months at his own cost and the copy of

fitness certificate issued by the Competent Authority to be submitted. IIMB can facilitate the Periodical Medical Examination on applicable charge basis.

The Caterer has to prepare weekly menu in consultation with Canteen

Committee Member or Canteen In-Charge Officer.

All efforts are made to explicitly include all the terms and conditions

applicable on the contract, however, the Service Provider should agree to provide minor additional services in case found necessary for improvement

of the quality and canteen facility.

III.26.2 The Licensee or any of his/her sales person shall not sell pan, pan-

masala, cigarettes, tobacco or any alcoholic drink within the premises of Indian Institute of Management Bangalore.

III.26.3 Insurance to Employees: All employees engaged by the Firm shall be com-

prehensively insured for accidents and injuries by the Firm at his cost.

III.26.4 Duration of the Contract: The duration of this contract is for a period of

One Year, this may be extended further, on mutual consent and subject to satisfactory performance of this contract.



III.27. PAYMENT TERMS: The payment will be made monthly.

i) The Payment to the Service Provider will be made monthly on the basis

of the bill and as per the services provided by the Service Provider.

ii) Monthly bills shall be submitted in duplicate and duly certified by the desig-

nated officer of the Contracting Institute. The copy of certificate indicating that all the employees of the Service Provider have been paid the wages as

per Minimum Wages Act shall also be attached in the bill.

iii) All payments to Service Provider shall be made subject to deduction of TDS

(Tax deduction at Source) as per the Income Tax Act, 1961 and other taxes if any as per Government of India rules made applicable from time to time.

III.28. The Firm shall provide the required number of efficient and reliable workers,

in the respective categories for all shifts on all the days of week.

III.29. The Firm shall be responsible for the discipline of his workers.

III.30. The workers employed by the Firm:

III.30.1 Shall not act in any detrimental to the interest of the Institute.

III.30.2 Are not employees of the Institute and shall not have any claim whatsoever on the Institute.

III.30.3 They shall not participate in any strike or protest in any form.

III.29.4 The contract workers can take rest in the Rest Areas assigned by the Institute during break timings.

III.30.5 All contract workers are required to do their duty maintaining hygienic, clean-

ing and safety.

III.30.6 The list of workers’ profile has to be submitted to Manager (Facilities)

for approval and should be employed only on the approval by the Man-ager (Facilities).

III.31. QUANTITY VARIATIONS

The quantities indicated in the bid document are approximate and may vary to any extent individually. No revision of schedule of rates will be permitted for such variations.

III.32 AC Remote for every room will be provided by IIMB only once at the beginning

of the contract. During the currency of the contract, if the remote is damaged or lost, the same should be repaired or replaced by the Service Provider only. At the end of the contract, all the remotes provided by IIMB should be returned

in the proper working condition. If any remote is damaged or lost, the same should be repaired or replaced by the Service Provider.



PROFORMA – A

AUTHORIZATION LETTER

(Please submit this letter in your letter head at the time of opening of the bids)

To

Administrative Officer (Service Procurement) Indian Institute of Management Bangalore Bannerghatta Road,

Bangalore - 560 076

Sub: Catering and Housekeeping Services at MDC, MHU and Guest

Houses at IIMB

This has reference to your above subject. Mr./Miss/Mrs.____________________

is hereby authorized to attend the bid opening on _____________ on behalf of our organization.

The specimen signature is attested below:

_________________________________ Specimen Signature of Representative

_________________________ _________________________

Signature of Attesting Authority Signature of Authorizing the Firm

Name of Authorizing Authority of the Firm



PROFORMA – B

ACCEPTANCE OF TERMS AND CONDITIONS

(Please submit this acceptance letter in your letter head with technical bid)

To

Administrative Officer (Service Procurement) Indian Institute of Management Bangalore

Bannerghatta Road, Bangalore - 560 076

Sub: Catering and Housekeeping Services at MDC, MHU and Guest Houses at IIMB

CONSIDERATION FOR ACCEPTANCE OF THE TERMS & CONDITIONS: I/We have read and examined the Notice Inviting Bid and all its components the

draft agreement to be entered with the IIMB and understood all other relevant particulars.

I/We are fully qualified to do the said work and have understood the scope of work, terms and conditions, IIMB time schedule and the rates will be quoted sep-

arately in "Online Financial Bid".

I/We fully understand that you are not bound to accept the lowest or any bid you may receive.

I/We agree that until a regular agreement is executed, this document with the IIMB written acceptance thereof shall constitute a binding contract between us.

DATE: Signature of the Firm



PROFORMA – C

AGREEMENT

(To be executed On Non Judicial Stamp Paper of the value of Rs.__________

within 15 Days of Issue of Letter of Award)

AGREEMENT Articles of Agreement for “Catering and Housekeeping Services at MDC, MHU

and Guest Houses at IIMB” at the Indian Institute of Management Bangalore” (“Agreement”) is executed on the <Insert Present date>day of ______________

Two Thousand And Nineteen, Between

Indian Institute of Management Bangalore (“IIMB”), a body corporate under the

Indian Institute of Management Act, 2017 having its registered office at Bilekahalli, Bannerghatta Road, Bangalore – 560076, represented through its Director (hereinafter called “IIMB”, which expression shall include its successors

and assigns wherever the context or meaning shall so require or permit) of the One Part;

And

_______________________, an organization duly incorporated under the appli-cable laws of India and having its office ________________________________________________________________

___________________________________, represented by its Proprietor ________________________ hereinafter called the “Firm” (Which expression

shall include its successors and assigns wherever the context or meaning shall so require or permit) of the Other Part.

IIMB, and the Firm shall be individually referred to as "Party" and jointly referred to as "Parties".

Whereas • IIMB has, through the Bid dated ____________________________ invited re-

puted Firms for executing the works in connection with “Catering and House-keeping Services at MDC, MHU and Guest Houses at IIMB” at the Indian

Institute of Management Bangalore”. • The Firm, being the successful Firm has been issued the Work Order dated

__________________________bearing number ______________________.

• IIMB and the Firm agree to bind themselves on the terms and conditions here-inafter mutually agreed to.

Hence this Agreement is now made and entered into and both the Parties agree as follows:

1. Scope of Work: The Scope of Work shall be as per the stipulations con-

tained in the Bid Document and the Work Order bearing number



_______________________________ dated _____________________, on “Catering and Housekeeping Services at MDC, MHU and Guest

Houses at IIMB” at the Indian Institute of Management Bangalore”. The approximate value of the project, as per the Letter of Award is Rs______

(Rupees ________________ Only) exclusive of applicable GST. 2. Term: Time is the essence of the Contract. The Firm shall execute and

fully complete all the works specified in the Letter of Award, i.e., within _________________________ from the date stipulated in the Work Order

and in the manner and pursuant to the terms, obligations and conditions set forth herein and in the said Bid and Letter of Award.

3. Payment Terms:

i) The payment will be made monthly.

ii) The Payment to the Service Provider will be made monthly on the

basis of the bill and as per the services provided by the Service Pro-vider.

iii) Monthly bills shall be submitted in duplicate and duly certified by the

designated officer of the Contracting Institute. The copy of certificate

indicating all the employees of the Service Provider have been paid the wages as per minimum wages act shall also be attached in the bill.

iv) All payments to Service Provider shall be made subject to deduction of

TDS (Tax deduction at Source) as per the Income Tax Act, 1961 and other taxes if any as per Government of India rules made applicable from time to time.

v) IIMB will pay such invoice within twenty one (21) working days from

the date of submission of the undisputed invoice to Accounts Section.

vi) On receipt of the Final payments, the Firm shall furnish a “No Demand

Certificate” to IIMB.

4. Obligations of Firm: a. The Firm shall take all appropriate and reasonable efforts to complete the

work at IIMB to the satisfaction of IIMB in a timely and effective manner.

b. The Firm shall comply with all the Terms of this Agreement. c. The Firm shall be responsible for complying with all the applicable Laws and

IIMB shall not be held liable for any default of the Firm in this regard. d. The Firm shall ensure that all employees, workers, consultants etc., en-

gaged pursuant to this Agreement at IIMB are its employees. The Firm

shall be solely responsible for payment and provision to those employees and personnel of salaries, wages, allowances and all applicable benefits

such as EPF, ESI under the applicable law for the time being in force. e. The Firm shall complete the work to the satisfaction of IIMB as per the

instructions of the authorized officer of IIMB.



5. Insurance: The Firm shall provide for adequate insurance cover to his em-

ployees and any liabilities arising from any damage to property or bodily injury (including death) caused by the Firm’s personnel to third parties, or

any wrongful act (including theft) by the Firm’s personnel. The Firm shall ensure that the said insurance includes all liabilities, which would cover ma-terial and building damage, workmen’s compensation, third party liabilities

etc. The insurance shall be of such amount and from such insurance carrier as acceptable to the Institute. The Firm shall produce evidence of insurance

coverage for all above before submitting invoices for payment. Such Insur-ance Policy shall be obtained from a reputed insurer and in the terms ap-proved by IIMB; - OR - If the Firm has a blanket insurance policy for all his

Works and the policy covers all the items to be insured under this Agree-ment, the Firm may assign such policy in favour of IIMB.

6. Indemnity: The Firm shall be responsible for any accident and all compen-

sation payable to anybody including contract labour employed by or out of

the Agreement 0or arising out of and in the course of execution of this Agreement. IIMB shall not be responsible or liable for making any payment

whatsoever, which is to be made by the Firm. If for any reason IIMB is made liable to pay compensation for any accident arising out of and in the course of execution of this Agreement, the Firm shall indemnify IIMB to the

fullest extent of compensation awarded or ordered by any Authority.

In the event of the non-fulfilment in any respect of the said covenant’s, terms, obligations and conditions on the part of the Firm, the Firm shall pay

IIMB, all losses, damages, costs, charges and expenses, including legal ex-penses as IIMB may be directly or indirectly put to in consequence of such non-fulfilment by the Firm.

7. Confidentiality: Both the Parties hereby undertake that under no circum-

stances whatsoever they shall disclose any of the Terms of this Agreement and all or any Confidential Information belonging to the other like financial plans, business plans, and others, declared confidential to which they might

have access during the association with one another in terms of this Agree-ment, except to the extent that is already in public knowledge/domain. The

Confidential Information as hereinabove detailed shall not be disclosed dur-ing the subsistence of this Agreement and thereafter for a period of five years from the date of termination for whatever reason.

8. Termination: If the work is not carried out as prescribed in the Work Order,

IIMB has the authority to terminate the Agreement/Contract as a whole at the risk and cost of the Firm, with the prior notice of one month.

The Institute will be entitled to terminate the contract forthwith in the event of the Firm committing breach of any of the terms and conditions stipulated

in this schedule and the decision of the Director is final and binding on the Firm.



9. Miscellaneous:

a. Relationship of Parties: Nothing contained in this Agreement shall be

construed as creating a partnership between the Parties or as deeming ei-ther Party as an agent or representative of or employee of the other. Neither Party may act as the agent of the other Party or incur any liability on behalf

of the other Party.

b. Assignment: This Agreement shall not be assigned, sublicensed, sold, mortgaged, sub-contracted, or pledged to any other third person by the Firm without the prior written consent of IIMB.

c. Publicity: Both the Parties shall be entitled to issue or make any press releases or other public announcements relating to this Agreement. How-

ever, all press releases or other public announcements relating to this Agreement must be approved in advance and in writing, in each instance, by both the Parties.

d. Notice: All notices, including notice of address change, required to be sent hereunder shall be in writing and shall be deemed to have been delivered

when mailed by first class mail or reputable courier service return receipt requested to the address stated in the first page of this Agreement. Elec-tronic communications are admissible provided these are sent with delivery

consideration receipt and followed by physical copy mailed as set forth above.

e. Severability: If any provision of the Agreement is or becomes invalid or impracticable in whole or part, the validity of the other provisions of this

Agreement shall not be affected thereby. The invalid provisions shall be replaced by valid provisions that come closest to the economic intention pursued by the Parties.

f. Amendments: This Agreement may only be modified by mutual consent in writing, signed by the authorized representatives of each Party.

g. Force Majeure: No Party shall be in default under this Agreement by rea-son of its failure or delay in the performance of its obligation if such failure or delay is caused by acts of God, Government Laws and Regulations,

Strikes/lock-outs at the venue, war, natural calamities or any other cause beyond its control and without its fault or negligence.

The Party claiming the relief under force majeure shall notify the other Party thereof without undue delay and if the impediment continues for more than

three (3) months due to such causes as mentioned above, either party shall be entitled to terminate the Agreement by written notice to the other party

without incurring any liability for breach of contract. h. Entire Agreement: The terms and conditions contained in the following

documents are deemed to form part of this Agreement, namely, the Bid

document including the Notice Inviting Bid, General Conditions, Special Conditions, the Specifications, the Priced Bill of Quantities, the Schedule of

rates and prices, and the Drawings mentioned in the Specifications. The letter of Acceptance, Work Order and all the communication between the Parties will also form part of this Agreement.



i. Non-Disparagement: The Firm shall not, and ensure that its personnel do

not, disparage the Institute or the Institute’s management and employees.

In Witness Whereof the said parties hereto have hereunto set their hands.

For IIMB For Firm

Witnesses: Witnesses: 1. 1.

2. 2.



PROFORMA - D

PROFORMA OF BANK GUARANTEE (PERFORMANCE)


Bannerghatta Road BANGALORE – 560 076.

WHEREAS the Indian Institute of Management Bangalore, Bannerghatta Road,

Bangalore – 560 076 (hereinafter called “IIMB” which expression shall include its successors and assigns) having awarded a work order / contract supply order

No._____________________ dated _________________________ (hereinafter called “the Contract”) for Providing Catering & Housekeeping Works for their Build-ings i.e. Management Development Centre, Married Housing Units and Guest

Houses in their premises on Bannerghatta Road, Bangalore – 560 076 to M/s _______________________________________ (hereinafter called the Firm /

supplier) at a total price of ________________ subject to the terms and condi-tions contained in contract.

WHEREAS the terms and conditions of the contract required, the Firm to furnish a Bank Guarantee for Rs. _________________ (Rupees __________________

________________________________________________) being ________% of the total value of the Contract for proper execution and due fulfillment of the

terms and conditions contained in the contract. We, the ________________________ Bank, (hereinafter called the “Bank” do

hereby unconditionally and irrevocably undertake to pay to IIMB immediately on demand in writing and without protest / or demur all moneys payable by the Firm

to IIMB in connection with the execution of the service, inclusion of any loss, dam-ages, charges, expenses and costs caused to or suffered by on which would be caused to or suffered by IIMB by reason of any breach by the Firm / supplier of

any of the terms and conditions contained in the contract as specified in the notice of demand made by IIMB to the bank. Any such demand made by IIMB on the

bank shall be conclusive evidence of the amount due and payable by the bank under this guarantee. However, the bank’s liability under this guarantee shall be limited to Rs. ________________ in the aggregate and the bank hereby agrees

to the following terms and conditions:

1. This guarantee shall be a continuing guarantee and irrevocable for all claims of IIMB as specified above and shall be valid during the period specified for the performance of the contract including the period of maintenance / war-

ranty i.e. up to ___________________________

2. We, the said bank further agree with IIMB that IIMB shall have the fullest liberty without consent and without effecting in any manner our obligations and liabilities hereunder to vary any of the terms and conditions of the said

contract or extend time for performance of contract by the Firm from time to time any of the powers exercisable by IIMB against the Firm / supplier

under the contract and forbear or enforce any of the terms and conditions



relating to the said contract and we shall not be relieved from any liability by reason of any such variations or extension being granted to the Firm or

for any forbearance, act or omission on the part of IIMB of any indulgence by IIMB to the Firm or by any such matter a thing whatsoever, which under

the law relating to the sureties would, but for this provision, have effect of so relieving us.

3. This guarantee / undertaking shall be in addition to any other guarantee or security whatsoever IIMB may now or at any time have in relation to the

execution of service and the company shall have full resource to or enforce this security in performance to any other security or guarantee which IIMB may have or obtain and there shall be no forbearance on the part of the

company in enforcing or requiring enforcement of any other security which shall have the effect on releasing Bank from its full liability. It shall not be

necessary for IIMB to proceed against the said Firm before proceeding against the bank.

4. This guarantee / undertaking shall not be determined or affected by the liquidation or winding up, dissolution or change of constitution or insolvency

of the Firm, but shall in all respects and for all purpose be binding and operative until payment of all moneys payable to IIMB in terms thereof are paid by the Bank.

5. The bank hereby waives all rights at any time inconsistent with the terms

of this Guarantee and the obligations of the Bank in terms hereof shall not be otherwise effected or suspended by reasons of any dispute or disputes

having been raised by the Firm (whether or not pending before any arbitra-tor, Tribunal of Court) or any denial of liability by the supplier / Firm stop-ping or preventing or purporting to stop or prevent any payment by the

bank to IIMB in terms hereof.

6. We the said banks lastly undertake not to revoke this Guarantee during its currency except with the previous consent of IIMB in writing. Unless a claim is made in writing within six months from the date of expiry of this guaran-

tee i.e. _______________________, we shall be relieved from all liabilities under this guarantee thereafter.

Signed this _____________________ day of _________________ at

Bank For and on behalf of: Witnesses:

1.

2.



PROFORMA – E

UNDERTAKING LETTER

(Please submit this undertaking letter in your letter head with technical bid)

To

Administrative Officer (Service Procurement) Indian Institute of Management Bangalore Bannerghatta Road

Bangalore - 560 076


Houses at IIMB

Dear Sir,

This has reference to your above Notice inviting the bid (NIT) published in your IIMB web site.

We hereby state that we M/s ____________________________________ have submitted the above bid documents duly filling at the appropriate places without

making any alterations, corrections, omissions in the bid issued by the IIMB.

Signature & Name of the Firm



PROFORMA – F

DETAILS REQUIRED FROM THE FIRMS

(Please submit this in your letter head with technical bid)

1. Please quote your ESI No. [Enclose the copy of certificate issued by ESI Authorities]

2. Please quote your PF No.

[Enclose the copy of certificate issued by PF Authorities]

3. ECS Code No.

4. MICR No.

5. Contact No., e-Mail Id &

Name of the authorized person

6. Name, address & contact details of the Bangalore branch

if the Head Office is in another

city

7. Month & Year of establishment of the Company & Registration

Number

8. Name of Proprietor/Partners/ Directors

9. GST Number



PROFORMA – G

BANK DETAIL FORM

(Please submit this in your letter head with technical bid)

Administrative Officer (Service Procurement)

The Indian Institute of Management Bannerghatta Road

Bangalore – 560 076 Dear Sir,

I / We hereby request you to remit our payments to our bank account as per the

details furnished below:

Sl.No. Particulars Particulars

1 Name of the Firm/ Organization

2 Complete Address

3 Name of the Contact

Person

4 Contact Numbers

E-mail id

5 Savings /current ac-count number

6 Name of the Bank

7 Name of the branch

with complete address

8 IFSC Code

9 PAN Number

10 GST Number



I / we hereby declare that I /we are authorized to sign this form and that the

particulars furnished above are correct and complete in all respects. If the trans-action is delayed or not effected at all for reasons of incomplete or incorrect infor-mation, I /we shall not hold IIMB responsible.

Please find enclosed a cancelled cheque for your reference.

Authorised Signatory: Name:

Designation: Date:

Signature attested by banker –

Signature

Name: Designation: Date:



PROFORMA – H

DECLARATION LETTER

(Please submit this in your letter head along with technical bid)

To

Administrative Officer (Service Procurement) Indian Institute of Management Bangalore Bannerghatta Road

Bangalore - 560 076


Houses at IIMB

Dear Sir,

Please find herewith enclosed the Technical Bid document comprising of Terms &

conditions, General & Special Conditions and Safety Code relating to the works specified in the Technical Bid Document hereinafter set out and having acquired

the requisite information relating thereto as affecting the Technical Bid, I / We hereby offer to execute the service specified in the said document in accordance with the conditions, scope of service & instructions in writing referred to in condi-

tions of Technical Bid, articles of agreement, general conditions of contract, an-nexures, safety conditions and in all other respects in accordance with such con-

ditions so far as they may be applicable. The document being read and understood all the contents of the Technical

Bid Document do hereby accept all the Terms and conditions laid down in the said Technical Bid document and will abide by the same on acceptance

and award of work.

Yours faithfully,

FOR M/s________________



PROFORMA – I (i)

Experience in Similar Class of Service

Work experience shall be submitted in the following format

(for previous five years)

Sl. No. Year

From To

Name of the client with com-plete Postal Address and Contact

Number, Email Id

Contract Value

1

2

3

PROFORMA – I (ii)

Required for Customer Feedback

Service experience shall be submitted in the following format (for previous five years including current contract)

Sl. No.

Period of Con-

tract

From To

Name of the client

with complete Postal Address and Contact

Number, Email Id

Contract Value

Performance Certifi-

cate issued by the client attached

(YES/NO)

1

2

3



PROFORMA – J

BANK GUARANTEE FOR EARNEST MONEY DEPOSIT

(On Non-Judicial Stamp Paper of the Value of Rs.200)

BANK GUARANTEE No.

THIS DEED OF GUARANTEE executed on the ………………….……………… day of Two Thousand Eight …………….By ………………………………….. Bank

A Body Corporate established under the Banking Companies (Acquisition and

Transfer of undertakings / Act 1970 …….……………………………………….. Branch represented (herein by its Branch Manager and Attorney holder Sri. ……………………………………….. hereinafter referred to as the “GUARANTOR” which

expression shall, whenever the context so requires or admits, mean and include its successors and permitted assigns);

IN FAVOUR OF “INDIAN INSTITUTE OF MANAGEMENT BANGALORE” a Company incorporated under the Companies Act, having its Regd. Office at

................................, Bangalore – 560 076.

WITNESS AS FOLLOWS:

I. WHEREAS the Instituter has given the bid document for the work of “…………………” in IIMB, to ………………………… (hereinafter referred to as the “FIRM” vide Bid Notice advertised in ……………… Dated …………...

II. WHEREAS in forms of the said bid, the Firm has to pay a sum of

Rs…………………………………. to the Company as Earnest Money Deposit for due performance of the bid offer and on the request of the Firm the Institute has agreed to receive a Bank Guarantee for Rs………. in lieu of payment of the

Earnest Money Deposit amount, such guarantee being valid for a period of …………………… from the date of opening of bid document.

III. WHEREAS accordingly on the request of the Firm, the Guarantor has agreed

to issue a guarantee for the sum of Rs. ……………………………….. (Rupees

………………………………………………………………………………………………… only), in favour of IIMB.

IV. NOW THIS DEED OF GUARANTEE WITNESESS AS FOLLOWS:

IV.1. That the Firm above named shall duly and fully perform their obligation under the bid offer submitted by them with Company as aforesaid, to the

complete satisfaction of the Institute.

IV.2. That in pursuance of the foregoing and in a consideration of the Institute

having agreed to receive a Bank Guarantee in lieu of payment of Rs.…………………………. by the Firm as Earnest Money Deposit, the Guarantor,

at the request of the company, hereby guarantees the repayment to the



Company of Rs.……………………… (Rupees ……………………………………………….. only) and on a demand in writing by the Company, on the Guarantor.

IV.3. That in the event of the Firm failing, neglecting or being unable to perform

its obligations under the said bid offer or refusing to pay the said sum of Rs. ……………………….. only or any part thereof, the Guarantor, hereby agree and undertake, that it shall pay to the Institute without demur and forth-

with, a sum not exceeding Rs. ………………… only on a demand made in writ-ing by the Company, for payment of such sum. The decision of the Institute

as to the quantum of the amount and whether the amount has become due or not, shall be conclusive and binding on the Guarantor.

IV.4. The Institute shall be entitled to vary the terms of contract document be-tween the Company and the Firm or grant extensions for performance of

any of the obligations under the contract document, by the Firm without reference to or consent of the Guarantor. The Guarantor hereby agrees that such variation or extension will not extinguish or alter the liability of the

Guarantor under this Guarantee and the Guarantor further agrees to waive the rights which it may be entitled to under Sections 134, 135, 139 & 141

of the Contract Act in that behalf.

IV.5. IT IS HEREBY MADE CLEAR THAT:

IV.5.a) The decision of the Institute as to whether the Firm has committed any

breach of their obligations towards it and as to what amount is payable by them to the Institute in that behalf shall be final, binding and conclusive

as against the Guarantor and the Guarantor shall make payment accordingly, on demand by the Institute.

IV.5.b) Any time or indulgence shown by Institute to the Firm in the matter of performance of the contract document or any modifications or variations

made in the said contract document by the Institute or any variations in the constitution of the Firm shall not discharge the liability of the Guarantor under these presents.

IV.5.c) The liability of the Guarantor under this guarantee shall not exceed

Rs……………………….……….(Rupees…………………………….…………………………………………………………………………………………………... only)

IV.5.d) The liability of the Guarantor shall cease if no claim or demand is made on the Guarantor on or before …………………………………………

IV.5.e) We are liable to pay guaranteed amount if you serve upon as a written

claim or demand on or before …………………………



IN WITNESS WHEREOF the Guarantor has executed these presents at

…………………… on the ……………… day ……………………….. month and year first above written.

SEAL OF BANK:

For ………………………………………….

Witness (with address) Name 1. Designation

Code No.

2.



PROFORMA –K

DECLARATION REGARDING BLACKLISTING / DEBARRING FOR TAKING

PART IN BID

(To be executed and attested by Public Notary / Executive Magistrate on

Rs.100/- non-judicial stamp paper by the Firm)

I / We ………………….. (name of the Firm) hereby declare that the Firm / Firm namely M/s …………………………….. (name of the Firm of the Firm) has not been blacklisted or debarred in the past by Union / State Government or organization

from taking part in Government bids in India and should not have any litigation in any of the labour courts.

OR

I / We ……………… (name of the Firm) hereby declare that the Firm / Firm namely M/s ………………………….. (name of the Firm of the Firm) was blacklisted or de-

barred by Union / State Government or any organization from taking part in Gov-ernment bids for a period of ………….. years w.e.f. ………. To ……………… The period has been completed on ……………… and now the Firm / Firm is entitled to take part

in Government bids.

I case the above information is found false, I / We are fully aware that the bid / contract will be rejected / cancelled by the Institute and the EMD submitted by

the Firm will be forfeited. In addition to the above, Institute will not be responsible to pay the bills for any

completed / partially completed work.

DEPONENT

Attested:

(Public Notary / Executive Magistrate)

Name:

Address:



PROFORMA –L

INFORMATION REGARDING VALUE ADDED SERVICE



PROFORMA – M

FORMAT OF COVERING LETTER (to be given in the company letter head)

To,


Bannerghatta Road Bangalore-560076.

Application for Submission of Bid

Subject: Submission of Bid (Two Bid System) Work: Catering and Housekeeping Services at MDC, MHU and Guest

Houses at IIMB

1. With reference to the subject bid, we M/s _____________ are interested for participation in the bid. We have gone through the bid document and we accept the scope of work & IIMB bid terms & condition as per the Bid.

2. We have enclosed the following documents in the Technical Bid; (Mark Flag &

Page No. the bids)

a. Company Registration Certificate Copy- Flag A b. Labour License Certificate Copy as applicable – Flag B c. GST Registration Certificate Copy – Flag C

d. Work Order Proof with Completion Certificate Copy – Flag D e. Copy of Valid Trade License issued by the Competent Authority - Flag E

f. ESI Registration No./Code – Related documents – Flag F g. PF Registration No./Code-Related documents (If applicable as per rules)-

Flag G

h. EMD Details – Flag H i. Duly Filed & Signed copy of Tech Bid Part – I

3. We have also enclosed the Price Bid in the prescribed format separately in

another sealed Envelope.

4. Further, the sealed envelopes of Both Technical Bid (Part A) & Price Bid

(Part B) are enclosed in the master cover duly sealed super scribing Bid Number and Due Date on top of the Cover.

Authorized Signatory for M/s

( )

Name, Seal & Signature Contact No. & Email Address



Annexure - I

INVENTORY LIST

S/N DESCRIPTION UOM TOTAL

1 BUFFET COUNTER WOODEN - OVAL SHAPE - UNDER SHELF

CLOSED DOOR - MARBLE TOP - DH 1 NO 1

2 BUFFET COUNTER WOODEN - STRAIGHT SHAPE - UNDER SHELF CLOSED DOOR - MARBLE TOP - DH 1

NO 1

3 BUFFET COUNTER WOODEN - U SHAPE UNDER SHELF

CLOSED DOOR - MARBLE TOP - DH 1 NO 2

4 DINING CHAIR WOODEN - DH 1 NO 144

5 CHAT COUNTER STEEL TWO UNDER SHELF - ONE TOP SHELF - 24*31*36*10.5 - MISAMBLA

NO 1

6 CHAT COUNTER STEEL TWO UNDER SHELF - ONE TOP

SHELF - 72"L*24"W*34"H + 17" - MKT NO 1

7 CHAT COUNTER STEEL TWO UNDER SHELF - ONE TOP

SHELF - 72"L*24"W*34"H + 17" - VEG PREP NO 1

8 COCONUT SCRAPER - MKT NO 2

9 DEEP FREEZER HORAIZENTAL - BLUE STAR - WETHERSTAR NO 1

10 DEEP FREEZER HORAIZENTAL - BLUE STAR - WETHERSTAR NO 1

11 DEEP FREEZER TWO DOOR - HORAIZENTAL - BLUE STAR - VEG PREP

NO 1

12 DEEP FREEZER FOUR DOOR STEEL BODY - VERTICAL -

GRINDING ROOM NO 1

13 DEEP FREEZER FOUR DOOR STEEL BODY - VERTICAL -

GRINDING ROOM NO 1

14 DEEP FREEZER TWO DOOR STEEL BODY - VEERTICAL - BLUE STAR - GRINDING ROOM

NO 1

15 DINING TABLE WOODEN - 39*39*30 - DH 1 NO 27

16 DINING TABLE WOODEN - 39*78*30 - DH 1 NO 12

17 DISH WASHER - HOOD TYPE NO 1



18 DOUGH KNEEDER MACHINE - 40 KG - GRINDING ROOM NO 1

19 EXHAUST HOOD STEEL - CHAPATHI ROOM NO 1

20 EXHAUST HOOD STEEL - MKT NO 1

21 FAN WAL MOUNTING - VEG PREP NO 1

22 FAN PEDAL STAND - MIST AIR - MAIN STORE NO 1

23 FAN WALL MOUNTED - DH 1 NO 1

24 FIRE EXTINGUISHER - DH 1 NO 14

25 FRESH AIR FAN - DH 1 NO 12

26 LIGHT FICTURES BOX TYPE - DH 1 NO 22

27 LIGHT FIXTURES - DH 1 NO 40

28 LIGHT FIXTURES - SPOT LIGHT - DH 1 NO 2

29 LIGHT FIXTURES BUFFET - DH 1 NO 8

30 LIGHT FIXTURES SMALL - DH 1 NO 6

31 MICROWAVE - 20 LIT - IFB BC23 NO 1

32 PESTO FLASH TWO TUBE - DH 1 NO 3

33 PESTO FLASH TWO TUBE - VEG PREP NO 5

34 POT RACK STEEL FOUR RAILING SHELF - DISH WASH NO 1

35 POT RACK STEEL THREE RAILING SHELF - DISH WASH NO 1

36 POTATO PEELER - 5 KG - MKT NO 1



37 RACK MS THREE SIDE COVERED FOUR SHELF - DISH WASH NO 1

38 RACK STEEL FOUR SHELF - 19*60*69 - MISAMBLA NO 1

39 RANGE STEEL ONE BURNER - 24"L*24"W*21"H - MKT NO 1

40 RANGE STEEL TWO BURNER - 44"L*34"W*20"H - MKT NO 1





45 FREEZER/REFRIGERATOR TWO DOOR - BIG - ELECTROLUX

- GRINDING ROOM NO 1

46 FREEZER/REFRIGERATOR - SMALL - S/N - 53702487 - ELECTROLUX - MKT

NO 1

47 RANGE STEEL ONE BURNER - STAND - SIDE CUPBOARD - RUMALI - CHAPATHI ROOM

NO 1

48 SIDE TABLE WOODEN WITH UNDER SHELF CLOSED DOOR,

MARBLE TOP - DH 1 NO 1

49 TABLE GLASS SMALL - STATUE - DH 1 NO 1

50 TABLE STEEL TWO FOOD CONTAINER - 36"L*24"W*31"H - GRINDING ROOM

NO 1

51 TABLE STEEL WORKING ONE SINK - 46"L*24"W*32"H -

GRINDING ROOM NO 1

52 TABLE STEEL WORKING ONE SINK - ONE UNDER SHELF - 46"L*24"W*32"H - MKT

NO 1

53 TABLE STEEL WORKING ONE UNDER SHELF - 24*45*31 - MISAMBLA

NO 1

54 TABLE STEEL WORKING ONE UNDER SHELF -

36"L*24"W*30"H - CHAPATHI ROOM NO 1

55 TABLE STEEL WORKING ONE UNDER SHELF - 45"L*24"W*31"H - CHAPATHI ROOM

NO 1



56 TABLE STEEL WORKING ONE UNDER SHELF - 45"L*30"W*31"H - CHAPATHI ROOM

NO 1

57 TABLE STEEL WORKING ONE UNDER SHELF - 46"L*24"W*30"H - MKT

NO 1

58 TABLE STEEL WORKING TWO UNDER SHELF -

28"L*28"W*36"H - MKT NO 1

59 TABLE STEEL WORKING TWO UNDER SHELF - 28"L*28"W*36"H - MKT

NO 1

60 TABLE STEEL WORKING TWO UNDER SHELF - 28"L*28"W*36"H - VEG PREP

NO 1

61 TABLE STEEL WORKING TWO UNDER SHELF -

28"L*28"W*36"H - VEG PREP NO 1

62 TABLE WOODEN - PLATE OUT - DH 1 NO 1

63 TABLE WORKING MARBLE TOP - 48"L*24"W*32"H - MKT NO 2

64 TABLE WORKING MARBLE TOP - 48"L*24"W*32"H - MKT NO 1

65 TANDOOR MOBILE STEEL BODY - 36"L*36"W*32"H - RE-CEIVING

NO 1

66 TANDOOR MOBILE STEEL BODY - 36"L*36"W*32"H - RE-CEIVING

NO 1

67 TAWA DOSA - THREE SIDE SLASH - TWO BURNER -

36"L*32"W*30"H - CHAPATHI ROOM NO 2

68 TAWA DOSA - THREE SIDE SPLASH - TWO BURNER - 48"L*28"W*30"H - CHAPATHI ROOM

NO 2

69 TOASTER - TOAST MAX - DH 1 NO 1

70 UTILITY TROLLEY STEEL THREE SHELF - 22*30*38 - MIS-

AMBLA NO 1

71 TUBE LIGHT FIXTURE WITH TWO TUBE - MAIN STORE NO 1

72 WATER COOLER WITH AQUAGUARD - DH 1 NO 1

73 WET MASALA GRINDER - 10 LIT - GRINDING ROOM NO 1

74 WET MASALA GRINDER - 15 LIT - GRINDING ROOM NO 1



75 WET MASALA GRINDER - SMALL - NOT WORKING - DISH-WASH

NO 1

PRODUCTION

1 APPA CHETTY - PIGEON - METRO - 6230 - 03/05/14 NO 2

2 BASIN STEEL - .750 GR - KG - 245/- AVINASH - 9915 - 10/09/13

NO 6

3 BELAN WOODEN - CHAPATHI - AVINASH - 9919 - 10/09/13 NO 2

4 BOWL PLASTIC - AVINASH - 9931 - 11/09/13 NO 0

5 BOWL STEEL - AVINASH - 9916 - 10/09/13 NO 11

6 BUCKET STEEL WITH BASE, HANDLE - AVINASH - 9917 -

10/09/13 NO 1

7 CASAROLE STEEL - 7.5 LIT - AVINASH - 9919 - 10/09/13 NO 0

8 CHINESE KADAI SIDE HANDLE - MS NO 4

9 CHINESE LADDLE STEEL - BIG - DABBU - AVINASH - 9915 -

10/09/13 NO 6

10 CHINESE LADDLE STEEL - BIG - DABBU - AVINASH - 9919 - 10/09/13

NO 0

11 CHINESE PALTA STEEL - AVINASH - 9916 - 10/09/14 NO 3

12 CHINESES CHOPPER STEEL - AVINASH - 9917 - 10/09/13 NO 0

13 CHOPPING BOARD - GREEN - 1" - AVINASH - 9931 - 11/09/13

NO 1

14 CHOPPING BOARD - RED - 2" - AVINASH - 9931 - 11/09/13 NO 1

15 COFFEE FILTER COPPER - AVINASH - 9918 - 10/09/13 ST 0

16 COFFEE FILTER STEEL - 1 LIT - AVINASH - 9915 - 10/09/13 NO 1

17 COFFEE FILTER STEEL - 2 LIT - AVINASH - 9915 - 10/09/13 NO 3



18 COLANDER STEEL - RICE - AVINASH - 9917 - 10/09/13 NO 2

19 CONICAL STRAINER STEEL - AVINASH - 9917 - 10/09/13 NO 1

20 CONTAINER WITH LID - ALUMNIUM - AVINASH - 9916 -

10/09/13 ST 1

21 CRATE PLASTIC CLOSED SMALL - AVINASH - 9915 - 10/09/13

NO 3

22 CRATE PLASTIC JUMBO - AVINASH - 9931 - 10/09/13 NO 1

23 CRATE PLASTIC PERFORATED - AVINASH - 9915 - 10/09/13 NO 10

24 CRATE PLASTIC PERORATED - AVINASH - 9915 - 10/09/13 NO 3

25 DRUM PLASTIC WITH LID, HANDLE - 100 LIT - AVINASH - 9918 - 10/09/13

NO 1

26 DRUM PLASTIC WITH LID, HANDLE - 80 LIT - AVINASH -

9931 - 10/09/13 NO 3

27 FRY PAN MS - AVINASH - 9915 - 10/09/13 NO 1

28 FRY PAN MS - AVINASH - 9917 - 10/09/13 NO 2

29 FRY PAN WITHOUT LID - METRO - 6230 - 03/05/14 NO 1

30 GAS LIGHTER LONG - GAS - AVINASH - 9931 - 11/09/13 NO 0

31 GAS LIGHTER LONG - GAS - METRO - 6230 - 03/05/14 NO 7

32 GRATER STEEL - AVINASH - 9918 - 10/09/13 NO 1

33 GRATER STEEL - CHIPS - AVINASH - 9916 - 10/09/13 NO 16

34 HANDI ALUMNIUM - KG - 225/- AVINASH - 9915 - 10/09/13

NO 5

35 HANDI ALUMNIUM - 100LIT - COUNTY-GPNR-40365-

10/02/16 NO 3

36 HANDI ALUMNIUM - 150LIT - COUNTY-GPNR-GPNR-40365-10/02/16

NO 2



37 HANDI LID ALUMNIUM - KG - 225/- AVINASH - 9915 - 10/09/13

NO 8

38 ICE CUTTER - AVINASH - 9918 - 10/09/13 NO 0

39 IDLY STEAMER MANUAL - 120 NO - AVINASH - 9915 -

10/09/14 ST 1

40 JUICE STRAINER STEEL WITH THREE HANDLE - AVINASH - 9916 - 10/09/13

NO 4

41 KADAI ALUMNIUM WITH HANDLE - 7.21 KG - AVINASH - 10/09/13

NO 1

42 KADAI MS - RUMALI - AVINASH - 9915 - 10/09/13 NO 1

43 KADAI STEEL - 8.430 KG - 335/- AVINASH - 9916 - 10/09/13

NO 4

44 KNIFFE STEEL CARVING - CARTINI - AVINASH - 9916 - 10/09/13

NO 0

45 KNIFFE STEEL VEGETABLE - CARTINI - AVINASH - 9916 -

10/09/13 NO 1

46 KNIFFE STEEL VEGETABLE - LOCAL - AVINASH - 9916 - 10/09/13

NO 1

47 KURPHI STEEL - BIG - AVINASH - 9917 - 10/09/13 NO 3

48 KURPHI STEEL - DOSA - AVINASH - 9916 - 10/09/13 NO 2

49 KURPHI STEEL WITH WOODEN HANDLE - 14" & 12 " - METRO - 6230 - 03/05/14

NO 2

50 LEMON SQUEEZER - AVINASH - 9915 - 10/09/13 NO 1

51 MASALA BOX STEEL WITH 12 CONTAINER - AVINASH -

9916 - 10/09/13 ST 1

52 MESHER STEEL - PAV BHAJI - AVINASH - 9916 - 10-09-14 NO 0

53 MIXER GRINDER - COUNTY-GPNR-40365-10/02/16 NO 1

54 MIXER GRINDER - DOMESTIC WITH JAR SUJATHA SET 5

55 MIXER GRINDER - DOMESTIC WITH JAR - AVINASH - 9918 - 10/09/14

ST 0



56 MUG ALUMNIUM - 1 LIT - AVINASH - 9915 - 10/09/13 NO 2

57 MUG ALUMNIUM - 2 LIT - AVINASH - 9915 - 10/09/13 NO 1

58 MUG STEEL SMALL - AVINASH - 9916 - 10/09/14 NO 1

59 OIL JHARA MS - HULI JHARA - AVINASH - 9917 - 10/09/13 NO 2

60 OIL JHARA STEEL - AVINASH - 9916 - 10/09/14 NO 1

61 OIL JHARA STEEL - BIG - AVINASH - 9917 - 10/09/14 NO 0

62 OIL JHARA STEEL - DOMESTIC - SMALL - AVINASH - 9917 - 10/09/13

NO 2

63 OIL JHARA STEEL - DOMESTIC - SMALL - AVINASH - 9917 - 10/09/13

NO 1

64 OMLET PAN - NON STICK NO 4

65 OMLET PAN - NON STICK - SGSC-566-10/06/16-4NO-2448/-

NO 0

66 PARATHA ALUMNIUM - 3.23 KG - 250/- KG - AVINASH - 9916 - 10/09/13

NO 6

67 PEELER STEEL - AVINASH - 9916 - 10/09/14 NO 2

68 PEELER STEEL - COUNTY-GPNR-40365-10/02/16 NO 2

69 PRESSURE COOKER - 10 LIT - AVINASH - 9915 - 10/09/13 NO 1

70 PRESSURE COOKER HAWKINS - 22 LIT - SRI GANESH-

5470-31/03/16-2SET-13272/- ST 1

71 SAUCE PAN ALUMNIUM - .650 GR - 285/-KG - AVINASH - 9917 - 10/09/13

NO 2

72 SAUCE PAN ALUMNIUM - METRO - 6230 - 03/05/14 NO 3

73 SAUCE PAN STEEL - AVINASH - 9915 - 10/09/13 NO 2

74 SCOOP STEEL - ATTA & MAIDA - AVINASH - 9917 - 10/09/13

NO 1



75 SCOOP STEEL - ICE CREAM - AVINASH - 9917 - 10/09/13 NO 1

76 SHARPING STONE - AVINASH - 9918 - 10/09/13 NO 0

77 SPATULER WOODEN - COUNTY-40365-10/02/16 NO 1

78 STOVE TWO BURNER - DOMESTIC - AVINASH - 9918 - 10/09/14

NO 1

79 SUACE PAN ALUMNIUM - SWT PAN - 2 LIT NO 2

80 SUACE PAN ALUMNIUM - SWT PAN - 5 LIT NO 2

81 TANDOOR STICK ROTI HOLDER - AVINASH - 9917 - 10/09/13

ST 1

82 TANDOOR STICK STEEL - AVINASH - 9917 - 10/09/13 NO 6

83 TANDOOR STICK WITH STOPPER STEEL - AVINASH - 9917 -

10/09/13 NO 12

84 TAWA MS - AVINASH - 9917 - 10/09/13 NO 1

85 TEA STRAINER STEEL - AVINASH - 9917 - 10/09/13 NO 3

86 TEA STRAINER STEEL - COUNTY-GPNR-40365-10/02/16 NO 3

87 TEA URN - 1 GL - CAMBRO - FROM IMA - COW NO 3

88 THERMO METER - INFRA RED - IR-102 - S/N IR102/4-11 - INSTRUMENT-975-19/07/16-1NO-3321/-

NO 1

89 THERMOMETER - DIGITAL STICK - EQ131 - S/N -

160411413 - ANKOM-743-11/07/16-1NO-974/- NO 1

90 TIN CUTTER STEEL - AVINASH - 9916 - 10/09/13 NO 0

91 VEGETABLE CUTTING KNIFFE - COUNTY-40365-10/02/16 NO 3

92 WHISK STEEL - AVINASH - 9918 - 10/09/13 NO 1

93 WHISK STEEL - COUNTY-GPNR-40365-10/02/16 NO 2



94 SS DABBA 20KG NO 2

95 OVEL PLATTER 18' STEEL NO 10

96 OVEL PLATTER 24' STEEL NO 10

97 HANDI ALUMNIUM - 60LIT - COUNTY-GPNR-40365-10/02/16

NO 2

IIMB - OPERATIONAL EQUIPMENT - F&B SERVICE

1 AP FORK STEEL - BQT NO 237

2 AP KINFFE STEEL - BQT NO 256

3 AP SOUP SPOON - BQT NO 58

4 AP SPOON STEEL - BQT NO 198

5 AP TEA SPOON - BQT NO 25

6 BOWL - GLASS - BIG NO 7

7 BOWL - GLASS - SMALL NO 2

8 BREAD BASKET STEEL NO 5

9 BUDVAZ NO 12

10 CHEFFING DISH - ROUND - BIG NO 7

11 CHEFFING DISH - ROUND - BIG - FOOD PAN NO 6

12 CHEFFING DISH - ROUND - BIG - WATER PAN NO 7

13 CHEFFING DISH COPPER - BIG - NO 10

14 CHEFFING DISH COPPER - FOOD PAN NO 10

15 CHEFFING DISH COPPER - WATER PAN NO 10

16 CHEFFING DISH SMALL NO 10

17 CHEFFING DISH SMALL - FOOD PAN NO 10



18 CHEFFING DISH SMALL - WATER PAN NO 10

19 CHEFFING DISH STEEL - RECTANGLER - NO 12

20 CHEFFING DISH STEEL - RECTANGLER - FOOD PAN NO 12

21 CHEFFING DISH STEEL - RECTANGLER - WATER PAN NO 12

22 CRUET SET BONE CHINA ST 36

23 FREEZER - 500 LIT - BLUE STAR NO 2

24 HI BALL GLASS NO 136

25 PONY TUMBLER GLASS NO 84

26 GLASS - WATER GOBLET NO 21

27 GLASS RACK NO 10

28 ICE CREAM TURIN NO 1

29 JUG GLASS / PLASTIC WITH LID - HANDLE - WATER NO 54

30 LADDLE STEEL ROUND - RASAM NO 6

31 MENU STAND STEEL - CHEFF STAND NO 32

32 MICROWAVE - 20 LIT - IFB 20 BC23 - IFB NO 1

33 MONKEY BOWL STEEL NO 241

34 NAPKIN STAND STEEL NO 10

35 PLATE BONECHINA - B&B - 7" NO 68

36 PLATE BONECHINA - HALF PLATE-9" NO 120

37 PLATE BONECHINA - DINNER - 10.5" NO 312

38 PLATTER BONECHINA SMALL NO 2

39 PLATTER CERAMIC OVEL SHAPE MEDIUM NO 2

40 PLATTER CERAMIC OVEL SHAPE LARGE NO 1

41 PLATTER GLASS OVEL SHAPE NO 1



42 RESERVED BOARD NO 1

43 SALVER ANTI SKID - ROUND - 18" NO 6

44 SALVER ANTI SKID - ROUND - 24" - BAR NO 3

45 SNACK WARMER STEEL - MANUAL - FUEL USED NO 4

46 SOUP BOWL BONECHINA NO 138

47 SOUP BOWL UNDERLINER BONECHINA NO 366

48 SOUP TOURINE - 10 LIT NO 3

49 TABLE MAT NO 317

50 TEA CUP BONECHINA NO 337

51 TEA URN STEEL - 10 LIT NO 2

52 TEA URN STEEL - FNS - FUEL OPERATED - 10 LIT NO 4

53 TEA URN STEEL - 20 LIT NO 7

54 TEA URN STEEL - FNS - FUEL OPERATED - 20 LIT NO 4

55 TOASTER - TWO SLICE NO 2

56 TONG STEEL - SALAD NO 6

57 TRAY PLASTIC WHITE - SALAD NO 16



Annexure - II

CONSUMABLE MATERIALS AND BRANDS (Per room)

Sl. No. DESCRIPTION

Qty

Brand Signle Room

Twin Sharing Room

1 Soap (17 grams) 1 2 Dove

2 Shampoo (10 ml) 2 4 Dove

3 Tooth paste (50 grams) 1 2 Colgate

4 Tooth brush 2 2 Colgate

5 Tissue (In bathroom) 1 2 Premium

6 Tissue (In bedroom) 1 2 Premium

7 Door mat 1 1 Fab India

8 Dustbins (In bathroom and bed-

room) 2 2 Nilkamal

9 Towel Bath (30”x60”)-500 gms. 2 6 Bombay dye-

ing

10 Cloth basket 1 2 Fab India

11 Hangers 4 8 Nilkamal

12 Water glass Hi-Ball 2 4 Ocean

13 Coffee cup and saucer and spoon 2 4 Clay craft

14 Kettle – 1 no., Two sharing 1 2 Phillips

15 Trays (In bathroom and bedroom) 2 Clay craft

16 Tea powder (sachet placed in a bowl)

4 8 Tetley

17 Coffee powder (sachet placed in a bowl)

4 8 Nestle sun-

rise

18 Milk powder (sachet placed in a

bowl) 4 8

Nestle (Eve-

ryday)

19 Sugar (sachet placed in a bowl) 4 8

20 Bucket 1 2 Nilkamal

21 Mug 1 2 Nilkamal

22 Stool (In bathroom) 1 1 Nilkamal

23 Curtains (for windows) 1 1 Fab India

24 Curtains (for bathroom partition) 1 1 Fab India

25 Sugarfree, Coffee, Tea – 4 sachets each

4 8 Nature

27 Water Bottle 2 4 Bisleri

28 Glass / Steel Jar 1 2

29 Ladder – 5’ x 7’



30 Chemicals (ECollen)

a) WIC Kleen

b) Pushol

c) Stelox

d) HDC

e) Molkipol

f) Makelix

g) Ultrashine

31 Good Knight machine with mos-quito repellent

1 2

32 Pest Control Chemical

33 Odonil

34 Naphthalene Balls

35 Detergents, Phenyle, Toilet Acid

36 Foot Mat 1 1

37 Shoe shiner 1 2

38 Safety locker 1 2 Godrej

39 Wall clock 1 1 Titan

40 Study lamp 1 2

• LINEN –

Hand towel (16”x24’)-100 gms. 2 4

Single white bedsheet (60”x100”) 2 4

Double white bedsheet (90”x108”) 1

Night spread single (60”x100”) 2 2

Night spread double (90”x100”) 1

Single Duvet 1 2

Double Duvet 1

Pillow (17”x27”)-700 gms. 2 4

Pillow covers (17”x27”) 2 4

Duvet Cover single 1 2

Duvet Cover double 1

Bath mat (20”x30”)-300 gms. 1 1

Shower curtain 1 1

NOTE: The above linen items’

brand should be Fab India or Bom-bay Dyeing.

• The below items are to be kept in small bowls-

a) Milk powder sachets

b) Coffee sachets (sunrise)

c) Sugar

d) Sugar free

e) Tea