ij-70e user guide · congratulations on choosing the neopost ij 70 franking system. the ij 70 is...

121
1 INTRODUCTION Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group and, using ink jet technology, it will integrate into your working environment to enhance your mail processing operation. The IJ 70 has many capabilities that will be important to your business: As well as being productive (upto 9,000 items per hour for machine only, and upto 5,100 items per hour in dynamic scale mode), the IJ 70 is designed to be a user friendly machine that can fit into any working environment with its innovative and attractive design, simple user settings and very low noise level. The high volume capacity and sealed ink cartridge makes it easy and safe to handle, and the user interface is particularly clear with a graphic interface, pop up menus and 10 memories to store favorite jobs. The IJ 70 is adaptable and as such can handle many different types of mail. The optional feeder can be used to process, in a continuous cycle, items of different sizes (ranging from DL to C4 portrait format) and thick items (up to 16 mm), with automatic imprint shift. For thicker mail items or packages, adhesive labels can be automatically dispensed. The IJ 70 is connectable. It can exchange data with Neopost scales and printers in order to provide optimal mail processing and reporting. Finally, the IJ 70 is a unique communication tool for your company. Its high quality printing combined with its integrated library of messages, mini-dies and free format text will afford you extra tools to enhance your company’s image and the impact of your mail. You will very soon discover for yourself that the IJ 70 is the ultimate in quality and productivity for mail processing equipment.

Upload: others

Post on 23-Sep-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

1

ORIG0017-14127388M/C31/05/2007

INTRODUCTION

Congratulations on choosing the Neopost IJ 70 franking system.The IJ 70 is the result of the expertise and innovative capabilitiesof a worldwide Neopost group and, using ink jet technology, it willintegrate into your working environment to enhance your mailprocessing operation.

The IJ 70 has many capabilities that will be important to yourbusiness:As well as being productive (upto 9,000 items per hour formachine only, and upto 5,100 items per hour in dynamic scalemode), the IJ 70 is designed to be a user friendly machine thatcan fit into any working environment with its innovative andattractive design, simple user settings and very low noise level.The high volume capacity and sealed ink cartridge makes it easyand safe to handle, and the user interface is particularly clear witha graphic interface, pop up menus and 10 memories to storefavorite jobs.

The IJ 70 is adaptable and as such can handle many differenttypes of mail. The optional feeder can be used to process, in acontinuous cycle, items of different sizes (ranging from DL to C4portrait format) and thick items (up to 16 mm), with automaticimprint shift. For thicker mail items or packages, adhesive labelscan be automatically dispensed.

The IJ 70 is connectable. It can exchange data with Neopostscales and printers in order to provide optimal mail processingand reporting.

Finally, the IJ 70 is a unique communication tool for yourcompany. Its high quality printing combined with its integratedlibrary of messages, mini-dies and free format text will afford youextra tools to enhance your company’s image and the impact ofyour mail.

You will very soon discover for yourself that the IJ 70 is the ultimatein quality and productivity for mail processing equipment.

Page 2: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

2

ORIG0017-24127388M/C31/05/2007

WARNING!

Do not remove any secured covers or attempt to repair the IJ 70,there are no user serviceable parts contained and the IJ 70product is licensed for use under the conditions of the Post Office.This license is issued subject to the product being secure at alltimes. Any removal of covers or dis-assembly of the product willresult in the license being revoked and may result in the PostOffice requesting Neopost to remove the product from use.

The ink cartridge system used within the IJ 70 contains Post Officeapproved ink. This cartridge should not be tampered with in anyway or the use of non approved inks be undertaken. This willbreach any Post Office licence agreement on the product andmay result in the Post Office requesting Neopost to remove theproduct from use.

No part of this document may be reproduced or transmitted in anyform or by means, electronic or mechanical, for any purposewithout the express written permission of Neopost Limited.

Copyright© Neopost 2005

Page 3: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

3

ORIG0017-34127388M/C31/05/2007

STANDARD

In order to comply with standard NFEN60950, this equipmentshould be connected to installations in accordance with theapplicable building trade standards. As regards overcurrent pro-tection of the internal wiring, a two-pole 5 amp protection isrequired. This equipment is in accordance with standard 55022,Class A.

MODEM APPROVAL REQUIREMENTS

This equipment contains a modem which has been approved inaccordance with Council Decision 98/482/EC-CTR21 for pan-European single terminal connection to the Public SwitchedTelephone Network (PSTN). However, due to differences betweenindividual PSTNs provided in different countries, the approvaldoes not, of itself, give an unconditional assurance of successfuloperation on every PSTN network termination point.

In the event of problems, you should contact your equipmentsupplier in the first instance.

INSTALLATION

The mains plug on this equipment is intended to serve as thedevice for isolation of the mains supply. The equipment should beinstalled in close proximity to easily accessible power supply andtelephone sockets.

Page 4: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

4

ORIG0017-44127388M/C31/05/2007

Page 5: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

5

ORIG0017-54127388M/C31/05/2007

TABLE OF CONTENTS

GETTING STARTED ............................................. 9

SECTION A: BASIC FUNCTIONS ...................... 11

1. OVERALL PRESENTATION ................................................ 131.1 Overview ................................................................ 13

1.1.1 Overall view (franking machine and optionalfeeder) ........................................................... 13

1.1.2 Overall inside view ......................................... 141.1.3 Screen and keyboard ..................................... 15

1.2 Installation .............................................................. 171.2.1 Preparation of the franking machine ............... 171.2.2 Installation with the feed platform .................... 171.2.3 Installation of the automatic feeder (optional) .. 181.2.4 Installation of the dynamic scale (optional) ...... 191.2.5 Connections at the rear of the units................. 211.2.6 Ink cartridge ................................................... 231.2.7 Installation of the Weighing Platform ............... 24

1.3 Envelope feeding ................................................... 281.3.1 With the feeder............................................... 281.3.2 With the feed platform alone ........................... 30

1.4 Label feeding ......................................................... 301.5 Filling of the removable water tank .......................... 311.6 Envelope moistening .............................................. 321.7 Operation with an inserter ....................................... 32

2. PROTECTION BY AN ACCESS CODE .............................. 34

3. USING A SCALE ................................................................... 353.1 Using dynamic scale .............................................. 37

3.1.1 Dynamic scale OFF mode ............................. 373.1.2 Dynamic scale ON mode ............................... 373.1.3 Dynamic batch mode ..................................... 38

Page 6: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

6

ORIG0017-64127388M/C31/05/2007

3.2 Operation with an external weighing platform .......... 383.2.1 Standard Mode .............................................. 383.2.2 Differential Weighing Mode ............................ 39

3.3 Operation with an external scale ............................. 42

4. ENTERING POSTAGE VALUE AND MAIL PROCESSING 434.1 Entering postage value ........................................... 43

4.1.1 Manually ......................................................... 434.1.2 With an external scale .................................... 434.1.3 With a dynamic scale ..................................... 43

4.2 Mail processing ...................................................... 454.2.1 Envelopes with Autofeed Sealer (except batch

mode) ............................................................ 454.2.2 Envelopes with dynamic scale in batch mode . 464.2.3 With the feed platform alone ........................... 464.2.4 Labels............................................................ 46

5. MODIFICATION OF THE IMPRINT..................................... 48

6. USING DEPARTMENTS ...................................................... 50

7. CREDIFON RECREDITING ................................................ 517.1 Remote credit setting ............................................. 517.2 Application for a new Credifon PIN ......................... 527.3 Credifon Credit Controls ......................................... 53

8. PC CONNECTION FOR MAILMANAGER

(PC MAIL ACCOUNTING) ....................................................54

SECTION B: ADVANCED FUNCTIONS .............57

1. FURTHER FUNCTIONS ...................................................... 591.1 Pass through (Seal Only) mode .............................. 591.2 Dater mode ............................................................ 601.3 Mailing machine general configuration .................... 611.4 Postage Paid Imprint mode (optional) ..................... 621.5 Configuration of the main screen display ................ 63

Page 7: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

7

ORIG0017-74127388M/C31/05/2007

2. JOB MEMORY SAVING ....................................................... 652.1 Storing in user memory "0" ..................................... 652.2 Recalling memories ................................................ 65

3. REPORT PRINTING ............................................................ 663.1 Operating mode ..................................................... 663.2 Batch Registers ...................................................... 673.3 Automatic Call List ................................................. 683.4 Active Feature List ................................................. 683.5 Modules Details ..................................................... 693.6 Activity Error List .................................................... 693.7 Activity History Report ............................................ 71

4. SUPERVISOR MODE .......................................................... 724.1 Enabling the supervisor mode ................................ 724.2 User setup (in supervisor mode) ............................. 754.3 Supervisor setup .................................................... 76

4.3.1 Security.......................................................... 764.3.2 Time .............................................................. 774.3.3 Timeout .......................................................... 784.3.4 Load rate ....................................................... 794.3.5 Dynamic scale tests ....................................... 794.3.6 Serial port setup............................................. 80

4.4 Display setup ......................................................... 804.5 Departments .......................................................... 814.6 Print inker servicing ................................................ 834.7 Reports .................................................................. 834.8 Ink information ........................................................ 854.9 Recredit services ................................................... 854.10 Online services ....................................................... 874.11 Load an advertisement slogan or a mini die ............ 874.12 Rate configuration .................................................. 884.13 Dynamic scale high accuracy configuration mode ... 884.14 Programming memories 1 to 9 ............................... 894.15 Text modification..................................................... 924.16 PC connection Recovery Mode .............................. 934.17 Exiting the supervisor mode.................................... 95

Page 8: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

8

ORIG0017-84127388M/C31/05/2007

SECTION C: MAINTENANCE ADVICE ..............97

1. TROUBLE SHOOTING ....................................................... 991.1 Misfeed .................................................................. 99

1.1.1 In the feeder ................................................... 991.1.2 In the franking machine ................................... 991.1.3 In the dynamic scale ..................................... 101

1.2 Problems: machine and feeder ............................. 1021.3 Problem: dynamic scale ....................................... 1051.4 Error codes .......................................................... 106

2. GENERAL MAINTENANCE ............................................... 1072.1 Replacement of the brush and moistening sponges1072.2 Cleaning of the rollers ........................................... 1082.3 Cleaning the ink cartridge ..................................... 1092.4 Replacing the envelope pressure units

(dynamic scale) .................................................... 1102.5 Removal of the postage meter .............................. 111

SPECIFICATIONS .............................................112

INDEX .................................................................115

Page 9: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Getting Started 9

ORIG0017-94127388M/C31/05/2007

GETTING STARTED

1 Switch on the machine;

2 Enter your PIN number using the numeric keys and validate bypressing OK (see "Specifications" for initial access code);

3 Enter the franking value using the numeric keys;

4 Place an envelope on the feed platform;

5 Press STARTSTOP .

Congratulations! You have succeeded in franking an envelope.

Prior to switching off the machine, be sure to press key. Turn off the machine only when the standby screen

is displayed (date and time).This will avoid keeping the ink cartridge in the unprotectedprinting position (which may cause the ink to dry andbecome unusable).

Page 10: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

10

ORIG0017-104127388M/C31/05/2007

Special icons

Signals an essential piece of information that cannot bemissed.

Signals an important issue.

Indicates an interesting idea or trick

Illustration through an example

Page 11: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

11

ORIG0017-114127388M/C31/05/2007

SECTION A: BASIC FUNCTIONS

1. OVERALL PRESENTATION ............................................. 131.1 Overview 13

1.1.1 Overall view (franking machine and optionalfeeder) 13

1.1.2 Overall inside view 141.1.3 Screen and keyboard 15

1.2 Installation 171.2.1 Preparation of the franking machine 171.2.2 Installation with the feed platform 171.2.3 Installation of the automatic feeder (optional) 181.2.4 Installation of the dynamic scale (optional) 191.2.5 Connections at the rear of the units 211.2.6 Ink cartridge 231.2.7 Installation of the Weighing Platform 24

1.3 Envelope feeding 281.3.1 With the feeder 281.3.2 With the feed platform alone 30

1.4 Label feeding 301.5 Filling of the removable water tank 311.6 Envelope moistening 321.7 Operation with an inserter 32

2. PROTECTION BY AN ACCESS CODE ............................. 34

3. USING A SCALE .............................................................. 353.1 Using dynamic scale 37

3.1.1 Dynamic scale OFF mode 373.1.2 Dynamic scale ON mode 373.1.3 Dynamic batch mode 38

3.2 Operation with an external weighing platform 383.2.1 Standard Mode 383.2.2 Differential Weighing Mode 39

3.3 Operation with an external scale 42

4. ENTERING POSTAGE VALUE AND MAIL PROCESSING 434.1 Entering postage value 43

4.1.1 Manually 434.1.2 With an external scale 434.1.3 With a dynamic scale 43

Page 12: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

12

ORIG0017-124127388M/C31/05/2007

4.2 Mail processing 454.2.1 Envelopes with Autofeed Sealer (except

batch mode) 454.2.2 Envelopes with dynamic scale in batch mode 464.2.3 With the feed platform alone 464.2.4 Labels 46

5. MODIFICATION OF THE IMPRINT................................... 48

6. USING DEPARTMENTS ................................................... 50

7. CREDIFON RECREDITING ............................................... 517.1 Remote credit setting 517.2 Application for a new Credifon PIN 527.3 Credifon Credit Controls 53

8. PC CONNECTION FOR MAILMANAGER

(PC MAIL ACCOUNTING) ................................................ 54

Page 13: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation 13

ORIG0017-134127388M/C31/05/2007

1. OVERALL PRESENTATION

1.1 Overview

1.1.1 Overall view (franking machine and optionalfeeder)

cover

pre-cutlabel

dispenser

graphicscreen

keyboard

ON/OFFswitch(rear)

memorycard

reader

adjustableside

guide

conveyorfrontguide

cover

removablerear

guide

accessoriesand

documentationarea

feedplatform

automaticfeeder

frankingmachine

table

modemsocket(rear)

Page 14: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation14

ORIG0017-144127388M/C31/05/2007

1.1.2 Overall inside view

postagemeter

inkcartridge

blue button forconveyor release

deviceremovablewater tank

thickness adjustment2 positions blue button:

label dispenser flap

-A

(left) : up to 8 mm

-B

(right) : from 8 to 16 mm without the dynamic scale and

from 8 to 12 mm with the dynamic scale

Page 15: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation 15

ORIG0017-154127388M/C31/05/2007

1.1.3 Screen and keyboard

advertisementpostage

value

date

menu selectionkeys

printoffsetONtext

minidie

warningmessage

userdefinableparameter

moistener label

dynamicscale

DEPT NEXTSCALE IMPRNT

XX - XX - XX

DEPT123456 MARKETDES 1235,012

00000 g

RATE_NAME1

RATE

Low Postage

NEXTSEAL EXITMENU

XX - XX - XXLow PostageDEPT123456 MARKETDES 1235,012

00000 g

RATE_NAME1Low Postage

Page 16: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation16

ORIG0017-164127388M/C31/05/2007

: locking and standby mode

M : access to memories (storing into memoriesand memory recall)

: label mode selection

C : reset postage value

STARTSTOP : switching on/off envelope or label feed.

0 to 9 : numeric entry keys

OK or OK : validating a selectionESCAPE : return to previous menu with no validation

EXIT : return to user mode (from supervisor mode)HOME : return to main menu with no validation (except

timeout)MENU : access to main user menu, or main supervisor

menu in supervisor modeNEXT : indicates that there are other choices settable in

the next pageSUPERV : access to Supervisor mode

: allows access to another choice: allows access to another choice: allows access to another choice: allows access to another choice

Page 17: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation 17

ORIG0017-174127388M/C31/05/2007

1.2 Installation

1.2.1 Preparation of the franking machineThe franking machine should be installed on a flat horizontalsurface.Allow sufficient free space as follows:- above the machine to enable the opening of the covers- at the rear for the machine cooling.With the ON/OFF switch in the “ OFF ” position, connect thepower cord to the rear of the machine and to a mains outlet.Connect the telephone link cable to the modem socket at the rearof the machine and to a telephone connector, for Credifonrecrediting system (CFON) connection.

For security purposes, please ensure that all the items arecorrectly assembled prior to switching on the machine.

1.2.2 Installation with the feed platformAssemble the feed platform with the franking machine.

If moving the whole machine, you must separate thefranking machine from the feed platform.

Page 18: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation18

ORIG0017-184127388M/C31/05/2007

1.2.3 Installation of the automatic feeder (optional)- Align the feeder with the franking machine;- Push the feeder towards the machine, taking care to keep the

centering pin aligned as indicated;- Thread the feeder screw into the franking machine. Then, using

the knob, push and screw to lock (if the two devices are notclosing properly, slightly rotate the gear protruding from thefeeder and repeat the operation).

centering pinknurled knob(on the side)

(gear)

If moving the whole machine, the franking machine, thefeeder and the platform must be separated.

- Assemble the feed platform with the feeder as indicated.

Page 19: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation 19

ORIG0017-194127388M/C31/05/2007

1.2.4 Installation of the dynamic scale (optional)The equipment including a dynamic scale (the wholesystem representing approximately 55 kg) requires theuse of a steady and rigid table, in order to prevent anyweighing problem.Be sure not to install the machine in anarea exposed to the sunlight or to draughts

- Align the dynamic scale with the franking machine;- Push the dynamic scale towards the machine, taking care to

keep the centering pin aligned as indicated;- Thread the dynamic scale screw into the franking machine.

Then, using the tightening knob, push and screw to lock (if thetwo devices are not closing properly, slightly rotate the gearprotruding from the dynamic scale and repeat the operation).

centering pintightening knob

(on the side)

(gear)

- Align the feeder with the dynamic scale;- Push the feeder towards the dynamic scale, taking care to keep

the centering pin aligned as indicated;- Thread the feeder screw into the dynamic scale. Then, using the

tightening knob, push and screw to lock (if the two devices arenot closing properly, slightly rotate the gear protruding from thefeeder and repeat the operation).

Page 20: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation20

ORIG0017-204127388M/C31/05/2007

If the whole system needs to be moved manually, thefranking machine, the dynamic scale, the feeder and theplatform should be separated from one another.

If the machine is to be moved using any mechanical equipment,please, contact the customer service.

centering pintightening knob

(on the side)

(gear)

- Assemble the feed platform with the feeder as indicated:

Whole configuration

Page 21: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation 21

ORIG0017-214127388M/C31/05/2007

A connection error may generate a failure.

Do not applypressure on thedynamic scaletray.

1.2.5 Connections at the rear of the units

Connections at the rear of the franking machine

be sure to installthe blackterminator plugon the feederconnector whenthe feeder or thedynamic scale isnot used .

Scale

Printer

- Feeder- dynamic scale- terminator

OptionalI/O

MainConnector

- PC- Scanner- Scale- Weighing Platform- Remote Control

- PC- Scanner- Scale- Weighing Platform- Remote ControlPort 1

Port 2

Page 22: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation22

ORIG0017-224127388M/C31/05/2007

Connections with a feederThe feeder will automatically be switched on at the same time asthe franking machine.

AC power outlet

Feederconnection

cable

Connections with a feeder and a dynamic scaleThe feeder and the dynamic scale will automatically be switchedon at the same time as the franking machine.

AC power outlet

Page 23: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation 23

ORIG0017-234127388M/C31/05/2007

1.2.6 Ink cartridgeThe message “ink low” is displayed when less than approximately7,000 imprints can be printed with the installed ink cartridge.You are strongly recommended to replace the ink cartridge whenthe message “ink very low” is displayed. When the message“inker empty” appears, the ink cartridge must be changed.

INK CARTRIDGE REPLACEMENT

The machine must be switched on.

- Open the cover: the ink cartridge will move to the “replacement”position.

- Press on the front of the inkcartridge in order to remove it.

- Insert the new ink cartridge andlock it in position by pinching therear of the ink cartridge.

Press here

- Close the cover (the ink cartridge is automatically reset in the“protection” position).

Page 24: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation24

ORIG0017-244127388M/C31/05/2007

1.2.7 Installation of the Weighing Platform

INSTALLATION ON SERIAL PORTS

The abbreviation WP stands for Weighing Platform. WP supportedare "Easyweigh range" Weighing Platform.Port configuration: a Weighing platform can be connected on allserial ports.

WP ACTIVATION CODE SETUP

"WP SETUP" screen is accessible on Supervisor mode to allowentering the activation codes.The WP activation numbers are input to allow the settings of thestandard weighing mode (AN1 code) and/or Differential weighingMode (AN2 code): authorization, status and settings for themaximum value capacity.

- Go in supervisor Mode by pressing SUPERV softkey (enter thesupervisor pin code to validate).

- From the main screen, press on NEXT until MENU appears,press on MENU ; the following screen is displayed:

HOME OK

1 SUPERV. SETUP2 DISPLAY SETUP3 DEPARTMENTS4 PRINT INKER SERVICING5 REPORTS

0 USER SETUP

CLEAN

SUP

MENUS

6 WP SETUP

- Select "WP SETUP" menu using keys and ,then OK :

Page 25: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation 25

ORIG0017-254127388M/C31/05/2007

ESCAPE OK

LICENCE NUMBER :GEO CODE :SERIAL NUMBERROUNDING MODECAPACITY : 5Kgm

RESET

POSTALRETAIL123456789

0000000

DIFF WEIGH : 5Kgm

10528

HOME MODIFY

SUPWP SETUP

- Select the Licence Number using key .- Enter the Licence Number for Weigh Mode and/or

DifferentialWeighing. A different licence number validates theability and the capacity value for each mode.

- You can also set the "Geocode" value and Rounding modeprecision for WP (select RETAIL or POSTAL using key ).

London's latitude is between 51° and the 52°, and thealtitude is under 200m, so the code is 10344.

Page 26: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation26

ORIG0017-264127388M/C31/05/2007

60 °

58 °

56 °

54 °

52 °

58 °

56 °

54 °

52 °

50 °

Geodesic Map for UK

Page 27: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation 27

ORIG0017-274127388M/C31/05/2007

10368 10368 10375 10382 10399 10405 1041210344 10351 10368 10375 10382 10399 1040510337 10344 10344 10351 10368 10375 1038210313 10320 10337 10344 10351 10368 1037510306 10313 10320 10337 10344 10344 1035110283 10290 10306 10313 10320 10337 1034410276 10283 10290 10306 10313 10320 1033710252 10269 10276 10283 10290 10306 1031310245 10252 10269 10276 10283 10290 1030610238 10245 10252 10269 10276 10283 10290

Altitude

Latit

ude

57 °58 °59 °60 °

53 °54 °55 °56 °

50 °51 °52 °

0 m

/ 0

ft

200

m /

650

ft

400

m /

1300

ft

600

m /

1950

ft

800

m /

2600

ft

1000

m /

3300

ft

1200

m /

3950

ft

1400

m /

4600

ft

Geodesic Codes for UK

Page 28: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation28

ORIG0017-284127388M/C31/05/2007

1.3 Envelope feeding

1.3.1 With the feeder

- Fan the envelopes to separate them

- Bevel the edge of the stack

- Place the envelopes on the feed platform, with their upper edgeresting against the side guide.

- Ensure that the envelopes are stacked along the side and frontguides.

Adjustment of the rear guide (1)Adjust the rear guide according to the envelope size.

Adjustment of the side guide (2)Adjust the side guide by resting it againstthe envelopes without pres-sing.

21

Page 29: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation 29

ORIG0017-294127388M/C31/05/2007

- It is possible to set to 90° a few large size envelopes(240x330 approx.).

- The guides may be retracted when required.- Do not mix sealed and non-sealed.- Arrange the mail according to the size (the largest lettersbeneath).

- Envelopes of different thickness may be mixed but foroptimum performance it is advised to process mail ofthe same or similar thickness together.

Adjustment according to letter thickness- Open the top cover of the feeder;- Move the blue lever to the desired position.

Position A

of the conveyor should be used for feeding thin and

medium letters (from 0 to 8 mm). Sealing is available in thisposition.

Position B

of the conveyor is designed to facilitate the feeding

or manual insertion of thick letters (from 8 to 16 mm without thedynamic scale and from 8 to 12 mm with the dynamic scale;please use labels instead for thicker mail). Sealing is notrecommended in this position.

Page 30: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation30

ORIG0017-304127388M/C31/05/2007

1

2

1.3.2 With the feed platform alonePlace one envelope at a time on the platform, with its upper edgeresting against the side guide and push the envelope towards thefranking machine, until it is fed into the machine.

1.4 Label feeding- Open the flap (1) of the label dispenser.- Press the blue button (2) and insert the labels by stacking them

at the bottom of their recess, with the peel off tab facing upwardsand the side to be printed facing to the right, in the dispenser.

- Release the button.

Page 31: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation 31

ORIG0017-314127388M/C31/05/2007

- Close the cover.

When there is no water left in the tank, the feeder and thefranking machine can still be operated but no envelopesealing can be done.

It is recommended to use Neopost sealing solution foroptimal operation of your machine.

1.5 Filling of the removable water tank- Open the feeder cover.- Remove the tank from its recess and turn it over.- Unscrew the cap.- Fill the tank up to the limit marks.

- Screw up the cap again.- Put the tank back in its place.- Shake the tank once or twice in order to drive out the air and run

off the water.

Page 32: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation32

ORIG0017-324127388M/C31/05/2007

1.6 Envelope moisteningUse the moistening for thin or medium letters in the A position.Press the SEAL key. In the moistening mode, the symbol

is displayed on the screen.

Do not insert sealed envelopes in the moistening mode:This might cause a jam.

For productivity purpose, you can preset job memoriesincluding the SEAL mode (see section B, 2.1).

1.7 Operation with an inserterFrom the main screen, press MENU and select USER SETUPusing keys and (press OK to confirm); thefollowing screen will appear:

HOME OK

BUZZERCONTRASTINSERTER

LANGUAGE

MODIFY

ON KEYMED MAX

FRANCAISENGLISHOFF ON ERRMIN LOW

USER SETUP

ONOFF

- Select INSERTER using key , and select "ON" with keyMODIFY , if the mailing machine is behind an inserter;

- Press OK to confirm.In this case, the automatic feeder and the mailing machine

operate continuously when key STARTSTOP is pressed once and until

Page 33: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Overall presentation 33

ORIG0017-334127388M/C31/05/2007

STARTSTOP is pressed again.

In order to use the mailing machine alone, it is necessaryto select OFF. If there are double envelopes, make surethat ON has not been selected.

The timeouts are maintained (see Supervisor Mode insection B) but are not taken into account in inserter modeON.

Page 34: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Protection by an access PIN code34

ORIG0017-344127388M/C31/05/2007

2. PROTECTION BY AN ACCESS CODEAt power-up or when pressing a key if the machine is in the sleepmode, the screen prompts you to enter a 4-digit user code (onlywhen access to the machine has been protected by the supervisor)

PIN NUMBER ?****

ESCAPE OK

- If the department mode option is activated, the list of thedepartments available is displayed as follows:

HOME MODIFY SETUP

DEPARTMENTS 1 DEPT001 STATUS2 DIRECTION OPEN3 DESIGN CLOSED4 RESEARCH OPEN5 D005 CLOSED6 D12 LOCKED

1 MARKETING OPEN

DEPT MODE ON

SUP

- Select the desired department using keys and ;- Validate the selection by pressing SETUP , then OK

keys;- If the department is protected by a code, enter the code (4

digits), using the numeric pad.

The machine is ready and displays the main menu, as follows:

DEPT NEXTSCALE IMPRNT

3

RATE

51ABC

XX . XX . XXLow PostageDEPT123456 MARKETDES 1235,012

3 00000 g

RATE_NAME1Low Postage

Page 35: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Using dynamic scale 35

ORIG0017-354127388M/C31/05/2007

3. USING A SCALE

DEFAULT SCALE SELECTION OF DYNAMIC SCALEOR WP

From the main menu, it is possible to select, in supervisor mode,the default Scale method of weighing (Dynamic scale or WP in thecase where both are connected), by pressing SCALE :

ESCAPE DEFAULT OK

DEFAULT SCALE 2 WP SCALE1 DYNAMIC SCALE

SUP

- Select the default scale using or ;- Press on DEFLT ;

With the weighing platform selected, it is possible to select adefault weighing mode:- From the previous screen above, select "WP SCALE";- Press OK , the following screen is displayed:

OK

WP

DEFLTESCAPE

2 NORMAL3 DIFFERENTIAL WEIGHING

1 DISABLE

SUP

- Select the default mode using or ;- Press on DEFLT ;

Page 36: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Using dynamic scale36

ORIG0017-364127388M/C31/05/2007

MANAGEMENT OF SCALES

In the main screen, in user mode, press SCALE ; the screenbelow is displayed:

HOME OK

WEIGHING MODE2 DYNAMIC WEIGHING ON3 DYNAMIC BATCH4 WP STANDARD5 WP DIFFERENTIAL WEIGHING

1 DYNAMIC WEIGHING OFF

Select the scale (WP or Dynamic Scale).

SCALE ICONS

Dynamic Scale Weighing mode

Dynamic Scale Batch mode

Dynamic Scale Off, Transport mode

WP Normal mode

WP Differential Weighing mode

External Scale mode

Page 37: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Using dynamic scale 37

ORIG0017-374127388M/C31/05/2007

3.1 Using dynamic scaleIn the main screen, in user mode, press SCALE ; the screenbelow is displayed:

HOME OK

WEIGHING MODE2 DYNAMIC WEIGHING ON3 DYNAMIC BATCH4 WP STANDARD5 WP DIFFERENTIAL WEIGHING

1 DYNAMIC WEIGHING OFF

Select one of the 3 modes using keys and andvalidate by pressing OK .

3.1.1 Dynamic scale OFF mode

The displayed icon is

In this mode, the envelopes are only transported by the dynamicscale; they are not weighed.

3.1.2 Dynamic scale ON mode

The displayed icon is

In this mode, each envelope is weighed on the dynamic scale (itis the default mode on power on except if supervisor changed it).The user selects a postal class. Each mail piece is:- Transported (one by one) from the feeder to the dynamic scale,

which send the weight, the length and the thickness to the ratecalculator;

- Printed by the mailing machine at the corresponding value,calculated by the rate calculator.

Page 38: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Using dynamic scale38

ORIG0017-384127388M/C31/05/2007

3.1.3 Dynamic batch mode

The displayed icon is

This mode allows to print a whole envelope series at the samevalue, weighing only the first one.After validation, the whole envelope series is printed at thedefined value, at highest speed.A new envelope is weighed each time the motor has stopped and

the key STARTSTOP is pressed.

3.2 Operation with an external weighing platform

3.2.1 Standard Mode

If you put any weight on the WP platform, the weight and Amountare automatically displayed on the screen.If you remove the weight on WP, the weight and Amount will notchange, until another weight is placed on the WP platform. Thisfunction is used to print an envelope via the feeder and the path ofthe mailing machine.

DEPT NEXTSCALE IMPRNT

XX - XX - XX

DEPT123456 MARKETDES 1235,012

00000 LB 0.0 OZRATE_NAME1

RATE

Low Postage

When you put a new weight on the WP platform, the weight valueand the amount are recalculated with the current Rate, and aredisplayed on the screen.

Page 39: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Using dynamic scale 39

ORIG0017-394127388M/C31/05/2007

The WPZERO key resets the weighing platform weight to zero. Thisoperation should be processed with no weight on the WP platform.

NEXTSCALE IMPRNT

3

MENU

51ABCXX . XX . XX

DEPT123456 MARKETDES 1235,012

3 00000 kg 0 g

RATE_NAME1

WPZERO

Low Postage

SUPERV

When the weight is under zero, the value of weight displayis set to "— kg, — g".Press NEXT then WPZERO to reset the Zero of WP scale.

3.2.2 Differential Weighing ModeBy pressing IMPRNT , then TAPE until the appropriate mode toactivate the differential weighing is shown.

normal labelautomatic labelautomatic envelope

- Press LABEL until the required label or envelope Mode for theprinting process is selected.

NEXTSCALE IMPRNT

3

MENU

51ABC

XX . XX . XX

DEPT123456 MARKETDES 1235,012

3 0027RATE_NAME1

DIFF SUPERVSEAL

0 kg 20 g

- Start Differential Weighing by pressing DIFF key.

Page 40: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Using dynamic scale40

ORIG0017-404127388M/C31/05/2007

OK

351ABC

XX . XX . XX

DEPT123456 MARKETDES 1235,012

3 00000 LB 0.0 OZRATE_NAME1

REMOVE ALL ITEMS ON WPAND PRESS OK

INFO

- Remove all items on WP and press OK .

OK

351ABC

XX . XX . XX

DEPT123456 MARKETDES 1235,012

3 00000 LB 0.0 OZRATE_NAME1ZEROING IN PROGRESS

PLEASE WAIT

INFO

The zeroing process will start, you have to wait until the end of thezero process.

PLACE ITEMS ON WPAND PRESS OK

OK0000

RATENAME1WGH 20 gDEPT123456 MARKETESCAPE RATE

Put some envelopes or parcel on the WP and press OK tostart Differential Weighing.

PLEASE WAIT

OK0000

RATENAME1WGH 20 gDEPT123456 MARKET

Wait until the end of the zeroing before removing items.

Page 41: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Using dynamic scale 41

ORIG0017-414127388M/C31/05/2007

REMOVE ONE ITEM FROM WPOR ADD ITEMS

PRESS ESC TO EXIT

0027RATENAME1WGH 20 gDEPT123456 MARKET

EXIT RATE

When you remove one item (Envelope or parcel) the weight of theremoved item and associated rate is displayed on the screen.

Select the rate.

PLEASE WAIT ...

0027RATENAME1WGH 20 gDEPT123456 MARKET

ESC

LABELS TO PROCESS1_

Launch print cycle by pressing the green STARTSTOP key or ESCAPE

to cancel.

OK

351ABC

XX . XX . XX

DEPT123456 MARKETDES 1235,012

3 00000 LB 0.0 OZRATE_NAME1ZEROING IN PROGRESS

PLEASE WAIT

INFO

After printing, the WP recalculates the remaining items on theplatform.

REMOVE ONE ITEM FROM WPOR ADD ITEMS

PRESS ESC TO EXIT

0027RATENAME1WGH 20 gDEPT123456 MARKET

ESCAPE RATE

Page 42: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Using dynamic scale42

ORIG0017-424127388M/C31/05/2007

Restart this operation until there is no weight on WP pan.

LAST ITEM DO YOU WANT TO PRINTPRESS OK ?

0027RATENAME1WGH 20 gDEPT123456 MARKET

EXIT RATE

Check if it is the last item to print.

3.3 Operation with an external scaleThe IJ 70 can be connected to an external Neopost scale to selectthe desired mail service.

Place the letter to be weighed on the scale and select the mailservice. The scale display will indicate the corresponding price.

At this stage, you may:

- Transfer the postage rate to the machine: press SET METER key(on the scale) and then you may use the mailing machine for oneor more letters.

- Print one label (press SEND LABEL key on the scale) or severallabels (press FUNCTION key on the scale, and indicate thenumber of labels if connected to an SE 37/57/107 scale).

When the scale and the machine are in the "department" mode,the open departments may be selected from the scale, providedthat they are not protected by an access code in the machine.

Refer also to your scale user's guide.

Page 43: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Entering Postage Value and Mail Processing 43

ORIG0017-434127388M/C31/05/2007

4. ENTERING POSTAGE VALUE AND MAILPROCESSING

4.1 Entering postage value

4.1.1 ManuallyPress key C if a value different from zero is displayed and enter thepostage value required, using the numeric keys. In case of error,press C . When a dynamic scale is present, mode transportshould be selected to print on envelope.

4.1.2 With an external scalePlace a mail item on the external scale and press "Set Meter" or"Send Label" to transmit the calculated value to the franking machine.When a dynamic scale is present, mode transport should beselected to print on envelope.

4.1.3 With a dynamic scaleDo not lean on or disturb the transport belt or dynamicweighing platform while it is processing in the dynamicweighing mode; it will affect the amount of postageapplied to the mail.

- From the main screen, press on NEXT , until SCALE isdisplayed; press on SCALE to select a mode (see section"Use of the dynamic scale"), using arrows and ,and press on OK to confirm the selection.

- Press on NEXT , until RATE is displayed; press on RATE ;the screen below appears:

RATE 0 USER RATE1

2nd Class2

MENU MORE OK

1st Class2

43

5

where:

Page 44: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Entering Postage Value and Mail Processing44

ORIG0017-444127388M/C31/05/2007

- Select a rate configuration from both the user’s configurationand the configurations predefined by the supervisor, usingarrows and ( MORE provides details on therate configuration selected).

- Press on OK to confirm.

To modify a configuration:The USER RATE configuration may be modified by the user.Other configurations should be modified by the supervisor.

Select a predefined rate configuration, close to that desired.Once it is modified, this configuration becomes the USERRATE (the predefined configuration selected first remainsunchanged).

Follow the order: MAIL CLASS, DESTINATION and SER-VICES.

In order to modify a configuration, press on MORE , from theprevious RATE screen; the following screen appears:

HOME OK

MODIF RATE

MAIL CLASSMAIL CLASSMAIL TYPEDESTINATIONSERVICES

NAME

MODIFY

RATE2MAIL CLASS1NONEALL DOMESTICCOD

W 0 gAMT 0000

Select the parameter (MAIL CLASS, DESTINATION or SERVI-CES) to be modified, using , then press on MODIFY :- if MAIL CLASS is selected: the list of available mail types

appears.

Page 45: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Entering Postage Value and Mail Processing 45

ORIG0017-454127388M/C31/05/2007

Select the mail type desired and confirm by pressing on OK .- if DESTINATION is selected: the list of available destinations

appears. Select the desired destination and confirm by pressingon OK .

- if SERVICES is selected: the list of the associated servicesappears;

- press on ADD , in order to display the list of proposedservices for the mail type and destination already selected.You may add one service at a time. Select a service usingkeys and and press on OK toconfirm. Repeat the procedure if another service needs tobe added.

- Depressing key DELETE deletes all the services.

To set a predefined rate configuration as a defaultparameter, see the supervisor mode.To modify the name or the characteristics of a predefinedrate configuration, the same procedure should be followedin the supervisor mode.

4.2 Mail processing

4.2.1 Envelopes with Autofeed Sealer (except batchmode)

Place a stack of envelopes on the feed platform, select the value

for the rate required and press key STARTSTOP .

To stop the envelope feeding, press key STARTSTOP again (or wait for

a few seconds until the machine stops automatically when thereare no more envelopes to be processed).

Page 46: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Entering Postage Value and Mail Processing46

ORIG0017-464127388M/C31/05/2007

4.2.2 Envelopes with dynamic scale in batch mode- Place an envelope or a stack of envelopes on the feed platform

and press key STARTSTOP

: the first envelope is weighed. The rate

calculator defines the corresponding value and displays it.- Press OK to confirm (or ESCAPE to cancel).

- Press STARTSTOP : the whole envelope series is printed at the

defined value.

To stop the batch, press key STARTSTOP again (or wait for a few

seconds until the machine stops automatically when there are nomore envelopes to be processed).

4.2.3 With the feed platform alone

Press key STARTSTOP to start the franking machine. Place one

envelope at a time on the platform, with its upper edge restingagainst the side guide and push the envelope towards the frankingmachine, until it is fed into the machine.

To stop the envelope feeding, press key STARTSTOP again.

4.2.4 Labels

- Press key ;- If required, enter the number of labels to be processed (from 1

to 999) at the same value (default number of labels is 1).

- Press on key STARTSTOP

: The machine will automatically provide the

Page 47: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Entering Postage Value and Mail Processing 47

ORIG0017-474127388M/C31/05/2007

required number of labels at the displayed value.

For a single label, simply press and then STARTSTOP

.

Page 48: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Modification of the imprint48

ORIG0017-484127388M/C31/05/2007

5. MODIFICATION OF THE IMPRINTThe IMPRNT menu is used to modify the setup of the imprint byselecting:- the date;- the slogan;- the text;- the mini die;- the print offset (for thick items).

To allow a quicker access, the supervisor may storeconfigurations in memories M1 to M9.

- Select menu IMPRNT . Then, by pressing selection key as many times as required, select the area to be modified. Thearea will automatically appear highlighted.

TAPE OKHOME

SLOGAN

XX-XX-XX

MODETEXT MD

4

LIST

- Press LIST , in order to display the available options.- Select an option using keys and or by pressing

directly the numeric key corresponding to the selection.- To confirm and return to the previous screen, press on OK .

Date modification:- Select menu IMPRNT . Then, by pressing selection key

as many times as required, select the date areawhich will automatically appear highlighted.

Page 49: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Modification of the imprint 49

ORIG0017-494127388M/C31/05/2007

- Press the LIST key, in order to display the availableoptions.

- Select the date required, using keys and or by pressing directly the numeric keys correspondingto the number of postdating days. To confirm and returnto the previous screen, press on OK .

ESCAPE OK

DATE100 DAY OFF0 NO DATE ADVANCE1 TODAY+12 TODAY+23 TODAY+34 TODAY+4

200 DATE OFF

The procedure described above is the same for the advertisement,the text, the mini die and the shift.

- In the lists displayed, selection “0” means “absence of”(no advertisement, no postdating, etc.).

- Selections can also be made simply via the numeric keys(equivalent to the LIST menu).

Whenever the machine is switched on or when resumingoperation following a standby period, the machinerestores the default values defined by the supervisor(advertisement, text, etc.).

Mini dies:The mini dies are already loaded in the machine; thesupervisor may set active a mini die (as for a slogan; seeexample at the end of "Enabling the supervisor mode" inSection B) to use it.

Page 50: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Using departments50

ORIG0017-504127388M/C31/05/2007

6. USING DEPARTMENTS- In order to use departments, the supervisor must haveselected first the department mode (see paragraph"Defining departments" in section B).

- The machine is supplied with DEPT OFF. In order to usedepartments, select DEPT ON in supervisor mode.

An expenditure value and a number of cycles may be assigned toa department selected from a list, as described below.- Press on key DEPT :

HOME MODIFY

DEPARTMENTS 1 DEPT0012 DIRECTION3 DESIGN4 RESEARCH5 D0056 D12

1 MARKETING OPEN

SETUP

DEPT MODE ON

SUP

- Select a department, using the arrows or by keying in directly thedepartment number via the numeric pad.

- Validate your selection by pressing key OK .- If the department is protected by a code, enter the code to allow

access to the department (a PIN can be up to 4 digits).

- Departments sharing the same access code make up agroup.When you have entered the access code once, you willnot be prompted to enter the access code again withinthe same group.

- The last department selected will be proposed by defaultwhen operation is resumed after a standby period orafter the machine power-up.

Page 51: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Credifon recrediting 51

ORIG0017-514127388M/C31/05/2007

7. CREDIFON RECREDITING

7.1 Remote credit settingCredit may be purchased from Royal Mail, using the Credifon re-setting system, in units of £1, minimum £50.00, maximum £10,000up to a maximum of £10,000 on the machine. The default maxi-mum credit limit will be set at £1000 unless you request a higheror lower limit.

Connect one end of the telephone link cable to the Modem Socket

( ) at the rear of the machine and the other end to an adjacentanalogue telephone line outlet.As a Credifon user you will have been issued with your ownCredifon PIN, therefore to initiate a valid credit-resetting sequence,the correct PIN must be used.The machine only requires connection to the telephone line outletduring the re-credit transaction.

- Select CREDIT menu:

ESCAPE OK

CREDIFON PIN?_

- Enter the credit Pin code and press OK :

ESCAPE OK

RECREDIT AMOUNTOLD VALUE: 100000NEW VALUE: _

Page 52: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Credifon recrediting52

ORIG0017-524127388M/C31/05/2007

- Enter the amount in units of £ to be credited and press OK .You will be asked confirmation by OK .

Press 1 0 0 0 0 0 for £1000.

The machine will connect to the Credifon Server. At the end of thetransaction, you should see displayed:

OK

TRANSACTION SUCCESSFULAMOUNT CREDITED : 100000

7.2 Application for a new Credifon PINIf you lose or forget your Credifon PIN you must apply for a new PINin writing on your company headed paper to the following address:

Neopost Ltd - Credifon AccountNeopost HouseSouth StreetRomfordEssex RM1 2ARTel: 0845 880 0000Web site: www.neopost.co.uk

If you find your old Credifon PIN at a later date, it must bedestroyed immediately.

Please do not attempt to use an old Credifon PIN to effecta transaction.

Page 53: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Credifon recrediting 53

ORIG0017-534127388M/C31/05/2007

When you receive your new Credifon PIN, keep it in a safe placeand separate from your Credifon Meter.

For other Credifon queries, Telephone 01708 737010.

7.3 Credifon Credit ControlsCredifon is a uniquely flexible system designed to meet yourcompany’s needs.

If credit for your franking machine is paid for by Direct Debitpayments, then you will automatically receive a credit limit of£1000.00. RCB accounts are limited by the credit held at anytime.To assist you in managing the credit held in the meter, there arethree credit limits which can be set by contacting Royal MailCredifon Centre by fax on 01708 714556:

1.Account Credit Limit ...........................This credit limit affectsthe overall account;

2.Machine Credit limit ............................This specifies themaximum credit thatany single machine canhold at one time. Thiswill automatically beset at £10,000.00 .

3.Low Credit Warning Level (RCB only) .An early warning toensure that enoughcredit is held in yourRCB account.

Page 54: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

PC connection for MailManager (PC mail accounting)54

ORIG0017-544127388M/C31/05/2007

8. PC CONNECTION FOR MAILMANAGER(PC MAIL ACCOUNTING)

The Franking machine can be connected to a PC incorporatingMail Accounting software, MailManager, which compiles thefranking data sent by the franking machine.

When switching on the franking machine, MailManager isautomatically activated on the PC and the following screen isdisplayed on the franking machine:

PC DEPARTEMENT

PC DEPT NUM

PC DEPT CODE

MODIFY OK

On the franking machine:- Press MODIFY .- Enter the department number via the numeric keypad.- Enter the PIN number if required.- Validate by pressing OK .

The department number and PIN are sent to the PC for verification:

Wait department change status

The last selected department will be shown by default when nextyou switch on the franking machine.

Page 55: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

PC connection for MailManager (PC mail accounting) 55

ORIG0017-554127388M/C31/05/2007

Be aware that the PC should be on and MailManager open beforethe franking machine is switched on. The postal service,department number and franking type (label or envelope) can beselected from the scale.

In case of a connection problem between the franking machineand the PC, the franking machine will display the following mes-sage:

If this message is displayed, the user will need to turn off thefranking machine and turn it on again. Then the following messagewill appear:

The operator must switch to PC connection recovery mode.

M259 PC LINK ERRORTURN OFF FRANKING MACHINE

CALL SUPERVISOR

M261 PC LINK ERRORCALL SUPERVISOR

Page 56: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

56

ORIG0017-564127388M/C31/05/2007

Page 57: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

57

ORIG0017-574127388M/C31/05/2007

SECTION B: ADVANCED FUNCTIONS1. FURTHER FUNCTIONS .................................................... 59

1.1 Pass through (Seal Only) mode 591.2 Dater mode 601.3 Mailing machine general configuration 611.4 Postage Paid Imprint mode (optional) 621.5 Configuration of the main screen display 63

2. JOB MEMORY SAVING ................................................... 652.1 Storing in user memory "0" 652.2 Recalling memories 65

3. REPORT PRINTING ......................................................... 663.1 Operating mode 663.2 Batch Registers 67

4. SUPERVISOR MODE ....................................................... 694.1 Enabling the supervisor mode 694.2 User setup (in supervisor mode) 724.3 Supervisor setup 72

4.3.1 Security 734.3.2 Time 744.3.3 Timeout 754.3.4 Load rate 764.3.5 Dynamic scale tests 764.3.6 Serial port setup 77

4.4 Display setup 774.5 Departments 784.6 Print inker servicing 804.7 Reports 804.8 Ink information 824.9 Recredit services 834.10 Online services 844.11 Load an advertisement slogan or a mini die 844.12 Rate configuration 854.13 Dynamic scale high accuracy configuration mode 864.14 Programming memories 1 to 9 874.15 Text modification 894.16 PC connection Recovery Mode 904.17 Exiting the supervisor mode 92

Page 58: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

58

ORIG0017-584127388M/C31/05/2007

Page 59: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Further Functions 59

ORIG0017-594127388M/C31/05/2007

1. FURTHER FUNCTIONS

1.1 Pass through (Seal Only) mode- Select IMPRNT , the screen below will appear:

TAPE OKHOME

SLOGAN

XX-XX-XX

MODETEXT MD

4

LIST

FRACTIONAL

- Select MODE with , then LIST , the screen belowwill appear:

ESCAPE OK

IMPRINT MODE 0 NORMAL

2 MESSAGE 3 DATER 4 PPI1 5 PPI2

1 PASS THROUGH

- Select PASS THROUGH menu using and keys or numeric key 1 .

This function is designed for the machine to function only as aconveyor; it is commonly used to seal envelopes without printingpostage on them.PASS THROUGH is displayed on the screen.

This mode is compatible with the moistening mode toseal envelopes without any postage printing.

It is possible to use the batch registers to count items processedin this mode (see the following paragraph "Batch registers").

Page 60: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Further Functions60

ORIG0017-604127388M/C31/05/2007

1.2 Dater mode- Select IMPRNT , the screen below will appear:

LABEL OKHOME

SLOGAN

XX.XX.XX

MODE

TEXT MD

4

LIST

- Select MODE with , then LIST , the screen belowwill appear:

ESCAPE OK

IMPRINT MODE 0 NORMAL

2 MESSAGE 3 DATER 4 PPI1 5 PPI2

1 PASS THROUGH

- Select DATER using keys and or numeric key3 .

DATER will appear on the screen.This function is designed to print the date instead of a postageimprint.

In this mode, you may select for instance the text “ letterreceived on ” and you will get the following:

LETTER RECEIVED ON 12.04.2005

It is possible to use the batch registers to count items processedin this mode (see the paragraph "Batch registers").

Page 61: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Further Functions 61

ORIG0017-614127388M/C31/05/2007

1.3 Mailing machine general configurationThe following parameters may be set up:- the language,- the buzzer, activated in case of error and/or when pressing a

key,- the display screen contrast,- the labels selection.

- In the main screen press on key MENU , and select USERSETUP using keys and or by pressing directlythe numeric key corresponding to the selection.

- To confirm, press on OK :

HOME OK

BUZZERCONTRASTINSERTER

LANGUAGE

MODIFY

ON KEYMED MAX

FRANCAISENGLISHOFF ON ERRMIN LOW

USER SETUP

ONOFF

- Select the options required using keys and MODIFY ;- Validate the whole configuration by pressing OK .

"CONTRAST" modification:- In the main screen press on key MENU , and selectUSER SETUP using keys and or bypressing directly the numeric key corresponding to theselection;

- Select "CONTRAST" using key ;- Select for example "MAX" using key ;- Confirm by pressing on OK .

Page 62: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Further Functions62

ORIG0017-624127388M/C31/05/2007

1.4 Postage Paid Imprint mode (optional)After acceptance by Royal Mail and the granting of a PPI licencenumber for your company, you will be able to print an approvedPPI1 or PPI2 with your IJ 70.This functionality needs to be loaded by the service engineerduring installation.Select IMPRNT then MODE and PPI1 (or PPI2 )

ESCAPE DEFLT

IMPRINT MODE 0 NORMAL

2 MESSAGE 3 DATER 4 PPI1 5 PPI2

1 PASS THROUGH

When selected PPI1 (or PPI2) is displayed on the main screen:

TAPE OKHOME

SLOGAN

XX-XX-XX

MODETEXT MD

4

LIST

It is possible to use the batch registers to count items processedin this mode (see the following paragraph "Batch registers").

Page 63: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Further Functions 63

ORIG0017-634127388M/C31/05/2007

1.5 Configuration of the main screen displayAfter selecting menu “ DISPLAY SETUP", the following isdisplayed:

HOME OK

DISPLAY SETUP 1 ASCENDING2 TOTAL ITEMS3 POSTAL ITEMS4 DEPT NAME5 DEPT ASCENDING6 DEPT ITEMS7 BATCH ASCENDING

1 ASCENDING

and the next menu is:

HOME OK

DISPLAY SETUP8 BATCH ITEMS9 PASS THRU ITEMS10 MESSAGE ITEMS11 DATER ITEMS12 DESCENDING13 CONTROL TOTAL14 INSERTER MODE

11 DATER ITEMS

The above menus enable you to select the elementto be displayed on the second line of the main menu.

When "DATER ITEMS" (the abbreviation of which is"DAT") is selected in normal operating mode (user), the

following screen is displayed:

NEXTEXIT

3

MENU

51ABC

XX . XX . XXLow PostageDEPT123456 MARKETDAT 1235

3 00000 g

RATE_NAME1Low Postage

SEAL

It is useful to select DESCENDING so the amount ofpostage in your meter is always displayed on the mainmenu.

Page 64: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Further Functions64

ORIG0017-644127388M/C31/05/2007

Abbreviations tableTOTE ..................................... TOTTOTAL ITEMS ....................... TOIPOSTAL ITEMS..................... POIDEPT NAME ......................... DEPTDEPT TOTE .......................... DTODEPT ITEMS ......................... DITBATCH TOTE ........................ BTOBATCH ITEMS....................... BITPASS THRU ITEMS .............. PTHMESSAGE ITEMS ................. MESDATER ITEMS....................... DATCREDIT .................................CREDTOTAL CREDIT ..................... TC

Page 65: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Job memory saving 65

ORIG0017-654127388M/C31/05/2007

2. JOB MEMORY SAVING

2.1 Storing in user memory "0"After selections have been made (postage value, advertisementslogan, mail class die, moistening, shift, etc.) it is possible to take a“software snapshot” of the machine status. To do so, press key Mtwice. The whole configuration is automatically stored into memory“ 0 ” (this operation overwrites the previous content in memory 0).

This operation may be very useful when a job in progress hasto be interrupted (e.g.: a few items of another type need to beprocessed as a priority, a phone call, etc.). You can restore themachine to the previous status by recalling memory “0”.

2.2 Recalling memories

To recall a memory, simply press key M ; the list of activememories is displayed:

HOME OK

JOB MEMORIES 0 USER JOB MEMORY1 MARKETING2 MODEM INFORMATION3 DESIGN

0 USER JOB MEMORY

STORE

Then key in the memory number, using numeric keys from 0 to 9 .

Memories 1 to 9 are preprogrammed by the supervisor -see "Programming memories 1 to 9".

Remember that when a new scale rate is loaded into themachine, any rate detail stored in the memory is NOTautomatically updated - recheck the memory details aftera scale rate change.

Page 66: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Report Printing66

ORIG0017-664127388M/C31/05/2007

3. REPORT PRINTINGVarious reports (or statements) may be printed on a printer, onlabels, or sent to a PC.

3.1 Operating mode- Select REPORT in the main menu. The machine indicates

whether it is in the label, printer or PC mode and the below menuis displayed:

HOME OK

REPORTS2 BATCH REGISTERS3 THIS MONTH REPORT4 PREV MONTH REPORT5 ANNUAL REPORT6 POSTAGE SET REPORT7 DEPARTMENT REPORT

1 GENERAL REGISTERS

REPORT ONLABEL

SETUP

- Press SETUP to select the label, printer or PC mode (a printerusing the optional I/O board, or a PC is connected to themachine):

ESCAPE OK

REPORT ON2 PRINTER3 PC

1 LABEL

- Select with or and validate with OK . Thisselection is final.

In the label mode, make sure that there are labels in thelabel dispenser. In the printer mode, make sure that theprinter is switched on and ready for operation.

- Choose the desired report, using the arrows and confirm by

Page 67: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Report Printing 67

ORIG0017-674127388M/C31/05/2007

- Press PRINT : the reports will be automatically printed out(press NEXT if there is more than one page).

3.2 Batch Registers

Select REPORTS in the main menu, then BATCH REGISTERSto view counters for items processed:

ESCAPE

ITEMS ASCENDINGBATCH REGTRS XXXXXXXX XXXXXXX.XXXPASS THRU XXXXXXXXMESSAGE XXXXXXXXDATER

PRINTRESET

BATCH REGISTERS

BATCH REGISTER

NEXT

The register counts the franking operations beyond 000.00(number and accumulated value). The other register indicates thenumber of items processed in the pass through, message, ordater mode.If PPI function is activated, the batch register menu also includethe item number for PPI1 or PPI2.The batch register is referred to in the meter STATUS report(subtotal and subtotal of items; see paragrah "Meter report").

The batch register is useful for instance to know quicklyhow many items were processed in the last use of themachine.

Each of these registers may be reset separately by pressingRESET key:

ESCAPE

ITEMS ASCENDINGBATCH REGTRS XXXXXXXX XXXXXXX.XXXPASS THRU XXXXXXXXMESSAGE XXXXXXXXDATER

PRINTRESET

BATCH REGISTERS

BATCH REGISTER

NEXT

Page 68: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Report Printing68

ORIG0017-684127388M/C31/05/2007

Select a batch register using key ; then, when pushing onRESET , the selected batch register is reset to zero.

For machines using multiple meters, the batch registersare automatically reset each time the meter is changed.

3.3 Automatic Call List- Select the AUTOMATIC CALL LIST menu to view counters for

items processed:

ESCAPE

SUPAUTOMATIC CALL LIST

REASON CALL CALL DATE AND TIME

STATIC UPLOAD MM/DD/YYYY HH:MME.CONFIRMATION MM/DD/YYYY HH:MMFILE DOWNLOAD MM/DD/YYYY HH:MM

The report includes all scheduled automatic calls. The automaticcalls not scheduled will not be displayed on this list. It includes thecalls planned for OLS server and for the postal server.

3.4 Active Feature List- Select the ACTIVE FEATURE LIST menu to view counters for

items processed:

ESCAPE

SUPACTIVE FEATURE LIST

REASON CALL CALL DATE AND TIME

REMOTE CONTROL MM/DD/YYYY HH:MMINSERTER MM/DD/YYYY HH:MM

The menu is used to display the activated features in device andthe end of activation of those features.It includes only the active features. The feature planned to beactivated in the future will not be displayed. The extend parametersof the feature such as the serial number for the WP can not bedisplayed on screen.

Page 69: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Report Printing 69

ORIG0017-694127388M/C31/05/2007

3.5 Modules Details- Select the MODULES DETAILS menu to view counters for items

processed:

SUPMODULES DETAILS

MODULE SWVER SERIALS # CYCLEMETER 30.11 123456789012BASE 1.00.f 123456789012 12346ALD 12347RATE 04.07B

ESCAPE REF PRINT PREV NEXT

- Select REF to view the reference data:

SUPREFERENCE DATA

MODULE SW PART NB BOARD PART NB

BASE BOARD 4132243U-A PPPPPPPCISSSSSSMETER BOARD 4127511Q-B PPPPPPPCISSSSSSRATE NOT AVAILABLE NOT AVAILABLE

ESCAPE PREV NEXT

3.6 Activity Error List- Select the ACTIVITY ERROR LIST menu to view counters for

items processed:

SUPACTIVITY ERROR LIST

# ERROR OCCURRENCE LAST OCC. DATE

01 P23 001 MM/DD/YYYY HH:MM:SS02 P65 006 MM/DD/YYYY HH:MM:SS03 S03 005 MM/DD/YYYY HH:MM:SS

ESCAPE PREV NEXT

Last reset date : 12/01/1990 00 : 00

RESET

The improved error code management is done on the base boardit include the error code, the number of occurrence of the error andthe time and date of the last occurrences.All selected errors (use of error compartment flags) are storedinto specific tables with all possible errors.

Page 70: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Report Printing70

ORIG0017-704127388M/C31/05/2007

This table can be uploaded to OLS server; at the end of the call,if no error occurred during the log upload, the table will be deleted.The table can be deleted too by user on the report screen afterconfirmation.

- Press RESET .

ESCAPE OK

DO YOU REALLY WANT TO RESET ACTIVITY REPORT ?

INFO

- Press OK to reset activity report and get the confirmation.

ESCAPE OK

CONNECTION TO SERVER IS REQUIRED PRIOR TO ACTIVITY REPORT RESET

TO AVOID INCOHERENCE.DO YOU WANT TO CONNECT NOW ?

INFO

When user has request to reset the activity report, a confirmationmessage is displayed to be sure the user wants to reset report. Ifuser validates this message and if the OLS server is declared onthe device a second message is displayed to request to send thelog to the server prior to resetting them.

Page 71: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Report Printing 71

ORIG0017-714127388M/C31/05/2007

3.7 Activity History Report- Select the ACTIVITY HISTORY REPORT menu to view for items

processed:

SUPACTIVITY HISTORY

# # T REASON CALL CALL DATE AND TIME ST

1 M STATISTICS UPLOAD MM/DD/YYYY HH:MM CX2 M STATISTICS UPLOAD MM/DD/YYYY HH:MM OK3 A GENERIC MM/DD/YYYY HH:MM CM4 A GENERIC MM/DD/YYYY HH:MM OK

ESCAPE

This report is used to displayed all call made to the postal orservice server. It informs user with the call type 'automatic ormanual) and with the communication status (connection error,communication error, protocol error or session OK).

This table can be uploaded to the OLS server.The following status can be display:- OK: The session completes succesfully,- CX: The connection cannot be established with the server,- CM: A time out occurrence during the connection or the session

had been stopped with no reason,- PR: Something wrong had occured during the session and the

process had not been done (for example if the statistics are notsent to the server during a statistics upload session.

Page 72: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode72

ORIG0017-724127388M/C31/05/2007

4. SUPERVISOR MODEUnder this mode, the Supervisor can access all the machinefunctions, except postage printing. The scrolling procedure fromscreen to screen is the same as in the user mode, except that thesupervisor mode includes a number of extra configuration functionkeys. By definition, the supervisor has free access to all thedepartments and as such he is not prompted by the machine toenter any code after the Supervisor PIN has been entered.

Mail processing cannot be done in this mode.

4.1 Enabling the supervisor modeThe supervisor mode may be activated by entering the supervisorcode (4 digits):- at power-up (or by pressing any key if the machine is in the

standby mode);- or by pressing the NEXT key twice on main screen, then the

SUPERV key.The screen below will appear:

PIN NUMBER ?****

ESCAPE OK

- Enter the supervisor code (4 digits) and press OK or OKkey.

Page 73: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode 73

ORIG0017-734127388M/C31/05/2007

From the main screen press on key MENU . The main menu inthe supervisor mode will appear:

HOME OK

1 SUPERV. SETUP2 DISPLAY SETUP3 DEPARTMENTS4 PRINT INKER SERVICING5 REPORTS6 WP SETUP

0 USER SETUP

CLEAN

SUP

MENUS

then (by pressing )

HOME OK

9 ONLINE SERVICES10 WP SETUP

CLEAN

7 INK INFORMATION8 POSTAL SERVICES9 ONLINE SERVICES

SUP

8 RECREDIT SERVICESMENUS

The mini-message "SUP" indication or the menu headingsindicates that the user is in the supervisor mode.

GENERALITIES

A number of menus or selection keys can be accessed only in thesupervisor mode:- The MODIFY function used to modify for instance names

(departments, memory, advertisement, etc.) or status (slogan,or mini die),

- The DEFAULT function designed to select a default value,- The C key designed to do a backspace in the alphanumeric

entry screen.In the supervisor mode, the complete lists are displayed on thescreen (and not only the opened elements in a list).

Page 74: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode74

ORIG0017-744127388M/C31/05/2007

On the screens, the default values are signalled by a tick "✔". Tochange a default value, select a new value and press DEFLT key.The "✔" checkmark moves to indicate the new selection.

Selecting a value as a DEFLT , means that it will be activewhen the mail machine is powered on or returns fromsleep mode.

In the "SLOGAN" menu, select "SLOGAN 3", using keys and or numeric key 3 :

ESCAPE DEFLT

SLOGAN 0 NO SLOGAN1 SLOGAN12 SLOGAN2

4 NEW SLOGAN5 SLOGAN56 SLOGAN6

3 SLOGAN3

MODIFY

SUP

When pressing key DEFLT , the following screen isdisplayed:

ESCAPE DEFLT

SLOGAN 0 NO SLOGAN1 SLOGAN12 SLOGAN23 SLOGAN34 NEW SLOGAN5 SLOGAN56 SLOGAN6

4 NEW SLOGAN

MODIFY

SUP

To set an advertisement slogan "ACTIVE", select it in theprevious screen and press MODIFY . The following screenis displayed:

Page 75: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode 75

ORIG0017-754127388M/C31/05/2007

ESCAPE LOAD

STATUSNAME MARKETINGNUMBER 1EXIST YES

MODIFY

ACTIVENOT ACTIVESTATUS

SUPSLOGAN MODIF

Select ACTIVE by simply using keys andMODIFY . Validate with OK .

Principle for making a mail class die or text message active is thesame as for advertisement slogan.

4.2 User setup (in supervisor mode)When pressing "USER SETUP" the screen below appears:

HOME OK

BUZZERCONTRASTINSERTER

LANGUAGE

MODIFY

ON KEYMED MAX

FRANCAISENGLISHOFF ON ERRMIN LOW

USER SETUP

ONOFF

Select the language, the buzzer function and the contrast simplyby using keys and MODIFY . Press OK to validate allthe selections.

Page 76: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode76

ORIG0017-764127388M/C31/05/2007

4.3 Supervisor setupWhen selecting "SUPERVISOR SETUP" (after entering insupervisor mode), the screen below appears:

HOME OK

SUPERV SETUP 1 SECURITY2 TIME3 TIMEOUT4 ROLL PAPER DENSITY5 LOAD RATE6 DYNAMIC SCALE TESTS7 SERIAL PORT SETUP

1 SECURITY

SUP

4.3.1 SecurityAfter selecting “SECURITY” in the main supervisor menu, thebelow menu will be displayed:

ESCAPE OK

MACHINE STATUSHIGH VAL THRESLDPC ABSENT MODE

USER PIN N0

MODIFY

LOCKEDNORMAL0000

10000ACTIVE LOCKED

SUPSECURITY

where:

- USER PIN NO : is used to define the user accesscode (4 digits). Note: '0000' = freeaccess.

- MACHINE STATUS : becomes “LOCKED" when themaximum number of pin codeattempts is reached.

Page 77: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode 77

ORIG0017-774127388M/C31/05/2007

- PC ABSENT MODE : when active, it will allow the machineto process mailing connected to a PCmanaging mailing accounts, even if aconnection problem happensbetween the machine and the PC.

Press OK to validate all the selections.

DEFINING THE HIGH VALUE THRESLD

In the "SECURITY" screen, after selecting the "HIGH VALTHRESLD" menu, press MODIFY ; the below screen will bedisplayed:

ESCAPE OK

USER PN NUMBEROLD VALUE : 1245 NEW VALUE : 1300

Simply enter the new value, using the numeric keypad (with nopoint or comma, e.g.:99000 corresponds to 99.000). Validatewith OK .

4.3.2 TimeAfter selecting "TIME" in the main supervisor menu, the screenbelow will be displayed:

ESCAPE OK

TIME SETUP (HHMM)OLD VALUE : 1417NEW VALUE : 1455

To set the time, simply enter the new value, using the numeric keys(max + 3hours). Validate with OK .

Page 78: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode78

ORIG0017-784127388M/C31/05/2007

4.3.3 TimeoutAfter selecting "TIME OUT" in the main supervisor menu, thebelow screen is displayed:

ESCAPE OK

START(10 - 9999) 0015

STANDBY(1 - 9999) 0120SLEEP(30 - 9999) 0240

MODIFY

STOP(1 - 9999) 0005

SUPTIMEOUT (SEC.)

The next delays are determined by the supervisor (between 0 and3600 seconds, with increments of 1 second) and are expressedin seconds:

- START: waiting time for the first document with the transportmotor in operation (this is not settable with an autofeed attached).

- STOP: time-out before the machine stops after the last documentprocessing.

- STANDBY: time-out before the printhead returns to the protectionposition, after the motor stops (advised value: 150s).

- SLEEP: time-out before the machine goes into sleep modeafter the printhead returns to the protection position (advisedvalue: 120s).

To modify the "SLEEP" time, select "SLEEP" using key ; enter the desired time (in seconds) using the

numeric keys. Confirm with OK .

In inserter mode ON, the timeouts are disregarded, themachine runs constantly.

Page 79: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode 79

ORIG0017-794127388M/C31/05/2007

4.3.4 Load rate- Select the menu "LOAD RATE" in the main supervisor menu.- Insert the memory card into the reader, on the right side of the

machine;- Press OK to initiate the downloading operation.

LOADING IN PROGRESS

INFO

then:

LOADING SUCCESSFUL

INFO

OK

4.3.5 Dynamic scale testsThis function should only be used at the technical department’srequest.

ESCAPE OK

DYNAMIC STATICWEIGHT 01 b 0.0 oz 01 b 0.0 ozTHICKNESS 0 mm 0 mmLENGHT 0 mm LOWOVERSIZE LOW LOW

DS TESTS

MOTOR DYN

SUP

Page 80: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode80

ORIG0017-804127388M/C31/05/2007

4.3.6 Serial port setupThis feature allows the Supervisor set up and define whichexternal unit (e.g. SCALE or SCANNER) is connected to a port.When selecting "SERIAL PORT SETUP", the following isdisplayed:

This function should only be used at the technicaldepartments request.

ESCAPE OK

PORT 2

PORT 1

MODIFY

SUPSERIAL PORT SETUPSCALE

RTD

- Select a port (Port 1 for example) using keys and pressMODIFY : a list of the possible external units is displayed.

- Select a external unit using keys .- Confirm with OK .- Repeat the operations with the other port.- Press OK .

4.4 Display setupThis mode is accessible in User and Supervisor mode.

See the paragrah "Configuration of the main screen display" inthis section.

Page 81: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode 81

ORIG0017-814127388M/C31/05/2007

4.5 DepartmentsAfter selecting "DEPT" in the main supervisor menu, the followingmenu is displayed:

HOME MODIFY

DEPARTMENTS 1 DEPT0012 DIRECTION3 DESIGN4 RESEARCH5 D0056 D12

1 MARKETING OPEN

SETUP

REPORT ONLABEL

SUP

After selecting a department using keys and (orby pressing directly the numeric key corresponding to theselection), when pressing key MODIFY from the above screen,the following menu is displayed:

ESCAPE RESET

STATUSDEPT NAMEDEPT NUMBERDEPT PIN

MODIFY

LOCKEDCLOSEDOPENMARKETING9012123456781234

SUPDEPARTMENT MODIF

DEPT

OK

Then, using key MODIFY , and , the supervisormay:- create a department (OPEN),- close a department (CLOSED),- unlock an automatically locked department: lock out occurs if

more than 8 attempts have been made to access this departmentwith a wrong pin code. The department name will disappear inuser mode from the menu selection when locked out.

- choose a name (up to 12 characters),- choose a department number (8 digits only when a scale is not

interfaced, 4 digits with a scale),- choose an access pin code (code 0000 = free access),- reset the current department register (key RESET ).

Page 82: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode82

ORIG0017-824127388M/C31/05/2007

To clear all the registers, select SETUP in the mainDEPARTMENT menu:

ESCAPE OKRESET

ON OFFDEPARTMENT

SUPDEPARTMENT SETUP

Then, press key RESET and press OK to confirm.

DEPARTMENT : is used to enable the department mode.When this mode is activated, theDEPARTMENT menu is displayed onthe main screen.

The machine is supplied with DEPARTMENT OFF ; inorder to use the departments, select DEPARTMENT

ON (using key ). Validate with OK . Youshould then select DEPARTMENT in the main supervisormenu to open and define the departments you want touse (see on previous page).

The machine is configured by default as follows:- With 0000 code for all departments opened by the supervisor,- With names from D1 to D50 (optionally D200) corresponding to n° 1 to

50 (or 200 according to the option).

In the "no department" mode, all the values are assigned to adummy department (D0 MISCELLANEOUS) which cannot beaccessed by the user. This department will be reset with the otherones, when the registers are cleared. This department appearson the printed reports.

Page 83: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode 83

ORIG0017-834127388M/C31/05/2007

4.6 Print inker servicing- From the main menu, select "PRINT INKER SERVICING"; the

screen displays:

HOME OK

ALIGN.

CLEAN

B C D E F G H I J KA

SUPPRINT INKER SERVICING

PRINT

- Load short labels (in preference) and select PRINT ; themachine prints a test impression:

In order to adjust the alignment, select the letter corresponding tothe straightest vertical line (letter F in the above example), thenpress OK to confirm.

Print inker servicing is required every time a new printheadis installed.

4.7 ReportsAfter selecting "REPORTS" in the main supervisor menu, thefollowing menu is displayed:

HOME OK

SUPERV REPORTS 1 MODULES DETAILS2 SETUP REPORT3 DEPT SETUP REPORT4 PRINT VALUE HISTORY5 POSTAGE SET HISTORY6 GENERAL REGISTER7 BATCH REGISTER

SETUP

REPORT ONLABEL

SUP

1 MODULES DETAILS

Page 84: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode84

ORIG0017-844127388M/C31/05/2007

then (pressing key ):

HOME OK

SUPERV REPORTS 12 ACTIVITY ERROR LIST13 ACITIVITY HISTORY14 AUTOMATIC CALL LIST

SETUP

REPORT ONLABEL

SUP

Like in user mode, it is possible to select the label, rolltape or printer (a printer using the optional I/O board isconnected to the machine); see this chapter.

Select "DEPT SETUP REPORT" and press OK :

DEPT SETUP REPORT

DATE 10-24-00 DIE N XXX YYYYYY

NO NAME STATUS PIN

1 Accounting OPEN 06212 Marketing OPEN 69693 D03 OPEN 14454 D04 CLOSED 02215 Bookshop OPEN 00186 D06 CLOSED 02777 Car park CLOSED 2012

Page 85: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode 85

ORIG0017-854127388M/C31/05/2007

4.8 Ink informationSelect "INK INFORMATION" from the main supervisor menu list:

MENU

CONSUMED :XX %COLOUR :REDSTATUS :READYFIRST DATE USED10/29/2004

HEADSET100%

See "Ordering Supplies" section for information on re-placement Ink cartridge.

4.9 Recredit servicesThe telephone number of Royal Mail credit re-setting centre isstored in the franking machine. This is used when you want topurchase credit.

Modification of the telephone number is possible by selecting"RECREDIT SERVICES" in the supervisor main menu:

HOME OK

RECREDIT SERVICES 1 CREDIT

SUP

SETUP

Then select SETUP . Such a setting may be necessary in case ofmodification of your telephone network (for example a new prefixfor an external line), or if you are advised that this number haschanged, it must be entered as detailed below.

Page 86: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode86

ORIG0017-864127388M/C31/05/2007

ESCAPE OK

TELEPHONE # 123456DIALTONE ON LOW POSTAGE THRESHOLD 123

PREFIX

MODIFY

SUPPOSTAL CONNECTION SETUP33

OFF

To add or to modify a number, press MODIFY and entera number using the numeric keys. Confirm with OK .

It may be necessary to enter a pause between the outsideline digit and the new telephone number: add a " - "character after the prefix.

CREDIFON PIN NO: is used to define the credit access (4 digits)

"0000" = free access.

LOW POSTAGE THRESHOLD

After selecting the "LOW CREDIT THRESHOLD" (use key to select, then press MODIFY ), the below screen will be

displayed:

ESCAPE OK

LOW CREDIT THRESHOLDOLD VALUE : 1417NEW VALUE : 1455

Simply enter the new value, using the numeric keypad (with nopoint or comma, e.g.:99000 corresponds to 99.000).When the postage is below the low postage threshold value, amessage will be prompted in the main menu.

Page 87: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode 87

ORIG0017-874127388M/C31/05/2007

4.10 Online servicesSee the "Online services" guide.

4.11 Load an advertisement slogan or a mini die

Principle for downloading an advertisement slogan or amini die is the same.

- From the main menu, select "SLOGAN" using key IMPRNT ,, then by pressing LIST ; the following is displayed:

ESCAPE DEFLT

SLOGAN 0 NO SLOGAN1 SLOGAN12 SLOGAN2

4 NEW SLOGAN5 SLOGAN56 SLOGAN6

3 SLOGAN3

MODIFY

SUP

- Select a slogan, using keys and or numeric key.- Press MODIFY ; the following will be displayed on the screen:

ESCAPE LOAD

STATUSNAME MARKETINGNUMBER 1EXIST YES

MODIFY

ACTIVENOT ACTIVESTATUS

SUPSLOGAN MODIF

- Modify NAME, or insert the memory card into the reader, on theright side of the machine and press LOAD to initiate thedownloading operation.

LOADING IN PROGRESS

INFO

then:

Page 88: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode88

ORIG0017-884127388M/C31/05/2007

LOADING SUCCESSFUL

INFO

OK

- Press OK .- The downloaded slogan is now accessible in SLOGAN menu in

user mode.

4.12 Rate configurationTo set a predefined rate configuration as a defaultparameter, see paragraph 4.1 "Enabling the supervisormode" in this section.To modify the name (except for "user rate") or thecharacteristics of a predefined rate configuration, theprocedure is the same as in the user mode, followed bypressing STORE . Then the screen displays:

STORE RATE CONFIGURATION ?

Then, press OK .

4.13 Dynamic scale high accuracy configuration modeThe "high accuracy" mode (H. A.) is used to improve the weighingaccuracy. When this mode is not selected, the speed may beincreased.To enable or disable the "high accuracy" mode:- From the main screen (in supervisor mode), press on SCALE ;

the following screen is displayed:

Page 89: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode 89

ORIG0017-894127388M/C31/05/2007

OK

DEFAULT SCALE

DEFLTHOME

1 WEIGHING PLATFORM0 DYNAMIC SCALE

SUP

- Select DYNAMIC SCALE and press OK :

ESCAPE DEFLT

DYNAMIC SCALE MODE1 DYNAMIC WEIGHING ON2 DYNAMIC BATCH

0 DYNAMIC WEIGHING OFF

H.A.

SUP

- Press on key H.A. , the below screen appears:

ESCAPE OK

HIGH ACCURACY ON OFF

SUPHIGH ACCURACY SETUP

- Enable (or disable) the function (using key ) ON (orOFF), and confirm with OK .

4.14 Programming memories 1 to 9Up to 9 configurations may be stored into memories 1 to 9.- From the main menu, make all the required selections on the

machine (amount, department, text, slogan, moistening, etc.,verifying that they are active);

- Press OK to return to the main menu:

Page 90: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode90

ORIG0017-904127388M/C31/05/2007

DEPT NEXTSCALE IMPRNT

3

RATE

51ABC

XX . XX . XXLow PostageDEPT123456 MARKETDES 1235,012

3 00000 g

RATE_NAME1Low Postage

- To select a memory to be configured, press key M in order todisplay the memory list:

HOME STORE

JOB MEMORIES 0 USER JOB MEMORY1 MARKETING2 MODEM INFORMATION3 DESIGN4 M45 M54 M4

MOFIFY

SUP

- Select a memory using arrows and or byentering its number.

- In order to assign a name to the memory, press key MODIFYinstead of OK :

ESC OK

NUMBER

NAME

MODIFY

4

M4

SUPMEMORY SETUP

To modify the NAME of the memory, press MODIFY to haveaccess to the alphanumerical entry screen (see next paragraph).Validate by pressing OK .

Page 91: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode 91

ORIG0017-914127388M/C31/05/2007

HOME STORE

JOB MEMORIES 0 USER JOB MEMORY1 MARKETING2 MODEM INFORMATION3 DESIGN4 M45 M54 M4

MOFIFY

SUP

- Press STORE to validate the memory; the screen displays:

ESCAPE OK

CONFIRM SETUP OFJOB MEMORY X

or (if the memory "X" is already used):

ESCAPE OK

CONFIRM OVERWRITING OFJOB MEMORY X

- To validate, press OK ; the screen displays:

Page 92: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode92

ORIG0017-924127388M/C31/05/2007

YESNO

DEPARTMENT IN JOB MEMORY:YES OR NO

- press YES to validate the department previously selected.

You will keep a software snapshot of the machine status beforereturning to the initial screen.

4.15 Text modificationFrom the main menu, press IMPRNT , select the text area andpress LIST :

ESCAPE DEFLT

TEXT/MESSAGE

MODIFY

0 NO TEXT1 HAPPY BIRTHDAY2 CUSTOMERS FIRST

4 HAPPY NEW YEAR5 DRIVE SAFELY

3 MERRY CHRISTMASSUP

Select the text to modify with and ,and thenpress MODIFY :

TEXT MODIF

STATUS NOT ACTIVE ACTIVETEXT TEXT 3NUMBER 3

ESCAPE MODIFY OK

Select TEXT with .Then, press key MODIFY , the below menu is displayed:

Page 93: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode 93

ORIG0017-934127388M/C31/05/2007

FREE TEXTINK JET _ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789 -#@/.:*

NEXTESCAPE

- Use the arrow keys to move the cursor to the character to bedefined:

- key NEXT to select highlighted character and move tothe next position in name.

- key C is used to backspace (with deletion).- Selection of the desired character:

- The arrows are used to select a character from the listproposed.

- Numbers may also be defined using the numeric keys.- Validate completed name with OK .

You can use the " " character to print your text on to twolines.

4.16 PC connection Recovery ModeIn case of a connection problem between the franking machineand the PC, the PC connection recovery mode enables thefranking machine to store in memory the partial franking data andto transmit them to the PC as soon as the connection is re-established.

These data will show the total amount franked and the totalnumber of items without distinguishing postal services used.

Page 94: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode94

ORIG0017-944127388M/C31/05/2007

To switch the system to Recovery Mode (PC absentmode)

After the M261 error code message, the following screen willshow:

ESCAPE OK

PIN NUMBER ? _

- The supervisor PIN number must be entered, then press OK .- Then select “1 SECURITY”.

HOME OK

SUPERV. SETUP

2 TIME3 TIMEOUT4 LOAD RATE5 DYNAMIC SCALE TESTS6 SERIAL PORT SETUP

1 SECURITY

SUP

- Scroll down to “PC ABSENT MODE” and select “ACTIVE”:

ESCAPE OK

MACHINE STATUSHIGH VAL THRESLDPC ABSENT MODE

USER PIN N0

MODIFY

LOCKEDNORMAL0000

10000ACTIVE LOCKED

SUPSECURITY

- Press OK and then EXIT .

You are now ready to frank items in PC connection recovery

Page 95: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Supervisor Mode 95

ORIG0017-954127388M/C31/05/2007

mode. When the PC connection is re-established, the frankingmachine will automatically switch back to PC ABSENT MODELOCKED.When in PC (absent) Mode ACTIVE, the franking machine canoperate even though the PC connection (and MailManager)indicates a connection problem between the franking machineand the PC.

4.17 Exiting the supervisor modeTo deactivate the supervisor mode, select the EXIT key fromthe supervisor menu (return to the main menu) or press key which will set the machine to the sleep mode.

Page 96: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

96

ORIG0017-964127388M/C31/05/2007

Page 97: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

97

ORIG0017-974127388M/C31/05/2007

SECTION C: MAINTENANCE ADVICE

1. TROUBLE SHOOTING ..................................................... 991.1 Misfeed 99

1.1.1 In the feeder 991.1.2 In the franking machine 991.1.3 In the dynamic scale 101

1.2 Problems: machine and feeder 1021.3 Problem: dynamic scale 1051.4 Error codes 106

2. GENERAL MAINTENANCE ............................................. 1072.1 Replacement of the brush and moistening sponges 1072.2 Cleaning of the rollers 1082.3 Cleaning the ink cartridge 1092.4 Replacing the envelope pressure units

(dynamic scale) 1102.5 Removal of the postage meter 111

Page 98: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

98

ORIG0017-984127388M/C31/05/2007

Page 99: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Trouble shooting 99

ORIG0017-994127388M/C31/05/2007

1. TROUBLE SHOOTING

1.1 Misfeed

1.1.1 In the feeder- Open the feeder cover,- Unlock the conveyor (central blue button) and lift it,- Carefully remove the misfed envelopes,- Press the conveyor to put it in place again,- Shut the cover.

1.1.2 In the franking machine- With the thumb, pull the handle

located on the right side ofthe machine, in direction (1).

- Carefully remove the misfedenvelopes,

- Push the handle again.

Push lever underneath in an upwards direction

(1)

(2)

When more free space isrequired to facilitate the accessto the machine, you may shiftthe whole machine tablesideways by lifting the tab underthe handle in direction (2).

Page 100: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Trouble shooting100

ORIG0017-1004127388M/C31/05/2007

- Then the drawer is fully open

- After the misfeed has been cleared, firmly push the wholeassembly into the machine.

Page 101: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Trouble shooting 101

ORIG0017-1014127388M/C31/05/2007

1.1.3 In the dynamic scaleIn the event of a jam under the conveyor- Open the cover of the dynamic scale;- Press the handle on the left side in order to raise the conveyor;

- Remove the envelope jammed;- Release the handle to restore the conveyor to its position;- Close the cover.

jammedenvelope

Page 102: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Trouble shooting102

ORIG0017-1024127388M/C31/05/2007

1.2 Problems: machine and feeder

SOLUTION

Check the power cord and theconnection.

- Is it switched on? Is it connected?- Is the printer mode selected in

the SETUP menu?

Make sure that it is properlyconnected (see pages 20-21).

- Make sure that the feeder andmachine covers are closed.

- Is the feeder connected?- If you have no feeder, make sure

that the terminator is fitted (seepages 20-21).

- Make sure in menu STAMP/MODE that the machine is not inthe TRANSPORT or theMESSAGE mode (with nomessage selected). Return toNORMAL mode.

- Did you remove the protectionsfrom the ink cartridge beforeinserting it into the machine?

- Clean the ink cartridge (menuSETUP/CLEAN).

PROBLEM

The machine cannot getstarted.

The printer does notoperate.

The feeder does notoperate.

The machine displays themessage "COVEROPEN" at start-up.

The machine does not printand displays no message.

Page 103: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Trouble shooting 103

ORIG0017-1034127388M/C31/05/2007

PROBLEM

Poor printing quality

Envelopes are beingstained by machine

Poor moistening

Envelopes are not fedproperly or are doublefeeding.

Items are not properlyejected.

SOLUTION

- See paragraph "Cleaning theink cartridge".

- Make sure that the side draweris properly closed.

- Make sure that the side draweris properly closed.

- Clean rollers (see “Generalmaintenance” section) and thetable.

- Is the machine in the moisteningmode?

- Make sure that the water tank isnot overfilled or empty.

- Slightly shake the tank toeliminate air bubbles.

- Check the brush and thesponges (see “Generalmaintenance” section).

- Decollate the envelopes (see"Envelope feeding" section).

- Bevel the edge of envelopestack (see “Envelope feeding”section).

- Make sure that the A position isselected for thin items.

- Make sure that the side draweris properly closed.

- Clean the rollers.

Page 104: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Trouble shooting104

ORIG0017-1044127388M/C31/05/2007

PROBLEM

Labels are not properly fed.

The scale does notcommunicate with themachine.

Communication error

SOLUTION

- Avoid leaving the labels too longin the machine.

- Avoid placing too many labelsin the dispenser (70 max.)

Make sure that it is properlyconnected (see page 21).

Check the insertion of the metermodule.

Page 105: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Trouble shooting 105

ORIG0017-1054127388M/C31/05/2007

1.3 Problem: dynamic scaleMessage: S105 Oversize sensor error. Clear and clean window

under dynamic scale unjam handle.

window oversizesensor

Page 106: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Trouble shooting106

ORIG0017-1064127388M/C31/05/2007

1.4 Error codes

Codes Solutions

M258 Information message: the franking machine operatesin Recovery Mode. The PC is not counting. The PCmode is ACTIVE in Supervisor Mode (and also inService Mode).

M259 Check that the PC is on.Check the PC connection.Check that the PC software is running.

M260 Call Service.

M261 Check the PC connection.Activate PC Mode in Supervisor Mode.

M262 Activate PC Mode in Supervisor Mode.

For further operation details on MailManager, please referto MailManager Operation’s Guide.

Page 107: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

General Maintenance 107

ORIG0017-1074127388M/C31/05/2007

2. GENERAL MAINTENANCE

2.1 Replacement of the brush and moistening sponges- Switch off the franking machine;- Separate the feeder from the franking machine;- Unlock the conveyor (central blue button) and lift it;- To remove the brush, raise it and lightly pull it.

- To remove the sponges, take off the metal sponge retainer.

Page 108: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

General Maintenance108

ORIG0017-1084127388M/C31/05/2007

rollers

Clean the rollers with a damp cloth.

2.2 Cleaning of the rollersShift the machine sideways by releasing handle (see section 1.1).

Page 109: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

General Maintenance 109

ORIG0017-1094127388M/C31/05/2007

Prior to switching off the machine, be sure to press key. Turn off the machine only when the standby screen

is displayed (date and time).This will avoid keeping the ink cartridge in the unprotectedprinting position (which may cause the ink to dry out andbecome unusable).

2.3 Cleaning the ink cartridgeIn case of poor printing quality:- Press key CLEAN , in order to run a cleaning cycle for the ink

cartridge.- If running a cleaning cycle for the print head is not enough,

remove the ink cartridge (see paragrah "Ink cartridge " inchapter 1) and clean the ink cartridge with the cleaning kitonly.

Page 110: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

General Maintenance110

ORIG0017-1104127388M/C31/05/2007

(1)

(1)

(2)

Squeeze hereon the envelopepressure unit to

remove it.

2.4 Replacing the envelope pressure units (dynamic scale)- Squeeze the pressure unit (1) at the position indicated and pull

(2).- Insert the new pressure unit and drive it home.

envelope pressure units

Page 111: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

General Maintenance 111

ORIG0017-1114127388M/C31/05/2007

2.5 Removal of the postage meter- Switch off the franking machine,- Open the cover,- Hold the handle on the meter and pull it upwards

Page 112: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Specifications112

ORIG0017-1124127388M/C31/05/2007

SPECIFICATIONS

• Speed: - IJ70 in weighing mode* . : up to 5 100 items/hour- IJ70 only ...................... : up to 9 000 items/hour

* with dynamic scale

•Ink cartridge capacity ..... : 50000 imprints with indiciumand town circle only

• 50 or 200 departments according to the option

• 10 job memories

• Dimensions and weight- Franking machine width ..... : 335 mm- Feeder width ..................... : 270 mm- Dynamic scale width .......... : 545 mm- Feed platform width ........... : 235 mm- Depth ................................ : 460 mm- Height ............................... : 250 mm- Franking machine weight ... : 16 kg- Feeder weight ................... : 12 kg- Dynamic scale weight ........ : 22 kg- Feed platform weight ......... : 1,4 kg

• Envelopes dimensions- Min. length ........................................... : 140 mm- Max. length .......................................... : 330 mm- Min. width ............................................ : 90 mm- Max. width ........................................... : 260 mm- Max. thickness (without dynamic scale) : 16 mm- Max. thickness (with dynamic scale) .... : 12 mm- Moistening max thickness .................... : 8 mm- Min. weight (dynamic scale)................... : 3g- Max. weight (dynamic scale) .................. : 1000 g

Page 113: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Specifications 113

ORIG0017-1134127388M/C31/05/2007

• Steps in dynamic weighing mode: 1g

• Label dimensions (pre-cut and self-adhesive)- Max. width ......................... : 40 mm- Min. length ......................... : 155 mm- Max. length ........................ : 215 mm

• Power requirements- Power supply ..................... : 230 V (+ 10%) 2 poles with earth

(up to standards NFC15-100)- Frequency ......................... : 50 Hz- Max. current rating (full configuration): 1 A

• Operating conditions- Ambient temperature ......... : 5 to 40 °C- Relative humidity ............... : 15 to 80 % with no condensation

• Noise: < 73 dBA

• Access code for the initial user : 1234 (This code can bechanged in the Supervisor mode to any number up to 4 digits).

Page 114: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Ordering Supplies114

ORIG0017-1144127388M/C31/05/2007

• Supplies- Ink cartridge, re-order code 70885- Labels (length 155 mm), re-order code 70142- Labels (length 215 mm), re-order code 70143- Feeder sponge x3, re-order code NPMFD/530/1119- Feeder brush, re-order code NPMFA/570/0174- Slogan memory card,- NEOSEAL or sealing solution, recorder code 71007

Contact Neopost Direct Supplies for all the above items.

Neopost Direct SuppliesNeopost HouseSouth StreetRomfordEssex RM1 2AR

Phone: 0845 880 0002

Online ordering: www.neopost.co.uk

Page 115: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Index 115

ORIG0017-1154127388M/C31/05/2007

AAccess code 34

BBatch mode 38Batch Registers 68, 69Brush replacement 107

CCleaning of the rollers 108Configuration 61Credifon

max amount 51min amount 51new PIN 52recrediting 51

DDate

modification 48postdating 49

Dating mode 60Default values change 74Department

selection 50Departments

supervisor mode 81Unlocking 81

Differential Weighing Mode 39Display setup 80Dynamic scale 37, 79dynamic scale

installation 19

INDEX

EEntering postage value 43Envelopes

feeding 28moistening 32processing 45, 46

External scale 42External weighing platform 38

FFeed platform 17feed platform 17Feeder 18

connection 21feeder

installation 18

GGuides adjustment 28

HHigh accuracy configuration mode 88High value threshold 77

IInk cartridge

cleaning 109replacement 23

Ink information 85inker servicing 83Inserter 32Installation 17

Page 116: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

Index116

ORIG0017-1164127388M/C31/05/2007

LLabel

feeding 30processing 46

Load rate table 79Low postage threshold 86

MMail processing 45Memories

programming 65, 89recalling 65user memory 65

Mini die change 48Misfeed 99Moistening 32

PPass through (Seal only) 59Postage meter removal 111Postage value 43Print inker servicing 83Printer

connection 21

RRate 43Rate configuration 88Recredit services 85Registers

clearing 82Reports

printing 66supervisor mode 83

SScale

connection 21Operation 42

Security 76Serial port setup 80Slogan change 48Specifications 112Sponges replacement 107Supervisor mode 72Supervisor setup 76

TText 48Thickness adjustment 29Time 77Timeout 78Timeout setting 78

UUser setup 75

WWater tank 31Weighing platform

installation 24operation 38

Page 117: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

117

ORIG0017-1174127388M/C31/05/2007

FURTHER ASSISTANCE

Contact Neopost for further assistance if you have problems inoperating the machine:

Tel: 0845 880 0000

Page 118: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

4127388M/C31/05/2007 ORIG0016-01

USER'S GUIDEFRANKING MACHINEIJ-70

Page 119: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

4127388M/C31/05/2007 ORIG0016-02

postagemeter

inkcartridge

blue button forconveyor release

device

removablewater tank

thickness adjustment2 positions blue button

cover

pre-cutlabel

dispenser

graphicscreen

keyboard

ON/OFFswitch(rear)

memorycard

reader

adjustableside

guide

conveyorfrontguide

cover

removablerear

guide

accessoriesand

documentationarea

feedplatform

automaticfeeder

frankingmachine

table

modemsocket(rear)

Page 120: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

4127388M/C31/05/2007

Products presented in this guide are conformto requirements of directives nbr 73/23/CEEand 89/336/CEE.

ORIG0016-03

Neopost has implemented a program for therecycling of worn franking machines and ma-chines at the end of their lifetime. Contribute ina responsible way to the environmental pro-tection by consulting your retailer internet site,or by contacting him. He will inform you of thecollection and treatment processes of thesemachines.

Page 121: IJ-70e User Guide · Congratulations on choosing the Neopost IJ 70 franking system. The IJ 70 is the result of the expertise and innovative capabilities of a worldwide Neopost group

4127388M/C31/05/2007 ORIG0016-04

Issu

e 3

1/0

5/2

00

7 -

41

27

38

8M

/C

Neopost House, South Street, Romford, Essex, RM1 2AR.Telephone : Romford (01708) 746000 Fax No : (01708) 727192