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2007New Realities, Roles and Resources

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Association Sponsor

The Electronic Library

Learn about:l Library 2.0l Social Networkingl Information Managementl Web Site Usabilityl Federated Searchl Information Discoveryl Web Search Enginesl Information Literacyl Teaching & Learningl Next Generation Usersl Transformative Technologiesl Knowledge Sharing

8 – 9 October 2007Copthorne Tara HotelLondon, UK

7 October 2007Master Classes

8 – 9 October 2007 Conference and Sponsor Showcase

Supported by

Diamond Sponsors

Platinum Sponsors

Gold Sponsors

Final Programme

Media Sponsors

Learning Partner

Welcometo the ninth annualInternet LibrarianInternational—the onlyinternationalconference to focusclearly and intensively oninformation professionalsand their use of the internetas a vital research andworkplace tool.

All of us involved in organising theconference this year are delighted you’rehere. The new realities faced by informationprofessionals in a 2.0 world reflect the upheaval inthe profession and in the world of electronicinformation. New resources crop up every day andnew technologies require rethinking the role of aninternet librarian.

Please take advantage of your attendance at InternetLibrarian International to learn from the excellentspeakers gathered here, to network with fellowdelegates and gain insights from their knowledge andexperience, and to visit our sponsors to understandtheir products and new services.

I would personally like to thank the advisorycommittee for their help throughout the conferenceplanning process.

Marydee OjalaConference Co-Chair

Conference Wikihttp://ili2007.pbwiki.comOur conference wiki contains conference tips, suggestions forsightseeing, and opportunities to share information. Use it topractice your wiki skills!

Conference Ninghttp://library20.ning.com/group/internetlibrarianThe conference has a Ning as well, which is part of the Library 2.0Ning.

Conference TagThe official conference tag for Internet Librarian International isILI2007. Please use this for blog post tags and photos.

CateringCoffee breaks will be held in the Shannon Suite Foyer and lunch in The Brasserie. Coffee breaks and lunch are included in thedelegate fees.

Evening ReceptionAn evening reception will be held on Monday 8 October from 17.00– 18.15 in the Shannon Foyer. Information Today, Inc. invites allconference delegates, speakers and sponsors to join us incelebrating the 9th year of the conference, providing a furtheropportunity to network with your colleagues from around the world.

Networking DinnersJoin an informal group of conference delegates and speakers fordinner at a neighbourhood restaurant on Monday evening.You may sign up for a dinner group at the message boards near the conference registration desk. (Everyone pays their own bill;restaurants will be moderately priced.)

Table Topics and Delegate LuncheonsLunch is included as part of your conference registration. Each daysome of the speakers will act as table hosts so you can continueyour learning process by talking with them about their work.

Programme ChairsMarydee Ojala, Editor, ONLINE: The Leading Magazine forInformation Professionals (USA)

David Raitt, Editor, The Electronic Library (The Netherlands)

Advisory CommitteeCokie Anderson, Oklahoma State University (USA)

Karen Blakeman, RBA Information Services (UK)

Susanne Buus-Pedersen, Copenhagen City Library (Denmark)

Elspeth Hyams, CILIP (UK)

Brian Kelly, UKOLN (UK)

Rajen Munoo, National Library Board (Singapore)

Ulla de Stricker, de Stricker Associates (Canada)

Michael Stephens, Dominican University and Tame the Web (USA)

Martie van Deventer, Council for Scientific and Industrial Research(South Africa)

Conference ManagementRichard T. Kaser, VP of Content, Information Today, Inc. (USA)Jean Mulligan, Manager, Information Today Ltd (UK)

8 – 9 OCTOBER 2007COPTHORNE TARA HOTEL, LONDON

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Conference Overview

2007

CONTENTS:

143 Old Marlton Pike, Medford, NJ 08055, USAPhone: +1 609-654-6266 • Fax: +1 609-654-4309Email: [email protected] • www.infotoday.com

Information Today LtdWoodside, Hinksey Hill, Oxford OX1 5BE UKTel: +44 (0)1865 327813 • Fax: +44 (0)1865 730232Email: [email protected] • www.internet-librarian.com

Organised and Produced by

3Internet Librarian International 2007

Conference at a Glance.................... 4–5Master Classes...................................... 7General Conference........................ 9–17Speaker Directory......................... 18–19Sponsor Information .................... 20–22

WELCOME AND OPENING KEYNOTE Shannon SuiteNext Generation Libraries: The 2.0 Phenomenon

Stephen Abram, President-Elect, SLA, and SirsiDynix (Canada)

09.00 – 10.00

10.00 – 10.30

TRACK A Shannon SuiteThe 2.0 Phenomenon

TRACK B Liffey 1 & 2Web Design and Usability

TRACK A Shannon SuiteBlogs, Wikis, Podcasts andVirtual Libraries

TRACK B Liffey 1 & 2E-Learning and Teaching

TRACK C Liffey 3 & 4Case Studies

A101: Implementations of Library 2.0 Terence Huwe, University of California (USA)

Julio Anjos, INCITE: Portuguese Association of Information Management (Portugal)

Åke Nygren, Stockholm Public Library (Sweden)

B101: Search Results Pages and Usability TestingMartin White, Intranet Focus (UK)

Cokie Anderson, Oklahoma State University (USA)

A103: Portals and Wikis at Work Jean-Francois Nominé, INIST-CNRS(France)

Peter Blake, Australian Catholic University(Australia)

B103: 23 ThingsHelene Blowers, Public Library ofCharlotte & Mecklenburg (USA)

Bente Jensen, Copenhagen Public Library(Denmark)

Sara Jorgensen, Herning Public Library(Denmark)

A105: Blogging Inertia and 2.0 Scepticism

Brian Kelly, UKOLN, University of Bath(UK)

Kara Jones, University of Bath (UK)

Rob Coers, Coers Internet Trainingen (The Netherlands)

B105: Best Practices for E-Learning

Diana Clark, Northern Alberta Institute ofTechnology (Canada)

Katinka van Straaten, Anglo AmericanSouth Africa Ltd. (South Africa)

Jani Sassali, Oulu University Library(Finland)

Nutan Johry, Indian Council of SocialScience Reserach, Ministry of HumanResource Development (India)

10.30 – 11.30

11.45 – 12.30

14.45 – 15.30

16.00 – 17.00

13.45 – 14.30

Coffee Break and ILI Sponsor Showcase

A102: The Impact of 2.0Ken Chad, Ken Chad Consulting Limited (UK)

Dave Pattern, University of Huddersfield (UK)

Edward W. Vergragt, Collexis (The Netherlands)

B102: Information Architectures, Metadata and Redesigns

Morag Greig, Glasgow University (Scotland)

Carlos Gimeno, Taylor and Francis (UK)

A104: Virtual Libraries Kitty Pope, Alliance Library Systems (USA)Barbara Galik, Cullom-Davis Library,Bradley University (USA)Guus van den Brekel, University ofGroningen (The Netherlands)

B104: Information LiteracyBarbie Keiser, BEK, Inc. (USA)

Mariann Løske, University Library ofTromsø (Norway)

Dominic Tate, BioMed Central (UK)

Tea Break and ILI Sponsor Showcase15.30 – 16.00

C101: Challenges of DigitalLibrary Science

C102: Introducing Library 2.0 inNorwegian Libraries

C103: InfoOasis for InformationLiteracy

C104: Catching the Sun:Challenges of a GlobalCollaboration

C105: Accelerating NetworkingSkills in a DevelopingCountry Context

C106: Using Social Software toReach Library Patrons

C107: Information on the Road

C108: Promoting LibrarianWelfare

www.internet-librarian.com4

12.30 – 13.45 Delegate Lunch

Networking Reception—All Welcome17.00 – 18.15

Conference at a Glance

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BestBizWebCRM EWeeklyEContentXtra

EMediaXtraEnterprise Search Xtra

EventDV Spotlight

ITI NewslinkKM Newslink

mmisXtra

SpeechTEK NewsblastStreaming Media Xtra

General Conference M o n d a y 8 O c t o b e r

2007

TRACK A Shannon SuiteFederated Search

TRACK B Liffey 1 & 2Information Management

TRACK C Liffey 3 & 4Information Search and Discovery

TRACK A Shannon SuiteElectronic Resources

TRACK B Liffey 1 & 2Digitisation

A202: Open Source SearchJens Hoffman Hansen &Hans Lauridsen, State and University Library(Denmark)

Ron Davies, European Commission Central Library (Belgium)

Ian Hamilton, European Commission (Belgium)

B202: Management RolesGwenda Sippings, Consultant (UK)

Andrew Lewis, Royal Borough of Windsor and Maidenhead (UK)

C202: New Varieties of SearchTony Hirst, Open University (UK)

Sean McKone, ProQuest (UK)

A205: Repositories and OPACsArjan Hogenaar, Marga van Meel, & Elly Dijk, RoyalNetherlands Academy of Arts and Sciences (The Netherlands)

Yuri de Lugt, Collexis (UK)

Karin Clavel, Technical University of Delft (The Netherlands)

B205: E-Books, E-JournalsCaren Milloy, JISC Collections (UK)

Johann Pienaar, Sabinet Online (South Africa)

A203: All that Glittters is not GoldSharon Mehl, Applied Materials Inc.(Israel)

B203: Who are the Users andWhat are They Doing?

John Law, PrroQuest CSA (USA)

Morten Christoffersen, Novo Nordisk(Denmark)

C203: Portals for InformationDiscovery

Inga-Lill Blomkvist, NIAS LINC (Denmark)

Jackie Wickham, University ofNottingham (UK)

Martin Gill, University of Leeds (UK)

10.30 – 11.30

11.45 – 12.30

13.45 – 14.30

14.45 – 15.30

15:45 – 16:30

09.00 – 10.00

Delegate Lunch12.30 – 13.45

Coffee Break and ILI Sponsor Showcase 10.00 – 10.30

A204: Worlds of Data and Open AccessLuis Martinez, London School of Economics (UK)

Stuart Macdonald, Edinburgh University (Scotland)

Ross MacIntyre, University of Manchester (UK)

Rob Rowbotham, The British Library (UK)

Saif Al-Jabri, Sultan Qaboos University (Oman)

B204: Preserving HistoryMritunjay Kumar, Panjab University (India)

Neelam Sharma, Panjab University (India)

Hans Michelsen, Roskilde Central Library (Denmark)

CLOSING KEYNOTE Shannon SuiteFacing the Challenge of Web 2.0 as a Disruptive TechnologyPhil Bradley, Internet Trainer and Web Designer, SearchEngine Land (UK)


8 – 9 OCTOBER 2007COPTHORNE TARA HOTEL, LONDON

E v e n i n g R e c e p t i o n

A201: Recent Developments inFederated Search

Frank Cervone, Northwestern University(USA)

Chris Lewis, EBSCO (UK)

B201: Strategic Approaches andBusiness Cases

Ulla de Stricker, de Stricker Associates(Canada)

Armand Brevig, AstraZeneca (UK)

C201: What the Search Enginesare up to Now

Karen Blakeman, RBA, UKeIG (UK)

Katrina Crossley, LexisNexis (UK)

General Conference Tu e s d a y 9 O c t o b e r

An evening reception will be held on Monday 8 Octoberfrom 17:00 – 18:15 in the Shannon Foyer.

Information Today, Inc. invites all conference delegates,speakers, and sponsors to join us to celebrate our 9thyear of the conference, providing further opportunity tonetwork with your colleagues from around the world.

C o n f e r e n c e W i k i

http://ili2007.pbwiki.com

Our conference wiki contains conference tips,suggestions for sightseeing, and opportunities to shareinformation. Use it to practice your wiki skills!


General Conference M o n d a y 8 O c t o b e rMaster Classes S u n d a y 7 O c t o b e r

International Business Information Resources10.00 – 13.00

Jane Macoustra, Tai-Pan Research (UK)Marydee Ojala, ONLINE Magazine (USA)

Take a trip around the world of business information without everleaving London! Jane Macoustra, an experienced business researcherwho has recently returned to the UK from Hong Kong, and MarydeeOjala, who has lived and worked in both the USA and Europe, willpresent a wide array of resources and tools that will help you solvethose troublesome global business research issues. They will explorethe intricacies of transborder business research and place traditional,fee-based and free web sources into an international context. Companyand industry information sources, cultural and legal differences inherentin the global business research process and language challenges arecovered. As business becomes ever more international and informationmore readily available, finding accurate and comprehensive company,industry, market and economic information is a vital skill.

Repositories and Digital Initiatives10.00 – 13.00

Frank Cervone, Northwestern University (USA)

Institutional digital repositories are all the rage, but not all repositoriesare created equal. Implementing and maintaining an institutionalrepository raises complex questions about organisational resources andstrategies, as well as questions about roles and responsibilities. Is this adifferent publishing model, a new approach to scholarly communicationor an outreach for collection building? This Master Class will help youidentify the critical issues involved in setting up an institutional digitalrepository. What software is available? How does a repository work in apractical sense? What should you consider when migrating material tonewer technologies? What standards should you follow? Frank Cervone,assistant university librarian for information technology at NorthwesternUniversity, will also provide information on how your repository cansubstantially improve digital preservation. Librarians who lead the way inimplementing repositories will transform themselves to active partners inthe dissemination process and guarantee their future relevance. Throughthis step-by-step road map and by looking at examples of repositoriesthat have been implemented in many different countries, you’ll leave thissession ready to plan your own.

Using Blogs Effectively within Your Organisation14.00 – 17.00

Brian Kelly, UKOLN, University of Bath (UK)Kara Jones, University of Bath (UK)

The dust is starting to settle after the initial heady rush of blogging ontothe library scene. While the benefits of blogging have been welldocumented, it’s now time to take a step back and look at some verypractical elements involved with identifying potential barriers toimplementing a sustainable blogging service within your institution.This Master Class will offer real user experiences with issues of usingblogs and blogging in library settings. This Master Class will start with afew blog fundamentals: how the tools have developed, blog-specificsearch tools, and blog aggregators. Next are issues involved in settingup a blog, such as selection of software and hosting decisions. Usingbest practice examples, we will move on to policy and proceduralconsiderations, such as blog scope, writing style and frequency ofpublication. Finally, we’ll discuss how to measure the success of yourblogging efforts, focusing on user feedback, return on investment andimpact assessment. The Master Class will be of interest to those whoare new to blogging and to those who have experimented with blogsbut would like to learn more about strategies and metrics fordeveloping a sustainable and cost-effective blogging service.

Communicating, Influencing and Negotiating for Results: The Human Face of Collaboration14.00 – 17.00

Liz Blankson-Hemans, Thomson Scientific/Quantum2 (UK)

Communicating, influencing and negotiating are fundamental life skills.These skills occur between parents and children, employers andemployees, professionals and clients and between agencies and thepublic. Not only do these skills feature prominently in day-to-daybusiness, they also permeate everyday life; without them, it is almostimpossible to succeed in the long term. Since sooner or later we willhave to deal again with the same people involved in our exchanges,these life skills are also processes in which relationships are built,strengthened and renewed. Join us to develop your skills in thesecommon problem-solving or relationship-building techniques in an agewhen collaborating in a networked environment demands more thanjust technical skills in order to reach out to your userbase. This MasterClass, presented by Thomson Scientific’s director of informationprofessional development and manager of the Quantum2 LeadershipDevelopment Programme for Europe and Asia Pacific, Liz Blankson-Hemans, will include exercises to increase your ability to practice anddevelop your communicating, influencing and negotiating skills.

M4

M3

M2

M1

M1 International Business Information ResourcesJane Macoustra, Tai-Pan Research (UK)Marydee Ojala, ONLINE Magazine (USA)

M3 Using Blogs Effectively within Your OrganisationBrian Kelly, UKOLN, University of Bath (UK)Kara Jones, University of Bath (UK)

M2 Repositories and Digital InitiativesFrank Cervone, Northwestern University (USA)

M4 Communicating, Influencing and Negotiating for Results: The Human Face of CollaborationLiz Blankson-Hemans, Thomson Scientific/Quantum2 (UK)

Master Classes a t a G l a n c e

10.00 – 13.00

14.00 – 17.00

The Internet Librarian International Master Classes aredesigned to offer in-depth, interactive learning in smallgroups. The instructors are experienced librarians andinformation professionals who are practicing experts intheir subject areas.




Coffee Break and ILI Sponsor Showcase10.00 – 10.30

Opening Keynote 0 9 . 0 0 – 1 0 . 0 0

Moderated by Terence Huwe, Institute for Research on Labor andEmployment (IRLE), University of California (USA)

Implementations of Library 2.010.30 – 11.30

Terence Huwe, Institute for Research on Labor and Employment (IRLE), University of California (USA)Julio Anjos, INCITE: Portuguese Association of Information Management (Portugal)Åke Nygren, Stockholm Public Library (Sweden)

What practical steps should you take to move from Library 1.0 to Library2.0? The IRLE Library now manages digital conversations, web contentmanagement, blogs, wikis and content preservation. Huwe will share hissecrets for success. Anjos asks if Library 2.0 is different in Portugal thanin other countries. Research in Portuguese information institutions,including libraries, archives, professional associations, LIS highereducation, LIS lifelong education and vendors, attempts to answer thisquestion. The LiteraTour in Library 2.0, a planned EU project, will be apan-European journey through the bookshelves of adult learners. Nygrenexplains the project, which will make use of social software.

The Impact of 2.011.45 – 12.30

Ken Chad, Ken Chad Consulting Limited (UK)Dave Pattern, University of Huddersfield (UK)Edward W. Vergragt, Sales Manager, EMEA, Collexis (The Netherlands)

Part of a wider context of technological change, 2.0 both alters modesof production and creates a new social economy and new businessmodels. Libraries are beginning to respond by liberating their data forre-use and working in a more open way with users and partners.Although some are unhappy with the rise in user-created content, theUK government has acknowledged the importance of aspects of thenew information economy and libraries' response involved a more open,collaborative approach. At Huddersfield University, the OPAC utilisessuch 2.0 features as social borrowing suggestions, RSS, ratings,Greasemonkey scripts and OpenSearch integration.

Moderated by Susanna Buus Petersen, Copenhagen City Library(Denmark)

Search Results Pages and Usability Testing10.30 – 11.30

Martin White, Intranet Focus (UK)Cokie Anderson, Oklahoma State University (USA)

The information provided about each search hit and how a list of searchresults is presented has a significant impact on the user’s searchexperience for both web sites and intranets. Come and learn from theauthor of Making Search Work how it should - and should not - bedone. At Oklahoma State University Library Electronic Publishing,usability testing on the Oklahoma History and Culture web site resultedin a complete redesign.

Information Architectures, Metadata and Redesigns11.45 – 12.30

Morag Greig, Glasgow University (Scotland)

Carlos Gimeno, Taylor and Francis (UK)

Using a number of discount usability techniques (quick polls, userpanel, contextual observation), librarians at Glasgow Universityredesigned the information architecture for their information-rich website and web application. At NICE, information specialists and e-mediaofficers developed metadata, taxonomy and indexing standards as partof a wider NICE Information Framework project that aims to improveweb site functionality overall.

Delegate Lunch12.30 – 13.45

Join your colleagues, the conference speakers and sponsors for lunch.Enjoy the opportunity to get acquainted with other attendees anddiscuss the topics you’ve heard at the morning sessions. Several of theday’s speakers will host tables so that you can continue theconversation with them.

B102

B101

WEB DESIGN AND USABILITYTRACK B

A102

A101

THE 2.0 PHENOMENONTRACK A

Next Generation Libraries: The 2.0 Phenomenon Stephen Abram, President-Elect, SLA, and SirsiDynix (Canada)

The global conversation going on right now about the next generation of the web and the next generation of users is happening under thename of Web 2.0. It’s where true human interaction takes precedence over merely ‘cool’ information delivery and e-mail. The conversation isabout putting information into the real context of our users’ lives, work and play. Concurrently, there’s another big conversation about thevision for what Library 2.0 might look like in this Web 2.0 ecosystem. What are the skills and competencies that Library 2.0 will need? Comeand hear what Web 2.0 is and what adaptations we’ll need to make to thrive in the future. Are we focusing on the real end-user’s needs? Arewe preparing our learners for the world that will be or the one that was? The Millennials and the post-Millennials are different, very different.What can we do to prepare our users and learners for this new world? Stephen Abram, VP of Innovation, SirsiDynix, and chief strategist,SirsiDynix Institute, will explain how we can best capitalise on the changes created by web searching, the Millennials and 2.0.


Liffey 1 & 2Shannon Suite

Shannon Suite

11

Moderated by Brian Kelly, UKOLN, University of Bath (UK)

Portals and Wikis at Work13.45 – 14.30

Jean-Francois Nominé, INIST-CNRS (France) Peter Blake, Australian Catholic University (Australia)

At INIST (Institute for Scientific and Technical Information), webdevelopers have created a comprehensive catalogue of online journalsand resources. Customising it to smaller communities inside theresearch units or to personal interests has been technologicallychallenging. At Australian Catholic University, a prototype referencedesk assistance wiki is proving effective. When developing a wiki, timemust be allocated for editing, ‘grooming’ and moderating theaccumulated material.

Virtual Libraries14.45 – 15.30

Kitty Pope, Alliance Library Systems (USA)Barbara Galik, Cullom-Davis Library, Bradley University (USA)Guus van den Brekel, University of Groningen (The Netherlands)

As if we didn’t have enough to do in the real world, now there areopportunities for libraries and librarians in the virtual world of SecondLife. Librarian volunteers from all over the globe have been investigatingthe feasibility of and providing library services in the virtual world ofSecond Life. They are working with the technology to offer new ways ofsharing and retrieving information to users where they are — online.


Blogging Inertia and 2.0 Scepticism16.00 – 17.00

Brian Kelly, UKOLN, University of Bath (UK)Kara Jones, University of Bath (UK)Rob Coers, Coers Internet Trainingen (The Netherlands)

At previous ILI conferences, speakers have described the benefits ofblogging. However, the deployment of blogs is not necessarily easy.The barriers don’t reflect concerns over licensing costs or resource

implications, but rather cultural barriers. Successful strategies toovercome these barriers to blogging are presented by Kelly and Jones,while Coers expands the conversation to how to win over sceptics ofother Web 2.0 applications.

Moderated by Rajen Munoo, National Library Board (Singapore)

23 Things13.45 – 14.30

Helene Blowers, Public Library of Charlotte & MecklenburgCounty (USA)Bente Jensen, Copenhagen Public Library (Denmark)Sara Jorgensen, Herning Public Library (Denmark)

Library 2.0 is characterised by community, collaboration and creativity.As new opportunities arise, library staff are beginning to shed oldparadigms and take a dip in the Library 2.0 pool. At the Public Libraryof Charlotte & Mecklenburg County, Helene Blowers introduced theconcept of ‘23 Things’, which encourages staff to explore newtechnologies. In Denmark, three libraries; Copenhagen Public Libraries,Randers Public Library and Herning Public Library joined forces totranslate and adjust ‘23 Things’ to Danish circumstances.

Information Literacy14.45 – 15.30

Barbie Keiser, BEK, Inc. (USA)Mariann Løkse, University Library of Tromsø (Norway) Dominic Tate, BioMed Central (UK)

Essential to the economic well-being of a nation is an information-literatelabour force. Keiser suggests ways that governments, academicinstitutions, industry associations, web site developers and librariescontribute to prosperity through participating in information literacydevelopment. On campus, teacher-librarians have the challenge ofmaking library research courses interesting. They must convincestudents that information competency is important not only in theirstudies, but also in their daily lives. Løkse draws on her personalexperience and sums up what works and what doesn’t when teachinginformation competency.


Best Practices for E-Learning16.00 – 17.00

Diana Clark, Northern Alberta Institute of Technology (Canada)Katinka van Straaten, Anglo American South Africa Ltd. (South Africa)Jani Sassali, Oulu University Library (Finland)Nutan Johry, Indian Council of Social Science Research, Ministryof Human Resource Development (India)

What are some best practices that internet librarians have foundefficacious in teaching end-users? Clark uses multimedia learningobjects, specifically screencasts. Following a downsizing, with somelibrary functions outsourced, Anglo American’s Mitchell needed to trainend-users to do their own research. A strategic trend at Oulu University,to integrate the library into teaching and learning, resulted in twocooperative projects, one encouraging students to graduate in a timelyfashion and the other training new teachers. Johry describes the short-term training workshops using multimedia teaching kits developed bythe National Social Documentation Center (NASSDOC).

B105

B104

B103

E-LEARNING AND TEACHINGTRACK B

A105

A104

A103

BLOGS, WIKIS, PODCASTS AND VIRTUAL LIBRARIESTRACK A


Shannon Suite

Liffey 1 & 2

Sponsor ShowcaseThis intensive two-day learning event provides plenty ofinformal networking among its participants andSponsors. Internet Librarian International’s SponsorShowcase provides further opportunity for attendees tonetwork and review global information products,services and resources available now. The conferenceis structured so that breaks, lunches and receptionsgive Sponsors prime time to talk with attendees andestablish their information needs. The tabletop formatfor this Showcase exhibition area offers opportunitiesfor quick demos and informal conversations and theShowcase remains open throughout the event.

Internet Librarian International 2007


General Conference M o n d a y 8 O c t o b e rGeneral Conference M o n d a y 8 O c t o b e r

Learning from others is ingrained in the knowledge-sharing culture oflibrarianship. Information professionals appreciate the real-worldexperiences recounted by their colleagues from around the world. Theycan take these case studies and apply the lessons learned to their ownwork situations. These short, informative presentations are designed toprovide insights about resources, technology and managementtechniques.

Moderated by Elspeth Hyams, CILIP (UK)

13.45 – 14.30

Challenges of Digital Library ServiceRosalind Pan, University College Dublin Library (Ireland)

The library at University College Dublin, the largest in Ireland, isundergoing a very rapid restructuring, with a particular focus onresearch. This creates pressures and challenges for librarians, since thetraditional turgid pace in academia does not fit with the ‘subversive’ andrather unmanageable nature of new technologies such as Second Life,blogs, podcasts and RSS feeds.

Introducing Library 2.0 in Norwegian LibrariesThomas Brevik, Royal Norwegian Naval Academy (Norway)

Norway is a small country with inadequate funding for libraries. Agovernment-funded project, the Library Lab, attempts to introduce Web2.0 functionality to ordinary libraries to improve their web presence andinteraction with library users on the net.

InfoOasis for Information LiteracyJanet Martin, Zayed University Library (United Arab Emirates)

How do undergraduate students use the university library’s informationliteracy tutorial, InfoOasis? A recent research study investigates wherethey use it — at home or at school — and what barriers exist that inhibitstudents from using the tutorial. The issues are both cultural andtechnological.

Catching the Sun: Challenges of a Global Collaboration14.45 – 15.30

Mary Peterson, Royal Adelaide Hospital (Australia)Graeme Miller, Head of UK Sales, OCLC PICA (UK)

Award-winning virtual reference service, Catching the Sun (CTS), is aunique collaborative venture, formed originally by librarians in Australiaand England. It takes advantage of time zone differences betweencontinents to allow clinicians working nights to have direct contact witha librarian working days. Many enhancements have occurred since itslaunch in 2004 and interest from librarians in other countries has beenincreasing. Challenges and frustrations encountered will be discussed.

Tea break and ILI Sponsor Showcase15.30 – 16.00

16.00 – 17.00

Accelerating Networking Skills in a Developing Country ContextEckson Mokoena, CSIR (South Africa)Martie van Deventer, CSIR (South Africa)

The sudden influx of young, newly trained, junior researchersnecessitated a knowledge management programme to fast track theirassimilation into appropriate research and business networks. A virtualresearch environment project served as a stepping stone. Librariansplay a pivotal role by facilitating and creating an environment conduciveto integrating relevant tools for social networks. Electronic trainingmaterials are being used now and the plan is to data mine the CSIR’scontact and client systems to analyse formal networks.

Using Social Software to Reach Library PatronsDawn Lawson, New York University Libraries (USA)

Reaching the East Asian Studies majors at NYU via Facebook provedsurprisingly effective, as many responded positively with thank you’sand friend solicitations. Go where the user is, an outreach adage,presents some challenges when the user is on Facebook. Overcomingtechnical issues and plans to expand the program are presented.

Information on the RoadRauha Lönn, Helsinki City Library (Finland)

Best practices at Helsinki City Library digital reference services includea question and answer archive as a knowledge database, bringingreference work outside the library and activating the entire staff indigital reference service. Text mining is used to develop and facilitateuse of the archive. This presentation describes work organisation andrequirements for involving staff.

Promoting Librarian WelfareAdil Adnan, Iqra Millenium University (Pakistan)

More than 500 library professionals from Pakistan and other countriesare sharing and enhancing knowledge and skills through an onlinegroup called Librarian Welfare, which is on Yahoo! Groups. An in-depthcontent analysis of e-mail messages show useful activities, such asinformation-sharing, job announcements, reference service, debatesabout challenges and opportunities in Pakistan and encouragement toimprove services. This group has the power to reinvigorate the PakistanLibrary Association.

Networking Reception17.00 – 18.15

Take this opportunity to network with fellow attendees and the sponsorsover drinks and snacks following the first day of the Internet LibrarianInternational conference.

C108

C107

C106

C105

C104

C103

C102

C101

CASE STUDIESTRACK CLiffey 3 & 4

1515

Moderated by Mary Peterson, Royal Adelaide Hospital

Recent Developments in Federated Search9.00 – 10.00

Frank Cervone, Northwestern University (USA)Chris Lewis, EBSCO (UK)

In order to identify a federated search system that meets yourinstitution’s needs, you need to know what’s available. From just a fewkey players a few years ago, the federated search marketplace hastaken off with numerous vendors, some familiar and some not, offeringa multitude of systems with different feature sets. From basic searchand retrieval to clustering and visualisation, this session describes thearray of products available and helps you make sense of the dynamicfederated search marketplace.


Open Source Search10.30 – 11.30

Jens Hofman Hansen, State and University Library (Denmark)Hans Lauridsen, State and University Library (Denmark)Ron Davies, European Commission Central Library (Belgium)Ian Hamilton, European Commission (Belgium)

Despite calls for library search systems that are open and customisable,too few results embody the necessary simplicity. After extensive userstudies and tests, it became clear to developers at Denmark’sStatsbibliotek that the answer was fast prototyping and “release early,release often.” Their system, Summa, will become open source in 2008and cooperation among libraries is encouraged. Open source libraryportals provided federated searching of internet-accessible electronicdatabases and a means of organising resources into logical user-basedcategories. This session will describe how these new products rankagainst commercial portal software.

All that Glitters is not Gold11.45 – 12.30

Sharon Mehl, Applied Materials Inc. (Israel)

Applied Materials purchased federated search engine software in 2004.During the subsequent two years, they noticed a lack of flexibility andsophistication with the search language and the idiosyncrasies of thevarious databases and search engines. Technical problems have alsosurfaced. However, there are bright spots, primarily a faster approach tosearching and a tool to access e-journals in full text. Data mining andalerting are positives. Mehl will discuss the pros and cons of federatedsearch software capabilities.

Moderated by Ulla de Stricker, de Stricker Associates (Canada)

Strategic Approaches and Business Cases9.00 – 10.00

Ulla de Stricker, de Stricker Associates (Canada)Armand Brevig, AstraZeneca (UK)

The major reason why our ‘great ideas’ are not approved is the lack of agood business plan, according to de Stricker. She explains seniormanagement concerns in approving new ventures and sets out thestructure and component parts of a business case document in a step-by-step outline. At AstraZeneca, Brevig has adopted a strategicapproach to put the buying organisation in the driver’s seat and enableit to better leverage the capabilities of its key vendors, while managingcosts. His focus is on effective governance structures, strategydevelopment and value creation.

Coffee Break and ILI Sponsor Showcase10.00 – 10.30

Management Roles10.30 – 11.30

Gwenda Sippings, Consultant (UK)Andrew Lewis, Royal Borough of Windsor and Maidenhead (UK)

“Whose internet is it anyway?” asks Sipping, recommending thatattendees take a strategic overview of the issues involved in running aninternet for an organisation and encouraging them to think morebroadly about how people with different skills can enhance it.Collaboration and a less defensive approach can work wonders. Lewisconsiders 10 handy things to ponder when thinking about deliveringlibrary services with multimedia. Part of it is Web 2.0 savvy, but that’snot all. His experience with audio content, gaming, licensing andtracking behaviour over the past 5 years is applicable to managers inmany workplaces.

Who are the Users and What are They Doing?11.45 – 12.30

John Law, ProQuest CSA (USA)Morten Christoffersen, Novo Nordisk (Denmark)

A contextual study of academic user research habits, conductedanonymously, showed how users in real-world situations conduct

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Conference Wiki

http://ili2007.pbwiki.comOur conference wiki contains conference tips,suggestions for sightseeing, and opportunities toshare information. Use it to practice your wiki skills!



www.internet-librarian.com16

research. This ethnographic study reveals how students begin theirresearch, how they regard web search engines and how they interactwith licensed database resources. This presentation, in addition tosharing findings, includes select audio and video clips. Moving to thecorporate sector, Christoffersen describes his use of library webstatistics to better understand how users see items on a web page andnavigate around the page. Interpreting statistics can be tricky, however.

Moderated by Marydee Ojala, ONLINE Magazine (USA)

What the Search Engines are up to Now9.00 – 10.00

Karen Blakeman, RBA, UKeIG (UK)Katrina Crossley, LexisNexis (UK)

Web search is now a staple in the daily work diet of internationalinternet librarians. Yet search engines are not a stable staple, since theyconstantly change how they return results, what they choose to displayon their start screens, which features they support and how they viewtheir core business. Additionally, these changes may differ from countryto country. Karen Blakeman, long-time researcher and author of the e-newsletter Tales from the Terminal Room, gives her overview of recentchanges and advice on how these changes affect informationsearchers and consumers.


New Varieties of Search10.30 – 11.30

Tony Hirst, Open University (UK)Helle Lauridsen, ProQuest (UK)

Major web search engines, such as Google, Yahoo! and Ask, are notthe only search engines in a researcher’s repertoire. There are alsosearch engine intermediaries, such as Rollyo, that let you choose tosearch in a restricted set of domains. Naturally occurring search hubs,collections of links to web domains, include outgoing links, linkspointing in, links collected under a particular tag on a socialbookmarking service and links in RSS feeds. The ability to surface theillustrative matter in scientific journal articles through deep indexing isan innovative project, set to grow from the natural sciences into otherbranches of the sciences.

Portals for Information Discovery11.45 – 12.30

Inga-Lill Blomkvist, NIAS LINC (Denmark)Jackie Wickham, University of Nottingham (UK)Martin Gill, University of Leeds (UK)

At the Nordic Institute of Asian Studies (NIAS), the AsiaPortal is aNordic cross-disciplinary Library 2.0 project focused on informationsharing and user interaction. It provides access to authoritative,classified and annotated information sources mashed with multimediainformation. Context-aided interactive techniques include blogs, wikis,podcasts and social networks. The University of Leeds has a newapproach to creating web guides for a library portal using Intute’sdynamic linking functionality.

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General Conference M o n d a y 8 O c t o b e rGeneral Conference Tu e s d a y 9 O c t o b e r

Delegate Lunch12.30 – 13.45Join your colleagues, the conference speakers and sponsors for lunch.Enjoy the opportunity to get acquainted with other attendees anddiscuss the topics you’ve heard at the morning sessions. Several of theday’s speakers will host tables so that you can continue theconversation with them.

Moderated by Martie van Deventer, CSIR (South Africa)

Worlds of Data and Open Access13.45 – 14.30

Luis Martinez, London School of Economics (UK)Stuart Macdonald, Edinburgh University (Scotland)Ross MacIntyre, University of Manchester (UK)Rob Rowbotham, The British Library (UK)Saif Al-Jabri, Sultan Qaboos University (Oman)

New distributed models of data sharing and archiving for UK researchinstitutions, such as LSE and Edinburgh University, within aninstitutional repository environment provide opportunities for datalibrarians because they have data discovery skills and work withresearch and statistical data. The establishment of a UK version ofPubMed, its support and future plans are described by two UKPMCmanagers from their hands-on perspective. Changes at the SultanQaboos University libraries resulting from online subscriptions affectboth how services are provided and what users think of the changes.

Repositories and OPACs14.45 – 15.30

Arjan Hogenaar, Marga van Meel, & Elly Dijk, Royal NetherlandsAcademy of Arts and Sciences (The Netherlands)Yuri de Lugt, Collexis (UK)Karin Clavel, Technical University of Delft (The Netherlands)

Positioning the library as knowledge institute provides a competitiveedge. Understanding the content of information, effectively usingthesauri/taxonomies/ontologies, and supporting trend, gap andhypothesis analysis contributes to the generation of new knowledge.

Moderated by Cokie Anderson, Oklahoma State University (USA)

Preserving History13.45 – 14.30

Mritunjay Kumar & Neelam Sharma, Panjab University (India)Hans Michelsen, Roskilde Central Library (Denmark)

Manuscripts and rare literature, which are included in governmentarchives, represent India’s rich cultural heritage. The onus is on thegovernment not only to preserve these invaluable collections but also tomake them available digitally. Kumar examines the digitisation drive ofthe national Manuscript Mission, looks at digitisation trends and asksimportant questions about digitisation policies. In Denmark, localhistory is a hot topic. The LIGHT project shows that effective co-operation and partnerships among local and regional cultural heritageinstitutions can benefit regional development priorities. The Roskildeportal is also an experiment in dissemination via podcasts, wikis andother social networking technologies.

E-Books, E-Journals14.45 – 15.30

Caren Milloy, JISC Collections (UK)Johann Pienaar, Sabinet Online (South Africa)

In the UK, higher-education libraries are struggling to supply the corereading list of e-books that are required by students, not simplybecause these e-books are not being made available, but because ofthe uncertainty about appropriate pricing and licensing models. JISCCollections, in association with UK HE, is assessing the impacts,observing behaviours and developing new models to stimulate the e-books market. The e-journal collection of 228 Southern African titles inbusiness and finance, law, medical and health, religion, science,technology, agriculture, social sciences and humanities is not widelyknown outside Africa, yet there is important information to be foundhere.

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Closing Keynote 1 5 . 4 5 – 1 6 . 3 0

Facing the Challenge of Web 2.0 as a Disruptive Technology Phil Bradley, Internet Trainer and Web Designer, SearchEngine Land (UK)

In a very few years the notion of Web 2.0 and Library 2.0 have become embedded in the consciousness of internet librarians. We listen toour colleagues and co-workers extol the virtues of new technologies, as they embrace IM, blogs, wikis, virtual worlds, web search and user-generated content. Less recognised are the challenges presented by Web 2.0 as a disruptive, possibly even destructive, technology. Theinternet enabled people with no information skills or training to do the kinds of things traditionally in the library’s domain. Web 2.0 andLibrary 2.0 even more fundamentally change the landscape for information professionals. It really is a very different place for informationprofessionals, and we need to be prepared to face these challenges so we can thrive, not merely survive.

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Shannon Suite

Collexis Holdings, Inc.Collexis B.V.P.O. Box 864190 CB GeldermalsenThe NetherlandsT: +31 345 535025

WORLD HEADQUARTERS: Collexis Holdings, Inc. 1201 Main Street, Suite 980Columbia, SC 29201USAT: + 1 803-727-1113E: [email protected]

Collexis, a leading developer ofknowledge management anddiscovery software, developsapplications that range fromsearch tools for web sites tohighly sophisticated discoveryapplications which are utilisedworldwide by university libraries,R&D organizations, theintelligence community and manyothers. Collexis allows the user tosearch for documents, experts,trends, or new discoveries.

EBSCO InformationServices4th Floor, Kingmaker HouseNew BarnetHertfordshire EN5 1NZUKE: [email protected]

EBSCO Industries Inc, founded in1943, is a privately ownedcompany, with an annual turnoverin excess of $2.7 billion. EBSCOIndustries Inc. carries a Dun andBradstreet rating of 5A1, thehighest financial security ratingawarded.EBSCO Information Servicesprovides subscriptionmanagement services for print,electronic journals, databases, e-books as well as severalefficient information tools.

LexisNexis®

Halsbury House35 Chancery LaneLondon WC2A 1ELUKT: +44 (0)20 7400 2984www.lexisnexis.co.uk

LexisNexis® has a world-classreputation for providing criticalbusiness information and trainingtools to achieve professionalexcellence. Tolley’s® andButterworths® extensive heritageof delivering essential andauthoritative informationcombines with our cutting edgetechnology to create market-leading products and solutions tohelp you work smarter and moreprofitably.

OCLC PICA7th Floor, Tricorn House51-53 Hagley RoadBirmingham B16 8TPUKT: +44 (0)121 456 4656E: [email protected]

OCLC PICA is a leading supplierof software solutions, content andservices to libraries, providingunion catalogue and resourcesharing solutions, integratedlibrary systems and portalproducts. OCLC PICA also offersthe full range of OCLC productsand services for cataloguing,eBooks, collection and digitalcontent management and virtualreference services.

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2007SPONSOR INFORMATION

CILIP (The Chartered Institute of Library and Information Professionals)

7 Ridgmount StreetLondon WC1E 7AEUK www.cilip.org.uk

CILIP’s expanding role

CILIP: the Chartered Institute of Library and InformationProfessionals is the leading professional body for librarians,information specialists and knowledge managers.

It forms a community of around 36,000 people engaged inlibrary and information work, of whom around 21,000 are CILIPmembers, and 15,000 are stakeholders including customers ofCILIP Enterprises. CILIP members work in all sectors: businessand industry, science and technology, further and highereducation, schools, local and central government, the healthservice, the voluntary sector, national and public libraries.

A key part of CILIP’s work is to support members’ personal andprofessional development via qualifications, professionalinvolvement, formal and informal learning and networking.Conferences such as Internet Librarian International are animportant part of this development.

CILIP Enterprises handles the Institute’s commercial activities. Itfocuses on recruitment, publishing, training and development,and conferences and events. It publishes magazines and morethan 200 specialist books, and presents more than 175 short andonsite training courses a year. It also runs major conferences, hasa dedicated recruitment agency and runs the UK’s premier on-line recruitment web site Lisjobnet.com.

Detailed information about all CILIP’s activities is online atwww.cilip.org.uk.

A s s o c i a t i o n S p o n s o r

SLA www.sla.org

The Special Libraries Association (SLA) is anonprofit global organisation for innovativeinformation professionals and their strategicpartners.

SLA serves more than 11,000 members in over 75 countries in theinformation profession, including corporate, academic and governmentinformation specialists. SLA promotes and strengthens its membersthrough learning, advocacy, and networking initiatives.If you are an innovative info pro that is keen to develop your career,improve your professional competencies, and make a greater impactwithin your organization, SLA is the association for you! SLA’s web siteis overflowing with information on SLA events, conferences, networkingand professional development opportunities and resources that willconnect you with your colleagues and the latest happenings in theinformation industry.Connect with SLA today and connect yourself with a brighter future!

L e a r n i n g P a r t n e r

www.internet-librarian.com

D i a m o n d S p o n s o r s

THANK YOU!Information Today, Inc. and Information Today Ltd would

like to thank all of our sponsors and speakers for their

support of Internet Librarian International 2007.

Adept Scientific plc Amor Way Letchworth Garden City Hertfordshire SG6 1ZA UKT: +44 (0)1462 480055 E: [email protected] www.adeptscience.co.uk

The UK’s largest specialistprovider of computing solutionsfor research, science andengineering, Adept Scientificsupplies high quality software forresearch and education, includingEndNote, Reference Manager andother bibliographic datamanagement tools; and softwarefor biological and chemicalresearch, engineering, scientificand mathematical studies, anddesign and developmentapplications.

Bailey Solutions4 English CloseEnglish Business ParkHove BN3 7ETUKT: +44 (0)1273 773788E: [email protected]

Bailey Solutions is the fastestgrowing mid-market library andinformation system vendor in theUK. We offer library softwaresuitable for workplace andcollege libraries. Built on theMicrosoft platform, our qualitysystems are packed with timesaving features which matchhigher priced systems withoutcomplexity. We design fuss freescreens with low trainingoverheads.

Bureau van DijkElectronic Publishing(BvDEP)Northburgh House10 Northburgh StreetLondon EC1V 0PPUKT: +44 (0)20 7549 5000E: [email protected] www.bvdep.com

BvDEP specialises in privatecompany data. Products includeFAME (UK and Ireland),AMADEUS (Europe), 35 millioncompanies globally on ORBISand Mint Global plus M&A dealsand rumours on ZEPHYR. BvDEPadds value by linking multipledata sources and providingpowerful software to manipulatethe information. Free trials can bearranged.

CABINosworthy WayWallingfordOxfordshire OX10 8DEUKT: +44 (0)1491 832 111E: [email protected]

CABI is a leading not-for-profitpublisher, with over 90 years ofexperience in the applied lifesciences. We are committed toproviding high-value scholarlydatabases, including the world-renowned CAB Abstracts andGlobal Health, and books in bothelectronic and print format. Thepublishing division of CABI helpssupport our projects andconsultancy division, which usesscientific expertise to solve globalagricultural and environmentalproblems.

EDINA and MimasEDINACausewayside House160 CausewaysideEdinburgh EH9 1PRUKT: +44 (0)131 650 3302E: [email protected]

MimasThe University of ManchesterKilburn BuildingOxford RoadManchester M13 9PLUKT: +44 (0)161 275 6109E: [email protected]

EDINA and Mimas are JISC andESRC-supported national datacentres providing the UKhigher/further education andresearch communities withnetworked access to key data andinformation resources to supportteaching, learning and researchacross a wide range ofdisciplines. Access to servicesoften involves institutionalsubscription and individualregistration.

Open Repository—an outsource solution fromBioMed CentralMiddlesex House34-42 Cleveland StLondon W1T 4LBUKT: +44 (0)20 7631 9131E: [email protected] www.openrepository.com

Open Repository builds andmaintains repositories on behalfof institutions and organizations.Based on the latest DSpacerepository software, this OAIcompliant service offers aprofessional, reliable, cost-effective repository solution foryour entire community.Open Repository offers a free 3-month pilot repository, visitwww.openrepository.com formore information or find us atthe sponsor showcase.

ProQuestThe QuorumBarnwell RoadCambridge CB5 8SWUKT: +44 (0)1223 215512E: [email protected]

ProQuest combines thestrengths of two leading andhistoric information technologyfirms: ProQuest Information andLearning and CSA. Thecompany provides seamlessaccess to, and navigation of,more than 125 billion digitalpages of the world’s scholarship,delivering it to the desktop andinto the workflow of seriousresearchers in multiple fields,from arts, literature, and socialscience to science, technology,and medicine. ProQuest is partof Cambridge Information Group(www. cambridgeinformationgroup.com)

.Taylor & Francis2 & 4 Park SquareMilton ParkAbingdonOxfordshire OX14 4RNUKT: +44 (0)20 7017 6000E: [email protected]://www.routledge.comhttp://www.informaworld.comhttp://www.taylorandfrancis.com

Taylor & Francis is a globallyrenowned academic publisher.The provision of new, innovativeand groundbreaking productsand services, delivered at thecutting edge of technology, iscentral to our modern publishingethos. We publish over 1,000peer-reviewed research journalsand have around 1,700ebooks, numerous databasesand encyclopedias online.

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G o l d S p o n s o r s


D i a m o n d S p o n s o r s

The Electronic Library (an Emerald Journal)60/62 Toller LaneBradford BD8 9BY UK www.emeraldinsight.com

The Electronic Library is a proudsponsor of Internet LibrarianInternational. The journal Editor,Dr. David Raitt, is a programmechair and invites speakers anddelegates to submit manuscriptsfor possible publication in thisinternational journal. Devoted tothe applications and implicationsof new technology, libraryautomation, user interfaces, andnetworks on libraries andinformation centres, the journalwelcomes, in particular,submissions which:• Comment on existing and

developing systems andtechnologies

• Report first-hand userexperience of techniques andapplications

• Provide practical information onthe application of digitaltechnology

• Analyse underlying trends andtheir likely effects.

Topics of special interest are:• Libraries and the web • The digital library–digital

resources, digitisation • Electronic books• Software and hardware

development • Web portals and intranets • Content management• Database applications• User interfaces • The applications and

implications of new informationtechnology

• Library networking andautomation.

FreePinthttp://www.freepint.com/fumsi/

FreePint publishes FUMSIreports, helping practitionersFind, Use, Manage and ShareInformation more effectively.Learn more at http://www.freepint.com/fumsi/

Internet ResourcesNewsletterwww.hw.ac.uk/libwww/irn

The Internet ResourcesNewsletter is a free monthly

electronic newsletter, edited byHeriot-Watt University Library staffand published by Heriot-WattUniversity. The newsletter aims toraise awareness of sources ofinformation of interest toacademics in all subjects, butespecially engineering, science,and social science. Over 40,000 people subscribe tothe free email version of theNewsletter, available fromhttp://www.hw.ac.uk/libwww/irn/irn.html.There is also an RSS feed:http://www.hw.ac.uk/libwww/irn/irn.rss.Published since October 1994,each issue of the InternetResources Newsletter includesnews about new and notable websites and blogs, book reviews,press releases, and more.

Information Today, Inc.143 Old Marlton PikeMedford, NJ 08055USAT: +1 609-654-6266www.infotoday.com

Computers in Libraries is amonthly magazine that serves asa forum for library techprofessionals to share theirtechnological projects andsuccess stories with one another.The magazine’s reader-friendlyfeatures and columns focus onpractical applications oftechnology in public, school,academic, corporate, and speciallibraries. CIL discusses ways tohandle emerging computer

technologies and shows theirimpact on systems, services, staff, and the library communityitself.

Information Today (IT), a monthlynews publication, keepsinformation professionals “in theknow” about news and industrytrends that shape our world. IToffers hard-hitting features thatprovide insight and analysis intothe world of informationtechnology, while deliveringupdates about the latest innovativeservices and products. IT tacklesthe news from all angles to keepour readers informed on all fronts.

ONLINE is written for bothexperienced and noviceinformation professionals—librarians in academic, corporate,and government work settings;serious researchers; Webmasters;site designers; content managers;and those involved in knowledge/information management. Itprovides practical articles, productreviews and comparisons, casestudies, and informed opinionsabout selecting, using,manipulating, and managingdigital information products.

SPONSOR INFORMATION

22

UKeiG is a respected and well-established forum for allinformation professionals, usersand developers of electronicinformation resources in allformats. We offer a wide range ofresources as well as details of ourseminars and workshops.Members can access our e-journaleLucidate and our popular seriesof Factsheets.

Contact: E: [email protected] or www.ukeig.org.uk

The Electronic Library,an Emerald Journal

M e d i a S p o n s o r s

Economist Intelligence Unit26 Red Lion SquareLondon WC1R 4HQUKT: +44 (0)20 7576 8171E: [email protected] www.eiu.com

The Economist Intelligence Unitprovides a constant flow ofanalysis and forecasts on morethan 200 countries, eight keyindustries and managementissues. With a 60-year trackrecord of delivering accurateintelligence to decision-makersaround the world, we are themost trusted source offorecasting, risk and politicalanalysis on 203 countries.

SwetsSwan HouseWyndyke FurlongAbingdon Business ParkAbingdonOxfordshire OX14 1UQ UKT: +44 (0)1235 857500E: [email protected]

Swets is the world’s leadingsubscription services company.We build on more than 100years of experience to maximizethe return on investments in timeand money for clients andpublishers in today’s complexinformation marketplace.

Swets has been included in E-Content Magazine’s “100companies that matter most inthe Digital Content Industry” forthe past two years, andappeared at number 95 in FEMBusiness’ “Top 500 Companiesin The Netherlands” in 2006. Weare the only subscriptionservices company that is ISO9001:2000 certified on a globalbasis—a testament to ourstringent operation and clientservice procedures.

www.internet-librarian.com

P l a t i n u m S p o n s o r s

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