Improve your team’s managerial skills by enrolling your staff on an ILM (Institute of Leadership and Management) course with Business Central at Pembrokeshire College. These qualifications are ideal for staff who possess front line management, supervisory or mentoring responsibilities but have no formal training as well as new team leaders. ILM courses present established standards that will develop your staff with tangible outcomes.

From communication to problem solving, to organising and delegating, there is a suite of business modules that are relevant in today’s commercial environment. Our aim is to deliver training that is timely, flexible and tailored to meet the development needs of your organisation.

Get Measurable Results....Learn and transfer managerial skillsstraight into the workplace

Motivate your staff to become aspiring managersMake your management team more effectiveImprove staff performance with quality training

Your staff are your biggest asset, so why wouldn’t you invest?

The Business Central team at Pembrokeshire College can help you analyse your training requirements; if you operate within the UK you may also be eligible for a subsidy or funded training.

Once signed up to an ILM course your staff receive a FREE ILM membership whilst working towards their qualification; they will also have access to an extensive online archive of learning resources and the latest business intelligence through the ILM portal.

Step 1 Choose the course and level:• Team Leading (L2 Award or Certificate)• Leadership and Management (L3 Award, Certificate or Diploma)

Step 2 Choose the modules and build your bespoke training programme:Award (up to 3), Certificate (up to 8), Diploma (up to 18)Unit examples listed below and on the back page:• Change management• Leadership • Motivating • Team building• Dealing with conflict • Managing performance • Problem solving • Decision making techniques

Step 3 Choose the delivery model that suits your business:• Online• In the workplace (in or out of the UK) • Business Central at Pembrokeshire College • A blended solution of all three!

Step 4Talk to our training team today, contact details on the back page.

How is the work assessed?The assessments required for the programme are practical work-based assignments and formative assessments, so relate directly to specific workplace performance and issues.

We provide comprehensive guidance on completion ofassignments and the course tutor provides support throughout the course.

How long does it take to complete?This depends on the delivery model and the needs of the business, but as a guide - an Award takes less than six months from registration to final assessment, a Certificate less than one year and a Diploma may take up to two years.

Client comment:“This was an excellent programme for new and existing managers. Great delivery team with a wealth of ‘real time’ knowledge, empathetic to work / life balance and genuinely interested in helping others to understand their own roles better and their team dynamics,” Cath Brooks, Curriculum Team Leader.

“I enjoyed the course immensely, it was presented in a very pro-fessional manner and with humour that assisted with information retention and understanding,” Cilla Wilson, Dragon LNG.

Flexible delivery and relevant content leading to internationally recognised qualifications...

ILM programmes are highly flexible allowing you to select from an extensive range of management and leadership courses and so meeting the specific needs of both your business and employees. Design your bespoke training programme from over 50 specific ILM units including:

• Solving Problems and Making Decisions (2 credits)• Understanding Innovation and Change in the Organisation (2 credits)• Planning Change in the Workplace (1 credit)• Planning and Allocating Work (1 credit)• Writing for Business (1 credit)• Giving Briefings and Making Presentations ( 2 credits)• Understanding Leadership (2 credits)• Understand how to Establish an Effective Team (1 credit)• Understand Conflict Management in the Workplace (1 credit)• Understand Stress Management in the Workplace (2 credits)• Organising and Delegating (1 credit)• Understanding Performance Management (2 credits)• Understanding the Communication Process in the Workplace (1 credit)• Delegating Authority in the Workplace (3 credits)• Satisfying Customer requirements (1 credit)• Understanding Sales in the Workplace (2 credits)• Methods of Communicating in the Workplace (1 credit)• Managing yourself (1 credit)• Management Communication (4 credits)• Developing and Managing People in the Workplace (5 credits)

Contact us today:Training in the UK: Tracy ChandraTel: ++ 44 (0) 1437 753 446Email: t.chandra@pembrokeshire.ac.ukTraining outside the UK: Amanda KelleherTel: ++ 44 (0) 1437 753 114Email a.kelleher@pembrokeshire.ac.ukOnline learning only: Kirsty ThomasTel: ++44 (0) 1437 753 139Email: ki.thomas@pembrokeshire.ac.uk