imagepress c700 & imagepress server g100 configuration and...

March 28, 2016

imagePRESS C700 & imagePRESS Server G100

Configuration and Installation Guide

2 Configuration and Installation Guide for the imagePRESS C700 with imagePRESS Server G100

Revision History

Date Section Description 12/17/2015 Chapter 4 Corrections to Installation of LMS Licenses procedure

12/17/2015 Chapter 4 Updated file name for Virtual Kitting tool 12/17/2015 Chapter 4 Replaced table in Configuring Printer Settings in Configuring Device Settings 12/17/2015 Chapter 6 Added USB flash drive setup and Clone procedures

12/17/2015 Chapter 6 Deleted imagePRESS Server G100 Patch Installation and Importing & Configuringthe imagePRESS Server G100 Settings procedures

12/17/2015 Chapter 6 Updated Paper Catalog filename in Importing FedEx Office Paper Catalog into the imagePRESS Server G100 12/17/2015 Chapter 7 Updated procedure for Registering Paper for Full Auto Correct Color Tone 12/17/2015 Chapter 9 Updated image for step 4 in Print Driver Installation 03/21/2016 Chapter 6 Updated G100 clone file name and screen cap of clone folder layout 03/21/2016 Appendix Updated Fiery Sample Configuration Pages 03/28/2016 Chapter 6 Removed 10 second note on page 27

Configuration and Installation Guide for the imagePRESS C700 with imagePRESS Server G100 3

Contents

Chapter 1: Introduction ............................................................................ 4

Chapter 2: Preparing the Device Being Removed .................................. 6

Chapter 3: imagePRESS C700 Machine Configuration .......................... 8

Chapter 4: Configuring Device Settings.................................................. 9

Chapter 5: Center IP / Subnet Mask / Gateway ..................................... 18

Chapter 6: imagePRESS Server G100 Set-up ....................................... 20

Chapter 7: Registering and Executing Calibration ............................... 36

Chapter 8: Configuring Network Scanning ........................................... 39

Chapter 9: Print Driver Installation on Workstation Using the PUMA Application ........................................................................... 43

Chapter 10: COM Test Verification ........................................................ 46

Chapter 11: Quality Validation Process ................................................ 47

Chapter 12: Post Installation Actions .................................................... 50 Appendix

• imagePRESS C700 Post Installation Checklist • Certification of Canon Machine Hard Disk Drive Erase • Training Checklist for the imagePRESS C700 • Sample Configuration Page


Chapter 1: Introduction The settings in this guide were specified by FedEx Office Asset Management for use across all imagePRESS C700 devices in their fleet that are in a Full-Service environment. Important Any imageRUNNER ADVANCE C5051/5045/5035 being removed from a FedEx Office center must have its Hard Disk Drive erased using the single pass process native to the device. The imagePASS must have a [Clear Server] performed. This can be done by running setup from the iR ADVANCE or Command Workstation. A form confirming this has been completed can be found in the Appendix of this Guide and should be countersigned by the Center Manager and the Technician before sending the form to the email address on the form. It is acceptable to leave a copy of the form with the Center Manager if they request it. Important It is essential that any device installed in a FedEx Office center is configured to the specifications identified in this Guide. As a result the imagePRESS C700 Configuration and Installation Guide applies long after the installation has been completed. Important FedEx Office Asset Management planners have confirmed the installation date and the devices to be removed with the Center Manager and their District Manager. If you are asked to deviate from the installation plan in any way, for example, delaying the installation to another day, leaving a legacy device rather than picking it up, delaying removal or clearing of the HDD for more than a reasonable amount of time, or using settings that are different from what is contained in this Guide, inform the FedEx Office Center Manager to contact their District Manager or their Asset Management Team at FedEx Office Headquarters for approval.

Important Upon completion of the installation, the imagePRESS C700 Post Installation Checklist, the Certification of Canon Machine Hard Disk Drive Erase, and the Training Checklist for the imagePRESS C700, must be signed by the Technician and Center Manager (or their designee). The Technician must then scan all three documents and email them to: [email protected]. If the Center Manager (or their designee) refuses to sign any of these documents, you should indicate this refusal to sign on the bottom of the particular form.


Before proceeding with installation, make sure that you have the following: NOTE: FedEx Office specific engines have started shipping. These devices already have the speed license installed and [imagePRESS C700] emblem affixed. These engines have serial numbers that begin with [WHV]. Please pay special attention when starting Chapter 4 of this guide to the instructions as they relate to the speed license.

• Tools • Hammermill 28lb 11x17 paper

• FedEx Office center IP Address information

o Ask Center Manager for Network Map Centers are in process of changing IP numbers. You will need to ask the center manager if they have already been part of the FXO ReIP. If available please use IP address assigned to the imageRUNNER ADVANCE C5051/imagePASS-B1 being removed from the center.

• License Access Number (LAN) for Speed License (eLAN) • License Access Number (LAN) Web Access Kit (included in imagePRESS

Server G100 box) • Laptop with the following:

o imagePRESS C700 Service Manual o FXO Virtual Kitting Package – Includes firmware and device settings

(Obtain from e-Support) o FXO Approved Fiery Patches (Obtain from e-Support) o FXO Fiery Settings and Color File (Obtain from e-Support) o FXO Media Catalog (Obtain from e-Support) o imagePRESS Server G100 version 1.1 available on your laptop; in case

the software version on the device you are installing is not at this FedEx Office Approved Software level or if you are required to re-load Fiery system software.

Use the imagePRESS C700 Service Manual for routine installation or troubleshooting procedures.


Chapter 2: Preparing the Device Being Removed Two steps are required before beginning installation of the imagePRESS C700 • Securing a Fiery Configuration Page from the device(s) being removed. Make note of

the IP address for the device being removed because the device being installed will use the same IP address.

• Erasing customer data from the Fiery and imageRUNNER ADVANCE Hard Disk Drives.

1. Securing a Fiery Configuration Page (IP Address Information)

FedEx Office is redeploying IP addresses under a new network scheme. As a result it is not possible at the writing of this document to identify the IP address information needed to complete an installation correctly. The best process to use under these circumstances is print a Fiery Configuration Page to capture the IP addresses of the devices that are being replaced, and to provide this information to the installing Technician for use when installing the replacement device(s). Printing a Fiery Configuration Page a. From the engine control panel, press Main Menu button. If the Fiery icon does not

appear on the copier touch panel, press Show All. b. From the copier touch panel, select Fiery Button > Info > Print pages >

Configuration > Yes. Wait for the Configuration pages to print.

2. Performing a clear server on the imagePASS-B1

Before the device is removed from the Center, the imagePASS HDD needs to have all the jobs deleted. This is done at the engine UI with the following steps: a. Select [Show All] b. Select [Printer] c. Select [Run Setup] (This will take approximately 2 minutes then a login will appear) d. Enter the password [Fiery.1] e. Scroll to page 2 then select [Clear Server]

3. Erasing customer data from the Hard Disk Drive

Before a device is removed from the FXO Center, the HDD must be initialized using the “Initialize All Data/Settings” function on the imageRUNNER ADVANCE device. This is done in user mode with the following steps:

- Select [Settings/Registration] - Log into the device using the center password (center number) - Select [Management Settings] - Select [Data Management] - Select [Initialize All Data/Settings] - Select [OK] to initialize the HDD


Important Once the process has been run, the Hard Disk Drive Erase Form found on e-Support and in the Appendix of this document should be completed by the Technician and signed by the Center Manager. It is the Technician’s responsibility to scan and email the completed form to the email box identified on the form so that it is confirmed that Canon has complied with this data security requirement.


Chapter 3: imagePRESS C700 Machine Configuration • Duplex Reader-H1(INCH/A) • Saddle Finisher-AM2 • Puncher Unit – BS1(2/3H) • Stack Bypass-B1 • imagePRESS Server G100 & Control Panel Set


Chapter 4: Configuring Device Settings

Verify FedEx Office certified firmware for the imagePRESS C700 engine is version 14.06.01 and imagePRESS Server G100 is version 1.1 Canon USA has produced a Firmware and Device Settings package with the Virtual Kitting tool. The package automatically installs C700 firmware v14.06.01 and some C700 engine settings. Installation of LMS Licenses IMPORTANT: If your imagePRESS C700 engine serial number starts with 'WHV' your engine already contains the speed license and emblem. Please skip the Speed License procedure, and go immediately to Activating the Web Access Kit. If your imagePRESS engine serial number starts with 'QKJ' or 'UME' you will need to start with Speed License to add the speed license and emblem to the engine.

A. Speed License 1. Connect the power plug of the imagePRESS C700 to the outlet.

a) Confirm that the Loop Connector is connected before turning ON the main power.

Note: While the Loop Connector is connected, warm-up rotation is not performed, and only UI screen display and Service Mode navigation are possible.

2. Turn ON the main power switch. 3. An error message “E612-0007” is displayed.

Loop Connector


4. Navigate to www.canon.com/lms/license from Internet Explorer.

5. Enter the License Access Number located on the Certificate. 6. Follow the instructions on screen to obtain the license key. 7. Download or print the License Key once the registration is completed. 8. Enter service mode. 9. Press [SPEED LICENSE].

CAUTION: Check that the serial number of the machine at acquisition of the license and the serial number displayed on the license number input screen are the same.


10. Enter the license number and press [Start]. Then, "OK" is displayed.

11. Turn OFF the main power switch.

12. Check that the control panel display and the main power lamp are OFF, and then

disconnect the power plug.

13. Install the imagePRESS C700 Name Plate (included with Cassette 1)

14. Disconnect the Loop Connector. (The removed Loop Connector will not be used.)

Note: During the machine set up please make sure that the imagePRESS C700 emblem is placed on the front of the machine. The only difference between an imagePRESS C700 and an imagePRESS C800 is a speed license that is installed. The engine ships with emblems for both models. Be sure to affix the imagePRESS C700 emblem and install the C700 speed license


B. Activating the Web Access Kit (License Access Number Certification)

Note: The Certificate kit comes with the imagePRESS Server G100 stored in the IF Interface PCB box. Activation is necessary in order to configure network settings for the imagePRESS Server G100 server through the engine User Interface. To activate please follow the instructions below:

1. Navigate to www.canon.com/lms/license from Internet Explorer.

2. Enter the License Access Number located on the Certificate. 3. Follow the instructions on screen to obtain the license key. 4. Download or print the License Key once the registration is completed. 5. From the Canon UI, select [Settings/Registration]. 6. Log in 7. Navigate to Management Settings>License/Other>Register License.


8. Input the received license key in the area provided.

9. Select OK to complete the procedure.


Deploying the Virtual Kitting Tool package 1. Download the file [FXO_C700_VKT_Package_12112015.zip] from the FedEx

Office Major Account section of Canon U.S.A.’s e-Support website. 2. Unzip the contents to the root of a USB drive ensuring [aca] and [quickInstall] are in

the top level directory of the drive. Please ensure the drive contains no other engine firmware. This USB drive can be re-used for other iPR C700 FXO Deployments without having to reload the drive.

3. Once fully powered up, press [Settings / Registration] [Log In] Enter System Manger ID and password

4. Plug-in the USB drive prepared in step 2 into the engine 5. Press [Show All] then press the [Auto Configuration Agent] Icon

6. Press [Next] then [Start]. The device firmware then settings will be applied. Once complete the device will restart.

Installation of the Firmware and Settings takes approximately 20

minutes. If Firmware v14.06 is already installed it will be skipped

automatically and loading of the settings only will take approximately

5 minutes.


7. After restarted, press the [Show All] Button then [Auto Configuration Agent]

8. A message should be shown on the UI. Press [Finish] to complete the process then remove the USB drive.

9. Change the System Manager ID / Password from [1111 / 1111] to the 4-digit center number. Note: After the package deployment process is completed the device UI will be changed. During the audit process at the end of this document, you will be instructed to hide the [Show All] button. The resulting screen will have three buttons as shown in the picture below.


Configuring Printer Settings A. User Mode Settings During the execution of the VKT package some user settings are transferred automatically. The highlighted settings need to be entered manually. The entire table can be used to verify other settings if desired.

Note: If the center does not observe Daylight Savings Time ensure the [Daylight Saving Time] setting is turned off.


B. Service Mode Settings During the execution of the VKT package ALL service mode settings are transferred automatically. The entire table can be used to verify other settings if desired.

Service Mode Path Level 1,2 FXO

Settings Page on CP-Print

Check if Done

COPIER>FUNCTION>INSTALL>E-RDS 1 1

COPIER>OPTION>FNC-SW>CDS-FIRM 1 1 12

COPIER>OPTION>FNC-SW>CDS-UGW 1 1 12

COPIER>OPTION>FNC-SW>CDS-MEAP 1 1 12

COPIER>OPTION>NETWORK>STS-PORT 2 1 13

COPIER>OPTION>NETWORK>CMD-PORT 2 1 13

COPIER>OPTION>DSPLY-SW>PRCLNSW 2 1 13

COPIER>OPTION>CUSTOM>PAP-TYPE 2 1 17

COPIER>OPTION>INTERFACE>IMG-CONT 1 3 20

COPIER>OPTION>USER>COUNTER 1 1 101 18






COPIER>OPTION>IMG-LSR>IMG-MODE 2 0 15

SORTER>MISC>DOCORI 1 0 28

SORTER>MISC>RCVRYMOD 1 0 28


Chapter 5: Center IP / Subnet Mask / Gateway Obtaining an IP Address FXO is undergoing a change of the center IP Addresses (Re-IP). This process may not be completed by the time of your scheduled installation. There are three ways to obtain the IP Address information. 1. The best way to obtain the Center IP address is to capture the IP addresses from

the Configuration Page of the devices that are being replaced.

2. Ask the Center Manager prior to your installation for the IP Address from the Network Map that should be displayed in the center.

3. Through the DPW by launching the PUMA application. **Utilize the same SUBNET MASK and Gateway as the other imageRUNNER ADVANCE devices in the center.

a) Launch the PUMA application on the primary DPW


b) 2. Select [Uninstall a Driver].

c) Locate the printer that the C700 is replacing.

d) Use this IP for the C700. Click the cancel button to exit the app.


Chapter 6: imagePRESS Server G100 Set-up This section will guide you through the setup of the imagePRESS Server G100 to meet the FXO Standard configuration. All files for this section can be obtained from the Canon e-Support site under the Major Accounts section > New MFP Deployment. Note: A reference configuration page with highlighted yellow sections showing FedEx Office settings is included at the end of this document. It can be used to compare the configuration after engine and controller setup are completed. Note: The IP address obtained in Chapter 5 will be used to configure the controller. The Subnet mask and gateway will be identical to the machine being replaced. Preparing the USB drive for the FedEx Office Clone image Note: It is strongly recommended that you prepare the USB drive before going on site to do the installation. Before you begin, please make sure you have the following items:

• USB Drive (Minimum 8 GB) – not provided • Fiery USB Setup tool for System Software

(FieryUSBSetupTool_v2.0.21.zip) – from support.cusa.canon.com • Fiery Clone Tool v2.3 for FXO

(FCTe-2.3.iso.zip) – from support.cusa.canon.com • FXO G100 Clone Image

(Canon_Bath_L30B_201603181538.zip) – from support.cusa.canon.com


Preparing the USB drive Install the Fiery USB Setup tool onto your laptop computer. 1. Locate the file FieryUSBSetupTool_v2.0.21.zip 2. Extract the file to a folder on your Windows computer 3. Double click on the file FieryUSBSetupTool_v2.0.21.exe 4. Select Run 5. Click Next

6. Accept the license agreement and click Next


7. Select the destination folder or keep the default and select Next

8. Click Install to start the installation


9. Click Finish. The Fiery Create USB tool is now ready to use

• Insert a Blank USB drive in your workstation • Launch the Fiery USB Setup tool from your workstation • You will see the window shown below

10. Locate the file FCTe-2.3.iso.zip and extract the file to a folder on your Windows

computer 11. Drag and Drop the FCTe-2.3.iso onto the window shown below.


12. The following window is displayed.

Note: Make sure the USB drive destination is correct. You will lose all data previously stored on the USB drive. 13. Once complete the USB drive is ready for the clone image

Select Close


14. Locate the file Canon_Bath_L30B_201603181538.zip and extract the file to a

folder on your Windows computer. 15. Browse to the USB stick and copy the folder Canon_Bath_L30B_201603181538 to

the USB Drive created in the step above. 16. View the contents of the USB drive on a Windows PC

The contents of the drive should be as follows:


Restoring the FXO Clone image To restore the clone image 1. On a Windows computer, verify that the USB flash drive has the correct cloned

image file for the G100 FXO Fiery server. (see instructions for creating the Clone image) a. Insert the USB flash drive into a USB port on the Windows computer b. In Windows Explorer, open the USB flash drive to check the files. (see

instructions for creating the Clone image) 2. Shut down the C700 and ensure that the C700 and G100 are powered off. (wait until

the LED’s are off on the G100 before continuing). 3. Attach the USB flash Drive to an available USB port on the G100 Fiery Server 4. Set service switch 1 up (ON), and service Switch 2 down (OFF)

Service switch binary configuration [1, 0].

5. Power on the C700 6. Allow the Fiery G100 server to boot from the USB flash drive to start the Fiery Clone

tool. 7. Wait until the Fiery G100 server LED flashes “AA” then “00” repeatedly to indicate

ready status 8. Set both service switches down (OFF)

Service switch binary configuration [0, 0].


The LED displays “C0” to indicate that the Fiery G100 server is ready to be restored. As the Fiery Clone Tool restores the image file, the LED flashes “C1, C2, C3” continuously to indicate the restore procedure is in progress. When the restore process is complete, the LED flashes “CC”, then “00” in one second intervals, and repeats to indicate completion status. 1. Remove the USB flash drive. 2. Reboot the G100 Fiery server from the power switch of the controller.


Network Setup Power-up and verify that the imagePRESS Server G100 connects to the engine, then proceed with setup. Once enabled and the imagePRESS Server G100 is detected by the engine, the Fiery icon will appear on the Main Menu of the Canon User Interface. It may take up to 7 minutes for the imagePRESS Server G100 to boot and be detected by the engine.

The network settings will be configured in this step. Using the Canon UI and Fiery Button follow the steps below to access the network configuration. The remaining configuration settings of the imagePRESS Server G100 will be configured using Command Workstation in section [4] after adding the device to Command Workstation.

1. Press the Fiery Button as shown above 2. Press the Cog at the bottom of the screen Zoom 75% OK (This will

ensure you can see the entire screen) 3. Press Tools Setup enter password [Fiery.1] [Login] 4. Press Network IPv4 uncheck [Get IP address automatically] Enter [IP

address], [Subnet Mask] and [Gateway] as explained in Chapter 5. 5. Uncheck [Get DNS address automatically] then enter [Primary DNS] [170.170.136.11] and [Secondary DNS] [170.170.136.123]

6. Uncheck [Use WINS] 7. Scroll up, select [Save Changes] 8. Press [Exit Setup] [Reboot Now] 9. The controller will come to an idle state within 7 minutes. Once idle, proceed to

the next section.


A. Adding Controller to Command Workstation Note: The screen shots below may not be identical to what you find on site. The server name and IP Address framed in red may not appear as shown.

1. Launch Command Workstation by clicking the icon in the taskbar or by clicking the Windows Start button and selecting Fiery Command Workstation.

2. Click the “+” icon in Command Workstation


3. Enter the IP Address configured on the imagePRESS Server G100 controller in the

Connect to a server field and click the Connect button.

4. Select Administrator from the User drop down list and enter Fiery.1 as the password

(the password is case-sensitive and includes a period in between the word Fiery and the number 1). Click Login.

5. The device will appear under the list of Servers with a green button to show that it is added and connected.


B. Configuring Manual Fiery Settings The Server name and Date & Time settings need to be manually configured. Follow the steps below to configure these settings: 1. Log in to the Fiery using Command Workstation then click [Server] [Configure] x2

2. Select [Server Name] then enter the server name using the FXO approved naming convention as shown then click [Save].

3. Select [Regional Settings] Uncheck [Set Date and Time Automatically] set the current date and time Check [Set Date and Time Automatically] [Save]. Select [Reboot] to restart the controller and apply the settings.


Use the images below to verify the FedEx Office Color Settings

IMPORTANT 1. Color Setup Basic Settings – All highlighted settings should be as shown. (Device

Center Color Setup)

2. Output Profiles – Output profiles should be all FXO with the calibration and Media Types exactly as shown. Description – FXO_C700_xxxxx etc. / Calibration – FXO_Base_Calibration_24lb_LZ


3. FXO Spot Colors – [FXO_Brand_Colors_072015] should be at the top with the colors shown on the right.


C. Importing the FedEx Office Paper Catalog into the imagePRESS Server G100

1. Download and unzip the [FXO_C700_PaperCatalog_10262015.zip] file from

e-Support to a USB drive. 2. Launch Command Workstation and connect the Fiery controller. (Default User :

Administrator Password : Fiery.1) 3. Once connected click the Paper Catalog button and the Paper Catalog window will

open.

4. Once opened, click “Import” “Replace Existing.” The [Import Paper Catalog] window will open. Navigate to the where the paper catalog was unzipped to click the file then click “Open.”


Note: The paper catalog import process can take up to 4 minutes and could be interpreted as being locked up. Please wait while the catalog imports. Once completed, it should appear as in the screenshot below. Ensure the Total number of papers is [90]. If any other value is shown here, contact Canon USA’s Technical Support Center at 1-800-528-2830.

5. Select [Settings] in the Paper Catalog window. For [Specification to use] Select [JDF Based]. The process can take up to 4 minutes and could be interpreted as being locked up. Please wait while the change occurs. Close the window by clicking the X in the red box on the upper right. The process is complete.

6. Locate the paper with the name [CC2 Gloss Cover 10pt – 8.5 x 11] then click [Edit]

7. Click the [Settings] Tab and verify [FXO_C700_Gloss Cover_0715.icc] is listed as the[Front Color Profile] Close the window

This step ensures the Output Profiles are correctly linked to the Paper Catalog entries.


Chapter 7: Registering and Executing Calibration Registering Paper for Full Auto Gradation 1. Load Hammermill 28lb 11x17 paper into one of the paper cassettes. 2. Register the Hammermill 28lb as “Plain 2” by following the steps below:

a. Insert the paper and close the cassette b. At the pop up Paper Settings screen, select “Set”. c. Expand the Sort List using the down arrow.

d. Select Standard Type.


e. Select Plain 2 (91-105 g/m2).

f. Select OK to exit the Paper Type screen g. Select OK to exit the Paper Settings screen.

3. Install Firstchoice 24lb 11x17 into another paper cassette. Register this paper as

“LZX”, from the FXO Custom Media. 4. Press “Settings/Registration” button. 5. Log in as administrator (default Manager ID & Pin) 6. Select “Adjustments/Maintenance”. 7. Select “Adjust Image Quality”. 8. Select “Auto Adjust Gradation”. 9. Select “Register Paper to Adjust”. 10. Highlight “Paper to Adjust 1”, select “Next”. 11. Highlight “Standard”, select “Next”. 12. Highlight cassette with the Hammermill 28lb 11x17 paper installed, select “Next”. 13. Select “Start Printing”. At this point the imagePRESS C700 will print two sheets of density patches on the Hammermill paper. 14. Once printing is complete, highlight the cassette with the Firstchoice LZX paper

installed, and select “Next”. 15. Select “Start Printing”. 16. Perform a Full Auto Gradation. The imagePRESS C700 will now print two sheets of density patches on the Firstchoice LZX paper, completing the procedure.


Registering Paper for Full Auto Correct Color Tone: Note: the following procedure should only be performed after Full Auto Gradation has been executed. 1. Load LZ paper in draw one of the main engine. 2. Press “Settings/Registration” button. 3. Select “Adjustments/Maintenance”. 4. Select “Adjust Image Quality”. 5. Select “Auto Correct Color Tone Settings”. 6. Select “Register Correction Pattern” 7. Select “Yes” 8. Select Pattern 2 9. Select media type “LZ” from the Paper Catalog, and select “Next” 10. Highlight the cassette with the Firstchoice LZ paper installed, and select “OK”. 11. Select “Start”. 12. A Test Page will print. Position the Test Print on the Document Glass, as shown on

the UI. 13. Select “Start Scanning”.

The process is complete.

Calibration

1. Execute Auto Correct Color Mismatch. 2. Perform Fiery (RIP) Calibration Procedure.


Chapter 8: Configuring Network Scanning Setting up FTP Scanning to the Primary DPW: 1. From the main menu on the device select “Show All” “Scan and Send.”

2. Select “Address Book.”


3. Click the “Register/Edit” button.

4. Select “Register New Dest.”


5. Select the “File” button.

6. Enter the following information in the appropriate fields using the keyboard on the

copier interface. • Name: NetScan • Protocol: FTP • Host Name: IP address of the Primary DPW. Ask the Center manager which is

the Primary DPW. The IP address of the primary DPW will be displayed in the lower left of the desktop on the Primary DPW.

• Folder Path: Enter a period “.” (without the quotes) • Username: netscan • Password: net5can Note: You will have to enter the password twice. The first time is to set the password and the second time is to confirm the password.

7. Click “OK” then “Close.”


8. Test the scan by selecting the NetScan destination from the address book. Click “OK” and perform a scan.

9. Click the “Start” button on the main control panel to perform the scan. 10. Click the “Start Sending” button to send the scan to the Primary DPW

11. Check the X: Drive button on the DPW and verify that the scan is available.


Chapter 9: Print Driver Installation on Workstation Using the PUMA Application

Print Driver Installation Important: The installation is not complete until the installing Technician has installed the printer on each DPW (Digital Production Workstation) in the FedEx Office Center. The following steps guide you through loading drivers and installing the printer via PUMA (Printer Utility Management Application). Installing the Print Driver:

1. From a DPW in the center click the Windows Start button, type PUMA into the

search bar, and select [Printer Utility Management Application].


2. Select “Add a Driver.” Note: In some instances this option may say Add a Printer.

3. Select the “Manual Install” tab.


4. Select the device to be installed from the list. The IP Address will automatically be populated. Verify that the IP Address is correct. Enter the model number as the unique identifier and click the Install button.

5. Wait for the installation to complete and select “OK.”

6. Click the X in the upper left corner of the PUMA application to close the application.


Chapter 10: COM Test Verification Performing a COM Test If the COM Test fails but the Network Port has been activated by FedEx Office IT, refer to the troubleshooting procedure on page six (6) of the “imageWARE Remote Activation Guide”, found on e-Support. The “imageWARE Remote Activation Guide” can be found on e-Support: Major Accounts > FedEx Office – Multifunction Printer Support > Resources > imageWARE Remote Activation Guide.


Chapter 11: Quality Validation Process A two-step process is required to ensure the imagePRESS C700 is making high quality prints after installation has been complete. The process involves:

- A visual inspection/comparison of image quality - Measurement of color quality

The role of Canon Technicians in this process is to:

- Participate as an observer in the visual inspection/comparison - Participate as an observer in the color quality measurement step (PPA

Verification Print) - Resolve any image quality problems that have been found.

Quality Validation Visual Inspection/Comparison The Center Manager prints the Quality Validation Proof (“Narrow Format Validation Proof v1” file) from PPA on the imagePRESS C700 being tested using 11x17 24lb. laser paper.

Note: A Validation Master print has been provided to all FedEx Office Centers by FSO (FedEx Support Organization). The Center Manager should lay the Validation Proof next to the Validation Master on a flat surface, preferably one with even lighting. Visually inspect and compare the Validation Proof to the Validation Master looking at each section for the following:

• Solids: There should be no mottled appearance, graininess or any other visual defect

• Gradients: There should be no banding or streaks. • Registration: Lines should be solid black with no other colors showing. • Resolution: All lines should be printing, be straight and no stair stepping. • Image Position: The green mark should be showing at each corner. • CMYK Images and RGB Images: The images should be visually similar to the

Validation Master. • Spot Color: A correct spot color target should be a solid purple square. • Font Size: The smallest readable type should be the same size as the smallest

readable type on the Validation Master. • Moire: The lines should be sharp and straight, no patterns. • Gray Balance: The gray squares and circles should be the same color as the

squares and circles on the Validation Master. • PPA Verification: Confirms if the file was printed through the PPA workflow. • Gray Scale: The image should be visually similar to the Validation Master. • Uniformity: Gray bars should be even and consistent across the page. No light

or dark areas.


Validation Proof Master sample (used for visual inspection/comparison) Page one

Page 2


Color Verification Measurement The color quality measurement process has two main components:

• The FedEx Office Printer Color Verification application using a Spyder Colorimeter. • The Print Verification Chart.

The Center Manager launches the PPA Printer Color Verification application and prints the Printer Color Verification Chart that has 29 color patches. The Center manager then uses the Spyder Colorimeter to measure the L.A.B values for each of the patches on the chart. The application will determine whether or not the color values measured for each patch are within the acceptable range FedEx Office and Canon USA have agreed to. In cases where Printer Color Verification Chart does not pass, the technician should take remedial steps to improve the print quality. If the technician requires assistance, they should contact Canon’s Technical Support Center @ 1-800-528-2830. Sample of the printed Printer Color Verification Chart.


Chapter 12: Post Installation Actions After the installation steps are completed, the Equipment Service and Support sticker and the imagePRESS C700 Paper Guidance sticker must be affixed as indicated below. In addition, the [Show All] button must be hidden on the machine display. Equipment Service and Support sticker 1. Enter the serial number of the imagePRESS C700 in the appropriate field on the

Equipment Service and Support sticker. Affix the sticker between the hinges of the document handler, behind the document glass, towards the rear of the machine as indicated in the picture below.

Note: No other service stickers should be put on the exterior of machine. FedEx Office Centers should only be contacting our Central Dispatch team to place service requests.


imagePRESS C700 Paper Guidance sticker 1. Place the imagePRESS C700 Paper Guidance sticker on the Document Feeder top

cover as shown in the picture below.


Hiding the [Show All] button on the machine display 1. Press [Settings / Registration] 2. Press [Log in] enter System Manager ID and Password [Log in] 3. Press [Close] 4. Press the [Main Menu Display(1)] Cog at the top right of the screen then [Other Main

Menu Settings]

5. Change the [Display [Show All]] option to [Off]

6. Press [OK] then Log out by pressing the [Log Out] button.


Appendix: • imagePRESS C700 Post Installation Checklist • Certification of Canon Machine Hard Disk Drive Erase • Training Checklist for the imagePRESS C700 • Sample Configuration Page


imagePRESS C700 Post Installation Checklist Date: ________________________ Center Number: ________________ Model Number: ________________ Serial Number: _________________ Before leaving the FedEx Office center, all of the items in this chapter must be verified. Put a check mark in the checkbox once this is done. If you cannot verify an item in this checklist, the installation is considered incomplete. Take the action noted in the “Action” section of the table below to complete the installation, or refer to the appropriate section of this guide. This imagePRESS C700 Post Installation Checklist, the Certification of Canon Machine Hard Disk Drive Erase, and the Training Checklist for the imagePRESS C700, must be scanned and emailed to:

[email protected]

Checklist Item Check if Confirmed

1. The imagePRESS C700 is copying and scanning.

Action: Contact Canon’s TSC (Technical Support Center) for assistance at 1-800-528-2830.

For steps 2 – 5: If they cannot be completed due a potential FedEx Office IT issue, the FedEx Office manager on duty should contact their Field Technology Specialist or FedEx Office IT. FedEx Office has agreed to have technology resources available to address these concerns immediately.

3. The imagePRESS C700 is networked and printing from a DPW.

4. The print driver was installed on all DPWs. 5. The Communication Test [Com Test] was successful. A Com Test is performed to

verify the device can communicate with Canon for reporting purposes.

6. The Center Manager or their designee was handed a Configuration Page print. 7. The Quality Validation Visual Inspection/Comparison was completed and successful.

The Technician and Center Manger must also acknowledge this has been completed by signing at the bottom of this form.

8. The Color Verification Measurement was successful. 9. A CP Print [Canon Engine Report], Configuration page, and PS Test page have been

left in the service holder on the back of the imagePRESS C700.

10. The Hard Disk(s) were erased from any devices being removed and the Hard Disk Erase form was signed by the Center Manager.

11. Training was completed and the Training Checklist was signed by the Technician and Center Manager.

Quality Validation Visual Inspection was completed: Technician Signature: ____________________ Center Manager: Signature ______________________ Installation was completed: Technician Signature: ____________________


Canon

Certification of Canon Machine Hard Disk Drive Erase

In accordance with Master Machines Agreement Dated April 12, 2010, Section 17 (a) (iv), by and among the Parties, Canon USA and Canon Dealer Servicers hereby certify that all stored data has been purged from the Canon Machine specified below utilizing the single pass overwrite tool native to the Canon Machine. Center Number: ____________________ Date: _____________________________ Fiery Serial Number: _____________________ Engine Serial Number: _____________________ Center Manager Name:_______________ Center Manager Signature: ____________ Technician Name: ___________________ Technician Signature: ________________

Training Checklist for the imagePRESS C700

COPY FUNCTION

• Select Color

• Copy Ratio

• 2-Sided

• Density

• Original Type

Completed Not Completed

• Options

• Select Paper

• Finishing

CONSUMABLES

• Toner Cartridge Replacement

• Waste Toner Container Replacement

• Platen glass and scanner cleaning


• Staple Cartridge Replacement

SCAN AND SEND

• Select Color

• Resolution

• 2-Sided Original

• Different Size Originals


• Options• Scan Size

• File Format

CONTROL PANEL

• Settings/Registration

• Main Menu Button• Counter Check

• Service Support Number


• Copy, Scan and Send, and Settings/Reg. Buttons

• Status Monitor/Cancel

MEDIA HANDLING

• Paper Tray Settings

• Loading/Unloading Media in Drawers

• Load Tab Paper Envelopes


• Loading Media in Stack Bypass

• Min./Max Sizes

• Acceptable Paper Weights

CALIBRATION

• Auto Correct Color Mismatch

• Auto Correct Color Tone

• Fiery Calibration


• Auto Adjust Gradation

Date: Center Number:

Center Manager:Technician:

Print Name:

Center Phone Number:

TRAINING ATTENDEES:

Print Name:

Print Name:

Print Name:

Customer Signature: Print Name: Date:

Signature of FedEx Office Center Manager or Shift Supervisor acknowledging completion of training from Canon

Training Overview for the imagePRESS C700

1. Give a brief product overview highlighting the following components:

» Paper Drawers and Tab/Envelope Feeding Attachments

» Stack Bypass

» Duplex Reader

» Saddle Finisher

» imagePRESS G100 Server

2. Explain the differences between an imageRUNNER ADVANCE MFD and an imagePRESS C700 DP.

» Main Menu Buttons

» Customized Paper Types / Wider Media Array

» Superior Print Quality

» Additional Print Product Options (tabs, envelopes, 2/3 hole punch)

3. Walk through the Color Consistency Workflow.

» Scheduled Quick Calibration

» FedEx Office Color Verification

» Auto Color Mismatch

» Automatic Gradation Adjustment (Quick/Full)

» Automatic Color Correction Tone

» Fiery Calibration

4. Demonstrate how to prepare media and how to select the correct paper type.

» Load/Unload Paper (standard, over-sized, tab, envelope)

» Register Paper

5. Demonstrate standard workflows from the two function buttons:

» Copy

» Scan and Send

6. Review device maintenance tasks.

» Toner and Toner Waste

» Staple Cartridge and Staple Trim

» Punch Waste

FIERY SERVER CONFIGURATION1

03/18/2016 10:06

SERVER: ChangeMeIP ADDRESS: 10.XXX.XXX.XXX

PRINTER: Canon iPR Svr G100 C700 v1.1 US

Fiery ServerServer Name ChangeMe

Server Comments

Domain or Workgroup WORKGROUP

Product Canon iPR Svr G100 C700v1.1 US

Version 1.1

Software FS150

Memory (MB) 1984

Disk Size (GB) 443.6

Free Disk Space (GB) 442.8

Regional Settings

Server Language English - US

Default Paper Sizes Inches

Color Region North America

Time Zone GMT-5

Use Character Set Macintosh

Print Start Page No

Enable System Updates No

Job Log Setup

Enable auto export No

Job Log Page Size Letter/A4

Secure Job Log Yes

Enable SNTP Yes

Time Server pool.ntp.org

Polling Interval Every 8 Hours

Last Sync Time Mar 18, 2016 10:06:02

Last Sync Status Success

Next Sync Time Mar 18, 2016 18:06:02

Enable Printed Queue Yes

Jobs Saved in Printed Queue 10

Job SubmissionPrinter

Personality Auto

Publish Direct Connection Yes

Publish Print Queue Yes

Publish Hold Queue Yes

Rip all then print No

Published Virtual Printers

G100 hold

G100 print

G100 direct

Enable LPD Yes

Default LPD queue Hold Queue

Enable Port 9100 Yes

9100 Queue Hold

Enable Windows Printing Yes

Server Name ChangeMe

Server Comments

Domain or Workgroup WORKGROUP

Enable IPP Yes

Enable FTP Printing No

Enable WSD Yes

WSD Queue print

Enable Direct Mobile Printing Yes

USB

Enable USB Port Yes

USB Media Auto Print Disabled

Enable Hot Folders Yes

JDF Setup

Fiery JDF Version: 1.5.0.19

Enable JDF Yes

Default JDF Setting and Action

Use Job settings from Virtual Printer: None

Job Action: Hold

Override JDF job with the above settings No

JDF Device ID ChangeMe

JMF URL

IP Address http://10.XXX.XXX.XXX:8010

Server Name http://ChangeMe:8010

Job Closing Auto Close

Required for Closing

Employee ID No

Media Product ID No

Media Actual Sheets No

PrintMe Setup

Enable PrintMe Yes

Subscription Included

PrintMe ID 650804

Valid Up To 12/31/2020

Version 1.0.1

Enable Proxy No

Job ManagementEnable Rip While Receive Yes

Preview While Processing No

Enable Mismatch Action No

Network SetupPort Setup

Ethernet

Enable Ethernet Yes

Ethernet Address A0:42:3F:21:6B:3B

Ethernet Speed Auto (10/100/1000)

802.1x Setup

Enable 802.1x Authentication No

IPv4 Setup

Ethernet Setup

Enable Auto IP Configuration No

IP Address 10.XXX.XXX.XXX

Subnet mask 255.255.255.224

Get Gateway Address Automatically Yes

Gateway Address 10.XXX.XXX.XXX

Enable DHCP No

DNS Setup

Enable DNS Yes

Get DNS setting automatically No

Primary DNS server IP address 170.170.136.11

Secondary DNS server IP address 170.170.136.123

Highlighted items must be changed from default. Some manual settings are specified during configuration. UNLESS OTHERWISE SPECIFIED, NO OTHER SETTINGS SHOULD BE CHANGED.

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FIERY SERVER CONFIGURATION 2

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Domain name

Host name ChangeMe

WINS Setup

Use WINS Server No

Enable IPv6 Yes

IP Address(es)

fe80:0000:0000:0000:a242:3fff:fe21:6b3b/64

Protocol Setup

Enable AppleTalk No

Service Setup

Enable FTP Printing No

Use FTP Passive mode No

Enable Web Services Yes

Enable Proxy No

Enable SLP Yes

Scope Default

Enable Bonjour Yes

Bonjour Service Name Canon iPR Svr G100 C700v1.1 US(21:6B:3B)

Preferred Printing Protocol LPD

Enable SNMP Yes

Security Level Medium

Enable Email Services No

Enable LDAP No

Security SetupPassword Enabled Yes

Allow printing from All users

Secure Erase No

IP Filtering No

Enable IPv6 Filter No

IP Port Setup Yes

20-21 (FTP) Enabled

25 (SMTP) Enabled

80 (HTTP) Enabled

137-139 (NETBIOS) Enabled

161-162 (SNMP) Enabled

427 (SLP) Enabled

443 (SSL) Enabled

445 (SMB/IP) Enabled

500 (ISAKMP) Enabled

515 (LPD) Enabled

631 (IPP) Enabled

3702 (WS-Discovery) Enabled

4500 (IPSec) Enabled

5353 (mDNS) Enabled

5900 (VNC) Enabled

6310 (Direct Mobile Printing) Enabled

8000,8080 (RUI) Enabled

9100-9103 (Raw) Enabled

EFI Ports Enabled

Canon Ports Enabled

Other Ports Deny All Ports

IPSec Setup No

RIP

PS Setup

Allow Courier substitution Yes

Print to PS error No

Default paper sizes US

Print cover page No

Convert paper sizes No

Scale to fit Off

Resolution 1200dpi

Print master No

Cache PDF and PS objects On

PCL Setup

Default orientation Portrait

Form length 60.00

Font size (pt) 12.00

Font pitch (char/in) 10.00

Symbol set ROMAN_8

Font source Internal

Font number 0

Append CR to LF No

Paper size for system pages US

VDP Setup

FreeForm 1 Record Length FreeForm Master

Enable Set Page Device Mapping

Native Document Setup

Enable Native Document Conversion No

Print Form Setup

Copies 1

2-sided printing Off

Printer's halftone Standard

Toner reduction mode Normal

Horizontal text width adjustment Level 1

Vertical text width adjustment Level 1

Text width adjustment color All

Advanced smoothing Off

Advanced smoothing for text On

Advanced smoothing for graphics Off

Sharpness Standard

Gradation smoothing Off

Toner saving Off

Text width adjustment Off

Image compression optimization On

Sorter mode Collate without shift

Color Setup

RGB Source Profile sRGB (PC)

Rendering Intent Photographic

CMYK Source Profile GRACoL2006 Coated1 (EFI)

CMYK Processing Method Full (Output GCR)

Separate RGB/Lab to CMYK source Off

Use Media Defined Profile On

Output Profile FXO_C700_UnCoated_0715.icc

Black Text and Graphics Pure Black On

Black Overprint (for pure black) Text/Graphics

Spot Color Matching On

RGB Gray Processing Text/Graphics

CMYK Gray Processing Text/Graphics

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FIERY SERVER CONFIGURATION 3

03/18/2016 10:06



Use embedded profile when present (RGB) Off

Use embedded profile when present (CMYK) Off

Calibration Info

Measurement Method ColorCal

Calibration page layout 51 Unsorted Patches

Prepare scanner for ColorCal calibration Off

BIOS Setup

BIOS Version 1.30 03/20/2013

ID 000086050B4600

OS Version 2.3.1.09

Installed Options

Hot Folders/VirtualPrinters Option

Scan Set UpEnable Scan No

Printer InfoHardware Information

Version 1.00/1/0x0033

Device Information

Device Model iPR C700

Serial Number QKJ01693

Language English

Device Boot ROM Version 01.08

Device System Version 14.06

Device Function ID

903CA9BC46F541A5B3EB0A8B2846DF72

Device Function Version 02.00

Printer Version 16.03

Scanner Version 12.01

Finisher Version 07.01

Feeder Version --.--

Options

Canon Stack Bypass-B1

Canon Saddle Finisher-AM2

Canon 2/3 Holes [Puncher Unit-BS1]

I/F Module version 4.39.00/1.6.9.1

Printer Installed Options2/3 holes [puncher unit-BS1]

Saddle finisher-AM2

Stack bypass-B1

SYSTEM UPDATES LOG 4

03/18/2016 10:06



FIERY UPDATES

DATE & TIME PATCH ID NAME

FIT10069842503/18/2016 09:13:42

FIT10086764403/18/2016 09:13:42

FIT10110446203/18/2016 09:13:42

FIT10110531303/18/2016 09:13:42

FJDF1.5.0.19_linux03/18/2016 09:13:43

shop_agent_embedded-1.1.58703/18/2016 09:13:43

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