imagine lismore 4 year plan

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017 1

4IncludIng 1 Year Plan 2013-2014

YEAR PLAN 2013-2017

2 IMAGINE LISMORE FOUR YEAR PLAN 2013-2017


Contents

Our Community 5

1. Community Vision: Aboriginal Recognition 6

1. embracing the raP in the region (reconciliation action Plan) 6

2. Implement reconciliation action Plan 6

2. Community Vision: An inclusive and aware community/community participation in decision making 7

1. develop a community engagement and partnership program 7

2. develop a stakeholder partnering program 7

3. Improve council communications 7

3. Community Vision: Safety and wellbeing 9

1. develop crime Prevention Plan 9

2. The application of crime prevention through environmental design (cPTed) principles to the assessment of all planning applications 9

4. Community Vision: Affordable health 10

1. lismore Health Precinct 10

2. Fit for School – Healthy lifestyle 10

3. community Service Hubs 10

5. Community Vision: Partnerships with service providers 11

1. Partnering Strategy 11

6. Community Vision: Lismore as a sporting centre 12

1. lismore city Sports Hub – a Sporting centre 12

7. Community Vision: Affordable housing 13

1. living in lismore - Housing Strategy 13

2. Building Better regional cities 13

3. north lismore Plateau 13

8. Community Vision: Community Cultural Centre 14

1. To have a range of facilities that support community and cultural events 14

9. Community Vision: Transport 15

1. regional Transport Plan 15

2. Travel Plans 15

Our Economy 16

10. Community Vision: A vibrant CBD 17

1. lismore cBd commercial Office Building 17

2. cBd/riverbank Master Plan 17

3. explore funding options for a new/upgraded regional gallery 17

11. Community Vision: A resilient economy 20

1. Business Friendly council 20

2. lismore city Infrastructure alliance 20

3. Procurement Website – Buy local gateway 20

4. lismore education Plan 21

5. Future leaders group/entrepreneurs assist 21

6. arts Hub 21

7. Workforce development Plan 21

Our Environment 22

12. Community Vision: Wilsons River 23

1. Wilsons river regeneration and river walk 23

2. Wilsons river Footbridge 23

3. riparian restoration Prioritisation and education Project 23

13. Community Vision: Environmental leadership 24

1. environmental Partnering Project – rural landholder capacity Building 24

2. Implement the comprehensive Koala Plan of Management for Se lismore 24

3. develop and Implement a Biodiversity Management Strategy 24

14. Community Vision: Lismore as a model of sustainability

1. To have lismore recognised nationally and internationally as a centre for sustainable living 26

2. Make council self-sufficient in electricity from renewable sources 26


Our Services 28

15. Waste 29

1. To provide effective and efficient waste collection and disposal services 29

2. To maximise recovery and reuse of materials from the waste stream 29

3. Future waste strategy 29

16. Strategic Planning, assessment and construction 30

1. Section 94 contributions Plan 30

2. new land release Planning 30

3. Preparation of planning instruments and strategies in accordance with new Planning act 30

4. Flood Plain risk Management Plan 31

17. Parks 32

1. Park and playground upgrades 32

2. amenities and post service wake facility 32

18. Water cycle management 33

1. To maintain and operate water and wastewater infrastructure assets in accordance with government legislation and industry standards 33

2. To ensure that water and wastewater assets are upgraded to cater for future growth and development 33

3. Manage council’s water supply and wastewater disposal functions in a sustainable manner 33

4. undertake major capital works projects in accordance with the adopted Strategic Business Plan for Water and Wastewater 34

5. Manage council’s stormwater drainage network in a sustainable manner 34

19. Transport and Infrastructure 35

1. establish blending plant 36

2. Part 3a compliance 36

3. asphalt plant upgrade 36

4. runway sealing 36

5. airport operation Improvements 36

6. development of general aviation area 36

7. road construction urban and rural road rehabilitation 35

8. Improve the overall condition of road and infrastructure assets 37

9. Manage and maintain council’s road network to appropriate standards 37

9. Manage and maintain council’s building and property infrastructure 37

10. Manage and maintain building and property infrastructure 38

11. Provide support for road safety initiatives and programs 38

12. To maintain and develop the fleet services to maximise plant efficiencies for operational activities 38

13. To deliver specialist services to external customers in the region 38

20. Civic leadership/management 40

1. australian Business excellence Framework 40

2. councillor development 40

3. Service level review 41

4. IT Infrastructure replacement Strategy 41

5. Promotion and Marketing – lismore Pride and Identity 41

6. Zero Based Budgeting 41

7. Financial Sustainability Policy 41

8. long Term Financial Plan 41

9. review of People Management Processes 42

10. Workforce Management Strategy 42

11. regional resource Sharing 42

12. Manage council’s assets in a responsible and sustainable manner 43

13. ensure council is well prepared and responds appropriately to emergencies and natural disasters 43

14. Manage council’s land and property activities in accordance with legislative requirements and corporate objectives 44

15. State of the community report 44

One Year Plan 48

One Year Plan - Overview 2013-2014 49

Income Statement – consolidated for year ending June 2014 54

cash Flow Statement – consolidated - for year ended June 2014 56

Summary by cost centre - for year ended 30 June 2014 57


OUR COMMUNITY


our community

1. Community Vision: Aboriginal Recognition

10 Year Objectives

1. embracing the raP in the region (reconciliation action Plan)

2. Implement reconciliation action Plan

Activity 1 - Regional Reconciliation Action Plan

Four Year Program

Activity 1 | Regional Reconciliation Action Plan

1.1 regional partnership development

Manager Integrated Planning

community engagement Increased employment opportunities

1.2 raP Forum

1.3 raP workshop sessions

1.4 Monitoring and evaluation

Activity 2 | Reconciliation Action Plan

2.1 Implement council’s reconciliation action Plan (raP) by introducing the raP actions into council’s operations

Manager Human resources Manager Integrated Planning

The raP actions are introduced into council’s operations

From operational budgets

Recurrent Activities

What we do What standards we expect Who does it?

annual naIdOc event delivered annual event delivered community Services department & events Team

cultural awareness/competency training delivered

cultural awareness/competency training strategy developed. cultural awareness/competency training delivered to senior management & program managers

Human resource Management

aboriginal employment Strategy implemented

aboriginal employment Strategy updated

Human resource Management

annual raP evaluation and report report completed community ServicesHuman resource Management

reconciliation Week celebrated event delivered community Services

Bundjalung elders council support Support delivered to 5 meetingsannually

community Services

Service aboriginal advisory group aboriginal advisory group meeting quarterly & collaborating with council when required

community Services

cultural protocols observed cultural protocol policy developed and implemented

Whole organisation

Responsible Person

Performance Measures

Costs $

2013/14

2014/15

2015/16

2016/17Activities Timeframes


our community

2. Community Vision: An inclusive and aware community/ community participation in decision making

10 Year Objectives

1. develop a community engagement and partnership program

2. develop a stakeholder partnering program

3. Improve council communications

Activity 1 - Regional Reconciliation Action Plan

Four Year Program

Activity 1 | Develop a community engagement and partnership program

1.1 Build upon & facilitate a community engagement & partnering program i.e. Place Based advisory groups


groups and partnerships formed. events/ projects delivered

Frompartnering budget

1.2 Facilitate community partnerships/eventsi.e. small project/activity fund

Survey of participant satisfaction with 80% satisfied

1.3 enable periodic ‘random selection’ participant recruitment

Activity 2 | Develop a stakeholder partnering program

2.1 develop & service stakeholder partnering program including the peak partnering group the lismore leaders group


Stakeholder groups formed and partnerships established

Frompartnering budget

Activity 3 | Improve Council communications

3.1 employ new Media Officer

Manager corporate Services

3.2 replace website

3.3 Introduce social media

3.4 Introduce multimedia communications

3.5 Introduce council newsletter

From comms budget

80% user satisfaction for website. 1000 social media ‘likes’. 20% Improvement in ‘communicating council decisions’ in biennial survey

Responsible Person


Costs $

2013/14

2014/15

2015/16



our community



goonellabah community Plan Safe, fun and less antisocial behaviour Manager Integrated Planning

libraries and mobile library (community space)

delivery of library services to all partnering councils as per Service level agreements

Manager arts, Tourism and leisure

Manage community engagement Internal level of satisfaction greater than 80%


administering funding• reconciliation• naidoc• Young song writers competition

Funding administered fairly and equitably


Social planning ensure council and community has a full awareness of the lismore local government area’s demographics


grant funding applications all relevant grants identified and applied for


customer service 85% customer satisfaction in six monthly customer survey85% medium and high satisfaction in the biennial customer survey


communications 20 % improvement in ‘communicating council decisions’ in biennial survey


Recognising and valuing different

communities


our community



Facilitate relationship between Police and council planners to ensure crime prevention through environmental design principles achieved

Best practice crime prevention through environmental design

Manager development & compliance

crime prevention through environmental design principles undertaken

development applications referred to nSW Police according to MOu requirements


Manage citySafe program for lismore and nimbin

crime statistics in lismore cBd from Police – downward trend attend all meetings activities completed in accordance with agreement with Police and chamber of commerce, lismore and nimbin

Manager assets

Maintain relationships with relevant external agencies and attend all meetings

KPI – 100% meeting attendanceliquor accordaccess committeenimbin Police & community consultative committee

Manager assets

Manage and maintain ccTV networks lismore and nimbin

KPI – no. camera days system out < 50 days/annum

Manager assets

respond to requests for ccTV footage from the public or emergency services

100% requests met within 5 working days

Manager assets

3. Community Vision: Safety and wellbeing

10 Year Objectives

1. develop crime Prevention Plan

2. The application of crime prevention through environmental design (cPTed) principles to the assessment of all planning applications

4 Year Program

Activity 1 | Crime Prevention Plan

1.1 crime Prevention Plan developed and funding sought


Fromoperational budget

Plan developed and endorsed by nSW attorney general’s department

Activity 2 | Crime prevention through environmental design

2.1 application crime prevention through environmental design principles to all lismore city council planning processes


continuous improvement as evidenced by contribution to crime reduction


Responsible Person


Costs $

2013/14

2014/15

2015/16



our community



goonellabah community Hub:goonellabah Safety circleStakeholder groupcontinuing servicing of groups by council

Stable, efficient and responsive groups Manager Integrated Planning

Headspace cBd community Hub Working party participation Manager Integrated Planning

Health industry partnerships Strong relationship with all local health providers


4. Community Vision: Affordable health

10 Year Objectives

1. lismore Health Precinct

2. Fit for School – Healthy lifestyle

3. community Services Hubs

Four Year Program

Activity 1 | Lismore Health Precinct

1.1 Facilitate partner meetings

lead agency: northern nSW local Health district

Health precinct completed

From partnering budget

1.2 Ongoing planning assistance

executive director Sustainable development

1.3 Statutory planning requirements for lismore Health Precinct

$100,000

Activity 2 | Fit for School

2.1 Facilitate service provider forum to develop project scope

lead agency: northern nSW local Health district (lHd)

Fit for School program implemented


2.2 assist with implementation of project scope


Activity 3 | Community Services Hubs

3.1 Service provider consultation to identify building requirements

lead agency: northern rivers Social development council


3.2 Provide ongoing support to partners engaged in the project


3.3 goonellabah community Hub & Headspace community Hub


Responsible Person


Costs $

2013/14

2014/15

2015/16



our community

5. Community Vision: Partnerhips with service providers

10 Year Objectives

1. Partnering Strategy

Four Year Program

Activity 1 | Partnering Strategy

1.1 To have all the service providers in lismore work in coordination to achieve the community’s vision for lismore outlined in Imagine lismore


achieved through individual partnership programs

Partnering budget

Responsible Person


Costs $

2013/14

2014/15

2015/16

2016/17

Activities Timeframes

Community involvement is a win for the

Lismore community


our community



events

attract sporting events that bring people to lismore

Provide assistance to event organisersProvide $80,000 per annum in funding incentives for eventsBid for a minimum of 6 second tier (e.g. age championships) events per yearMinimum of one high-profile event held per year


Tourism lismore VIc: 50,000 visitations per yearnimbin VIc: 70,000 visitations per yearVisiting sports teams to book accommodation through lismore VIc


goonellabah Sports and aquatic centre 280,000 visitations through centre each year


lismore Memorial Baths 70,000 visitations per season Manager arts, Tourism and leisure

Maintain sporting fields Sports fields are available and suitable for a range of sporting events

Manager Works

6. Community Vision: Lismore as a sporting centre

10 Year Objectives

1. lismore city Sports Hub – a Sporting centre

Four Year Program

Activity 1 | Lismore City Sports Hub

1.1 develop a comprehensive directory of lismore’s sporting infrastructure, support services and rising stars

lead agency: identified partners Manager Integrated Planning

Partnerships secured directory complete

$832,000*

1.2 Secure partnerships for longer term initiatives

distribution strategy implemented

1.3 Prioritise activities from Sport and recreation Plan

1.4 Implement prioritised activities from the Sport and recreation Plan in partnership with community sporting groups and service providers

* Urban and Rural Sporting Fund

Responsible Person


Costs $

2013/14

2014/15

2015/16



our community

7. Community Vision: Affordable housing

10 Year Objectives

1. living in lismore - Housing Strategy

2. Building Better regional cities

3. north lismore Plateau

Four Year Program

Activity 1 | Living in Lismore Housing Strategy

1.1 Housing Officer role filled Manager Integrated Planning

Improved housing choice and diversity

$135,000

1.2 Housing Strategy partnerships identified and created


1.3 Implementation of lismore Housing Strategy partnering projects

Activity 2 | Building Better Regional Cities

2.1 upgrade Invercauld/Ballina road Intersection


$6,013,000*

2.2 Oliver avenue link including Tucki Tucki Bridge

Activity 3 | North Lismore Plateau

3.1 Finish the development control Plan


From operational budget

3.2 complete the infrastructure delivery plan

3.3 Finish the planning proposal (zoning change)

3.4 applicant and community engagement

3.5 new asset maintenance $75,000

* $5,513,000 received from RMS and the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA)

Responsible Person


Costs $

2013/14

2014/15

2015/16



our community

8. Community Vision: Community Cultural Centre

10 Year Objectives

1. To have a range of facilities that support community and cultural events

Four Year Program

Activity 1 | Facilities that support community and cultural events

1.1 refurbishment of city Hall

Manager assets complete July 2013

1.2 undertake investigations into incorporating a “town square” into the pro-posed development of a cBd commercial Office Building on council property at Magellan Street, lismore

Ongoing – review March



review development controls to ensure they allow flexible and innovative approaches to housing

relevant planning policies and rules include provisions to encourage housing diversity, supply and affordability


develop and update a ‘housing’ website Once a Housing Officer is appointed a housing website will be operational within 6 months of that appointment


education and marketing Within one year of their appointment the Housing Officer will develop educational and marketing material, as part of an approved communications strategy designed to support and achieve the outcomes listed in council’s adopted Housing Strategy


advocacy for increased funding for affordable housing

The Housing Officer shall develop and maintain networks in both the public and private sector resulting in the demonstrable delivery of increased funding of or the production of affordable housing


establish and maintain partnerships with community housing providers, development industry, real estate industry etc

The Housing Officer shall investigate then establish and maintain legitimate partnerships across all sectors for the purpose of delivering on the outcomes


Responsible Person


Costs $

2013/14

2014/15

2015/16



our community

9. Community Vision: Transport

10 Year Objectives

1. regional Transport Plan

2. Travel Plans

Four Year Program

Activity 1 | Regional Transport Plan

1.1 Build partnerships with State and Federal agencies in order to improve regional transport

executive director Infrastructure

Improved transport in the regionlocal transport solutions


1.2 develop issues paper for identifying transport challenges and priorities for lismore/northern rivers

Activity 2 | Travel Plans

2.1 We will develop travel plans to reduce pressures on car parking and traffic congestion in and around health precincts

lead agency: identified partners executive director Sustainable development

Significant number of staff using travel plans


2.2 Implement travel plans

2.3 Facilitate partners workshop to share learnings/promotion

Responsible Person


Costs $

2013/14

2014/15

2015/16



OUR ECONOMY


our economy

10. Community Vision: A vibrant CBD

10 Year Objectives

1. lismore cBd commercial Office Building

2. cBd/riverbank Master Plan

3. explore funding options for a new/upgraded regional gallery

Four Year Program

Activity 1 | CBD Commercial Building

1.1 develop office building prospectus

Manager assets Building feasibility assessed


1.2 attract and facilitate commercial partnerships

1.3 establish building feasability

Activity 2 | CBD/Riverbank Master Plan

2.1 develop strategy and conduct community engagement


cBd/riverbank Master Plan implementation complete

$751,700

2.2 agree citizen’s jury elements cBd/riverbank Master Plan

2.3 Implement cBd/ riverbank Master Plan

executive director Infrastructure

Activity 3 | Explore funding options for a new / upgraded Regional Gallery

3.1 apply to rda to fund a new/upgraded gallery


Funding application completed by due date


3.2 undertake investigations into providing a new art gallery on the former lismore High School site in the cBd incorporating a re-use of ‘c Block’

Manager assets Manager arts, Tourism and leisure

report prepared by March 2015

Responsible Person


Costs $

2013/14

2014/15

2015/16



our economy



Fund events that bring people to lismoreProvide event support and assistance to event organisers

Fund events that bring people to lismoreProvide event support and assistance to event organisers

events unit; Major events group

events Officer

lismore regional gallery Minimum of 8 major exhibitions per year25,000 visitations per annum

gallery director

continue opening lismore regional gallery on Sundays to support the cBd

Open on all Sundays except public holidays. Minimum of 12 weekend events/activities (excluding openings) per annum

gallery director

city centre Manager Program That the objectives in the adopted three year lismore Business Promotion Program Plan are generally met and that this is independently measured by a second survey in 2015/16

city centre Manager

littering routine patrols and matters brought to attention of council are dealt with/ investigated in accordance with best practice principles, and enforcement action taken in accordance with enforcement policy and guidelines published by council

rangers

Parking new technology is utilised to ensure efficient and effective implementation of adopted parking strategies for the cBd, through the provision of regular patrols. Fines are issued in accordance with enforcement policy and guidelines published by council

rangers

Footpath obstructions routine patrols and matters brought to attention of council are dealt with/ investigated in accordance with best practice principles, and enforcement action taken in accordance with enforcement policy and guidelines published by council

rangers

Prohibition signage (e.g. smoke free, alcohol free, no skateboards)

routine patrols and matters brought to attention of council are dealt with/ investigated in accordance with best practice principles, and enforcement action taken in accordance with enforcement policy and guidelines published by council

rangers

Busking routine patrols and matters brought to attention of council are dealt with/ investigated in accordance with best practice principles, and enforcement action taken in accordance with enforcement policy and guidelines published by council

rangers

Outdoor dining routine patrols and matters brought to attention of council are dealt with/ investigated in accordance with best practice principles, and enforcement action taken in accordance with enforcement policy and guidelines published by council

rangers

Markets routine patrols and matters brought to attention of council are dealt with/ investigated in accordance with best practice principles, and enforcement action taken in accordance with enforcement policy and guidelines published by council

rangers


our economy


Temporary events routine patrols and matters brought to attention of council are dealt with/ investigated in accordance with best practice principles, and enforcement action taken in accordance with enforcement policy and guidelines published by council

compliance

design quality in da assessment da assessment has a high regard for high order urban design outcomes, which is a key consideration for all das

development assessment

Footpath awning amenity and safety an awning inspection/audit program developed to assist council and building owners to identify potential safety and amenity issues related to awnings over public lands (e.g. footpaths) and to seek cooperation to ensure appropriate action is taken to avoid poor amenity and future risks of collapse

development assessment/compliance

Footpath sweeping cBd footpaths are clear of debris and litter

Parks coordinator

garden maintenance gardens are kept in a clean and presentable condition

Parks coordinator

An exciting, grou

nd

breaking initiative

and a positive

process


our economy

11. Community Vision: A resilient economy

10 Year Objectives

1. Business Friendly council

2. lismore city Infrastructure alliance

3. Procurement Website – Buy local gateway

4. lismore education Plan

5. Future leaders group/entrepreneurs assist

6. arts Hub

7. Workforce development Plan

Four Year Program

Activity 1 | Business Friendly Council

1.1 establish benchmarks for a business friendly council


Business attraction and retentionemployment generationImproved business owner customer satisfaction


1.2 Implement council business processes that support achievement of benchmarks

1.3 Promotional campaign rollout

1.4 Monitoring and evaluation

Responsible Person


Costs $

2013/14

2014/15

2015/16


Activity 2 | Lismore City Infrastructure Alliance

2.1 develop alliance to share knowledge and work together on enabling infrastructure (roads, energy, digital economy, etc.)

executive director Infrastructure Services

lismore is a well networked city, proactive in its approach towards partnering


2.2 establish an infrastructure register

2.3 Identify and implement enabling infrastructure projects

Activity 3 | Procurement Website – Buy Local Gateway

3.1 Finalise technology scope


Procurement site launchedregistration days hostedSupplier registration targets met


3.2 Supplier registration day events

3.3 Supplier support program


our economy

Responsible Person


Costs $

2013/14

2014/15

2015/16


Activity 4 | Lismore Education Plan

4.1 establish education forum group


enhanced learning frameworksIncreased number of students accessing higher educationIndustry participation


4.2 Mapping of education delivery and SWOT analysis

4.3 develop education Plan projects and action plan

4.4 Implementation

Activity 5 | Future Leaders Group/Entrepreneurs Assist

5.1 develop partnerships to create a forum to develop future leaders in lismore


creation of measurably better leaders


5.2 design forum program and associated leader development program

5.3 Implement leadership development program

Activity 6 | Arts Hub

6.1 Support a development group that coordinates fundraising and support for a lismore arts Hub


council attracts significant investment


Activity 7 | Workforce Development Plan

7.1 In partnership with key stakeholders identify future industry employment and skills shortages


council participates in a project that addresses skills shortages


7.2 development and finalisation of workforce development strategy

7.3 Implementation of workforce development strategy



Business facilitation That business facilitation enquiries have an initial response time of one business working day

director Sustainable development


OUR ENVIRONMENT


our environment

Four Year Program

Activity 1 | Wilsons River regeneration and river walk

1.1 Steering group established and scope defined


Site plan complete


1.2 Site plan development and prioritisation of works and milestones

Work proceeding to schedule

1.3 clean up of river in cBd 25,000

Activity 2 | Wilsons River Footbridge

2.1 continue discussions with potential partners regarding the possibility of funding a footbridge over the Wilsons river

Business Facilitator Stakeholder meetings held


Activity 3 | River Restoration and Education

3.1 Form project team and partnership


rrcc

Partner gp establish maps/ report to identify restoration areaseducation & toolkit producedlength of waterways restored

From operational budgets and grant funding3.2 Priority restoration area

analysis

3.3 education ‘How to do it’ toolkit for riparian restoration

3.4 On-ground restoration works

12. Community Vision: Wilsons River

10 Year Objectives

1. Wilsons river regeneration and river walk

2. Wilsons river Footbridge

3. riparian restoration Prioritisation and education Project

Responsible Person


Costs $

2013/14

2014/15

2015/16




coastal Zone Management Plan Implementation of annual works plans Manager Integrated Planning & cZMP Implementation gp (Ballina, richmond Valley & lismore)

cleaner Waterways Program Implementation of annual works plans Manager Integrated Planning & Manager Works


our environment

13. Community Vision: Environmental leadership

10 Year Objectives

1. environmental Partnering Project – rural landholder capacity Building

2. Implement the comprehensive Koala Plan of Management for Se lismore

3. develop and Implement a Biodiversity Management Strategy

Four Year Program

Activity 1 | Rural Landholder Capacity Building

1.1 engage natural resource Management Officer & establish partnership with rural landholders to improve the capacity for sustainable farming and long-term profitability


natural resource Manager Officer & partnering group establishedcommunication network establishedInformation needs analysis completedInformation delivered via network


1.2 develop rural landholder communication network and needs analysis

1.3 develop best practice land management prgms

1.4 Information delivery to support best land management practices

Activity 2 | Koala Plan of Management

2.1 develop, implement and train regulatory and monitoring procedures


Increase koala habitat quality and quantum

From existing operational budget and partnering budget

2.2 Implement habitat restoration and management actions

Increased koala population

2.3 develop and implement communication and education activities

2.4 Implement dog management program

2.5 audit, develop and implement koala road safety measures

Activity 3 | Biodiversity Management Strategy

3.1 develop Biodiversity Management Strategy


Strategy developed on time and budgetPriority actions implemented on time and budgetIncrease region’s biodiversity

60,000

3.2 Implement Biodiversity Strategy council has applied for $4 million under the Biodiversity Fund for its ‘red earth green Veins’ project. If successful will remove the need for funds in 2015 & 2016.

Responsible Person


Costs $

2013/14

2014/15

2015/16



our environment



• Public health (e.g. food premises, public swimming pools, legionella etc.)• environmental compliance (e.g. noise, water, air quality)• littering/illegal dumping/pollution

Program published for compliance inspection frequency and enforcement action taken in accordance with enforcement policy and guidelines published by council


animal control action taken to ensure companion animals known to council are registered and micro-chipped, and the number of impounded animals euthanased is minimised. Off-leash areas are provided and properly managed. Matters brought to attention of council are investigated in accordance with best practice principles, and enforcement action taken in accordance with enforcement policy and guidelines published by council


environmental monitoring Monitoring undertaken on a monthly basis in pre-determined locations for representative monitoring and published


On site sewage management Program published for compliance inspection frequency and enforcement action taken in accordance with enforcement policy and guidelines published by council


Private cemeteries and burials applications considered and determined in a timely manner in accordance with council policy


environmental education education programs undertaken throughout the year for various environmental issues


coastal zone management plan annual Works Plan delivered Manager Integrated Planning

cleaner waterways program annual Works Plan delivered Manager Integrated Planning

da – ecological assessments as required excellent service delivery to clients Manager Integrated Planning

corporate sustainability and emissions reduction

annual Works Plan delivered Manager Integrated Planning

environmental education annual Works Plan delivered Manager Integrated Planning

legislated environmental reporting (including State of environment)

Meet legislative requirements Manager Integrated Planning


our environment

14. Community Vision: Lismore as a model of sustainability

10 Year Objectives

1. To have lismore recognised nationally and internationally as a centre for sustainable living

2. Make council self-sufficient in electricity from renewable sources

Four Year Program

Activity 1 | Complete the Farming the Sun Project

1.1 establish renewable energy partnership


MOu established From partnering budget

1.2 Formulate project

1.3 complete feasibility assessments for hosting community-owned solar farms (Farming the Sun) at council sites


Feasibility assessments complete


1.4 commence construction of Farming the Sun program

Solar farms installed at councils sitesreduced energy costs and increased use of renewable energy sources

Activity 2 | Councils self-sufficiency in electricity project to project schedule

2.1 develop a corporate energy Management Master Plan which incorporates a corporate renewable/ decentralised energy Plan to meet the gM’s renewable energy challenge


corporate renewable/decentralised energy Plan implemented


2.2 Implement plan corporate emissions reduction action implemented, renewable energy partnerships

ccP Implemen-tation Fund, partnering budget & external grants

lcc making measurable progress towards self-sufficiency on renewable energy by 2023

Responsible Person


Costs $

2013/14

2014/15

2015/16



our environment



corporate sustainability - staff education and engagement

To ensure sustainability principles are applied in all council business. To foster a knowledge and understanding of sustainability principles, and to maintain a culture of sustainability in support of council’s vision, mission, values and Imagine lismore


corporate Sustainability - gHg emissions monitoring, reporting, and reduction plan

To continue to make significant progress in reducing council’s emissions. Showing leadership to other local organisations with the comprehensive lcc emissions Monitoring & reporting Strategy and action Plan


Implement emissions reduction action To project manage successful ceeP grant-funded projects to upgrade and retrofit council sites To apply for relevant grant funding applications to implement sustainable initiatives at council

Identify, develop and maintain partner-ships with key external agencies and stakeholders to build community capacity in the area of sustainability

lismore leaders groupParticipation in community capacity building projects ie Sustainable House day, Farming the Sun, school education programsMaintain active membership with Sustain northern rivers (Snr)


active member of OeH Sustainability advantage program

liaise with and show leadership and support to local businessattainment of gold status


corporate sustainability and emissions reduction

annual Works Plan delivered Manager Integrated Planning

Getting feedback to involve and improve our community


OUR SERVICES


our services

15. Waste

10 Year Objectives

1. To provide effective and efficient waste collection and disposal services

2. To maximise recovery and reuse of materials from the waste stream

3. Future waste strategy

Four Year Program

Activity 1 | Develop Landfill Cell 2

1.1 Tender the construction of landfill cell 2

Manager commercial Services

30,000

1.2 construct landfill cell 2 – Stage 1 (Stage 2 expected 2019/2020)

2,500,000

1.3 commission cell 2 – Stage 1

Activity 2 | Construct Materials Recovery Facility

2.1 construct the Materials recovery Facility and glass Processing Plant


3,655,000

2.2 commission and operate the Materials recovery Facility and glass Processing Plant

Activity 3 | Develop Future Waste Strategy

3.1 Investigate options under new legislation


30,000

3.2 development of new projects

Responsible Person


Costs $

2013/14

2014/15

2015/16




collection and disposal of domestic, commercial and industrial waste

Measure tonnes of materials collected from different waste streams


Sort, recover and divert materials from the waste stream

exceed both the nSW and Waste avoidance and resource recovery waste diversion targets Ongoing year on year waste to landfill


education of residents in the management of waste

Scheduled training completed Manager commercial Services


our services

16. Strategic planning, assessment and construction

10 Year Objectives

1. Section 94 contributions Plan

2. new land release Planning

3. Preparation of planning instruments and strategies in accordance with new Planning act

4. Floodplain risk Management Plan

Four Year Program

Activity 1 | Section 94 Contributions Plan

1.1 Prepare new Section 94 contributions Plan


new s94 in place and fully trained by 2014


Activity 2 | New Land Release Planning

2.1 Preparation of new Infrastructure delivery Plans (IdPs)


Plans in place to inform and support land release projectsland releases processed in a timely manner consistent with the strategic direction of the growth Management Strategy and any relevant planning legislation


2.2 Planning Proposals to support land releases


Activity 3 | Preparation of planning instruments and strategies in accordance with new Planning Act

3.1 conduct community forums to inform planning strategy


community forums provided to support land use planning as and when required by the community and statutory obligationin keeping with statutory timeframes

Fromoperational budget

3.2 responding to white papers

3.3 Preparation of instruments and strategies

Responsible Person


Costs $

2013/14

2014/15

2015/16



our services

Activity 4 | Floodplain Risk Management Plan

4.1 Finalise Floodplain risk Management Plan


Plan prepared in accordance with state floodplain guidelines relevant information integrated into land-use planning and disclosed as appropriate to flood risk

10,0000

Responsible Person


Costs $

2013/14

2014/15

2015/16




Provide strategic planning advice all advice to be provided in a timely manner and consistent with council’s risk management policies and customer service requirements


local environmental Plan environment zones to be dealt with in a timely manner after the State government has completed its review of the application of these zones


Planning advice High quality pre-lodgement advice and meetings with proponents to ensure awareness of planning issues prior to application preparation


development applications Timely assessment of competent applications that take into account relevant and statutory considerations and accord with best practice planning principles


construction certification and inspections

Provision of certification and inspection services that fulfil statutory obligations and are competitive with the private sector


ancillary approvals Provide application/assessment processes that eliminate/reduce red tape for proponents but still satisfy statutory obligations


certificates applications for certificates are determined in a timely manner and automated where data integrity allows


Illegal building works/land use complaints/Investigations

Matters brought to attention of council are investigated in accordance with best practice principles, and enforcement action taken in accordance with enforcement policy and guidelines published by council


Fire safety annual certification of fire safety measures in buildings is required in accordance with published fire safety program, and routine audits, inspections and advice provided to building owners to increase awareness of fire safety issues, including enforcement action in accordance with enforcement policy and guidelines published by council



our services

17. Parks

10 Year Objectives

1. Park and playground upgrades

2. amenities and post service wake facility

Four Year Program

Activity 1 | Park and Playground Maintenance

1.1 Stage 1 – Heritage, Wade and Kadina Parks

Manager Works QualitySafetyFunction

380,000




Activity 2 | Crematorium amenity and post service wake facility

2.1 construction of office, staff amenities, disabled access to existing offices, improvements to existing office/customer reception area, provision of wake facility and associated infrastructure


250,000

Responsible Person


Costs $

2013/14

2014/15

2015/16




Maintain parks and playground facilities assets maintained in a clean and presentable condition for use by the public

Manager Works

Maintain gardens gardens are kept in a clean and presentable manner

Manager Works

Maintain and prepare sporting fields Sporting fields are prepared for the relevant sporting code in an acceptable manner

Manager Works

Maintain and prepare cemeteries cemeteries are prepared in an acceptable manner



our services

Four Year Program

Activity 1 | Water Main Renewals

1.1 Year 1- Water Mains renewal Program

Manager Works QualityQuantityFunction

765,000


1,262,000


1,015,000


1,015,000

Activity 2 | Wastewater Mains Renewals

2.1 Year 1- Sewer Mains renewal Program

Manager Works QualityQuantityFunction

2,884,000

2.2 Year 2 - Sewer Mains renewal Program

2,112,200

2.3 Year 3 - Sewer Mains renewal Program

2,115,200

2.4 Year 4- Sewer Mains renewal Program

2,075,200

Activity 3 | Water Asset Upgrades

3.1 north lismore Plateau rezoning -Stage 1 Trunk main upgrade

Manager WorksManager assets

QualitySafetyFunction

2,310,000

3.2 upgrade of clunes water supply

630,000

3.3 upgrade of nimbin Water supply Stage 1

2,625,000

3.4 upgrade of nimbin Water supply Stage 2

4,200,000

3.5 Pineapple road rezoning trunk main upgrade

788,000

18. Water cycle management

10 Year Objectives

1. To maintain and operate water and wastewater infrastructure assets in 2. accordance with government legislation and industry standards

3. To ensure that water and wastewater assets are upgraded to cater for future growth and development

4. Manage council’s water supply and wastewater disposal functions in a sustainable manner

5. undertake major capital works projects in accordance with the adopted Strategic Business Plan for Water and Wastewater

6. Manage council’s stormwater drainage network in a sustainable manner

Responsible Person


Costs $

2013/14

2014/15

2015/16



our services

Activity 4 | Wastewater Asset Upgrades

4.1 South lismore STP - upgrade stage 1

Manager WorksManager assets

QualitySafetyFunction

24,700,000

4.2 north lismore Plateau rezoning - sewerage upgrade

3,150,000

4.3 Sewer pump station upgrades

2,720,000

4.4 Southern Trunk Main completion

Manager assets

Activity 5 | Water and Wastewater Strategic Planning

5.1 review council Strategic Business Plan for Water and Wastewater

Manager assets engage consultant Sep 2013Final plans adopted June 2014

30,000

5.2 review development Servicing Plan for Water and Wastewater

15,000

5.3 Prepare Servicing Strategies for urban release areas


5.4 northern Front sewerage strategy - Stage 1 (serv-ing Trinity, Pineapple and lagoons grass)

Activity 6 | Stormwater

6.1 review the application of council’s Stormwater Management charge

Manager assetsManager Integrated Planning

complete March 2014complete June 20156.2 review council’s

Stormwater Management Plan

Responsible Person


Costs $

2013/14

2014/15

2015/16




Water main repairs repairs carried out in accordance with specifications and with minimal disruption to customers

Manager Works

Wastewater main repairs repairs undertaken to sewer lines in accordance with relevant standards, with minimal disruption to the customer

Manager Works

Water meter replacements Meters replaced with minimal disruption to the customer

Manager Works

Water reservoir maintenance and operations

Integrity of water reservoirs monitored to ensure to ensure secure water supply for customers

Manager Works

nimbin Water Supply operations Operations of nimbin Water Supply carried out to ensure water supply safe for consumer

Manager Works

Trade waste operations Trade waste managed to comply with government legislation

Manager Works

Wastewater treatment plant operations Wastewater treatment plants operated in accordance with government legislation

Manager Works


our services


Wastewater pump station operations Wastewater pump stations operated to ensure minimal overflow

Manager Works

Maintain relationship with regional Bulk Water authority, rous Water

attendance at meetings Manager assets

undertake modelling of council’s water and wastewater networks

Ongoing – analysis completed as required

Manager assets

Maintain relationships with internal stakeholders

Survey of internal customers with minimum “satisfactory” rating

Manager assets

Maintain relationships with external stakeholders

attendance at external stakeholder meetings

Manager assets

19. Transport and Infrastructure

10 Year Objectives

To be a principle supplier of first class aggregate, road base, and asphalt products in the region

1. establish blending plant

2. Part 3a compliance

3. asphalt plant upgrade

To maintain and develop the airport facility to ensure ongoing RPT and GA service to the Lismore Local Government Area

4. runway sealing

5. airport operation improvements

6. development of general aviation area

To maintain transport and infrastructure assets to an acceptable standard, ensuring they reach the end of their design life

7. road construction urban and rural road rehabilitation

8. Improve the overall condition of road and infrastructure assets

9. Manage and maintain council’s road network to appropriate standards

Manage and maintain Council’s building and property infrastructure to appropriate standards

10. Manage and maintain building and property infrastructure

11. Provide support for road safety initiatives and programs

Fleet management

12. To maintain and develop the fleet services to maximise plant efficiencies for operational activities

13. To deliver specialist services to external customers in the region


our services

Responsible Person


Costs $

2013/14

2014/15

2015/16


Activity 1 | Quarry Blending Plant

1.1 Issue Tender for Blending Plant


1.2 Obtain approval for the purchase

1.3 Purchase and commission Plant

1,000,000

Activity 2 | Upgrade to Nimbin Road as part of Blakebrook Quarry Upgrade

2.1 road works Manager commercial Services

950,000

2.2 Biodiversity offset 950,000

Activity 3 | Asphalt Plant Upgrade

3.1 Increase storage capacity for bitumen


1,000,000

3.2 replace cone, improve heating efficiencies

3.3 new control room to improve efficiencies

3.4 replace lime silo

3.5 Scrubber changed to bag house

3.6 Hot storage bins

Activity 4 | Airport Tarmac Maintenance

4.1 general aviation area asphalt overlay


50,000

4.2 runway refurbish or overlay

150,000

Activity 5 | Airport Security Upgrade

5.1 Security fencing improvement


12,000

5.2 Backup runway lighting 15,000

Activity 6 | Increase of General Aviation Area

6.1 develop plans and achieve da approval



6.2 develop blocks

Four Year Program


our services

Responsible Person


Costs $

2013/14

2014/15

2015/16


Activity 7 | Road Construction Urban and Rural Road Rehabilitation

7.1 reconstruct and upgrade urban streets and rural roads year 1

Manager Works Quality SafetyFunction

2,760,000


3,093,000


3,171,000


3,250,000

7.5 rehabilitate urban and rural roads year 1

1,400,000


1,450,000


1,500,000


1,550,000

7.9 replacement of galvanised culverts

400,000

Activity 8 | Improve the overall condition of road and infrastructure assets

8.1 resurface urban streets and rural roads – year 1

Manager Works Quality QuantityFunction

1,700,000


1,740,000


1,830,000


1,830,000

Activity 9 | Manage and maintain Council’s road network to appropriate standards

9.1 undertake condition and roughness survey of roads

Manager assets completed november 2013Ongoing. ready March each yearunit replaced by 30 June 2014

30,000

9.2 Prepare Forward Works Program for sealed roads based on strategy in Morrison low report and condition Survey results


our services

Responsible Person


Costs $

2013/14

2014/15

2015/16


Activity 10 | Manage and maintain building and property infrastructure

10.1 undertake investigation into options, cost and feasibility of installing a lift in the former council chambers - Molesworth Street

Manager assets assessment complete June 2013/14

10.2 complete electrical upgrade of lismore Tourist caravan Park in conjunction with planned improvements by lessee

complete July 2014

10.3 undertake upgrade of hot water systems to energy efficient units in all council buildings

complete december 2013

Activity 11 | Road Safety

11.1 review council’s methods of delivery for road Safety Programs

Manager assets review complete September 2013

Activity 12 | Fleet Replacement

12.1 Manage the Fleet replacement Program


17,827,247

Activity 13 | Fleet Technology

13.1 review available fleet management technologies


13.2 develop a plan for integration of systems into the fleet

13.3 Integrate systems with fleet

200,000


our services


Provision of quarry products to meet market demands

adequate stocks on the ground to supply customers’ requirements


Provide a suitable airport facility to meet local requirements

Provide required infrastructure toMaintain caSa certification.Monitor airport usage


road maintenance and repair repairs are carried out in accordance with specifications

Manager Works

Bridge maintenance and repair repairs are undertaken in accordance with bridge specifications

Manager Works

Bridge replacement replacement of timber bridges with concrete structures

Manager Works

road street sweeping urban streets are swept to remove dirt, grime and litter

Manager Works

Stormwater drainage maintenance drains and pits are kept clear and allow stormwater to flow freely

Manager Works

Footpath maintenance and replacement Trip hazards removed for public safety Poor sections of footpath renewed

Manager Works

car park maintenance car parks are kept free of debris and litter. Pavement kept in good condition

Manager Works

unsealed road maintenance gravel roads are graded to provide smooth and stable surface

Manager Works

Sign maintenance road signage maintained to ensure remains eligible and fit for purpose

Manager Works

roadside slashing road verges are slashed at least 3 times per annum

Manager Works

A great way to

have community involved in decision making


our services

20. Civic leadership /management

10 Year Objectives

1. australian Business excellence Framework (aBeF)

2. councillor development

3. Service level review

4. IT Infrastructure replacement Strategy

5. Promotion and Marketing – lismore Pride and Identity

6. Zero Based Budgeting

7. Financial Sustainability Policy

8. long Term Financial Plan

9. review of People Management Processes

10. Workforce Management Strategy

11. regional resource Sharing

12. Manage council’s assets in a responsible and sustainable manner

13. ensure council is well prepared and responds appropriately to emergencies and natural disasters (dISPlan)

14. Manage council’s land and property activities in accordance with legislative requirements and corporate objectives

15. State of the community report

Four Year Program

Activity 1 | Australian Business Excellence Framework

1.1 establish an aBeF implementation plan


realise $250,000 worth of saving or service improvements each year


1.2 establish aBeF committee and staffing

1.3 Implement aBeF

Activity 2 | Manage Councillor Development

2.1 establish professional development needs for councillors


90% councillor satisfaction with professional development


2.2 develop training plans

2.3 conduct training

Responsible Person


Costs $

2013/14

2014/15

2015/16



our services

Activity 3 | Conduct a Service Level Review of all Council services

3.1 define current service standards



3.2 define the community’s service standard expectations

3.3 define new service standards

3.4 Implement new service standards

Activity 4 | IT Infrastructure Replacement Strategy

4.1 Server replacements Manager Information Technology

Business Hours availability better than 98%.Sufficient data storage needs.Business Hours availability better than 98%.

80,000

4.2 Storage replacements 20,000

4.3 network replacements 75,000

Activity 5 | Promotion and Marketing – Lismore Pride and Identity

5.1 document lismore’s identify and aspirations develop lismore’s identity and unique selling points


To create pride, visitation and investment in lismore


5.2 consolidate the lismore come to the Heart brand around the documented identity

5.3 realise partnership and funding opportunities with stakeholders who have a vested interested in the promotion of lismore

5.4 develop a marketing and promotions program around the brand

Activity 6 | Zero Based Budgeting

6.1 document project scope and gain endorsement

Manager Finance From operational budget

6.2 commence process of review

Activity 7 | Financial Sustainability Policy

7.1 develop a policy that clear articulates what financial sustainability means

Manager Finance Policy adopted by council


Responsible Person


Costs $

2013/14

2014/15

2015/16



our services

Responsible Person


Costs $

2013/14

2014/15

2015/16


Activity 8 | Long Term Financial Plan

8.1 review the long Term Financial Plan in conjunction with the quarterly budget review and annual operational plan

Manager Finance revision of long Term Financial Plan adopted by council on a quarterly and annual basis


Activity 9 | Review of People Management Processes

9.1 Prioritise the recommendations of the Human resources review

Manager Human resources

completion of change program with new capabilities, skills and behaviours reflected in delivery of Hr Business Partner Model


9.2 engage a change agent partner to assist the implementation of the recommendations

9.3 Implement Human resource review recommendations

9.4 Monitor, evaluate and report on change program

Activity 10 | Workforce Management Strategy

10.1 analyse current workforce and identify gaps


alignment and matching of human resources with council’s strategic direction


10.2 Forecast workforce requirements and identify gaps

10.3 develop strategies to fill identified gaps

10.4 Implement, monitor and evaluate strategy

Activity 11 | Regional Resource Sharing

11.1 In partnership with nOrOc council’s develop an ageing workforce options paper


regional councils are able to address workforce planning issues by a regional approach to program and project development


11.2 create a regional Memorandum of understanding between councils

11.3 Seek nOrOc endorsement of a scholarship system


our services

Responsible Person


Costs $

2013/14

2014/15

2015/16


Activity 12 | Manage Council’s Assets

12.1 authority asset Management software implementation – Stage 2

Manager assets complete 1 July 2013

12.2 authority asset Management software implementation – Stages 3 & 4

complete 30 June 2014

120,000

12.3 undertake maturity assessment of asset management capability

complete 31 July 2014

12.4 Investigate and implement system to record data/ information into council’s asset management system for new assets


50,000

12.5 Prepare advanced asset management plans for all asset groups in accordance with the timetable in the asset management strategy


100,000

12.6 undertake revaluation of Transport assets in accordance with dlg requirements

complete June 2014

40,000

12.7 undertake revaluation of community, land Improvements and other assets in accordance with dlg requirements

complete June 2016

30,000

12.8 undertake revaluation of water and wastewater assets

complete June 2017

30,000

12.9 Investigate and resolve ownership of lismore levee Infrastructure with richmond river county council


Activity 13 | Council is well prepared and responds appropriately to emergencies and natural disasters (DISPLAN)

13.1 complete a review of council’s dISPlan

Manager assets complete december 2013

From operational budget13.2 upgrade floodgate winch

system Hollingworth creek pump station



our services

Responsible Person


Costs $

2013/14

2014/15

2015/16


Activity 14 | Council’s land and property activities

14.1 Sell 9 club lane Manager assets Sale december 2013

14.2 Investigate options for disposal of rochdale Theatre, 603 Ballina road

report to council February 2014

14.3 Pursue sale of land at airport Industrial estate


14.4 Participate in rezoning process for council owned portion of north lismore Plateau land development


14.5 Pursue sale of council owned land at Bristol circuit, goonellabah


14.6 Investigate, prepare and implement a strategy to dispose of surplus pocket parks


14.7 upgrade structural capacity of Wyreema communications tower in conjunction with lease to rFS

Work complete July 2013

14.8 Secure a tenant for council’s former cBd Office in Magellan Street

Tenant secured december 2013

14.9 Investigate options for sale of council property 55-59 Magellan Street

complete June 2014

Activity 15 | State of the Community Report

15.1 establish a Steering committee to develop the Sotcr community wellbeing indicators and framework model


Wellbeing indicators and framework finalised

State of the community report complete

Partnering budget

15.2 Work with partners to establish focus area - specific data collection parameters

15.3 author the inaugural State of the community report


our services


risk management all corporate risks identified with mitigation strategies identifiedall disaster recovery plans updated


Performance management Monthly report provided to the executive committee for all council projects and performance measuresSix monthly report provided to council


councillor support 90% councillor satisfaction rating Manager corporate Services

corporate planning delivery Plan review and Operational Plan complete by June 30 each year


Information services

core IT systems availability Business hours availability Better than 98%

Manager Information Services

IT network availability Business hours availability Better than 98%


Helpdesk requests Satisfactory responseMeasured by survey


Financial reporting and management accounting – statutory and management reporting, taxation, investments, grant acquittal and banking

In accordance with legislative, council and management requirements

Manager Finance

rates, water and debt collection – the issue of rate assessments and water accounts, and debt collection of outstanding rates, water and sundry debtor balances.

In accordance with legislative, council and management requirements

Manager Finance

creditors/debtors – payment of creditor invoices and issuing of sundry debtor invoices

In accordance with council and management requirements

Manager Finance

Payroll – fortnightly pay of all council employees and associated payroll deductions

In accordance with award, council and management requirements

Manager Finance

Mayor and councillor support – provide support to the Mayor and councillors for all civic related activities

To the satisfaction of the Mayor and councillors

Manager Finance

Management of pogram area – provision of organisation wide Human resources and Organisational development support and advisory services

Provision of staff employment conditions, administration and management of employee records in accordance with the local government award and all employment related legislation


Work health and safety – provision of ex-pertise, compliance auditing and advice

ensure council is meeting legislative requirements. Support the maintenance of an effective and compliant WHS Management System for council


Injury management –intensive case management of injured workers, identification and strategies to address wellness and causal factors of injuries and return to work programs

active reduction of council’s Workers compensation premium costs.Workforce that is fit for duties


employee relations – Provision of high level advice relating to local government award compliance and industrial issues relating to conditions of employment, grievances and disputes

ensure council is meeting legislative requirements. and is focussing on maintaining a productive employee relations climate



our services


Manager Human Resources

Training & Talent Management – coordination and scheduling of compliance training, traineeships/ apprenticeships and financial support for further education/professional development. (standards – promote a learning organisation and ensure that adequate succession planning is in place to contribute to the sustainability of the organisation into the future)


recruitment – coordination of administration to support job grading processes, advertising of vacancies, interviewing and selection for placement within the organisation structure.(standards – promote of council as an employer of choice. attract and recruit staff of a high calibre who embody the organisation’s values in the way they approach their work and their colleagues)


Organisational development – cultural change programs, staff performance management and leadership development program initiatives.(Standards – develop a strong and positive organisation culture where staff performance and contribution to their team is closely with the organisation’s purpose)

Implement council’s asset Management Strategy

Ongoing and as per deadlines in the Strategy – review annually in March

Manager assets

Maintain data in council’s aM software and gIS software

Ongoing and complete 30 May each year for financial statements

Manager assets

coordinate operation and maintenance of flood levee system

4 monthly audits completedno incidents of flooding due to malfunction or failure to close gates

Manager assets

liaise with emergency service organisations

KPI – survey “satisfactory” rating Manager assets

Support strategies from external organisations to raise flood awareness

KPI - positive participation Manager assets

Provide administrative support to local emergency Management committee and local rescue committee

attendance at 4 meetings/annumagendas issued, minutes taken

Manager assets

attend regional emergency Management committee meetings

attendance at 3 meetings/yearreports lodged for each meeting as required

executive director Infrastructure Services and Manager assets

Participate in the northern rivers Bushfire Management committee

attendance at all Bushfire Management committee meetingsattendance at Zone liaison committee meetings

Manager assets

Provide information to community during emergency events via SMS and Myroadinfo

KPI – as required Manager assets

Manage crown land in accordance with legislative requirements

lodgement of annual report with crown by 30 SeptemberQuarterly reserve Trust meetings heldPlans of Management in place

Manager assets

Manage leasing and licensing of council owned land and property

no expired tenancies Manager assets

undertake sales and purchase of land and property as required

Sales/purchases completed as required Manager assets


our services


Maintain authority land register register complete and accurate by 30 June annually

Manager assets

Maintain authority lease register no expired leases Manager assets

establish and maintain authority contracts register

no expired contracts Manager assets

Provide support to internal customers in procurement and contract management activities

Survey of internal customers with “satisfactory” rating achieved

Manager assets

Maintain trades and services directory annual audit december to identify non-compliant contractors – zero discovered

Manager assets

Maintain and review policy as required Policies reviewed annually - June Manager assets

There is agreement within

the community about goals


1YEAR PLAN 2013-2014

IMAGINE LISMORE ONE YEAR PLAN 2013-2014 49

Imagine Lismore One Year Plan 2013-2014

BackgroundIn accordance with the requirements of the local government act 1993, the Imagine lismore One Year Plan 2013-2014 (Plan) has been prepared and adopted by council. The key components of the Plan are:-1. Imagine lismore 4 Year Plan 2013-2017 projects to

be undertaken during the year,2. Budget,3. revenue Policy for rates and fees & charges, and4. Proposed borrowings.

Information and commentary on the following aspects of the Plan are provided below:- 1. 2013/14 Budget2. rates and annual charges3. Fees & charges4. Borrowings5. capital Works

2013/14 BudgetThe following objectives were targeted when preparing the 2013/14 Budget (Budget):-a) Progressive implementation of ‘Imagine lismore’,b) Increasing funds for asset Management,c) achieving financial sustainability in the medium to

long term, andd) a balanced budget, from a cash perspective.

The Budget is a consolidation of three separate funds being general, Wastewater and Water Funds. While general Fund revenues can be applied to any purpose allowed by the local government act 1993 or any other act, revenues collected in Wastewater and Water Funds must be expended for the purpose they were collected. as such, information is provided on all Funds separately.

In summary, the key financial results and information for the Budget are:-

Description GeneralSurplus/(Deficit)

$’000

WastewaterSurplus/(Deficit)

$’000

WaterSurplus/(Deficit)

$’000

BudgetSurplus/(Deficit)

$’000

Total Budget 95,554 14,363 12,732 122,649

net Operating result for the Year 8,877 1,119 (493) 9,502

net Operating result for the Year before capital grants and contributions

417 528 (493) 452

cash Position (48) Balanced Balanced (48)

revenues 74,824 11,451 10,503 96,779

expenses 65,947 10,333 10,997 87,277

acquisition of assets 24,076 3,830 1,541 29,447

With regards to the Budget results reported above, all have specific value and require due consideration:-

• Net Operating Result for the Year – This result is the anticipated financial performance of the council for the financial year however it includes income for capital grants and contributions which has been received specifically for the purpose of capital works. The expenses associated with capital works are not included in the net Operating result for the Year and it is therefore considered that this result does not fully reflect council’s financial performance for the year.It is highly desirable from a financial sustainability perspective that the net Operating result for the Year is a surplus.

It is highly desirable from a financial sustainability perspective that the net Operating result for the Year is a surplus.

• Net Operating Result for the Year before Capital Grants & Contributions – This is considered a more reliable measure of financial performance as it matches more accurately resources generated in recurrent operations against resources used in recurrent operations. There are some minor exceptions to this such as for expenditure being funded from reserves or unexpended grants.

It is essential from a financial sustainability perspective that the net Operating result for the Year before capital grants & contributions is a surplus. This is achieved in general and Wastewater Funds, but not in Water Fund.

• Cash Position – This simply reflects the financial results from a cash perspective. The historical approach taken by council has been to strive for a balanced cash result. For 2013/14, a $48,100 deficit has been adopted with the target to reduce this to a balanced result during the year.

1

50 IMAGINE LISMORE ONE YEAR PLAN 2013-2014

as the majority of proposed changes to the budget are easily reported in terms of the cash Position, this approach is adopted for the following sections:-

General Funda fundamental aspect to the Budget is to determine the recurrent budget base. The adopted 2012/13 Budget as at 31 december 2012 has been used for this purpose. This has been adjusted for one-off non recurrent items such as 2012/13 delivery Plan projects, 2012/13 submissions and other approved recurrent changes. From this starting point, the non-discretionary changes and management recommended changes have been factored into the Budget.

In addition, to provide the financial capacity to deliver the budget objectives listed above, ongoing savings from recurrent works and services and ongoing additional revenues are required. This is considered to be the first step in moving towards achieving financial sustainability and further changes will be required and are planned in the 2013 – 2023 long Term Financial Plan.

In 2013/14, these savings and revenues will be applied to:-1. $700,000 – Increased funding for road resealing and rehabilitation 2. $350,000 – Funding for Imagine lismore implementation including:- i. cBd Improvements $125,000 ii. Partnership projects $ 75,000 iii. communication and engagement $ 75,000 iv. Hospital precinct planning $ 50,000 v. riverbank Project $ 25,000

The following table lists the proposed financial sustainability changes for 2013/14 from this process:-

Additional Revenues

Introduction of Paid Parking Fees 133,500Increase Waste operations dividends 43,000Increase Quarry operations dividends 25,000Sub Total 201,500Savings close the cBd Office 62,500revised opening hours for the goonellabah Branch library 24,400revised opening hours for the lismore library 47,900revised funding sources for library services 37,000reduce councillor professional development funding 10,000reduce community Services administration funding 15,300reduce disability action Plan funding 5,500reduce events Support funding 70,300eliminate sporting field improvement funding 50,000reduce tree planting funding 10,000reduce frequency of mowing park off-fields funding 70,000eliminate planting of small trees at sporting fields funding 10,000Further reduce level of service (mowing & gardens) funding 50,000eliminate mowing park off-fields ( albert Park, captain rous, robinsons lookout etc.) funding 50,000eliminate road Safety funding 3,000reduce cycleway construction funding 50,000eliminate Kerb & gutter construction funding 41,400reduce Stormwater construction funding 140,000Fund the net cost of rural cemeteries from lawn/crematorium operations 19,400reduce Property staffing funding 24,000reduce Human resource staffing funding 13,700reduce Information Services staffing funding 39,000reduce postage and telephone costs 38,000reduce Finance staffing funding 23,000Saving by all advertising to be by corporate newsletter 103,000Sub Total 1,019,600Total 1,221,100


The previous changes, as well as the non-discretionary and management recommended changes for general Fund are summarised in the following table:-

Description Amount

2012/13 Budget – Surplus / (Deficit) ($41,400)

less: 2012/13 Budget changes not recurrent (67,000)

less: 2012/13 One-Off changes (35,000)

less: 2013/14 delivery Plan projects (65,000)

Plus: 2013/14 Financial Sustainability changes 1,232,600

less: Increased asset Management funding (700,000)

less: cSP Implementation (350,000)

Plus: ncP/dividends/governance charges 47,000

Plus: Market Value Increment on Investments 200,000

less: loan repayments (132,000)

Plus: Interest on Investments 75,800

less: Operational Budget changes (net) (110,600)

less: Operational Budget changes (contracted) (288,800)

less: Outdoor (Wages) Increases (489,900)

less: net Salary Increases (283,700)

Plus: Staffing Moratorium 100,000

Plus: net rates revenue 925,800

less: 2013/14 Submissions recommended (27,200)

less: adjustments by council 25/6/13 (38,700)

2013/14 Budget – Surplus/ (Deficit) ($48,100)

Water & Wastewater FundsFor both Water and Wastewater Funds, the budgets have been prepared taking into consideration information from asset Management Plans and Fair Valuations. These indicate a significant increase in user charges is required so as to provide sufficient funding to appropriately fund asset management requirements and meet increased operating costs.The increases in the typical residential bills (TrB) are:-1) Water Fund, the TrB will be $649, an increase of $59 or 10.1%, and2) Wastewater Fund, the TrB is $738, an increase of $37 or 5.3%.

Rates and Annual ChargesFor a typical urban residential property, general rates, and waste, water and wastewater charges are anticipated to increase by $142.51 to $2, 822.39, or 5.32%, for 2013/14.

While general rates are to increase by the 3.4% rate peg cap and waste charges by a similar percentage, water (10.1%) and wastewater (5.3%) charges have increased more to fully recover operating costs and to provide more funding for infrastructure renewal works.

The following is a summary of the proposed changes to the rates and main annual charges factored into the budget: -

General Ratesno changes to the adopted rating structure is planned for 2013/14, but the budget has been prepared on applying the full rate pegging increase of 3.4% to general rates.

Special Rate Variationa Special rate Variation (SrV) application to IParT for $106,500 for business promotion purposes was successful. This will replace the existing SrV approval that ceased on 30 June 2013 of $106,434 levied against business rated properties in the lismore urban area.

Waste Collection ServicesWaste collection service charges have prepared on a full cost recovery basis. as such, there are some significant changes.

The Integrated Waste Service charge is to increase to $271 from $262. This is a $9 or 3.44% increase and reflects full cost recovery.


The Waste collection Service - residential charge for rural areas is to increase to $323 from $284. This is a $39 or 13.73% increase and reflects full cost recovery. This service has been subsidised by the Integrated Waste Service charge since inception.

The Business collection Service - urban charge will increase to $378 from $298. This is an $80 or 26.85% increase and reflects full cost recovery. also, this is the first year that this service will attract gST hence $34.36 will be recoverable from the aTO if the property owner is registered for gST.

The Business collection Service – rural charge will increase to $355 from $284. This is a $71 or 25% increase and reflects full cost recovery. also, this is the first year that this service will attract gST hence $32.30 will be recoverable from the aTO if the property owner is registered for gST.

The nimbin Transfer Station charge will increase to $119.43 from $105. This is a $14.43 or 13.74% increase. also, this is the first year that this service will attract gST hence $10.86 relates to gST. The nimbin Transfer Station charge is levied against all rateable properties in the nimbin & district Section 94 catchment area not receiving a waste collection service and is charged on a per dwelling basis. council is seeking advice from the aTO if the gST can be removed from this charge. council has also asked for a report on the viability of nimbin Transfer Station and the potential impact of its closure.

The Waste Minimisation charge will increase to $35.30 from $34.20. This is a $1.10 or 3.22% increase and reflects full cost recovery and change in services to be provided. also, this is the first year that this service will attract gST hence $3.21 relates to gST. Part of the service offered will also change with one waste voucher and four tip free days a year instead of two waste vouchers and two tip free days per year.

Wastewater ChargesFor 2013/14, residential charge will increase from $701 to $738. This is a $37 or 5.3% increase in the charge from 2012/13. Future price increases beyond cPI are anticipated.

The following is a summary of the proposed charges:-

Wastewater Charges: 2013/14 2012/13

For single unit dwelling houses $738.00 $701.00

For residential flats for each unit of occupancy $516.60 $490.70

For non-domestic properties (excluding properties within the established strength category), per equivalent tenement

$738.00

$701.00

For properties not connected to a sewerage scheme and able to do so and located within 75 metres of a council sewer

$442.80 $420.60

For 2013/14, the council has introduced a rebated charge for occupied properties with stand-alone systems. For occupied properties with stand-alone systems of wastewater management not connected to the sewerage system, the charge will be $369. For occupied properties with dry composting toilets and no toilets connected to the sewerage system, the charge will be $553.50. conditions apply and further details are available on application.

Water ChargesFor 2013/14, consumption charges will increase to $2.72 per kilolitre from $2.48 per kilolitre, and the service availability charge to $185.36 per annum from $167.00 per annum. This increases the typical residential bill from $588 to $647 per annum; a $59 per annum or 10.1% increase.

a summary of water charges follows:-

Water Charges 2013/14 2012/13

consumption charge $2.72 per kilolitre $2.48 per kilolitre

20mm service $185.36 $167.00

25mm service $289.64 $260.92

32mm service $474.60 $427.52

40mm service $741.56 $668.00

50mm service $1,158.52 $1,043.76

65mm service $1,957.92 $1,763.92

80mm service $2,965.76 $2,672.00

100mm service $4,634.00 $4,175.00

150mm service $10,426.52 $9,393.76

unconnected Properties $185.36 $167.00

Fire Service $185.36 $167.00


For 2013/14, the council has introduced a rebated charge for occupied properties with stand-alone systems. The water availability charge for occupied properties with stand-alone water supply systems not connected to the reticulated water supply, the charge is $92.68. conditions apply and further details are available on application.

SummaryMore information on rating and all annual charges is provided in the Imagine lismore 1 Year Plan appendix 2013-2014 under the Statement of revenue Policy.

Fees & ChargesThe 2013/14 Fees & charges have been prepared and have generally been increased by 3% in accordance with council’s policy 1.5.9 Pricing Policy – Fees & charges.

a full copy of the 2013/14 Fees & charges is included in the Imagine lismore 1 Year Plan appendix 2013-2014 under Fees & charges.

BorrowingsThe total of borrowings for new projects in 2013/14 is $4,050,000.

a summary of new borrowings follows and some background information is provided on each:-

description amount

galvanised culverts Program $ 400,000

Waste disposal – Material recovery Facility $1,100,000

northern rivers Quarry - Part 3a – environmental Offsets $ 200,000

northern rivers Quarry - Part 3a – roadworks $ 950,000

Wastewater Infrastructure – South lismore STP Stage 1 $ 900,000

Water Infrastructure – clunes & nimbin Water Supply $ 500,000

Total Loan Borrowings $4,050,000

Capital Worksa total of $29.447 million in capital works are included in the 2013/14 Budget with the major projects being:-

description amount

road & associated Infrastructure construction $ 7,425,000

Building Better regional cities – roads $ 6,013,000

Wastewater – Infrastructure $ 3,829,900

Waste disposal – Materials recovery Facility $ 3,460,000

Plant replacement Program $ 3,400,900

Water – Infrastructure $ 1,541,100

northern rivers Quarry & asphalt – Part 3a $ 1,150,000

richmond Tweed regional library – resources, etc. $ 799,000

The capital works total $24,076 million, $3.83 million, $1.541 million for general, Wastewater and Water Funds respectively.

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Cash Flow Statement – Consolidated - for year ended June 2014

Consolidated General Wastewater Water

Rates & Annual Charges 42,955 30,291 10,002 2,662 User Charges & Fees 30,876 23,353 243 7,280 Interest & Investment Revenue Received 1,560 1,061 408 91 Grants & Contributions 17,666 16,837 714 115 - - - - Other 2,540 2,529 11 - Employee Benefits & On-Costs (31,053) (27,089) (2,257) (1,707) Materials & Contracts (29,209) (18,858) (3,511) (6,840) Borrowing Costs (3,256) (2,418) (372) (466) Bonds & Deposits Refunded - - - - Other (4,353) (4,233) (5) (115)

27,726 21,473 5,233 1,020

- - - - Sale of Investment Property - - - - Sale of Real Estate Assets - - - - Sale of Infrastructure, Property, Plant & Equipment 856 813 - 43 - - - - - Purchase of Investment Property - - - - Purchase of Infrastructure, Property, Plant & Equipment (30,693) (25,279) (3,830) (1,585)

(29,838) (24,466) (3,830) (1,542)

Proceeds from Borrowings & Advances 4,050 2,650 900 500 Proceeds from Finance Leases - - - - Other Financing Activity Receipts - - - - - Repayment of Borrowings & Advances (5,925) (5,530) (200) (195)

(1,875) (2,880) 700 305

(3,987) (5,874) 2,103 (217)

19,186 15,488 2,829 869

15,199 9,615 4,932 652 9,208 5,366 3,261 581 24,407 14,981 8,193 1,233

IMA

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5

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Sum

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4

For more information contact:

Lismore City Council Corporate Centre 43 Oliver avenue, goonellabah nSW 2480 | PO Box 23a lismore nSW 2480 Business hours: 8.30am to 4.30pmPhone: 1300 87 83 87 | Fax: 02 66 250 400Email: [email protected] | www.lismore.nsw.gov.au

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