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Overview of Services and Value IMG Associations IMG Associations 2365 Harrodsburg Road, Suite A325 Lexington, KY 40504 +1.859.226.4678 [email protected] www.imgassociations.com

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A brief overview of IMG Associations' value, services and business model.

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Page 1: IMG Associations Overview

Overview of Services and Value IMG Associations

IMG Associations

2365 Harrodsburg Road, Suite A325

Lexington, KY 40504

+1.859.226.4678

[email protected]

www.imgassociations.com

Page 2: IMG Associations Overview

IMG ASSOCIATIONS OVERVIEW

December 2009 Page 2 of 12

Americas30 offices

~1,200 employees

Europe/MEA33 offices

~1,300 employees

Asia-Pacific15 offices

250 employees

Americas30 offices

~1,200 employees

Europe/MEA33 offices

~1,300 employees

Asia-Pacific15 offices

250 employees

A. A. A. A. Introducing IMG AssociationsIntroducing IMG AssociationsIntroducing IMG AssociationsIntroducing IMG Associations As a professional association management company since 1974, IMG Associations provides a full range of

management services to prestigious associations and membership organizations.

Our unique culture and business model make us stand out among

association management companies, as you will see detailed

throughout this document. For example, because our focus is on

creating lifetime partnerships with select associations, our client list

is intentionally small. Additionally, in order to maintain a laser-like

focus on each association partner’s success, we do not share

executive directors among associations or charge hourly fees.

Our core purpose is to help volunteer leaders build extraordinary association communities. We achieve

this mission through our unique set of values and beliefs:

� Respectful, trusting relationships built on integrity and transparency

� Innovative, collaborative partnerships with our clients

� Dedication and commitment to exceptional value and service

As a mid-sized organization that is a division of a global powerhouse, IMG Associations provides our

association partners with the best of both

worlds. We provide responsive,

customized service at a scale appropriate

for associations of all sizes. We are also

able leverage for our clients’ benefit the

worldwide resources of our parent

company, IMG, a global company known

for excellence in management, events,

sports, entertainment and media. IMG has

more than 3,000 employees in 78 offices

worldwide, and is one of the world’s most

successful brand managers and event

producers. IMG’s work ranges from top-

name golf and tennis tournaments to the Mercedes-Benz Fashion Week events to relationships with

more than 200 colleges, universities and athletic conferences. IMG also represents some of the most

sought-after celebrities, sports personalities, speakers and models in the world.

IMG Associations manages association activities from our facilities in picturesque Lexington, Kentucky,

not far from the University of Kentucky campus. The desirable environment, central location, well-

educated community, and low cost of living allow us to attract and retain top association talent while

offering affordable, expert service to our association partners.

IMG Associations employs more than 100 experienced,

passionate association professionals who immerse themselves

in our clients’ universes, offering expertise tailored to the

specific association and industry. Our current client industries

include travel and tourism, health and wellness, professional

services, software/technology, and sports.

Page 3: IMG Associations Overview

IMG ASSOCIATIONS OVERVIEW

December 2009 Page 3 of 12

BBBB. W. W. W. What Makes IMG Associations hat Makes IMG Associations hat Makes IMG Associations hat Makes IMG Associations SpecialSpecialSpecialSpecial? ? ? ? 1. 1. 1. 1. We Provide an Extensive Menu of ServicesWe Provide an Extensive Menu of ServicesWe Provide an Extensive Menu of ServicesWe Provide an Extensive Menu of Services

IMG Associations knows that a one-size-fits-all approach is not best for our clients. We offer a full range

of customized services and expertise, and provide state-of-the art software and technology solutions,

with the flexibility to tailor the exact combination to best suit your needs. Our services may be provided in

a full-service, turnkey format, and many are also available in a consulting/outsourced capacity.

ExecutExecutExecutExecutive and Operational Managementive and Operational Managementive and Operational Managementive and Operational Management

� Headquarters office and staff

� Customer service

� Records and document management

� Governance management

� Board and committee support and counsel

� Volunteer leader recruitment, training and

nomination and election process support

� Chapter/special interest group support

� Strategy planning and implementation

� Coordination with legal counsel, insurance

agent and other professionals

Financial Management and AnalysisFinancial Management and AnalysisFinancial Management and AnalysisFinancial Management and Analysis

� Budgeting and budget management

� Financial statements, forecasts, cash flow

and other analysis and reports

� Accounts receivable and payable

� Credit card payment processing

� Tax document coordination and filing

� Coordination with auditor, investment

advisor and other professionals

Membership Development andMembership Development andMembership Development andMembership Development and Administration Administration Administration Administration

� Member services and call center

� Data maintenance and management

� Member recruitment and retention

� New member processing and welcome

� Dues renewal campaigns

� Member surveys/research

Sales andSales andSales andSales and Sponsorship Services Sponsorship Services Sponsorship Services Sponsorship Services

� Advertising sales

� Sponsorship sales

� Exhibit sales and trade show management

� Benefit/corporate partner programs

Conference andConference andConference andConference and Exhibition Management Exhibition Management Exhibition Management Exhibition Management

� Logistics and site selection

� Contract negotiation

� Supplier/vendor management

� Speaker program development

� Audio/visual and production

� Registration and housing management

� Onsite staffing and services

� Sponsorship and exhibits management

� Programs, signage and materials

Marketing andMarketing andMarketing andMarketing and Communications Communications Communications Communications

� Brand management

� Marketing

� Public/media relations

� Publications (newsletters, directories,

magazines, online digital magazines, etc.)

� Social media

� Crisis management

Education andEducation andEducation andEducation and Training Training Training Training ProgramsProgramsProgramsPrograms

� Programs development

� Educational publications

� Training materials

� Virtual/distance learning programs

� Research

Website andWebsite andWebsite andWebsite and Technology Management Technology Management Technology Management Technology Management

� Website and online tools development,

hosting, content management and technical

maintenance

� Software integration and management

� Convention/event solutions

� E-business solutions

� Information technology functions

Standards andStandards andStandards andStandards and Regulations Management Regulations Management Regulations Management Regulations Management

� Certification programs

� Accreditation programs

Government Relations Government Relations Government Relations Government Relations andandandand Advocacy Advocacy Advocacy Advocacy

� State and Federal issues management

� Industry and issues advocacy

� Grassroots activities

Page 4: IMG Associations Overview

IMG ASSOCIATIONS OVERVIEW

December 2009 Page 4 of 12

2222. We Provide a Staff Structure Customized to You. We Provide a Staff Structure Customized to You. We Provide a Staff Structure Customized to You. We Provide a Staff Structure Customized to You

IMG Associations’ organizational structure is unique among association management companies. As the

organization chart below illustrates, each of our full-service association partners benefits from the

dedicated attention of the executive director and, in most cases, a dedicated core staff. We do not share

executive directors and core staff among association clients.

Staffing is customized around the client’s needs and budgets, which results in cost efficiencies and

superior service levels. The number of core staff varies depending on each client’s project plan, but the

core staff positions generally consist of executive director and assistant executive director, event

professionals, sales staff, marketing/communications professionals and similar positions.

Essential service professionals support the core staff in a shared-service capacity. Shared functions

include financial management, technology, member service and data management, event management,

production and sales support, and research.

Internal committees, such as the Client Success Team and client On-boarding Team, are charged with

ensuring smooth transitions and client satisfaction, as well as creating new innovations for our clients’

benefit.

Page 5: IMG Associations Overview

IMG ASSOCIATIONS OVERVIEW

December 2009 Page 5 of 12

3333. W. W. W. We Serve a Wie Serve a Wie Serve a Wie Serve a Wide Variety of Association Partnersde Variety of Association Partnersde Variety of Association Partnersde Variety of Association Partners

IMG Associations is not an “everything for everybody” type of company; instead, our team focuses on

creating partnerships where we believe IMG can provide greater value and success. Specifically, we are

seeking growth-minded partners where there is potential to create mutually beneficial, long-term

relationships.

As a midsized management company, we serve trade associations,

professional societies, foundations and other member organizations as

large as 50,000 members and as small as 200 members and provide

them with the same attention to detail and focus on service excellence. Our

clients’ budgets range from $8 million USD to $200,000 USD, and all are

international or national in scope.

We value the uniqueness of our association partners and place our focus

on exceeding client expectations and creating a strong, lasting bond between the association leaders and

the management company. We would like to introduce you to some of our current clients, which include:

» National Tour AssociationNational Tour AssociationNational Tour AssociationNational Tour Association (an IMG client since 1974) ————NTA is a global organization of nearly

4,000 tourism professionals representing the packaged travel industry, an industry that posts

an annual economic impact estimated at $166 billion+ worldwide.

NTA provides unsurpassed business opportunities, knowledge and

information to businesses involved in tour operator packaged

travel around the globe. NTA also serves as a consumer advocate

through its code of ethics, stringent membership requirements and education.

» International SPA AssociationInternational SPA AssociationInternational SPA AssociationInternational SPA Association (an IMG client since 1997) ———— ISPA is recognized worldwide as

the leading professional association and voice of the spa industry, representing

more than 3,200 spa professionals in 82 countries. ISPA strives to advance the

professionalism of the spa industry by providing invaluable educational and

networking opportunities, to promote the value of the spa experience to

society, and to be the authoritative voice of the spa industry. Another focus of

ISPA is the generation of research and other business tools such as annual

industry studies, consumer studies, Pulse magazine and an interactive web site.

» Quest International Users Group Quest International Users Group Quest International Users Group Quest International Users Group (an IMG client since 1998) ————Quest serves the users of

Oracle’s PeopleSoft, JD Edwards and Oracle Utilities applications as an independent, not-for-

profit users group. With 50,000 members and subscribers in more than 90 countries, more

than 70 affiliated user groups and three international chapters

serving Africa, Asia, Australia and New Zealand, Quest serves as a

catalyst to maximize its members' business investments through

the power of Quest’s community, tools and experiences. In

conjunction with two other major user groups, Quest presents the

global user conference COLLABORATE, which draws more than 7,000 people annually and is

the largest independent, user-led conference for the Oracle family of products.

Page 6: IMG Associations Overview

IMG ASSOCIATIONS OVERVIEW

December 2009 Page 6 of 12

» International Coach Federation International Coach Federation International Coach Federation International Coach Federation (an IMG client since 2005) ICF is the largest worldwide

resource for business and personal coaches, representing more

than 14,000 members in 90 countries. The ICF exists to build,

support and preserve the integrity of the profession through

professional standards supported by the individual membership.

» American Volleyball Coaches Association American Volleyball Coaches Association American Volleyball Coaches Association American Volleyball Coaches Association (an IMG client since 2006) — The AVCA is the

largest organization of volleyball coaches in the world, with more than 3,300

members. The goal of the AVCA is to advance the development of the sport

of volleyball by providing education, recognition programs, and opportunities

for opinion exchange. The AVCA publishes Coaching Volleyball, the only

volleyball technical journal in the United States. Since joining IMG,

membership and convention numbers have reached the highest levels in the 26-year history

of the association.

» Receptive Services Association of America Receptive Services Association of America Receptive Services Association of America Receptive Services Association of America (an IMG client since 2008) — RSAA represents the

major tour operators who handle the inbound package tour business into

the United States. RSAA is committed to serving the needs of its members

and to furthering the industry as a whole. Its focus is on working with

suppliers, regulatory agencies and travel promotion bureaus to improve

the quality of travel-related services for foreign visitors.

» World Religious Travel AssociationWorld Religious Travel AssociationWorld Religious Travel AssociationWorld Religious Travel Association (an IMG client since 2008) — The WRTA is the leading

global network for the $18 billion and 300 million traveler faith tourism industry. WRTA exists

to serve as a networking and educational venue for religious

tourism, including both the trade and traveler. WRTA also serves as

the "voice" of religious tourism throughout the world to media,

religious, and travel communities.

Page 7: IMG Associations Overview

IMG ASSOCIATIONS OVERVIEW

December 2009 Page 7 of 12

4444. . . . We Provide Benefits We Provide Benefits We Provide Benefits We Provide Benefits that No Othat No Othat No Othat No One Else Canne Else Canne Else Canne Else Can

IMG Associations has the unique advantage of being a division of global marketing and management

powerhouse IMG. No other association management company has the internal resources and

relationships that we can leverage to create time and dollar efficiencies or a unique experience for IMG

Associations’ clients. For example:

» IMG SpeakersIMG SpeakersIMG SpeakersIMG Speakers (www.imgspeakers.com)

Headquartered in New York, IMG Speakers has the knowledgeable and

experienced agents to help select and book the right speaker

for your conference, meeting or special event. In addition to

the IMG-exclusive athletes, entertainers and broadcast

personalities on your speaker list, IMG Speakers can negotiate

your best contracts with the full gamut of top speakers.

» IMG AcademiesIMG AcademiesIMG AcademiesIMG Academies (www.imgacademies.com)

IMG Academies in Bradenton, Florida, has been the world’s premier multisport training

facility for more than 30 years, and now offers association leadership

retreats designed to reenergize, revitalize and reconnect boards and

committees. Ideas include team building, strategic planning and goal

setting retreats. IMG Academies provides facilities for meetings, as well

as IMG mental and physical conditioning experts to challenge your bodies

and minds.

Together, IMG Academies and IMG Associations can help get your

association leaders out of the conference room for a truly unique team

building experience.

» IMG CollegeIMG CollegeIMG CollegeIMG College (www.imgcollege.com)

Sports marketing powerhouse IMG College is headquartered in Lexington, Kentucky, along

with IMG Associations. Named by the SportsBusiness Journal as “America's top sports

marketing agency,” IMG College provides extensive services,

including sports marketing, broadcast, internet and publishing,

to universities, colleges and conferences. Current IMG College

clients include 18 Division I institutions, NCAA Football, and

several conferences, such as the Southeastern Conference, the

Ohio Valley Conference, the Southern Conference and the West

Coast Conference.

IMG College also includes Atlanta-based licensing group

Collegiate Licensing Company (CLC), which has an equally

impressive record and client list. Founded in 1981, CLC is the

oldest and largest collegiate licensing agency in the U.S. and

currently represents nearly 200 colleges, universities, bowl

games, athletic conferences, The Heisman Trophy, and the

NCAA (including the Men's and Women's Final Four, the

College World Series, and all NCAA Championships). As the

nation’s leading collegiate trademark licensing and marketing

company, CLC assists collegiate institutions in protecting,

managing and developing their brands.

Page 8: IMG Associations Overview

IMG ASSOCIATIONS OVERVIEW

December 2009 Page 8 of 12

5. 5. 5. 5. We Make it Easy to be an IMG ClieWe Make it Easy to be an IMG ClieWe Make it Easy to be an IMG ClieWe Make it Easy to be an IMG Clientntntnt

You’ve already read about our unique service model and menu of capabilities we’d also like you to

know that IMG is a specialist in transitioning new clients in a smooth, stress-free way that is invisible to

association members. IMG has the expertise, infrastructure, and processes to be ready on day one for our

association clients.

Among our first steps is to create a detailed, customized transition plan, which

will detail specific development points, due dates and assignments. To create

your plan, we bring together our Onboarding Team, comprised of a subject

matter expert from each functional area technology, events, member

services, sales, operations, etc. plus your project manager and client

success representative, who remains part of the process from start to finish.

IMG Associations does not charge a new-client fee or transition fees.

Management fees begin on the date indicated in the jointly agreed-to management agreement. If there

are concerns about transition expenses from your current structure, IMG will work with you to develop a

plan to minimize overlapping expenses.

6. 6. 6. 6. We Make Customized Service AffordableWe Make Customized Service AffordableWe Make Customized Service AffordableWe Make Customized Service Affordable

At IMG Associations, we ensure that our management fees, like our services and staffing, position our

association partners for success. For this reason, we work with our clients to develop performance–

based compensation in our management agreements. Together, we identify

areas where IMG’s capabilities could bring powerful change to the organization

such as through membership growth, conference attendance or member

satisfaction and then create metrics and compensation plans around

achieving your key goals. Your success is our success, and vice versa. That’s

what makes the relationship a true partnership.

IMG Associations charges for services through an annual management fee, paid

on a monthly basis. We base our fee quotes on the resources anticipated to fulfill

your customized service and staffing plan. The management fee covers all staff

salaries and benefits as well as overhead expenses (rent, computer equipment,

office furniture, utilities, etc.) and the software and technology needed. Fees are

disclosed from the onset and spelled out in a written management agreement.

We do not charge by the hour or have any undisclosed fees or commissions. IMG

Associations only employs the best people with the best work ethic, and we

encourage our staff members to invest all the hours needed to get the job done right.

Our method compares very favorably cost-wise for our clients and creates a service-

oriented culture.

Page 9: IMG Associations Overview

IMG ASSOCIATIONS OVERVIEW

December 2009 Page 9 of 12

7. 7. 7. 7. We We We We ProvideProvideProvideProvide the Highest Standards of the Highest Standards of the Highest Standards of the Highest Standards of Service and Service and Service and Service and ProfessionalismProfessionalismProfessionalismProfessionalism

»»»» Commitment to Our ClientsCommitment to Our ClientsCommitment to Our ClientsCommitment to Our Clients

IMG Associations will serve your association in accordance with exemplary standards of competence,

objectivity and integrity. Our company operates ethically and in compliance with all applicable laws

and regulations and the highest standards of performance. We maintain written, mutually agreed to

management agreements with each of our clients, and ensure the

protection of our clients’ privileged materials, data and information.

IMG Associations is an active member of the AMC Institute, the

premier organization representing association management

companies. We fully comply with the institute’s Code of Ethics and

Professional Practices, which are formal standards that signify our commitment to maintain a high

level of ethics, service and professional conduct. IMG provides insurance for our property and

employees, and maintains professional liability insurance coverage that meets or exceeds the AMC

Institute accreditation standards.

»»»» Expert Expert Expert Expert StaffStaffStaffStaff

IMG Associations employs more than 100 association management professionals to serve our clients.

We are committed to continuous professional development, and maintain memberships in the

American Society of Association Executive, Professional Convention Management Association and

other organizations that support the professionalism of our organization and staff.

IMG’s executive directors are trained association

management professionals who can advise and engage

association leaders in strategy and best practices as well

as manage daily operations. Our member services

professionals are trained in data management and

customer service, and available to interact with members

and handle operational needs from 8 a.m. to 5 p.m.

Eastern weekdays.

Our executive directors, convention and events, and

publications and marketing professionals have been recognized for excellence by the American

Society of Association Executives, Society of National Association Publications, Hotel Sales and

Marketing Association International, American Society of Business Publication Editors, American

Advertising Federation and others. Our staff has been quoted or featured in association management

publications such as Association Trends Magazine, as well as mainstream media including The Wall Street Journal, USA Today, CNBC, CNN, and Associated Press.

IMG Associations’ financial analysts are trained in the unique accounting requirements and tax

regulations for nonprofit organizations, in order to expertly support association leaders’ needs and

decision making. IMG manages client funds in accordance with generally accepted accounting

principles (GAAP) and complies with all federal and state tax and reporting requirements.

Our in-house technology team includes web and software developers, a database and reporting

analyst, a systems setup/quality assurance analyst, data management professionals, as well as

network operations and helpdesk support personnel. This group is responsible for implementing and

maintaining our association software systems, databases, websites, specialized web applications,

servers/hardware, telephony and social media strategies.

Page 10: IMG Associations Overview

IMG ASSOCIATIONS OVERVIEW

December 2009 Page 10 of 12

»»»» FacilitiesFacilitiesFacilitiesFacilities

IMG Associations’ offices in Lexington, Kentucky, have more than 28,000 square feet of office, storage

and conference room space on three floors. We provide toll-free telephone lines, fax lines and

customized email and voicemail dedicated to each association. IMG’s conference rooms can

accommodate meetings as large as 15 people and available for our association clients’ use at no cost.

Our Lexington facility has onsite storage space for records and collateral materials and offsite

storage for volume and long-term storage needs.

»»»» TechnologyTechnologyTechnologyTechnology

To meet the diverse needs of our clients, we choose software and partners that are leaders in their

segments of the industry. Solutions installed/available to IMG Associations clients include:

Avectra Association Management SolutionsAvectra Association Management SolutionsAvectra Association Management SolutionsAvectra Association Management Solutions

We implemented Avectra netFORUM, a market leading, web-based solution that provides

powerful member service tools. The software is written in Microsoft .NET and includes a powerful

development toolkit that allows our technology development team to enhance and extend the

software to fulfill clients’ unique needs.

Microsoft Dynamics GP (Great Plains)Microsoft Dynamics GP (Great Plains)Microsoft Dynamics GP (Great Plains)Microsoft Dynamics GP (Great Plains)

IMG utilizes Microsoft Dynamics GP (formerly Great Plains) software to offer our clients financial

management options such as general ledger, accounts payable, accounts receivable, bank

reporting, cash flow management and reconciliation as well as budget forecasting.

ssssimpleviewimpleviewimpleviewimpleview

simpleview provides scalable, web-based

enterprise solutions that simplify data

management, marketing, and sales

operations. The company supports our clients

with customized solutions and user-friendly

content management systems.

Exact TargetExact TargetExact TargetExact Target

Exact Target provides on-demand email

marketing and one-to-one digital

communication. IMG’s partnership with Exact

Target affords clients some of the most

powerful, flexible email marketing software in the industry.

Vovici Online Survey SoftwareVovici Online Survey SoftwareVovici Online Survey SoftwareVovici Online Survey Software

Vovici is a pioneer in enterprise feedback management, providing comprehensive survey

software, panel management and online community solutions. Through the Vovici survey tools,

IMG clients can quickly and affordably gain member feedback, centralize data collection and

enjoy survey analytics and reporting.

Page 11: IMG Associations Overview

IMG ASSOCIATIONS OVERVIEW

December 2009 Page 11 of 12

C. Why Choose IMG AssociationsC. Why Choose IMG AssociationsC. Why Choose IMG AssociationsC. Why Choose IMG Associations???? IMG is a remarkable partner for our association clients, as we hope this overview has demonstrated. We

do not practice “cookie cutter” association support; instead, IMG’s association partners receive world-

class support customized around their specific needs and budget.

Perhaps the best way to illustrate the value IMG Associations can bring is to ask our clients. Among our

greatest areas of focus is helping volunteer leaders stay out of the “weeds” of day-to-day tactical actions

and focused on developing the strategies to carry the organization forward. We build relationships and

trust with our partners, to help board members and associations thrive:

“Quest continues to grow with IMG our mutual history shows nothing but achievement for Quest’s community. In 2009, with support from the IMG staff, Quest has rolled out online education capabilities, made improvements to our regional conferences, developed a comprehensive plan to revolutionize our online community and renovated our local affiliate program. Aggressive growth at a time when many associations are cutting back is going to position us for a truly exceptional future.” Sue Shaw

2009 President

Quest International Users Group

“While the AVCA was successful as a self-managed association, we found ourselves often frustrated by the confines of our expertise and resources. By joining IMG Associations, we tapped into knowledge and professionalism previously unavailable to us. The partnership has revitalized our association and positioned us for relevancy in the 21st century.” Beth Launiere

2009 AVCA Board President

American Volleyball Coaches Association

Self Self Self Self mmmmanaged? anaged? anaged? anaged? We “lift the load” to allow volunteers to focus on We “lift the load” to allow volunteers to focus on We “lift the load” to allow volunteers to focus on We “lift the load” to allow volunteers to focus on the strategic needs of the organization. the strategic needs of the organization. the strategic needs of the organization. the strategic needs of the organization.

As association leaders, you may be wrestling with the most efficient and effective way to manage and

support the needs of your organization within time and budget constraints. This can create an

overwhelming time commitment for leaders, as you balance your “day job” with the expectations of the

association members. The better alternative solution is IMG Associations. IMG provides skilled

professionals, instant infrastructure and expert support at a cost that will work with your budget and

goals, even as we prove our value by enhancing services, awareness and revenues.

Our staffing model blends a core staffdedicated to your project to offer a superior level of client touch

and industry expertisewith support from functional experts in areas such as accounting, customer

service, data management and website technology. Costs for these functional area experts are shared

with other association clients to achieve cost efficiencies without sacrificing service and accountability.

The degree to which staff members are dedicated (core) or shared varies, depending on your

organization’s needs and budget.

We have a proven focus on our clients’ growth.We have a proven focus on our clients’ growth.We have a proven focus on our clients’ growth.We have a proven focus on our clients’ growth.

At IMG, we understand that associations measure success on fulfillment of purpose, not just on dollars

and cents. We emphasize a company-wide culture of achieving extraordinary success for our clients, as

Page 12: IMG Associations Overview

IMG ASSOCIATIONS OVERVIEW

December 2009 Page 12 of 12

our roster of long-term, happy clients attests. Our superior level of

partnership is clear in our management fees, in that we often

structure our compensation to participate in both the risk and reward

of our clients’ growth.

We have built a reputation for superior service.We have built a reputation for superior service.We have built a reputation for superior service.We have built a reputation for superior service.

We have achieved success for our clients by delivering expert staff

support, state-of the art technology and truly innovative, memorable

experiences, especially at conferences and other face-to-face events.

We have a proven record for expert execution that leaves a lasting

impression on members, attendees and sponsors. Our teams are well-

trained and responsive to leaders and to member needs. We are

innovators, with experience in creating collaborative/co-located

events, environmentally responsible initiatives and unique marketing and sales strategies.

WWWWe become true lifetime partners with our associations.e become true lifetime partners with our associations.e become true lifetime partners with our associations.e become true lifetime partners with our associations.

The proof of a successful, mutually beneficial partnership is in the longevity of the relationship. IMG

Associations is proud of our history of client longevity and staff retention. We have association client

relationships that began in 1974 and still continue today. Many of our senior staff members have been

with their client association for 10 years or more. Why? Because we remain always focused on our

clients’ clarity of mission and share our clients’ passion for the association.

We deliver the power of We deliver the power of We deliver the power of We deliver the power of a dynamic, global organization.a dynamic, global organization.a dynamic, global organization.a dynamic, global organization.

As a division of IMG, the world's most diversified sports, entertainment and media company, IMG

Associations is uniquely able to tap a global network of internal and external resources to create growth

through an array of services, including event properties, media production and distribution, speaker

booking, talent brands, consulting, brand licensing, sponsorship sales and other global services.

Want to Know More?Want to Know More?Want to Know More?Want to Know More? With the right association management partner, your association leaders can maximize their valuable

time and your organization can reach its fullest potential. We’d like to be your partner in your success.

To learn more about IMG Associations, please visit our website or contact us at the email or phone

numbers below.

www.imgassociations.com

[email protected]

+1.859.226.4678 or 1.888.484.4678