impact of consumer personality for facebook

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    IMPACT OF CONSUMER

    PERSONALITY FORFACEBOOK

    Presented by:

    Ashish Kumar Mukherjee

    Anita Keswani.

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    Consumer Personality:

    Consumer behaviour is the study of when, why, how,

    and where people do or do not use product. It blends

    elements from psychology, sociology, social

    anthropology and economics. It attempts tounderstand the users decision making process, both

    individually and in groups. It studies characteristics

    of individual consumers such as demographics and

    behavioural variables in an attempt to understandpeople's wants. It also tries to assess influences on the

    consumer from groups such as family, friends,

    reference groups, and society in general.

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    Facebook:

    Facebook is a social networking website launched inFebruary 2004 that is operated and privately owned byFacebook, Inc., with more than 500 million active usersin July 2010.

    In the last couple of years, Facebook has gone from acollege photo sharing site to a burgeoning business-networking platform for self-promotion, advertisingand multimedia interaction. With new apps and add-ons, Facebook users can send each other a virtual drink,create and host events, advertise their businessesthrough social ads, and more.

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    Adaptation Process:

    1. Awareness

    2. Interest

    3. Evaluation

    4. Trial

    5. Decision

    6. Confirmation

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    Personal Factors:

    Age

    Life-Cycle Stage

    Life Style

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    Psychological Factor:

    (WANTS)

    Wants

    Based on a want or desire to have

    something. Not a necessity.

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    Psychological Factor (contd).

    Motivation:

    Freud

    Ego Super Ego

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    Psychological Factor

    (Perception)

    The process by which an individual selects,

    organizes, and interprets inputs to create a meaningful

    picture of the world.

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    Psychological Factors:

    LearningLearning

    Changes in an individuals behavior arising

    form experience.

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    Psychological Factors:

    BeliefsBeliefs

    Descriptive thoughts that a person holds about

    something.

    AttitudesAttitudes

    Enduring favorable or unfavorable cognitive

    evaluations emotional feelings and actiontendencies.

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    Social class:

    Relatively homogenous, enduring divisions in

    a society, hierarchically ordered with memberssharing similar values, interests, and

    behaviors.

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    Culture & Subcultures

    Cultures

    The accumulation of values, knowledge, beliefs, customs,

    objects, and concepts that a society uses to cope with its

    environment

    Subcultures

    Groups of individuals who have similar value and behavior

    patterns within the group but differ from those in other

    groups.

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    Facebookfinding a niche

    Competitors Orkut, Hi5, MySpace, Twitter,

    ApnaCircle and many other social networking

    sites.

    As of now, it is a free networking site,

    however, predicted that from August-

    September onwards, it would be paid for

    further revenue generation.

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    Consumer Behaviour for Facebook

    Social networks need for people to interact and get connected

    Teenagers and early 20s consider a social taboo if not registered

    on facebook.

    Aged / matured individuals for networking with friends and

    relatives (Linkedin used for corporate networking)

    A platform where consumer can express and share his/her emotions

    with all friends added up in the list.

    Chatting

    Posting blogs

    Communities for social awareness

    Event updates

    Birthday updates / reminders

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    Consumer Behavior for Facebook

    (Contd.)

    List of Applications impacting social/psychologicalbehavior of the consumers. These include

    (a) Farmville: a virtual scenario created for farming industry

    (b) Fishville

    (c) Dogville

    (d) Marketplace / E-cart (an application like Ebay, can buyvehicles, rent property, apparel, accessories, electronics)

    (e) Horoscope / Tarot-card reading(f) Post and share you-tube applications

    (g) Supermarket Sweep

    (h) Airline tickets

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    Consumer Behavior for Facebook

    (Contd.)

    List of applications (contd).

    ( i) Online education (through social awareness campaigns)

    (j) Quotes factory (for proverbs/phrases)

    (k) Ebook application

    (l) SMS Mobile

    (m) Mobile themes

    (n) Picture Sink (utility that simplifies uploading photographs)

    (o) Scribbed (portal wherein any document can be posted,

    authenticity through facebook, access could be open ended or

    close ended)

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    Consumer Behavior for Facebook

    (Contd.)

    List of applications (contd)

    (p) Advertisements create your own add (details of URL,body text, image and title ), adds posted on the right hand

    side of an individuals profile(q) Celebrity pages (self-endorsement)

    (r) Application builder (make your own questionnaires, etc.)

    (s) Self-analysis test

    (t)M

    obile uploads via facebook(u) Beta tester (certain set of questions asked on webpage,useful for updating and improving services of facebook)

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    Consumer Behavior for Facebook

    (Contd.)

    List of applications (contd)

    (v) Internet TV

    (w) Community called 160 by 2.com (free site wherein

    the accesser can register using his email address and

    can send around 5000 free messages)

    (Facebook enhanced privacy settings as compared to

    other networking sites such as Orkut, Hi5,M

    yspace,etc).

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    Impact on Consumer Personality

    Socialities

    Page-3ites

    Celebrities

    Brand ambassadors

    People enthusiastic for networking

    Businessmen (can use ebay/ecommerce cart)

    School-going students / colgates (access ebooks, other social

    awareness campaigns and blogs)

    Any layman / individual (for networking)

    Social workers (for creating awareness of social issues such as

    HIV, Cancer, etc).

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