impact of ethical leadership on employee performance with perspective of social learning theory
DESCRIPTION
IMPACT OF ETHICAL LEADERSHIP ON EMPLOYEE PERFORMANCE WITH PERSPECTIVE OF SOCIAL LEARNING THEORYTRANSCRIPT
Ethics, in particular business ethics, has continued to attract the eyes of the world.
Unethical decisions and activities frequently undermine the performance and abilities of many organizations.
Nowadays, additional factors like transparency, fairness and justice act as indicator of business success.
Ethical leadership typically involves leading employees to build good relationships based
on respect and trust
1. Ethical Leadership Supports Increase in Employee Performance with help of:– Trust– Integrity– Relationships– Transparency
Ethical Corporate CultureBuilding and sustaining an ethical corporate culture requires ethical leadership
Where and why does ethical leadership matter
The benefits of ethical leadership can be seen most clearly where it is absent
Absence of ethical leadership foster greed, fraud, confusion, alienation, tension and struggleClearest example of this in recent years is the Enron Scandal
ASKARI BANK
ASKARI BANKVision
“To be the bank of first choice in the region”
Mission
leading bank in Pakistan delivering quality serviceeffective human resource management high ethical and professional standardscontributing to society
ASKARI BANKHistory of organization
Askari Bank was incorporated in Pakistan on October 9, 1991, as a public limited companyThe Bank is listed on Karachi, Lahore and Islamabad Stock ExchangesAskari Bank has since expanded into a network of 261 branches / sub branches, including 34 dedicated Islamic banking branches, and a wholesale bank branch in Bahrain ASKARI BANK
ASKARI BANK
Range of Products and Services
• Consumer banking • Islamic banking• Branch banking • Agriculture banking • Corporate & investment banking • Alternate Delivery Channels
IMPACT OF COLLECTIVISTIC AND
INDIVIDUAL CULTURE ON ETHICAL LEADERSHIP
AND EMPLOYEES PERFORMANCE
Collectivism Vs. Individualism
•Collectivism states that each person is encouraged to be an active player in society, to do what is best for society as a whole rather than themselves. •Working with others and cooperating is the norm; everyone supports each other as a community, family or nation more than as an individual.
• It is "I" identity promoting individual goals, initiative and achievement. In this independence is valued.
•People are encouraged to do things on their own means they try to rely on themselves .
CONTRIBUTION TOWARDS CULTURE BY HOFSTEDE
• We found that the individualism-collectivism cultural dimension has an important and robust causal effect on long run growth and performance.
• The best known international measure of individualism and collectivism is that developed by Hofstede.
Hofstede (2001) who used surveys of IBM employees in about 30 countries.
• In summary, the Hofstede individualism score measures the extent to which it is believed that individuals are supposed to take care of themselves as opposed to being strongly integrated and loyal to a cohesive group. Individuals in countries with a high level of the index value personal freedom and status, while individuals in countries with a low level of the index value harmony and conformity.
Differential aspects of Collectivism & Individual
• Behavioral and Motivational difference
• Relational difference• Immigration• Performance
QUESTIONARES/ INTERVIEW ANALYSIS
1. Ethical Leadership is leading by knowing and doing what is right. The problem with ethical leadership is that it is difficult to define “right”. So how you define right?
Managers/ EmployeesIdentify “trigger" situations – like purchasing, hiring, firing, promot-ing, and calculating bonuses
Decision making that sometimes not beneficial for employees but good for organization
Making right opportunities for employees to motivate them
Provide financial as well as moral support
All of them
QUESTIONARES/ INTERVIEW ANALYSIS
2. Among five dimensions of ethical leadership, which one would you prefer the most?
Manager/ Employees
Respect others
Serve others
Show Justice
Manifest honesty
Build community
QUESTIONARES/ INTERVIEW ANALYSIS
3. Individual performance is most of the time determined by motivation and the will and ability to do the job. How ethical leadership helps in demonstrating good performance?
Manager/ Employees
By increasing more employee in-teractionBy motivating and building new opportunities for othersBy setting targets to achieve by any meanBy following national as well as in-ternational standards of other banks
QUESTIONARES/ INTERVIEW ANALYSIS4. As an employee of this bank, how u think
u can adopt best learning skills to learn and improve your performance level, either,
Manager/ Employees
Following such leaders, whom you think are attractive and well behaved
Following such role models, having characteristics, that are unique and you can easily copy them
Perform the same behavior that you think can lead your performance up.
Recommendations & Suggestions Harmfulness of Unethical Decisions &
Activities Trust of Employees Efficiency of Employees & Sustainability
of Organization Loyalty of Employees Communication of Ethical Standards to
Employees Identification of Individualist &
Collectivist Culture Increase in Job Performance Attitude towards Immigration Learning by Observation
• Perception in Askari Bank Value of Employees’ Point of View Communication of Ethical Code to
Employees Five Dimensions of Ethical Leadership Positive Relationship with Stakeholders Moral Courage Recommendation for Future
Researchers
Recommendations & Suggestions
Relationship between Ethical Leadership & Employee’s Job Performance
Relationship between Ethical Leadership & Employee’s Intention To Leave The Job & Employee Conflict
Absence of Ethical Leadership
CONCLUSION
CONCLUSION• Perception in Askari Bank Right Things in Leadership Care for Others Community Building Purpose of positive Relationship with
Stakeholders Building & Promoting New Oppurtunities
for Employees Impact of Social Learning on Job
Performance Employee Turnover & Likelihood of
Attracting New Employees
limitations
Time Respondents Data