Impacting Lives in Our Communities

2016Annual Report

Letter from CEO and ChairFriends and Supporters,

2016 marked the beginning of a new strategic cycle for our organization and with it a renewed emphasis on impact. Our strategy calls us to deepen our commitment to operational excellence and our people. As we focus our attention on those we serve through our own social enterprise and within the business community in Southeast Georgia, we believe that every individual should have the opportunity to achieve their highest level of self-sufficiency.

That’s why we train people to work because jobs change lives. What we do matters.

Beyond the individuals that we serve, we see how impactful our work is on those closest to them -- their family, friends and neighbors. The ‘hand up’ embodied by Edgar Helms when he founded our organization serves to lift the individual. When individuals are lifted up, our community benefits greatly.

More than 6,900 individuals were lifted up through our programs and services in 2016 with 1,210 placed into employment at an average hourly wage of $10.76. 53 of those placed were hired into our own Goodwill workforce. The ripple effect of these job placements contributed more than $11 million in economic output and $500,000 in taxes paid within our 33-county service area.

Our Goodwill operates as a social enterprise -- or as founder Edgar Helms would say, “a business plus” -- applying a market-driven approach to business in order to reinvest the earnings into our social mission. Our social enterprises generate nearly 98.5% of the revenue we need to provide the training and services our customers seek to improve their lives. We are a complex group of business lines, a training and job placement organization, and an employer with 891 associates in 2016.

Statistics only tell a part of our story.

As you review our results and read the stories of individual success on the following pages, we hope you too will appreciate the impact of the power of work.

Michael Winckler Ivy D. CouncilPresident and CEO Board Chair

The STory Behind The SToreEdgar J. Helms founded Goodwill Industries in 1902 to help people with disabilities and disadvantages fully participate in society by expanding their occupational capabilities.

To accomplish this mission, Helms created an innovative system whereby Goodwill collects used items from the community and sells them in Goodwill stores to fund its employment, training and job placement programs.

His commitment to providing a ‘hand up, not a hand out’ continues to inspire us more than 114 years later.

Steve Penley’s original portrait of Dr. Edgar J. Helms is on display at the Snelling Center in Augusta, Ga., and is reproduced with permission of Goodwill Industries of Middle Georgia and the CSRA.

2 Goodwill Southeast Georgia

We believe every individual should be given the opportunity to achieve their highest level of self-sufficiency.

Our Vision

To assist people with disabilities and other barriers to employment to live independently and become employed.

Our Mission

We train people to workbecause jobschange lives.

3Goodwill Southeast Georgia

IntegrityWe always do the right thing even when no one is watching.

Service to OthersWe are honored to serve all individuals with respect and dignity.

TeamworkWe commit to the success of others, share expertise, work together to build productive relationships, and celebrate success with recognition and sincere appreciation.

OUR VALUES

LearningWe challenge each other to strive for excellence and to continually learn.

We embrace the mission in all that we do. We are dedicated to a strong work ethic and believe in the power of work.

We know what needs to be done and always do our best for the team; we build on our successes and failures.

Accountability

Commitment

4 Goodwill Southeast Georgia

Erik

Employment PlacementsThrough Goodwill Staffing Services 50%With Employers throughout the community 46%At Goodwill Southeast Georgia 4%

50%through GoodwillStaffing Services

When Erik contracted a spinal cord infection that left him using a wheelchair in 2002, his life changed significantly. He faced the challenge of finding a ‘newnormal’.

Tired of being at home, Erik knew that he had to get back to work. When he was referred to Goodwill he found a new way to look at his life. He learned ‘the ropes’ and became an electronic equipment tester. Today, he looks forward to ‘climbing the ladder’ of success without limits. “To get a job...that’s wonderful!”

“When the community gives back everyone benefits.”

6,906s e r v e d

1,210placed

55% female

45% male

58% African American

31% White

4% Hispanic

5% Other

1% NativeAmerican

1% Asian

5Goodwill Southeast Georgia

Barriers of Persons Served

Unemployed/Dislocated 52%

Persons with Criminal Backgrounds

At Risk Youth

Lack/Low Education/Literacy

Working Poor/Underemployed

Other Disadvantaging Condition 17%

15%

12%

3%

.5%

As a convicted felon looking for a job, Lewis heard a lot of “No’s”. He was frus-trated, discouraged and there were times he wanted to give up. His hope was renewed when he connected with Goodwill Staffing Services and found people who were committed to helping him find an opportunity.

A door opened at our G-Force Manufacturing facility as a sewing tech and things started rolling. Lewis’ wanted to learn everything about the operation so he could move up. He did! He became a crew leader, then was promoted to assistant associate producer on the floor.

Lewis knows the power of work. He was looking for that one chance to prove himself and when the opportunity came, he ran with it.

“If not for Goodwill, I don’t know where I would be right now.”

Lewis

Employment-Related Services ProvidedJob Search / Job Fairs 53%Orientation / Intake 20%

Work Assessment / EvaluationOn-the-job trainingJob Readiness / Soft Skills training

All other services 1%6%9%

11%53%

Job Searchand Job Fairs

6 Goodwill Southeast Georgia

Placed on the autism spectrum at age 22, Patrick was working for his father but didn’t feel like he had much to do. When he was referred to Goodwill through the Georgia Vocational Rehabilitation Agency, he was looking to find a job with a purpose – one where he could use his skills rather than focus on his challenges.

With the support of his Goodwill vocational coach, Patrick started with what seemed like ‘baby steps’ but developed into a job with personal meaning. He prepares donated items for sale in our stores.

Patrick describes his work as finding use in everything. “All of these things that come from people’s homes…they donate them and it’s like little pieces of history, pieces of peoples’ lives – that we get to touch and pass on to the next person or send it off to it’s new life.” It’s really rewarding to find use in everything.

“Finding a purpose for every one and every thing.”

Patrick

7Goodwill Southeast Georgia

2016 Achiever of the Year Honorees

When Akelo enrolled into the GoodGuides Youth Mentorship program, it was obvious he was a leader. His challenge was to channel those natural skills in a positive way. With the support of his GoodGuides mentor, Akelo developed new skills. His academics and relationships improved. Today, Akelo is a student athlete with a positive future ahead of him.

Sarah was referred to Goodwill by Georgia Vocational Rehabilitation Agency for work evaluation services while participating in transitional services at her high school. Sarah had a clear employment goal and a positive attitude. She developed a plan and built her job readiness skills. When she secured an interview with Wendy’s, she was prepared and ready to succeed. Today, Sarah enjoys the income she makes and has made her first dream a reality.

Akelo Sarah

59%Youth Mentoring

Hours

88%Transportation

Vouchers

7,526 Hours Education/Mentoring Services

78 Personal / FamilySupport Services

32% Post-Secondary Credentialing Sessions

6% Child Care Referrals

3% E-Learning Sessions

6% GED Sessions 1%

SSI/SSDIReferrals

5% Medicaid/ Medicare

Celebrating individuals who overcame barriers to success while enrolled in a Goodwill program.

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Financial Highlights

SOURCE PERCENT FISCAL YEAR 2016 DOLLARS

Total Revenue

Store SalesContract Services

ManufacturingSalvage

Vocational ServicesFees

Other Income

Total Support

Community and Foundation Support

Government Grants

EXPENDITURES

REVENUEGENERATED

EXTERNALSOURCE

$13,711,193$9,538,210$3,019,060$1,072,764 $304,794

$142,997

$23,693,276

$2,493,500

$953,420

$203,535

$864,478

Program ServicesGeneral and

AdministrativeDepreciation

Financing and Start-up Costs

Capital Spending and Reserves

84%

9%

3%

1%

3%

$27,789,018

$28,208,209Total Support and Revenue

$28,208,209100%Total Expenditures

2%

100%

$419,191

100%

$140,438

1%

49%34%11%4%1%

1%

2016The ability to not only sustain but also to grow our mission is paramount. We continue to use sound business principles and financial stewardship to help us reach our goal of serving 8,900 and placing 1,500 Southeast Georgians into jobs by 2018.

Uses of Cash

84% Program Services

3% Capital Spending and Reserves

9% General Administration

3% Depreciation

1% Financing and Start-Up Costs

< 1%

$278,753

9Goodwill Southeast Georgia

Making a difference in 29 counties of Georgia and 4 counties of South Carolina.

Goodwill of the Coastal Empire, dba Goodwill Southeast Georgia, is a locally governed 501(c)(3) nonprofit corporation. We were established in 1965 and are a member organization of Goodwill Industries International.

1,097,383 p o p u l a t i o n

405,479 h o u s e h o l d s

10 Goodwill Southeast Georgia

The impact of many...

BOARD OF DIRECTORS

Celebrating those who make a difference with us.

We are grateful to the following organizations and individualswhose support increases our community impact each day.

Gulfstream AerospaceInternational Auto Processing

CORPORATE PARTNERS

FOUNDATIONS AND TRUSTS

BUSINESS AND INDUSTRY

INDIVIDUALS

Howard & Blanche Willims Living TrustJC Lewis FoundationJohn G Kennedy FoundationSun Trust Foundation The Chatham FoundationWells Fargo Foundation

Everard & Company, LLCHoliday InnL.A. Waters PartnershipThe Patina Group

Carolyn & Darryl BrownIvy CouncilStuart & Susan CliffordJohn & Marion ConleyShawndreia & Kino DeasTonya J. DempseyJon DeutschJenny L. GentryBernard JenkinsThomas Z. JonesThomas B. SayersCatherine Wells & Robert Johnson

UNITED WAY OF THE COASTAL EMPIRE

ChairIvy D. CouncilEVP Human ResourcesCitiTrends Inc

Vice ChairStuart CliffordVP FinanceCitiTrends Inc

SecretaryAdel KarmanDivisional Vice PresidentGNC

TreasurerChad WigginsExecutive VP Sea Island Bank

Assistant SecretaryJim CarswellOwnerSpy Hop Productions

Assistant TreasurerJenny GentryVice PresidentAmeris Bank

Immediate Past ChairThomas Z. JonesRetired

Ex-Officio Michael J. WincklerPresident / CEOGoodwill Southeast Georgia

DirectorDavid CamdenPresident / CEOSun Trust Bank

DirectorShawndreia DeasSr. Procurement ManagerGulfstream Aerospace

DirectorKelin E. MurphyAttorneyOliver Maner, LLP

DirectorLoy A. Waters Jr.PrincipalL.A. Waters Partnership

11Goodwill Southeast Georgia

So much impact from your support.

7220 SALLIE MOOD DRIVESAVANNAH, GA 31406WWW.GOODWILLSEGA.ORG