The PDF version of the cage layout may be viewed here.

The implementation has started to bring Data Center 4 online as the district’s colocation facility. The

Cisco core network electronics were delivered and are being racked. The network cables are being

run to cabinets 6 and 7. An issue arose in cabinet 11 related to lack of power. That was corrected

this week. Though tedious and careful planning is required, good progress is being made!

Greg Rhodes Giving an Overview of Progress

Implementation Has Started to Bring Data Center 4

Online as the CFISD CoLocation Facility!

Bond Goal 2 Install Network Infrastructure Electronics

Posted by: Greg Rhodes, Network Management Operations Manager

Post date: July 17, 2015

Goal 4.3

Redundant

Uninterruptible Power

Supplies

Presidio is working on a task by task

project schedule, outlining all the

remaining work left to be done.

The Build of the Network Services POD at

Data Center 4 Hit a Bump but Work Continues!

Bond Goal 2 Install Network Infrastructure Electronics

Posted by: Greg Rhodes, Network Management Operations Manager

Post date: July 16, 2015

The network services “Point of Delivery (POD)” is a combination of network systems that interconnects systems

to deliver network services. Systems include VMware, Hewlett Packard (HP), BlueCat Networks, and Brocade.

Exebridge will be providing implementation services.

David Fraser,

Exebridge

The full status for the week as posted by

Exebridge may be viewed here.

David Fraser of Exebridge created

VLANS on the Brocade switches,

initialized the HP 3Par storage, and

installed VMware ESXi 6.0 on the six

HP servers.

During the initialization of the storage, it

was discovered that one of the

controllers was non-functioning. HP

support was called and the failed part

was replaced the next day.

David Fraser has

completed the cabling of

the various systems.Point of Delivery (POD) for

Network Services

CFISD Technology Services Team Meets with AT&T

on July 14, 2015 to Kick-Off VoIP Communications Upgrade

Bond Goal 5.2 Replace Telephone Systems with VoIP Communications

Posted by: Frankie Jackson, Chief Technology Officer

Post date: July 16, 2015

Goal 5.1

On Tuesday, July 14, 2015, the CFISD team

of Frankie Jackson, Paula Ross, Oscar Villar,

and Roland Padilla, met with AT&T’s project

management and technical team, Natasha

Pratt, Lynette Lange, Stuart Henderson, and

other AT&T technical staff, to kick-off the

telephone system upgrade, as part of Bond

Goal 5.1

The agenda included a review of the overall

scope, general timelines, the current CFISD

network infrastructure upgrade project

schedule and a timeframe for placing phone

circuits orders.

Stuart Henderson, Oscar Villar, Lynette Lange,

and Natasha Pratt

The project to upgrade the district’s legacy telephone system will be massive. The conversion to Voice over

IP Communications (VoIP) will require significant technical consideration, due to the network infrastructure

and data center upgrades. A tentative start date for implementation is set for October 2015.

Happy Thursday morning,

What an excellent way to end the week strong !!! This week has been filled with awesome

accomplishments!!! Phenomenal work was completed by all teams. We’ve made awesome progress –

with only 9% of our service requests overdue. Leading the way is the fabulous Technology Service

Center with an 11% reduction in their open service requests. In addition, the Middle School

technicians, the ISA team, the AAS team have ZERO overdue service requests and there are no Tier 4

overdue service requests. Fantastic work – special

high fives for resolving our customer technology issues

so quickly!!! There’s a lot going on and all your extra

efforts resolving our customer issues are definitely

appreciated.

Let’s continue to focus on our overdue service requests to

resolve our customer technology issues as quickly as

possible. We have customers waiting for their issues to be

resolved and we have the ability to complete their requests. Thanks for all your extra efforts and hard work

- your support is definitely appreciated.

Thursday, July 16, 2015

Daily Service Status

Customer Care Center, Performance Excellence

Posted by: Janette Martinez, Technical Excellence Analyst

Post date: 7/16/2015

Anna Senties Leading the Network Infrastructure

Upgrades at Cy-Creek High School This Week!

Bond Goal 2 Install Network Infrastructure Electronics

Posted by: Frankie Jackson, Chief Technology Officer

Post date: July 15, 2015

Frankie Jackson visited Cy-Creek high school on Monday, July 13, 2015 to observe Anna Senties, CFISD’s

network analyst, leading the way in the network infrastructure upgrades. Anna has the lead in coordinating

the upgrades with Presidio, MCA Communications, Gigabit, and other CFISD support staff. The upgrade

requires that the team work 14 hour days during the first part of the week in an effort to prepare the

equipment so that campus down-time will be kept to the bare minimum of less than 2 hours. All network

electronics are installed and testing is underway. Anna’s leadership and dedication is greatly appreciated!

View Scheduled

Campus Network

Infrastructure

Upgrades Here

Anna Senties Cy-Creek High School Network

Infrastructure Upgrades

The Assembly of the Network Equipment at Data

Center 4 Has Started!

Bond Goal 2 Install Network Infrastructure Electronics

Posted by: Greg Rhodes, Network Management Operations Manager

Post date: July 14, 2015

Exciting news! Work has started in the building of our network wireless services Point of Delivery (POD) at Data

Center 4. The network services POD is a combination of network systems that interconnects systems to deliver

network services. Systems include VMware, Hewlett Packard (HP), and Brocade. Exebridge will be providing

implementation services.

Shown in the following is David Fraser of Exebridge racked the Brocade switches, HP 3Par storage, and the six

HP servers. The firmware on the switches has been upgraded and the servers are powered up.

David Fraser

Exebridge Intern

Starting Monday, July 13th VMware

professional services is onsite for a

two week design engagement for

the implementation the virtualization

(VMware and NSX).

View Updated

Bond Goal 2

schedules here

Customer Care Center, Performance Excellence

Posted by: Janette Martinez, Technical Excellence Analyst

Post date: July 15, 2015

Daily Service Status for Wednesday, July 15, 2015

Good morning,

It’s already Wednesday!!! Let’s keep moving forward, doing new things and embracing new

opportunities….

This is an amazing week – the sky’s the limit. What awesome accomplishments so far – There

are NO Tier 4 overdue service requests and our teams are working hard to resolve their overdue

service requests. The Tier 2 overdue service requests have been reduced by 25% and SEVEN

of our teams have ZERO overdue service requests – the AAS team, the ECN team, the ISA

team, the NMO team, the High School techs,

the Middle School techs and the Technology

Service center……hats off to these awesome

teams!!!!

Thank you for the wonderful support of our students,

teachers and staff….thank you for finding new and

ingenious ways to meet the needs of our customers.

Your support of the department and its initiatives is

what makes our team so special.

CCC

32

12

72

9

100

70 0

0

20

40

60

80

100

120

Tie

r 1

Ove

rdu

e

Tie

r 1

Ove

rdu

e

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MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY

Daily Review of Open SLA Dependent Service Requests

Bond Goal 1 Install Enterprise Wireless Access Infrastructure

Posted by: Larry Barrios, Device Imaging and Integration Manager

Post date: July 14, 2015

Relocation of Aruba Wireless Controllers, ClearPass

Servers, and AirWave Servers Moved in Data Center 1Goal 1

The wireless team of CFISD staff and Layer3 relocated the wireless

controllers, ClearPass servers, AirWave servers and MEM server. The move

was part of the servers that needed to be moved because of the Data Center

facility upgrade project.

Layer 3 and Presidio working with Oscar Villar

Bond Goal 1 Install Enterprise Wireless Access Infrastructure

Posted by: Larry Barrios, Device Imaging and Integration Manager

Post date: July 14, 2015

Wireless Controllers Were Updated to the Latest

ClearPass Version 6.5.2Goal 1

Derly Buentello shown working with Layer3 network

engineers to upgrade ClearPass to version 6.5.2.

Joel McCotter, Layer3 and Derly Buentello

Bond Goal 1 Install Enterprise Wireless Access Infrastructure

Posted by: Larry Barrios, Device Imaging and Integration Manager

Post date: July 14, 2015

Layer3 Started Working to Prepare Wireless Access

Points for Dean Middle SchoolGoal 1

Layer3 is working to prepare wireless Access Points

(AP) for dense distribution for Dean Middle School.

Layer3 labeled the APs using the district naming

convention of 3 digit school code – AP, AP number,

location, closet and port.

MCA is prepping Aruba wireless access

points for dense deploymentAP ready for deployment

3rd Qtr

2014

Jan Feb AprMar JunMay Jul Aug OctSep DecNov

2016-2020

4th Qtr

2014 2015

Pass 1 - Swapout Cisco Wireless

Access Points for Aruba (WAPs)

CyWoods HS

CyRanch HS

Spillane MS

Smith MS

Anthony MS

Goodson MS

Hamilton MS

Proof of Concept

Schools

CyFair HS

Langham HS

Jersey Village

CySprings HS

CyFalls

CyCreek

Bleyl MS

Dean MS

Arnold MS

Truitt MS

Kahla MS

Cook MS

Campbell MS

Hopper MS

Salyards MS

Aragon MS

Thornton MS

Watkins MS

Labay MS

High

Schools

Middle

Schools

Pass 2 – Add Aruba (WAPs) based on

wireless heat maps and density needs

SECONDARY SCHOOLS

HUBS

High Schools

CyWoods HS – Complete

Dean– started 7/13/2015

CyLakes scheduled 7/13/2015

CyFair HS –7/20/2015

CyRidge HS - 7/20/2015

Bleyl MS- 7/20/2015

CyRanch HS – Complete

Jersey Village HS - 7/20/2015

CyCreek HS - 7/27/2015

Langham Creek HS - 8/3/2015

CyFalls HS - 8/10/2015

CySprings HS - 8/10/2015

Windfern HS - 8/10/2015

Middle Schools

ELEMENTARY SCHOOLS

Elementary Schools

Spillane MS Complete

Smith MS Complete

Goodson MS Complete

Hamilton MS Complete

Hopper MS 8/24/2015

ALC East 8/28/2015

Kahla MS 9/4/2015

Cook MS 9/9/2015

Anthony MS 9/15/2015

Salyards MS 9/19/2015

ALC West 9/25/2015

Aragon MS 10/1/2015

Truitt MS 10/13/2015

Thornton MS 10/19/2015

Campbell MS 10/23/2015

Watkins MS 10/29/2015

Labay MS 11/5/2015

Bond Goal 1 Install Enterprise Wireless Access Infrastructure

Posted by: Larry Barrios, Device Imaging and Integration Manager

Post date: July 14, 2015

Layer3 Continues to Make Progress in Expanding the

Aruba Enterprise Wireless Access SystemGoal 1

Layer3 Continues to Make Progress in Expanding the

Aruba Enterprise Wireless Access System

Customer Care Center, Performance Excellence

Posted by: Janette Martinez, Technical Excellence Analyst

Post date: July 14, 2015

Daily Service Status for Tuesday, July 14, 2015

Good morning - Rise and Shine!!!

Excellent news today - the Customer Care Center, the Information Services team, and the

High School Technicians team all have ZERO overdue service requests. In addition, the

Enterprise Communications Network team, the Network Management Operations team, the

Middle School Technicians and the Technology Service Center only have ONE overdue

service request – fantastic accomplishment with lots of kudos to all.

Thank you for your wonderful support of our customers….all your extra efforts in resolving our

customer’s technology issues are greatly

appreciated. It’s impressive how everyone is

pitching in and working together to serve the

customers. Your teamwork is absolutely

AMAZING!!!

Thank you all for thinking outside the box and

welcoming creative ideas to better serve our

teachers, students and customers.

CCC

73%

27%

0%0%

DAILY SERVICE REQUEST TIER DISTRIBUTION

MONDAY Tier 1

MONDAY Tier 2

MONDAY Tier 3

MONDAY Tier 4

MONDAY SF

Customer Care Center, Performance Excellence

Posted by: Janette Martinez, Technical Excellence Analyst

Post date: July 13, 2015

Daily Service Status for Monday, July 13, 2015

Good Morning,

It’s a bright and sunny Monday as we begin the work week. We’ve made awesome progress –

the overdue service requests were reduced by over 19%.

Leading the effort is the fabulous ECN team with a 78% reduction in their overdue service, the

terrific DII team with a 50% reduction and the tremendous High School Technicians with a

40% reduction. In addition, the Technology Service Center and the ISA team have ZERO

overdue service requests.

More good news - the CCC team and the Middle School Technicians only have 1 overdue

service requests. Our team is amazing – special high fives for resolving our customer

technology issues!!! There’s a lot going on and all your extra efforts resolving our customer

issues are definitely appreciated.

Let’s continue to focus on our 12 overdue service requests to resolve our customer technology

issues as quickly as possible. We have customers waiting for their issues to be resolved and we

have the ability to complete their requests. Thanks for all your extra efforts and hard work, your

phenomenal support is definitely appreciated.

Have a wonderful week,

CCC

Bond Goal 2.1 Install Network Electronics Infrastructure at the HUB Level

Posted by: Frankie Jackson, Chief Technology Officer

Post date: July 10, 2015

Network Infrastructure Upgrades Scheduled at Cy-Creek and Cy-Ranch High Schools

Day Time Task GroupMonday 8am – 7pm Stage / rack /stack equipment Gigabit

2pm – 6pm Cutover MDF and confirm connection to ISC Presidio

6pm – 7pm Confirm operation of pre-defined priority users in Admin areas CFISD

7PM Project progress update report Presidio site Engineer

Tuesday 8am – 7pm Continue and complete rack / stack of equipment Gigabit

1pm – 7pm Begin MDF/IDF turn up & connectivity confirmation from MDF to IDF’s Presidio

7PM Project progress update report Presidio site Engineer

Wednesday 8am – 7pm Complete rack / stack of equipment (if required) Gigabit

8am – 7pm MDF/IDF turn up & connectivity confirmation from MDF to IDF’s Presidio

1pm – 6pm Begin application testing CFISD

7PM Project progress update report Presidio site Engineer

Thursday 8am – 7pm Complete MDF/IDF connectivity confirmation from MDF to IDF’s Presidio

8am – 7pm Continue and complete application testing CFISD

8am – 7pm Troubleshooting and issue correction as required Presidio / CFISD

7PM Site acceptance CFISD

7PM Project acceptance update report Presidio PM

The schedule is set for network infrastructure upgrades at CyCreek HS and CyRanch HS. Equipment has been

delivered to, then staged at each campus. CFISD, Presidio and Gigabit Technologies will have personnel at each

campus at 8am on Monday, July 13th , 2015 to begin the new network equipment installation process.

Gigabit will stage the equipment in each closet and begin the un-patch, un-rack, re-rack, re-patch of each closet.

New to the process is that we will RE-USE the existing patch cables. Gigabit will dress all cabinets, panels and

raceways to meet CFISD’s current methodology and standard. Presidio will provide support and direct the efforts

of Gigabit. CFISD will have all keys and badge access required to open all locations and provide oversight.

Goal 2

Customer Care Center, Performance Excellence

Posted by: Jennifer Miller, Performance Excellence Manager

Post date: July 13, 2015

2014-2015 Service Request Entry AnalysisShows 54% Increase in Customer Generated Service Requests

Jennifer Miller, Customer Care Center Performance Excellence Manager, completed a comprehensive analysis

of all service requests entered from July 2014 through June 2015. Implementing a system that would be usable

for employees to efficiently utilize was one of our 10 goals of the 2013-14 school year. The results below show

that our goal was not only met, but as exceeded as our customers entered more than 3 times the amount of

service requests that our Customer Care Center entered. Click here to read about the full analysis.

CCC

Monthly Service

Request Entries

by Team -

Inaugural Year of

iSupport

Implementation

2014-2015

BlueCat Network Installation in Data Center 3 Started

David Christensen from

BlueCat Networks started

onsite support, assisting

Oscar Villar, CFISD’s

senior network engineer,

with the installation of the

new BlueCat appliances

that will reside in Data

Center 3.

These appliances will

provide Internet access

(DNS and DHCP) services

to traffic routed through

DataCenter3, while the

Network Services POD will

provide DNS and DHCP

services to traffic routed

through DataCenter4.

Oscar VillarDavid Christensen

BlueCat Appliances

Bond Goal 2.1 Install Network Electronics Infrastructure at the Core Level (Data Centers 3 and 4)

Posted by: Greg Rhodes, Network Management Operations (NMO) Manager

Post date: July 10, 2015

Goal 2

Top Stories from Around the Web

Technology Leadership and Communication

Posted by: Frankie Jackson, Chief Technology Officer

Post date: July 10, 2015

• #TBT: Gwen Solomon on Ubiquitous Computing 35 Years Ago

• House Passes ESEA Rewrite 218-213; Senate Debate Continue

• E-Rate Modernization Summary

• How Video Games Could Be the Future of Learning

• T&L Reviews Typing Agent 4.0

• Google’s Chromecast gets a hardwired Ethernet adapter

• Step-by-Step Guide to Design Thinking

• Landmark Victory for School Libraries

• T&L Reader Survey When Was The Last Time You Bought An App To Use In Class?

• Ask SchoolCIO: How Do You Convince Your CIO to Support Your Tech Purchase Wish List?

• Ohio the Latest to Leave PARCC Testing Consortium

• What Happens After the Grant?

• Professional Development Tools Created by Teachers for Teachers

• How Technology Can Help Beat the Heat in Unairconditioned Classrooms

• 10 Lessons Learned from an Award-Winning Digital Badging Program

• Class Tech Tips: Scoodle Jam Lesson Ideas for iPad Teachers

• Federal Rules on Open Internet Allowed to Proceed Over Objections

• System Failure

• Meet the Micro:bit, the BBC's Tiny Programmable Computer for Kids

Consortium of School Networking (CoSN) Needs Our HelpCoSN is the Nation’s Premier Professional Association for K-12 Technology Leaders

Technology Leadership and Communication

Posted by: Frankie Jackson, Chief Technology Officer

Post date: July 10, 2015

Act Now! CoSN needs your voice on Capitol Hill

to help close the Homework Gap.

The Senate is now debating revisions to the Elementary and Secondary Education Act, including proposals

to promote out-of-school broadband access. Senator Angus King (I-ME) and Senator Shelley Moore Capito

(R-WV) have introduced two broadband digital equity focused amendments. CoSN issued a statement in

support of this amendment.

The proposed amendments would: (1) establish a demonstration program to develop, implement, and

evaluate strategies for boosting out-of-school broadband access; and (2) authorize the U.S. Department of

Education's research division to conduct a study on student access to digital learning resources outside of

the school day.

Please contact your U.S. Senators today and urge them to support the King-Capito broadband for

learning amendments! Time is very short. Act Now. To send a message to your Senator, go to the

CoSN advocacy page , click on red Take Action button on the right side of the page , enter your zip

code on the next page and you will then come to a page with the sample letter.

Thanks for making your voice heard on this important issue to advance digital equity. Irene K.Spero

Chief Strategy Officer Consortium for School Networking (CoSN)