IMPLEMENTATION OF ASYCUDAWorldIMPLEMENTATION OF ASYCUDAWorld

Experiences from AfricaExperiences from Africa

Livingstone, 11 June 2013Livingstone, 11 June 2013

ASYCUDAWorld in Africa Logical Framework Matrix & Monitoring Plan

Operational/Management Structure

Lessons Learnt

ASYCUDAWorld IN AFRICA

ASYCUDAWorld in Africa

The World Bank European Union IMF

TradeMark ADB

IFC

MCC

The Netherlands WCO IRU

UNDP

UNOPSUNECE

ASYCUDA PARTNERS

REC

To implement a state-of-the-art ICT system based on ASYCUDAWorld in the view to increase operational capacity of Customs Administrations and simplify the trading environment based on international standards and best practice.

GLOBAL OBJECTIVE

Improve ranking in indicators such as “Doing Business”

Promote coordinated procedures amongst Government Agencies

Adopt International Standards

Promote stakeholders involvement

Real time notification of stakeholders

Promote e-Customs and e-Government

GLOBAL OBJECTIVE

ASYCUDAWorld in Africa Logical Framework Matrix & Monitoring Plan

Operational/Management Structure

Lessons Learnt

WHAT IS LFM?

LOGICAL

FRAMEWORK

MATRIX

A Tool used by Managers to plan and control activities, based on objectives and expected results

• Post Second World War: Private sectorPost Second World War: Private sector

• 1950s - 1960s: US Public sector, e.g. NASA1950s - 1960s: US Public sector, e.g. NASA

• 1970s: Adopted by USAID1970s: Adopted by USAID

• 1980s: Other bilaterals, e.g. GTZ (ZOPP), AusAID, CIDA, DFID1980s: Other bilaterals, e.g. GTZ (ZOPP), AusAID, CIDA, DFID

• Since 1990s: Widely adopted and adapted (including the Since 1990s: Widely adopted and adapted (including the World Bank, ADB, UNDP, EU, AusAID, USAID, etc.)World Bank, ADB, UNDP, EU, AusAID, USAID, etc.)

HISTORY

Development Objective

The overall aim of this project is to improve Government finances and to strengthen the economy of through increased efficiency in the foreign trade environment. In addition, the program aims to increase operational capacity through the introduction of modern computerized processing facilities for import, export and transit throughout the , consistent with international standards and best practice.

Assumptions Living/work conditions maintained in the region

EXAMPLE OF LFM

Objectives Achievement Indicators Source of verification Assumptions

Immediate Objective 1

To improve the efficiency of Customs operations.

Outputs (Results)1 : Capacity built in Customs National Project team to manage and operate2 : Capacity built in Customs National Project team to train Customs staff and private sector operators3 : Training sessions delivered to Customs staff and private sector operators4: New processes documented and implemented. 5: Prototype ready and operational6: System installed in selected site.

•Project Team trained in ASYCUDA capable to install, configure and maintain the system.• National Project Team trained in and familiarized with ASYCUDA, able to train the end-users in the pilot and other sites.• ASYCUDA prototype, developed in accordance with national User Requirements and legislation.•ASYCUDA system configured and installed in the selected Customs Offices. •Management information for RA on (a) activities and trade by importers and exporters and their agents, and (b) volume of customs clearance and work of customs officials.

•Minimum 8 RA staff trained

 •Minimum 500 ASYCUDA users trained.Minimum 5 ASYCUDA Trainers available. •Installation of ASYCUDA at Customs Headquarters and system validated.

 •ASYCUDA implemented in 20 Customs Offices

•Publication of reports based on ASYCUDA statistical data

Full commitment of senior managers to implement the project.

Timely availability of suitable office for Project Team and provision of suitable premises at each of the identified customs locations.

Suitable staff retention policy in place.

Coordination and cooperation among all Project stakeholders

Adequate human resource management policy.

EXAMPLE OF LFM

Objectives Achievement Indicators Source of verification AssumptionsImmediate Objective 2

To interface ASYCUDA with the other ITC systems of RA. Outputs (Results)

1: Interface ASYCUDA with Domestic tax Information Technology systems in the aim of having a RA integrated system.

• Develop interfaces with the Value Add taxes IT system

• Develop interface for Tax Identification Number

• Develop interfaces with the

tax management IT system

• Availability of an Integrated ITC system in RA

• Availability of Reports on revenue collection

Usage of opened IT systems

EXAMPLE OF LFM

Objectives Achievement Indicators Source of verification AssumptionsImmediate Objective 3

To interface or develop e-documents with Other Governmental Agencies

Outputs (Results)1 : Output 1 Interface ASYCUDA with computerized OGAs Output 2 Develop e-documents for non-computerized OGAs

•Define new processes to integrate OGAs

•Develop interfaces with other Governmental Agencies

Integrated Business process with OGAs. Minimum 3

•Capacity of the OGAs to interface with RA •Signature of memorandum of Understanding with OGAs

EXAMPLE OF LFM

Objectives Achievement Indicators Source of verification AssumptionsImmediate Objective 4

To exchange data with Customs Automated System in the regionOutputs (Results)Output 1 Provide access to and from ASYCUDA systems in the region. Output 2 Develop interfaces with non-ASYCUDA systems in the region.

Develop interfaces with Revenue Authority using ASYCUDA

Develop interface with non ASYCUDA Revenue Authority

Number of Transit document exchanged.

•Capacity of the Foreign RA to interface with RA •Signature of memorandum of Understanding with Customs Administration in the region

EXAMPLE OF LFM

Definition of the baselines

Update the LFM accordingly

Define performance indicators

Define achievement indicators

Define the appropriate means of measurement

Periodically monitor the progress

UNCTAD and MOU have recently signed a MoU to develop performance indicator automated tools

MONITORING THE LFM

ASYCUDAWorld in Africa Logical Framework Matrix & Monitoring Plan

Operational/Management Structure

Lessons Learnt

The ASYCUDA Steering Committee (ASC) is a forum to lend direction and leadership to the project. The ASC reviews and validates work plans and approves any substantive amendments and revisions to the work plans, and recommends its associated financial and budgetary implications. Members: Revenue Authority, the donor, the important stakeholders and UNCTAD.

Periodicity: 6 months

ASYCUDA STEERING COMMITTEE

The ASYCUDA National Project Team (NPT)composed by:

• National Project Manager (NPM)

• Up to 5 experienced Customs Officers

• Up to 5 IT Specialists

They should work full time on the project.

PROJECT STRUCTURE

In addition to the NPT, the IT Division will support the implementation at operational sites, for the administration of the network and for database administration.

High-level staff shall work on ad-hoc basis to define the business analysis of the new e-documents to be developed.

PROJECT STRUCTURE

Customs Advisor provides assistance related to the automation of Customs procedures and best practices. Information Technology Advisor advises on IT issues.

They shall conduct training on a basis of a transfer of know-how, working on a daily basis with his national counterparts and oversee the development of new e-documents.

IN-COUNTRY UNCTAD TEAM

Monthly Project Reports Weekly meetings of the NPT will be held to monitor the implementation.

These meetings will be documented in Monthly Progress Reports prepared by the NPM and submitted to Commissioner for Customs, and UNCTAD for their information and action on recommendations contained therein.

REPORTING

ASC Project Reports More detailed ASC Project Reports are produced, by the NPM, assisted as necessary by UNCTAD advisers. These reports are provided in advance to the members of the ASC, for discussion at the meetings, which will review project progress, objectives and work plan in accordance with the timetable set out in the project document. An example of the Liberia ASYCUDA Project 6th Progress Report

REPORTING

ASYCUDAWorld in Africa Logical Framework Matrix & Monitoring Plan

Operational/Management Structure

Lessons Learnt

Stakeholders must be involved in the design of the individual project at the earliest stage

Transfer of know-how is critical (full country ownership)

No technical risk - ASYCUDAWorld is robust and is operational in many countries and selected by more than 55 countries (Source code made available)

Business continuity – ASYCUDA has 30 years experience (ASYCUDA from 2G to 4G)

Avoid implementation breaks because of insufficient funding

LESSONS LEARNT

BPR is the first step

Providing TA for implementations of ESW

Avoid the big bang and add OGA gradually

Allocate sufficient bandwidth to connect operational sites

Continuous training programmes (Centre of Excellence)

Qualified Human Resources

Top down Commitment

LESSONS LEARNT

THANK YOUTHANK YOUFOR YOUR ATTENTIONFOR YOUR ATTENTION

P2P Learning Workshop on ASYCUDAWorldP2P Learning Workshop on ASYCUDAWorldLivingstone, ZambiaLivingstone, Zambia

Alioune Cissalioune.ciss@unctad.org