implementation of online safety incident reporting system in a tertiary care teaching hospital by...
TRANSCRIPT
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Implementation of Online Safety Incident Reporting System
in a Tertiary Care Teaching Hospital
Dr. Bijoy Johnson,Junior Resident,
Dept. of Hospital Administration,KMC Manipal.
Bijoy Johnson1, Arun MS2, Somu G3
1Junior Resident, 2Assistant Professor, 3Professor & HeadDepartment of Hospital Administration,
Kasturba Medical College – Manipal, Manipal University.
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Introduction
• 86% of hospital safety incidents go unreported
• 28 of 40 reported events led to investigations• 5 led to policy changes
Hospital incident reporting systems do not capture most patient harm – Report by Office of Inspector General, Health and Human Services (Jan 2012)
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• Study site: 2000 bedded tertiary care teaching hospital • Pre-existing paper based system evaluated • Process mapping was done• The limitations of the system were identified• Input from the hospital staff• Web based platform designed by in-house IT
department
Methods
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Login
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Homepage
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Incident reporting
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Incident list
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Review & Delegation
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Root cause analysis
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Certification
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• Accessible via the hospital intranet– Rapid reporting
• SMS notifications – Instant communication to all stakeholders
• 84% of the incidents were tracked by safety committee on the same day of occurrence
• 100% reports reviewed within the defined time frame
Results
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• Faster implementation of corrective and preventive actions
• User friendly software – Acceptance by hospital staff
• Digital data capture – Easy analysis and creation of custom reports– Baseline for assessing the impact of patient
safety initiatives
Conclusion
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Thank You!