implementation of risk management and the effects on performance improvement of pt ksi

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  • 8/11/2019 Implementation of Risk Management and the Effects on Performance Improvement of Pt Ksi

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    1880

    THE INDONESIAN JOURNAL OF

    BUSINESS ADMINISTRATION

    Vol. 2, No. 15, 2013:1880-1887

    IMPLEMENTATIONOFRISKMANAGEMENTANDTHEEFFECTSON

    PERFORMANCE

    IMPROVEMENT

    IN

    PT

    KRAKATAU

    STEEL

    BudiRahmatandSudarsoKaderiWiryono

    SchoolofBusinessandManagement

    InstitutTeknologiBandung,Indonesia

    [email protected]

    AbstractChangesinthebusinessenvironmentisincreasinglyrapidlywithincreasingcompetitionlevelscause

    theappearanceofavarietyofbusinessrisksthatcouldaffectthecompany'sperformance.Effortstosecurethe

    achievement of the goals and targets of the business, these risks need to be managed in a systematic,

    continuous and integrated.Application of the concept of risk management should be integrated with the

    company'sstrategyandperformancemanagementforallstrategicplans,tacticalplansandoperationalplans

    contain inherent risks thatneed tobemanagedproperly.Through theMinisterialRegulationNo.SOE.PER

    01/MBU/2011,Minister

    of

    state

    mandates

    that

    all

    state

    owned

    building

    and

    implementing

    risk

    management

    programsinanintegratedcorporationwhichisanintegralpartofthepracticeofgoodcorporategovernance.

    ThefinalprojectisareviewoftheapplicationoftheconceptofriskmanagementinPTKrakatauSteel(Persero)

    Tbk., Evaluating its impact on corporate performance, analyze the causes of the problems and propose

    improvementsnecessaryfortheapplicationoftheconceptofriskmanagementhadapositive impacton the

    effectivenessoftheachievementofcorporategoals.Basedonthereviewandevaluation, it isknownthatthe

    applicationofriskmanagementinPTKrakatauSteel(Persero)Tbk.hasnotbeenimplementeduniformlybyall

    organizational units. In most of the organizational unit, found the lack of continuity between the risk

    management cycle. Process repeated measurements of risk level has not been run periodically, so the

    effectivenessoftheriskmitigationmeasuresthatdonotscalable.Riskidentificationprocessisnotyetaligned

    witheffortstosecuretheachievementofpredeterminedperformancetargets.Therefore,theapplicationofrisk

    managementtobeintegratedwiththecompany'sperformancemanagementsystem.

    Keywords:PT

    Krakatau

    Steel,

    risk,

    risk

    level,

    risk

    mitigation,

    key

    performance

    indicators.

    1.

    Introduction

    PT.KrakatauSteelisaStateOwnedEnterprisewhichstarteditsoperationin1977. Itmanufactures

    steel. Today,PT.KrakatauSteel(Persero)Tbk.hasproductioncapacityof2,45Mtonperyear. With

    10subsidiaries,PT.KrakatauSteel(Persero)Tbkhasdiversifieditsbusinessintosupportingbusiness

    units such as downstream steel product (pipes, profile, etc), utilities (water, power plant),

    infrastructure (ports, industrial estates), technical services (construction, engineering), information

    technology and hospitals. On November 10th

    2010, with the uncertainty in market condition, PT.

    Krakatau Steel (Persero) went public and did initial public offering at Indonesia stock market. In

    2011,PT.

    Krakatau

    Steel

    (Persero)

    Tbk

    recorded

    Rp.

    17,9

    Trevenues

    and

    Rp.

    1.02

    Tnet

    profit.

    The

    total asset of PT.Krakatau Steel group in 2011 is Rp. 21,5T (source:2011FinancialReport ofPT.

    KrakatauSteel(Persero)Tbk).

    PT.KrakatauSteel(Persero)Tbk.hascommittedtoapplymanagementsystemincompliancetoGood

    Corporate Governance principles to support the company in achieving its goal and objectives and

    alsomaintaininggoodrelationshipwithallstakeholders. Inthefastchangingbusinessenvironment,

    companies are required to beable to identify the likelihood and impact of risks in order to better

    anticipate the risk so that it will not halt corporate operation for both short term and long term

    activities. Sales and production performance data from 2007 to 2011 did not show significant

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    improvement. Infactonaverageitshowsadecreasingtrend. Thisconditionshowsacontradictory

    conditionwiththeobjectiveofimplementationofriskmanagement.

    2.

    Literature

    Review

    Rowe(1997)definedriskaspotentialemergingunexpectedconsequenceeventofanactivity. Inline

    with the risk definition of Rowe (1997), Sim Siegel (2011,page18) mentioned three fundamental

    aspectsof

    risk,

    they

    are:

    1. Riskisuncertainty.

    2. Riskincludespositivesideofchangingsituation.

    3. Riskisadeviationexpectedidealcondition.

    ERM is a process effected by an entitys Board of Directors, management and other personnels,

    appliedinstrategysettingacrosstheenterprise,designedtoidentifypotentialeventsthatmayaffect

    theentityandmanageriskstobewithinitsriskappetite,toprovidereasonableassuranceregarding

    the achievement of entity objectives (COSO Committee of Sponsoring Organization of the

    TreadwayCommission,2004).

    RiskManagementisaprocesscycleofidentification,analysisandquantificationofresponsestorisk,

    which is performed continuously and incessantly as integral part of corporate management. Risk

    Management is an iterative process, which if it is systematically performed, that will result in

    continuous

    improvement

    in

    decision

    making

    and

    performance

    improvement

    process.

    To be effective, risk management implementation shall involve all organization lines and be

    performedharmoniouslywithcorporatebusinessstrategy.Toperformthatthecorporateshallhave:

    (i) clear business strategy, (ii) effective risk management framework, (iii) strong and adaptiveto

    businessenvironment.

    Risk Management is not planned to eliminate risk of an activity at all, but more intended to build

    awarenessofrisksfaced,positiveornegativeones,andtohelpthestakeholderscalculateriskand

    manageitefficiently. ChapmanandWard(1997)revealedtheusesofriskmanagementasfollows:

    (a) Riskisdefined earlierevenbeforeactivitiesbegin.

    (b) Tosupportobjectivedecisionmakingprocess.

    (c) Toimprovebusinessplanwithmoreimaginativescenario(Whatif).

    (d) Definitionandbusinessstructure aremonitoredobjectively.

    (e)

    Alternativeplanismadewithresponseofriskconsideration.

    (f)

    Toimaginativelydevelopresponsealternative.

    (g)

    Tobuildriskprofilefornextprojectimprovement.

    Tomanageriskmorerationally,systematicallyandmeasurably,andtogiveusefordecisionmaking

    process,riskshallbemanagedthroughprocessesasfollows:

    1. Knowingandunderstandingfacedrisks.

    2.

    Measuringrisklevel.

    3.

    Decidingonresponsesorthefollowupaction.

    4. Ensuringthatdecisionabouttakenstepsisstillrelevanttothedevelopmentoffacedsituation.

    3.

    Conceptual

    Framework

    InERMconcept,risk isallconditionsnotsuitablewithexpectedcondition, includingdownsideand

    upside.Tobeeffective,riskmanagementimplementationshallinvolveallorganization linesandbeperformedharmoniouslywithcorporatebusinessstrategy.Toperformthatthecorporateshallhave:

    (i) clear business strategy, (ii) effective risk management framework, (iii) strong and adaptiveto

    businessenvironment.

    RiskManagementisaprocesscycleofidentification,analysisandquantificationofresponsestorisk,

    which is performed continuously and incessantly as integral part of corporate management. Risk

    Management is an iterative process, which if it is systematically performed, that will result in

    continuous improvement in decision making and performance improvement process. Risk

    Management is not planned to eliminate risk of an activity at all, but more intended to build

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    awarenessofrisksfaced,positiveornegativeones,andtohelpthestakeholderscalculateriskand

    manage it efficiently. ERM frame work is a structure that enables risk management process to be

    performedeffectively.

    Measuring risk level is performed by measuring event probability/likelihood and estimating the

    impactvaluewhentheriskreallyoccures.Themeasurementofprobabilityandestimatingmaterial

    impactisperformedinaccordancewiththefollowingguidance.

    Figure1.ProbabilityofRiskOccures

    Figure2.RiskImpact

    The measurement of risk level is performed based on the result of risk probability and impact

    measurement. Determiningrisklevelisperformedaccordingtothefollowingriskmatrix.

    Figure3.RiskMatrix

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    According to risk level classification used in PT Krakatau Steel (Persero) Tbk., identified risk are

    categorizedintofourrisklevelwiththescorefollows:

    Table1.RiskLevel

    NO

    LIKELIHOOD

    IMPACT

    RISK

    LEVEL

    SCORE

    1.

    VeryBig 5 Loss 3 Extreme 15

    4

    VeryBig

    5

    HighLoss

    4 Extreme

    20

    VeryBig 5 Disaster 5 Extreme 25

    Big 4 HighLoss 4 Extreme 16

    Big 4 Disaster 5 Extreme 20

    Moderate 3 HighLoss4 Extreme12

    Moderate 3 Disaster 5 Extreme 15

    Small 2 Disaster 5 Extreme 10

    2.

    VeryBig 5 Unsignificant

    1High 5

    3

    VeryBig 5 LowLoss 2 High 10

    Big 4 LowLoss2 High8

    Big 4 Loss 3 High 12

    Moderate

    3

    Loss

    3

    High

    9

    Small 2 HighLoss4 High8

    VerySmall 1 HighLoss 4 High 4

    VerySmall 1 Disaster 5 High 5

    3.

    Big 4 Unsignificant

    1Moderate 4

    2Moderate 3 Unsignificant

    1Moderate 3

    Small 2 Loss 3 Moderate 6

    VerySmall 1 Loss3 Moderate3

    4.

    Moderate 3 Unsignificant

    1Low 3

    1

    Small

    2

    Unsignificant

    1Low 2

    VerySmall 1 Unsignificant

    1Low 1

    Small 2 LowLoss 2 Low 4

    VerySmall 1 LowLoss 2 Low 2

    Theactionplanofriskresponseandmitigation isarrangedaccordingtoprioritybasedonrisk level

    andcosteffectivityandefficiencyconsideration. Yetintheimplementation,notallmitigation plan

    having been arranged can completely be realized, so that it impacts on performance target

    achievementset. Forperformingthat,estimateproblemsolvingrateofriskmitigationplanhasbeen

    arrangedasfollows:

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    Table2.RealizationofMitigationPlan

    NO

    MITIGATION

    PLAN

    STEPS

    %

    Realization

    1. RiskMitigationPlanisperformedasplannedby allrelatedwork

    units.

    100

    2. MostofrelatedworkunitshaveperformedRiskMitigationPlan

    asplanned.

    90

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    happening in the corporate. Therefore, recommendation or improvement suggestion given are

    expectedtobeconcretealternativesolutionforactualproblemfacedbythecorporate.

    According to Work Instruction Unit Objectives Achievement Report No. PER/3/PK/001, corporate

    performancerealizationispercentageofthesettargetandthemaximumrealizationis120%ofthe

    target. If the achievement of realization is far above the set target, the maximum achievement

    numberreportedwillbe120%. Ontheotherhand, iftheachievementnumberisfarbelowtheset

    target,theminimumachievementnumberreportedwillbe0%.

    4.

    Analysis

    of

    Business

    Situation

    Bord of Directors of PT Krakatau Steel (Persero) through its decree No. 06/C/DUKS/Kpts/2007

    declares the Enterprise Risk Management (ERM) implementation. Such implementation includes

    activitiesas follows:

    a. Performingriskidentificationineverycorporatebusinessactivity.

    b.

    Performingriskanalysisibymeasuring

    c. Performing risk analysis by measuring impact and probability (likelihood) of risk events and

    comprhehensiveriskassessment.

    d. Performingriskplanandcontrolthatmaydisturbsignificantlycorporatebusinessactivities.

    e. Monitoringriskcontrolactivitiescontinuouslyandsuccessively.

    f.

    Performing

    communication

    process

    and

    report

    of

    every

    risk

    management

    activity

    Accordingtosalesandproductiondatafrom20072011therewasaconsistentsalesandproduction

    decrease.Corporateleaders,especially,needtofindouttherootcauseofproblemtobeabletofind

    the solution, so that similar problem will not happen in the future. According to data about and

    analysis of corporate performance and risk management implementation during 20092011 there

    wasadisharmonybetweensomebusinessfunctionworkprogramandfacedbusinessrisks. Ithadan

    effectonworkprogrameffectivity inachievingperformancetargethavingbeenset.Somebusiness

    function work program were not risk business responses or mitigation faced.

    On the other hand, business function, risk mitigation step was not in harmony with the effort to

    secure performance target having been set. It took place because from risk identification process

    until risk mitigation planning, risk mitigation plan was carried out not as an effort to secure

    performance target having been determined. Such condition happened because until 2011 risk

    managementimplementationhadyetbeenintegratedwithcorporatemanagementsystem.Withits

    experience in steel industry field, the company should have anticipated and mitigated generic

    businessrisks.Hadtheriskmitigatingandanticipatingstepsperformedconsistentlyandinvolvedall

    linked work units, corporate would have not had such continuous performance decrease as

    happenedduring20072011.

    5.

    Conclusion

    Fromthecoefficienttable,significantvalue (0.00) issmallerthan0.05,whichmeans Realizationof

    Risk Mitigation, and Achievement of KPI is significantly correlated at the level of 0.05. (Ho

    (RealizationofRiskMitigationdoesnotaffectAchievementofKPI)isrejectedandHa(Realizationof

    RiskMitigationaffectsAchievementofKPI)isaccepted).

    Table3.StatisticDescriptionofKPIAchievementandRealizationofRiskMitigation

    Mean DeviationStd. N

    AcievementofKPI 90.94 27.83 47

    RealizationofRisk

    Mitigation338.66 25.77 47

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    Achievement of KPI is positively and significantly related to Realization of Risk Mitigation with the

    correlationvalueamountto0.611.BasedonThemagnitudeofthecorrelationcoefficientcriterion,

    independent variable and dependent variable are strongly linear related. It is supported by

    probabilityvalueamountto0.000

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    Krakatau

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