e-Government Implementation Strategies in Indonesia

Bambang Dwi Anggono, S.Sos, M.Eng, CEHDeputy Director for Application Service Governance

MCIT

Geography: Lies between latitudes 11°S and 6°N An archipelago comprising

approximately 17,000 islands in South East Asia with country size area is about 1,919,440 sq km.

Demographics: Population is over 238 million people. There are around 300 distinct native

ethnicities, and 742 different languages and dialects.

Administrative Divisions: There are 34 Provinces, each Provinces

are subdivided into regencies (kabupaten) and cities (kota), which are further subdivided into district (kecamatan), and again into village groupings (either desa or kelurahan). Furthermore, a village is divided into several citizen-groups (Rukun-Warga/RW) which are further divided into several neighbourhood-groups (Rukun-Tetangga /RT).

Economy: In 2010 GDP was US$706.73 billion.

Introduction: Republic of Indonesia

Silobase e-Government

Central Govt

HR

Infrastructure

Appi & Database

HR

Infrastructure

App & Database

Province Regencies

HR

Infrastructur

App & Database

Silo Silo Silo

SiloBase App eGovernment

Central Gov tProvince Regency

Simpeg Simpeg Simpeg

Keuangan Keuangan Keuangan

Aset Aset Aset

eoffice eoffice eoffice

SI Nakertrans SI Nakertrans SI Nakertrans

SI Pendidikan SI Pendidikan SI Pendidikan

SI Pol PP SI Pol PP SI Pol PP

Etc….. Etc…. Etc…..

The balance of the allocation of eGovernment

Based on the review of the National ICT Council, allocation of eGovernment in 2013 : Rp. 14 Trillion. From that allocation, 38% of which is used to serve the public and business. 62% of it is used for internal purposes of administration (back office) eGovernment has not been up to can be perceived by the public

BASIC PRINCIPLE

MAIN PILLARS

INDONESIA BROADBANDGOAL

INDONESIA BROADBANDPLAN

INDONESIAN VISION2025

Create a society whitch independent, fair dan

prosperous

Toward Indonesia which more advance

1. Economic growth and nation competitiveness

2. Human Capacity building improvement

3. Indonesia’s national sovereignty

INFRASTRUCTURE AND SECURITY

ADOPTION AND CREATIVE UTILITATION

LEGISLATION, REGULATION

AND INSTITUTION

FUNDING

BASIC PRINCIPLE AND BASIC PREREQUISITE DEVELOPMENT OF NATIONAL BROADBAND

DESIGN FRAMEWORK

6

Visi RPJPN 2025:

Independent, fair and

Prosperrous society

RPJMN 2010-2014:CONNECTIVITY

RPJMN 2015-2019: INOVATION

RPJMN 2020-2025:TRANSFORMATION

No blank-spot area

Connecting govt, education, health and public facilities by broadband

Upgrade all connection level to broadband level Improve adoption broadband for eGovt, e-education, e-

logistic, e-helath, etc Finishing Digital TV migration To integrate govt infrastructures, generic/specific

application and intergovt-database integration Improve IT Literation.

TARGET 2014 (RPJMN II)

100% area covered by telecommunication

88% local govt covered by national broadband

Broadband penetration for30% population

TV digital penetration: 35%population

National eGovt Index : 3,0 dari 4,0

stages of development

7

Indonesia National ICT Council

Nationwide coverage of mobile services.

International connectivity via submarine optical fiber cable

Independent domestic backbone networks by IIX Local-loop.

Universal access in fixed line services.

Enhanced infrastructure by PALAPA Ring.

Interoperability and integration e-Government through Web Services.

ICT for Public Information Services

The process of paradigm change eGovernment in Indonesia

MCIT’S PROGRAM FOR INTERNET CONNECTIVITY IN RURAL AREAS

This program is funded by USO and aims to eliminate the

communication gap between communities in Indonesia.

The internet uses a satellite-based Very Small Aperture Terminal

(VSAT) system that delivers internet connection speeds of 256-512

Kbps.

DISTRICT INTERNET SERVICE PROVIDER (PLIK) – launched in

early 2010

PLIK is provided in the district capital by placing it in a house or

cooperative.

DISTRICT INTERNET SERVICE CAR (MPLIK) – launched in 2011

MPLIK is PLIK in a form of a minibus.

DISTRICT INTERNET SERVICE BOAT (BOAT CAP) –

launched in 2012, BOAT CAP is PLIK in a form of a boat.

INTEGRATED GOVERNMENT THROUGH SERVICE ORIENTED ARCHITECTURE (SOA) IMPLEMENTATION

WEB Application(Requester)

WS

CON

WS

Web Browser

CON

WS

CON WS

CO

N

WS

CO

N

WS

CON

WS

CON

DB

TAX

DB

RESIDENTS

WS

CON

DB

IMMIGRATION

DB

BNP2TKI

DB

MANPOWER

THE NATIONAL AGENCY

FOR THE PLACEMENT AND

PROTECTION OF

INDONESIAN MIGRANT

WORKERS

MINISTRY OF

MANPOWER AND

TRANSMIGRATIO

N

TAXPOPULATION

ADMINISTRATIONIMMIGRATION

MINISTRY OF

FOREIGN

AFFAIRS

WS

CON WS

CO

N

DB

JOB ORDER

WAP Application(Requester)

WS

CON

SMS Application(Requester)

WS

CON

WAP Browser SMS Celular

Registry Catalog WS BPM Ontology BPR

PeGI is a means of mapping, evaluating and monitoring the development and use of ICT in government institutions and municipalities.

Indicators and dimensions:1. Policy2. Institution3. Infrastructure4. Application5. Planning

PeGI 2013 score: 2,3 (4,0 scale) due to the heterogeneity of e-Government implementation in Indonesia

INDONESIA’S E-GOVERNMENT RANKING (PeGI)

Government institutions and municipalities in Indonesia own and operate their own

datacenter.

Indonesia’s National e-Government Datacenter

Disaster Recovery Center

e-Gov’s Datacenter functions as an

integrator and provides services, such as

hosting and collocation for Government

Institutions and Municipalities

e-Gov’s Datacenter aims to integrate all

government networks and utilizes a

Private Network Security (PNS) Box to

monitor, manage and secure the intranet

INDONESIA’S NATIONAL E-GOVERNMENT DATACENTER AND DRC

34 Ministries;

85 Non-Ministry Govt Institutions;

507 Local Governments;

7 State-Owned Enterprises and

36 Educational Institutions using e-procurement system

APPLICATIONS USAGE AND DEVELOPMENT

Providing one-stop service delivery.

It has been implemented in 85% of Central Government and Local Agencies.

Increase transparency, reduce corruption, ensure the quality of services rapidly and cheaply.

Punishment for violators of bureaucratic reform

Govt - One Stop Service

Is an application used for each individual government officials and organizers in the administration of government offices in Indonesia.

eOffice

Massage

Secure Internet Phone

Secure Video Conference

Calculation of the Target employee performance

Government Finance

Assets, etc.

In one integrated system

siMAYA

Indonesia Nasional Single Window (INSW)

First introduced in December in 2007 at Jakarta's Tanjung Priok Port the NSW scheme reduce time for importers to be cleared to receive goods

to a max of 7.5 hours. Speed up logistics, process and reduce costs in the export and import goods. Removing barriers and facilitating easy public access

INSW enables:1.Single Submission of data and information;

2.Single and Synchronous processing of data and

information;

3.Single Decision-making for customs release and

clearance of cargo.

GOV.

POLICY

MESSAGIN

G SYSTEM

E-PORT

E-CUSTOMS

E-TAX

E-LICENSING

E-PAYMENT

INSW

ASW

APPLICATIONS USAGE AND DEVELOPMENT

Directorate General of Tax (DGT) utilizes ICT in

processing tax administration :

e-filing;

e-billing;

e-SPT

e-Reg

e-NPWP

e-NJOP

Indonesia operates a self-assessed taxation

system

All tax payments are made via the banking

or the postal system

e-LEARNING PORTAL “RUMAH BELAJAR”

Integration of Electronic Public Service

E-KTP electronic identity card for all Indonesian citizens containing

security codes and electronic records as a means of verification and

validation of the identity of the card holder.

e-KTP is first launched in August 2011 and data processing is targeted for

197 municipalities

data proccessing for the remaining 300 municipalities was concluded in

2012

In 2013, 507 municipalities done.

For the 2014 elections, the National Election Commission to use the data of e-ID card, as voter database.

eKTP

Healthy Indonesia Card

The form of the use of ICT, to ensure that all citizens get the same basic health insurance.

Smart Indonesia Card The cards are given to all Indonesian students, to ensure that all children

in Indonesia, the right to learn.

Prosperous Family Card

The cards are used as a form of control of social welfare for citizens who are less fortunate.

Card for the less fortunate

Availability of ICT infrastructure in rural areas

Weak implementation of e-Government in local governments due to limited infrastructure and lack of ICT-able human resources

Absence of comprehensive laws regarding specific fields of ICT, such as, cyber crime.

Integrated government

Information security

Interconnectivity

CHALLENGES

To get maximum results, eGovernment in Indonesia should be part of the main political policy of Mr. President

A standard framework for E-Government development

Three priority in the development of eGovernment in Indonesia

The E-Governance institutional structure must be driven by the functions to be performed

and by some key principles

Indonesia will increase the institutional level eGovernment

Dedicated ICT leadership roles (CIO), reporting directly to their respective Executives are critical to E-

Governance success

Thank You

Bambang Dwi Anggono, S.Sos, M.Eng, CEHBambang.dwi.anggono@kominfo.go.id