"implementation through empowerment and change" -laurie mason, eric fisher academy
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Implementation through
Empowerment and Planning
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As an owner or director have you ever felt
that ideas are abundant…
though implementation
is difficult and scarce?
WHY?
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How to Overcome?1. Empower Employees
2. Strategic Planning Process
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How do you EMPOWER
your employees?
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Company Structure
Eric Fisher Academy Organizational Chart
Eric Fisher Founder
Laurie Mason Director
Cheryl Nelson Guest Services
Manager/Retail Buyer
Julie Carlson Admissions Leader
Misty Merideth Administrative Coordinator
Erin Sutton Assistant Director
Alexis Salas (Corp) Marketing Manager
Katy Epperly Lead Esthetics Instructor
Katrina Gillenwater Mary Osoba
Esthetics Learning Leaders Garnis Armbruster
Esthetics Substitute LL
Brooke Massey Guest Services Asst. Manager
Cosmetology Learning Leaders Full Time
Christina Franklin Georgia Poe
Melissa Meyer Stephenie Westmoreland
Part Time Jen Bradley
Jen Fry Lindsey Simon
Instructors in Training Jessica Spohn Jordan Inman
PT Guest Services Technicians
Taylor Brown Color Bar
Technician Amanda Anderson Financial Aid Rep
Jessica Beck Student Salon Floor
Supervisor
Patti Black Classroom Education
Supervisor
Jennifer Maddox (Corp) Human Resources
Manager
Devon Jolly Student Services
Coordinator
Margaret Harris FT Guest Services Technician
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Define Roles & Responsibilities
ROLES & RESPONSI BI LI TI ES S:\Administrative\Human Resources\Roles And Responsibilities.Docx
Patti- Classroom Supervisor: Classroom Coordination/
Observation *Pure Forms Curriculum *Pure Forms Staff
Training Classroom Specialist State Board Testing Milady Master Educator Coordinate Advanced
Education Lead Dept. Meetings Maintaining High
Standards for Education Dept.
J essica–Floor Supervisor:
Management of Salon Floor and Dispensary
Staff Scheduling Lead Dept. Meetings Salon Floor Coordination
& Observation Curriculum Updates Maintaining High
Standards for Education Dept.
State Board Inspection Drill
NaB
Lindsey: *L’Oreal Color Specialist Certified L’Oreal Trainer Retakes Field Study
Requests/Salon Tours
J enB: Runway Show
Mel: *L’Oreal Color Specialist NaB Team
Leader/Quarterly Calculator
Lead in Competitions *State Board Drill Update Zone Clean-up
tasks Sassoon Photo Shoot
Christina: Schedule Demos Men’s Cutting
Stephanie: Prep Sheets Pure Forms Curriculum State Board Testing
Taylor- Color Bar Technician: Distribution of Tips to LL
by Zone Student Kit Packing &
Inventory Back Bar Inventory Purchase Orders
J en Fry: Pure Forms Curriculum
Georgia: State Board Testing
J essicaS: Prep Sheets
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Provide a safe environment for open discussion
No repercussionsNo retaliation
RespectfulConfidential
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- Build Trust through Consistency and Stability
- Learn about employees and ask about their interests
- Listen
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What Motivates each individual?
a
What Language motivates them?
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Establishing goals and implementing a plan
Strategic Planning
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DON’T TRY TO DO IT ALL YOURSELF
• Break it down• Get your team involved• Have fun with it• Assign initiatives and due
dates• Consider a facilitator
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????
How is this accomplished?
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Set the date- No interruptions
- No students- Pick a day the school is closed
Make it FUN! - Bring in lunch
- Go off site- Go out for drinks afterwards
- Have out prizes for great brainstorming ideas
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Determine key members of staff to participate
* Guest Services
* Admissions
* Educators
* Financial aid
* student services
* Marketing
* director
* Owner
A Facilitator[if needed]
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Departmental Priority
planning
* Play the Priority game
within each department
* Each department manager
turn in priority game to
facilitator
* Facilitator compiles list of
priorities
* The Priorities become your
goals for strategic planning
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Items needed!!!
• Post-it flip chart & easel• Colored markers• Post-it notes• Room with walls or glass• Spacious area
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Now let’s get started!!!• On flip chart write your first goal • Ask the individual team member to take a
post-it note and write ideas to achieve the goal. One idea per post it note.
• Collect the post – it’s from all members• Take a minute to sort post it’s into
categories (many will be duplicates) • Great ideas become your action items
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Action items!!!• Under the goal write one idea at a time• Brainstorm as a group• What needs to be done to achieve this
action item and accomplish the goal• Write ideas on flip chart• Assign who is taking responsibility • Assign a due date
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Strategic Planning Template
GOALS: MEASURES: TARGETS:
A.
B.
C.
Action Plans: Due Date Responsibility
TEAM:
STRATEGIC VISION:
UPDATED:
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Follow up and Follow Through
• Distribute Strategic plan to all participants.
• Each month at a departmental meeting touch base with staff on any progress.
• Are there obstacles?
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Benefits
ORGANIZATION• Priorities are
recognized• Goals are set• Action items are
established• Due dates are
given• Things get done!
STAFF• Team building• Empowerment• Voices are heard• Buy in• Sense of ownership• Accountability• Acceptance• Staff initiatives are
set
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ObstaclesORGANIZATION
• Time factor• Cost – pay staff• Pay facilitator (if
necessary)
STAFF• Resistance to
change• Time factor
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