implementing e-locum record gp-oriented patient summary for out-of-office hours gp care
DESCRIPTION
Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care. NICTIZ Linda Mook, product manager Tom de Jong, HL7v3 expert September 19 2007. Agenda. Approach e-locum record “the movie” Status Tips: Strategy and awareness Architecture and design - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/1.jpg)
Implementing e-locum recordImplementing e-locum record GP-oriented patient summary for out-of-office hours GP care
NICTIZLinda Mook, product managerTom de Jong, HL7v3 expert
September 19 2007
![Page 2: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/2.jpg)
Agenda
• Approach• e-locum record• “the movie”• Status• Tips:
• Strategy and awareness
• Architecture and design
• First implementation
• Overview used DMIM, RMIM’s and supported interactions
• Implementation challenges
• Implementation successes
![Page 3: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/3.jpg)
NICTIZNICTIZ
• Nation-wide and neutral; founded in 2002
• All parties involved take part • umbrella organizations of care
providers, patients, healthcare insurers, IT providers
• Funding by the government 2007-2011• Staff 35 fte + 5-10 fte hired expertise
![Page 4: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/4.jpg)
ApproachApproach
• Electronic Patient Record will be virtual:• Care provider requests data
from Nationwide Switch Point• Reference index to data sources• Switch point forwards requests, gathers data and
acts like a virtual patient record• Unique patient identifier (BSN)• Demands ‘Qualified Healthcare Information systems’
• Incremental development of Electronic Patient Record
• Killer applications: e-Medication Record & e-Locum Record
![Page 5: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/5.jpg)
Basic EHR Request Source
GP Specialist Pharmacist Ambulance Patient Paramedic
GP E-locum record
e-Emergency e-Medication+ e-Emergency Patient Access
PS-Paramedic
Out-patient, Refer-info.
Pharmacist e-Medication e-Medication e-Medication e-Medication e-Medication e-Medication
Specialist PS-Spec-HA PS-Spec-Specialist
PS-Spec-Pharmacist
PS-Spec-Ambulance
Patient Access
PS-Spec-Paramedic
e-Medication+ Patient Access
Hospital-lab e-Lab,
e-Radiology, e- Pathology
e-Lab,
e-Radiology,
e- Pathology
e-Lab,
e-Radiology
e- Pathology
e-Lab,
e-Radiology
e- Pathology
Patient Access
e-Lab,
e-Radiology e- Pathology
ER/Ambu. e-Emergency e-Emergency e-Emergency e-Emergency Patient Access
Return information
Patient e- Patient e- Patient e- Patient e- Patient Patient Access
Patient Summary
Paramedic PS-Paramed.-GP
PS-Paramed.-Spec.
PS-Paramed.-Apotheker
PS-Paramed.-Ambulance
Patient Access
PS-Paramed.-Paramedic
![Page 6: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/6.jpg)
e-Locum Recorde-Locum Record
• Provides access to key medical data during out-of-office hours by locum GP
• Locum GP’s are often organized and physically located in ‘GP posts’ (‘huisartsenposten’ in Dutch)
• 8495 GP’s /3871 GP practices and 127 GP posts in the Netherlands
• 7% of GP posts have (electronic) access to patient’s medical record (based on Edifact not HL7v3)
• 87% of patients expect the availability of the information during out-of-office hours
![Page 7: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/7.jpg)
Some numbersSome numbers
• Population 16.372.715 (June 2007, source CBS)
• Subjective experience health • “How do you assess your general state of health?”• 80,9% ‘Healthy’ or ‘very healthy’ (2006)
• Preliminary figures 2006 about costs• Total expense € 66 billion
• € 4017 per capita
• 13,4 % GDP
• % persons contact with GP in year • 2006 :72,6 % ↓ (2001 :76,1%)
• 2.330.000 visits to locum GP’s (extrapolation) (Jan 2005, TNS/NIPO )
![Page 8: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/8.jpg)
Organizations involved in Organizations involved in implementationimplementation
Pilots and start national roll-out
Registries :UZI-cards & patient nrs.
Design, maintenance and managementof switchpoint
Policy
![Page 9: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/9.jpg)
EHR roll-outEHR roll-outO
rgan
isat
ion
al F
ocu
s
Time
Strategy & Awareness
Architecture& design
1st Implementation
National Roll-out
Governance & Maintenance
![Page 10: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/10.jpg)
Current StatusCurrent Status
• Nationwide switch point operational• Pilot in Twente (Enschede) started
• 5 GP practices and 1 GP post connected to nationwide switch point
• Vendor qualifications• 5 vendors qualified
• 2nd ‘pilot’ in Nijmegen scheduled to start soon• Legislation on use of EHR
• End 2007 draft text for law submitted to advisory bodies and Dutch parliament effective 1/1/2009
• Possible financial incentives to promote use of EHR
![Page 11: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/11.jpg)
Vendor application qualified for e-locum*
* Consists of several generic and project specific HL7v3 messages and infrastructural demands
![Page 12: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/12.jpg)
Tips: strategy and awarenessTips: strategy and awareness
1. Try to keep commitment on scope and agreements made in project even when programs, organizations, people and strategies change (contradiction?)
2. Separate strategy from product for stakeholders
3. Address stakeholder concerns
![Page 13: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/13.jpg)
Tips: architecture and designTips: architecture and design
1. Umbrella organizations describe and publish ‘interactions’ in guidelines for consensus
1. Architecture designs and implementation guides with lots of examples
2. Use prototyping and provide test tools and test cases
3. SSL end-to-end authentication ?
4. Organize vendor ‘connectathons’
![Page 14: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/14.jpg)
Tip’s 1Tip’s 1stst implementation implementation
1. Organize Issue management and transparent decision-making
2. vendor ‘connectathons’ and/or feedback/educational sessions with/by vendors
3. Quick response to potential showstoppers in pilots
4. 1 contract for vendors / HCP’s
5. Publish list of qualified vendors and planning qualifications
6. Coordinate communication from involved organizations
7. Work out version control and consequences for all parties
![Page 15: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/15.jpg)
DMIM PriCa
![Page 16: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/16.jpg)
Interactions
PrimaryCare EHR ExtractQueryPlacer
PrimaryCare EHR ExtractQueryResponse Provider
QUPC_IN990001NL Primary Care EHR Extract Query
QUPC_IN990002NL Primary Care EHR Extract Query Response
REPC_IN990003NL Primary Care Locum Report
![Page 17: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/17.jpg)
GP LocumGP
Project specific message
Activate act reference Find act
reference entries
Response act reference entries
Activate act reference
Request changeof custodian
accept changeof custodian
reject changeof custodian
Request changeof custodian
Request summary
Send summary Send summary
Send visit reportreceive visit report
Generic message
Switchpoint
![Page 18: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/18.jpg)
Request summary
![Page 19: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/19.jpg)
GP patient summary
![Page 20: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/20.jpg)
Locum Report
![Page 21: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/21.jpg)
Implementation Challenges
• Selecting appropriate vendors for pilot• Stakeholder commitment• UZI card (availability, access times)• SSL real-time authentication• Keeping vendors committed to updates• Version control issues• Standards harmonization issues
![Page 22: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/22.jpg)
Selecting appropriate vendors for pilot
• Pilot came at time when not many mainstream vendors had committed to the AORTA infrastructure and HL7 v3
• Required active ‘lobbying’• Eventually both roles in pilot were
played by the same company• Currently, several other vendors have
followed suit, so the pilot had not only technical but also marketing effects
![Page 23: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/23.jpg)
Stakeholder commitment
• It took quite a bit of lobbying to keep stakeholders (GP’s and their umbrella organization) on board
• This had to do with technical challenges that made use of pilot software quite inefficient at first (see next slide)
• Political discussions have been the source of much confusion (national patient identifier, data ownership, etc.)
![Page 24: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/24.jpg)
UZI card SSL real-time authentication
• Essential element in national identification, authentication and authorization scheme
• Acquiring a card is a laborious process• The accompanying interface software suffered
from long access times (has improved)• Use of real-time authentication is controversial• It is hard to implement, especially in an
architecture that includes an intermediate layer between client and national infrastructure (like a communication engine)
![Page 25: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/25.jpg)
Keeping vendors committed to updates
• Technical specification are always ahead of current implementations
• Result is that new innovations are ‘out of scope’ for implementers (they focus on current challenges)
• Effort is needed to actively engage vendors in update process (stakeholder organizations can help in achieving this)
![Page 26: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/26.jpg)
Version control issues1/3
• This first arose when new technical spec’s were published in May of 2007
• One change was an optional link to ‘episode of condition’ in locum report
• This is not forwards compatible (i.e. an old implementation might reject a message that has the episode link)
• Just one example of the enormous importance of version management
![Page 27: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/27.jpg)
Version control ‘rules’2/3
• Changes in message structure or process should have minimal impact on all stakeholders (and their software)
• Design messages (especially cardinality of new elements) with migration strategies in mind
• If possible fix centrally (at nationwide switch point)• Support for multiple versions at switch point• Where possible: automated message transformation
(depending on authority for switch point to ‘see’ payload)• Analyze impact of each change in new release of
specifications (i.e. supply ‘release notes’) Stress differences (in doc and xml) by listing them explicitly Describe motivation and discussion relating to changes Describe migration strategy Wherever possible: provide style sheet for XML transformation
![Page 28: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/28.jpg)
Version control analysis3/3
Category 0 Category 1 Category 2 Category 3 Category 4
Impact on vendor or switch point application
No Yes Yes Yes Yes
Cross-dependent on other changes
No Yes Yes Yes
Backwards or forwards incompatible
No Yes Yes
Transformation supported by switch point
Yes No
![Page 29: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/29.jpg)
Standards harmonization issues
• D-MIM for this project was based on Patient Care models (with some changes made to adopt to local requirements)
• Several other v3 projects also based on PC, but with slightly other variations;-)
• Universal Patient Care models have continued to change after project start
• Challenge to harmonize at some point:• Within Dutch projects (horizontal)• With universal standard (vertical)
(including possible feedback into universal std)
![Page 30: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/30.jpg)
Implementation Successes
• HL7 v3 adoption has been increasingly smooth (vendors are still critical, but don’t want to miss the boat)
• Technical qualification process has been ‘a pain’ for vendors, but ensured strict adherence to standards (including OID management)
• Switch point paradigm (distributed virtual patient record) is still under scrutiny, but enthusiasm prevails
![Page 31: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/31.jpg)
References
follow our progress on implementationwww.minvws.nl/en/themes/ict-in-healthcare/default.asp
Movie can be downloaded here:www.uziregister.nl/english/
The testtool can be found here:www.testtool.nl/
Other websites:www.nictiz.nl , www.invoering-epd.nl , www.minvws.nl, www.uziregister.nl, www.sbv-z.nl
![Page 32: Implementing e-locum record GP-oriented patient summary for out-of-office hours GP care](https://reader036.vdocument.in/reader036/viewer/2022062500/56815b1c550346895dc8cdb7/html5/thumbnails/32.jpg)
Thank you.
• If you have more questions don’t hesitate to contact us
Linda [email protected]
Tom de [email protected]