implementing people-driven mobile technology to improve offshore project knowledge and risk...
TRANSCRIPT
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OSJImplementing people-driven mobile technology to improve offshore project knowledge and risk awareness
WelcomeAt the EY on boarding journey
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Introduction!
Mobile technology
Case Study
Credentials !
!
!
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PriorityBoardingfor your workforce
About V.Ships
World's largest provider of ship management services
1,100 vessels encompassing most ship types
70 offices located in 26 countries
1,900 office staff and >25,000 sea farers
Broad range of maritime services such as crew management, technical services, insurance, agency and logistic services, catering and marine travel services
www.vships.com!
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About Appical
HR Tech solutions provider supplying the offshore industries with innovative mobile solutions related to induction, training and assessments with a reach of 35,000 crew within offshore
Offices in Amsterdam (HQ) & Copenhagen
Winner of best HR Technology at the iHR Awards 2013 and Best-in-Class HR solution from Brandon Hall Group
www.appical.net/offshore!
!
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Interactive Poll
Yes, you are allowed to use your mobile phone this time
www.govote.at!
37 84 74
Results will be published on appical.net/offshore
!
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What goes wrong here in this situation? Your feedback and expertise via govote.at and enter the code 37 84 74
Setting the scene
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Mobile technology
!
Introduction
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Case Study
Credentials !
!
!
!
!
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TOTAL !POPULATION
ACTIVE !INTERNET USERS
ACTIVE SOCIAL!MEDIA ACCOUNTS
UNIQUE!MOBILE USERS
ACTIVE MOBILE!SOCIAL ACCOUNTS
7.210 3.010 2.078 3.649 1.685BILLION BILLION BILLION BILLION BILLION
Global Digital SnapshotA snapshot of the world’s key digital statistical indicators
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Enterprises are mobilized
1.0B tablets in 2018
250M by enterprises
Over 40% of the global workforce is mobile and bring their own devices
Nr of times online every day
(2005: 5x - 2015: 30x)
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The on-demand employee
Employees are accessing information - and learning - differently than they did just a few years ago...
Remote: Working from several locations and structuring work outside employers location
Access: Anywhere, anytime access to information
Collaborative: Learners are increasingly asking other people and sharing what they already know
Empowered: Rapid change in business and organizations requires constant learning
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Case Study
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Introduction
Mobile Technology
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Credentials !
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The challenges we manage on a daily basis
Enforcing safety culture
Updating knowledge on dynamic work environment
Real time travel and visa updated
Improving retention of qualified and experienced crew
Relationship with young generation seafarers
Following up and relay to our crew changes in industry standards and share best practices
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Planning & Logistics
Recruitment & Selection
Training
Pay & Benefits Performance management
5 ingredients of Crew Management
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Planning & Logistics
Recruitment & Selection
Pay & Benefits Performance management
1. Our Training approach
Training
Following up and communicating training needs
Learning management system integration
In house training and safety culture
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Recruitment & Selection Training
Pay & Benefits Performance management
2. Planning & Logistics
Planning&Logistics
Access to real time crew rotation planner
Travel and agent details
Area of operations guides
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Planning & Logistics
Recruitment & Selection
Pay & Benefits Performance management
3. Performance management
Performance
Appraisal systems
Access to evaluations and improvement programs
Continuous feedback mechanisms
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Interactive induction program
Mission based content!
Personal information (dynamic)
Offline availability
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The Mobile Seafarer
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Gain essential feedback from seafarers
Example functionalities
Real life experience through video and interactive templates
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Test knowledge and ask for opinions
Example functionalities
(Paperless) assess crew on key protocols
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What has been achieved
Improved communication with offshore crew (agent details)
Increased knowledge transfer of protocols
Higher productivity as training can be done before start
Refresh key vessel information & procedures
(Continuous) Feedback after disembarking
Time travelling can be well spend to hit the ground running
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Credentials
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Introduction
Mobile Technology
Case Study
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Contact details
Maciek Bejm !Crew Operations Manager, Offshore!
[email protected]+31 6 12 716 784
[email protected]+48 6 605 208 686
Gerrit Brouwer!Founder !
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Thank you
www.appical.net | www.vships.com
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Appendix
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The Challenge
Mobile Technology
Case Study
Credentials
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Pre-boarding: prior to new assignments
Off-boarding
Time
Perf
orm
ance
Refreshment training
Assessments
Inductions
The On-boarding margin
Desired performance
Minimum performance
We are here
Pre-boarding
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Improved engineering &
technology
Improved Procedures &
Systems
Improved Behaviour &
Culture
Time
Inci
dent
s
We are here
The Scope within V.Ships