implementing statit ppr: transforming provider oppe reporting · tips for managing manual &...
TRANSCRIPT
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Implementing Statit PPR:
Transforming Provider
OPPE Reporting
from Paper to an Electronic Solution
Tammy Gray Senior Clinical Analyst
Advocate Good Shepherd Hospital
Dan Schober Vice President, Statit Product Manager
Midas+ Solutions
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Objectives
OPPE – a little history
Share our journey and some tips
Next Steps
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My Background
Quality Discipline
MIDAS+ System Manager
Medical Informatics
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A little history on OPPE
Pre-2007
The Joint Commission
was bored…
Blah blah blah,
blah blah, blah
blah blah
blah…
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…and decided we didn’t have enough to do…
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…so they proudly
presented us with
Revised Medical
Staff Credentialing
and Privileging
Standards for 2007
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“Old Way”
Produce data on a physician once every two years at reappointment
Translation: data run once a year on half of the medical staff
Only the department head saw the data
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Mortalities
So long,
Goldie
“Old Way”
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So long,
Goldie
Mortalities Length of stay
“Old Way”
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Meaningful, actionable data, provided ongoing for all physicians… and they need to see them!
“New Way”
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What does ongoing mean again?
“New Way”
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New standards, new concepts
Focused Professional Practice
Evaluation (FPPE) – i.e. competency
Ongoing Professional Practice
Evaluation (OPPE) – i.e. performance
Ongoing means? Well, less than once a year. . . that’s periodic
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Framework
The Joint Commission offered the Accreditation Council
for Graduate Medical Education (ACGME) Six Core
Competencies as an option, but does not require that they
be used.
Patient Care
Medical Knowledge
Practice-based Learning and Improvement
Interpersonal and Communication Skills
Professionalism
System-based Practice
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The “Lite” Report
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Good Shepherd leaders dedicated 1 FTE to develop the processes, indicators, relationships, and actualize the OPPE program
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Job Description
• Develop and maintain OPPE database
• Working with the Medical Staff, identify and develop
pertinent and relevant clinical and non-clinical indicators to
be included on the OPPE report
• Provide ongoing accurate reporting of the OPPE report to
medical staff
• Provide consultation/training regarding the design of quality
measurement plans identifying and analyzing key
processes
• Provide data analysis for Administration, Management,
Medical Staff, Quality Management, and Advocate
Performance Enhancement
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Once upon a time… a long time ago in lands
far, far away…
We weren’t aligned
We collected very different data
We struggled to identify commonalities
Good Shepherd Christ Good Samaritan Trinity
South Suburban
Illinois Masonic
Lutheran General
Condell
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Mediocrity not an option…
They wanted “WOW Factor”
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Transition to Crystal Reports
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Transition to Crystal Reports
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Transition to Crystal Reports
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Transition to Crystal Reports
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Good Shepherd OPPE Departments
Anesthesia
Emergency Dept
Family Medicine
Internal Medicine (including subspecialties)
OB-GYN
Pathology
Pediatrics and Neonatology
Psychiatry
Radiology
Surgery (including subspecialties)
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Transition to Crystal Reports
41 formulas
for one profile
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Paper Profiles – 2 pgs
Cover Page – 1 pg
Data Definitions – 2 pgs
6,000 sheets of paper a year
Hours and hours of staff prep time
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Key Partnerships (to achieve meaningful data)
Medical Staff Office
Chair persons
HIM
Quality Specialists/RNs
IT department
EDW staff
Medical Quality Director
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Scope of work:
-establish key relationships
-improve physician attribution
-develop visually appealing profiles
-maintain the physician dictionaries
-identify and capture meaningful data
-maintain indicator documentation (breadcrumbs)
-get the profiles out to physicians
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Did the Joint Commission really
think through this idea?
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Paper Crystal Reports
Numerous formulas
Vetting was critical
Unsustainable process
No one cared…
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1. Anyone using a paper/hybrid process to satisfy
OPPE requirements?
2. Anyone currently using Statit PPR for OPPE?
3. Another vendor’s solution?
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Choosing Statit
Voice of the Customer - physicians,
frankly, didn’t really want any solution,
paper or electronic, for displaying their
performance data
One physician did say the tool needed
to show them the patients!
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Choosing Statit
We knew Statit was the only true
OPPE management tool available…
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Choosing Statit
Installation was quick and relatively
seamless…
Implementation, while keeping the old
process going, is daunting
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Statit Tip: develop new process flow
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Statit Tip:
One-page Physician Guide
AKA, “Get into Statit in 4 Easy Steps”
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Statit Tip: Attribution
Addressing physician attribution is no longer optional
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Physician Attribution
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Statit Tip:
Statit is built like an engineer thinks…linear…no icons…designed for “database” & “techie” types
Recommendation: have a database geek on the project
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Data orientation in Excel
Date Provider ID Indicator Numerator Denominator
Date
Provider ID
Indicator
Numerator
Denominator
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Four steps to building a profile in
Midas+ Statit
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Statit Physician Profiles
1. Create the Data Source
2. Build an indicator
3. Create a Profile
4. Add indicator to the Profile
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Important Distinction
Statit piMD =
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Important Distinction
Statit piMD = Performance Indicator and Management Dashboard
Statit PPR = Physician Profile and Review
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Create the Data Source
Where do I do this?
• PPR Admin\Data Source Admin
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Build an Indicator
Where do I do this?
• Indicator Admin\Indicator Admin
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Create a Profile
Where do I do this?
• PPR Admin\Profile Configuration
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Add indicators to the Profile
Profile Configuration Indicators tab
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View the Profile
Where do I do that?
• Profiling\View Profile
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Statit Tip: Decide your strategy early
• Will all physicians have logins, or only those who ask?
• How will they get them?
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Statit Tip: Decide your strategy early
• How often will you release Statit
OPPE?
• When?
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Statit Tip: Release Calendar
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Statit Tip: Decide your strategy early
Other Considerations…
• How many profiles will there be?
• Are there indicators common to all?
• Who will be the indicator experts?
• Who gets contacted for data errors?
• Who will monitor profile review completions?
• Build vetting into your process because there will be errors (but Statit lets you fix them real time)
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Lean Tips for Navigating
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Statit Tip: Easily Identify Indicators
“Under Construction”
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Statit Tip: Same Indicator – different
purposes
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Tips for Managing Manual & Core Data
Considerations to assure indicator integrity over time
– Master Indicators list
• Details due dates for getting data entered
• Includes manual data pulls by analyst
• Includes data owners
– Maintaining changes with Core indicators
• Partner with your abstractors
• Review definitions every six months
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Our Next Steps
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2012 Changes to Our Accreditation
TJC accreditation ceases
DNV accreditation begins
Follows CMS Conditions of Participation
FPPE/OPPE is not specified
FPPE/OPPE embedded in our Medical Staff Bylaws
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2013 and Beyond
To date Good Shepherd has successfully run two
OPPE cycles with our entire medical staff using
Statit PPR exclusively
Next steps Allied Health
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2013 and Beyond
Continue to increase physician interest
Increase physician access to their profiles
Add more specialty-specific indicators
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Summary
Origins of OPPE
Good Shepherd’s transfer from paper to electronic OPPE
Decision to choose Statit
Sample profiles
Tips for navigating Statit
Developing a Statit OPPE strategy
Our next steps
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Thank you for attending.
Questions?
Tammy Gray
Sr. Clinical Analyst, OPPE concentration
Dan Schober
VP Statit Product Manager
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