Are best effort networks the best way to deliver enterprise cloud services?

An Alcatel-Lucent and HP perspectiveBrochure

IMPROVE

Internet-based Providers

Amazon: 99.95% availability, 4.38 hrs/year downtime

SLA: 99.999% availability, 5.26 min/year downtime

Google: 99.9% availability, 8.76 hrs/year downtime

Mission-critical apps hosted internally

Variable performance

Predictable performance

Internet

Enterprise VPN

IP/MPLS WAN

Enterprise

CSPnte prerprp

Enterprise Cloud

Server Sprawl

Figure 1: The enterprise environment today

As a communications service provider (CSP), you find yourself in an enviable position. With your customer intimacy at both the enterprise and consumer level, the advent of cloud means that you have a definite advantage compared with your Internet-based rivals. The fact that you have a carrier grade network in place means that you have control both in terms of setting SLAs and the cost of service delivery for communications and value added services. In addition, you have an existing billing and settlement relationship with your customers.

These differentiating factors make it attractive to bundle cloud services with traditional managed network services. The HP and Alcatel-Lucent alliance recognize this new revenue opportunity and can help overcome the network integration and software automation complexity when linking new or existing services, such as Virtual Private Network (VPN), to hosted virtualized servers and storage environments.

Alcatel-Lucent and HP have joined forces to create a seamless, automated environment for exploiting the key asset of the CSP, the resilient services network. This document highlights some of the unique developments Alcatel-Lucent and HP are bringing to market that enable a rapid turn-up of end-to-end cloud services. It delivers an approach, which reduces the risks and time to market in deploying end-to-end cloud services.

The Cloud Services Challenge and OpportunityAs a CSP, you are very familiar with the high standard of performance that is required to run a successful operation that satisfies your customers. This knowledge and expertise will place you at a significant advantage compared with Internet-based providers where inadequate service availability and poor application performance is not unusual. Several major cloud players offer SLAs that allow several hours/year downtime and force enterprises to host mission-critical applications within their own infrastructure. Separate delivery of connectivity and compute capability implies that it is either very expensive or impossible for such operators to achieve the availability and performance guarantees that Enterprises demand for these critical applications. These factors result in enterprises not using Internet-based cloud providers for business critical application infrastructure and applications.

CSPs have traditionally offered network services to enterprises that are carrier grade, and support 9 x 5 availability as seen in figure 1. This guarantees minimal service outage times and has the potential to strongly differentiate future cloud service offerings to their existing and new enterprise customers.

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The commercial relationships that exist between the service provider and the enterprise are built on trust, backed by stringent service levels that Internet-based cloud providers simply can’t compete with as they do not deliver services over owned and managed end-to-end infrastructures that make up the cloud service. Data security is another area where the service provider has a track record and position that provides an advantage especially when it comes to delivering mission-critical applications and services across a highly distributed, heterogeneous infrastructure. Networks that are built on IP/MPLS services support attributes such as enterprise location proximity to a central office, coupled with guaranteed bandwidth, latency, resiliency, security, and application aware Quality of Service (QoS). These attributes are the ideal platform for offering enterprise grade cloud services that can be charged at a premium when compared to inferior Internet-based cloud services.

Service providers will inevitably have to host multiple sets of applications in order to rapidly achieve economies of scale for their cloud infrastructure. This involves hosting their own applications on the same infrastructure as their enterprise cloud services. Many other vendors cannot meet the additional requirements that this imposes as this requires an inherently different environment from that of the Internet-based providers who are typically a single application shop or pure infrastructure provider.

The introduction of cloud services opens technology and sales skill gaps for many CSPs as they endeavor to transform their network-centric operating model to deliver new “enterprise class” integrated cloud and

network services. To answer this challenge, many carriers are blurring the roles of the CIO and CTO and integrating network and IT engineering and operations personnel. The HP and Alcatel-Lucent alliance has the knowhow, technology, and go-to-market experience needed to help accelerate this integration activity. Our solution is preintegrated across both network and IT infrastructures and helps prevent the confusion caused by bespoke integration of multiple vendors where management and operational systems are inherently incompatible.

Until now, service providers have been hindered by network and IT equipment vendors who sell “cloud” solutions consisting of technologies built to address either network or IT service delivery, but not both. This lack of an integrated cloud transformation portfolio necessitates the use of multiple automation and network equipment vendors. What is needed is the support of a vendor that does not require carriers to effectively “rip and replace” existing infrastructure in order to operate these closed, proprietary architectures correctly.

Working with HP and Alcatel-Lucent, the carrier is no longer obliged to either pay for a third party to undertake the bespoke integration tasks required to link their newly acquired data center solution to their IP/MPLS services network, or perform that task themselves. This prevents the CSP having to undertake complex integration that adds difficulties to quantify network engineering and software automation costs and push the time to revenue further out.

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HP CloudSystem for SPs

API Integration for end-to-end IAAS, PAAS and SAAS

Network Integration for service scalability,

mediation, and resiliency

ALU 5620 SAM Network Automation

Storage

Servers

Switch Fabric

ALU SR7750

End user access

IP/MPLS WAN

Optical

Figure 2: Cloud integration points

HP and Alcatel-Lucent, an unrivalled cloud solution for CSPsAlcatel-Lucent and HP are unique in being able to offer complete portfolios for data center, network infrastructure, and software automation, with each element occupying either the number 1 or number 2 spot in global communication service provider deployments. Together, we offer an unmatched understanding of what it takes to deliver cloud services with a preintegrated end-to-end purpose-built cloud solution and a key extension to leverage Service Networking or Service WAN.

Built on the HP experience in delivering industry-leading automation, application management, and converged infrastructure, HP CloudSystem Service Provider allows service providers to deliver cloud services faster, helping them capitalize on opportunities in the $143 billion USD cloud market to meet cost, scale, and revenue generation objectives. As an integrated, flexible, and open platform for building cloud environments, HP CloudSystem Service Provider automates the most important elements of cloud services with discovery, subscription, use and billing to reduce the delivery of services from weeks to minutes. HP CloudSystem Service Provider includes market-leading HP Converged Infrastructure, HP Cloud Service Automation software, and HP Aggregation Platform for SaaS. With a fully customizable multi-tenant, self service portal, it manages the entire product lifecycle, and unlike its competitors, CloudSystem

Automation is highly cost-effective and massively scalable due to the depth of integration made possible by a single vendor stack of infrastructure and software automation. It is open and is designed to work with multiple hypervisors as well as HP and third-party servers and storage vendors, including virtual machines, blade and physical servers.

Alcatel-Lucent has been delivering converged service networks for a century. Through the collaboration of HP and Alcatel-Lucent, an optional extension of HP CloudSystem Service Provider was purpose-built with the Alcatel-Lucent High Leverage network for public cloud distribution to create an open carrier-class cloud solution that automates and manages network, storage, compute, and application resources. The HP Alcatel-Lucent cloud solution enables an operational model that automates management of the complete cloud, including the network, across the full stack from network to applications. Alcatel-Lucent offers industry-leading IP/MPLS service routing, application enablement supporting service treatment of application traffic flows, and optical switching portfolios with comprehensive service activation and assurance automation suite in the 5620 Service Aware Manager (SAM) element manager, supported by application aware routing through systems such as application assurance blade technology. No competitor can match our combined expertise. Together, we bring the industry’s complete cloud infrastructure solution.

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Enterprise Cloud

Enterprise Cloud

IP/MPLS WAN

Enterprise VPN

Automation

Enterprise Location Services

Clo

ud S

ervi

ces

Road

map

Blade as a Service

IDS/IPS Firewall

Load Balancing

SAAS

PAAS

IAAS

Pre-Integration

Figure 3: Cloud roadmap

The combination of complete network and IT portfolios from Alcatel-Lucent’s IP/MPLS routing and optical switching combined with HP Data Center portfolio of servers, storage, and Ethernet switching is a significant advantage when compared to the challenges of integrating the bespoke “design by committee” solutions of our competitors.

Alcatel-Lucent and HP have put together a single engineering team tasked with delivering preintegrated cloud services that allow for the fully automated deployment of virtual and physical servers based on HP Data Center technology, linking those IT assets to existing or new enterprise VPN services delivered across an Alcatel-Lucent based WAN, as shown in figure 2. This complex task is achieved by extending and vertically integrating our current portfolios at the Data Center to the WAN boundary.

Network integration allows our engineers to design a solution that scales to tens of thousands of customer cloud services, each of which can be “stitched” to existing or new VPLS or IPVPN services. The result of this

engineering effort is a blueprint for all CSPs to extend their existing or planned IP/MPLS networks into the data center while maintaining full multi-tenancy at the network layer. Our solution is highly resilient, more secure, fully standards based and massively scalable.

API integration extends the functionality of HP CloudSystem Service Provider automation suite to include integration with Alcatel-Lucent 5620 SAM element manager. The Alcatel-Lucent 5620 SAM is a natural integration and extension point for HP software automation suite and a critical advantage to CSPs that have or plan to deploy Alcatel-Lucent 7750 service routers along with SAM.

Both HP and Alcatel-Lucent have extensive experience in deploying data center and network solutions that are integrate to existing third-party infrastructure and BSS/OSS systems. Our solutions are open and can interwork with multivendor environments by design. This reduces cost while protecting existing investments within the CSPs installed base.

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Why Preintegration MattersThe utility nature of cloud services mandates that adequate network service automation be in place to allow virtual machines or physical blades to be “stitched” to existing or new VPN services across the WAN, once ordered via a customer portal. Preintegration allows Alcatel-Lucent and HP to roadmap and offers generic private cloud services such as IAAS, PAAS and SAAS with per client features such as Intrusion Detection/Intrusion Prevention System (IDS/IPS) security, load balancing, physical and virtual machine hosting and proximity-aware resource placement to all service providers.

Our cloud roadmap differentiates the service provider when compared with Internet-based providers. It enables the end-to-end provisioning of all necessary resources to help assure delivery of owned and white-labeled cloud services to enterprises see figure 3.

The HP and Alcatel-Lucent alliance are unique in having undertaken this preintegration effort. This is due to Alcatel-Lucent’s market-leading position in IP/MPLS service network automation for VPN service activation and assurance. Unlike other network equipment suppliers, Alcatel-Lucent does not require carriers to buy products from an ecosystem of third-party vendors who provide bespoke service activation and assurance tools. Alcatel-Lucent’s SAM is installed across the vast majority of service providers who have the 7750 service router deployed.

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SummaryAs standards evolve for security, compliance and more, and as enterprise IT continues to face persistent and inevitable pressure for efficiency combined with flexibility, more and more enterprises want to move business critical applications to the cloud. Enterprises are looking for more than the non-guaranteed cloud experience of Internet-based providers. They are looking for a dynamic and secure infrastructure with carrier grade availability along with meaningful SLAs and the confidence that the services they leverage can support their mission-critical systems. By harnessing the power of the services network, CSPs can offer the on-demand carrier grade utility cloud experience forward-looking enterprises demand. This represents a real growth opportunity and a natural evolution from legacy separated hosting and networking solutions.

As the cloud continues to affect supply chain structures and value-delivery systems, CSPs need a partner with exceptional qualities. One that can help monetize existing or new communications infrastructure investments with lowest risk and fastest time to market by allowing CSPs to opt in to our cloud services roadmap.

In a collaboration between HP and Alcatel-Lucent, a reference implementation of HP CloudSystem Service Provider has been purpose-built along side Alcatel-Lucent’s network automation suite to automate the management of the complete cloud environment. This allows for the ability to provision or decommission full cloud services on new or existing VPNs in a matter of minutes, not days. Understanding faster time-to-market is critical, HP and Alcatel-Lucent’s preintegrated solutions reduces time and deployment risk as they are based on extensions to existing proven, carrier-scale products. For the first time, CSPs can truly differentiate their cloud services from the plethora of Internet cloud providers while charging a premium for business critical features enabled via their services network.

Global citizenship at HPAt HP, global citizenship is our commitment to hold ourselves to high standards of integrity, contribution, and accountability in balancing our business goals with our impact on society and the planet. To learn more, visit www.hp.com/hpinfo/globalcitizenship, and for information about the HP Eco Solutions program, go to www.hp.com/ecosolutions.

Enhance revenue opportunity and overcome network integration and software automation complexity with the HP and Alcatel cloud service offerings for enterprise customers. To learn more about the HP and Alcatel-Lucent alliance, visit www.alcatel-lucent.com/hp and www.hp.com/go/cloudsystem.

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