improve information compliance, availability retention and …€¦ · · 2009-06-26leverage data...

© 2009 IBM Corporation

IBM Information Infrastructure

Improve Information Compliance, Availability Retention and Security

Name: Tran Thi Anh TuyetDate: 26 June 2009



AgendaInformation Infrastructure ChallengesInformation Retention and ComplianceIBM’s approachArchiving Value Why IBM



Information Growth and DriversRegulatory/Industry Compliance– Basel II– Sarbanes-Oxley, Euro-SOX, J-SOX– FRCP

Application driven growth– Email– E-commerce – ERP/CRM

New applications– Web 2 – Digital video, voice, audio

Data multiplier effect– Backup, Disaster Recovery– Test, Development

Mergers and acquisitions

Source: IDC "Storage Infrastructure: Innovations for the Future Datacenter," Doc # DR2008_1RV, March 2008

Structured

Unstructured

growing at 32 %

growing at 68 %

Structured Data: database data

Unstructured Data also called ‘content’: files, medical images, docs, web content, rich media files etc.



Information Retention

Information Availability

How to reduce our reputation risks and audit deficiencies?

How to support our information retention policies?

How to deliver continuous and reliable access to information?

Information Compliance

The explosive growth of information drives enterprise Information Infrastructure challenges

How to protect and enable secure sharing of information?

Information Security

Average legal discovery request can cost organizations from $150k to $250k.

63% IT executives rate compliance with regulations a top challenge.

84% of security breaches come from internal sources.

Downtime costs can amount up to 16% of revenue in some industries.

Sources: CIO Magazine survey 2007; IBM Tivoli Market needs and profiling study 2005; The Costs of Enterprise Downtime: NA Vertical Markets 2005" Information Research; IBM Market Intelligence



What are your risks?1. Have you evaluated the cost of storing

and managing all this information?

2. Have you evaluated the level of compliance required throughout?

3. Is your infrastructure optimized based on your retention?

4. Are you concerned with being able to do timely legal search (e-Discovery)?

5. Can you backup and recover your servers fast and reliably enough?

6. How are you addressing these requirements today?



Control CostsReputation and legal

Manage RisksOperationalRegulatory complianceLitigation support

Manage Legal, Regulatory and Business Risk associated with Information

Why do Information Retention and Compliance?



Jeff Skilling, Enron Corp

Scott Sullivan, Worldcom

Bernard Madoff, $50 billion fraud

Calisto Tanzi, Parmalat: Europe’s



IBM Information Infrastructure for efficient Information Retention and Compliance

Match the value of information with the right storage technology

Leverage green storage for power & cooling savings in the long term

Migrate information within storage tiers for cost efficiency

Leverage data de-duplication and compression

Retain, protect and encrypt information

Facilitate Compliance with Record Retention Requirements

Reduce litigation costs and risk

Building block for long term preservation



Fully Managed Costs: Storage Options

Relat

ive C

ost /

GB

/ Yea

r

High PerfDisk

0

10

20

30

40

50

60

70

Nearline Disk

Online Archive (Disk)

Online Tape

Offline Tape

Data Access Needs Throughout Lifecycle

Reduce Cost with an Automated Process IBM Offers Policy-based, Automated Data Movement

Match the value of the information with the storage technology and management.

Help keep data retained and accessible when needed or is otherwise removed and destroyed.

Today: Move data to the most cost effective storage for its current use based on policies

Future: Move data to the most power efficient storage dynamically to satisfy usage requirements

1 Hour

5 Years

20 Years

50 Years

100+ Years

2 Months

3 Years

Slow/Low

Fast/High

1 Day



SolutionIncludes IBM Information Infrastructure for SAP data retention and compliance

IBM CommonStore for SAP

IBM System Storage DR550

IBM Tivoli Storage Manager

ResultOptimized storage infrastructure for the entire information lifecycle, from creation to disposal – leveraging disk and tape storageData is protected against deletion or modification

Retain copies of critical SAP data for extended periods of time to comply with government regulations

Reduce the cost of managing and storing data

is4 Optimizes storage

“With IBM storage solutions, we’ve been able to cost-effectively manage and retain critical SAP data and leverage its business value

throughout its lifecycle.”



Drive exceptional infrastructure efficiency IBM Offers Data De-duplication

Revolutionary in-line data de-duplication

– Dramatically reduced disk storage requirements – up to 25X reduction

• Store 25 TB of backups onto 1 TB of disk, in 8 hours

• Up to 9x faster than competitors

– Reduced power, space and cooling requirements

– Improved management - simplifies and speeds information protection

Disk Space



This document was created about 3,500 years ago

Preserve Information as Long as It’s Needed IBM Offers long-term retention solutions

This document was created this year

Will you be able to access your data in 20 years? 50 years?

You must future proof your information

Bit Preservation Logical PreservationHow do you retrieve a bit perfect copy of digital data after years or decades?

Once you’ve retrieved the bit perfect copy, how do you

productively use the data?



SolutionIBM Content Manager, Tivoli Storage Manager, WebSphere Application Server, DB2, AIX

IBM p570 system, IBM DS6800 storage system, IBM 358494 Tape Libraries, Plasmon G638 Optical Library

IBM Global Services and AlmadenResearch Laboratory

ResultEstimated savings of $5m (USD) per year by avoiding manual cataloging and storingPreservation of and improved access to the national cultural heritage of The NetherlandsBetter, easier and faster access to information

Collect, maintain and preserve an archive of all publications (books, papers, periodicals, scientific publications) issued in The NetherlandsStore & retrieve electronic publications on a large scale

Required Long Term Preservation

Koninklijke Bibliotheek -(National Library of the Netherlands) Preserves information



Safeguard your InformationIBM Offers Information Protection Options

Encryption– 3rd generation tape drive with onboard

encryption– Key Management automation software– Encrypted disk drives, planned for

2009

Non-erasable, non-rewriteable– Policy-managed– Event and Chronological

retention

“ What separates IBM from the pack is its ability to provide a complete and extensible Storage Encryption architecture, including an enterprise key management capability.”

Jon Oltsik, Enterprise Strategy Group, Aug.2008



Address regulatory Compliance IBM Compliance Warehouse for Legal Control

DisorganizedEnterprise ContentManual Processes

Paper Storage

OptimizeLegal Discovery

Operational ControlsAnalytics, BI & Reporting

Organize / ControlAutomatic ClassificationRecords Management

Intelligent Content Archiving



SolutionEmail archiving, retention, and retrieval solution bundle for mid market customers

Total Solution components:Application Software: CommonStore, eMail Search for CommonStoreHardware: System x server; DR550 storage systemServices: IBM Global Services

ResultEnsures compliance with Discovery Orders, avoiding penalties and judgments from an inability to produce emails in a timely fashionAbility to search across mailboxes and apply multiple legal holds to critical emails ensuring retention of email for duration of needSingle instance store to reduce volumeof email and attachments in storage

Lacked ability to rapidly respond to legal discovery demands

Legal requirement to archive for 10 years

Small IT staff needed an automated solution

2,000 mailboxes, 30,000 daily email volume (3 to 5 GB/day)

Hansgrohe AG Improves Compliance

http://www.hansgrohe.com/com_en



Archive Address Information Retention and Compliance

Optimize storage infrastructure– Inactive or infrequently accessed data migrated to tape storage

in order to increase efficiencies

Reduce Risk– Adhere to internal records management policies– Address Regulatory Compliance requirements

Reduce Cost– Reduce eDiscovery & Litigation costs– Reduce infrastructure costs

Improve Productivity– Improved Application Availability and Performance– Faster Backup and Recovery

Mitigate business risk, reduce costs, improve competitiveness



IBM Strategic Archiving & Retention Offerings

Archive / HSM Infrastructure

Information

Retention

Systems

Applications

Data content layerIBM CommonStore, IBM Content Manager, IBM Content CollectorIBM FileNet P8 Content Manager, Image Services, SAP ConnectorIBM Records CrawlerIBM OptimGrid Medical Archive Solution (GMAS)

Policy Management layerTivoli Storage ManagerSystem Storage Archive ManagerData Facility Storage Management Subsystem

Storage Media layerIBM DR550 (includes SSAM)IBM Tape SystemsIBM Disk Systems including N series with SnapLock™ feature

Services layerIBM Enterprise Archive Services

Archiving Application

FileNetCommon Store

EE--mailmailFilesFiles Records Records ImagesImages

DBMS DBMS Siebel Siebel

PeoplesoftPeoplesoft

Optim

SSAM

DR550 Tape/Optical

PACSPACS

GMAS

Disk Systems

SAPSAP

TSM

TSM Client

Virtual Tape (Remote Site)

DFSMSE

nter

pris

e A

rchi

ve S

ervi

ces



SolutionIBM Grid Medical Archive Solution storing 30TB of PACS images and clinic files annually

Total Solution Components:

IBM System Storage DS4000 disk systems, Enterprise Storage Server 800

Plans to implement tape tier in future for less frequently accessed data.

IBM GTS Implementation Services

ResultNon-disruption of production environment

Eliminated traditional back-up and restoration window

Improved performance - reduced time to image access by 70%

All hospitals within network can share information

Reduced data management costs by 90%

Need high capacity, scalable and automated archival solution for PACS digital images

Solution to span across multiple centers

Near continuous access to imaging files with security

Reduce archive management TCO dramatically

Iowa Health Improves Productivity



SolutionIBM GMAS Spinning disk solution using IBM and Grid Access Mgr SW

Grid spans across two data centers

Utilizes repurposed legacy storage

Supports AGFA enterprise application

ResultStorage cost optimization and TCO reduction long-term data archive Virtualization across existing storage Digital signatures for no single point of failure data integrity and "corruption correction" Auto-replication and encryption of all patient images Reduction in application down-time regardless of growth & migration needs

Support for two datacenters, 200+ TBs of patient images Multiple points of failure placing data at risk Explosive growth of clinical patient data, requiring continuous availability to physicians Desire for multi-vendor strategy demanding open, industry standard interfaces Flexibility to absorb Storage media growth & manage data migration without down-time FTEs overly engaged on current HW problem determination/issues vs proactive activities



Global Technology ServicesPlanning, design and implementation services specifically for security, compliance, archive & retention of information for the IT staff

SoftwareIntegrated middleware and software for managing a wide variety of content. Content collection, records management, classification and ediscovery/search

Integrated SolutionsSoft bundles for customers needing maximum flexibility with ease of ordering and deployment.Appliances for customers desiring turnkey solutions and simplicity

Global Business ServicesLine of business oriented consulting and services around archive and information retention for the business executive

Storage & SystemsStorage systems providing multiple tiers of storage, performance, scale, and cost Storage software running on highly reliable and scalable servers.

IBM Provides the Complete Information Infrastructure

Retention

improve information compliance, availability retention and …€¦ · · 2009-06-26leverage data...

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