improve safety through lean

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© LEAN CONSTRUCTION INSTITUTE OVERCOMING OUR INDUSTRY CHALLENGES WITH LEAN SOLUTIONS Improve Safety through Lean 14-15 October 2019 | 8 AM to Noon Fort Worth, TX Brad Aldinger, Nick Masci Haley & Aldrich, Inc. OVERCOMING OUR INDUSTRY CHALLENGES WITH LEAN SOLUTIONS 21 ST ANNUAL © LEAN CONSTRUCTION INSTITUTE

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© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Improve Safety through Lean

14-15 October 2019 | 8 AM to Noon

Fort Worth, TX

Brad Aldinger, Nick Masci Haley & Aldrich, Inc.

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

2 1 S T A N N U A L

© LEAN CONSTRUCTION INSTITUTE

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

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Lean as a Management System

Tools!

Lean as Your Management System

Agenda Overview – Improve Safety through Lean

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

3

Lean is a proven approach to:

Increase Value

Reduce Waste

Respect People

ADJUST PLAN

CHECK DO

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Stop defining safety as a negative numbers – measure positive

behaviors we want to achieve

Find a tool (or 2) you like and will try back home

Understand that demonstrating respect

builds trust

Desired Outcomes for Today

4

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

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Hard on process…easy on people

Lean Management

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Why Safety when discussing Lean?

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Safety is a great place to start change, or anchor your Lean

Transformation

85% of Lean Journeys Fail

Opportunity

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Metrics

© LEAN CONSTRUCTION INSTITUTE

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Types of Metrics

Reliable: Tells you if you have achieved a tangible objective

In the past: Result that you measure after it has happened

You can’t impact the results!

Predictive of future results Influenceable: You can

make a difference… it’s within your power

Leading Indicators Lagging Indicators

Shout out safety leading

indicators

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Recognizing Drift, a common safety waste, and its dangers

© LEAN CONSTRUCTION INSTITUTE

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

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© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

A3 Thinking

© LEAN CONSTRUCTION INSTITUTE

ADJUST PLAN

CHECK DO

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

A3

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© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

5S: Junction of Standard Work andVisual Controls

© LEAN CONSTRUCTION INSTITUTE

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

5S: What is it?

Relentless workplace organization that rewards the user with Safety, Inventory Control, and radically improved Workflow

1. Seiri Sort

2. Seiton Set in Order

3. Seiso Shine

4. Seiketsu Standardize

5. Shitsuke Sustain

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

5S: What is it?

Remove Clutter

Create flow. Bring

material close to

point of use

Inspect and perfect through

daily cleaning

Create standard

work

Leader standard

work

SortSet in Order Shine Standardize Sustain

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Setting in order and sustaining 5S: Shadow Boards

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Safety in fab shop

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Visual Management

Part of 5S and a Lean Cornerstone

© LEAN CONSTRUCTION INSTITUTE

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

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Does the space visualize what must be controlled?

Lean Management

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Visual Management

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Visual ManagementVisual

Management

Planning

Check & control

Adjustment

The individual comprehends and change behaviors

Easy to understand

See at a glance

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

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Types of Visual Systems

Effe

ctive

ne

ss

Visual Guarantee

Visual Control

Visual Signal

Visual Indicator

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

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Team Scan: Where are we as a team relative to ideal performance?

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Team Scan: Where are we as a team relative to ideal performance?

SatisfiedDissatisfied

Decision

Making

Communication

Roles &

Responsibilities

Gap

Gap

AE CM Owner

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Examples

Example: How are we doing? Can you tell?

Meeting Safety Shares

Safety Engaged Early

Near Miss Reports

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Example: Now how are we doing?

Meeting Safety Shares

Safety Engaged Early

Near Miss Reports

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Gensuite

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© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Value of Gemba in Safety Proactivity

© LEAN CONSTRUCTION INSTITUTE

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

What is the Gemba? Gemba vs. Genchi Genbutsu

Gemba, the place where work is done

As Lean Practitioners we insist on Direct Observation

Genchi genbutsu is “going to the source to check facts for yourself so you can be sure you have the right information you need to make a good decision.” One is a place, the other is an act.

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Think about these statements related to the Gemba

Taiichi Ohno (architect of TPS)

• Called for a revolution of awareness

Albert Einstein

• “Problems cannot be solved at the same level of awareness that created them.”

Shingo (a student of Ohno):

• “The greatest waste is the waste we do not see.”

Fujio Cho (former Toyota Chairman)

• “Go see, ask why, show respect”

Sidney Dekker (Safety Expert)

• “Don’t ask questions about safety, ask questions about their work. Teach me how this is done. What concerns you about this?”

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Gemba Playbook

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© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Force Field Exercise

With Impact/Difficulty Brainstorming

© LEAN CONSTRUCTION INSTITUTE

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Failure-Mode-Effects-Analysis

Root Cause Analysis

Pre-Mortem vs. Post-Mortem

© LEAN CONSTRUCTION INSTITUTE

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

FMEA in the News

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• SpaceX has faced scrutiny for decisions like planning for the crew to be onboard while the rocket is fueled. In the past, NASA has considered that too risky.

• The space agency has tentatively approved SpaceX’s approach, known as “load and go.” “We came to the conclusion that this was an acceptable risk that we were willing to take.”

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

See Risk and Ability to Prioritize

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Driving Piles

Near Campus

Water Supply

This tool, and the associated thinking, helped them see the path to managing risk.

A campus team had a bias to manage to SEVERITY. This led them to activate a $$$$$ mitigation strategy, that was not necessary.

TIP:

Be sure to have a diverse group of stakeholders and expertise on hand

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

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FMEA vs JHA

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

A few (Lean) tools for analyzing root causes

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• 5 Why’s: method of inquiry that deepens understanding

• Fishbone (Ishikawa): helps a team identify and explore

groups of causes in increasing detail

• Value Stream Mapping: makes visible the relationship of a set of processes, people, outcomes and problems

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Dynamic Compaction in Action

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Photograph used by permission of courtesy of Hayward Baker, Inc., from

https://www.haywardbaker.com/solutions/techniques/dynamic-compaction

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

5-Why’s: ”Why did H&A employee almost get hit by the weight?”

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The weight fell unexpectedly

Employee too close

Had to measure the height of the weight with a tape measure

We always do it this way

Crane didn’t have measurement tools

Older crane

We never pursued a safer way to do this

Crane not able to hold the weight at height

Crane operator did not communicate the issue

Operator unaware

We did not ask

Operator did not check the weight vs. height prior to lift

Not part of pre-lift planning, i.e. incomplete checklist

Wrong mindset Culture – not a mgmt. priority

Assume operator will always check

Wrong crane used

1 2 3 4 5 6

We didn’t think it was our responsibility

Typical crane used, didn’t check against this work

Lift weight & height not aligned with need

Oft used crane type…so assumed

Drift and apathyMissed in

Purchasing

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

RACI

Responsible

Accountable

Consulted

Informed

Bringing clarity to roles and responsibilities

© LEAN CONSTRUCTION INSTITUTE

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

RACI

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Responsible

Accountable

Informed

Consulted

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Wrap up personal A3

Share key learnings

Personal commitment

Plus/Delta

© LEAN CONSTRUCTION INSTITUTE

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Even if you’re on the right track,

you’ll still get run over if you just

sit there.

- Will Rogers

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Improvements will be achieved by all of us

Make sure any change the

documents have a formal approval

Track client direction that we understand & review with WC &

design team

Ask more questions Help WC coordinate internal submittals &

comments

Visit the construction site with greater

frequency

Connect with Tim more

Create regular meeting to review final 3-D model of

SCN design

Simplify meetings & coordination to be

made efficient

Engage with students more to get

them engaged

Transparency in decision-making

process

Document meetings – content, cadence,

quality – assess need for change

Ask more questions & think further. Produce more

communicative medias to help different audiences to

visually see space

Find & flag problems at the source

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Thank You!

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Brad Aldinger, P.E. (CT, MA)

Haley & Aldrich, Inc.Market Leader, Institutions

Program Manager, Lean Green Belt

[email protected]

Nick Masci

Haley & Aldrich, Inc.Lean Black Belt

[email protected]

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

In the spirit of continuous improvement, we would like to remind you to

complete this session’s survey in the Congress app! We look forward to

receiving your feedback. Highest rated presenters will be recognized.

© LEAN CONSTRUCTION INSTITUTE

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Download the Congress app!

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Open the app invitation email from [email protected] and

tap “Download the App” or scan QR code on the front of your badge.

• Tap Verify Account from the same invitation email.

• Tap Open App, and edit your profile!

• Login by entering your first and last name as it appears on your registration.

• A verification code will be sent to your email used to register. Enter the

verification code and tap Verify.

Any trouble shooting, stop by and visit our

app resource in the registration area!

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Find each learning day session on the app!

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1. Click on the navigation icon “schedule”

2. Click on Monday or Tuesday to locate each learning day session.

3. You will see course description, room number and speaker/champion bios.

© LEAN CONSTRUCTION INSTITUTE

O V E R C O M I N G O U R I N D U S T R Y C H A L L E N G E S W I T H L E A N S O L U T I O N S

Rate each learning day session on the app!

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4. Scroll to bottom of page to click on “learning day course evaluation”.

5. First 11 questions require a response.

6. Last two questions are open-ended “what did you find most and least useful”, open ended.

7. Select “exit survey”.