improving communication in the madrid system july 2010 neil wilson director, functional support...
TRANSCRIPT
Improving Communication in
the Madrid System
July 2010
Neil WILSON
Director, Functional Support Division
What is communicated ?
Communication Options
What the Communication options look like
Current Status
IT Modernization
How we can make it better
Madrid System Communication
Office to IB Communication
International Applications
Requests for Recordal (modifications, renewals etc)
Refusals, Final Decisions and Grants of Protection
Irregularity letter responses
Clients to IB Communication
Requests for recordal (except IAs)
Irregularity letter responses
Fee Payments
IB to Office Communication
Official Notifications
Irregularity Letters
IB to Client Communication
Official Registration Certficates and Notifications
Irregularity Letters
Renewal Reminders
Communication Options for Offices
Paper based Requests for Recordal, Notifications and Letters
MECA XML
All are asynchronous
Communication Options for Clients
Transmit Paper based Requests for Recordal
Receive paper based notifications and letters
Receive Notifications of Refusals by Registered eMail
All are asycnchronous
eRenewal service
ePayment Gateway
Paper based Letters
Paper based Notifications
MECA XML
Office Communication Status
68 Offices still receive Paper – 79%
23 Offices receive Paper only - 27%
AG, BY, DZ, IR, IT, KG, KP, KZ, LI, LR, LS, LV, MA, ME, MN, NA, SD, SL, SM, ST, SZ, TJ, UZ
45 Offices receive both Paper and electronic - 53%
Office Communication Status
18 Offices receive either MECA XML or PDF– 21%
6 Offices receive MECA XML only – 7%
AU, EM, GB, RU, SE, US
7 Offices receive MECA XML and PDF - 8%
AM, HR, HU, JP, LT, NO, SY
5 Offices receive PDF only - 6%
AN, GE, IS, MC, TM
Office Communication Status
5 Offices receive Paper and PDF - 6%
BA, CN
28 Offices receive MECA XML and Paper – 33%
AL, AZ, BG, BH, BT, BW, BX, CH, CU, CY,
EE, EG, ES, FR, GH, GR, IE, KE,
MG, MK, MZ, OM, PL, PT, RS, TR, VN, ZM
12 Offices receive MECA XML, Paper and PDF - 14%
AT, CZ, DE, DK, FI, KR, MD, RO, SG, SI, SK, UA
Office Communication Status
All Offices still send at least some Paper
75 Offices only send Paper
8 Offices send MECA XML and some Paper – 9%
AU, BX, EU, ES, JP, KR, RU, US
CH interacts directly with IB systems via a special arrangement
Client Communication Status
The clear majority of communication remains paper based
2000 Registered eMails are sent per month representing 8% of Refusals, Final Decisions and Grants of Protection that are notified to Clients
50% of renewals are initiated using the eRenewal service
IT Modernization and improved communication
Madrid Portfolio Manager
Madrid Electronic Alerts
eRenewal and the ePayment Gateway
Service Oriented Architecture
Madrid Portfolio Manager
Portfolios are established for Clients on the basis of eMail addresses recorded in the International Register
Users establish WIPO User Center account, using the same eMail address
Once authenticated to the WIPO User center account, the MPM the presents Clients portfolio for display
Users can view the status of each registration, upload new requests for recordal, make payments etc
Asynchronous electronic communication
MPM
eRenewal and the ePayment Gateway
Initiate renewals using the eRenewal service
Make payments to WIPO on line using ePayment Gateway WIPO current accounts or credit cards
3rd Parties
Madrid Electronic Alerts
The MEA is an electronic watch service for 3rd Parties
Users etsablish a WIPO User Center Account
Using the MEA service they then establish a list of IRNs that they wish to monitor.
Where an IRN is the subject of any change, the User receives an email, with a hyperlink to ROMARIN for that IRN
WEB
Service Oriented Architecture
SOA will enable synchronous real time communication between the IB and Offices and Clients.
Offices and Clients will be able to initiate requests for recordal directly within the IB systems, online over the internet.
Proof of Concept has been completed and a limited Pilot will be launched in 3rd quarter 2010
WEB
Improving Communication – What can the IB do
Reach out to Offices to establish electronic communication Road Maps and MOUs
Take contact with Client groups to ensure new services are in line with expectation
Improving Communication – What can an Office do
Negotiate Road Maps or MOUs
If you scan documents as an Office of Origin or an Interested Office, please send them rather than paper
Elect to receive PDF notifications
Progressively renounce paper
Commit your Office’s IT resources to incrementaly improving Madrid communications
Improving Communication – What can an Office do
Build XML systems for any new Madrid transactions
Participate in the SOA Pilot
Actively participate in the MECA User’s Group
Improving Communication – What can a Client do
Subscribe to registered eMail
Use eRenewal
Make payments electronically using the ePayment Gateway
Utilize the MPM when it is released
Thank You
Questions ?
July 2010
Neil WILSON
Director, Functional Support Division