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© Bill & Melinda Gates Foundation | 1 Improving linkages between primary healthcare services and the community: Overcoming the last mile delivery challenges in Indian context Dr. Mrunal Shetye Country Lead, Maternal, Newborn and Child Health India Country Office Bill & Melinda Gates Foundation

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© Bill & Melinda Gates Foundation | 1

Improving linkages between primary

healthcare services and the

community:

Overcoming the last mile delivery

challenges in Indian context

Dr. Mrunal Shetye

Country Lead, Maternal, Newborn and Child Health

India Country Office

Bill & Melinda Gates Foundation

© Bill & Melinda Gates Foundation | 2

340 million

© Bill & Melinda Gates Foundation | 3

1.36 billion 1.25 billion 340 million 316 million

CHINA INDIA UP + BIHAR USA

© Bill & Melinda Gates Foundation | 4

Maternal deaths Neonatal deaths Under five deaths

20,000 2,32,000 4,26,000

India burden

Global burden

44% 33% 36%

7% 9% 7%

© Bill & Melinda Gates Foundation | 5

50% children not immunized*

30%currently married women use

modern contraceptives

5% mothers receive full ante natal care

40% children exclusively breastfed*

*For Bihar the full immunization rates are 60% and children exclusively breastfed are 53%

© Bill & Melinda Gates Foundation | 6

Poor health infrastructure

plagues these two states

40% Shortage of Doctors at primary health

care centers

80% Shortage of Specialists at secondary

health care centers

50%Shortage of nursing staff at primary and

secondary health centers

© Bill & Melinda Gates Foundation | 7

In this scenario, is it possible to bring the basic preventive

services closer to the community?

© Bill & Melinda Gates Foundation | 8

ASHAs

Eligible

couple

Child

years<5Adolescent

girl

DeliveryPregnant

woman

ANMsVillage health &

nutrition day

Tertiary

Healthcare

CenterSecondary

Healthcare

Center

Sub-CenterAWWs

Primary

Healthcare

Center

VHND acts as a link between the community and facility

to provide easily accessible health services

© Bill & Melinda Gates Foundation | 9

WHAT HAPPENS AT A VHND?

Pre PostDuring

FLWs match due

lists, prepare micro-

plans

© Bill & Melinda Gates Foundation | 9

11

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© Bill & Melinda Gates Foundation | 11

AAA meeting

© Bill & Melinda Gates Foundation | 12

WHAT HAPPENS AT A VHND?

Pre PostDuring

FLWs match due

lists, prepare micro-

plans

© Bill & Melinda Gates Foundation | 12

11

© Bill & Melinda Gates Foundation | 13

WHAT HAPPENS AT A VHND?

Pre PostDuring

FLWs match due

lists, prepare micro-

plans

© Bill & Melinda Gates Foundation | 13

Block level officials

ensure supply and

availability of

essential drugs and

equipment

11

22

© Bill & Melinda Gates Foundation | 14

WHAT HAPPENS AT A VHND?

Pre PostDuring

FLWs match due

lists, prepare micro-

plans

© Bill & Melinda Gates Foundation | 14

Block level officials

ensure supply and

availability of

essential drugs and

equipment

11

22

ASHAs, AWWs

responsible for

beneficiary

mobilization

33

© Bill & Melinda Gates Foundation | 15

© Bill & Melinda Gates Foundation | 16

WHAT HAPPENS AT A VHND?

Pre PostDuring

FLWs match due

lists, prepare micro-

plans

© Bill & Melinda Gates Foundation | 16

Block level officials

ensure supply and

availability of

essential drugs and

equipment

11

22

ASHAs, AWWs

responsible for

beneficiary

mobilization

33

ANMs responsible for

service delivery

VHND

44

© Bill & Melinda Gates Foundation | 17

© Bill & Melinda Gates Foundation | 18

© Bill & Melinda Gates Foundation | 19

© Bill & Melinda Gates Foundation | 20

© Bill & Melinda Gates Foundation | 21

© Bill & Melinda Gates Foundation | 22

GupShup Potli

© Bill & Melinda Gates Foundation | 23

WHAT HAPPENS AT A VHND?

Pre PostDuring

FLWs match due

lists, prepare micro-

plans

© Bill & Melinda Gates Foundation | 23

Block level officials

ensure supply and

availability of

essential drugs and

equipment

11

22

ASHAs, AWWs

responsible for

beneficiary

mobilization

33

ANMs responsible for

service delivery

VHND

44

© Bill & Melinda Gates Foundation | 24

WHAT HAPPENS AT A VHND?

Pre PostDuring

FLWs match due

lists, prepare micro-

plans

© Bill & Melinda Gates Foundation | 24

Block level officials

ensure supply and

availability of

essential drugs and

equipment

11

22

ASHAs, AWWs

responsible for

beneficiary

mobilization

33

ANMs responsible for

service delivery

VHND

44

FLWs fill in monitoring

checklists

55

Filled-in checklists

reviewed by block and

district level officials

66

© Bill & Melinda Gates Foundation | 25

© Bill & Melinda Gates Foundation | 26

WHAT HAPPENS AT A VHND?

Pre PostDuring

FLWs match due

lists, prepare micro-

plans

© Bill & Melinda Gates Foundation | 26

Block level officials

ensure supply and

availability of

essential drugs and

equipment

11

22

ASHAs, AWWs

responsible for

beneficiary

mobilization

33

ANMs responsible for

service delivery

VHND

44

FLWs fill in monitoring

checklists

55

Filled-in checklists

reviewed by block and

district level officials

66

© Bill & Melinda Gates Foundation | 27

152,550

How does one reach

villages?

© Bill & Melinda Gates Foundation | 28

495,000

How does one train

front-line workers?

© Bill & Melinda Gates Foundation | 29

2008

Predominantly

RI

New guidelines &

Government

Orders rolled out

VHND

strengthening

campaign

Training of

300,000 FLWs

initiated

VHND

launched in

UP

2008-2014

2015

Q1 2015

Q4 2015

UP example

© Bill & Melinda Gates Foundation | 30

INPUT TO IMPACT PATHWAY

INPUT OUTPUT OUTCOME IMPACT

Improved outcomes in terms of reduction in

maternal and infant mortality

Identification and

management of high

risk cases

Provision of quality health and

nutrition servicesVHNDs organized

every month at village

level

IMPROVED AVAILABILITY AND SERVICE DELIVERY OF ANC SERVICES

48

90

38

81

0

50

100

Q1'15 (58) Q4'16 (47)

Weight Measurement

Equipment Available Service Delivered

14

94

10

88

0

50

100

Q1'15 (58) Q4'16 (47)

BP Measurement

Equipment Available Service Delivered

36

92

24

83

0

50

100

Q1'15 (58) Q4'16 (47)

Blood test to measure Hb

Equipment Available Service Delivered

14

88

3

58

0

50

100

Q1'15 (58) Q4'16 (47)

Urine test to measure glucose & albumin

Equipment Available Service Delivered

UP example

Source: External evaluation survey conducted by Sambodhi

© Bill & Melinda Gates Foundation | 32

IMPROVED FP, NUTRITION AND RI SERVICES

2934

12

56

63

52

0

50

100

Condoms available OCPs available ECPs available

Family Planning Services at VHNDs

Q1'15 (58) Q4'16 (47)

60

48

81

52

0

50

100

IFA distributed Supplymentary nutritionto pregnant woman

Maternal Nutrition Services

Q1'15 (58) Q4'16 (47)

95100

0

50

100

Immunization ofchildren

RI at VHNDs

Q1'15 (58) Q4'16 (40)

UP example

Source: External evaluation survey conducted by Sambodhi

© Bill & Melinda Gates Foundation | 33

GOING FORWARD

Further capacity building of state and district level staff for better monitoring and

FLWs for improved service delivery

Further capacity building of state and district level staff for better monitoring and

FLWs for improved service delivery

Digital tracking of services through

VHND app

Digital tracking of services through

VHND app

Potential to use this platform to roll out

NCD screening and injectables for

family planning

Potential to use this platform to roll out

NCD screening and injectables for

family planning

© Bill & Melinda Gates Foundation | 34

Nurse mentorANMAWWCRPASHA

THANK YOU