impulse shopping survey (cbc marketplace)

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  • 7/23/2019 Impulse shopping survey (CBC Marketplace)

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    Source: CBC Research Toronto

    MarketplaceImpulse Purchases

    November 2015

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    Source: CBC Research Toronto 1

    Impulse PurchasesObjectives & Methodology

    The producers of Marketplace commissioned a survey on impulse purchases to be included in a

    Marketplace episode to be broadcast in the 2015/16 season. The surveys objective was to gauge how

    much money people spend on impulse purchases, why they make impulse purchases and whether they

    regret their decision afterwards.

    A series of questions were asked by EKOS in their online panel (Probit) among Anglo Canadians. The

    survey was in field from October 30 to November 4, 2015 among a representative sample of 1,021

    Canadians 18 years of age or older.

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    Source: CBC Research Toronto

    Amount spent on Impulse Purchases in the past year

    2

    11%

    14%

    20%

    33%

    8%

    7%

    1%

    1%

    3%

    3%

    Less than $25

    $25 to less than $50

    $50 to less than $100

    $100 to less than $500

    $500 to less than $1,000

    $1,000 to less than $5,000

    $5,000 to less than $10,000

    $10,000 or more

    Never made an impulse purchase

    Don't know

    Q1 What is the most you have spent in the past year on an impulse purchase?

    Over nine-in-ten (95%) of respondents said they had made an impulse purchase in the past year.

    1,021 Canadian Anglophones 18+ years of age

    95% in pastyear

    33% of respondents said

    the most they have spenton an impulse purchase inthe past year is between$100 to $500.

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    Source: CBC Research Toronto

    Amount spent on Impulse Purchases based on Gender

    31,080 Canadian Anglophones 18+ years of age

    The annual amount spent on impulse purchases did not differ significantly between men and women.However, men were significantly more likely to spend more than $500 compared to women (21% compared to14%)

    Amount SpentAll

    RespondentsMale

    (n=493)Female(n=522)

    Less than $100 45% 42% 49%

    $100 to $50033% 34% 32%

    >50017% 21% 14%

    Q1 What is the most you have spent in the past year on an impulse purchase?

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    Source: CBC Research Toronto 4

    $50017%

    Similarly, the highest amount spent on impulse purchases did not differ significantly across age groups.Of note here is that people are spending money on impulse purchases regardless of their age.

    Amount spent on Impulse Purchases based on Age

    Q1 What is the most you have spent in the past year on an impulse purchase?

    1,021 Canadian Anglophones 18+ years of age

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    Source: CBC Research Toronto 5

    Amount spent on Impulse Purchases based on Income

    $50017%

    Those with higher incomes spent more on purchases greater than $500, while almost 60% of those withincome under $40K spent money on purchases less than $100.

  • 7/23/2019 Impulse shopping survey (CBC Marketplace)

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    Reasons for making Impulse Purchases

    6

    Slightly more than half of all respondents (52%) said they made an impulse purchase because there wasa sale. Four-in-ten respondents said they made the purchase because it caught their eye.

    8%

    6%

    7%

    8%

    9%

    27%

    40%

    52%

    Other

    Received a coupon

    Placement in the store

    It was well advertised or well promoted

    Product was new or improved

    To fulfill an emotional needs (such as boredom, unhappiness, excitement,celebration, a reward for yourself)

    It caught my eye

    It was on sale

    Q2 Why do you make impulse purchases?

    1,021 Canadian Anglophones 18+ years of age

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    Reason for Impulse PurchaseAll

    RespondentsMale

    (n=493)Female(n=522)

    It was on sale 52% 50% 53%

    It caught my eye 40% 38% 42%

    To fulfill an emotional need (such as boredom,unhappiness, excitement, celebration/reward

    27% 30% 23%

    Product was new/improved 9% 11% 6%

    It was well advertised or promoted 8% 9% 7%

    Placement in the store 7% 7% 7%

    Received a coupon 6% 5% 7%

    Reasons for making Impulse Purchasesbased on Gender

    1,021 Canadian Anglophones 18+ years of age

    Men were significantly more likely to say that they made an impulse purchase in order to fulfill anemotional need. For all other reasons, there were no significant differences between gender.

    Q2. Why do you make impulse purchases?

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    Reasons for making Impulse Purchases

    Reason for Impulse PurchaseTotal

    Respondents

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    Source: CBC Research Toronto

    Regret and Guilt about Impulse Shopping

    9

    60%

    29%

    6%

    3%

    2%

    27%

    39%

    25%

    9%

    3%

    5%

    9%

    17%

    7%

    4%

    3%

    13%

    26%

    14%

    13%

    3%

    10%

    26%

    66%

    77%

    Very true of me Somewhat true of me Neutral Somewhat untrue of me Very untrue of me

    I am aware of the strategies used by retailers

    I routinely use a list for grocery shopping andstick to it

    I often feel regret, guilt, disappointment aftermaking impulse purchases

    I have faced financial difficulties due to impulsepurchases

    I couldnt pay for a necessary item because of animpulse purchase

    TRUE

    88%

    67%

    31%

    12%

    5%

    Almost nine-in-ten respondents (88%) said they are aware of the strategies used by retailers in order toget them to buy more. Three-in-ten respondents (31%) said they often feel regret, guilt or disappointmentafter making impulse purchases.