in an ideal world - the multiplatform production process

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© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform @garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv Multiplatform Production in an Ideal World Producing Compelling Multiplatform Interactive Projects Best Practice in how to Engage with Designers, Developers and Interactive Producers Wednesday, 19 June 13

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A very short 15 minute presentation given by Gary Hayes at the start of the SAFC's Digi360Lab evening on multiplatform production. Key issues were touched on but obviously not covered in detail. The unique parallel production process chart was created especially for this talk. More on Digi360 lab here http://www.safilm.com.au/Content.aspx?p=219

TRANSCRIPT

Page 1: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

Producing Compelling Multiplatform Interactive ProjectsBest Practice in how to Engage with Designers, Developers and Interactive Producers

Wednesday, 19 June 13

Page 2: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

TITLE: Producing Compelling Multiplatform Interactive ProjectsTAG: Best Practice in how to Engage with Designers, Developers and Interactive Producers Running Order (provisional structure and timings)

5.30 Intro from SAFC’s Kate Jarrett 5.35 "In an Ideal World - The Multiplatform Production Process" ­ Gary Hayes, ABC & StoryLabs 5.50 "Funding Creative Development Networks" ­ Mike Cowap and Justin Halliday, Screen Australia 6.20 "Traditional are from Venus, Digital are from Mars" - Grant Hull, Enabled

6.35 "Procedural Prototyping" Dan Thorsland and Phil Mayes

6.50 “Paleda Case Study” - Luke Jurevicius

7.05 Panel & QandA with all. Dan, Phil, Grant, Ben Kilsby and Gary Chair

7.30 - Close and drinks

Wednesday, 19 June 13

Page 3: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

In an Ideal WorldA 15m Introduction

The Multiplatform Production Process

Wednesday, 19 June 13

Page 4: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

the way we tell stories has REALLY changed

MULTIPLATFORM PRODUCTION IS UNDER CONSTRUCTION

1 Scheduled local >> Global On-Demand2 Scarcity of distribution >> Democratisation

3 Hardly connected >> Immersed Social Networks 4 Media Locked >> Now Mobile & on all Screens

5 Linear >> Distributed Storytelling

MULTI PLATFORM UNDER CONSTRUCTION

Wednesday, 19 June 13

Page 5: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

MULTI PLATFORM UNDER EXPANSION

Wednesday, 19 June 13

Page 6: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

MULTI PLATFORM UNDER FRAGMENTATION

Wednesday, 19 June 13

Page 7: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

What do we mean by

multiplatformcontent?

everything that is not TV,

cinema, radio and print?

Wednesday, 19 June 13

Page 8: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

Speaking for myself the most exciting part of the multiplatform process is when a bunch of aspirational concepts finally get married to the reality of delivery - this is when the ‘service’ is given the Breath of Life - a baby is born, the prototype, the epoc...

But it can also lead to an early divorce...

FROM IDEA TO PROOF OF NEW LIFE

Wednesday, 19 June 13

Page 9: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

Traditional Film TV ProcessDev - idea, story, producers, treatment

Dev - pitch, funding, commissionPre-production - screenwriting

Pre-production - storyboarding & previzPre-production - crew, castPre-production - scheduling

Pre-production - location, sets, costumeProduction - sound, lighting, cameraProduction - direction, talent, music

Post-prod - rough cut, final/online edit Post-prod - adr, music & audio mix

Distribution - prints, consumer mediaDistribution - promotion, press

Distribution - broadcast, cinema, festivals

MY ATTEMPT AT LINEAR FILM/TV & MP PARALLEL PROCESS

Wednesday, 19 June 13

Page 10: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

Traditional Film TV ProcessDev - idea, story, producers, treatment

Dev - pitch, funding, commissionPre-production - screenwriting

Pre-production - storyboarding & previzPre-production - crew, castPre-production - scheduling

Pre-production - location, sets, costumeProduction - sound, lighting, cameraProduction - direction, talent, music

Post-prod - rough cut, final/online edit Post-prod - adr, music & audio mix

Distribution - prints, consumer mediaDistribution - promotion, press

Distribution - broadcast, cinema, festivals

Multiplatform Processidea, experience design, research, storyEPOC, pitch, funding, commissionfull scoping, storyworld, writing, UXuser journey, prototype, testingfunctional specs, features, architectureproject or product plan, IAwireframes, design, narrative mapstechnical lockdown, documentationassets collection/creation, copycoding, build, iterative developmentbackend systems integrationuser test, management and bug fixesplatform tests, promotion, product/experience release measurement, monitoring, iterations

MY ATTEMPT AT LINEAR FILM/TV & MP PARALLEL PROCESS

Wednesday, 19 June 13

Page 11: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

THE PARALLEL PROCESS - SAD REALITY

Multiplatform Processidea, experience design, research, EPOC, pitch, funding, commissionfull scoping, mp writing, UX user journey, prototype, testing functional specs, features, architecture project or product plan, IA wireframes, design, narrative mapstechnical lockdown, documentation assets collection/creationcoding, build, iterative development backend systems integrationuser test, management and bug fixes platform tests, promotion, product/experience release measurement, monitoring, iterations

Traditional Film TV ProcessDev - idea, story, producers, treatment

Dev - pitch, funding, commissionPre-production - screenwriting

Pre-production - storyboarding & previzPre-production - crew, castPre-production - scheduling

Pre-production - location, sets, costumeProduction - sound, lighting, cameraProduction - direction, talent, music

Post-prod - rough cut, final/online edit Post-prod - adr, music & audio mix

Distribution - prints, consumer mediaDistribution - promotion, press

Distribution - broadcast, cinema, festivals

Wednesday, 19 June 13

Page 12: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

Linear producers find it hard to:•Imagine a world that users self navigate through•translate their stories to meaningful ‘user activities’•understand the multiplatform production process

Multiplatform producers find it hard to:•understand story as a motivational driver•educate linear storytellers about MP using simple language•appreciate the ‘value & integrity’ of the linear property

COMMUNICATION DIFFERENCES?

Wednesday, 19 June 13

Page 13: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

FROM A TECHNICAL AND DISTRIBUTION PERSPECTIVE MULTIPLATFORM IS FROM A DIFFERENT PLANET

THAN FILM OR TV - AND TO A GREAT EXTENT SO ARE THE INHABITANTS OF EACH

Wednesday, 19 June 13

Page 14: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

TECHNICALLY MULTIPLATFORM IS FROM A DIFFERENT PLANET

Wednesday, 19 June 13

Page 15: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

TECHNICALLY MULTIPLATFORM IS FROM A DIFFERENT PLANET

Wednesday, 19 June 13

Page 16: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

Call of Duty Servers

TECHNICALLY MULTIPLATFORM IS FROM A DIFFERENT PLANET

Wednesday, 19 June 13

Page 17: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

TECHNICALLY MULTIPLATFORM IS FROM A DIFFERENT PLANET

Wednesday, 19 June 13

Page 18: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

LAMP comes from a long tradition of creative hothouses

COMMUNICATION DIFFERENCES - ADDRESSING THE BALANCE

Wednesday, 19 June 13

Page 19: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

Physical Servers

eg: Your service files - video, imagesUsers customisations of your content

DatabasesGame ElementsUsers content

Applications and enginesetc:

Databases

eg: User MngSubscribersGame StateseCommerce

Content Refs & Text

Server Side Processing Engines, Middleware & Content Mng Systems

eg: Drupal, WordpressBespoke CMS Engines

Game EnginesProcess scripts - eg: php, apache,

linux etc:

Server Side - Backend - The Cloud Client side - Front End

ATTEMPT TO UNDERSTAND THE BASICS

Wednesday, 19 June 13

Page 20: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

Physical Servers

eg: Your service files - video, imagesUsers customisations of your content

DatabasesGame ElementsUsers content

Applications and enginesetc:

Databases

eg: User MngSubscribersGame StateseCommerce

Content Refs & Text

Server Side Processing Engines, Middleware & Content Mng Systems

eg: Drupal, WordpressBespoke CMS Engines

Game EnginesProcess scripts - eg: php, apache,

linux etc:

Th

e I

nte

rne

t P

rovi

ding

con

nect

ivity

Server Side - Backend - The Cloud Client side - Front End

ATTEMPT TO UNDERSTAND THE BASICS

Wednesday, 19 June 13

Page 21: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

Physical Servers

eg: Your service files - video, imagesUsers customisations of your content

DatabasesGame ElementsUsers content

Applications and enginesetc:

Databases

eg: User MngSubscribersGame StateseCommerce

Content Refs & Text

Server Side Processing Engines, Middleware & Content Mng Systems

eg: Drupal, WordpressBespoke CMS Engines

Game EnginesProcess scripts - eg: php, apache,

linux etc:

Th

e I

nte

rne

t P

rovi

ding

con

nect

ivity

Apps

Web Browsers

Browser Plugins

IOS or Android Apps

FAT APPS e.g:- Games

- Content Mng App

- Office Apps- Google Earth

- iTunes- Keynote

Flash or HTML 5

Content Mng Interface

Thin Apps

Server Side - Backend - The Cloud Client side - Front End

ATTEMPT TO UNDERSTAND THE BASICS

Wednesday, 19 June 13

Page 22: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

Physical Servers

eg: Your service files - video, imagesUsers customisations of your content

DatabasesGame ElementsUsers content

Applications and enginesetc:

Databases

eg: User MngSubscribersGame StateseCommerce

Content Refs & Text

Server Side Processing Engines, Middleware & Content Mng Systems

eg: Drupal, WordpressBespoke CMS Engines

Game EnginesProcess scripts - eg: php, apache,

linux etc:

Th

e I

nte

rne

t P

rovi

ding

con

nect

ivity

Devices

Game Consoles or Handhelds

Internet TVs

PCs or Macs

Mobile iPhones iPads Androids

Outdoor displays

Apps

Web Browsers

Browser Plugins

IOS or Android Apps

FAT APPS e.g:- Games

- Content Mng App

- Office Apps- Google Earth

- iTunes- Keynote

Flash or HTML 5

Content Mng Interface

Thin Apps

Server Side - Backend - The Cloud Client side - Front End

ATTEMPT TO UNDERSTAND THE BASICS

Wednesday, 19 June 13

Page 23: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

IT’S ALL ABOUT ‘COMPLEX’ TEAM WORK

Wednesday, 19 June 13

Page 24: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

Some Roles in Multi Platform Content Production

Multiplatform ProducerTechnical Producer

Interaction DesignerTransmedia Writer

Social Media Marketing Manager

SMO/SEO SpecialistMedia Asset ManagerInformation Architect

Developer (front/back/server)Technical Project Manager

Digital Strategist

Games Level DesignerWeb Video DirectorExecutive ProducerMulti Media Editor

Senior Web DesignerArt Director

Marketing CoordinatorUser Experience Designer

Creative DirectorFlash Designer/Animator

Business Development Manager

IT’S ALL ABOUT COMPLEX TEAM WORK

Wednesday, 19 June 13

Page 25: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

IT’S ALL ABOUT COMPLEX TEAM WORK

Wednesday, 19 June 13

Page 26: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

IT’S ALL ABOUT COMPLEX USER JOURNEYS

Wednesday, 19 June 13

Page 27: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

MANAGING CONTENT Multiplatform projects are living, breathing, multi-

headed beasts that need feeding and managing. A MP project, especially a socially driven one, is never

finished until the Fat Lady is Archived

Wednesday, 19 June 13

Page 28: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

4.2 million on iTV8.7 million on web1.1 million on mobile20 million on Ceefax6 million on Digital Text

bespoke play-out CPMSs developed

IT’S ALL ABOUT COMPLEX TEAM WORK & CONTENT MANAGEMENT

Wednesday, 19 June 13

Page 29: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

IT’S ALL ABOUT COMPLEX TEAM WORK & CONTENT MANAGEMENT

Wednesday, 19 June 13

Page 30: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

1.Storyboard or narrative mapping tools 2.Asset production software & hardware3.Pre-production Content Management Systems4.Subscriber / user social sign-on management tools5.Director, live, content management and collaboration tools6.Server infrastructure management tools7.Emergent technology & deployment testing environments8.MAMs - Media Asset Management9.Mobile, adaptive deployment and gatekeepers10.Social network monitoring and API management tools11.Real time Content Production Management System12.Load management13.Measurement & monitoring dashboards

IT’S ALL ABOUT COMPLEX TEAM WORK & CONTENT MANAGEMENT

Wednesday, 19 June 13

Page 31: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

IT’S ALL ABOUT COMPLEX TEAM WORK & CONTENT MANAGEMENT

Wednesday, 19 June 13

Page 32: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

IT’S ALL ABOUT COMPLEX TEAM WORK & CONTENT MANAGEMENT

Wednesday, 19 June 13

Page 33: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

More Multiplatform Challenges to be addressed this evening...

Audience onto next thing - changing user behavioursEveryone’s doing it, how do I fit in - democratised creation

Reach is becoming harder for all - too many touch pointsToo many new things to ‘plug-in’ - APIs sprouting everywhere

and lots more to be discussed on the panel

Wednesday, 19 June 13

Page 34: In An Ideal World - The Multiplatform Production Process

© Gary Hayes Founder StoryLabs & Mng Product Dev ABC TV Multi Platform@garyphayes - [email protected] - storylabs.com.au - abc.net.au/tv

Multiplatform Production in an Ideal World

In an Ideal WorldA 15m Introduction

THANKSslides at slideshare.net/hayesg31

The Multiplatform Production Process

Wednesday, 19 June 13