IMMERSE YOURSELFin HIGHER learning

RETAIL IMMERSIONPROGRAMME

SACSC

RETAIL IMMERSION PROGRAMME

FEBRUARY - DECEMBER 2017

nurturing South Africa’s retail network

INTRODUCTION

SACSC introduced the Retail Immersion Programme as a pilot project in 2016 as part of SACSC’s Educational Offering.

SACSC is focused on bringing more value to its members and therefore will again provide this programme in 2017 FREE TO THE FIRST 100 qualifying SACSC members subject to a registration fee (R500 plus vat per delegate).

• A maximum of 2 delegates per COMPANY will be allowed FREE of CHARGE. The SACSC will determine how many places each company will qualify for on a “point system” which is based on attendance of events, support of the SACSC in terms of sponsorship, etc.

• Additional registrations (limited to approx. 15 delegates in Western Cape, 15 delegates in KZN and 30 delegates in Gauteng) will be accepted on a first come first serve basis at a subsidised cost of R10,000-00 plus vat for SACSC members and R20,000-00 ex vat for non members.

nurturing South Africa’s retail network

WHAT IS IT ALL ABOUT?

WHO SHOULD ATTEND?

The objective of the programme is to improve a centre management team’s understanding of retail, to develop business acumen and create a retail focused mentality.

Anyone involved in the shopping centre industry wanting to have a better understanding of the retailers business, however the course is primarily aimed at Centre Management teams including Centre Manager, Operations Manager, Leasing Consultants, and Marketing Managers.

ABOUT THE COURSE

ABOUT THE COURSE

nurturing South Africa’s retail network

WHO PROVIDES THE KNOWLEDGE?

STRUCTURE OF THE COURSE & PROGRAMME

WHAT WILL I LEARNThe course is presented on behalf of SACSC by Taleo Consulting and will also feature guest lectures by Retail experts.

• Duration: 10 months• 5 x 1 day workshops (including expert guest presenters from well known retailers) plus course assignments and a final project presentation of an Independent Store Turnaround project Participants will receive pre-reading via email one week prior to the course, provided registration forms and payment is received on time. Workshop hours will be from 08:00 – 16:30.

BUSINESS ACUMEN FOUNDATION AND INTRODUCTION TO RETAIL • Retail [Past Present Future]• Retail Strategy Basics• Managing the Strategic Environment• Retail Value Chain Overview• Pentagon & Triangle Model

OPERATIONS MANAGEMENT • Finance Basics • Understanding Retail Finance • Store Budgeting Process • Sales Management • Store Operations and Controls Overview (including Store Security & Stock Loss and Human Resource) • Retail Math + Business Wise Game • Day in the Life of a Store Manager COACHING FOR SUCCESS

• Coaching Theory • Coaching for Success Workshop • Focus Store Project Plan Preparation • POE Review

RETAIL BUYING PLANNING & MARKETING • Customer Centricity & Customer Service • Retail Marketing & Promotions • Buying and Planning Overview • Store Build and Launch • Retail Marketing Fundamentals • Store Layouts/Art & Science of Store Design • Understanding Visual Merchandising

FOCUS STORE PROJECT • Presentation Skills Review • Focus Store Case Study Presentation

*Ts & Cs Apply.

*Approximately 25 delegates in Western Cape, 25 delegates in KwaZulu-Natal and 50 delegates in Gauteng.

PAYMENT OPTIONSEFT or direct deposit to banking details as provided on SACSC invoice.

COURSE FEESFREE OF CHARGE for 100 delegates subject to a registration fee of R500 plus vat (T’s & C’s apply).

Delegates that do not qualify for free admission will be able to book at a subsidised rate of R10,000-00 plus vat for members and R20,000-00 plus vat for non members.

Fees include: lecture notes/workbooks, links to e-reading for pre-reading, refreshments at the workshops but does not include transport to or from the venue.

TO REGISTERComplete the application form and return by fax: 086 630 3916 or email rene@sacsc.org.za. The form can also be downloaded from www.sacsc.co.za

Each application received will be reviewed. Qualifying delegates will be required to pay a registration fee. Delegates will be contacted via telephone and a confirmation letter will be sent via email.

Delegates who are not able to be accommodated as FREE delegates will be given an opportunity to be a PAID delegate (space permitting). A booking confirmation letter will then be sent to those paying delegates. The SACSC reserves the right to make any changes necessary without prior notice.

REGISTRATION AND DETAILS

nurturing South Africa’s retail network

WORKSHOP DATES

VENUES

RENE ALBASINISACSC Head Office

PO Box 784937Sandton, 2146T +27 (0) 10 003 0228F to E +27 (0) 86 630 3916e-mail: rene@sacsc.org.za

FOR MORE INFORMATION CONTACT

Tel: +27 (0) 10 003 0228 www.sacsc.co.za

KWAZULU-NATAL Thursday 09 February 2017 Thursday 06 April 2017 Monday 12 June 2017 Thursday 10 August 2017 Thursday 05 October 2017

WESTERN CAPE Wednesday 01 February 2017 Tuesday 04 April 2017 Monday 05 June 2017 Tuesday 01 August 2017 Monday 02 October 2017

GAUTENG Tuesday 07 February 2017 Tuesday 11 April 2017 Wednesday 21 June 2017 Tuesday 08 August 2017 Tuesday 10 October 2017

KWAZULU-NATAL GatewayHotel: Corner of Centenary Boulevard & Twilight Drive, Umhlanga, 4321 T +27 (0) 31 536 9200

WESTERN CAPE TheCullinan: 1 Cullinan Street, Cape Town, 8001 T +27 (0) 21 415 4000

GAUTENG TheBalalaikaHotel: 20 Maude Street, Johannesburg, 2146 T +27 (0) 11 322 5000