in pursuit of emotions at the workplace
TRANSCRIPT
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In pursuit of emotions at the workplace
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Why are group emotions
important ?
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Cognitive Culture vs Emotional Culture
Sigal Barsade and Olivia A O’Neill, HBR 2016
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Emotions drive superior performance
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Emotional Contagion
Sigal Barsade
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The new workforce
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So let’s understand emotions
The Circumplex model of Emotions
Russell (1980)
ACTIVE
PASSIVE
PLEASANTUNPLEASANT
* Excited
* Happy
* RelaxedTired *
Bored *
Gloomy **
Content
Frustrated *
Angry *
NEUTRAL
Tense *
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During CHANGESympathy…
Compassion
Quy Huy, various research papers
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When
Hope … OptimismMOBILISING PEOPLE
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For
Joy… Playfulness
INNOVATION
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So how do we harness group
emotions ?
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Emotional Intelligence – Why it can matter more than IQ Daniel Goleman
(1995)
SELF AWARENES
S
SOCIAL AWARENES
S
SELF MANAGEMENT
RELATIONSHIP
MANAGEMENT
SELF
EMOTION REGULATION
SOCIAL
EMOTION RECOGNITION
Understanding Emotional Intelligence
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Leader Emotional Displays
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Conscious Emotion Management
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EstablishEmotion
Management
practices
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Let’s harness the power of
Group Emotions