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in5500 (previously inf5200) Computer Supported Co-operative Work Tone Bratteteig + Johanne Svanes Oskarsen Mari Sund Bruseth in5500: 23/1 2019

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Page 1: in5500 (previously inf5200) Computer Supported Co ... · computer supported cooperative work Tone Bratteteig, inf5500: 23/1 2019. Instituttfor Informatikk in5500 cscw course content

in5500(previouslyinf5200)ComputerSupportedCo-operativeWork

ToneBratteteig + JohanneSvanesOskarsenMariSundBruseth

in5500: 23/1 2019

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Institutt for Informatikk

whatiscomputersupportedcooperativework?

aimstounderstandthecomplexityofhumancooperationinteractingwith,andsupportedby,thingsarounduswiththepurposeofdesigningimprovedsupport

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

whatiscomputersupportedcooperativework?

ToneBratteteig,inf5500:23/12019

whatiscooperativework?

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Institutt for Informatikk

cooperativetool

woodmenwithtwo-handedsaw,Ringsaker,Hedmark1890-1920ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

cooperativetool– thetwo-handedsaw

ChristmastreeforReykjavik:KhamshajinyGunaratam(vice

mayorOslo)andDagurEggertsson(majorReykjavik)

ChristmastreeforNewcastle:ErnaSolberg(primeminister)&TrudeDrevland(previouslymayorBergen)

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

cooperativework

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

cooperativework

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

cooperativework

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

cooperativework

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

cooperativework

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

cooperativework

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

cooperativework

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

cooperativework

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

cooperativework

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

cooperativework

ToneBratteteig,inf5500:23/12019 TheInterventionCenteratOsloUniversityHospital

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Institutt for Informatikk

cooperativework

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

cooperativework

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

whatiscomputersupportedcooperativework?

aimstounderstandthecomplexityofhumancooperationinteractingwith,andsupportedby,thingsarounduswiththepurposeofdesigningimprovedsupport

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

whatiscscw?

aimsatunderstandingthecomplexityofhumancooperationinteractingwith,andsupportedby,thingsarounduswiththepurposeofdesigningimprovedsupport

•interplaybetweenwork&humanactivitywiththings&design•manyanalyticallevels:individual,groups,org.&society•manydifferenttheoriescanbeused+•addressesthecomplexityoftheusecontext•multi-disciplinary•design-oriented•opentochanges&challenges

computersupportedcooperativework

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

in5500cscw

coursecontent(purpose)

ThecourseaimstogiveanoverviewoftheresearchfieldComputerSupportedCooperativeWork(CSCW).ThearticlesanddiscussionsconcernconceptsandtheorieswithintheCSCWfield,variousapproaches toandwithintheresearchfield,studiesofuseofgroupwareanddiscussionsaboutdevelopment ofCSCW.

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Institutt for Informatikk

in5500cscw

learningoutcomes

ThecourseaimstogiveMasterstudentsininformaticsanoverviewoftheresearchfield ofCSCWthatcanconstituteabasisfortheirownresearchinthefield.Thestudentshouldbeabletogiveanaccountofthemostimportantresearchtraditionsandproblemstatementswithinthefield,andtheyshouldknow currentdebatesaboutCSCW.Furthermore,theyshouldknow somegroupwareexamples,andbeabletodiscuss someparticularitiesinthedevelopmentofCSCW.Emphasiswillbegiventotheirownpositioning withintheresearchfield.

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Institutt for Informatikk

in5500cscwstructureandorganization• onethemeeveryweek• readthemandatoryarticlesaboutthetheme(normally2)• prepareareadingnoteperarticle(summary/question/comment)• discussarticlesinclass

• smallgroups+plenary• basedonyourownnotes&givenquestions

requirements• 80%participationinclass(partofdiscussiondevelopment)• 80%readingnotes• 1quickcooperativewriting/drawingexercise(2people)• 1reportstudyingaconcept/theoryindepthapplyingittoacaseorcomparewithotherconcepts(grouporindividual)

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Institutt for Informatikk

in5500cscw

plan2019Structure&mandatorytasksparticipationin12classsessions(≈80%of15sessions)

deliverables:min.10readingnotes(≈80%of12weeklyreadings)collab.writingexercise(8/2)in-depthreport(9/5)(draftpresented3/4)

ToneBratteteig,inf5500:23/12019

IN5500 Spring 2019 (almost finished)weekdate themes for class literature Wed. 12.15-144 intro to the course

23/15 what is cscw and Schmidt&Bannon, Bowers et al

30/1 cooperative work Grudin, Cohen et al6 theories in cscw: work Schmidt 2011, Gasser groupware use

6/2 and work practices Star&Strauss, Strauss, Button&Harper ++ exercise due 8/27 cooperative work in IT Grinter, Beyene et al

13/2 Herbsleb et al, Procter et al. ++8 cooperative mobile work Luff&Heath, Kristoffersen&Ljungberg

20/2 Belotti&Bly,Ciolfi,Weilenmann,Taylor&Harper9 concepts in cscw: awareness Heath&Luff, Schmidt 2010

27/2 Gross,Dourish&Belotti,Heath et al10 concepts in cscw: coordination Carstensen&Sørensen, Gerson

6/3 mechanisms Schmidt&Simone,Star, Star&Griesemer,Orlikowski11 human-robot cooperation Mutlu&Forlizzi, Forlizzi&DiSalvo

13/3 Soma+.,Hinds et al,Ljungblad+,Beane&Orlikowski,Barret+12 cooperation with autonomous Klein++, Holmquist, Følstad&Brandtzæg

20/3 agents Dove et al.,Domingos,Yang&Newman,Huang&Mutlu13 design (and participatory design) Carstensen&Schmidt,Robinson

27/3 of CSCW Bratteteig&Wagner,Kensing&Blomberg,Robertson14 presentation of report draft presentation of

3/4 report draft15 cscw outside work: in the home Bratteteig&Wagner,Verne&Bratteteig

10/4 Edwards&Grinter,Ballegaard,Bowers,Corbin&Strauss,16 Easter holiday holiday Mon 15 -

17/4 Mon 22/417 cscw outside work: virtual worlds Nardi&Harris,NEW PAPER

24/4 & social media Scissors+,Xu+,Wong+,Peter+,Wang+,Bardzell+ 18 holiday Wed 1/5

1/5 19 infrastructure & digital ecologies Monteiro++,Jung++

8/5 Star&Ruhleder,Lee&Schmidt,Grisot&Vassilakopoulou,Star,Karasti report due 9/520 guest lecture: Dave Randall holiday Friday 17/5

15/5 21 summary & hints for the exam

22/5 Schmidt&Bannon,Robertson&Wagner,Crabtree++22 holiday Thur 30/5

29/5 23 oral exam Monday 3 & Tuesday 4

3/6

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Institutt for Informatikk

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

in5500cscw

ToneBratteteig,inf5500:23/12019

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in5500cscw

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

in5500cscw

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

in5500cscw

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

in5500cscw

ToneBratteteig,inf5500:23/12019

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Institutt for Informatikk

in5500cscw

aimstounderstandthecomplexityofhumancooperationinteractingwith,andsupportedby,thingsarounduswiththepurposeofdesigningimprovedsupport

Courseaims- overviewoftheresearchfield- conceptualunderstanding- developyourownposition

ToneBratteteig,inf5500:23/12019