inclusion or “losing the will to live”?
TRANSCRIPT
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Inclusion or “losing the will to live”?
3 November 2009
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Ken Stoner
28th April 1935
- 14th August 2006
Founding Chairman:IT Can Help (BCS)
BCS IT Can Help
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BCS IT Can Help
•240 Volunteers – 1 part time BCS Executive
•Across UK – England, Scotland, Wales, NI
• In last 2 years
– assisted > 1100 people
– helped > 3000 times
•Hardware/software problems and gainingconfidence in using computer
•DO NOT offer IT training
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BCS IT Can HelpStructure/Opportunities
• UK Management Group
• National/Area Organisers
• County/District Coordinators
• IT Support Volunteers
• Other support - admin/publicity
Help from other parts of BCS
• YPG Projects – database, workshops
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Assistance
1.Internet
2.Troubleshooting
3.Software support
4.Hardware Support
5.Installation
6.Training
7.Miscellaneous
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Assistance by type 2009
Technical
help 38%
Software
23%
ATsoftware
11%
Setup 10%
Advice 3%Training
15%
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Can IT make a difference?......
I literally squealed with pleasure – it made such a difference !
Most of my contactsand customers haveno idea that I’m blind
From “Doing IT differently” by RADAR
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BCS IT Can Help Clients 1
1. Sensory - sight, hearing, speech
2. Mobility – dexterity, mobility
3. Hidden – e.g. learning disabilities4. Multiple disabilities
5. Progressive – changing needs
6. Ageing population
(age-related impairments)
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BCS IT Can Help Clients 2
• Low income
• Old/ second hand computers/software
• Isolation – difficult to get help/advice
• Restricted chances for education/employment
• Low level of IT knowledge
• Changes and incompatibility
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8/3/2019 Inclusion or “losing the will to live”?
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Suggestions
• Can we design for all?Include & consider users for design& context
• Backward compatibility
• Avoid free & evaluation software
(MS Word 2003-07)
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8/3/2019 Inclusion or “losing the will to live”?
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Suggestions
• Magnifier or reader in IT system design
- online ticket booking experience
• Multi-modal online training
- video or sounds
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Suggestions
• Hardware driver, manual availability forolder equipment
•
Cost of Assistive Technologies &software
• BCS SFIA* on „Inclusivity‟ or IT for
disabled people.
* Skill Framework for the Information Age
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•Technology & Interface Design approach• SCUF
– Simple
– Consistent
– Usable
– Familiar
Suggestions
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One Example SCUF
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Usability evaluation
Presentation to insert name here 15
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Gesture Interface
Presentation to insert name here 16
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•http://www.inclusivedesigntoolkit.com
•
http://www.easylineplus.com/ •http://www.itcanhelp.org.uk
•
Usability Lab at Glyndwr
Links
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Q & A / DISCUSSION
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Thanks
Bob Twitchin – [email protected]
Peter Allison – [email protected]
Monir Bhuiyan – [email protected]
or
IT Can Help – [email protected]