*Available on pdvConnect Pro version only.

Walkthrough NotesDocument issues and take notes with voice and photos while performing property walkthroughs. Reduces paperwork, helps avoid missing important details and is faster than manual note taking.

Maintenance RequestCreate requests while out in the field reviewing properties and include photos of issues. Once the request has been completed, workers can

respond with voice. All messages can be viewed and prioritized by subject from the pdvConnect Communications Console. The date and time-stamped messages can be forwarded and archived.

Work Order Start/CompleteDocument when workers begin and finish work, with or without location to help track status and avoid possible disputes. Workers can also enter work order numbers to manage workflow easily. Office staff can track status and send text updates

or confirmations from the pdvConnect Communications Console.

Security Checks Security guards can select a customized message such as “West Garage Secure” speak their message, add an optional photo and go to the next routine patrol area. Office staff can locate a guard closest to an address and dispatch via text message quickly.

Increase Productivity and Improve ServiceRespond more quickly to issues and spend more time assisting your clients

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pdvConnect Advantages

pdvConnect is an easy to use and efficient workforce

management solution that lets managers and administrators

not only GPS track their mobile workers but also obtain detailed

information regarding field events and status in the field. Back in

the office, incoming field data, including photos, GPS locations

and voice descriptions, are easily prioritized and managed from a

web-based portal and are archived into a customer’s CRM system

or used to create valuable reports.

pdvConnect helps you prioritize incoming issues by sending

messages with customized subject lines into the office. This allows

the staff to handle the more urgent messages first rather than the

typical first in first out method of voice calls.

Benefits At a Glance • Communicate efficiently with detailed data and

photos from the field that can be saved to CRM

• Improve productivity by reducing inbound calls and on-hold times from field workers

• Locate, track and monitor status and availability of mobile workers to increase performance

• Pinpoint the time, date, entry/exit at a customer location with Geofencing location alerts

• Produce activity and management reports (Stop time, Clock In/Out, Begin/End Job) that can help identify opportunities or potential risks

Now with iPhone & Android Support

Improve operational efficiency and enhance customer service with pdvConnect’s workforce management solution.

All workers’ color-coded statuses and locations are visible on a map so they can be contacted via text message.

pdvConnect enables managers and workers select a pre-defined subject line, voice record, take photos and communicate without delays. Front desk staff and managers can prior-itize incoming communications by scanning message subjects, viewing photos, time and date stamps.

Message: #11Subject: Maintenance RequestReference: 234Time: 1:23From: JeffMobile: 9876544585

GPS: 99.08769.98.8755

Communicate More Efficiently with Staff

• Reduce incoming voice calls from the field by as much as 50% or more and accomplish more tasks

• Identify the subject of calls before listening to each one to easily prioritize and handle calls based on importance

• Distribute the workload evenly among all office workers

• Locate one or more workers at a time on the same map to see their locations, send text, and receive voice replies

• Compare the workers’ location to the proximity of an address and dispatch workers quickly

• Contact drivers while they are out in the field and get responses faster, and more jobs completed

• Archive, forward and create reports to track customer issues and reduce occurrences proactively

Manage Workers with Operational Ease

• Include optional photos and location to improve accountability, solve issues and mitigate disputes

• Drastically reduce time spent on-hold that results in lost productivity

• Reduce driver distraction and minimize risk and liability with voice response to text messages

• Monitor driving speed with tracking and alerts

• Confirm delivery and service and eliminate illegible paperwork with Mobile Forms

• Confirm that messages were received

• Get answers from the office/managers while in the field to complete jobs and reduce follow up calls

For More Information: On the web at: pdvconnect.comCall: 866-902-6245Email: sales@pdvconnect.com

Photo and location capabilities are only available in pdvConnect Pro version. For more information on pdvConnect Pro and pdvConnect Standard go to

pdvconnect.com. GPS Location: Requires GPS enabled device. GPS reliability varies by environment ©2015 pdvWireless. All rights reserved.