increasing value connectedness - tibco software...conversational ui’s ai + automation innovation...

16

Upload: others

Post on 06-Jul-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology
Page 2: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

INCREASING VALUE AND GTM OF B2B CONNECTEDNESS WITH API ECONOMY

Page 3: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

DIGITAL BEAUTY IS MORE THAN SKIN DEEP

From Digital Illusion to Digital Reality

Page 4: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

Demands of Digital Reality…

Deliver 1:1 experiences at

scale, and operate at the speed of the

market.Seamless integration between

business and technology

Customer demand is driving urgency to

reimagine, reshape and retool

Modernization of enterprise systems

is driving a perfect storm of three

forces – the rise of connectedness,

automation, and AI

Page 5: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

How we have seen the evolution of Digital Capabilities

Legacy

Evol

utio

n

Future Proofing

DIGITAL INFRASTRUCTURE (SYSTEMS OF RECORD)

DATA INTELLIGENCE (SYSTEMS OF INSIGHT)

PERFORMANCE ENGAGEMENT (SYSTEMS OF EMPOWERMENT)

DATA MONETIZATION (ENHANCE VALUE CHAIN)

USER GENERATED PRODUCTS (SYSTEMS OF INNOVATION)

CHANNEL-LESS SERVICES (SYSTEMS OF DIFFERENTIATION)

5

3

1

2

4

61

3

5

4

2

6

Page 6: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

Our Offerings in the forms of Experience and Operations

Customer Experience Solutions

Digital / Virtual Work Force

Insights, Streaming & Analytics

B2B and Partner Ecosystems

Internal Integration and Operations

Core Systems / Records

Customer Journey Mgmt.Channel Less Customer InteractionsEnabling Partner Self-Service

Connecting Systems of Engagement to Records

Simplifying Business Processes

Enabling API and Microservices Unlocking Legacy Assets and Services

Real Time DecisionsSales Force InnovationsConversational UI’s

AI + Automation

InnovationHubs

DesignStudios

Startup & Partner Ecosystems

Culture of Learning

Digital OperationsEnabling Digital Experience

Page 7: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

A Manifesto for Digital Operations Connectivity requirements…

Next Generation

Connectivity

Continuous Product-Service Consumerization

Parallel, Iterative Business Driven Releases

Multi-speed, Agile and IntegratedOperating Teams

Design for unlocking legacy, hyper connecting ecosystem and orchestratingModern, web scale capabilities

Cloud Savvy and Cloud Agnostic, Elastic,

Portable Architecture and Technology

Flawless, Nimble and automated Technology

Execution Cycles

Page 8: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

We apply a NEW – RENEW Strategy to B2B Connectivity Modernization…

B2B, EDI, MFT

RENEWTHE

CORE

INNOVATE INTONEW

Digitization Journey APIs

Page 9: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

Key Drivers for B2B / EDI Modernization

Faster Partner Onboarding

EDI Visibility

Solution Rationalization

Lower TCO

Page 10: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

EDI Modernization Success Story

Challenge Solution Value Delivered

Faster Partner Onboarding

New Partner Onboarding: 3 – 4 Months

Changes to existing partners: 4 – 6 Weeks

Infosys API Framework for B2B and SmartMap solution

New Partner Onboarding: 2 – 4 Weeks

Changes to existing partners: 1 – 5 Days

Solution Rationalization 1000+ EDI maps

Generic map design + Infosys SmartMap Solution

< 200 MapsFaster MigrationSimplified maintenanceSmall solution footprint

EDI Visibility Multiple points of FailureLack of single message view

A comprehensive message tracking solutionll

Simplified operationsFaster issue resolutionAutomated message monitoring

Page 11: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

Faster Partner Onboarding using Infosys SmartMap for B2B

Configurable Rules Driven No Code Changes

Reduced process

overhead

Page 12: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

Message Visibility and API plug-in

Message Tracking Process Visibility Business Analytics and Insights

Technical Users Functional Users Business Users

Trading Partner VAN

B2Bi Comm. Gateway

ERP

Trading Partner Enterprise

Purchase Order

PO Ack.

ASN

Invoice

Payment

Page 13: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

Advantage B2B Connectivity with APIs

EDIB2B APIs

Sharing data for Digital channels – Mobile, Web• Order Status• Claim Status• Product and Pricing

information

Tools and Accelerators• Partner Onboarding• Configuration updates

/ changes• Message visibility

Page 14: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

A business-specific solution from TIBCO and Infosys

TIBCO BusinessConnect +

TIBCO BusinessWorks + API PLATFORM

Integratedwith DevOps

Any cloud / platform support

Integrated with QA tools

Pluggable common codes

Server-less frameworks

Container-based frameworks

Retail / commerce

Consumer banking

Supply chain partner interaction

Manufacturing plant systems

Smart APIs for utilities

Insurance agencies interaction

Healthcare compliance APIs

Parts and overhaul management

Infosys microservices

Technologyplatform

API for every business

API as a Service

Page 15: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

Our E2E Digital Pentagon

IDDE

Seattle

Los Angeles

New York London

Berlin

Amsterdam

Indianapolis

Providence

San Francisco

Sydney

Richardson

Hartford

India

Raleigh

Marsaille“THE STRING OF PEARLS”

digital

Page 16: INCREASING VALUE CONNECTEDNESS - TIBCO Software...Conversational UI’s AI + Automation Innovation Hubs Design Studios Startup & Partner Ecosystems ... Portable Architecture and Technology

© 2018 Infosys Limited, Bengaluru, India. All Rights Reserved. Infosys believes the information in this document is accurate as of its publication date; such information is subject to change without notice. Infosysacknowledges the proprietary rights of other companies to the trademarks, product names and such other intellectual property rights mentioned in this document. Except as expressly permitted, neither thisdocumentation nor any part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, printing, photocopying, recording or otherwise, without theprior permission of Infosys Limited and/ or any named intellectual property rights holders under this document.

THANK YOU