indian aviation price wars & more
TRANSCRIPT
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INDIAN AVIATION: PRICE
WARS & MORE
GROUP-7
DIPANJAN DE
EKTA SHARMAAKASH VASHISHTHA
MOHIT GUPTA
BHANU SINGH
KAUSTABH DALAL
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Examine the innovative schemes initiated by three
airlines in 2002. JET AIRWAYS
It offered the frequent flyer scheme called Jet privilege schemeunder three different levels; JP Blue, JP Silver, JP Gold depending
on number of miles flown. J A also tied up with various hotel groupslike the Oberoi Hotels and Radisson.
INDIAN AIRLINES
APEXAdvanced Purchase Excursion under U can fly campaign.
Wings of freedomOffered unlimited travel for 7 days within thedomestic network for both economy class and business class
Bharat Darshan tourUnlimited travel for passengers throughoutIndia on purchase of tickets worth more than Rs 80000.
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SAHARA AIRLINESSixer and Super Sixer schemesIt offered a six flight coupon ticket for
any six sectors and the main USP was that no advance booking wasrequired.
Steal a seatOnline bid scheme where base price was Re 1 and was
open for passengers flying 25 days later.
Bid n Win Intended to make travel exciting, interactive and
enjoyable by providing an opportunity to win a wide range of gifts.
Wings & WheelsComplementary AC coach services which provided
pick up and drop facility for passengers to the airport.
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Do you think promotional programs undertaken by
Airlines are likely to increase customer base andcontribute to corporate viability?
The answer is Yes, provided the company can properly integrate its
marketing strategies with overall long term as well as short term
objectives This could be justified by the following-
Integrating marketing strategies - Air Sahara which allowed 10 %commission to the ticketing brokers but at the same time it should also benoted that these agents do not take undue advantage and hamper the image
and position of the Airline in the views of customers.
Providing customer delight - Service standards should be well maintained
and should surpass customer expectations so that the company can attract
as well as retain the customers as in the case of Jet Airways.
Targetting the middle class segment -Thepromotion is necessary because
it is required to attract customers who were travelling by trains due to much
lesser fares and the flights were taken with empty seats to destinations.
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Is the intense rivalry exhibited through
price cutting(by industry participants) undermining their
viability in the long run?
No we do not think that the price cutting strategy will have an
adverse affect on their capability in the long run.
Price discipline - As long as price discipline is maintained
where pricing practices lead to cost recovery and profit
margins viability will not be a problem.
Strong passenger traffic growth- With the advent of pricingand other promotional techniques CAGR has increased from
13% to 19% during 2006-2011
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Rising disposable income - Disposable income of the middle
class has increased considerably which has helped air travel
in gaining wider acceptance.
Low penetration level - Air travel penetration in India is less
than half of that in China where people take 0.2 trips per
person per year; indicating strong long term growth potential.
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