04/08/23 Anurag Gangal, Director and Professor, JU

1

Management, Leadership and Communication

Indian Police:Trends – Current Patterns

and Options – Policy and Choices

andDepartment of Political Science

University of Jammu

04/08/23 Anurag Gangal, Director and Professor, JU

2

Leadership

Communication

Management

04/08/23 Anurag Gangal, Director and Professor, JU

3

Existing Management Trends in Indian Police - I

1. Hierarchical2. Top to Bottom –

Vertical3. Not to Question Why

but to Do and Die4. Superior is THE BOSS5. Subordinate=Inferior

andDepartment of Political Science

University of Jammu

Top Person

SubordinateSubordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

04/08/23 Anurag Gangal, Director and Professor, JU

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Existing Management Chart of Indian Police – II

and Department of Political ScienceUniversity of Jammu

Top Person

Subordinate Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

Subordinate

04/08/23 Anurag Gangal, Director and Professor, JU

5

Existing Management’s Impact on Indian Police

1. Stress2. Frustration3. Low Paid Uncertain Hours of Job4. Generally Shabby Work Conditions5. Recurring Public Instances of Indiscipline6. Suicidal Tendencies and Cruel Orientation7. Human Rights Violations Occur Then8. Corruption9. Poor Work Culture and Ethos10. Ineffective Accountability

andDepartment of Political Science

University of Jammu

04/08/23 Anurag Gangal, Director and Professor, JU

6

Existing Leadership Trends in Indian Police

Authoritarian Single Line Vertically Downwards Too Commanding Not so Human Face Workforce Instead of Service

Orientation Overworked and Stressed and Irritated Distance and Inequality Between

Leader and Led

andDepartment of Political Science

University of Jammu

04/08/23 Anurag Gangal, Director and Professor, JU

7

Existing Communication Trends in Indian Police

Weak Feedback System More of Drill and Routine Upgradation Weak Complaint Redressal System People Opt to Opt Away from Police Widespread Image Based on Criminalisation

of Police Weak Communication Network Weak Public Relations Obsolete Technology

andDepartment of Political Science

University of Jammu

04/08/23 Anurag Gangal, Director and Professor, JU

8

Latest Management Options for Indian Police - I

Preserving Organisation Paradigmatically; State-of-the-art Learning and Working; Impartiality; Setting Examples; Being Just, Kind and Firm; Providing Security and Cover;

andDepartment of Political Science

University of Jammu

04/08/23 Anurag Gangal, Director and Professor, JU

9

Latest Management Options for Indian Police - II

Ensuring Humanly Possible Work Hours; Creating Healthy and Happy Work Culture and

Climate; Caring for All Workmates; Maintaining, Observing and Institutionalising

Organisational Discipline; Encouraging, Rewarding and Punishing According to

Quality of Performance and Work; Ensuring Efficiency and Due Process;

andDepartment of Political Science

University of Jammu

04/08/23 Anurag Gangal, Director and Professor, JU

10

Latest Management Options for Indian Police - III

Discerning Ability Anent an Emergency Situation versus Routine Processes;

Judicious Easy Accessibility; Democratic Decision Making with Efficiency; Strengthening Organisational and Human Resources

Endurance in Health, Psychology and Cultural Unity; Combining Accountability, Quality, Autonomy and

Efficiency; Encouraging Creativity, Initiative and Enthusiasm in

Work and Performance;

andDepartment of Political Science

University of Jammu

04/08/23 Anurag Gangal, Director and Professor, JU

11

Latest Management Options for Indian Police – IV

Showing Special Respect to Overall In-service Institutional Hierarchy, Seniority and Experience.

Every Decision Must Benefit Everyone Within the Organisational, Institutional and Work-Performance Jurisdiction of the Larger Establishment from the Top Management to Lowest Paid Rand and File Personnel and Clients/Citizens.

Human Face Organisational Image and Work Ethos.

Police as a Public Service and Not as a Workforce.

andDepartment of Political Science

University of Jammu

04/08/23 Anurag Gangal, Director and Professor, JU

12

Latest Leadership Options for Indian Police

Listening, Conceiving; Assuaging; Resolving; Honesty; Motivation Impartiality Professionalism Accessibility.

andDepartment of Political Science

University of Jammu

04/08/23 Anurag Gangal, Director and Professor, JU

13

Latest Communication Options for Indian Police - I

Continuous 24 Hours Feedback System; Continuous System of Information and

Knowledge Upgradation for Every Employee;

Efficient Complaint and Frustration Rectification System;

Intent and Spirit of Work to be Given Top Priority Alongwith Actual Work Performance;

andDepartment of Political Science

University of Jammu

04/08/23 Anurag Gangal, Director and Professor, JU

14

Latest Communication Options for Indian Police - II

Showing Human Face, Professional Outlook and Efficient Disposal of Work to the Public;

Enhancing the Human Face Image in the Eyes of the Public;

Police Academies Must Become Certificates, Diplomas and Degrees Awarding Higher Institutions of Learning like Universities.

andDepartment of Political Science

University of Jammu

04/08/23 Anurag Gangal, Director and Professor, JU

15

andDepartment of Political Science

University of Jammu

This powerpoint projection presented on Wednesday, 25 February 2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon

-- I

Asian Human Rights Commission, http://www.ahrchk.net/pub/mainfile.php/rol_hr_asia/218/

Bedi, Kiran, Leadership and Governance: As I See It, Sterling Publishers, New Delhi: 2008.

Bedi, Kiran, “Revive the Indian Police Leadership”, Economic Times, 08 December 2008, New Delhi.

Bedi Kiran, What Went Wrong? & Continues, UBS Publishers, New Delhi: 2003.

04/08/23 Anurag Gangal, Director and Professor, JU

16

andDepartment of Political Science

University of Jammu

This powerpoint projection presented on Wednesday, 25 February 2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon

-- IIChandra, Kumar Rajesh, “Training Strategy to Affect Behavioral and Attitudinal Change in the Police Personnel”, http://www.bprd.gov.in/writereaddata/linkimages/All%20India%20Police%20Science%20Congress-Rajesh%20Chandra5488176921.pdf

Danske, Lone Lindholt, Human Rights and the Police in Transitional Countries, Martinus Nijhoff Publishers, Hague: 2003.

Gupta, K.N., The Indian Police and Vigilance in the Twenty-first Century, Anmol Publications, New Delhi 2002.

Greene, Jack R. (Editor), The Encyclopaedia of Police Science, Third Edition, Volume 1- A-I, Index, CRC Press, Routledge: 2007.

04/08/23 Anurag Gangal, Director and Professor, JU

17

andDepartment of Political Science

University of Jammu

This powerpoint projection presented on Wednesday, 25 February 2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon

-- IIIJagdish, Angadi, “Police Behaviour Inhuman”, Deccan Herald, 10 March 2008, Bangalore.

Mukerjee, Doel, “Police Reform Initiatives India”, http://www.humanrightsinitiative.org/publications/police/policereforminitiativeindia.pdf

Commonwealth Human Rights Publication, 2003.Reddy, Mahendar, M., “IT Vision for Indian Police 2020”, http://bprd.gov.in/writereaddata/mainlinkFile/File1534.pdf

Saxena, Anil, K., Professionalism in Indian Police, APH Publishing, New Delhi: 1997.

04/08/23 Anurag Gangal, Director and Professor, JU

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andDepartment of Political Science

University of Jammu

This powerpoint projection presented on Wednesday, 25 February 2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon

-- IV

Stevens, Dennis J., An Introduction to American Policing, Jones & Bartlett Publishers, London:2009.

Vadackumchery, James, Indian Police 2001: What Went Wrong Here?, APH Publishing, New Delhi: 1998.

Verma, Arvind, The Indian Police: A Critical Evaluation, Daya Books, New Delhi: 2005.