indicators of performance measurement and benchmarking

50
ة السعوديةكة العربيوول اللعاليتعلين ا وزارة الهعة الوجوعة جاوم بالسلفيعلية ال كلاضيات قسن الريKingdom of Saudi Arabia Ministry of Higher Education Majmaah University College Of Sciences Department of Mathematics Indicators of Performance Measurement and Benchmarking April 2014

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Page 1: Indicators of Performance Measurement and Benchmarking

الوولكة العربية السعودية

وزارة التعلين العالي

جاهعة الوجوعة

كلية العلوم بالسلفي

قسن الرياضيات

Kingdom of Saudi Arabia

Ministry of Higher Education

Majmaah University

College Of Sciences

Department of Mathematics

Indicators of Performance

Measurement and Benchmarking

April 2014

Page 2: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 1 Mathematics Department

Contents

List of Tables .................................................................................................................................... 3

List of Figures .................................................................................................................................. 4

Introduction ..................................................................................................................................... 5

First: Indicators to measure performance .................................................................................. 5

Importance of indicators to measure performance ....................................................................... 5

Types of indicators to measure performance ............................................................................... 5

Terms and definitions ................................................................................................................. 5

How to choose indicators to measure performance at Majmaah University ................................. 6

Performance indicators for the math program in 1434-1435 ......................................................... 8

Indicator 1 to assess the overall quality of students learning at the university.......................... 8

Indicator 2: The ratio of students to faculty members ............................................................... 9

Indicator 3: Number of faculty members with doctorate qualifications certified ................... 10

Indicator 4: The percentage of students who have completed the minimum period successfully

..................................................................................................................................................... 10

Indicator 5: The ratio of the number of students to numbers of the administrative cadre ..... 10

The indicator 6: Evaluation of students for guidance the student and academic .................... 11

Questionnaire (3) Evaluation for student and academic guidance .............................................. 11

Indicator 7: number of titles of books in the library for students ............................................ 13

Indicator 8: proportion of faculty members, the Saudis to the total faculty ............................ 14

Indicator 9: The proportion of the number of technicians to the number of university

laboratories ................................................................................................................................. 14

Indicator 10: number of e-services provided by the University for its employees ................... 15

Indicator 11: The level of job satisfaction for faculty members ............................................... 15

Questionnaire (5) job satisfaction for faculty members ............................................................. 15

Indicator 12: Percentage of satisfaction of beneficiaries of the university administrative

services ........................................................................................................................................ 18

Questionnaire (6) satisfaction of beneficiaries of administrative services for the University ...... 18

Indicator 13: growth rates in the number of admissions at the University of the number of

branches ...................................................................................................................................... 20

Indicator 14: Estimation of students overall quality courses ................................................... 21

The results of a questionnaire 2 calendar scheduled ................................................................ 21

Indicator 15: Rate of students entrants programs who completed the first year successfully 33

Indicator 16: Student Assessment of Library Services ............................................................. 33

Page 3: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 2 Mathematics Department

Indicator 17: Percentage of the members of the full-time faculty who have at least one search

tightly in the past year ................................................................................................................ 33

Indicator 18: The number of community education programs provided in accordance with

the number of sections ............................................................................................................... 34

Indicator 19: Number of student activities held annually ........................................................ 34

Indicator 20: Number of care programs for students with the special needs .......................... 34

Indicator 21: Number of training programs implemented by university faculty members and

administrators in the areas of knowledge of renewable ............................................................ 35

Indicator 22: The number of administrative departments that have an integrated

management organization to the total number of sections ....................................................... 35

Indicator 23: Percentage of intelligent operating facilities and the possibilities of the

Department of Mathematics College of Science Zulfi ............................................................... 35

Indicator 24: Percentage of courses in which the evaluation for students during the academic

year ............................................................................................................................................. 36

Indicator 25: Percentage of programs subject to an independent internal review .................. 36

Indicator 26: Percentage of programs subject to an independent external review of the levels

of student achievement ............................................................................................................... 37

Indicator 27: Percentage of graduates from undergraduate programs who are in a period of 6

months of graduation ................................................................................................................. 37

Indicator 28: The number of computers for each student provided the Department of

Mathematics ............................................................................................................................... 37

Second: Benchmarking .................................................................................................................. 38

Importance of benchmarking .................................................................................................... 39

Benchmarking has on two axes: ................................................................................................ 39

Comparison with self.................................................................................................................. 39

Comparison with the corresponding programs accredited ...................................................... 49

Page 4: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 3 Mathematics Department

List of Tables Table 1: Number of faculty members ........................................................................... 9 Table 2 : the number of students enrolled ...................................................................... 9 Table 3: Student cases semester 341............................................................................. 9 Table 4: Number of faculty members ......................................................................... 10 Table 5: The Percentage of students who completed a minimum of duration

successfully ................................................................................................................ 10 Table 6 : The ratio of the number of students to numbers of the administrative cadre . 10 Table 7: ratios employ / enrollment of graduates Postgraduate programs ................... 11 Table 8: the numbers of the administrative staff ......................................................... 11 Table 9 : number of students enrolled ......................................................................... 14 Table 10: laboratories ................................................................................................. 14 Table 11: The number University E-services .............................................................. 15 Table 22 : growth rates in the number of students admitted the university ................. 20 Table 13: Percentage of students passing the first year successfully .......................... 33 Table 14: numbers of faculty members ...................................................................... 33 Table 15: Number of scientific research Court ........................................................... 34 Table 16: the number of community education programs offered ............................... 34 Table 17: Number of student activities non-descriptive .............................................. 34 Table 21 : the number of care programs for students with the special needs ................ 34 Table 29 : the number of training programs in the fields of knowledge of renewable .. 35 Table 20: the level of the administrative organization ................................................ 35 Table 21: intelligent operating ratio for university buildings and its Academic units.. 35 Table 22 : ratio of courses in which the evaluation for students during the academic

year ............................................................................................................................ 36 Table 22 : ratio of programs subject to an independent internal review ....................... 36 Table 22 : Ratio of programs subject to an independent external review ..................... 37 Table 25: ratios employ / enrollment of graduate students graduate programs ............ 37 Table 26: the number of computers provided for students .......................................... 37 Table 22 : the number of enrolled students ................................................................. 37 Table 28: Evaluation of faculty members by students ................................................ 42 Table 29 : Statistics showing the status of student ....................................................... 43 Table 23 : Statistics showing details of the students without the burden ...................... 43 Table 22 : Statistical assessments show students without the burden ........................... 44 Table 22 : Statistics showing the distribution of students at levels .............................. 45 Table 22 : Estimates of graduate students on the basis of graduation semester ............ 46 Table 22 : Statistics shows the results of the Second semester 33/1434 ....................... 47

Page 5: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 4 Mathematics Department

List of Figures

Figure 1: The number of indicators to measure performance at Majmaah University .......................... 6

Figure 2 : Distribution of numbers of the indicators according the standard ......................................... 7

Figure 2 : The results of a questionnaire (1) Evaluation the student's experience ................................. 8

Figure 2 : The results of a questionnaire (1) Evaluation the student's experience ................................. 8

Figure 5: Evaluation of faculty members by students........................................................................ 42

Figure 6: The case of students in the Department of Mathematics .................................................... 43

Figure 7: Details of students without the burden ............................................................................... 44

Figure 8: Assessments of students without the burden ...................................................................... 45

Figure 9: Distribution of students at levels ....................................................................................... 46

Figure 10: Estimates of the graduates based on graduation semester ................................................. 47

Figure 11 : Results success rates of students in courses .................................................................... 48

Page 6: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 5 Mathematics Department

Introduction

In the context of interest in the development of program performance and educational institutions

provide indicators to measure the performance of statistical data and information that enables the

decision maker to measure progress in achieving the strategic objectives, and to facilitate decision-

making based on evidence.

Then comes the benchmarking, measuring and evaluating the performance of these institutions, and to

identify deficiencies which, in comparison to others, and work on them, and the achievement of

quality in the performance of educational services. The widespread application of this approach in the

local units in the past few years in many countries such as the United States, Britain, and Japan

Performance indicators and benchmarking is a powerful tool to support the programs of educational

institutions to organize their capacity to develop both internal processes, in order to be at the top and

winning citizen satisfaction and highly efficient.

First: Indicators to measure performance

Importance of indicators to measure performance 1. Set and measure progress towards achieving the strategic objectives

2. Helping owners of the authority to make decisions based on correct and accurate information

3. Performance monitoring for the purpose of comparison with other universities and programs

4. Ensuring transparency and accountability

5. Calendar facilitates the process of institutional and programmatic.

Types of indicators to measure performance

1. Quantitative indicators: such as statistics and various digital data. 2. Quality indicators: as a measure of level of user satisfaction.

Terms and definitions

Students: A term includes male and female students enrolled in programs offered by the university .

Faculty members: Participants in the process of teaching and research at the University of

campaign Ph.D. from males and females (assistant professor, associate professor, professor), or in the

judgment of the master's degree (lecturer (

Administrative Staff: Employees who perform tasks and assistance services of an

administrative nature and in units of the University of males and females.

• Measuring Performance Index (MPIs): are measures of statistical data and

information that allows the comparison and monitoring of progress towards the achievement

of strategic objectives, and measure the achievement of the university / program objectives.

Page 7: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 6 Mathematics Department

• Reference value (Benchmark): The points are the levels compared with Universities /

peer programs are used to evaluate performance, and is a tool for self-improvement for

universities / programs and to understand the process and to identify and adapt best practices.

• Measurement Tool: It is the way in which data are collected and statistical information

on its way to calculate the value of the indicator, such as the questionnaires, tables and so on. • The provider of the data: this unity is (College / Deanship / management) that the

process of applying the measurement tool and the collection of the statistical data and

information and to provide the central authority of the data by the university.

How to choose indicators to measure performance at Majmaah University

Indicators were chosen to measure performance based on the importance of these indicators in the

current stage and future of the University, taking into account the potential for applying these

indicators and measurement during the academic year 34-1435 h. The committee studying the

indicators proposed by the National Assessment and Accreditation and number (33) was chosen as an

indicator of the number (17) an indication of them.

The committee also reviewed the performance measurement indicators contained in the Strategic Plan

for the University was chosen as the number (11) and thus an indication of which was completed a

number of indicators to measure the performance of the University of reaching twenty-eight (28)

indicator.

Figure 1: The number of indicators to measure performance at Majmaah University

Indicators that serve the

strategic plan for the

University 11

Suggested indicators from the National 17

Page 8: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 7 Mathematics Department

Figure 2: Distribution of numbers of the indicators according the standard

Management of quality assurance

and improvement; 4%

Learning and teaching; 11% Department of

Management and services; 5%

Learning resource; 2%

The facilities and fittings; 2%

Scientific research; 1%

Recruitment processes; 2%

Relations with the community; 1%

Page 9: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 8 Mathematics Department

Performance indicators for the math program in 1434-1435

Indicator 1 to assess the overall quality of students learning at the university

Figure 3: The results of a questionnaire (1) Evaluation the student's experience

Figure 4: The results of a questionnaire (1) Evaluation the student's experience

0

20

40

60

80

100

120

140

160

180

200

Strongly Agree Agree Neutral DisagreeStrongly Disagree

0

20

40

60

80

100

120

140

Q1

Q2

Q3

Q4

Q5

Q6

Q7

Q8

Q9

Q1

0

Q1

1

Q1

2

Q1

3

Q1

4

Q15

Q16

Q17

Q1

8

Q1

9

Q2

0

Page 10: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 9 Mathematics Department

Indicator 2: The ratio of students to faculty members

Table 1: Number of faculty members

Table 2: the number of students enrolled

Percentage % The number of faculty

members

The number

of students

enrolled (341 )

Program Program

Code College

10.57 19 201 Math MATH Science

Table 3: Student cases semester 341

Colleg

e

Pro

gram

Code

Pro

gram

Acad

emic

rank

Who

on

the

job

Full-tim

e

academ

ic

Sch

olarsh

ip

Seconded

(seconded) T

he S

audis

Non-Saudis

(contractors)

Science Math Math

Professor 3 0 3

Associate

Professor

2

0 2

Assistant

Professor

12

0 12

Lecturer 4

2 2

Total 21

2 19

Teaching

Assistant

7

4

6 0

Total 28 8 19

Colleg

e

Pro

gram

Code

Pro

gram

Student cases (341 )

Reg

ular

Apolo

gy

With

draw

n

A comma-

separated

Academically

Pleated

credit

Gradua

te

Total

Scien

ce

MAT

H

Mat

h

21

3 7 35 6 1 77

33

9

Page 11: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 10 Mathematics Department

Indicator 3: Number of faculty members with doctorate qualifications certified Table 4: Number of faculty members

Colleg

e

Pro

gram

Code

Pro

gram

Acad

emic ran

k

Who o

n th

e job

Full-tim

e

academ

ic

Sch

olarsh

ip

Seconded

(seconded) T

he S

audis

Non-Saudis

(contractors)

Science Math Math

Professor 3 0 3

Associate

Professor

2

0 2

Assistant

Professor

12

0 12

Total 17

0 17

Indicator 4: The percentage of students who have completed the minimum period successfully Table 5: The Percentage of students who completed a minimum of duration successfully

Colleg

e

Pro

gram

Code

Pro

gram

The

number of

students

admitted

311

The number of

students accepted

from the 341

Percentage of Students who

have completed the minimum

period successfully

Science

Math

Math

339 211

72%

Indicator 5: The ratio of the number of students to numbers of the administrative cadre Table 6: The ratio of the number of students to numbers of the administrative cadre

Percent

age %

The

number

of

adminis

trative

staff

college

Percent

age %

The number

of

administrati

ve staff

program

The number of

students

enrolled (341)

Pro

gram

Pro

gram

Code

Colleg

e

3.90 54 105.5 2 215 Math Math Science

Page 12: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 11 Mathematics Department

Table 7: ratios employ / enrollment of graduates Postgraduate programs

Table 8: the numbers of the administrative staff

Agency Name (Camp of colleges Zulfi)

Job classification Total posts

Saudi Non-Saudi

Echelons from the first until

the fifteen 46

Health jobs 0

Professional jobs 8

Users 0

Workers 0

Total 54

Table (3-1)

The indicator 6: Evaluation of students for guidance the student and academic

Questionnaire (3) Evaluation for student and academic guidance

Questionnaire (3) Solicit the views of the students in my service registration and

Academic Advising Dear Student:

The aim of this questionnaire to poll your opinion with regard to registration and

academic advice, through the assessment of the performance of the academic advisor

department and the Department of Student Affairs, in an effort to raise the academic

level and achieve the objectives of the section in the continued development taking

into account the accuracy and objectivity, note that the data and information on the

questionnaire will be treated confidentially.

Percentage of graduates from undergraduate programs who are in a period of 6 months of

graduation

Colleg

e

Pro

gram

Code

Pro

gram

The

number

of

graduat

es

Employed

Enrolled

in the

Postgrad

uate

Did not seek the

employment or

Postgraduate

Percent

age %

Science Math Math 77 48 4

62%

Page 13: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 12 Mathematics Department

Please mark () the option that reflects your point of the following

paragraphs:

(Strongly agree) means that the statement is correct always or in all cases, and that what was required was to play to the fullest.

(agree): means that the term is just too often or email messages, and that was to play well almost.

(Neutral): means that required was performed is medium.

(disagree): means that was performing poorly or not.

(Strongly disagree): mean that required was performed very badly, or not at all or rarely was.

M The phrase

Stro

ng

ly

agree

agree

Neu

tral

Disag

ree

Stro

ng

ly

Disag

ree

1 Did I encounter problems during the

registration process?

2 Sources help me to complete the course

registration available.

3

There have been announcements and clear

guidance at the University to help me

complete the course registration.

4

Academic advisor in the Department was

cooperating with me to achieve my desires

in registration decisions.

5 The registration process by the deanship of

admission and registration at the University.

6

The waiting period to finish the registration

process through the Department of Student

Affairs section.

7

Any cooperation by staff at the Student

Affairs to resolve the problems that I have to

complete the registration.

8

Was shortlisted by the deanship of

admission and registration dates registration

and add/drop and change people in

accordance with the statutory procedures.

9 I went to College first school day start to

follow academic guidance.

10 There have been announcements and clear

guidance Division to help me get academic

Page 14: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 13 Mathematics Department

M The phrase

Stro

ng

ly

agree

agree

Neu

tral

Disag

ree

Stro

ng

ly

Disag

ree

guidance.

11

Academic Advisor explained to me the

relationship between the curriculum and the

details of the study plan of the section.

12

Academic Advisor helped me to record

teaching hours are compatible with my

abilities and the University System.

13 Existing academic advisor during office

hours for academic advising.

14 A good relationship with the academic

advisor.

15 The academic advisor is committed to

guiding or solve my problem.

16 Academic advisor was a follower of the

progressive during the semester.

17 The academic advisor offers me advice and

guidance during the entire semester.

18

Encouraged by the academic advisors to

develop my ideas and my views in my

specialty.

19

There were clear instructions and

announcements in the section on the

distribution of classrooms since the first day.

20

I am generally satisfied with the quality of

academic advising and registration in the

section.

Suggestions to improve registration and academic guidance:

......................................................................................................................

......................................................................................................................

......................................................................................................................

......................................................................................................................

................................

Indicator 7: number of titles of books in the library for students

Page 15: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 14 Mathematics Department

Table 9: number of students enrolled

The number

of students

enrolled )341)

Program Program

Code College

211 Math MATH Science

Zulfi

Indicator 8: proportion of faculty members, the Saudis to the total faculty

Colleg

e

Pro

gram

Code

Pro

gram

Acad

emic ran

k

Who o

n th

e job

Full-tim

e

academ

ic

Sch

olarsh

ip

Seco

nded

(seconded

)

The S

audis

Non-S

audis

(contracto

rs)

Science Math Math

Professor 3 0 3

Associate Professor 2

0 2

Assistant Professor 12

0 12

Lecturer 4

2 2

Total 21

2 19

Teaching Assistant 7

4

7 0

Total 28 9 19

Indicator 9: The proportion of the number of technicians to the number of university laboratories Table 10: laboratories

Colleg

e

Progra

m Code

Progra

m

The

numbe

r of

plants

The

number of

laboratorie

s

The number of technicians

working

Technicia

n

Health

technicia

n

Technica

l

operator

Scienc

e Math Math 1

Does not

apply

Does not

apply

Does not

apply

Does not

apply

Page 16: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 15 Mathematics Department

Indicator 10: number of e-services provided by the University for its employees Table 11: The number University E-services

M The service name Beneficiaries

1 Internet Students, teachers and staff

2 Registration Students

3 The academic guidance Students and teachers

4 Saudi Digital Library Students and teachers

5 Websites faculty members Students and teachers

6 Academic system Teachers

7 E-Learning Students and teachers

8 Councils and Committees Students and staff

9 E-services Students, teachers and staff

10 Training courses Students, teachers and staff

11 Employee Services Teachers and staff

Total number of services 11

Indicator 11: The level of job satisfaction for faculty members

Questionnaire (5) job satisfaction for faculty members

Please mark () the option that reflects your point of the following

paragraphs:

(Strongly agree) means that the statement is correct always or in all cases, and that what was required was to play to the fullest.

(Agree) means that the term is just too often or email messages, and that was to play well almost.

(Neutral) means that required was performed is medium.

(Disagree) means that was performing poorly or not.

(Strongly disagree) to mean that required was performed very badly, or not at all, or rarely was.

Page 17: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 16 Mathematics Department

The nature of the work

M Phrases Stro

ng

l

y ag

ree

Ag

ree

Neu

tral

Disagre

e

Stro

ng

l

y

Disagre

e

Check Me my Security career

My job gives me opportunities to acquire new skills

and experiences.

My job gives me independence and resolutions Provide opportunities for professional development. I check my good social standing and status

commensurate with its ambitions.

My tasks are clear and appropriate. There are clearly in the business process. My job affords me opportunities for innovation and

development in the field of employment.

Give me my chance to see what is new is the nature

of my job academically.

My job affords me opportunities to participate in

courses and scientific conferences.

Area Conditions of work

Lighting Appropriate to the nature of the work.

The existence of Ventilation and heating of the

occasion.

Space The Office is appropriate to the nature of the

work.

Desktop tools necessary to work (telephone,E-mail , fax).

University Library website and accessible to

students in college.

Provide Furniture Office appropriate to the nature of

the work.

Room Scholarship commensurate with the number

of students in the Division

Provide privacy for a faculty member in the Office. The number of students in the halls and help

creativity.

Area Systems of promotions and incentives

I provide my University opportunities for

Page 18: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 17 Mathematics Department

advancement and promotion.

Standards Systems upgrade University clear.

Associated Promotion of the University with the

efficiency and effectiveness of performance.

There is an important role for patronage and

brokerage upgrade.

There is no role for political and religious

considerations in upgrading.

Area Relationship with Administrators in University

Respect for the Superiors of the suggestions and

opinions of professional

How University officials estimate for your

Academy.

Meetings with your administrator direct

The extent of Accept those responsible for monetary

construction.

The contribution of The University in resolving your

issues the Academy.

Activities Extracurricular which are held in the

University.

Objective Evaluation of your business from before

officials.

Your post In taking decisions in the University.

Encouragement And incentives that make the

University.

Treat All members of the body of teaching of the

justice and equality.

Respect for the University of you as a member of a

body of teaching

The University is keen to rehabilitate members

teaching professionally and academically.

Respect for the The University of opinions and

suggestions

Transparency and communication with officials.

Area Systems salaries

I get paid a salary commensurate with the size of my

Page 19: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 18 Mathematics Department

work that regimen.

My salary Which my satisfaction of the sky.

The payroll system is applied as class-biased.

Fit My salary with costs of living.

I feel that the annual increase of income.

Area The relationship with colleagues

My relationship Profile with my colleagues in the

University.

Cooperation And coordination between me and my

colleagues in the University.

Cooperation between faculty colleagues in resolving

administrative problems at work

Cooperation between colleagues in solving technical

problems at work

Provide Opportunities to work in the spirit of the

team.

Indicator 12: Percentage of satisfaction of beneficiaries of the university administrative services

Questionnaire (6) satisfaction of beneficiaries of administrative services for the University Lignite mark () the option that reflects your point of the following

paragraphs:

M The b options

Stro

ngl

y ag

ree

Agree

Neu

tral

Disag

re

e

Stro

ngl

y

Disag

re

e

1 Easy access to the geographic location of the

Chamber and its affiliates

2 Contact (phone, email, call center)

3 Easy access to staff and officials

4 Understanding customer requirements and

service needs

5 Responsiveness to customer requirements

and inquiries and complaints

6 Employee or agent are treated with fairness

and equality operators

Page 20: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 19 Mathematics Department

7 Initiatives to improve its services and provide

new services

8 Handling of staff and good reception for

dealers

9 Speed delivery of services and conduct

transactions in the circle

10 Provides brochures and documentation on

services and easily understood

11

Keep up with the services provided to new

technologies and their relevance to the needs

of customers

12 Staff service providers always ready to offer

advice and support for all client categories

13 Accuracy of delivery service the right way

the first time

14 Knowledge available to service providers and

their ability to deliver the service.

15 Easy access to information from the

Department through various channels

16 Clearly the procedures and requirements of

the service.

17

Readiness & response service To modify the

nature of the service or delivery methods and

times

18 Creativity and innovation in the design

services

19 How to meet service needs.

Suggestions for improving the administration of the University:

......................................................................................................................

......................................................................................................................

.....................................................................................................................

Page 21: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 20 Mathematics Department

Indicator 13: growth rates in the number of admissions at the University of the number of branches

Table 12: growth rates in the number of students admitted the university

Growth

in the

number

of

students

admitte

d

The students

the accepted

number 341

The

students

the

accepted

number

331

Program Progra

m icon College Headquarters

1.15 211 184 Math Math Science Zulfi

Page 22: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 21 Mathematics Department

Indicator 14: Estimation of students overall quality courses

The results of a questionnaire 2 calendar scheduled

Majmaah University Course Professor: Dr. Khalid El-sayed

Zulfi College of Sciences Department: Mathematics

Course Title: Mathematical Methods Course Code: MAT 316 - Z

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

4.08 4.08

4.13

4.05 4.05

4.1

4.08 4.08

4.05

4.1

4.03

4.18

4.13 4.13

4.08

4.13

Ave

rag

e

Assessment items

Page 23: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 22 Mathematics Department

Majmaah University Course Professor: Dr. Abdel Moneim

Mujahid

Zulfi College of Sciences Department: Mathematics

Course Title: Introduction to partial differential equations

Course Code: MAT 423 – Z

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

3.11

3.13 3.13

3.19 3.19 3.19

3.12

3.16

3.21

3.09

3.2

3.18 3.17

3.15 3.15

3.24

Avera

ge

Assessment items

Page 24: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 23 Mathematics Department

Majmaah University Course Professor: Dr. Kamal Nazmi

Zulfi College of Sciences Department: Mathematics

Course Title: Mathematical Economics Course Code: MAT 331 - Z

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

3.59

3.62 3.61

3.62

3.57 3.58

3.53 3.51

3.61 3.63

3.6

3.53

3.56

3.45

3.52

3.45 Ave

rag

e

Assessment items

Page 25: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 24 Mathematics Department

Majmaah University Course Professor: Dr. Mohamed El-Saadany

Zulfi College of Sciences Department: Mathematics

Course Title: Processing and data analysis Course Code: STA 438 - Z

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

3.5

3.44

3.5 3.5

3.43

3.46

3.43

3.37

3.45

3.47 3.48

3.56

3.54

3.52

3.43

3.45

Ave

rag

e

Assessment items

Page 26: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 25 Mathematics Department

Majmaah University Course Professor: Dr. Mohamed Khalaf

Zulfi College of Sciences Department: Mathematics

Course Title: Real Analysis (2) Course Code: MAT 483 - Z

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

3.53

3.61

3.66 3.65

3.72

3.61 3.62

3.63

3.68

3.62 3.6

3.63 3.61

3.74

3.66

3.72

Ave

rag

e

Assessment items

Page 27: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 26 Mathematics Department

Majmaah University Course Professor: Dr. Rabih Abdel Razzak

Zulfi College of Sciences Department: Mathematics

Course Title: Rings and fields Course Code: MATH 444

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

3.04

3.17

3.15 3.14

3.15 3.14 3.14

3.13

3.11

3.14

3.08 3.08

3.1 3.1

3.13

3.18

Ave

rag

e

Assessment items

Page 28: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 27 Mathematics Department

Majmaah University Course Professor: Dr. Ahmed El-Moasary

Zulfi College of Sciences Department: Mathematics

Course Title: Introduction to differential equations Course Code: MAT 224 - Z

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

Majmaah University Course Professor: Dr. Ahmed Zidan

Zulfi College of Sciences Department: Mathematics

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

3.73 3.74

3.73

3.82

3.73

3.69

3.74

3.64

3.74

3.71 3.71 3.71

3.82

3.74

3.77

3.82

Ave

rag

e

Assessment items

Page 29: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 28 Mathematics Department

Majmaah University Course Professor:

Zulfi College of Sciences Department: Mathematics

Course Title: Linear Algebra Course Code: MAT 242 - Z

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

3.52 3.51

3.49

3.55 3.54

3.57

3.48

3.52

3.45

3.49

3.58

3.55

3.52

3.58

3.48

3.51

Ave

rag

e

Assessment items

Page 30: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 29 Mathematics Department

Majmaah University Course Professor: Dr. Hadi Hussein

Zulfi College of Sciences Department: Mathematics

Course Title: Complex Analysis Course Code: MATH 484

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

3.38

3.45 3.44

3.48

3.42

3.49

3.44

3.41

3.26

3.42

3.38 3.37

3.42

3.46 3.48

3.43

Ave

rag

e

Assessment items

Page 31: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 30 Mathematics Department

Majmaah University Course Professor: Dr. Omar Khalil

Zulfi College of Sciences Department: Mathematics

Course Title: Calculus II Course Code: MATH 202

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

3.88

3.91

3.88

3.86 3.86

3.88

3.92

3.88

3.82

3.86 3.86

3.88

3.86 3.86

3.85

3.88

Ave

rag

e

Assessment items

Page 32: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 31 Mathematics Department

Majmaah University Course Professor: Dr. Abd El-naseer Gharib

Zulfi College of Sciences Department: Mathematics

Course Title: Calculus Course Code: MAT 203 - Z

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

3.54 3.55

3.54 3.55

3.52

3.43

3.5 3.5

3.59

3.5

3.54

3.45 3.46

3.41

3.52

3.48

Ave

rag

e

Assessment items

Page 33: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 32 Mathematics Department

Majmaah University Course Professor: Dr. Adel Mohammed Zaki

Zulfi College of Sciences Department: Mathematics

Course Title: Real Analysis I Course Code: MATH 382

Observation:

Rate 2-2.5 2.5-3 3-4 4-4.5 4.5-5

Appreciation Weak Average Good Very

good

Excellent

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

3.56

3.67

3.58

3.56

3.52

3.58

3.56

3.52

3.46

3.6

3.52

3.54

3.52

3.54

3.5 3.5

Ave

rag

e

Assessment items

Page 34: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 33 Mathematics Department

Indicator 15: Rate of students entrants programs who completed the first year successfully Table 13: Percentage of students passing the first year successfully

Colleg

e

Pro

gram

Code

Pro

gram

The number of

students admitted

331

The number of

students enrolled

among 341

admissions

The percentage of

students who

passed the first year

successfully

Science MATH Math 184 211

Indicator 16: Student Assessment of Library Services Questionnaire (4) evaluation of user satisfaction for library services

Indicator 17: Percentage of the members of the full-time faculty who have at least one search tightly in the past year

Table 14: numbers of faculty members

Colleg

e

Program

Code

Program

Academi

c rank

Full-time academic

Scholarship

Seconded (seconded)

Saudis

Non-Saudis (contractors)

Scien

ce

Zulfi

MATH

Math

Professor 3 - - 3

Associate Professor

2 - - 2

Assistant Professor 10 - - 10

Lecturer 4 - - 2 2

Total 19 - - 19

Teaching Assistant 7 4 - 7 7

Total 26 4 26 9 26

Page 35: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 34 Mathematics Department

Table 15: Number of scientific research Court

Number of scientific

research Court

Table (8-1)

Indicator 18: The number of community education programs provided in accordance with the number of sections Table 16: the number of community education programs offered

Name of

College

Number of community education programs offered

Educational

programs Health programs

Legal and

administrative

programs

Other

Science

Total

Indicator 19: Number of student activities held annually Table 17: Number of student activities non-descriptive

Name of

College

Program Code

Program

Number of Student Activities

The number of students

active participants

Sporty Social Cultural Other Male Female Science Math Math

Indicator 20: Number of care programs for students with the special needs

Table 18: the number of care programs for students with the special needs

The number of programs of care for special needs groups

Number Other Talented Defaulters Distinguished

Total

Page 36: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 35 Mathematics Department

Indicator 21: Number of training programs implemented by university faculty members and administrators in the areas of knowledge of renewable Table 19: the number of training programs in the fields of knowledge of renewable

Number of training programs in the fields of knowledge of

renewable Authority

(College /

Deanship /

management)

Other The

technical

side

Administrative

side

The academic

side

Science

Total

Indicator 22: The number of administrative departments that have an integrated management organization to the total number of sections Table 20: the level of the administrative organization

Colle

ge

Administrative sections

There are Organizational structure

There are Functional characterization

There are Procedures Manual

There are Up system performance

Percentage of administrative organization in the section Yes / No Yes / No

Yes / No

Yes / No

Scien

ce

Total

Indicator 23: Percentage of intelligent operating facilities and the possibilities of the Department of Mathematics College of Science Zulfi Table 21: intelligent operating ratio for university buildings and its Academic units

Fittings The total

number

User number

Halls equipped with smart blackboards 10 10

Halls equipped Bbroujkatr 6 6

Display screens used in Announcements 0 0

Page 37: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 36 Mathematics Department

Meeting rooms equipped with visual communication systems

1 1

Faculty members who are using one of these techniques

23 23

The halls allocated to lectures 6 6

Meeting Rooms 1 1

Theaters 1 1

Offices 15 15

Attitudes 3 3

Provision of Internet service for employees (There is or none)

There is

Provision of Internet service for students (There is or none)

There is

The existence technicians to fix the emergency problems in techniques (There is or none

There is

Indicator 24: Percentage of courses in which the evaluation for students during the academic year Table 22: ratio of courses in which the evaluation for students during the academic year

Percentage%

The number of

courses being out

evaluation for

students

The total

number of

courses

Program Program

Code College

100% 34 34 MATH MATH

Science

Indicator 25: Percentage of programs subject to an independent internal review Table 23: ratio of programs subject to an independent internal review

Percentage%

The number of programs

under

For internal review

The total number of

Program College

100% 3 3 Science

Page 38: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 37 Mathematics Department

Indicator 26: Percentage of programs subject to an independent external review of the levels of student achievement Table 24: Ratio of programs subject to an independent external review

Percentage%

The number of programs

subject to external review

of the levels of student

achievement

The total number

of Program College

100% 3 3 Science

Indicator 27: Percentage of graduates from undergraduate programs who are in a period of 6 months of graduation Table 25: ratios employ / enrollment of graduate students graduate programs

Indicator 28: The number of computers for each student provided the Department of Mathematics Table 26: the number of computers provided for students

Statement of number

saving appliances 25

Table 27: the number of enrolled students

The number of enrolled students (341 Program

Program

Code College

Total Male

211 211 MATH MATH Science

Percentage of graduates from undergraduate programs who are in a period of 6 months of graduation

Colleg

e

Pro

gram

Code

Pro

gram

Total number of

graduates

employed

Enrolled in the Graduate

Did not seek the employment or Graduate

Percen

tage%

Scien

ce

MA

TH

MA

TH

77

4

Page 39: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 38 Mathematics Department

Second: Benchmarking

Benchmarking is considered one of the most valuable management tools

in today's world to improve the performance indicators and identify the

elements of power and promotion and weaknesses and address them.

It was defined as a method of improving the performance and practices

by measuring the performance of the educational program or educational

institution compared the performance and practices more programs or

institutions corresponding success , and can be defined as the process of

comparing and measuring the activities of the program or the institution

and its internal processes with institutions of higher performance from

inside or outside the industry that works where that institution , as well as

the process of measuring and comparing the key practices of the

institution or program with the practices of the major institutions or other

programs to establish standards of performance relative help to set new

goals and discover new ideas for improvement. Adoption of quality

systems in higher education mainly on global best practices, or in other

words, is the ideal situation or the desired mode in which they operate

institutions of higher education to reach it , and then the process of

comparisons of reference are relevant to determine the current status of

institutions of higher education programs and the steps that must be taken

to reach to the ideal situation or desirable .

Means benchmarking continuous assessment of the University organized

by administrative and academic compared to the levels of national or

international similar, and this way they can identify the strengths and

weaknesses compared to other universities with reputed regionally or

globally, so as to ensure her to learn from them and improve the quality

of their services and their outputs.

Comparisons can be divided into three types of reference

- Internal Benchmarking

Where the educational institution by comparing each section or sections

where management and other similar departments in light of certain

criteria, and the information is collected the required tools to measure

multiple, and this is kind of easier comparisons of reference.

Page 40: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 39 Mathematics Department

- Competition-Based Benchmarking

The comparison here is between the institutions and programs of higher

education and other institutions and programs and the corresponding

competing locally or globally, and is the collection of data and

information in ways that directly through contract agreements with the

institutions and the corresponding software or indirect ways.

- Functional Benchmarking

The program or educational institution here by comparing the functions

performed by such teaching or scientific research or community service

functions themselves in institutions of higher education debate and

distinctive regionally or internationally, in order to enhance these

functions and improvement, falls within this type compared to procedures

common to all types of institutions, such as the obligation to attend and

leave the system work, wages and the use of modern techniques and other

aspects.

Importance of benchmarking

1- Rationalization of expenditures .

2- Opportunities for continuous learning .

3- Provide an opportunity for the organization to go - both internally and

externally - the best models around .

4- Improve the capacity of creative and innovative staff .

5- Provision of opportunities for collaboration between organizations or local

units .

6- Enable senior management to answer a series of questions .

7- Built an organizational culture geared to solve problems

Benchmarking has on two axes:

Comparison with self

The Committee on Quality department a comparison reference for the two years 32 \

33 & 33 \ 34

In the light of the criteria for evaluating the readiness of most programs for academic

accreditation

Page 41: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 40 Mathematics Department

M Standard 1432-1433 1433-1434

1 Quality section

The number of

members who work

in quality only three

people.

Been activated more and

make all the members of the

section members of

committees in support of the

Committee and has been a

guide to quality unit and

select all functions and

powers of each.

2

Plan quality

improvement

program

Not develop a plan

to improve the

program.

Plan was developed to improve the

program and address the problems

facing the development of the

program properly and were

restricting vulnerabilities based on

self-evaluation standards and

appropriate improvement plans.

3 License program

Setup manual

3 Statistical data for

the program

Don't have any

accurate statistical

data and the

Organization of the

program.

Available statistical data and

program organization, such as the

number of students in different levels

and ratios of students to faculty

members and a series of

questionnaires and analysis.

4 Description of the

program

Program

descriptions are not

written according to

the model of the

national body.

A description of the program,

according to a national authority, as

well as been reworked message

program, review the curriculum and

develop a new plan for the section.

Program description was adopted the

Commission plans

5 Courses

description

A description of the

courses program.

Description of courses were

reviewed and updated contents and

written language "English"

6

Program

regulations and

tariff manuals

program and its

requirements

Not organized and

not grouped

Organized and grouped into a single

file and a copy of the quality

assurance unit in the section, a set of

program and tariff guides for each of

its operations and its committees as a

guide, student guide, guide and

quality assurance Guide for each of

the committees.

7 Annual reports of

the program and

The annual report

was prepared

The annual report has been prepared

for the program.

Page 42: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 41 Mathematics Department

its decisions earlier.

8 Student poll data

No surveys students

Inclusive of all

aspects of the

educational process

and not the analysis

results.

The survey was given students

greater attention and also included

surveys of all aspects of the

educational process.

9 Graduate program

calendar data

There have been no

follow-up of

graduates.

A special unit has been established

by graduates to follow their affairs;

Graduate destinations survey was

hiring.

10

The Committee

overseeing the

program

There was a

Committee to

oversee the program

where she was

overseeing his

program to head

unit.

Creation of a Committee to oversee

the program, headed by Prof. Adel

Zaki and his Deputy, were identified

as members of the Committee.

11

Performance

indicators and

benchmarking

Never was reference

comparison of

program

performance.

That was a reference to the

comparison with the same last year.

12

Compatibility

with the national

framework of

qualifications

No study of the

compatibility of the

program with the

national framework

of qualifications.

Consistent with the national

framework of qualifications as

indicated in the fourth criterion.

13 Measurements of

the true self

Self-evaluation

standards were

prepared.

Self-evaluation standards were

reviewed and provide evidence of

each standard.

14 Self-evaluation

report of program

Self-evaluation

report was prepared

for the program.

Self-evaluation report have been

reviewed for program

15

The curricula

vitae of the

Faculty program

Set up CVS for

teaching staff

Set up CVS of faculty members,

according to the National

Commission for accreditation

16

System powers

and mandate of

the program

No system of

authority and

mandate of the

Department.

A system of authority and delegation

section.

17

Facilities and

resources

allocated to

program activities

The lack of

adequate facilities

for the program

while the former

tenant.

Appropriate facilities and resources

are available for programs after

moving into a permanent building.

18

System academic

guidance and

counseling to

Academic advising

system was not

activated.

Academic advising system is

activated where students were

divided on the members section and

Page 43: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 42 Mathematics Department

students announced to students and guide

students with the importance of

academic advising.

Has compared some of the performance indicators for the program to previous

years

Table 28: Evaluation of faculty members by students

Number of

faculty

members

Excellent Very

good

Good Acceptable Assessment

14 0 0 13 1 31-32

17 0 2 15 0 32-33

17 2 3 12 0 33-34

Figure 5: Evaluation of faculty members by students

0

2

4

6

8

10

12

14

16

33-34 32-33

31-32

2

0 0

3

2

0

12

15

13

0 0 1

Excellent

Very good

Good

Acceptable

Page 44: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 43 Mathematics Department

Table 29: Statistics showing the status of student

Tota

l

Decea

sed

Pleated

recorded

Detached

academically

Cut

off

from

the

study

Dela

yed

With

dra

w

n

Gra

du

ate

Reg

ula

r

Sta

tus

335 1 1 6 7 1 30 77 212 Number

Figure 6: The case of students in the Department of Mathematics

Table 30: Statistics showing details of the students without the burden

Total Noob Committed

to the plan

surpassed Unsurpassed Expected

graduation Status

212 53 34 45 63 17 Number

0

50

100

150

200

250

العدد

212

77

30 1 7 6 1 1

The case of students in the Department of Mathematics

Regular Graduate Withdrawn

Delayed Cut off from the study Detached academically

Plicated recorded Deceased

Page 45: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 44 Mathematics Department

Figure 7: Details of students without the burden

Table 31: Statistical assessments show students without the burden

Total 25 – 21

hour

20 – 16

hour

15-11

hour

10-6

hour

Period

(Number of

hours)

212 9 113 79 11 number of

students

0

10

20

30

40

50

60

70

THE NUMBER OF STUDENTS

17

63

45

34

53

Details of students without the burden

Expected graduation Unsurpassed surpassed Committed to the plan Noob

Page 46: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 45 Mathematics Department

Figure 8: Assessments of students without the burden

Table 32: Statistics showing the distribution of students at levels

Fourth Third Second First level

23 37 25 71 number of

students

Eight Seven Sixth Fifth level

12 25 5 14 number of

students

0

20

40

60

80

100

120

THE NUMBER OF STUDENTS

11

79

113

9

Assessments of students without the burden

6-10 Hours 11-15 Hours 16-20 Hours 21-25 Hours

Page 47: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 46 Mathematics Department

Figure 9: Distribution of students at levels

Table 33: Estimates of graduate students on the basis of graduation semester

Total Acceptable Good Very good Excellent semester

7 2 4 1 0 312

1 0 0 1 0 313

10 5 4 1 0 321

10 2 3 4 1 322

2 0 2 0 0 323

19 6 10 2 1 331

25 6 16 2 1 332

3 2 1 0 0 333

77 23 40 11 3 Total

33%

12% 17%

11%

7%

2%

12%

6%

Distribution of students at levels

First

Second

Third

Fourth

Fifth

Six

Seven

Eight

Page 48: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 47 Mathematics Department

Figure 10: Estimates of the graduates based on graduation semester

Table 34: Statistics shows the results of the Second semester 33/1434

60 -

50

70 –

61

80 - 71 90 – 81 100 - 91 The

passing

rate

Calculus 2, Introduction to geometry,

calculus of physics 3,

vector calculus, number theory,

differential geometry,

Introduction

Calculus Physics 2,

Introduction to Topology, Real Analysis

2 Calculus in

several variables

Linear Algebra 1

The project,

Basics of mathematics, the

theory of probability

distributions, differential equations

Probability 1 , Applications on the computer,

differential equations,

Course

0

2

4

6

8

10

12

14

16

312 313 321 322 323 331 332 333

Nu

mb

er o

f st

ud

ents

The semester

Estimates of the graduates based on graduation semester

Excellent Very Good Good Acceptable

Page 49: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 48 Mathematics Department

to Mathematics

linear programming,

Topics in Applied

Mathematics

mathematical methods, group

theory, numerical analysis ,

Real analysis 1, partial differential equations, rings and fields, Complex Analysis, Introduction to Functional Analysis , Graphics Theory and Algorithms

Mathematical Economics ,

Financial Mathematics,

0 0 7 8 17 Total

Figure 11 : Results success rates of students in courses

0

2

4

6

8

10

12

14

16

18

91-100 81-90 71-80 61-70 50-60

17

8 7

0 0

The

nu

mb

er

of

stu

den

ts

Degrees

Results success rates of students in courses

Number of Courses

Page 50: Indicators of Performance Measurement and Benchmarking

Indicators of Performance Measurement & Benchmarking

Zulfi college of Sciences 49 Mathematics Department

Comparison with the corresponding programs accredited Also the interest of the management of the college in support of the programs and

make them in the ranks of dependence has sought the college to search for

corresponding programs of accredited by the administration to address the Faculty of

Science - King Saud University, was an appointment to visit so as to know the general

points of reference for the program, where the processing of the files and how to take

advantage of files of various programs. The audit Criteria in terms of its presence and

we did examination those files