industrial relations & innovative employees: from empirics to a roadmap for social dialogue
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Industrial Relations & Innovative Employees: From empirics to a roadmap for social dialogue. Guy Van Gyes Stan De Spiegelaere HIVA-KU Leuven. THE EMPIRICAL WORK: VIGOR - Project. Intra- & inter-university cooperation KULeuven : CESOGeert Van Hootegem HIVA Guy Van Gyes UGent - PowerPoint PPT PresentationTRANSCRIPT
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Industrial Relations & Innovative Employees: From empirics to a roadmap for social dialogue
Guy Van Gyes Stan De Spiegelaere
HIVA-KU Leuven
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THE EMPIRICAL WORK: VIGOR - Project
• Intra- & inter-university cooperation– KULeuven:
• CESO Geert Van Hootegem• HIVA Guy Van Gyes
– UGent• Psychology Frederik Anseel• Sociologie Ronan Van Rossem
• 5 doctoral students + 3 affiliated researchers• IWT • 2009 -2013• www.vigorinnovation.com
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VIGOR – Project
1. Feedback & Innovative Work BehaviourUgent – Psychologie
2. Ambidexterity: realigning exploration en exploitation Ugent – Psychologie
3. Innovatie and networks in research teamsUgent – Sociologie
4. Innovation in SME’sUgent – Sociologie
5. Architecture of the work environment & creativeness KULeuven - Sociologie
6. Labour Regulation, work systems & innovative work behaviour KULeuven – HIVA
Labour regulation, work systems & innovative work behaviourHow are labour conditions related to employee innovativeness?
~ Outcomes of industrial relations
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Policy Context
Literature researchEmployee-level survey (+/- 1000) in 5 industries
Europa 2020:Competitivity
Innovation Labour Market Flexibility:Contractual, financial & temporal
Working smarter & better Working cheaperVigorHIVA
Two ideal types of innovation
STI-innovation• Science, technology, innovation• Science and technology push (fundamental research)• Explicit, codified knowledge• What and why• Experiment• Separated process (R&D)
DUI-innovation• Doing understanding, interacting• Demand-pull, practical need
• Implicit, informal knowledge• How and who• Experience• Integrated business process
Source: Jensen et al.
Innovative Work Behaviour– Job insecurity
• Reduces the work engagement • Reduces the innovative work behaviour • Negative correlation with autonomy
Innovative Work BehaviourEngagement
Autonomy
Job Insecurity
Job Insecurity & Innovative Work Behaviour
Financial Rewards & IWB
Individual Performance Related Pay (PRP)- PRP => extrinsic motivation- Job => intrinsic motivation - IWB: intrinsic > extrinsic
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Financial Rewards & IWB
Collective Rewards & IWB- Free-rider- Actual influence
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Conclusion
• Labour conditions, industrial relations are important for enabling employees to innovate.
• Yet, labour organisation (job design, group design) is more important
• Plus, they shouldn’t be analysed in isolation!
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… to ideas on strategic renewal of workplace social dialogue
Linking empirics to state-of-the art
• Synthesis– Innovation study DG Enterprise of EC:
www.cordis.lu– Literature review for the Flemish Minister of Work
• No empirical research, borrowing from others• De Spiegelaere, S., Van Gyes, G.(2012). Employee
Driven Innovation and Industrial Relations. In: Høyrup S., Bonnafous-Boucher M., Hasse C., Lotz M., Møller K. (Eds.), Employee-Driven Innovation: A New Approach, Chapt. 12. Hampshire (UK):Palgrave Macmillan,230-245
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Roadmap of strategic renewal
• Institutions matter• Role of workplace employee representation• Conceptual difference• Institutional change• Actor transformation
1. Institutions matters ? Double speak from EU/OECD
To innovate: We need money (= low taxes and costs) and flexibility (=less rules)
Of course, you’ll have the usual credo
To innovate: We need a system of supporting institutions and rules,
because of
MARKET FAILURES
But there is another story (told by economists, picked up by OECD, EC DG Enterprise)
2. Key role of direct participation• PEOPLE THINK HARDER: Employee participation
creates greater commitment to the business goals. • MORE PEOPLE THINK: greater resources are directed
towards the improvement of products and processes. • MORE THINK BETTER extended flow of information
creates a greater potential for creativity. • THE ‘TOP’ CHANGES BETTER: provides top
management with more information, thereby decreasing the amount of sub-optimal decision making.
• THE ‘BOTTOM’ FOLLOWS EASIER: creates a culture where workers are more likely to support decisions.
3. Complementarities direct/indirect
• Direct participation: you’ll find it more in unionised settings
• Direct participation: it works better in unionised settings
• Direct participation: in non-unionised settings with direct participation, workers see it as a valuable alternative for union representation
A strong track needs strong sleepers
Research shows
Employee representation
• Roles to play: ‘Voice’ of involved workers– Conflict arbitrator– Bargaining expert– Neutral change agent– Feedback mechanism for management
• Conditions– No ‘hold up’ on gains from both sides– Employment security, no downsizing fear– Open, trustworthy management attitude– Necessary competences & information on ‘business’– High interactivity with rank and file (otherwise
alienation)
MORELESS
Employer TradeUnion Employer Trade
Union
Change management in a business strategy geared to innovation
Work organisation Labour conditions
Bargaining Dialogue
4. Conceptual difference: focus on ‘working smarter’ not ‘harder’
Conceptual difference
Dialogue on work Bargaining
Starting point Problem-driven Interest-driven
Goal Decision Contract
Climate Co-operative Competitive
Method Discussion Pressure
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5. On the move to new productivity coalitions?
• Fordist compromise: more with less– National sector bargaining as core instrument
to distribute productivity gains => maintaining aggregate national demand
– Workplace information and consultation rights: role in labour controle; safe and within standards; knowledge to use in higher-level bargaining => work rules; wage scales; job classifications; health/safety monitoring
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5. On the move to new productivity coalitions
• Post-fordist compromise: better not cheaper– Productivity gains based on ‘added-value’– Transnational bargaining to set ‘income floor’ to maintain
aggregate demand– Lower-level bargaining/ variable pay/rewards– Workplace representation:
• Knowledge activism (Hall et al., 2006): autonomous collection and strategic application of legal, technical, and medical knowledge as political tools
• Job classifying => Job design• Work according to rules => Learning organisation• Safety – Accidents – Environment => Psychosocial – Stress -
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In the end
• Still about governance of employment relationship
ECONOMIC EXCHANGE
POWER RELATIONSHIP