industrial solutions center
TRANSCRIPT
Industrial Solutions CenterAnother face of Schneider Electric
Experience can’t be taught. It is gained
from being “in the trenches” and getting
one’s hands dirty to learn a lesson or
two. You need an experienced partner
you can rely on.
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Partnership
Experience is the best partner More than a supplier of products, Schneider Electric is with you every step of the way – meeting your technical and business needs – throughout the life of your project. From project inception to implementation and beyond, our Industrial Solutions Center offers partnership for application specific solutions, engineering support, continuous improvement consulting and project management services.
For over a century, Schneider Electric has been by your side in the field, learning lessons, installing equipment and listening to your technical and business needs. Our solutions experts have the hands-on, practical knowledge only years of experience can provide. We work closely with you to develop and implement solutions for:
n Lower total cost of ownership
n Improved equipment performance
n Productivity and process improvements
n Enhanced flow of plant floor data for diagnostics and decision making
n Rapid systems conversions for introduction of new products or process changes
We were with you in the beginning, and we are still with you today. From the invention of the first programmable logic controller to the evolution of the web-enabled PLC, Schneider Electric has built a reputation for innovation that is legendary. Our knowledge of power, automation and control, manufacturing processes, and plant communications systems, uniquely positions us to deliver best-in-class solutions for your business to optimize operations and maintain a competitive advantage.
You need an experienced partner you can rely on. Let us show you another face of Schneider Electric.
Lifebook
Your perfect solution begins with our understanding of where you are today. This critical first step in solution building is incorporated into a proprietary tool and methodology that we call “Lifebook.”
“Lifebook” is a step-by-step assessment of your current operations, equipment and key business needs. It has been carefully adapted to meet the unique requirements of manufacturers and other companies that have trusted and used Schneider Electric products for safe and reliable operations.
Your responses to “Lifebook” questions are used to generate a customized report. The report details a long-term, comprehensive strategy to maximize the effectiveness and return on investment of your equipment. It may include options for asset management, spare parts, upgrades, risk mitigation, productivity improvement, and increased reliability.
“Lifebook” is your first step toward justifying and realizing a winning solution.
Consultative strategy for productivity
When the time is right
A true partner has in-depth knowledge of your process and business needs to construct the right solution at the right time. You may need to extend the life of your installed equipment, retrofit and upgrade an existing system, build a new system, or implement strategies to improve productivity and output. We have the tools and the experience to help you define what you need, when you need it.
Help for making the case
Faced with increased pressure to “do more with less,” plant managers and engineering staff must compete with others for resources allocated to project work. Recognizing and promoting the technical elegance of a solution under these circumstances is not enough. You must be able to make the case for a solution in financial terms – the language of those who manage the budget.
Schneider Electric’s Industrial Solutions Center helps you justify proposed solutions with answers to pertinent questions like: Is it time to invest in new technology or maintain what you have? If a new investment is the best strategy, where do you invest? Given a myriad of options, what investment strategy yields the highest return? Our experts provide ongoing consultative guidance for extending the useful life of your installed equipment. When the time is right, we will help you justify and realize the required return on investment for planned capital expenditures.
Our ability to recognize potential and turn it into a plan to boost operational and production efficiency is embodied in our consultative strategy – another face of Schneider Electric.
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Consultative Strategy
Engineered solutions to optimize operations
Schneider Electric offers a full range of power, automation and control products, services and solutions. We sell and service equipment in over 190 countries through one of the largest distribution networks in the industry.
Quality products
Schneider Electric’s power, automation and control equipment is known for quality and reliability. Our automation and control equipment, including the Modicon® product line, offers advanced automation capabilities to help companies reduce operational costs. Transparent Ready® web-enabled products use open technologies to deliver data to existing Ethernet environments and allow today’s global enterprises greater visibility and control of remote operations.
Reliable services and support
With a nationwide team of more than 250 field technicians in 19 regions, our superior products are backed by local service. Our certified experts are available to supplement your in-house capabilities or give support – including on and off-site 24/7 emergency service – even if it means working with or repairing another manufacturer’s equipment.
Committed to the life of your equipment and beyond
Local support and products are complemented with solutions engineering expertise. By partnering with our Industrial Solutions Center, you gain access to a dedicated team of industry specialists, process design and application engineers, project managers, continuous improvement strategists, authorized systems integrators, field service and support engineers.
You know us for quality products.
You know us for reliable services.
Learn about Schneider Electric’s
commitment to superb solutions.
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Engineered Solutions
Project management
Life cycle engineering services
Modernization phase:■ Installation Audit■ Modification/Adaptation■ Equipment Retrofit ■ Software Upgrades■ Technical Upgrading
Operational phase:■ Energy Savings ■ Life Extension ■ Technical Support/Training ■ Predictive Maintenance ■ Spare Parts■ Productivity Improvement
Design phase:■ Application Studies ■ Technical Consulting ■ Project Documentation■ Solution Design■ Specification Development
Installation phase:■ Delivery■ Installation ■ Start-up■ Testing■ Commissioning
Life Cycle
Our solutions group will start from anywhere in the design cycle and turn your engineering project into an installed and productive system. We offer complete, seamless solutions that prolong the life of existing equipment, or maximize return on investment in new equipment. Whether your engineering project involves custom solutions for panels and drives, specialized automation applications, migration, retrofit or something else – we’ve got you covered.
Whatever your requirements, we deliver superb engineered solutions! Global solutions capabilities are another essential face of Schneider Electric.
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Engineered Solutions
Value chain management for results
Solutions for your bottom-line
Project management for automation solutions is more collaborative than directive. It involves our listening to and anticipating your process and business needs. We collaborate with you to meet objectives of all stakeholders in your business – plant floor to senior management.
Acting as an extension of your process design and engineering team, our solutions experts define product specifications and configurations that offer the best functionality to boost your operational performance. Consistent use of design elements to cut cost, combined with specialized application expertise to minimize risk, accelerates your project through development and reduces total project cost and implementation time.
Large-scale project management
Our Industrial Solutions Center considers both external and internal factors affecting your business, and fosters communication, information exchange, cooperation, and trust throughout the value chain. We coordinate efforts between other suppliers, OEMs, systems integrators and contractors. We have over 15 years experience with managing projects on the scale of 25 million dollars. Be assured that your project is in the capable hands of a trusted global partner. Whether your suppliers are next door or scattered around the world, we synchronize operations allowing you to focus on core business objectives.
Backed by our global service and distribution network, our support of your operations does not end with project commissioning. We coordinate field maintenance, training and continuous improvement consulting to make sure processes and equipment continue to operate efficiently and with maximum uptime.
From concept to commissioning and beyond, our experienced project management team works with you to ensure flawless integration and operation. This is a face of Schneider Electric you need to know.
At Schneider Electric, we believe
in managing both the project and
corresponding value chain to produce
the best results.
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Project Management
Invo
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■ Channel■ Suppliers
Value Chain Management
■ Consultants■ Plant Engineering■ Contractors■ System Integrators■ Channel■ Machine Builders
■ Contractors■ Plant Engineering ■ Maintenance ■ Channel
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Phase 1 – Consultation
■ Customer solution development/consultation■ Program support design – “how we would manage your program”■ Financial analysis of projects
Phase 2 – Project Management
End user support ■ Joint specification development■ On-site team, start-up, training, spare parts, etc.
Global OEM support■ Technical, engineering and commercial support of specified solutions ■ Implementation of customer initiatives
Phase 3 – Support
Post-project support as defined during project management phase
MRO support of installed base ■ Key distributor contacts established■ Spare parts, training, etc.
Coordinate project transition to service teams
Project management timeline
Consultative Team Project Management Team Services Team
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Project Management
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Putting the Faces Together
1 Dan McGinnDirector of Engineering and Projects
BSEE, Electrical Engineering, University of Michigan18 years of industrial process experience
“We’re successful because we take a more holistic approach to managing projects for our customers than do most of our competitors. We deliver on time and on budget like everyone else, but we also have the ability to step back from the project and to see the whole picture. Not only does this allow us to manage more projects for a given customer at one time, we also build a stronger relationship with the customer taking into account the drivers and goals of multiple stakeholders within the enterprise. So, when the time is right to help a customer justify a proposed capital expense to senior management, it’s easy. We’ve built solid relationships, so we are already half way there.”
2 Roy BerlinProject Services Manager, Press Control & MIS
MBA, Business Administration, Wayne State UniversityBEE, Electrical Engineering, Wayne State UniversityMaster Electrician22 years of industrial process experience
“Great press control solutions are flexible, easy to use, powerful, expandable, reliable and readily available. Using our wide range of equipment and industry expertise, we have the ability to merge all of these requirements into a solution complete with networking capability for quality diagnostics, optimization services and on-site commissioning. The result is one state of the art solution.”
[email protected] electric.com
3 Rusty SteeleBusiness Development Manager, Food and Beverage
BS, Electrical Engineering, North Carolina State UniversitySix Sigma Green Belt Certification19 years of industrial process experienceThree years of dedicated food processing experience
“From rapidly shifting consumer preferences to increased regulatory and safety requirements, food and beverage processing companies face a complex and demanding set of business challenges. Our team has the experience and resources required to successfully design, build and deliver custom solutions to meet the unique needs of this market. I take pride in our ability to support businesses in this market. Nothing is more important than maintaining the safety and reliability of our food supply chain, while continually leveraging innovation to improve productivity.”
4 Helen BoltonSenior Project Coordinator/Project Coordination and Engineering Center
BS, Business Management, Ryerson University, Canada20 years of professional experience18 years of dedicated project coordination
“In today’s economic climate we have to be more efficient and creative. We must be able to anticipate our customers’ needs now and for the future. The talent and energy in our group makes this possible, and our customers have become our partners in finding the right solution for their business.”
5 John BovilleSegment Marketing Manager, Automotive
BSEE, Electrical Engineering, University of Bradford, UK27 years of industrial process experience
“Schneider Electric products coupled with our application competencies enable us to offer solutions in process domains which no other supplier of electrical and control equipment can provide. Our global distribution and support networks allow us to provide world-wide project execution and value chain management, so that we can support our automotive customers wherever their activities take place.”
6 Dan BurnettBusiness Development Manager, Automotive
BS, Management, Indiana Institute of Technology30 years of industrial process experience
“Process engineers strive for efficiency, productivity and increased output. Control specialists want standardization, and better diagnostics and functionality. Sometimes the two are at odds with one another. There is a sense of pride associated with delivering solutions that bring them closer together. I like to think of it as our own method of ‘simultaneous engineering’ for our automotive customers.”
7 Tim HinceProject Manager, Systems Integration
BSCS, Computer Science, University of Pittsburgh25 years of industrial process experience
“Managing the delivery of automation solutions requires careful planning and decision making calculated to leverage available resources. We work closely with our customers to address all their project requirements, time constraints, budget, scope and technical support needs. Our wide range of power, automation and control products combined with industry expertise allows us to put together the optimum solution.”
8 Stephen HosteSenior Staff Engineer
BSEE, Electrical Engineering, Wayne State University28 years of professional experience25 years of dedicated industrial process experience
“My industrial experience is mostly in the automotive manufacturing sector. I started in metal fabricating with PLC-based weld presses and weld stand controls. Next, I wrote software for stamping presses and worked on large transfer presses with automatic die change. I then moved into engine assembly, and worked with several OEMs on final assembly lines. Of late, my focus has shifted to implementation of lean manufacturing support systems, such as Andon, and production monitoring systems. Throughout all of my experience there has been one constant – the vital need to listen to the customer.”
9 Kevin JordanProject Manager, Logistics
MSM, Management, Indiana Wesleyan UniversityBSEE, Electrical Engineering, Vanderbilt UniversityProject Management Professional Certification23 years professional experience18 years of dedicated industrial process experience
“Once you are involved with an expansion project at one of the world’s largest material handling facilities, you know immediately what’s at risk. An operation that moves over 300,000 packages per hour is no small job. Our on-site team readily tackles issues before they grow into operational problems. This kind of responsiveness leads to a true partnership relationship that allows us to better manage projects, not only with the customer, but with all the associated OEM’s and contractors supporting the projects as well.”
10 Steve AdamsProject Services Manager, Automotive
MBA, Business Administration, Wayne State UniversityBSEE, Electrical Engineering, GMI Engineering & Management Institute18 years of industrial process experience
“With Schneider Electric’s strong focus on solutions for the automotive industry, I am constantly aware of the automotive manufacturer’s need to do more with less. My specialty is to stay on top of the planning, control and scheduling of the project to make sure we meet the cost and time objectives for the established scope of work, and to ensure that all resources are used efficiently.”
Now is the time to experience how multi-faceted Schneider Electric really is. These are key contacts. Get to know them.
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With over 1,200 technical and service representatives in the field across North America, Schneider Electric is structured to provide an unmatched level of local support and expertise. However, our core manufacturing and process solutions expertise resides in our dedicated application organization – a team of engineers, project managers, and industry specialists ready to assist your business with solutions to optimize operations and improve your bottom line.
11 Jim MorganBusiness Development Manager, Oil and Gas
BS, Business Administration, Redlands University BA, Business Management, Redlands UniversityAS coursework, Electronics Technology, Bakersfield CollegeSix Sigma Green Belt Certification26 years of professional experience20 years of dedicated oil and gas experience
“I started my career over 25 years ago in the oil fields of Bakersfield and Taft, California. Like many others on our team, my experience is hands-on. The unique challenges of this market must be met with solutions to help our pipeline and petroleum processing customers improve efficiency while maintaining profitability. I have confidence in our team’s ability to deliver solutions to help customers in this market maintain a competitive edge against growing competition.”
12 Gary MorrissetteBusiness Development Manager, Manufacturing Productivity
BS coursework, Computer Electronics, Wentworth Technology Institute (formerly GTE Sylvania Technical Institute)Six Sigma Green Belt Certification 23 years of consulting service experience
“Manufacturing productivity is all about strategies for process improvement. A strategy may include overall equipment effectiveness (OEE) improvements and the use of methodologies associated with Lean manufacturing like Kaizen and Six Sigma. We have the tools and the experience to measure and pin-point exactly where in your process you need to make changes to achieve optimum results.”
13 Tom O’HaraManager, Systems Integration
MBA, Business Administration, University of DetroitBSEE, Electrical Engineering, University of Michigan27 years of industrial process experience
“Systems engineering process is the foundation from which complex systems can be understood and ultimately delivered to the customer. Technical project management moves the customer project from start to finish while managing technical, cost, and schedule risks. Our team combines these disciplines to maximize customer satisfaction by ensuring process controls integrate seamlessly with enterprise systems.”
14 Jon OmickConsulting Manager, Quality and Process
BSEE, Electrical Engineering, Milwaukee School of EngineeringAS, Electrical Communications and Computer Engineering Technology, Milwaukee School of Engineering19 years of industrial process experience
“Our team represents a unique business relationship for our customers. On one hand, Schneider Electric provides all the benefits associated with a global company that manufactures leading automation and control products. At the same time, using uniform processes and tools, our team is structured like a collection of small businesses with industry specialists available to provide the knowledge, flexibility and personal attention required to deliver quality, cost effective solutions that meet our customers’ specific needs.”
15 Frank PrendergastManager, Migration and Industrial Performance Services
BS, Chemical Engineering, Northeastern University18 years of industrial process experience
“Sometimes more than a simple product swap is required to take advantage of the productivity benefits our newer automation products offer. Our customers appreciate that we provide turn-key migration solutions including project management, software conversions, and electrical drawing changes. They can focus on their business while we ‘migrate them’ to our latest products and enhanced productivity.”
16 Philip RomanelloSenior Field Application Engineer
OCAD/BS, Electronic Engineering Technology – Computer Systems, Conestoga College, Canada19 years of professional experience18 years of dedicated industrial process experience
“I am a problem solver by nature. I enjoy providing solutions and helping customers with the technical problems that occur during projects. This is where I excel and I’ve done it for 19 years. There is a sense of satisfaction that comes from seeing the final solution and knowing that I had a vital role in helping to produce it.”
17 Baljinder SagguStaff Application Engineer, Systems Integration
BS, Electronics, Thapar Institute of Engineering and Technology, India22 years of professional experience20 years of dedicated industrial process experience
“It’s exciting to work with manufacturers and businesses where automation and control is critical to operations. I’ve done this for 20 years, yet each day brings a new challenge. No two projects are the same, and the technology is always changing.”
18 Vern BoltonProject Services Manager, Powertrain
OCD/AS, Industrial Control – Electrical Engineering Technician, Conestoga College, Canada20 years of industrial process experience
“Services and solutions are about relationships. Customers view us as an extension of their engineering team and they appreciate the close collaboration and support. Our team delivers solutions using technical expertise combined with a keen understanding of our customer’s needs. We do a lot of listening and we take pride in understanding our customer needs as well as they do. In some cases, we even predict needs before our customers do.”
19 John RoweManager, Custom Automation Solutions
BS, Electrical Engineering Technology, Michigan Technological University22 years of dedicated industrial process experience
“Our customers are under constant scrutiny to reduce costs and to become flexible enough to meet continuously changing consumer and regulatory demands. We offer custom solutions for enclosed drives and automation systems. Our custom solutions are built to comply with codes and standards and to meet our customers’ unique needs no matter where in the world the equipment will be located.”
Now is the time to experience how multi-faceted Schneider Electric really is. These are key contacts. Get to know them.
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Experience another face of
Schneider Electric. Contact
your sales representative
today to learn how
solutions from our
Industrial Solutions Center
can improve operational
performance and help your
business to maintain a
competitive advantage.
Partnership, Consultative Strategy, Engineered Solutions and Project Management
Schneider Electric - North American Operating Division
Document Number 0108BR0701 07-07 tk
8001 Knightdale BoulevardKnightdale, NC 27545Tel: 919-266-3671www.us.schneider-electric.com ©
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A world leader in power and control, Schneider Electric provides high quality, easy-to-use automation and control equipment complemented by support from dedicated, multi-disciplined teams of industry specialists.
Our Industrial Solutions Center helps manufacturers and other businesses to lower total cost of ownership and maximize the efficiency and productivity of automation and control systems by applying their expertise in the identification, justification, development and delivery of winning solutions.
Industries served:n Automotive
n Food and Beverage
n Logistics
n Mining, Metal and Minerals
n Oil and Gas
n Power
n Water Wastewater
Schneider Electric – Automation and Control Center of Excellence
Global Partner, Specialized Expertise